DATA RECOVERY
An Extra Layer of Protection
for Your Content
We’ve partnered with Ontrack® to provide protection for routine and extreme data loss scenarios such as drive failure, viruses, and software issues. The plan includes one in-lab data recovery attempt, shipping costs to and from Ontrack, and in most cases, a warranty replacement device1. Make a one-time payment starting at $9.99, with no additional fees. Select one of the qualifying products below to get started.
Benefits of a Data Recovery Plan
Worry-Free
Ontrack offers decades of expertise in data recovery with a very high success rate.
Money-Back Guarantee
If Ontrack cannot retrieve data due to covered data loss events, SanDisk will refund you the full plan price1.
Affordable Solution
Without a Data Recovery plan, single drive recoveries under Ontrack’s Standard Service Level can range from ~$1,000 - $2,0002.
Data Recovery Eligible Products
Data Recovery in 4 Easy Steps
Step 1
Select a qualifying product and plan duration.
Step 2
Submit a claim with Ontrack to get started.
Step 3
Ship your device to Ontrack with a pre-paid label.
Step 4
Receive a replacement device with recovered files1.
Our Trusted Partner
SanDisk is proud to partner with Ontrack by KLDiscovery, a global leader in data recovery since 1985. Ontrack delivers top-tier data recovery, email extraction and restoration, data destruction, and tape management services.
Proprietary data recovery and management solutions
Worldwide cleanroom facilities
Engineering expertise with 30+ years of experience
With Ontrack’s dedicated team of research and development engineers, the company has developed hundreds of proprietary and customized solutions over the past 30+ years to recover data from tapes, hard drives, solid state drives, flash media, mobile devices, virtual environments, operating systems, and a myriad of other storage devices.
Frequently Asked Questions
Data Recovery Plan coverage starts on the product shipment date. It will be active for 2 or 3 years from that date, depending on the plan duration you selected for your device.
Data Recovery Claims
If you purchased a plan and lost your data, submit a claim with Ontrack.
Disclosures
1. Limitations apply. See Data Recovery Plan Terms & Conditions.
2. Source: Ontrack data for calendar year 2022. Cost range will vary depending upon Service Level, type of device, cause of data loss, drive condition, and other factors.