DATA RECOVERY

An Extra Layer of Protection for Your Content

We’ve partnered with Ontrack® to provide protection for routine and extreme data loss scenarios such as drive failure, viruses, and software issues. The plan includes one in-lab data recovery attempt, shipping costs to and from Ontrack, and in most cases, a warranty replacement device1. Make a one-time payment starting at $9.99, with no additional fees. Select one of the qualifying products below to get started.

Benefits of a Data Recovery Plan

Worry-Free

Ontrack offers decades of expertise in data recovery with a very high success rate.

Money-Back Guarantee

If Ontrack cannot retrieve data due to covered data loss events, SanDisk will refund you the full plan price1.

Affordable Solution

Without a Data Recovery plan, single drive recoveries under Ontrack’s Standard Service Level can range from ~$1,000 - $2,0002.


Data Recovery in 4 Easy Steps

Step 1

Select a qualifying product and plan duration.

Step 2

Submit a claim with Ontrack to get started.

Step 3

Ship your device to Ontrack with a pre-paid label.

Step 4

Receive a replacement device with recovered files1.

Our Trusted Partner

SanDisk is proud to partner with Ontrack by KLDiscovery, a global leader in data recovery since 1985. Ontrack delivers top-tier data recovery, email extraction and restoration, data destruction, and tape management services.

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Proprietary data recovery and management solutions

Worldwide cleanroom facilities

Engineering expertise with 30+ years of experience

With Ontrack’s dedicated team of research and development engineers, the company has developed hundreds of proprietary and customized solutions over the past 30+ years to recover data from tapes, hard drives, solid state drives, flash media, mobile devices, virtual environments, operating systems, and a myriad of other storage devices.

Frequently Asked Questions

Data Recovery Plan coverage starts on the product shipment date. It will be active for 2 or 3 years from that date, depending on the plan duration you selected for your device.

Data Recovery Claims

If you purchased a plan and lost your data, submit a claim with Ontrack.

Disclosures
1. Limitations apply. See Data Recovery Plan Terms & Conditions.
2. Source: Ontrack data for calendar year 2022. Cost range will vary depending upon Service Level, type of device, cause of data loss, drive condition, and other factors.

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