Customer Support

Western Digital PC SN720 SSD

Technical Support :

Returns and Warranty Information

Support Links

Drive Health & Recovery

Product Documentation

Brochure

Western Digital

Case Study

Case Study: Western Digital Storage Platforms are part of an Affordable and Performant Media Library for Vodafone
Case Study: Binary Global Teams-up with Western Digital & Cloudian to solve its Client's Unstructured Data Storage Challenges
Case Study: Acronis Lowers Costs and Simplifies Management of Global Storage Infrastructure
Case Study: Access Technologies Partners with Western Digital for High-Performance 3D Imaging System
Case Study: Matchmaking Giant Swaps Legacy Systems for High-Performance Western Digital 4U60G2 Storage Platform
Case Study: CloudFerro Builds Highly Reliable Public Cloud for Earth Observation Data
Case Study: Leading German Research University Powers Education with Solid SAN Solution
Case Study: High-Performance Storage for Media & Entertainment Based on Western Digital Ultrastar Data60 and Rozo Systems Software
Case Study: Western Digital, Quobyte® and NEC Work Together to Deliver Powerful, Flexible Research Platform
Case Study: Wasabi Hot Cloud Storage Leverages Western Digital's Patented Technology
Case Study: 2CRSI Builds Custom IT Solutions Using Robust Western Digital Storage Platforms and Drives
Case Study: Western Digital and RAIDIX Help King’s Casino Keep an Eye
Case Study: Aviation Accounting Center Implements Open, Scalable, Shared Storage with Western Digital and Open-E
Case Study: ComNet GmbH Gets High-Capacity Backup and Easy Implementation with Western Digital Storage Platform
Case Study: CTB Film Company Improves Content Production and Simplifies Archive Storage

Compatibility Matrix

Compatibility Matrix - Ultrastar® Data102

Product Brief

Product Brief: Ultrastar Data102 Storage Platform
Product Brief: Resource Manager Data Center Edition
Product Brief: Ultrastar Data102 Storage Platform (Government Edition)
Product Brief: Resource Manager Standard Edition

Reference Architecture

Reference Architecture: Tiered All-Flash Storage Solution Using DataCore SANsymphony and Western Digital Storage Solutions
Reference Architecture: High Capacity Fail-over Surveillance Solution using Milestone VMS & Data60
Reference Architecture: High Performance Fault-Tolerant Data Storage System
Reference Architecture: All-Flash Storage Solution Using DataCore SANsymphony and Western Digital Storage Solutions
Reference Architecture: Multi-Tiered Storage Solution
Reference Architecture: Scale-out Data Storage System
Reference Architecture: Tiered Hybrid Storage Solution Using DataCore SANsymphony and Western Digital Storage Platforms
Reference Architecture: Multi-Tiered Storage Solution

Service Brief

StorChoice | Support Services for Platform Products Service Brief
Service Brief: Support Services for Platforms and Servers (日本語)

Site Survey

Site Survey: Ultrastar Data102

Installation Guide

Installation Guide - Ultrastar® Data102
Recommended Rack Configurations - Ultrastar® Data102
Implementation Guide: Fan Housing Brackets Installation for Ultrastar Data60, Ultrastar Data102

User Manual

User Guide - Ultrastar® Data102
User Guide - WDDCS Tool
OCAPI Reference - Resource Manager Data Center Edition
User Guide - Resource Manager Data Center Edition
User Guide: Firmware Update CLI for Ultrastar Data60 & Ultrastar Data102
User Guide: Resource Manager Standard Edition

Configuration Guide

WDC Storage Enclosure Best Practice Guide
Rack Configuration Guide for Ultrastar Data60 and Ultrastar Data102

Support Warranty and Regulatory

SCSI Enclosure Services Specification - Ultrastar® Data102
EcoDesign Disclosures - Ultrastar® Data102
Third-Party Notices - Ultrastar Data102

Product Documentation