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- ArmorLock SSD Help Center
Learn how to setup and use SanDisk Professional GDRIVE ArmorLock SSD...
- Steps to Update and Verify ArmorLock Firmware Version
Check the GDRIVE ArmorLock SSD current firmware version and update if available to make sure the latest version is installed...
- Steps to Add and Remove Users on ArmorLock
Learn how to manage users on the Desktop or Mobile ArmorLock App...
- Learn How to Make ArmorLock Read-Only
Follow these steps to configure an Armorlock driv as ReadOnly...
- SanDisk Professional Product Lifecycle Support Policy
SanDisk Professional Product Lifecycle Support Policy The product lifecyle policy outlines how long SanDisk Professional expects to provide software support for products released after the Effective Date...
- Steps to Install and Use ArmorLock App
Steps on how to download and get started with the ArmorLock mobile and desktop app including features overview...
- How to Troubleshoot ArmorLock
Learn how to troubleshoot ArmorLock issues like access request failure, multiple ArmorLock drive support, Not unlocking...
- SanDisk Professional External Drive Hardware Encryption Compatibility Matrix
Learn about SanDisk Professional hardware encrypted external drives being accessed by a computer using a different enclosure...
- Steps to Enable or Disable ArmorLock Always Unlocked Feature
Learn about the Always Unlocked feature for ArmorLock that removes the requirement for unlocking...
- Learn About The ArmorLock Recovery Key
How to use the ArmorLock Recovery Key to restore access or transfer ownership...
- ArmorLock User Manual
ArmorLock User Manual (iOSmacOS) User Manual (English) User Manual (Chinese) User Manual (Czech) User Manual (Dutch) User Manual (French) User Manual (German) User Manual (Italian) User Manual (Japanese) User Manual (Korean) User Manual (Polish) User Manual (Portuguese) User Manual (Spanish) ArmorLock User Manual (Android) User Manual (English) User Manual (Chinese) User Manual (Czech)...
- Steps to Setup and Manage Users on ArmorLock
Steps to manage and setup users locally or remotely on ArmorLock...