You can return your eligible item(s) by following the six steps listed above.

Please note that SanDisk must receive the returned item(s) within 10 days after your return number has been issued. The return number is valid for 10 days and will expire on the 11th day after the date of issue. At that time, any returned item(s) will not be accepted. Items must be in as-new condition, in the original or similar packaging with your packing slip, and with all accessories and manuals included.  

Returns that don’t follow these requirements will be considered incomplete, and the package will be returned to you without a refund.

SanDisk provides a pre-paid shipping label once your return request has been approved. If you decide to use your own shipping label, we will not issue a credit for shipping costs of returned items. We will also not be responsible for items that are lost in transit or for unsigned proof of delivery to our returns processing center. This may also delay your refund.

We’ll begin processing your refund once we receive your item(s), but please allow 7-10 business days for the credit to be reflected in your account depending on your financial institution and original payment method. In most cases, any paid shipping and handling costs will not be refunded.

If you successfully cancelled your order but were billed for that order, we will initiate your refund immediately. 

In some cases, SanDisk may require proof or need to confirm additional information prior to process your refund. SanDisk reserves the right to deny return requests (e.g., product exclusions, breach of our Terms of Sale) at its sole discretion.