Nothing in this warranty modifies or excludes your legal rights under the Australian Competition and Consumer Act or the New Zealand Consumer Guarantees Act. This warranty identifies SanDisk's preferred approach to resolving warranty claims which is likely to be quick and simple for all parties.

No other warranties either express or implied by law, including but not limited to those contained in the Sale of Goods Act, are made with respect to the Product. If you purchased your Product in New Zealand for the purposes of a business, you acknowledge and agree that the New Zealand Consumer Guarantees Act does not apply.

In Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure. What constitutes a major failure is set out in the Australian Consumer Law.

Warranty

SanDisk warrants that the Product, in the course of its normal use, will for the term defined below, be free from defects in material and workmanship and will conform to SanDisk’s specifications. The limited warranty period for solid state drive (SSD) Products expires at the earlier of: (a) the term of your warranty period; or (b) when the SSD exceeds its endurance limit(s) (see SSD specifications). Please note, it is possible for a SSD Product to be used under conditions which cause the media to wear out (and the warranty to expire) prior to the expiration of the stated time period in the warranty period, as specified in the applicable endurance specification. Please refer to this link to determine the term of your warranty period https://support-pt.sandisk.com/app/answers/detailweb/a_id/2 The term of your warranty period shall commence on the purchase date appearing on your purchase receipt from an authorized distributor or authorized reseller. Proof of purchase shall be required to be eligible for this warranty and to establish the commencement date of this warranty. Warranty service will not be provided unless the Product is returned to an authorized distributor, authorized reseller or regional SanDisk return center where the Product was first shipped by SanDisk. SanDisk may at its discretion make extended warranties available for purchase. SanDisk shall have no liability for any Product returned if SanDisk determines that the Product was (i) not purchased from an authorized distributor or authorized reseller, (ii) not used in accordance with SanDisk specifications and instructions, (iii) not used for its intended function, or (iv) stolen from SanDisk, or that the asserted defect a) is not present, b) cannot reasonably be rectified because of damage occurring before SanDisk receives the Product, or c) is attributable to misuse, improper installation, alteration (including removing or obliterating labels and opening or removing external enclosures, including the mounting frame, unless the product is on the list of limited user-serviceable products and the specific alteration is within the scope of the applicable instructions, as found at https://support-pt.sandisk.com), accident or mishandling while in the possession of someone other than SanDisk.

PRODUCTS ARE COMPLEX AND FRAGILE ITEMS THAT MAY OCCASIONALLY FAIL DUE TO (A) EXTERNAL CAUSES, INCLUDING WITHOUT LIMITATION, MISHANDLING, EXPOSURE TO HEAT, COLD, AND HUMIDITY, AND POWER FAILURES, OR (B) INTERNAL FAULTS . SUCH FAILURES CAN RESULT IN THE LOSS, CORRUPTION, DELETION OR ALTERATION OF DATA. NOTE THAT YOU SHALL BE RESPONSIBLE FOR THE LOSS, CORRUPTION, DELETION OR ALTERATION OF DATA HOWSOEVER CAUSED, AND FOR BACKING UP AND PROTECTING DATA AGAINST LOSS, CORRUPTION, DELETION OR ALTERATION. YOU AGREE TO CONTINUALLY BACK UP ALL DATA ON THE PRODUCT, AND TO COMPLETE A BACKUP PRIOR TO SEEKING ANY GENERAL SERVICE AND TECHNICAL SUPPORT FROM SANDISK.

In Australia, if the Product is not of a kind ordinarily acquired for personal, domestic or household use or consumption, provided it is fair and reasonable to do so, SanDisk limits its liability to replacement of the Product or supply of equivalent or better Product.

This warranty shall extend to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety (90) days from the date of shipment of a repaired or replaced Product, whichever is longer. This warranty is SanDisk’s sole manufacturer's warranty and is applicable only to Products sold as new.

Obtaining Service

SanDisk values your business and always attempts to provide you the very best of service. Should you encounter any problem, please give us an opportunity to address it before returning this Product. Most technical support questions can be answered through our knowledge base or e-mail support service at https://support-pt.sandisk.com. If the answer is not available or, if you prefer, please contact SanDisk at the applicable telephone numbers listed in the following link: https://www.sandisk.com/support/international-phone-numbers

If you wish to make a claim, you should initially contact the dealer from whom you originally purchased the Product. If you are unable to contact the dealer from whom you originally purchased the Product, please visit our product support Web site at https://support-pt.sandisk.com for information on how to obtain service or a Return Material Authorization (RMA). If it is determined that the Product may be defective, you will be given an RMA number and instructions for Product return. An unauthorized return (i.e., one for which an RMA number has not been issued) will be returned to you at your expense. Authorized returns must be shipped in an approved shipping container, prepaid and insured, to the address provided with your RMA number. If following receipt of a qualifying claim under this warranty, SanDisk or the dealer from whom you originally purchased the Product determines that your claim is valid, SanDisk or such dealer shall, at its discretion, either repair or replace the Product with an equivalent or better Product or refund the cost of the Product to you. You are responsible for any expenses associated with a claim under this warranty. The benefits provided to you under this warranty are in addition to other rights and remedies available to you under the Australian Competition and Consumer Act or the New Zealand Consumer Guarantees Act.

Your original box and packaging materials should be kept for storing or shipping your SanDisk Product. To conclusively establish the period of warranty, check the warranty expiration (serial number required) via https://support-pt.sandisk.com.

SanDisk Technologies, Inc.
951 Sandisk Drive 
Milpitas, California 95035
949-672-7000
support@sandisk.com

No Product may be returned directly to SanDisk without first contacting SanDisk for a Return Material Authorization ("RMA") number. If it is determined that the Product may be defective, you will be given an RMA number and instructions for Product return. An unauthorized return, i.e. one for which an RMA number has not been issued, will be returned to you at your expense. Authorized returns are to be shipped prepaid and insured to the address on the RMA in an approved shipping container Your original box and packaging materials should be kept for storing or shipping your Product. If upon inspection of your returned Product SanDisk suspects fraud or deems such Product to be counterfeit, SanDisk may, in its sole discretion, confiscate such Product or take such other actions as it deems necessary. To request an RMA, please click here.

Embargoed countries ineligible for RMA services

Current US governmental regulations prevent us from doing business with customers in the following countries and regions

If your country is not in the embargoed list and you cannot create an RMA, please contact a Western Digital distributor in that country for product replacement. For a complete list authorized distributors worldwide, please see our list of authorized distributors.

SanDisk's limited warranty provides that, subject to the following limitations, each Product will be free from defects in material and workmanship and will conform to SanDisk's specification for the particular Product.

Limitation of Remedies

YOUR EXCLUSIVE REMEDY FOR ANY DEFECTIVE PRODUCT IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT.

SanDisk may elect which remedy or combination of remedies to provide in its sole discretion. SanDisk shall have a reasonable time after determining that a defective Product exists to repair or replace a defective Product. SanDisk's replacement Product under its limited warranty will be manufactured from new and serviceable used parts. SanDisk's warranty applies to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety days from the date of shipment of a repaired or replaced Product, whichever is longer.

Limitation of Damages

SANDISK'S ENTIRE LIABILITY FOR ANY DEFECTIVE PRODUCT SHALL IN NO EVENT EXCEED THE PURCHASE PRICE FOR THE DEFECTIVE PRODUCT. THIS LIMITATION APPLIES EVEN IF SanDisk CANNOT OR DOES NOT REPAIR OR REPLACE ANY DEFECTIVE PRODUCT AND YOUR EXCLUSIVE REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

No Consequential or Other Damages

NOTWITHSTANDING ANYTHING ELSE IN THIS POLICY OR OTHERWISE, SANDISK WILL NOT BE LIABLE WITH RESPECT TO THE PRODUCTS UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY (I) FOR ANY AMOUNT IN EXCESS OF THE PURCHASE PRICE FOR THE DEFECTIVE PRODUCT OR (II) FOR ANY GENERAL, CONSEQUENTIAL, PUNITIVE, INCIDENTAL OR SPECIAL DAMAGES. THESE INCLUDE LOSS OF RECORDED DATA, INTERRUPTION OF USE, THE COST OF RECOVERY OF LOST DATA, LOST PROFITS AND THE COST OF THE INSTALLATION OR REMOVAL OF ANY PRODUCTS, THE INSTALLATION OF REPLACEMENT PRODUCTS, AND ANY INSPECTION, TESTING, OR REDESIGN CAUSED BY ANY DEFECT OR BY THE REPAIR OR REPLACEMENT OF PRODUCTS ARISING FROM A DEFECT IN ANY PRODUCT. THIS SECTION DOES NOT LIMIT LIABILITY FOR BODILY INJURY OF A PERSON.

IN THE UNITED STATES, SOME STATES DO NOT ALLOW EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE LIMITATIONS ABOVE MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

Your Use of the Product

SanDisk will have no liability for any Product returned if SanDisk determines that:

• The product was stolen from SanDisk.
• The asserted defect:
  • is not present,
  • cannot reasonably be fixed because of damage occurring when the Product is in the possession of someone other than SanDisk, or
  • is attributable to misuse, improper installation, alteration (including removing or obliterating labels and opening or removing external covers (unless authorized to do so by Western Digital or an authorized Service Center)), accident or mishandling while in the possession of someone other than SanDisk.
• The Product was not sold to you as new.
• The product was not used in accordance with Western Digital specifications and instructions.
• The product was not used for its intended function (for example, desktop drives used in an Enterprise environment).

Additional Limitations on Warranty

Western Digital's warranty does not cover Products which have been received improperly packaged, altered, or physically damaged. Products will be inspected upon receipt. Here are some examples of products that Western Digital will not accept for warranty claim:

Packaging

• Improperly packaged
• Non-qualified shipping container

Alterations

• Counterfeit label(s)
• Customer added jumper wires
• Incorrect PCBA/HDA pair
• Labels have been switched:
  1. True Western Digital label on non-Western Digital drive
  2. True Western Digital label on different capacity Western Digital Drive
• Labels exhibit tampering
• Label missing standard printing such as UL or capacity
• Missing barcode or top cover label
• No tape seal – (non-authorized data recovery sticker)
• Serial number on top cover does not match barcode on end
• Western Digital labels or breather filter holes obscured by customer applied stickers

Damage

• Broken pins on connector
• Connector(s) are damaged, cracked, missing or broken
• Cracked components on the circuit board
• Dented base casting
• Torn or punctured tape seal
• Dented top cover
• Deep scratch
• Loose, damaged, or missing screws
• Lifted or punctured servo clock hole (SCSI)
• Missing servo clock hole (SCSI)
• Missing PCBA (Circuit Board)
• Obscured breather filter holes
• Punctured at servo writer access port
• Punctured inspect pivot seal
• Scratch exposing copper trace
• Stripped mounting hole threads

If an alphabetic character appears after the Product date code (example: 05 Apr 99 X), the Product has been re-certified and may not be subject to the terms of SanDisk's warranty as it applies only to products sold as new.

This limited warranty lasts for 1 year, 2 years, 3 years or 5 years, or a fixed period from date of purchase, depending on when and where it was originally purchased.  To determine the warranty specifically for your G-Technology product, visit https://shop.sandisk.com/pt-br/support.  A valid proof of purchase may be required to prove eligibility.  If you do not have a valid proof of purchase, the limited warranty period will be measured from the date of sale by G-Technology to the authorized distributor.

The limited warranty does not cover damage resulting from commercial use, misuse, accident, modification or alteration to hardware or software, tampering, unsuitable physical or operating environment beyond product specifications, improper maintenance, or failure caused by a product for which G-Technology is not responsible. There is no warranty of uninterrupted or error-free operation. There is no warranty for loss of data—you must regularly back up the data stored on your product to a separate storage product. There is no warranty for product with removed or altered identification labels. G-TECHNOLOGY DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU.  G-Technology is not responsible for returning to you product that is not under warranty.

If you are having trouble with a product, before seeking limited warranty service, first follow the troubleshooting procedures that G-Technology or your reseller provides. To obtain limited warranty service, you must first obtain a Return Materials Authorization and ship-to address by contacting the appropriate G-Technology Call Center listed at https://shop.sandisk.com/pt-br/support. You must return the covered product using approved packaging to our logistics center. Packaging guidelines can be found at https://shop.sandisk.com/pt-br/support. You must pay any associated transportation charges, duties and insurance in shipping the drive to our logistics center. You should remove all personal information from the product prior to its return.

G-Technology will replace the drive with a functionally equivalent replacement product, transportation prepaid. G-Technology may replace your product with a product that was previously used, repaired and tested to meet G-Technology specifications. You receive title to the replacement product at delivery to the carrier at G-Technology shipping point. You are responsible for importation of the replacement product, if applicable. G-Technology will not return the original drive; therefore, you are responsible for moving data to other media before returning. Data recovery is not covered under this limited warranty and is not part of the returns process. G-Technology warrants that replacement product is covered for the remainder of the original product warranty or 90 days, whichever is greater.

G-TECHNOLOGY AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS, AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY); 2) LOSS OF OR DAMAGE TO YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.

Die vorliegende Garantie ändert oder beeinträchtigt in keiner Weise Ihre Rechte im Rahmen des „Australian Competition and Consumer Act“ oder des „New Zealand Consumer Guarantees Act“. Die vorliegende Garantie bestimmt den bevorzugten Ansatz von SanDisk zur Bearbeitung von Garantieansprüchen, der für alle Beteiligten einen schnellen und einfachen Ablauf darstellt.

In Bezug auf das Produkt gelten keine weiteren Garantien, weder ausdrücklich noch stillschweigend per Gesetz, einschließlich, aber nicht beschränkt auf Garantien im Rahmen des „Sale of Goods Act“. Wenn Sie das Produkt in Neuseeland zu geschäftlichen Zwecken erworben haben, nehmen Sie hiermit zur Kenntnis und stimmen zu, dass der „New Zealand Consumer Guarantees Act“ auf dieses Produkt nicht anwendbar ist.

In Australien sind unsere Produkte mit einer Garantie ausgestattet, die vom australischen Verbrauchergesetz nicht ausgeschlossen werden kann. Bei einem wesentlichen Fehler haben Sie Anspruch auf Ersatz und für jeden anderen vernünftigerweise vorhersehbaren Verlust oder Schaden Anspruch auf Entschädigung. Sie haben ferner Anspruch auf Reparatur oder Ersatz, wenn ein Produkt keine annehmbare Qualität aufweist und der Fehler unwesentlich ist. Was als wesentlicher Fehler betrachtet wird, ist im australischen Verbrauchergesetz festgelegt.

Garantie

SanDisk garantiert, dass das Produkt bei normaler Verwendung und gemäß den unten angegebenen Bestimmungen frei von Material- und Verarbeitungsfehlern ist und der Spezifikation von SanDisk entspricht. The limited warranty period for solid state drive (SSD) Products expires at the earlier of: (a) the term of your warranty period; or (b) when the SSD exceeds its endurance limit(s) (see SSD specifications). Please note, it is possible for a SSD Product to be used under conditions which cause the media to wear out (and the warranty to expire) prior to the expiration of the stated time period in the warranty period, as specified in the applicable endurance specification. Sie können den für Ihr Produkt gültigen Garantiezeitraum über den folgenden Link abrufen: https://support-pt.sandisk.com/app/answers/detailweb/a_id/2. Der für Ihr Produkt gültige Garantiezeitraum beginnt ab dem auf Ihrem Kaufbeleg von einem autorisierten Distributor oder autorisierten Reseller angegebenen Kaufdatum. Um diese Garantie in Anspruch zu nehmen, ist ein Kaufbeleg und die Festlegung eines Anfangsdatums für diese Garantie erforderlich. Garantieservice wird nur geleistet, wenn das Produkt an einen autorisierten Distributor, einen autorisieren Reseller oder das regionale SanDisk Rückgabezentrum gesendet wird, über das das Produkt ursprünglich geliefert wurde. SanDisk kann im eigenen Ermessen weitergehende kostenpflichtige Garantien anbieten. SanDisk übernimmt keine Haftung für das zurückgesendete Produkt, wenn SanDisk feststellt, dass das Produkt (i) nicht bei einem autorisierten Distributor oder einem autorisierten Reseller erworben, (ii) nicht im Einklang mit Spezifikationen und Anweisungen von SanDisk benutzt, (iii) nicht zu seinem vorgesehenen Zweck verwendet oder (iv) von SanDisk gestohlen wurde oder, dass der angegebene Schaden a) nicht besteht, b) nicht behoben werden kann, da das Gerät beschädigt wurde, bevor es in den Besitz von SanDisk gelangt ist, oder c) während es sich nicht im Besitz von SanDisk befand, verursacht wurde durch falschen Gebrauch, unsachgemäße Installation, Änderungen (unter anderem Entfernen oder Zerstören von Etiketten und Öffnen oder Entfernen von Gehäusen, es sei denn, das Produkt ist auf der Liste von benutzerwartbaren Produkten verzeichnet und die spezifische Änderung fällt in den Bereich der anwendbaren Anweisungen wie unter https://support-pt.sandisk.com), einen Unfall oder unsachgemäße Handhabung.

DIE PRODUKTE SIND KOMPLEXE UND EMPFINDLICHE GEGENSTÄNDE, DIE ZUWEILEN DURCH (A) EXTERNE URSACHEN, UNTER ANDEREM FALSCHE BEHANDLUNG SOWIE EINWIRKUNG VON HITZE, KÄLTE, FEUCHTIGKEIT UND STROMAUSFALL ODER (B) INTERNE FEHLER, AUSFALLEN KÖNNEN. FEHLER DIESER ART KÖNNEN ZU VERLUST, BESCHÄDIGUNG, LÖSCHUNG ODER VERÄNDERUNG VON DATEN FÜHREN. BEACHTEN SIE, DASS SIE SELBST VERANTWORTLICH SIND FÜR VERLUST, BESCHÄDIGUNG, LÖSCHUNG ODER VERÄNDERUNG VON DATEN DURCH BELIEBIGE URSACHEN, SOWIE FÜR DIE SICHERUNG UND FÜR DEN SCHUTZ IHRER DATEN VOR VERLUST, BESCHÄDIGUNG, LÖSCHUNG ODER VERÄNDERUNG. SIE ERKLÄREN SICH EINVERSTANDEN, ALLE DATEN AUF DEM PRODUKT KONTINUIERLICH ZU SICHERN UND EINE DATENSICHERUNG ANZULEGEN, EHE SIE ALLGEMEINE KUNDENDIENST- UND TECHNISCHE UNTERSTÜTZUNGSLEISTUNGEN VON SANDISK ABFORDERN.

In Australien beschränkt SanDisk seine Haftung auf einen Ersatz des Produkts oder die Bereitstellung eines gleichwertigen oder besseren Produkts, wenn das Produkt nicht von einer Art ist, die gewöhnlich zum persönlichen oder häuslichen Gebrauch oder Verbrauch erworben wird, vorausgesetzt, dass dieses Vorgehen fair und angemessen ist.

Diese Garantie gilt auch für reparierte oder ersetzte Produkte für den Rest des gültigen Zeitraums der ursprünglichen Garantie oder neunzig (90) Tage ab dem Lieferdatum eines reparierten oder ersetzten Produkts, je nachdem, welcher dieser beiden Zeitpunkte später ist. Die vorliegende Garantie ist die einzige Herstellergarantie von SanDisk und gilt nur für als neu verkaufte Produkte.

Inanspruchnahme von Serviceleistungen

SanDisk schätzt Sie als Kunden und ist immer bemüht, Ihnen den bestmöglichen Service zu bieten. Wenn bei Ihrem Produkt ein Fehler auftritt, geben Sie uns bitte die Gelegenheit, diesen zu beheben, bevor Sie das Produkt zurücksenden. Viele technische Fragen können über unsere Knowledge Base oder unseren E-Mail-Support unter https://support-pt.sandisk.com beantwortet werden. Wenn Sie die gesuchte Antwort in der Wissensdatenbank nicht finden oder eine direkte Kontaktaufnahme bevorzugen, wenden Sie sich über die entsprechende unter dem folgenden Link angegebene Telefonnummer an SanDisk: https://www.sandisk.com/de-de/support/international-phone-numbers

Um einen Anspruch geltend zu machen, wenden Sie sich zuerst an den Händler, von dem Sie das Produkt erworben haben. Wenn Sie mit diesem Händler keinen Kontakt aufnehmen können, dann besuchen Sie unsere Produktsupport-Website unter https://support-pt.sandisk.com. Dort finden Sie Informationen zum Garantieservice und dazu, wie Sie einen Warenrücksendeschein (RMA) anfordern können. Wenn festgestellt wird, dass das Produkt defekt ist, erhalten Sie eine RMA-Nummer sowie Anweisungen zur Rücksendung des Produkts. Eine nicht autorisierte Rücksendung (d. h., eine Rücksendung, für die keine RMA-Nummer erteilt wurde) wird auf Kosten des Absenders an ihn zurückgeschickt. Autorisierte Rücksendungen müssen in einem zugelassenen Transportbehälter, vorausbezahlt und versichert an die mit Ihrer RMA-Nummer angegebene Adresse erfolgen. Wenn SanDisk oder der Händler, von dem Sie das Produkt erworben haben, nach Eingang eines qualifizierten Anspruchs im Rahmen dieser Garantie feststellt, dass Ihr Anspruch berechtigt ist, repariert SanDisk oder der betreffende Händler das Produkt oder ersetzt es durch ein gleichwertiges oder besseres Produkt oder erstattet Ihnen den Preis des Produkts zurück. Für Ausgaben in Verbindung mit einem Anspruch im Rahmen dieser Garantie sind Sie verantwortlich. Die Ihnen aus dieser Garantie zukommenden Leistungen gelten zusätzlich zu anderen Rechten und Abhilfen, die Ihnen laut dem Australian Competition and Consumer Act oder dem New Zealand Consumer Guarantees Act zustehen.

Der Originalkarton und das zugehörige Verpackungsmaterial sollten zur Lagerung und zum Versand eines SanDisk Produkts aufbewahrt werden. Prüfen Sie das Ablaufdatum der Garantie (Seriennummer erforderlich) auf unserer Website unter https://support-pt.sandisk.com, um die Garantielaufzeit eindeutig festzustellen.

SanDisk Technologies, Inc.
951 Sandisk Drive
Milpitas, California 95035, USA
949-672-7000
support@sandisk.com

Sie dürfen kein Produkt an SanDisk zurücksenden, ohne zuvor Kontakt mit SanDisk aufzunehmen, um eine Berechtigung zur Warenrücksendung ("RMA-Nummer") zu beantragen. Wenn festgestellt wird, dass das Produkt defekt ist, erhalten Sie eine RMA-Nummer sowie Anweisungen zur Rücksendung des Produkts. Eine nicht autorisierte Rücksendung, d. h., eine Rücksendung, für die keine RMA-Nummer erteilt wurde, wird auf Kosten des Absenders an ihn zurückgeschickt. Autorisierte Rücksendungen müssen in einem zugelassenen Transportbehälter, vorausbezahlt und versichert an die mit Ihrer RMA-Nummer angegebene Adresse erfolgen. Die Originalverpackung des Produkts sollte zu Lagerungszwecken oder für einen Versand des Produkt aufbewahrt werden. Wenn SanDisk bei der Prüfung eines zurückgesandten Produkts den Verdacht von Betrug oder Fälschung hegt, kann SanDisk ein solches Produkt im eigenen Ermessen beschlagnahmen oder ähnliche Maßnahmen ergreifen, die SanDisk für nötig hält. Klicken Sie hier, um eine RMA anzufordern.

Embargoländer, die von der Inanspruchnahme von RMA-Dienstleistungen ausgenommen sind

Die derzeitigen US-Regierungsbestimmungen verbieten Geschäftsbeziehungen mit Kunden in den folgenden Ländern und Regionen

Sollte sich Ihr Land nicht in der Liste der Embargoländer befinden und Sie können keine RMA erstellen, wenden Sie sich für den Produktersatz an einen Western Digital Distributor in Ihrem Land. Eine vollständige Übersicht der autorisierten Distributoren in aller Welt finden Sie in unserer Liste autorisierter Distributoren.

Die Garantie von SanDisk sieht vor, dass unter den folgenden Beschränkungen jedes Produkt frei von Material- und Verarbeitungsfehlern ist und den SanDisk Spezifikationen für das betreffende Produkt entspricht.

Beschränkung der Rechtsmittel

DIE ENTSCHÄDIGUNG FÜR JEGLICHES DEFEKTE PRODUKT BESCHRÄNKT SICH AUSSCHLIESSLICH AUF DIE REPARATUR ODER DEN ERSATZ DES BETREFFENDEN DEFEKTEN PRODUKTS.

Es steht im alleinigen Ermessen von SanDisk, die angemessene Entschädigung oder Kombination von Entschädigungen zu bestimmen. SanDisk muss nach der Feststellung eines Defekts bei einem Produkt ein angemessener Zeitraum eingeräumt werden, um das defekte Produkt zu reparieren oder zu ersetzen. Das Ersatzprodukt, das SanDisk im Rahmen der Garantie zur Verfügung stellt, wird aus neuen und funktionsfähigen gebrauchten Teilen hergestellt. Die Garantie von SanDisk gilt für reparierte oder ersetzte Produkte bis zum Ende des gültigen Garantiezeitraums für das ursprüngliche Produkt oder neunzig Tage ab dem Lieferdatum eines reparierten oder ersetzten Produkts – je nachdem, welcher dieser beiden Zeiträume länger ist.

Beschränkung des Schadensersatzes

DIE GESAMTE HAFTUNG VON SANDISK FÜR EIN DEFEKTES PRODUKT ÜBERSCHREITET IN KEINEM FALL DEN KAUFPREIS DES DEFEKTEN PRODUKTS. DIESE BEGRENZUNG GILT SELBST FÜR DEN FALL, DASS SANDISK EIN DEFEKTES PRODUKT NICHT REPARIEREN ODER ERSETZEN KANN ODER DIES ABLEHNT UND IHRE AUSSCHLIESSLICHE ENTSCHÄDIGUNG IHREN WESENTLICHEN ZWECK NICHT ERFÜLLT.

Keine Folgeschäden oder andere Schäden

UNGEACHTET ANDERER BESTIMMUNGEN IN DIESER RICHTLINIE ODER ANDERENORTS IST SANDISK NICHT HAFTBAR FÜR PRODUKTE IM RAHMEN VON VERTRÄGEN, SCHÄDEN DURCH FAHRLÄSSIGKEIT, KAUSALHAFTUNG ODER ANDERER RECHTS- ODER AUSGLEICHSTHEORIEN (I) FÜR JEDEN BETRAG, DER ÜBER DEN KAUFPREIS DES DEFEKTEN PRODUKTS HINAUSGEHT ODER (II) FÜR JEGLICHE ALLGEMEINEN SCHÄDEN, FOLGESCHÄDEN, BUSSGELDER, NEBENSCHÄDEN ODER BESONDERE SCHÄDEN. DAZU GEHÖRT DER VERLUST VON AUFGEZEICHNETEN DATEN, DIE UNTERBRECHUNG DES GEBRAUCHS DES PRODUKTS, DIE KOSTEN FÜR DIE WIEDERHERSTELLUNG VON VERLOREN GEGANGENEN DATEN, ENTGANGENE GEWINNE SOWIE DIE KOSTEN FÜR DIE INSTALLATION ODER ENTFERNUNG IRGENDWELCHER PRODUKTE, DIE INSTALLATION VON ERSATZPRODUKTEN SOWIE PRÜFUNGEN, TESTS ODER NEUPLANUNGEN, DIE DURCH EINEN DEFEKT ODER DURCH DIE REPARATUR ODER DEN ERSATZ VON PRODUKTEN NÖTIG WERDEN, DIE ODER DER DURCH EINEN DEFEKT BEI IRGENDEINEM PRODUKT VERANLASST IST. DIESER ABSCHNITT BESCHRÄNKT NICHT DIE HAFTUNG FÜR PHYSISCHE SCHÄDEN VON PERSONEN.

EINIGE BUNDESSTAATEN DER USA VERBIETEN DEN AUSSCHLUSS ODER DIE BEGRENZUNG VON BEILÄUFIGEN ODER FOLGESCHÄDEN. DIE OBEN GENANNTEN EINSCHRÄNKUNGEN SIND DAHER AUF SIE MÖGLICHERWEISE NICHT ANWENDBAR. DIESE GARANTIE GEWÄHRT IHNEN EINEN BESTIMMTEN RECHTSANSPRUCH. DARÜBER HINAUS STEHEN IHNEN MÖGLICHERWEISE WEITERE RECHTE ZU, DIE SICH VON LAND ZU LAND UNTERSCHEIDEN.

Ihre Verwendung des Produkts

SanDisk haftet unter den folgenden Bedingungen nicht für ein Produkt:

• Das Produkt wurde von SanDisk gestohlen.
• Wenn der behauptete Fehler:
  • nicht vorliegt,
  • nicht angemessen behoben werden kann, da der Fehler auftritt, wenn das Produkt im Besitz einer anderen Partei als SanDisk ist, oder
  • auf falschen Gebrauch, falsche Installation, Änderung (einschließlich Entfernen oder Tilgen von Etiketten oder Öffnen oder Entfernen von äußeren Abdeckungen ohne Erlaubnis von Western Digital oder eines autorisierten Service-Centers), einen Unfall oder einen Bedienungsfehler, während es sich nicht im Besitz von SanDisk befand, zurückzuführen ist.
• Das Produkt wurde dem Kunden nicht als neu verkauft.
• Das Produkt wurde nicht gemäß den Spezifikationen und Anleitungen von Western Digital verwendet.
• Das Produkt wurde nicht für seine vorgesehene Funktion verwendet (z. B. wenn Desktop-Festplatten in einer Unternehmensumgebung eingesetzt werden).

Weitere Garantiebeschränkungen

Die Garantie von Western Digital gilt nicht für Produkte, die von SanDisk falsch verpackt, verändert oder physisch beschädigt erhalten werden. Die Produkte werden beim Empfang überprüft. Beispiele für Produkte, für die Western Digital keine Garantieansprüche akzeptiert

Verpackung

• Falsche Verpackung
• Ungeeigneter Transportbehälter

Änderungen

• Gefälschte(s) Etikett(en)
• Der Kunde hat Schaltdrähte hinzugefügt
• Falsches PCBA/HDA-Paar
• Vertauschte Etiketten:
  1. Echtes Western Digital Etikett auf einer Festplatte, die nicht von Western Digital stammt
  2. Echtes Western Digital Etikett auf einer Western Digital Festplatte mit einer anderen Speicherkapazität
• Etiketten, die Spuren von Manipulation aufweisen
• Etiketten mit fehlendem Standardaufdruck, etwa zu UL oder zur Speicherkapazität
• Fehlender Strichcode oder fehlende obere Abdeckung
• Kein Dichtungsband (unerlaubter Datenwiederherstellungsaufkleber)
• Die Seriennummer auf der oberen Abdeckung stimmt nicht mit dem Strichcode an der Endabdeckung überein
• Western Digital Etiketten oder Lüftungsfilteröffnungen sind durch vom Kunden angebrachte Aufkleber verdeckt

Schäden

• Abgebrochene Anschlussstifte
• Beschädigte, angebrochene, fehlende oder abgebrochene Anschlüsse
• Gebrochene Komponenten auf der Schaltkarte
• Verbeultes Gussstahlgehäuse
• Zerrissenes oder beschädigtes Dichtungsband
• Verbeulte obere Abdeckung
• Tiefe Kratzer
• Lose, beschädigte oder fehlende Schrauben
• Abgehobene oder beschädigte Servo-Uhr-Öffnung (SCSI)
• Fehlende Servo-Uhr-Öffnung (SCSI)
• Fehlende PCBA (Schaltkarte)
• Verdeckte Lüftungsfilteröffnungen
• Beschädigung am Zugangsport des Servoschreibers
• Beschädigung des Inspect-Pivot-Siegels
• Kratzer bis hinunter zur Kupferbeschichtung
• Bohrungsgewinde ohne Isolierung

Wenn ein Buchstabe des Alphabets nach dem Produktdatumscode angegeben ist (z. B. „05 Apr 99 X“), wurde das Produkt erneut zertifiziert und unterliegt möglicherweise nicht den Bedingungen der SanDisk Garantie, da diese nur für als neu verkaufte Produkte gilt.

Nothing in this warranty modifies or excludes your legal rights under the Australian Competition and Consumer Act or the New Zealand Consumer Guarantees Act. This warranty identifies SanDisk's preferred approach to resolving warranty claims which is likely to be quick and simple for all parties.

No other warranties either express or implied by law, including but not limited to those contained in the Sale of Goods Act, are made with respect to the Product. If you purchased your Product in New Zealand for the purposes of a business, you acknowledge and agree that the New Zealand Consumer Guarantees Act does not apply.

In Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure. What constitutes a major failure is set out in the Australian Consumer Law.

Warranty

SanDisk warrants that the Product, in the course of its normal use, will for the term defined below, be free from defects in material and workmanship and will conform to SanDisk’s specifications. The limited warranty period for solid state drive (SSD) Products expires at the earlier of: (a) the term of your warranty period; or (b) when the SSD exceeds its endurance limit(s) (see SSD specifications). Please note, it is possible for a SSD Product to be used under conditions which cause the media to wear out (and the warranty to expire) prior to the expiration of the stated time period in the warranty period, as specified in the applicable endurance specification. Please refer to this link to determine the term of your warranty period https://support-pt.sandisk.com/app/answers/detailweb/a_id/2 The term of your warranty period shall commence on the purchase date appearing on your purchase receipt from an authorized distributor or authorized reseller. Proof of purchase shall be required to be eligible for this warranty and to establish the commencement date of this warranty. Warranty service will not be provided unless the Product is returned to an authorized distributor, authorized reseller or regional SanDisk return center where the Product was first shipped by SanDisk. SanDisk may at its discretion make extended warranties available for purchase. SanDisk shall have no liability for any Product returned if SanDisk determines that the Product was (i) not purchased from an authorized distributor or authorized reseller, (ii) not used in accordance with SanDisk specifications and instructions, (iii) not used for its intended function, or (iv) stolen from SanDisk, or that the asserted defect a) is not present, b) cannot reasonably be rectified because of damage occurring before SanDisk receives the Product, or c) is attributable to misuse, improper installation, alteration (including removing or obliterating labels and opening or removing external enclosures, including the mounting frame, unless the product is on the list of limited user-serviceable products and the specific alteration is within the scope of the applicable instructions, as found at https://support-pt.sandisk.com), accident or mishandling while in the possession of someone other than SanDisk.

PRODUCTS ARE COMPLEX AND FRAGILE ITEMS THAT MAY OCCASIONALLY FAIL DUE TO (A) EXTERNAL CAUSES, INCLUDING WITHOUT LIMITATION, MISHANDLING, EXPOSURE TO HEAT, COLD, AND HUMIDITY, AND POWER FAILURES, OR (B) INTERNAL FAULTS . SUCH FAILURES CAN RESULT IN THE LOSS, CORRUPTION, DELETION OR ALTERATION OF DATA. NOTE THAT YOU SHALL BE RESPONSIBLE FOR THE LOSS, CORRUPTION, DELETION OR ALTERATION OF DATA HOWSOEVER CAUSED, AND FOR BACKING UP AND PROTECTING DATA AGAINST LOSS, CORRUPTION, DELETION OR ALTERATION. YOU AGREE TO CONTINUALLY BACK UP ALL DATA ON THE PRODUCT, AND TO COMPLETE A BACKUP PRIOR TO SEEKING ANY GENERAL SERVICE AND TECHNICAL SUPPORT FROM SANDISK.

In Australia, if the Product is not of a kind ordinarily acquired for personal, domestic or household use or consumption, provided it is fair and reasonable to do so, SanDisk limits its liability to replacement of the Product or supply of equivalent or better Product.

This warranty shall extend to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety (90) days from the date of shipment of a repaired or replaced Product, whichever is longer. This warranty is SanDisk’s sole manufacturer's warranty and is applicable only to Products sold as new.

Obtaining Service

SanDisk values your business and always attempts to provide you the very best of service. Should you encounter any problem, please give us an opportunity to address it before returning this Product. Most technical support questions can be answered through our knowledge base or e-mail support service at https://support-pt.sandisk.com. If the answer is not available or, if you prefer, please contact SanDisk at the applicable telephone numbers listed in the following link: https://www.sandisk.com/support/international-phone-numbers

If you wish to make a claim, you should initially contact the dealer from whom you originally purchased the Product. If you are unable to contact the dealer from whom you originally purchased the Product, please visit our product support Web site at https://support-pt.sandisk.com for information on how to obtain service or a Return Material Authorization (RMA). If it is determined that the Product may be defective, you will be given an RMA number and instructions for Product return. An unauthorized return (i.e., one for which an RMA number has not been issued) will be returned to you at your expense. Authorized returns must be shipped in an approved shipping container, prepaid and insured, to the address provided with your RMA number. If following receipt of a qualifying claim under this warranty, SanDisk or the dealer from whom you originally purchased the Product determines that your claim is valid, SanDisk or such dealer shall, at its discretion, either repair or replace the Product with an equivalent or better Product or refund the cost of the Product to you. You are responsible for any expenses associated with a claim under this warranty. The benefits provided to you under this warranty are in addition to other rights and remedies available to you under the Australian Competition and Consumer Act or the New Zealand Consumer Guarantees Act.

Your original box and packaging materials should be kept for storing or shipping your SanDisk Product. To conclusively establish the period of warranty, check the warranty expiration (serial number required) via https://support-pt.sandisk.com.

SanDisk Technologies, Inc.
951 Sandisk Drive 
Milpitas, California 95035
949-672-7000
support@sandisk.com

No Product may be returned directly to SanDisk without first contacting SanDisk for a Return Material Authorization ("RMA") number. If it is determined that the Product may be defective, you will be given an RMA number and instructions for Product return. An unauthorized return, i.e. one for which an RMA number has not been issued, will be returned to you at your expense. Authorized returns are to be shipped prepaid and insured to the address on the RMA in an approved shipping container Your original box and packaging materials should be kept for storing or shipping your Product. If upon inspection of your returned Product SanDisk suspects fraud or deems such Product to be counterfeit, SanDisk may, in its sole discretion, confiscate such Product or take such other actions as it deems necessary. To request an RMA, please click here.

Embargoed countries ineligible for RMA services

Current US governmental regulations prevent us from doing business with customers in the following countries and regions

If your country is not in the embargoed list and you cannot create an RMA, please contact a Western Digital distributor in that country for product replacement. For a complete list authorized distributors worldwide, please see our list of authorized distributors.

SanDisk's limited warranty provides that, subject to the following limitations, each Product will be free from defects in material and workmanship and will conform to SanDisk's specification for the particular Product.

Limitation of Remedies

YOUR EXCLUSIVE REMEDY FOR ANY DEFECTIVE PRODUCT IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT.

SanDisk may elect which remedy or combination of remedies to provide in its sole discretion. SanDisk shall have a reasonable time after determining that a defective Product exists to repair or replace a defective Product. SanDisk's replacement Product under its limited warranty will be manufactured from new and serviceable used parts. SanDisk's warranty applies to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety days from the date of shipment of a repaired or replaced Product, whichever is longer.

Limitation of Damages

SANDISK'S ENTIRE LIABILITY FOR ANY DEFECTIVE PRODUCT SHALL IN NO EVENT EXCEED THE PURCHASE PRICE FOR THE DEFECTIVE PRODUCT. THIS LIMITATION APPLIES EVEN IF SanDisk CANNOT OR DOES NOT REPAIR OR REPLACE ANY DEFECTIVE PRODUCT AND YOUR EXCLUSIVE REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

No Consequential or Other Damages

NOTWITHSTANDING ANYTHING ELSE IN THIS POLICY OR OTHERWISE, SANDISK WILL NOT BE LIABLE WITH RESPECT TO THE PRODUCTS UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY (I) FOR ANY AMOUNT IN EXCESS OF THE PURCHASE PRICE FOR THE DEFECTIVE PRODUCT OR (II) FOR ANY GENERAL, CONSEQUENTIAL, PUNITIVE, INCIDENTAL OR SPECIAL DAMAGES. THESE INCLUDE LOSS OF RECORDED DATA, INTERRUPTION OF USE, THE COST OF RECOVERY OF LOST DATA, LOST PROFITS AND THE COST OF THE INSTALLATION OR REMOVAL OF ANY PRODUCTS, THE INSTALLATION OF REPLACEMENT PRODUCTS, AND ANY INSPECTION, TESTING, OR REDESIGN CAUSED BY ANY DEFECT OR BY THE REPAIR OR REPLACEMENT OF PRODUCTS ARISING FROM A DEFECT IN ANY PRODUCT. THIS SECTION DOES NOT LIMIT LIABILITY FOR BODILY INJURY OF A PERSON.

IN THE UNITED STATES, SOME STATES DO NOT ALLOW EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE LIMITATIONS ABOVE MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

CALIFORNIA RESIDENTS ONLY: The warranty period begins on the original date of delivery.

Your Use of the Product

SanDisk will have no liability for any Product returned if SanDisk determines that:

• The product was stolen from SanDisk.
• The asserted defect:
  • is not present,
  • cannot reasonably be fixed because of damage occurring when the Product is in the possession of someone other than SanDisk, or
  • is attributable to misuse, improper installation, alteration (including removing or obliterating labels and opening or removing external covers (unless authorized to do so by Western Digital or an authorized Service Center)), accident or mishandling while in the possession of someone other than SanDisk.
• The Product was not sold to you as new.
• The product was not used in accordance with Western Digital specifications and instructions.
• The product was not used for its intended function (for example, desktop drives used in an Enterprise environment).

Additional Limitations on Warranty

Western Digital's warranty does not cover Products which have been received improperly packaged, altered, or physically damaged. Products will be inspected upon receipt. Here are some examples of products that Western Digital will not accept for warranty claim:

Packaging

• Improperly packaged
• Non-qualified shipping container

Alterations

• Counterfeit label(s)
• Customer added jumper wires
• Incorrect PCBA/HDA pair
• Labels have been switched:
  1. True Western Digital label on non-Western Digital drive
  2. True Western Digital label on different capacity Western Digital Drive
• Labels exhibit tampering
• Label missing standard printing such as UL or capacity
• Missing barcode or top cover label
• No tape seal – (non-authorized data recovery sticker)
• Serial number on top cover does not match barcode on end
• Western Digital labels or breather filter holes obscured by customer applied stickers

Damage

• Broken pins on connector
• Connector(s) are damaged, cracked, missing or broken
• Cracked components on the circuit board
• Dented base casting
• Torn or punctured tape seal
• Dented top cover
• Deep scratch
• Loose, damaged, or missing screws
• Lifted or punctured servo clock hole (SCSI)
• Missing servo clock hole (SCSI)
• Missing PCBA (Circuit Board)
• Obscured breather filter holes
• Punctured at servo writer access port
• Punctured inspect pivot seal
• Scratch exposing copper trace
• Stripped mounting hole threads

If an alphabetic character appears after the Product date code (example: 05 Apr 99 X), the Product has been re-certified and may not be subject to the terms of SanDisk's warranty as it applies only to products sold as new.

This limited warranty lasts for 1 year, 2 years, 3 years or 5 years, or a fixed period from date of purchase, depending on when and where it was originally purchased.  To determine the warranty specifically for your G-Technology product, visit https://shop.sandisk.com/pt-br/support.  A valid proof of purchase may be required to prove eligibility.  If you do not have a valid proof of purchase, the limited warranty period will be measured from the date of sale by G-Technology to the authorized distributor.

The limited warranty does not cover damage resulting from commercial use, misuse, accident, modification or alteration to hardware or software, tampering, unsuitable physical or operating environment beyond product specifications, improper maintenance, or failure caused by a product for which G-Technology is not responsible. There is no warranty of uninterrupted or error-free operation. There is no warranty for loss of data—you must regularly back up the data stored on your product to a separate storage product. There is no warranty for product with removed or altered identification labels. G-TECHNOLOGY DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU.  G-Technology is not responsible for returning to you product that is not under warranty.

If you are having trouble with a product, before seeking limited warranty service, first follow the troubleshooting procedures that G-Technology or your reseller provides. To obtain limited warranty service, you must first obtain a Return Materials Authorization and ship-to address by contacting the appropriate G-Technology Call Center listed at https://shop.sandisk.com/pt-br/support. You must return the covered product using approved packaging to our logistics center. Packaging guidelines can be found at https://shop.sandisk.com/pt-br/support. You must pay any associated transportation charges, duties and insurance in shipping the drive to our logistics center. You should remove all personal information from the product prior to its return.

G-Technology will replace the drive with a functionally equivalent replacement product, transportation prepaid. G-Technology may replace your product with a product that was previously used, repaired and tested to meet G-Technology specifications. You receive title to the replacement product at delivery to the carrier at G-Technology shipping point. You are responsible for importation of the replacement product, if applicable. G-Technology will not return the original drive; therefore, you are responsible for moving data to other media before returning. Data recovery is not covered under this limited warranty and is not part of the returns process. G-Technology warrants that replacement product is covered for the remainder of the original product warranty or 90 days, whichever is greater.

G-TECHNOLOGY AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS, AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY); 2) LOSS OF OR DAMAGE TO YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.

Эта ограниченная гарантия действует в течение 1 года, 2 лет, 3 лет или 5 лет или фиксированного периода с даты покупки, в зависимости от того, когда и где изделие было приобретено изначально.  Чтобы узнать, какая гарантия распространяется на ваше изделие G-Technology, перейдите в раздел https://shop.sandisk.com/pt-br/support.  Для подтверждения права на участие в акции может потребоваться действительный документ, подтверждающий покупку.  Если у вас отсутствует действительный документ, подтверждающий покупку, срок ограниченной гарантии будет исчисляться с даты продажи устройства компанией G-Technology авторизованному дистрибьютору.

Ограниченная гарантия не распространяется на ущерб, возникший в результате коммерческого использования, неправильного использования, несчастного случая, модификации или изменения оборудования или программного обеспечения, несоответствующих физических или эксплуатационных условий, выходящих за рамки технических характеристик изделия, ненадлежащего технического обслуживания или отказа, вызванного изделием, за который компания G-Technology не несет ответственности. Гарантия на бесперебойную или безошибочную работу отсутствует. Гарантия не распространяется на потерю данных — вы должны регулярно создавать резервные копии данных, хранящихся на вашем изделии, на отдельном устройстве хранения. Гарантия не распространяется на изделия с удаленными или измененными идентификационными наклейками. G-TECHNOLOGY НЕ ПРЕДОСТАВЛЯЕТ НИКАКИХ ДРУГИХ ГАРАНТИЙ, ВКЛЮЧАЯ, НО НЕ ОГРАНИЧИВАЯСЬ, ПОДРАЗУМЕВАЕМЫМИ ГАРАНТИЯМИ ТОВАРНОГО СОСТОЯНИЯ И ПРИГОДНОСТИ ДЛЯ КОНКРЕТНОЙ ЦЕЛИ. В НЕКОТОРЫХ ЮРИСДИКЦИЯХ НЕ ДОПУСКАЕТСЯ ОГРАНИЧЕНИЕ ПОДРАЗУМЕВАЕМЫХ ГАРАНТИЙ, ПОЭТОМУ ВЫШЕУКАЗАННЫЕ ОГРАНИЧЕНИЯ МОГУТ НЕ РАСПРОСТРАНЯТЬСЯ НА ВАС.  Компания G-Technology не несет ответственности за возврат изделия, на которое не распространяется гарантия.

Если у вас возникли проблемы с изделием, прежде чем обращаться за обслуживанием по ограниченной гарантии, сначала выполните процедуры по устранению неисправностей, предлагаемые компанией G-Technology или вашим реселлером. Для обслуживания по ограниченной гарантии сначала необходимо получить Разрешение на возврат товара и выяснить адрес доставки, связавшись с соответствующим колл-центром G-Technology, указанным в разделе https://shop.sandisk.com/pt-br/support. Изделие, на которое распространяется гарантия, необходимо вернуть в утвержденной упаковке в наш логистический центр. Рекомендации по упаковке можно найти в разделе https://shop.sandisk.com/pt-br/support. Вам необходимо оплатить все сопутствующие транспортные расходы, пошлины и страховку при доставке накопителя в наш логистический центр. Перед возвратом изделия удалите с него все персональные данные.

G-Technology заменит накопитель на функционально эквивалентный при условии предоплаты за транспортировку. G-Technology может заменить ваше изделие на изделие, которое ранее использовалось, было отремонтировано и прошло испытания на соответствие техническим требованиям G-Technology. Вы получаете право собственности на заменяющее изделие при доставке перевозчику в пункте отгрузки G-Technology. Если применимо, вы несете ответственность за ввоз замененного изделия. Компания G-Technology не возвращает исходный накопитель, поэтому вы несете ответственность за перемещение данных на другие носители перед возвратом. Восстановление данных не покрывается этой ограниченной гарантией и не является частью процесса возврата. G-Technology предоставляет гарантию на замененные изделия в течение оставшегося срока действия гарантии на оригинальное изделие или 90 дней, в зависимости от того, что дольше.

КОМПАНИЯ G-TECHNOLOGY И ЕЕ АФФИЛИРОВАННЫЕ ЛИЦА, ПОСТАВЩИКИ, ДИСТРИБЬЮТОРЫ И РЕСЕЛЛЕРЫ НЕ НЕСУТ ОТВЕТСТВЕННОСТИ ЗА СЛЕДУЮЩЕЕ: 1) ТРЕБОВАНИЯ ТРЕТЬИХ ЛИЦ К ВАМ О ВОЗМЕЩЕНИИ УЩЕРБА (КРОМЕ ТЕЛЕСНЫХ ПОВРЕЖДЕНИЙ, ВКЛЮЧАЯ СМЕРТЬ И МАТЕРИАЛЬНОЕ ЛИЧНОЕ ИМУЩЕСТВО); 2) УТРАТА ИЛИ ПОВРЕЖДЕНИЕ ВАШИХ ДАННЫХ; ИЛИ 3) СПЕЦИАЛЬНЫЕ, СЛУЧАЙНЫЕ ИЛИ КОСВЕННЫЕ УБЫТКИ ИЛИ ЛЮБЫЕ ЭКОНОМИЧЕСКИЕ ПОСЛЕДУЮЩИЕ УБЫТКИ (ВКЛЮЧАЯ УПУЩЕННУЮ ВЫГОДУ ИЛИ СБЕРЕЖЕНИЯ), ДАЖЕ ЕСЛИ ВЫ БЫЛИ ПРОИНФОРМИРОВАНЫ О ТАКОЙ ВОЗМОЖНОСТИ. УКАЗАННЫЕ ВЫШЕ ОГРАНИЧЕНИЯ МОГУТ НЕ РАСПРОСТРАНЯТЬСЯ НА ВАС В СИЛУ ТОГО, ЧТО В НЕКОТОРЫХ ЮРИСДИКЦИЯХ НЕ ДОПУСКАЕТСЯ ИСКЛЮЧЕНИЕ ИЛИ ОГРАНИЧЕНИЕ ОТВЕТСТВЕННОСТИ ЗА КОСВЕННЫЙ ИЛИ ПОСЛЕДУЮЩИЙ УЩЕРБ.

ДАННАЯ ОГРАНИЧЕННАЯ ГАРАНТИЯ ПРЕДОСТАВЛЯЕТ ВАМ ОПРЕДЕЛЕННЫЕ ЗАКОННЫЕ ПРАВА, И ВЫ ТАКЖЕ МОЖЕТЕ ИМЕТЬ ДРУГИЕ ПРАВА, КОТОРЫЕ ЗАВИСЯТ ОТ ЮРИСДИКЦИИ.

Nothing in this warranty modifies or excludes your legal rights under the Australian Competition and Consumer Act or the New Zealand Consumer Guarantees Act. This warranty identifies SanDisk's preferred approach to resolving warranty claims which is likely to be quick and simple for all parties.

No other warranties either express or implied by law, including but not limited to those contained in the Sale of Goods Act, are made with respect to the Product. If you purchased your Product in New Zealand for the purposes of a business, you acknowledge and agree that the New Zealand Consumer Guarantees Act does not apply.

In Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure. What constitutes a major failure is set out in the Australian Consumer Law.

Warranty

SanDisk warrants that the Product, in the course of its normal use, will for the term defined below, be free from defects in material and workmanship and will conform to SanDisk’s specifications. The limited warranty period for solid state drive (SSD) Products expires at the earlier of: (a) the term of your warranty period; or (b) when the SSD exceeds its endurance limit(s) (see SSD specifications). Please note, it is possible for a SSD Product to be used under conditions which cause the media to wear out (and the warranty to expire) prior to the expiration of the stated time period in the warranty period, as specified in the applicable endurance specification. Please refer to this link to determine the term of your warranty period https://support-pt.sandisk.com/app/answers/detailweb/a_id/2 The term of your warranty period shall commence on the purchase date appearing on your purchase receipt from an authorized distributor or authorized reseller. Proof of purchase shall be required to be eligible for this warranty and to establish the commencement date of this warranty. Warranty service will not be provided unless the Product is returned to an authorized distributor, authorized reseller or regional SanDisk return center where the Product was first shipped by SanDisk. SanDisk may at its discretion make extended warranties available for purchase. SanDisk shall have no liability for any Product returned if SanDisk determines that the Product was (i) not purchased from an authorized distributor or authorized reseller, (ii) not used in accordance with SanDisk specifications and instructions, (iii) not used for its intended function, or (iv) stolen from SanDisk, or that the asserted defect a) is not present, b) cannot reasonably be rectified because of damage occurring before SanDisk receives the Product, or c) is attributable to misuse, improper installation, alteration (including removing or obliterating labels and opening or removing external enclosures, including the mounting frame, unless the product is on the list of limited user-serviceable products and the specific alteration is within the scope of the applicable instructions, as found at https://support-pt.sandisk.com), accident or mishandling while in the possession of someone other than SanDisk.

PRODUCTS ARE COMPLEX AND FRAGILE ITEMS THAT MAY OCCASIONALLY FAIL DUE TO (A) EXTERNAL CAUSES, INCLUDING WITHOUT LIMITATION, MISHANDLING, EXPOSURE TO HEAT, COLD, AND HUMIDITY, AND POWER FAILURES, OR (B) INTERNAL FAULTS . SUCH FAILURES CAN RESULT IN THE LOSS, CORRUPTION, DELETION OR ALTERATION OF DATA. NOTE THAT YOU SHALL BE RESPONSIBLE FOR THE LOSS, CORRUPTION, DELETION OR ALTERATION OF DATA HOWSOEVER CAUSED, AND FOR BACKING UP AND PROTECTING DATA AGAINST LOSS, CORRUPTION, DELETION OR ALTERATION. YOU AGREE TO CONTINUALLY BACK UP ALL DATA ON THE PRODUCT, AND TO COMPLETE A BACKUP PRIOR TO SEEKING ANY GENERAL SERVICE AND TECHNICAL SUPPORT FROM SANDISK.

In Australia, if the Product is not of a kind ordinarily acquired for personal, domestic or household use or consumption, provided it is fair and reasonable to do so, SanDisk limits its liability to replacement of the Product or supply of equivalent or better Product.

This warranty shall extend to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety (90) days from the date of shipment of a repaired or replaced Product, whichever is longer. This warranty is SanDisk’s sole manufacturer's warranty and is applicable only to Products sold as new.

Obtaining Service

SanDisk values your business and always attempts to provide you the very best of service. Should you encounter any problem, please give us an opportunity to address it before returning this Product. Most technical support questions can be answered through our knowledge base or e-mail support service at https://support-pt.sandisk.com. If the answer is not available or, if you prefer, please contact SanDisk at the applicable telephone numbers listed in the following link: https://www.sandisk.com/support/international-phone-numbers

If you wish to make a claim, you should initially contact the dealer from whom you originally purchased the Product. If you are unable to contact the dealer from whom you originally purchased the Product, please visit our product support Web site at https://support-pt.sandisk.com for information on how to obtain service or a Return Material Authorization (RMA). If it is determined that the Product may be defective, you will be given an RMA number and instructions for Product return. An unauthorized return (i.e., one for which an RMA number has not been issued) will be returned to you at your expense. Authorized returns must be shipped in an approved shipping container, prepaid and insured, to the address provided with your RMA number. If following receipt of a qualifying claim under this warranty, SanDisk or the dealer from whom you originally purchased the Product determines that your claim is valid, SanDisk or such dealer shall, at its discretion, either repair or replace the Product with an equivalent or better Product or refund the cost of the Product to you. You are responsible for any expenses associated with a claim under this warranty. The benefits provided to you under this warranty are in addition to other rights and remedies available to you under the Australian Competition and Consumer Act or the New Zealand Consumer Guarantees Act.

Your original box and packaging materials should be kept for storing or shipping your SanDisk Product. To conclusively establish the period of warranty, check the warranty expiration (serial number required) via https://support-pt.sandisk.com.

SanDisk Technologies, Inc.
951 Sandisk Drive 
Milpitas, California 95035
949-672-7000
support@sandisk.com

No Product may be returned directly to SanDisk without first contacting SanDisk for a Return Material Authorization ("RMA") number. If it is determined that the Product may be defective, you will be given an RMA number and instructions for Product return. An unauthorized return, i.e. one for which an RMA number has not been issued, will be returned to you at your expense. Authorized returns are to be shipped prepaid and insured to the address on the RMA in an approved shipping container Your original box and packaging materials should be kept for storing or shipping your Product. If upon inspection of your returned Product SanDisk suspects fraud or deems such Product to be counterfeit, SanDisk may, in its sole discretion, confiscate such Product or take such other actions as it deems necessary. To request an RMA, please click here.

Embargoed countries ineligible for RMA services

Current US governmental regulations prevent us from doing business with customers in the following countries and regions

If your country is not in the embargoed list and you cannot create an RMA, please contact a Western Digital distributor in that country for product replacement. For a complete list authorized distributors worldwide, please see our list of authorized distributors.

SanDisk's limited warranty provides that, subject to the following limitations, each Product will be free from defects in material and workmanship and will conform to SanDisk's specification for the particular Product.

Limitation of Remedies

YOUR EXCLUSIVE REMEDY FOR ANY DEFECTIVE PRODUCT IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT.

SanDisk may elect which remedy or combination of remedies to provide in its sole discretion. SanDisk shall have a reasonable time after determining that a defective Product exists to repair or replace a defective Product. SanDisk's replacement Product under its limited warranty will be manufactured from new and serviceable used parts. SanDisk's warranty applies to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety days from the date of shipment of a repaired or replaced Product, whichever is longer.

Limitation of Damages

SANDISK'S ENTIRE LIABILITY FOR ANY DEFECTIVE PRODUCT SHALL IN NO EVENT EXCEED THE PURCHASE PRICE FOR THE DEFECTIVE PRODUCT. THIS LIMITATION APPLIES EVEN IF SanDisk CANNOT OR DOES NOT REPAIR OR REPLACE ANY DEFECTIVE PRODUCT AND YOUR EXCLUSIVE REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

No Consequential or Other Damages

NOTWITHSTANDING ANYTHING ELSE IN THIS POLICY OR OTHERWISE, SANDISK WILL NOT BE LIABLE WITH RESPECT TO THE PRODUCTS UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY (I) FOR ANY AMOUNT IN EXCESS OF THE PURCHASE PRICE FOR THE DEFECTIVE PRODUCT OR (II) FOR ANY GENERAL, CONSEQUENTIAL, PUNITIVE, INCIDENTAL OR SPECIAL DAMAGES. THESE INCLUDE LOSS OF RECORDED DATA, INTERRUPTION OF USE, THE COST OF RECOVERY OF LOST DATA, LOST PROFITS AND THE COST OF THE INSTALLATION OR REMOVAL OF ANY PRODUCTS, THE INSTALLATION OF REPLACEMENT PRODUCTS, AND ANY INSPECTION, TESTING, OR REDESIGN CAUSED BY ANY DEFECT OR BY THE REPAIR OR REPLACEMENT OF PRODUCTS ARISING FROM A DEFECT IN ANY PRODUCT. THIS SECTION DOES NOT LIMIT LIABILITY FOR BODILY INJURY OF A PERSON.

IN THE UNITED STATES, SOME STATES DO NOT ALLOW EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE LIMITATIONS ABOVE MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

Your Use of the Product

SanDisk will have no liability for any Product returned if SanDisk determines that:

• The product was stolen from SanDisk.
• The asserted defect:
  • is not present,
  • cannot reasonably be fixed because of damage occurring when the Product is in the possession of someone other than SanDisk, or
  • is attributable to misuse, improper installation, alteration (including removing or obliterating labels and opening or removing external covers (unless authorized to do so by Western Digital or an authorized Service Center)), accident or mishandling while in the possession of someone other than SanDisk.
• The Product was not sold to you as new.
• The product was not used in accordance with Western Digital specifications and instructions.
• The product was not used for its intended function (for example, desktop drives used in an Enterprise environment).

Additional Limitations on Warranty

Western Digital's warranty does not cover Products which have been received improperly packaged, altered, or physically damaged. Products will be inspected upon receipt. Here are some examples of products that Western Digital will not accept for warranty claim:

Packaging

• Improperly packaged
• Non-qualified shipping container

Alterations

• Counterfeit label(s)
• Customer added jumper wires
• Incorrect PCBA/HDA pair
• Labels have been switched:
  1. True Western Digital label on non-Western Digital drive
  2. True Western Digital label on different capacity Western Digital Drive
• Labels exhibit tampering
• Label missing standard printing such as UL or capacity
• Missing barcode or top cover label
• No tape seal – (non-authorized data recovery sticker)
• Serial number on top cover does not match barcode on end
• Western Digital labels or breather filter holes obscured by customer applied stickers

Damage

• Broken pins on connector
• Connector(s) are damaged, cracked, missing or broken
• Cracked components on the circuit board
• Dented base casting
• Torn or punctured tape seal
• Dented top cover
• Deep scratch
• Loose, damaged, or missing screws
• Lifted or punctured servo clock hole (SCSI)
• Missing servo clock hole (SCSI)
• Missing PCBA (Circuit Board)
• Obscured breather filter holes
• Punctured at servo writer access port
• Punctured inspect pivot seal
• Scratch exposing copper trace
• Stripped mounting hole threads

If an alphabetic character appears after the Product date code (example: 05 Apr 99 X), the Product has been re-certified and may not be subject to the terms of SanDisk's warranty as it applies only to products sold as new.

Garansi ini tidak mengubah atau mengecualikan hak hukum Anda berdasarkan Undang-Undang Persaingan dan Konsumen Australia atau Undang-Undang Jaminan Konsumen Selandia Baru. Garansi ini menjelaskan pendekatan pilihan SanDisk untuk menyelesaikan klaim garansi yang kemungkinan cepat dan mudah bagi semua pihak.

Tidak ada garansi lain baik tersurat maupun tersirat oleh hukum, termasuk tetapi tidak terbatas pada garansi yang tercantum dalam Undang-Undang Penjualan Barang (Sales of Goods Act), yang diberikan berkenaan dengan Produk. Apabila Anda membeli Produk di Selandia Baru untuk tujuan bisnis, Anda menyatakan dan menyetujui bahwa Undang-Undang Jaminan Konsumen Selandia Baru tidak berlaku.

Di Australia, semua barang disertai garansi yang tidak dapat dikecualikan berdasarkan Undang-Undang Konsumen Australia. Anda berhak mendapatkan penggantian barang atau pengembalian dana jika ada kerusakan besar dan kompensasi untuk kerugian atau kerusakan lain yang dapat diperkirakan secara wajar. Anda juga berhak mendapatkan perbaikan atau penggantian barang jika barang tersebut tidak memiliki kualitas yang dapat diterima dan kerusakan bukan merupakan kerusakan besar. Apa yang merupakan kegagalan besar dicantumkan dalam Undang-Undang Konsumen Australia.

Garansi

SanDisk menjamin bahwa Produk ini, dalam penggunaan normalnya, selama jangka waktu yang ditentukan di bawah, akan bebas dari cacat dalam bahan dan pembuatannya serta akan sesuai dengan spesifikasi SanDisk. Masa garansi terbatas untuk Produk solid state drive (SSD) akan berakhir lebih awal dari: (a) jangka waktu masa garansi Anda; atau (b) ketika SSD melebihi batas ketahanannya (lihat spesifikasi SSD). Harap perhatikan, Produk SSD mungkin digunakan di bawah kondisi yang menyebabkan media aus (dan garansi berakhir) sebelum tanggal kedaluwarsa dari jangka waktu yang ditetapkan dalam masa garansi, seperti yang disebutkan dalam spesifikasi ketahanan yang sesuai. Bacalah tautan ini untuk menentukan jangka waktu masa garansi Anda https://support-pt.sandisk.com/aplikasi/jawaban/detailweb/a_id/2 Jangka waktu masa garansi Anda akan dimulai pada tanggal pembelian yang tertera pada tanda terima pembelian Anda dari distributor resmi atau pengulak resmi. Bukti pembelian diperlukan agar memenuhi syarat untuk garansi ini dan untuk menetapkan tanggal mulai garansi. Layanan garansi tidak akan diberikan kecuali jika Produk dikembalikan ke distributor resmi, pengulak resmi, atau pusat pengembalian  SanDisk regional tempat Produk pertama kali dikirim oleh SanDisk. SanDisk, atas kebijaksanaannya sendiri, dapat menyediakan perpanjangan garansi untuk pembelian. SanDisk tidak bertanggung jawab atas Produk yang dikembalikan jika SanDisk menentukan bahwa Produk tersebut (i) tidak dibeli dari distributor resmi atau pengulak resmi, (ii) tidak digunakan sesuai dengan spesifikasi dan petunjuk SanDisk, (iii) tidak digunakan untuk fungsi yang seharusnya, atau (iv) dicuri dari SanDisk, atau bahwa cacat yang dinyatakan a) tidak ada, b) tidak dapat diperbaiki secara wajar karena kerusakan yang terjadi sebelum SanDisk menerima Produk, atau c) disebabkan oleh penyalahgunaan, instalasi yang tidak tepat, perubahan (termasuk melepas atau menghilangkan label dan membuka atau melepas casing luar, termasuk rangka pemasangan, kecuali jika produk tercantum dalam daftar produk yang dapat diservis pengguna terbatas dan perubahan spesifik berada dalam ruang lingkup instruksi yang berlaku, seperti yang ditemukan di https://support-pt.sandisk.com), kecelakaan atau kesalahan penanganan saat di tangan orang lain selain SanDisk.

PRODUK ADALAH BARANG RUMIT DAN RAPUH YANG TERKADANG MENGALAMI KEGAGALAN KARENA (A) PENYEBAB EKSTERNAL, TERMASUK TETAPI TIDAK TERBATAS PADA, KESALAHAN PENANGANAN, PAPARAN TERHADAP PANAS, DINGIN, DAN KELEMBAPAN, SERTA KEGAGALAN DAYA, ATAU (B) KESALAHAN INTERNAL. KEGAGALAN TERSEBUT DAPAT MENGAKIBATKAN KEHILANGAN, KERUSAKAN, PENGHAPUSAN, ATAU PERUBAHAN DATA. PERHATIKAN BAHWA ANDA BERTANGGUNG JAWAB ATAS KEHILANGAN, KERUSAKAN, PENGHAPUSAN, ATAU PERUBAHAN DATA, APA PUN PENYEBABNYA, DAN BERTANGGUNG JAWAB UNTUK MENCADANGKAN SERTA MELINDUNGI DATA DARI KEHILANGAN, KERUSAKAN, PENGHAPUSAN, ATAU PERUBAHAN. ANDA SETUJU UNTUK TERUS-MENERUS MENCADANGKAN SEMUA DATA PADA PRODUK, DAN UNTUK MENYELESAIKAN PENCADANGAN SEBELUM MENCARI LAYANAN UMUM DAN DUKUNGAN TEKNIS DARI SANDISK.

Di Australia, jika Produk bukan jenis yang biasa didapatkan untuk penggunaan atau konsumsi pribadi, domestik, atau rumah tangga, dengan ketentuan bahwa hal tersebut sah dan wajar untuk dilakukan, SanDisk membatasi tanggung jawabnya terhadap penggantian Produk atau penyediaan Produk yang setara atau lebih baik.

Garansi ini mencakup Produk yang diperbaiki atau diganti, tetapi hanya untuk sisa periode garansi semula yang berlaku atau sembilan puluh (90) hari sejak tanggal pengiriman Produk yang diperbaiki atau pengganti, mana pun yang lebih lama. Garansi ini merupakan garansi produsen tunggal SanDisk dan hanya berlaku untuk Produk yang dijual dalam kondisi baru.

Mendapatkan Layanan

SanDisk menghargai bisnis Anda dan selalu berupaya memberi Anda layanan yang terbaik. Jika Anda mengalami masalah, beri kami kesempatan untuk membantu menanganinya sebelum mengembalikan Produk ini. Sebagian besar pertanyaan dukungan teknis dapat dijawab melalui basis pengetahuan kami atau dengan mengirimkan email ke layanan dukungan di https://support-pt.sandisk.com. Jika jawabannya tidak tersedia atau, jika Anda mau, silakan hubungi SanDisk di nomor telepon yang sesuai yang tercantum di tautan berikut: https://www.sandisk.com/support/international-phone-numbers

Jika Anda ingin mengajukan klaim, Anda harus terlebih dahulu menghubungi dealer tempat Anda membeli Produk. Jika Anda tidak dapat menghubungi dealer tempat Anda membeli Produk, kunjungi situs Web dukungan produk kami di https://support-pt.sandisk.com untuk informasi tentang cara mendapatkan layanan atau Otorisasi Pengembalian Barang (RMA). Jika dinyatakan bahwa produk Anda mungkin cacat, Anda akan mendapatkan nomor RMA dan petunjuk untuk mengembalikan Produk. Pengembalian yang tidak sah (yaitu, pengembalian yang belum diterbitkan nomor RMA) akan dikembalikan kepada Anda dengan biaya Anda sendiri. Pengembalian yang sah harus dikirimkan dalam kontainer pengiriman yang disetujui, dibayar di muka, dan diasuransikan, ke alamat yang diberikan bersama nomor RMA Anda. Jika setelah menerima klaim yang memenuhi syarat berdasarkan garansi ini, SanDisk atau dealer tempat Anda membeli Produk menentukan bahwa klaim Anda valid, SanDisk atau dealer tersebut akan, atas kebijakannya sendiri, memperbaiki atau mengganti Produk dengan Produk yang setara atau lebih baik atau mengembalikan dana sesuai nilai Produk kepada Anda. Anda bertanggung jawab atas segala biaya yang terkait dengan klaim berdasarkan garansi ini. Manfaat yang diberikan kepada Anda berdasarkan garansi ini merupakan tambahan dari hak dan pemulihan lain yang tersedia bagi Anda berdasarkan Undang-Undang Persaingan dan Konsumen Australia atau Undang-Undang Jaminan Konsumen Selandia Baru.

Kotak asli dan bahan kemasan Anda harus disimpan untuk menyimpan atau mengirim Produk SanDisk Anda. Untuk menentukan masa garansi secara meyakinkan, periksa tanggal kedaluwarsa garansi (diperlukan nomor seri) melalui https://support-pt.sandisk.com.

SanDisk Technologies, Inc.
951 SanDisk Drive 
Milpitas, California 95035
949-672-7000
support@sandisk.com

Produk tidak boleh dikembalikan langsung ke SanDisk tanpa menghubungi SanDisk terlebih dahulu untuk mendapatkan nomor Otorisasi Pengembalian Barang (Return Material Authorization atau "RMA"). Jika dinyatakan bahwa produk Anda mungkin cacat, Anda akan mendapatkan nomor RMA dan petunjuk untuk mengembalikan Produk. Pengembalian yang tidak sah, yaitu pengembalian yang belum diterbitkan nomor RMA, akan dikembalikan kepada Anda dengan biaya Anda sendiri. Pengembalian yang sah akan dikirimkan dengan biaya dibayar di muka dan diasuransikan ke alamat pada RMA dalam kontainer pengiriman yang disetujui. Kotak asli dan material pengemasan Anda harus disimpan untuk menyimpan atau mengirimkan Produk Anda. Jika pada saat pemeriksaan Produk yang dikembalikan, SanDisk mencurigai adanya penipuan atau menganggap Produk tersebut palsu, SanDisk dapat, atas kebijakannya sendiri, menyita Produk tersebut atau mengambil tindakan lain yang dianggap perlu. Untuk meminta RMA, klik di sini.

Negara yang diembargo tidak memenuhi syarat untuk layanan RMA

Peraturan pemerintah AS saat ini mencegah kami berbisnis dengan pelanggan di negara dan wilayah berikut

Jika negara Anda tidak tercantum dalam daftar embargo dan Anda tidak dapat membuat RMA, hubungi distributor Western Digital di negara tersebut untuk penggantian produk. Untuk daftar lengkap distributor resmi di seluruh dunia, silakan lihat daftar distributor resmi kami.

Garansi terbatas SanDisk menyatakan bahwa, sesuai dengan batasan berikut, setiap Produk akan bebas dari cacat dalam bahan dan pembuatannya serta akan sesuai dengan spesifikasi SanDisk untuk Produk tertentu.

Batasan Pemulihan Hak

PEMULIHAN HAK EKSKLUSIF ANDA UNTUK PRODUK CACAT TERBATAS PADA PERBAIKAN ATAU PENGGANTIAN PRODUK CACAT.

SanDisk dapat memilih pemulihan hak atau kombinasi pemulihan hak mana yang akan diberikan atas kebijaksanaannya sendiri. SanDisk akan memiliki waktu yang wajar setelah menentukan bahwa Produk memang cacat untuk memperbaiki atau mengganti Produk yang cacat. Produk pengganti SanDisk dengan garansi terbatas akan dibuat dari suku cadang baru dan bekas yang dapat diservis. Garansi SanDisk berlaku untuk Produk yang diperbaiki atau diganti, tetapi hanya untuk sisa periode garansi semula yang berlaku atau sembilan puluh hari sejak tanggal pengiriman Produk yang diperbaiki atau pengganti, mana pun yang lebih lama.

Batasan Kerusakan

SELURUH TANGGUNG JAWAB SANDISK UNTUK PRODUK YANG CACAT TIDAK AKAN MELEBIHI HARGA PEMBELIAN PRODUK YANG CACAT TERSEBUT. BATASAN INI BERLAKU MESKIPUN SanDisk TIDAK DAPAT ATAU TIDAK MEMPERBAIKI ATAU MENGGANTI PRODUK YANG CACAT DAN KEGAGALAN PEMULIHAN HAK EKSKLUSIF ANDA ATAS TUJUAN PENTINGNYA.

Tidak Ada Kerusakan Konsekuensial atau Kerusakan Lainnya

TANPA MENGABAIKAN HAL LAIN DALAM KEBIJAKAN INI ATAU LAINNYA, SANDISK TIDAK AKAN BERTANGGUNG JAWAB TERKAIT DENGAN PRODUK BERDASARKAN KONTRAK, KELALAIAN, KEWAJIBAN KETAT, ATAU TEORI HUKUM ATAU KEADILAN LAINNYA (I) ATAS JUMLAH YANG MELEBIHI HARGA PEMBELIAN UNTUK PRODUK CACAT ATAU (II) ATAS KERUGIAN UMUM, KONSEKUENSIAL, HUKUMAN, INSIDENTAL, ATAU KHUSUS. INI MELIPUTI KEHILANGAN DATA YANG DIREKAM, GANGGUAN PENGGUNAAN, BIAYA PEMULIHAN DATA YANG HILANG, KEHILANGAN KEUNTUNGAN, DAN BIAYA PEMASANGAN ATAU PELEPASAN PRODUK APA PUN, PEMASANGAN PRODUK PENGGANTI, DAN PEMERIKSAAN, PENGUJIAN, ATAU PERANCANGAN ULANG APA PUN YANG DISEBABKAN OLEH CACAT ATAU OLEH PERBAIKAN ATAU PENGGANTIAN PRODUK YANG TIMBUL DARI KECACATAN PADA PRODUK APA PUN. BAGIAN INI TIDAK MEMBATASI TANGGUNG JAWAB ATAS CEDERA TUBUH SESEORANG.

DI AMERIKA SERIKAT, BEBERAPA NEGARA BAGIAN TIDAK MENGIZINKAN PENGECUALIAN ATAU BATASAN GANTI RUGI INSIDENTAL ATAU KONSEKUENSIAL, SEHINGGA BATASAN DI ATAS TIDAK BERLAKU BAGI ANDA. GARANSI INI MEMBERI ANDA HAK HUKUM TERTENTU, DAN ANDA JUGA MUNGKIN MEMILIKI HAK LAIN YANG BERBEDA-BEDA DI SETIAP NEGARA BAGIAN.

Penggunaan Produk oleh Anda

SanDisk tidak bertanggung jawab atas Produk yang dikembalikan jika SanDisk menentukan bahwa:

• Produk tersebut dicuri dari SanDisk.
• Cacat yang dinyatakan:
  • tidak ada,
  • tidak dapat diperbaiki secara wajar karena kerusakan terjadi ketika Produk berada di tangan orang lain selain SanDisk, atau
  • disebabkan oleh penyalahgunaan, pemasangan yang tidak tepat, perubahan (termasuk melepas atau menghapus label dan membuka atau melepas casing eksternal (kecuali diizinkan oleh Western Digital atau Pusat Layanan resmi)), kecelakaan, atau kesalahan penanganan saat di tangan orang lain selain SanDisk.
• Produk ini tidak dijual kepada Anda sebagai produk baru.
• Produk tidak digunakan sesuai dengan spesifikasi dan instruksi Western Digital.
• Produk ini tidak digunakan untuk fungsi yang dimaksudkan (misalnya, drive desktop yang digunakan di lingkungan Perusahaan).

Batasan Tambahan pada Garansi

Garansi Western Digital tidak menanggung Produk yang telah diterima dalam kemasan yang tidak sesuai, diubah, atau rusak secara fisik. Produk akan diperiksa setelah diterima. Berikut adalah beberapa contoh produk yang tidak akan diterima Western Digital untuk klaim garansi:

Kemasan

• Dikemas dengan tidak benar
• Kontainer pengiriman yang tidak memenuhi syarat

Perubahan

• Label palsu
• Pelanggan menambahkan kabel jumper
• Pasangan PCBA/HDA salah
• Label telah diganti:
  1. Label True Western Digital di drive non-Western Digital
  2. Label True Western Digital pada kapasitas yang berbeda dari drive Western Digital
• Label menunjukkan perusakan
• Label tidak memiliki pencetakan standar seperti UL atau kapasitas
• Kode batang atau label pada penutup atas tidak ada
• Tidak ada segel pita – (stiker pemulihan data tidak resmi)
• Nomor seri pada penutup atas tidak cocok dengan kode batang pada ujung
• Label Western Digital atau lubang filter udara ditutupi oleh stiker yang dipasang pelanggan

Kerusakan

• Pin rusak pada konektor
• Konektor rusak, retak, hilang, atau patah
• Komponen retak pada papan sirkuit
• Alas dasar penyok
• Segel pita robek atau tertusuk
• Penutup atas penyok
• Goresan dalam
• Sekrup longgar, rusak, atau hilang
• Lubang jam servo (SCSI) yang diangkat atau ditusuk
• Lubang jam servo (SCSI) tidak ada
• PCBA (Papan Sirkuit) tidak ada
• Lubang filter udara yang tertutup
• Tusukan di port akses penulis servo
• Segel pivot pemeriksaan tertusuk
• Goresan yang membuat jalur tembaga terlihat
• Benang lubang pemasangan bergaris

Jika karakter abjad muncul setelah kode tanggal Produk (misalnya: 05 Apr 99 X), Produk telah disertifikasi ulang dan mungkin tidak tunduk pada ketentuan garansi SanDisk karena hanya berlaku untuk produk yang dijual dalam kondisi baru.

لا يعدِّل أي شيء في هذا الضمان أو يستبعد حقوقك القانونية بموجب قانون المنافسة والمستهلك الأسترالي أو قانون ضمانات المستهلك النيوزيلندي. يحدد هذا الضمان النهج المفضل لشركة SanDisk لحل مطالبات الضمان والذي من المرجح أن يكون سريعًا وبسيطًا لجميع الأطراف.

لا يتم تقديم أي ضمانات أخرى صريحة أو ضمنية بموجب القانون، بما في ذلك على سبيل المثال لا الحصر تلك الواردة في قانون بيع السلع، فيما يتعلق بالمنتج. إذا قمت بشراء منتجك في نيوزيلندا لأغراض تجارية، فإنك تقر وتوافق على أن قانون ضمانات المستهلك النيوزيلندي لا ينطبق.

في أستراليا، تأتي منتجاتنا مع ضمانات لا يمكن استبعادها بموجب قانون المستهلك الأسترالي. ولديك الحق في الاستبدال أو استعادة الثمن المدفوع في حال حدوث خلل كبير، ويحق لك صرف تعويض مقابل أي خسارة أو تلف آخر معقول يمكن أخذه في الحسبان. يحق لك أيضًا أن يتم إصلاح السلع لك أو استبدالها إذا لم تكن ذات جودة مقبولة ولا يصل الخلل إلى مستوى الخلل الكبير. يرد الأمر الذي يُشكِّل فشلاً كبيرًا في قانون المستهلك الأسترالي.

الضمان

تضمن شركة SanDisk أن المنتج، في سياق استخدامه العادي، سيكون، للفترة المحددة أدناه، خاليًا من عيوب المواد والصناعة وسيتوافق مع مواصفات SanDisk. تنتهي فترة الضمان المحدودة لمنتجات محركات الأقراص SSD في أقرب وقت من: (أ) مدة فترة الضمان الخاصة بك؛ أو (ب) عندما يتجاوز SSD حدود التحمل الخاصة به (راجع مواصفات SSD). يرجى ملاحظة أنه من الممكن استخدام منتج SSD في ظل ظروف تتسبب في تآكل الوسائط (وانتهاء صلاحية الضمان) قبل انتهاء الفترة الزمنية المحددة في فترة الضمان، كما هو محدد في مواصفات التحمل المعمول بها. يُرجى الرجوع إلى هذا الرابط لتحديد مدة فترة الضمان الخاصة بك https://support-pt.sandisk.com/app/answers/detailweb/a_id/2 تبدأ مدة فترة الضمان الخاصة بك اعتبارًا من تاريخ الشراء الموجود على إيصال الشراء الخاص بك من موزع معتمد أو بائع معتمد. يجب تقديم إثبات الشراء لتكون مؤهلاً للحصول على هذا الضمان ولتحديد تاريخ بدء هذا الضمان. لن يتم تقديم خدمة الضمان إلا إذا تم إرجاع المنتج إلى موزع معتمد أو بائع معتمد أو مركز إرجاع SanDisk الإقليمي حيث تم شحن المنتج لأول مرة بواسطة SanDisk. قد تقوم شركة SanDisk، وفقًا لتقديرها، بإتاحة ضمانات ممتدة للشراء. لا تتحمل شركة SanDisk أي مسؤولية عن أي منتج يتم إرجاعه إذا قررت شركة SanDisk أن المنتج (i) لم يتم شراؤه من موزع معتمد أو بائع معتمد، أو (ii) لم يتم استخدامه وفقًا لمواصفات SanDisk وتعليماتها، أو (iii) لم يتم استخدامه للوظيفة المقصودة منه، أو (iv) تم سرقته من SanDisk، أو أن العيب المزعوم أ) غير موجود، أو ب) لا يمكن تصحيحه بشكل معقول بسبب الضرر الذي حدث قبل استلام SanDisk للمنتج، أو ج) يعزى إلى سوء الاستخدام أو التثبيت غير الصحيح أو التغيير (بما في ذلك إزالة أو محو الملصقات وفتح أو إزالة العبوات الخارجية، بما في ذلك إطار التثبيت، ما لم يكن المنتج مدرجًا في قائمة المنتجات المحدودة القابلة للصيانة من قبل المستخدم وكان التغيير المحدد ضمن نطاق التعليمات المعمول بها، كما هو موجود في https://support-pt.sandisk.com)، أو حادث أو سوء التعامل أثناء وجوده في حيازة شخص آخر غير SanDisk.

المنتجات عبارة عن عناصر معقدة وهشة قد تتعطل أحيانًا بسبب (أ) أسباب خارجية، بما في ذلك على سبيل المثال لا الحصر، سوء التعامل، والتعرض للحرارة والبرودة والرطوبة، وانقطاع التيار الكهربائي، أو (ب) أعطال داخلية. يمكن أن تؤدي مثل هذه الأعطال إلى فقدان البيانات أو تلفها أو حذفها أو تغييرها. يُرجى ملاحظة أنك ستكون مسؤولاً عن فقدان البيانات أو إتلافها أو حذفها أو تغييرها مهما كان السبب، وعن عمل نسخة احتياطية للبيانات وحمايتها من الفقدان أو التلف أو الحذف أو التغيير. أنت توافق على إجراء نسخ احتياطي مستمر لجميع البيانات الموجودة على المنتج، واستكمال النسخ الاحتياطي قبل طلب أي خدمة عامة أو دعم فني من SANDISK.

في أستراليا، إذا لم يكن المنتج من النوع الذي يتم شراؤه عادةً للاستخدام الشخصي أو المنزلي أو الاستهلاك، بشرط أن يكون ذلك عادلاً ومعقولاً، فإن SanDisk تقتصر مسؤوليتها على استبدال المنتج أو توفير منتج مكافئ أو أفضل.

يجب أن يمتد هذا الضمان إلى المنتجات التي تم إصلاحها أو استبدالها خلال الفترة المتبقية من الضمان الأصلي أو تسعين (90) يومًا من تاريخ شحن المنتج الذي تم إصلاحه أو استبداله، أيهما أطول. يُعدُّ هذا الضمان ضمانًا حصريًا من الشركة المصنعة من SanDisk وينطبق فقط على المنتجات التي يتم بيعها على أنها جديدة.

الحصول على الخدمة

تُقدر SanDisk أهمية عملك وتسعى دائمًا لتوفير أفضل الخدمات لك. إذا صادفت أيّ مشكلة، يُرجى منحنا الفرصة لحلها قبل إعادة هذا المنتج. يمكن الإجابة عن أغلب أسئلة الدعم الفني من خلال قاعدة المعلومات الخاصة بنا أو عبر خدمة الدعم بالبريد الإلكتروني على https://support-pt.sandisk.com. إذا لم تكن الإجابة متوفِّرة، أو إذا كنت تفضَّل ذلك، فيُرجى الاتصال بشركة SanDisk على أرقام الهاتف المناسبة المدرجة في الرابط التالي: https://www.sandisk.com/support/international-phone-numbers

إذا كنت ترغب في تقديم مطالبة، فيجب عليك أولاً الاتصال بالتاجر الذي اشتريت منه المنتج في الأصل. إذا لم تتمكن من الاتصال بالتاجر الذي اشتريت منه المنتج في الأصل، فيرجى زيارة موقع دعم المنتج الخاص بنا على https://support-pt.sandisk.com للحصول على معلومات حول كيفية الحصول على الخدمة أو ترخيص إرجاع المواد (RMA). إذا تم تحديد أن المنتج قد يكون معيبًا، فسيتم تزويدك برقم RMA وتعليمات لإرجاع المنتج. سيتم إرجاع المرتجع غير المصرح به (أي المرتجع الذي لم يتم إصدار رقم RMA له) إليك على نفقتك الخاصة. يجب شحن المرتجعات المعتمدة في حاوية شحن معتمدة، مدفوعة مسبقًا ومؤمنة، إلى العنوان المقدم مع رقم RMA الخاص بك. إذا قررت شركة SanDisk أو التاجر الذي اشتريت منه المنتج في الأصل، بعد استلام مطالبة مؤهلة بموجب هذا الضمان، أن مطالبتك صالحة، فيجب على شركة SanDisk أو التاجر المذكور، وفقًا لتقديرها، إما إصلاح المنتج أو استبداله بمنتج مكافئ أو أفضل أو رد تكلفة المنتج إليك. أنت مسؤول عن أي نفقات مرتبطة بالمطالبة بموجب هذا الضمان. تضاف المزايا المقدمة لك بموجب هذا الضمان إلى الحقوق والتعويضات الأخرى المتاحة لك بموجب قانون المنافسة والمستهلك الأسترالي أو قانون ضمانات المستهلك النيوزيلندي.

يجب عليك الاحتفاظ بالعبوة ومواد التغليف الأصلية لتخزين منتج SanDisk أو شحنه. لتحديد مدة الضمان بشكل قاطع، تحقق من تاريخ انتهاء الضمان (مطلوب الرقم التسلسلي) عبر https://support-pt.sandisk.com.

SanDisk Technologies, Inc.
951 Sandisk Drive 
Milpitas, California 95035
949-672-7000
support@sandisk.com

لا يجوز إرجاع أي منتج مباشرة إلى SanDisk دون الاتصال أولاً بـ SanDisk للحصول على رقم ترخيص إرجاع المواد ("RMA"). إذا تم تحديد أن المنتج قد يكون معيبًا، فسيتم تزويدك برقم RMA وتعليمات لإرجاع المنتج. سيتم إرجاع المرتجع غير المعتمد، أي المرتجع الذي لم يتم إصدار رقم RMA له، إليك على نفقتك الخاصة. يجب شحن المرتجعات المعتمدة مدفوعة مسبقًا ومؤمنة على العنوان المذكور في RMA في حاوية شحن معتمدة. يجب الاحتفاظ بالعبوة ومواد التغليف الأصلية الخاصة بك لتخزين منتجك أو شحنه. إذا اشتبهت SanDisk أثناء فحص المنتج الذي قمت بإرجاعه في وجود احتيال أو اعتبرت هذا المنتج مزيفًا، فقد تقوم SanDisk، وفقًا لتقديرها الخاص، بمصادرة هذا المنتج أو اتخاذ أي إجراءات أخرى تراها ضرورية. لطلب الحصول على RMA، يُرجى النقر هنا.

الدول الخاضعة للحظر غير مؤهلة للحصول على خدمات RMA

تمنعنا اللوائح الحكومية الأمريكية الحالية من ممارسة الأعمال التجارية مع العملاء في البلدان والمناطق التالية

إذا لم يكن بلدك مدرجًا في قائمة البلدان المحظورة ولم تتمكن من إنشاء RMA، فيُرجى الاتصال بموزع Western Digital في هذا البلد لاستبدال المنتج. للحصول على قائمة كاملة بالموزعين المعتمدين في جميع أنحاء العالم، يُرجى الاطّلاع على قائمة الموزعين المعتمدين لدينا.

ينص الضمان المحدود الذي تقدمه شركة SanDisk على أنه مع مراعاة القيود التالية، سيكون كل منتج خاليًا من عيوب المواد والصناعة وسيتوافق مع مواصفات SanDisk الخاصة بهذا المنتج.

تقييد التعويضات

يقتصر التعويض الحصري لأي منتج معيب على إصلاح المنتج المعيب أو استبداله.

يجوز لشركة SanDisk اختيار التعويض أو مجموعة التعويضات التي تريد تقديمها وفقًا لتقديرها الخاص. يحق لشركة SanDisk الحصول على مهلة زمنية معقولة بعد تحديد وجود منتج معيب لإصلاح المنتج المعيب أو استبداله. سيتم تصنيع المنتج البديل لشركة SanDisk بموجب ضمانها المحدود من أجزاء جديدة ومستعملة قابلةللصيانة. يسري ضمان SanDisk على المنتجات التي تم إصلاحها أو استبدالها خلال الفترة المتبقية من الضمان الأصلي أو تسعين يومًا من تاريخ شحن المنتج الذي تم إصلاحه أو استبداله، أيهما أطول.

تقييد التلفيات

لا يجوز في أي حال من الأحوال أن يتجاوز إجمالي مسؤولية شركة SANDISK عن أي منتج معيب سعر شراء المنتج المعيب. ينطبق هذا القيد حتى إذا لم تتمكن شركة SanDisk من إصلاح أو استبدال أي منتج معيب أو لم تقم بذلك وكان الحل الحصري الذي تستخدمه لا يحقق غرضه الأساسي.

لا توجد تلفيات تبعية أو تلفيات أخرى

على الرغم من أي شيء آخر في هذه السياسة أو غير ذلك، لن تكون شركة SANDISK مسؤولة فيما يتعلق بالمنتجات بموجب أي عقد أو إهمال أو مسؤولية صارمة أو أي نظرية قانونية أو منصفة أخرى (I) عن أي مبلغ يزيد عن سعر الشراء للمنتج المعيب أو (II) عن أي أضرار عامة أو تبعية أو عقابية أو عرضية أو خاصة. وتشمل هذه الخسائر فقدان البيانات المسجلة، وانقطاع الاستخدام، وتكلفة استعادة البيانات المفقودة، والأرباح المفقودة، وتكلفة تركيب أو إزالة أي منتجات، وتركيب منتجات بديلة، وأي فحص أو اختبار أو إعادة تصميم ناجمة عن أي عيب أو إصلاح أو استبدال المنتجات الناشئة عن عيب في أي منتج. لا يحد هذا القسم من المسؤولية عن الإصابة الجسدية لأي شخص.

في الولايات المتحدة، لا تسمح بعض الولايات باستبعاد أو تقييد الأضرار العرضية أو التبعية، وبالتالي قد لا تنطبق القيود المذكورة أعلاه عليك. يمنحك هذا الضمان حقوقًا قانونية مُحدَّدة، وقد تتمتع أيضًا بحقوق أخرى تختلف من ولاية إلى أخرى.

استخدامك للمنتج

لن تتحمل شركة SanDisk أي مسؤولية عن أي منتج يتم إرجاعه إذا قررت شركة SanDisk ما يلي:

• تمت سرقة المنتج من SanDisk.
• العيب المزعوم:
  • غير موجود،
  • لا يمكن إصلاحه بشكل معقول بسبب الضرر الذي يحدث عندما يكون المنتج في حوزة شخص آخر غير SanDisk، أو
  • يعزى إلى سوء الاستخدام أو التثبيت غير السليم أو التغيير (بما في ذلك إزالة أو محو الملصقات وفتح أو إزالة الأغطية الخارجية (ما لم يتم التصريح بذلك من قبل Western Digital أو مركز خدمة معتمد)) أو حادث أو سوء التعامل أثناء وجوده في حيازة شخص آخر غير SanDisk.
• لم يتم بيع المنتج لك على أنه جديد.
• لم يتم استخدام المنتج وفقًا لمواصفات Western Digital وتعليماتها.
• لم يتم استخدام المنتج للوظيفة المخصصة له (على سبيل المثال، محركات أقراص جهاز سطح المكتب المستخدمة في بيئة المؤسسة).

قيود إضافية على الضمان

لا يغطي ضمان Western Digital المنتجات التي تم استلامها معبأة بشكل غير صحيح، أو معدلة، أو تالفة ماديًا. سيتم فحص المنتجات عند استلامها. فيما يلي بعض الأمثلة على المنتجات التي لن تقبلها Western Digital للمطالبة بالحصول على الضمان:

التغليف والتعبئة

• معبأة بشكلٍ غير صحيح
• حاوية شحن غير مؤهَّلة

التغييرات

• ملصق (ملصقات) مقلدة
• أسلاك وصلات مُضافة من العميل
• زوج PCBA/HDA غير صحيح
• تم تبديل الملصقات:
  1. ملصق Western Digital الحقيقي على محرك أقراص غير Western Digital
  2. ملصق Western Digital الحقيقي على محرك أقراص Western Digital ذي السعات المختلفة
• تظهر الملصقات حالة من العبث
• ملصق يفتقر إلى الطباعة القياسية مثل UL أو السعة
• رمز شريطي أو ملصق الغلاف العلوي مفقود
• لا يوجد ختم شريطي – (ملصق استرداد البيانات غير المصرح به)
• الرقم التسلسلي الموجود على الغلاف العلوي لا يتطابق مع الرمز الشريطي الموجود على النهاية
• ملصقات Western Digital أو فتحات مرشح التهوية مخفية بواسطة الملصقات التي وضعها العميل

التلفيات

• مسامير مكسورة على الموصل
• الموصل (الموصلات) تالف أو متشقق أو مفقود أو معطوب
• المكونات المتشققة على لوحة الدارة
• صب قاعدة مُكدّس
• ختم شريطي ممزق أو مثقوب
• غطاء علوي مُكدّس
• خدوش عميقة
• براغي مفكوكة أو تالفة أو مفقودة
• فتحة ساعة مؤازرة مرفوعة أو مثقوبة (SCSI)
• فتحة ساعة مؤازرة مفقودة (SCSI)
• لوحة PCBA مفقودة (لوحة الدارة)
• انسداد فتحات مرشح التهوية
• ثقب في منفذ وصول كاتب مؤازر
• فحص الختم المحوري المثقوب
• خدش يكشف عن الجزء النحاسي
• سنون لولبية لفتحة التثبيت المخطّطة

إذا ظهر حرف أبجدي بعد رمز تاريخ المنتج (على سبيل المثال: 05 أبريل 99 X)، فهذا يعني أن المنتج قد تمت إعادة اعتماده وقد لا يكون خاضعًا لشروط ضمان SanDisk حيث أنها تنطبق فقط على المنتجات التي تم بيعها كجديدة.

이 제한적 보증은 최초 구매 시점과 지역에 따라, 구매일로부터 1년, 2년, 3년 또는 5년 또는 정해진 기간 동안 유효합니다.  G-Technology 제품에 대한 보증을 확인하려면 https://shop.sandisk.com/pt-br/support를 방문하십시오.  자격을 증빙하기 위해 유효한 구매 증명서가 필요할 수 있습니다.  유효한 구매 증빙 자료가 없는 경우 제한 보증 기간은 G-Technology에서 공인 대리점으로 판매한 날짜로부터 측정됩니다.

본 제한적 보증은 G-Technology가 책임지지 않는 제품의 상업적 사용, 오용, 사고, 하드웨어 또는 소프트웨어 수정 또는 변경, 변조, 제품 사양을 벗어난 부적절한 물리적 또는 작동 환경, 부적절한 유지보수 또는 Western Digital이 책임지지 않는 제품으로 인한 고장으로 인한 손해에는 적용되지 않습니다. 중단되지 않거나 오류가 없는 작동의 결함에 대해서는 보증이 적용되지 않습니다. 데이터의 손실에 대해서는 보증이 적용되지 않으므로 사용자는 제품에 저장된 데이터를 별도의 스토리지 제품에 정기적으로 백업해야 합니다. 식별 라벨이 제거되거나 변경된 제품에는 보증이 제공되지 않습니다. G-TECHNOLOGY는 상품성 및 특정 목적에 대한 적합성의 묵시적 보증을 포함하되 이에 국한되지 않는 어떠한 종류의 보증도 제공하지 않습니다. 일부 국가에서는 묵시적 보증의 제한을 허용하지 않으므로 이 제한은 귀하에게 적용되지 않을 수 있습니다.  G-Technology는 보증이 적용되지 않는 제품을 반품할 책임이 없습니다.

제품에 문제가 있는 경우 제한 보증 서비스를 받기 전에 G-Technology 또는 리셀러가 제공하는 문제 해결 절차를 따르십시오. 제한적 보증 서비스를 받으려면 먼저 https://shop.sandisk.com/pt-br/support에 명시된 G-Technology Call Center에 연락하여 반품 승인 및 배송 주소를 받아야 합니다. 승인된 포장을 사용하여 해당 제품을 당사 물류 센터로 반송해야 합니다. 포장 관련 지침은 https://shop.sandisk.com/pt-br/support에서 확인할 수 있습니다. 당사 물류 센터로 드라이브를 배송할 때 귀하는 관련된 운송비, 관세 및 보험료를 지불해야 합니다. 제품을 반환하기 전에 제품에서 모든 개인 정보를 제거해야 합니다.

G-Technology는 드라이브를 기능적으로 동등한 대체 제품으로 교체해 드리며, 이때 운송료는 선불입니다. G-Technology는 귀하의 제품을 G-Technology 사양에 부합하도록 이전에 사용, 수리 및 테스트를 거친 제품으로 교체할 수 있습니다. 교체 제품의 소유권은 해당 제품이 G-Technology 배송 지점에서 운송업체에 인도되는 순간 귀하에게 이전됩니다. 해당되는 경우, 교체된 제품의 수입에 대한 책임은 귀하에게 있습니다. G-Technology는 원본 드라이브를 반환하지 않으므로, 반환하기 전에 데이터를 다른 미디어로 옮길 책임은 귀하에게 있습니다. 데이터 복구는 본 제한적 보증의 적용 대상이 아니며 반환 프로세스의 일부로 포함되지 않습니다. G-Technology는 교체된 제품에 대해 원래 제품 보증의 남은 기간 또는 90일 중 더 긴 기간 동안 보증을 적용합니다.

G-TECHNOLOGY 및 그 계열사, 공급업체, 대리점 및 리셀러는 다음 사항에 대해 책임을 지지 않습니다. 1) 손해(사망 및 개인 유형 자산을 포함한 신체 상해 제외)에 대해 귀하에 대한 제3자의 배상 청구, 2) 귀하의 데이터 손실 또는 손상, 또는 3) 특별, 부수적 또는 간접적 손해, 또는 (이익 또는 절감 관련 손실을 포함한) 경제적 파생 손해(발생 가능성에 대한 정보를 받은 경우도 포함) 일부 관할 지역에서는 책임, 우발적 손해 또는 결과적 손해의 제한을 허용하지 않으므로 위의 제한이 귀하에게 적용되지 않을 수 있습니다.

본 제한 보증은 귀하에게 특정한 법적 권리를 제공하고 귀하는 관할 지역에 따라 다른 권리를 가질 수도 있습니다.

This limited warranty lasts for 1 year, 2 years, 3 years or 5 years, or a fixed period from date of purchase, depending on when and where it was originally purchased.  To determine the warranty specifically for your G-Technology product, visit https://shop.sandisk.com/pt-br/support.  A valid proof of purchase may be required to prove eligibility.  If you do not have a valid proof of purchase, the limited warranty period will be measured from the date of sale by G-Technology to the authorized distributor.

The limited warranty does not cover damage resulting from commercial use, misuse, accident, modification or alteration to hardware or software, tampering, unsuitable physical or operating environment beyond product specifications, improper maintenance, or failure caused by a product for which G-Technology is not responsible. There is no warranty of uninterrupted or error-free operation. There is no warranty for loss of data—you must regularly back up the data stored on your product to a separate storage product. There is no warranty for product with removed or altered identification labels. G-TECHNOLOGY DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU.  G-Technology is not responsible for returning to you product that is not under warranty.

If you are having trouble with a product, before seeking limited warranty service, first follow the troubleshooting procedures that G-Technology or your reseller provides. To obtain limited warranty service, you must first obtain a Return Materials Authorization and ship-to address by contacting the appropriate G-Technology Call Center listed at https://shop.sandisk.com/pt-br/support. You must return the covered product using approved packaging to our logistics center. Packaging guidelines can be found at https://shop.sandisk.com/pt-br/support. You must pay any associated transportation charges, duties and insurance in shipping the drive to our logistics center. You should remove all personal information from the product prior to its return.

G-Technology will replace the drive with a functionally equivalent replacement product, transportation prepaid. G-Technology may replace your product with a product that was previously used, repaired and tested to meet G-Technology specifications. You receive title to the replacement product at delivery to the carrier at G-Technology shipping point. You are responsible for importation of the replacement product, if applicable. G-Technology will not return the original drive; therefore, you are responsible for moving data to other media before returning. Data recovery is not covered under this limited warranty and is not part of the returns process. G-Technology warrants that replacement product is covered for the remainder of the original product warranty or 90 days, whichever is greater.

G-TECHNOLOGY AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS, AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY); 2) LOSS OF OR DAMAGE TO YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.