Záruka
Záruka na váš produkt se liší v závislosti na modelu produktu. Záruku pro svůj produkt si můžete vyhledat na webové stránce s podrobnostmi o produktu, v dokumentaci k produktu nebo se můžete obrátit na náš tým podpory.
Konkrétní podmínky najdete v části Značky/Produktové řady níže. Pokud si nejste jistí, které podmínky použít pro svůj podnikový produkt, můžete procházet všechny produkty HDD nebo SSD.
Značka/Produktová řada
Oblast/země
SanDisk Limited Warranty For Western Digital And WD Brand Flash Products
(see separate Western Digital Limited Warranty For Western Digital And WD Brand HDD Products)
SanDisk ("SanDisk") hecht waarde aan je klandizie en probeert je steeds de beste service te bieden.
Alleen wanneer je Western Digital or WD brand Flash product ("Product") bij een erkende distributeur of wederverkoper is aangeschaft, verschaft SanDisk een beperkte garantie. Distributeurs mogen Producten verkopen aan wederverkopers die Producten vervolgens aan eindgebruikers verkopen. Zie hieronder voor garantie-informatie of informatie over service. Service onder de garantie wordt alleen verstrekt als het Product wordt geretourneerd naar een erkend retourcentrum in de regio (garantieregio's zijn Canada, V.S., Latijns-Amerika, Europa, Midden-Oosten, Afrika, Azië en Stille Oceaan, India en Thailand) waar SanDisk het Product oorspronkelijk naartoe heeft verzonden. Dit kan regionale specifieke garantiegevolgen hebben.
Als je Product is aangeschaft als een onderdeel dat is geïntegreerd in een systeem van een systeemfabrikant, wordt geen beperkte garantie geboden door SanDisk. Neem contact op met de plaats van aankoop of rechtstreeks met de systeemfabrikant voor garantieservices.
Niets in deze garantie wijzigt iets aan je wettelijke rechten volgens de Australische Competition and Consumer Act (wet op concurrentie en consumenten) of de Nieuw-Zeelandse Consumer Guarantees Act (wet op consumentengarantie). Deze garantie identificeert de geprefereerde aanpak van SanDisk bij het oplossen van garantieclaims die waarschijnlijk snel en simpel zal zijn voor alle partijen.
Met betrekking tot het Product worden geen andere garanties gegeven, noch uitdrukkelijk noch impliciet bij wet, inclusief, maar niet beperkt tot, garanties die zijn opgenomen in de Sale of Goods Act (wet op de verkoop van goederen). Als je je Product hebt gekocht in Nieuw-Zeeland ten behoeve van bedrijfsactiviteiten, erken je en ga je ermee akkoord dat de Nieuw-Zeelandse Consumer Guarantees Act niet van toepassing is.
In Australië kennen onze goederen garanties die niet kunnen worden uitgesloten volgens de Australische Consumer Law (consumentenwet). Je hebt recht op een vervangend exemplaar of terugbetaling bij ernstige defecten en op compensatie voor elk ander redelijkerwijs voorzienbaar verlies of schade. Je hebt ook recht op reparatie of vervanging van de goederen indien goederen niet van acceptabele kwaliteit blijken en het probleem geen belangrijk defect is. Wat een belangrijk defect is, staat uitgelegd in de Australische Consumer Law.
Garantie
SanDisk garandeert dat het Product bij normaal gebruik, volgens onderstaande garantieperiode, vrij is van gebreken in materiaal en vakmanschap en derhalve voldoet aan de specificaties van SanDisk. The limited warranty period for solid state drive (SSD) Products expires at the earlier of: (a) the term of your warranty period; or (b) when the SSD exceeds its endurance limit(s) (see SSD specifications). Please note, it is possible for a SSD Product to be used under conditions which cause the media to wear out (and the warranty to expire) prior to the expiration of the stated time period in the warranty period, as specified in the applicable endurance specification. Raadpleeg deze link om de termijn van je garantieperiode te bepalen https://support-eu.sandisk.com/app/answers/detailweb/a_id/2 De termijn van je garantieperiode gaat in op de aankoopdatum die staat vermeld op je aankoopbon van een geautoriseerde distributeur of geautoriseerde wederverkoper. Bewijs van aankoop is vereist om in aanmerking te komen voor deze garantie en om de startdatum van deze garantie te bepalen. Garantie wordt niet gegeven, tenzij het Product wordt geretourneerd aan een geautoriseerde distributeur, geautoriseerde wederverkoper of regionaal SanDisk-retourcentrum waar het Product aanvankelijk is verzonden door SanDisk. SanDisk kan naar eigen goeddunken uitgebreide garanties ter verkoop aanbieden. SanDisk is niet aansprakelijk voor Producten die worden geretourneerd wanneer SanDisk bepaalt dat het Product van SanDisk (1) niet gekocht is bij een erkende distributeur of erkende wederverkoper, (2) niet is gebruikt in overeenstemming met de specificaties en instructies van SanDisk, (3) niet is gebruikt voor de bedoelde functie of (4) is gestolen van SanDisk of dat het genoemde defect a) niet aanwezig is, b) niet op redelijke wijze kan worden verholpen door schade die zich heeft voorgedaan voordat SanDisk het Product ontving of c) te wijten is aan misbruik, onjuiste installatie, wijziging (inclusief verwijdering of vernietiging van labels en het openen of verwijderen van externe behuizingen, inclusief het bevestigingsframe, tenzij het Product op de lijst voor Producten met beperkte onderhoudsmogelijkheden voor gebruikers staat en de specifieke wijziging binnen de van toepassing zijnde instructies valt, zoals beschreven op https://support-eu.sandisk.com), ongeluk of verkeerde hantering terwijl het Product in het bezit is van iemand anders dan SanDisk.
PRODUCTEN ZIJN COMPLEXE EN KWETSBARE ARTIKELEN DIE VAN TIJD TOT TIJD PROBLEMEN KUNNEN VERTONEN WEGENS (A) EXTERNE OORZAKEN, WAARONDER MAAR NIET GELIMITEERD TOT, ONJUISTE BEHANDELING, BLOOTSTELLING AAN HITTE, KOU EN VOCHTIGHEID EN STROOMUITVAL OF (B) INTERNE FOUTEN. ZULKE PROBLEMEN KUNNEN LEIDEN TOT VERLIES, BESCHADIGING, VERNIETIGING OF WIJZIGING VAN GEGEVENS. MERK OP DAT JE ZELF VERANTWOORDELIJK BENT VOOR VERLIES, BESCHADIGING, VERNIETIGING OF WIJZIGING VAN GEGEVENS DOOR WELKE OORZAAK DAN OOK EN VOOR HET MAKEN VAN RESERVEKOPIEËN EN BEVEILIGING VAN GEGEVENS TEGEN VERLIES, BESCHADIGING, VERNIETIGING OF WIJZIGING. JE GAAT ERMEE AKKOORD DAT JE ALLE GEGEVENS OP HET PRODUCT VOORTDUREND VEILIG STELT EN DAT JE EEN RESERVEKOPIE MAAKT VOORDAT JE ALGEMENE EN TECHNISCHE ONDERSTEUNING VRAAGT VAN SANDISK.
In Australië geldt dat, als het Product niet van een type is dat normaal gesproken wordt aangeschaft voor persoonlijk of huishoudelijk gebruik of consumptie en op voorwaarde dat dit eerlijk en redelijk is, SanDisk zijn aansprakelijkheid beperkt tot vervanging van het Product of het leveren van een equivalent of beter Product.
Deze garantie geldt voor herstelde of vervangen Producten voor het resterende deel van de oorspronkelijke garantieperiode, dan wel negentig (90) dagen vanaf de datum van verzending van een hersteld of vervangend Product, afhankelijk van welke periode het langste is. Deze garantie is de enige fabrieksgarantie van SanDisk en geldt uitsluitend voor Producten die als nieuw worden verkocht.
Service verkrijgen
SanDisk hecht waarde aan je klandizie en probeert je steeds de beste service te bieden. Mocht je tegen een probleem aanlopen, geef ons dan eerst de kans om dit te verhelpen voordat je het Product retourneert. De meeste technische vragen kunnen worden beantwoord via onze kennisbank of via de ondersteuning via onze e-mailservice op https://support-eu.sandisk.com. Als het antwoord niet beschikbaar is of als je dat liever doet, kun je contact opnemen met SanDisk op de van toepassing zijnde telefoonnummers die worden genoemd onder de volgende link: https://www.sandisk.com/nl-nl/support/international-phone-numbers
Als je een aanspraak wilt doen gelden, neem dan eerst contact op met de verkoper van wie je het Product oorspronkelijk hebt gekocht. Als je geen contact kunt nemen met de dealer bij wie je het Product oorspronkelijk hebt gekocht, bezoek je onze website voor productondersteuning op https://support-eu.sandisk.com voor informatie over het verkrijgen van service of een Return Material Authorization (RMA; toestemming tot retournering van materiaal). Als wordt vastgesteld dat het Product mogelijk defect is, ontvang je een RMA-nummer en instructies voor het retourneren van het Product. Retourzendingen waarvoor geen voorafgaande toestemming is verkregen (m.a.w. zonder RMA-nummer) worden op kosten van de koper geretourneerd. Retourzendingen met voorafgaande toestemming moeten op kosten van de koper en verzekerd verzonden worden in een goedgekeurde verzenddoos naar het adres dat bij je RMA-nummer vermeld staat. Als na ontvangst van een geldige aanspraak onder deze garantie SanDisk of de verkoper van wie je het Product oorspronkelijk hebt gekocht, vaststelt dat je aanspraak geldig is, dan zal SanDisk of de verkoper naar diens voorkeur het Product ofwel repareren ofwel vervangen door een equivalent of beter Product ofwel de kosten van het Product aan je terugbetalen. Jij bent verantwoordelijk voor alle uitgaven die nodig zijn voor een aanspraak op deze garantie. De voordelen die deze garantie je biedt, gelden bovenop andere rechten en vergoedingen die beschikbaar voor je zijn volgens de Australische Competition and Consumer Act of de Nieuw-Zeelandse Consumer Guarantees Act.
Je dient de originele doos en verpakkingsmaterialen te bewaren voor opslag of verzending van je SanDisk-product. Als je exact wilt weten hoe lang de garantie geldig is, controleer je de vervaldatum van de garantie (serienummer vereist) op https://support-eu.sandisk.com.
SanDisk Technologies, Inc.
951 Sandisk Drive
Milpitas, California 95035
949-672-7000
support@sandisk.com
Geen enkel Product mag rechtstreeks naar SanDisk worden teruggestuurd zonder dat eerst contact met SanDisk wordt opgenomen voor een "RMA"-nummer (Return Material Authorization). Als wordt vastgesteld dat het Product mogelijk defect is, ontvang je een RMA-nummer en instructies voor het retourneren van het Product. Retourzendingen waarvoor geen voorafgaande toestemming is verkregen (m.a.w. zonder RMA-nummer) worden op kosten van de koper geretourneerd. Geautoriseerde retourzendingen moeten vooruitbetaald en verzekerd naar het adres op de RMA worden verzonden in een goedgekeurde verzendcontainer Bewaar je oorspronkelijke doos en verpakkingsmaterialen voor opslag of verzending van je Product. Als SanDisk bij inspectie van de teruggestuurde Product fraude vermoedt of vaststelt dat het product een vervalsing is, kan SanDisk, naar eigen goeddunken, het Product in beslag nemen of andere acties ondernemen die het bedrijf nodig acht. Klik hier om een RMA aan te vragen.
Landen onder embargo die niet in aanmerking komen voor RMA-services
De huidige voorschriften van de Amerikaanse overheid verbieden dat wij zaken doen met klanten in de volgende landen en regio’s
| Noord-Korea | Iran |
| Krim (regio) | Soedan |
| Cuba | Syrië |
Als jouw land niet op de lijst staat van landen waarvoor een embargo geldt en je geen RMA kunt maken, neem je contact op met een distributeur van Western Digital in dat land voor productvervanging. Voor een complete lijst van geautoriseerde distributeurs wereldwijd, raadpleeg je onze lijst met geautoriseerde distributeurs.
De beperkte garantie van SanDisk bepaalt dat, onderhevig aan de volgende beperkingen, elk Product vrij is van gebreken in materiaal en vakmanschap en voldoet aan de specificatie van SanDisk voor dat specifieke Product.
Beperking van rechtsmiddelen
JE EXCLUSIEVE RECHTSMIDDEL VOOR ENIG PRODUCT MET GEBREKEN BEPERKT ZICH TOT DE REPARATIE OF VERVANGING VAN HET DEFECTE PRODUCT.
SanDisk kan zelf, en geheel naar eigen goeddunken, kiezen welk rechtsmiddel of welke combinatie van rechtsmiddelen worden verstrekt. SanDisk krijgt een redelijke hoeveelheid tijd na de bepaling dat sprake is van een defect Product voor het repareren of vervangen van een defect Product. Het vervangingsproduct van SanDisk onder de beperkte garantie van het bedrijf wordt gemaakt van nieuwe en gebruikte onderdelen waarop onderhoud kan worden uitgevoerd. De garantie van SanDisk geldt voor herstelde of vervangen Producten voor het resterende deel van de oorspronkelijke garantieperiode, dan wel negentig dagen vanaf de datum van verzending van een hersteld of vervangend Product, afhankelijk van welke periode het langste is.
Beperking van schadeloosstelling
DE VOLLEDIGE AANSPRAKELIJKHEID VAN SANDISK VOOR ENIGE DEFECT PRODUCT ZAL IN GEEN GEVAL HOGER ZIJN DAN DE AANKOOPPRIJS VOOR HET DEFECTE PRODUCT. DEZE BEPERKING GELDT ZELFS INDIEN SANDISK EEN DEFECT PRODUCT NIET KAN OF WIL REPAREREN OF VERVANGEN EN JE EXCLUSIEVE RECHTSMIDDEL NIET AAN ZIJN EERSTE DOEL VOLDOET.
Geen gevolg- of andere schade
NIETTEGENSTAANDE ENIGE ANDERE BEPALING IN DIT BELEID OF ANDERSZINS, IS SANDISK NIET AANSPRAKELIJK MET BETREKKING TOT DE PRODUCTEN ONDER ENIG CONTRACT, NALATIGHEID, STRIKTE AANSPRAKELIJKHEID OF ANDERE WETTELIJKE OF BILLIJKE THEORIE (I) VOOR ENIG BEDRAG BOVEN DE AANKOOPPRIJS VOOR HET DEFECTE PRODUCT OF (II) VOOR ENIGE ALGEMENE, GEVOLG-, INCIDENTELE, SPECIALE OF OVERIGE SCHADE OF HOGE SCHADEVERGOEDINGEN. DEZE OMVATTEN HET VERLIES VAN OPGENOMEN GEGEVENS, ONDERBREKING VAN HET GEBRUIK, DE KOSTEN VAN HET HERSTEL VAN VELOREN GEGEVENS, VERLOREN WINSTEN EN DE KOSTEN VAN DE INSTALLATIE OF VERWIJDERING VAN ENIGE PRODUCTEN, DE INSTALLATIE VAN VERVANGINGSPRODUCTEN EN ENIGE INSPECTIE-, TEST- OF HERONTWERPACTIVITEITEN DIE WORDEN VEROORZAAKT DOOR ENIG DEFECT OF DOOR DE REPARATIE OF VERVANGING VAN PRODUCTEN DIE VOORTKOMT UIT EEN DEFECT AAN ENIG PRODUCT. DEZE SECTIE BEPERKT NIET DE AANSPRAKELIJKHEID VANWEGE LICHAMELIJK LETSEL VAN EEN PERSOON.
IN DE VERENIGDE STATEN STAAN SOMMIGE STATEN UITSLUITING OF BEPERKING VAN INCIDENTELE OF GEVOLGSCHADE NIET TOE, ZODAT HET MOGELIJK IS DAT DE BOVENSTAANDE BEPERKINGEN NIET OP JOU VAN TOEPASSING ZIJN. DEZE GARANTIE BIEDT JE SPECIFIEKE WETTELIJKE RECHTEN, EN HET IS MOGELIJK DAT JE NOG ANDERE RECHTEN HEBT, DIE VAN STAAT TOT STAAT KUNNEN VERSCHILLEN.
Jouw gebruik van het Product
SanDisk is niet aansprakelijk voor enig geretourneerd Product indien SanDisk vaststelt dat:
- Het Product is gestolen van SanDisk.
- Het vermeende defect:
- niet aanwezig is,
- niet redelijkerwijs kan worden gerepareerd vanwege schade die optreedt als het Product in bezit is van iemand anders dan SanDisk of
- te wijten is aan verkeerd gebruik, onjuiste installatie, wijziging (met inbegrip van het verwijderen of onleesbaar maken van labels en het openen of verwijderen van externe afdekkingen (tenzij autorisatie hiertoe is ontvangen van Western Digital of een geautoriseerd servicecentrum)), ongelukken of verkeerde hantering wanneer in bezit van iemand anders dan SanDisk.
- Het Product is niet als nieuw aan jou verkocht.
- Het Product is niet gebruikt volgens de specificaties en instructies van Western Digital.
- Het Product is niet gebruikt voor de beoogde functie (bijvoorbeeld desktopschijven die in een ondernemingsomgeving worden gebruikt).
Aanvullende beperkingen op de garantie
De garantie van Western Digital geldt niet voor Producten die onjuist verpakt, gewijzigd of fysiek beschadigd binnenkomen. Producten worden bij ontvangst geïnspecteerd. Hier volgen enkele voorbeelden van Producten die Western Digital niet accepteert voor garantieaanspraken
Verpakking
Wijzigingen
- Vervalste label(s)
- Door klant toegevoegd brugdraden
- Onjuiste combinatie van PCBA en HDA
- Labels zijn omgewisseld:
- Echte label van Western Digital op vervalste schijf van Western Digital
- Echte label van Western Digital op schijf van Western Digital met andere capaciteit
- Labels vertonen tekenen van geknoei
- Op label ontbreekt standaard opdrukken zoals UL of capaciteit
- Ontbrekende streepjescode of label van bovenafscherming
- Geen tapeafdichting – (niet-geautoriseerde sticker voor dataherstel)
- Serienummer op bovenafscherming komt niet overeen met streepjescode aan uiteinde
- Labels van Western Digital of ventilatiefilteropeningen bedekt met door klant aangebrachte stickers
Schade
- Gebroken pinnen op aansluiting
- Aansluiting(en) beschadigd, gebarsten, ontbreken of defect
- Gebarsten componenten op de printplaat
- Gedeukte basisplaat
- Gescheurde of doorgeprikte tapeafdichting
- Gedeukte bovenafscherming
- Diepe kras
- Losse, beschadigde of ontbrekende schroeven
- Verplaatste of doorboorde opening voor servoklok (SCSI)
- Ontbrekende opening voor servoklok (SCSI)
- Ontbrekende PCBA (printplaat)
- Afgedekte ventilatiefilteropeningen
- Doorboord bij de toegangspoort van de servoschrijver
- Doorboord inspectiezegel
- Kras die koperspoor blootlegt
- Gestripte schroefdraad van montageopeningen
Als een alfabetisch teken wordt weergegeven na de code voor de productdatum (bijvoorbeeld 05 Apr 99 X), is het Product opnieuw gecertificeerd en zijn mogelijk de garantievoorwaarden van SanDisk niet van toepassing omdat deze alleen gelden voor Producten die als nieuw worden verkocht.
Garantiebeleid
Verkoopsets die worden samengesteld en van merkaanduidingen voorzien door Western Digital, samen met interne schijven die worden verkocht als "Componentschijven" (interne harde schijven die SanDisk heeft verkocht en die specifiek niet werden opgenomen als onderdeel van een door Western Digital samengestelde en van merkaanduidingen voorziene verkoopset), worden geleverd met een beperkte garantie. Afhankelijk van het type verkooptransactie kan de productgarantie afwijken van de algemene garantiegegevens die hierin worden vermeld.
Voor een volledige lijst met beperkte garantieperioden van Western Digital or WD brand Flash Product breng je een bezoek aan https://support-eu.sandisk.com/app/Warranty_Policy
Opmerking:
De termijn van je beperkte garantie gaat in op de aankoopdatum op je aankoopbon van een geautoriseerde distributeur of geautoriseerde wederverkoper en geldt alleen voor de periode die staat vermeld in de productdocumentatie.
Bewijs van aankoop is vereist om in aanmerking te komen voor deze garantie en om de startdatum van deze garantie te bepalen. Als je de garantie van je product wilt verifiëren en je aankoopdatum wilt bijwerken (indien vereist), gebruik je onze online service voor controle van de garantiestatus. In de Verenigde Staten staan sommige staten geen beperkingen toe van de duur van impliciete garanties, dus geldt de bovenstaande beperking mogelijk niet voor jou.
Raadpleeg de producthandleiding voor een verklaring van je beperkte garantie. Een producthandleiding is verkrijgbaar bij je geautoriseerde distributeur of wederverkoper of op de website van SanDisk.
ER ZIJN GEEN GARANTIES DIE VERDER GAAN DAN DE BEPERKTE GARANTIE VAN SANDISK. SANDISK WIJST ALLE OVERIGE GARANTIES, UITDRUKKELIJK OF IMPLICIET, MET BETREKKING TOT DE PRODUCTEN AF, MET INBEGRIP VAN ENIGE IMPLICIET GARANTIES VAN VERKOOPBAARHEID, GESCHIKTHEID VOOR EEN BEPAALD DOEL OF NIET-INBREUK. IN DE VERENIGDE STATEN STAAN SOMMIGE STATEN DE UITSLUITING VAN IMPLICIETE GARANTIES NIET TOE, DUS IS DE BOVENSTAANDE UITSLUITING MOGELIJK NIET OP JOU VAN TOEPASSING.
Opnieuw gecertificeerde producten
Door SanDisk opnieuw gecertificeerde producten kunnen bestaan uit door de klant geretourneerde apparaten en zijn mogelijk gerepareerd. Alle producten worden getest om te bepalen of deze voldoen aan de strenge kwaliteitsnormen van SanDisk voordat zij als opnieuw gecertificeerd worden verkocht. Houd er rekening mee dat sommige opnieuw gecertificeerde artikelen markeringen, krassen of andere geringe tekenen van slijtage kunnen vertonen.
Aankopen van opnieuw gecertificeerde producten op de website van SanDisk Store:
- hiervoor geldt een beperkte garantie van de fabrikant van 12 maanden.
SanDisk (“G-Technology”) Limited Warranty for G-Technology® Flash Products
(see separate Western Digital Limited Warranty for G-Technology® HDD Products)
La presente Garantía limitada se aplica a los nuevos productos de almacenamiento de G-Technology® flash adquiridos a través de un distribuidor autorizado de G-Technology por el comprador original para su uso habitual y no para su reventa. G-Technology garantiza que el producto incluido está libre de defectos materiales o de fabricación, a excepción de los indicados más adelante.
La presente garantía limitada tiene una duración de 1, 2, 3 o 5 años (según corresponda), o durante un periodo de tiempo determinado desde la fecha de la compra, en función de cuándo y dónde se realizara la compra original. Para determinar específicamente la duración de la garantía de su producto G-Technology, visite https://shop.sandisk.com/cs-cz/support. Puede que necesite un comprobante de compra para demostrar su validez. Si no dispone de un comprobante de compra válido, la vigencia de la garantía limitada se calculará tomando como referencia la fecha de venta de G-Technology al distribuidor autorizado.
La presente garantía limitada no cubre los daños resultantes del uso comercial, uso inadecuado, accidentes, modificaciones o alteraciones del hardware o el software, manipulación, uso en entornos operativos o físicos no apropiados que sobrepasen las especificaciones del producto, mantenimiento incorrecto o fallos ocasionados por un producto del que G-Technology no se hace responsable. No se garantiza un funcionamiento ininterrumpido o libre de errores. No se proporciona ningún tipo de garantía con respecto a las pérdidas de datos. Deberá realizar regularmente copias de seguridad de los datos almacenados en el producto que deberá guardar en un producto de almacenamiento independiente. No se proporciona ningún tipo de garantía con respecto a productos cuyas etiquetas de identificación hayan sido alteradas o retiradas. G-TECHNOLOGY NO PROPORCIONA NINGÚN TIPO DE GARANTÍAS, INCLUIDAS, ENTRE OTRAS, LAS GARANTÍAS IMPLÍCITAS DE COMERCIABILIDAD E IDONEIDAD PARA UN FIN ESPECÍFICO. PUEDE QUE EN ALGUNAS JURISDICCIONES NO SE ADMITA LA LIMITACIÓN DE LAS GARANTÍAS IMPLÍCITAS, POR ESTE MOTIVO, PUEDE QUE DICHA LIMITACIÓN NO SEA APLICABLE EN SU CASO. G-Technology no se ha responsable de la devolución de productos no cubiertos por la garantía.
Si tiene problemas con un producto, antes de solicitar el servicio de garantía limitada, siga las instrucciones de solución de problemas proporcionadas por G-Technology o su distribuidor. Para obtener servicios de garantía limitada, primero debe obtener una autorización de devolución de materiales y la dirección de envío poniéndose en contacto con el centro de atención al cliente de G-Technology en https://shop.sandisk.com/cs-cz/support. Deberá devolver la SpinCo cubierta por la garantía a nuestro centro de logística utilizando un embalaje aprobado para tal efecto. Para obtener más información sobre las instrucciones de embalaje, visite: https://shop.sandisk.com/cs-cz/support. Deberá hacerse cargo de cualquier gasto, impuesto o seguro asociado con el transporte al enviar la unidad a nuestro centro de logística. Asimismo, deberá eliminar toda la información personal del producto antes de su envío.
G-Technology sustituirá la unidad con un producto funcionalmente equivalente, pagando el transporte por anticipado. G-Technology podría sustituir su producto con uno usado, reparado y probado para cumplir las especificaciones de G-Technology. Tendrá el derecho de propiedad del producto de sustitución en el momento de la entrega ante el servicio de transporte en el punto de envío de G-Technology. Si se aplica, usted será responsable de la importación del producto de sustitución. G-Technology no devolverá la unidad original, por lo que usted será el responsable de transferir los datos a otro soporte antes de la devolución. Esta garantía no cubre la recuperación de datos y no forma parte del proceso de devolución. G-Technology extiende al producto de sustitución el resto del período de garantía del producto original o una garantía de 90 días, lo que suceda más tarde.
G-TECHNOLOGY Y SUS AFILIADOS, PROVEEDORES, DISTRIBUIDORES Y REVENDEDORES NO SE HACEN RESPONSABLES DE LO SIGUIENTE: 1) RECLAMACIONES QUE TERCEROS INTERPONGAN CONTRA USTED POR DAÑOS (DISTINTOS DE DAÑOS CORPORALES, INCLUIDA LA MUERTE, Y DAÑOS TANGIBLES A PROPIEDADES PERSONALES); 2) PÉRDIDAS DE O QUE PUEDAN SUFRIR SUS DATOS O BIEN, 3) DAÑOS ESPECIALES, INCIDENTALES O INDIRECTOS O DAÑOS ECONÓMICOS RESULTANTES (INCLUIDAS LAS PÉRDIDAS DE BENEFICIOS O AHORROS), INCLUSO SI SE INFORMÓ DE DICHA POSIBILIDAD. PUEDE QUE EN ALGUNAS JURISDICCIONES NO SE PERMITA LAS LIMITACIONES DE RESPONSABILIDAD, DAÑOS INCIDENTALES O DAÑOS RESULTANTES, POR LO QUE ES POSIBLE QUE DICHAS LIMITACIONES NO SEAN APLICABLES EN SU CASO.
LA PRESENTE GARANTÍA LIMITADA LE OTORGA DERECHOS LEGALES ESPECÍFICOS Y PUEDE QUE DISPONGA DE OTROS DERECHOS QUE PUEDEN VARIAR DE UNA JURISDICCIÓN A OTRA.
SanDisk Limited Warranty for Ultrastar and SanDisk DC SSD Products
(see separate Western Digital Limited Warranty for Ultrastar HDD Products)
SanDisk warrants that the SSD Product (“Product”), when properly used and installed in conformance with SanDisk’s specifications for such Product, will be free from defects in materials and workmanship and will substantially conform to SanDisk specifications for such Product during the Warranty Period.
What does this limited warranty cover?
This Limited Warranty applies to new Ultrastar and SanDisk DC SSDs (“Product”) purchased from an authorized dealer by the original purchaser for normal use and not for resale.
How long does limited warranty coverage last?
SanDisk warranties for SSD Products last for different periods of time and are limited by the useful life of the flash media used for the Product. To determine the warranty time period for your specific Product, please visit www.sandisk.com. The warranty for the product will expire on the earlier of (i) the date when the flash media has reached one-percent (1%) of its remaining life or (ii) the expiration of the time period associated with the Product. You may determine the remaining useful life of the flash media by using the “SMART” feature (E9) (“Lifetime Remaining Percentage”) of the Drive Manager software. Drive Manager software is available as a free download from SanDisk. A valid proof of purchase may be required to prove eligibility. If you do not have a valid proof of
purchase, the limited warranty period will be measured from the date of sale from SanDisk to the authorized distributor
My Product has failed, now what?
If you are having trouble with a Product, before seeking limited warranty service, first follow the troubleshooting procedures that SanDisk or your reseller/distributor provides. To obtain limited warranty service, you must first obtain a Return Materials Authorization and ship-to address by contacting the appropriate SanDisk Call Center listed at https://shop.sandisk.com/cs-cz/support. You must return the covered Product using approved packaging to our logistics center. Packaging guidelines can be found at: https://shop.sandisk.com/cs-cz/support/store/packaging-instructions. You must pay any associated transportation charges, duties and insurance in shipping the drive to our logistics center. You should remove all personal information from the Product prior to its return.
What will SanDisk do?
SanDisk will replace the Product with a functionally equivalent replacement Product, transportation prepaid. SanDisk may replace your Product with a product that was previouslyused, repaired and tested to meet SanDisk specifications. You receive title to the replaced Product at delivery to the carrier at the SanDisk shipping point and SanDisk retains titleto the returned Product. You are responsible for importation of the replaced Product, if applicable. SanDisk will not return the original drive to end users; therefore, the end user is responsible for moving data to another media before returning. Data Recovery is not covered under this warranty and is not part of the warranty returns process. SanDisk warrants that the replaced Products are covered for the remainder of the original Product warranty or 90 days, whichever is greater.
What does this limited warranty not cover?
The limited warranty does not cover damage resulting from misuse, accident, negligence, modification or alteration to hardware or software, tampering, unsuitable physical or operating environment beyond Product specifications, improper maintenance, or failure caused by a product for which SanDisk is not responsible. There is no warranty of uninterrupted or error-free operation or defects in design. There is no warranty for loss or damage of data—you must regularly back up the data stored on your Product to a separate storage product. There is no warranty for Product with removed or altered identification labels. There is no warranty for any software related to or associated with the Product, including without limitation, software drivers, tools, or applications and all software is provided AS IS. SANDISK DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. SANDISK IS NOT RESPONSIBLE FOR RETURNING TO YOU PRODUCT WHICH IS NOT COVERED BY THIS LIMITED WARRANTY.
How is our liability limited?
SANDISK AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS, AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY; 2) LOSS OF, OR DAMAGE TO, YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. SANDISK RESERVES THE RIGHT TO MODIFY THESE WARRANTY TERMS AT ANY TIME.
How do local laws apply?
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
Garantiebestimmungen für kommerzielle Produkte
Limited Warranty for Western Digital® and SanDisk® Commercial Hardware Flash-based Drive Products
LESEN SIE SICH DIE FOLGENDEN GESCHÄFTSBEDINGUNGEN VOR DEM KAUF, ÖFFNEN ODER EINER ANDERWEITIGEN NUTZUNG DER VON SANDISK TECHNOLOGIES, INC. (NACHFOLGEND „HERSTELLER“) HERGESTELLTEN PRODUKTE SORGFÄLTIG DURCH. DURCH IHRE NUTZUNG DES PRODUKTS STIMMEN SIE DEN BEDINGUNGEN DIESER GARANTIEERKLÄRUNG (NACHFOLGEND „EINVERSTÄNDNIS“) ZU. WENN SIE DEN BEDINGUNGEN DIESER VEREINBARUNG NICHT ZUSTIMMEN, DÜRFEN SIE DAS PRODUKT NICHT VERWENDEN.
A. Informationen zur Garantie
1. This warranty ("Warranty") is provided by SanDisk Technologies, Inc. and its applicable subsidiaries (collectively, "Manufacturer"), is non-transferable, and applies only to the Commercial Hardware Drive Products identified in the Table in Section F below (each, a "Product"). The Warranty is provided solely to the original end user purchaser of this Product (“Customer”).
2. This Warranty does not cover purchases of the Products from a Reseller by a party who is not intending to be the end user of the product. The warranty and support for that product must be initiated by the distributing or reselling party from which the purchase was made ("Reseller") on that party’s behalf.
3. Diese Garantie deckt keine Fälschungen, Imitationen oder Graumarktprodukte ab. Der Hersteller bietet keinen Support für Produkte an, die (i) er nicht in das Vertriebsland geliefert hat (oder für die er die Lieferung nicht genehmigt hat) und/oder (ii) die nicht über autorisierte Kanäle vertrieben werden.
4. Sämtliche Produkte sind ausschließlich zum kommerziellen Gebrauch bestimmt und nicht für den Gebrauch durch Verbraucher oder Haushalte. Diese Garantie deckt keine persönliche, nicht kommerzielle Nutzung des Produkts ab. Wenn Sie dieses Produkt von einem autorisierten Einzelhändler zur persönlichen, nicht kommerziellen Nutzung gekauft haben, informieren Sie sich bitte über die geltenden Bedingungen der Einzelhandelsgarantie für das Produkt unter https://www.sandisk.com/warranty.
5. Wenn das Kundenprodukt separate Standalone-Softwareprogramme des Herstellers enthält (z. B. SSD Dashboard), unterliegt die Nutzung dieser Programme dem Endbenutzer-Lizenzvertrag zu diesem Programm und nicht dieser Vereinbarung.
B. Informationen zum technischen Support während des Garantiezeitraums
1. Any technical support issues or warranty claims for the Products should be processed through the party from whom Customer purchased the Product.
2. Wenn das fragliche Produkt bereits in einem externen Gerät oder Computersystem eingebettet oder vorinstalliert ist, sollte sich der Kunde für den primären technischen Support und für Garantieansprüche an den eingetragenen Hersteller des Drittanbieterproduktes wenden.
3. If Customer purchased this product directly from Manufacturer, then Customer may seek technical support by contacting Customer Service within the Warranty Period by email at support@SanDisk.com or at the telephone number for Customer’s region found at https://www.sandisk.com/support/international-phone-numbers. Such technical support shall only address errors which are solely attributable to the manufacture of the Product.
C. Garantiebedingungen
1. Manufacturer warrants to Customer that this Product, excluding content and/or software (if applicable) supplied with or within the Product, will, during the applicable Warranty Period (as defined below) specified below under normal use conditions, (a) be free from material defects in material or workmanship and, (b) will materially conform to Manufacturer's published product Specifications (as defined below). A Product will be considered to have a material defect or to be materially defective only if such Product does not meet the stated design lifetime (up to the applicable Warranty Period) and is returned to the appropriate location within the Warranty Period and subject to applicable performance threshold information contained in the Product's datasheet (as produced or provided by Manufacturer).
“Specifications” shall mean operational elements, features, reliability characteristics and functional design specifications for a Product stated in the Product specifications (i.e., documents labeled as “specification” or “data sheet” and such Product’s qualification report).
2. Diese Garantie gilt nicht für Schäden an diesem Produkt, die aus Unfällen, unsachgemäßem Gebrauch, missbräuchlicher Nutzung, natürlichen oder persönlichen Katastrophen, unsachgemäßer Installation, dem Vorhandensein eines Drittanbieterprodukts innerhalb eines Computersystems oder jeder ungenehmigter Demontage, Reparatur oder Modifikation entstehen. Ein Produkt kann unter Bedingungen betrieben werden, die zu einem Verschleiß der Datenträger (und zu einem Erlöschen der Garantie) führt, bevor der angegebene Zeitraum im Garantiezeitraum, gemäß der Angabe der entsprechenden Dauerhaltbarkeit, abläuft.
3. Bei Widersprüchen zwischen den Bedingungen dieser Vereinbarung und vorhandenen, gültigen Garantiebedingungen zwischen Kunden und Hersteller haben die Bedingungen zwischen Kunden und Hersteller Vorrang vor dieser Vereinbarung. Diese Vereinbarung hat jedoch Vorrang vor den vorgedruckten Bedingungen auf allen Kundenformularen, einschließlich Kaufaufträgen, die vom Kunden ausgestellt wurden.
D. Garantieansprüche
1. To make a warranty claim, Customer may either (a) contact the Reseller within the Warranty Period and provide proof of purchase and the returning party's original purchase status (showing date, place of purchase and name of the Reseller as applicable) and product name, type and number or (b) receive a RMA number from Manufacturer and follow Manufacturer’s warranty return procedures. Only the Customer is entitled to exercise the Warranty, and such Customer must return the Product following the guidelines listed by Reseller and/or Manufacturer, including a detailed statement of the problem sufficient to readily reproduce the problem. Manufacturer reserves the right, at its discretion, to direct the Customer to return products through the Reseller.
2. Es kann vorkommen, dass Produkte in ein anderes Land als das, in dem der Kunde ansässig ist und/oder das Produkt gekauft hat, zurückgesendet werden müssen.
3. If Customer purchased the Product directly from Manufacturer and believes that it fails to comply with the warranty, then Customer will abide by Manufacturer’s then-current Return Material Authorization (“RMA”) process and Customer shall request an RMA number from Customer Service upon presenting a summary of the defect. Manufacturer will then issue an RMA number to Customer, together with instructions on shipping to Manufacturer the Product believed by Customer to be defective. Customer will return any such Product believed to be defective in an appropriate container, which will conspicuously bear the RMA number Customer obtains from Manufacturer prior to return. Products returned to Manufacturer under this section, and any repaired or replaced Products under this Exhibit, will be delivered to and from Manufacturer at Manufacturer’s expense and risk. Manufacturer (or a contractor of Manufacturer) shall assess the Product and, upon finding a defect, process the return at Manufacturer’s sole expense. If Manufacturer determines that a defect does not exist in such Product, Customer will reimburse Manufacturer for all expenses associated with the return of such Product. Products improperly labelled, packaged or shipped may result in a voiding of the warranty for that Product. Manufacturer is not responsible for damage incurred during shipping to our RMA receiving locations.
4. Der Hersteller kann sich entscheiden, fehlerhafte Produkte zu reparieren oder zu ersetzen. Ein derartiger Ersatz erfolgt mit einem neuen oder überholten Produkt von gleicher oder besserer Funktionalität als das zurückgesendete Produkt. Wenn der Hersteller das fehlerhafte Produkt nicht reparieren oder ersetzen kann oder wenn derartige Optionen wirtschaftlich nicht angemessen sind, stellt der Hersteller dem Kunden eine Gutschrift für das fehlerhafte Produkt aus. Der Wert der Gutschrift entspricht nach Einschätzung des Herstellers entweder (a) dem Ersatzwert des fehlerhaften Produkts oder (b) dem Kaufwert des fehlerhaften Produkts, anteilig für die Dauer des Garantiezeitraums berechnet, in der der Kunde das Produkt nicht nutzen konnte. Nicht mehr zu gebrauchende oder Auslaufprodukte können durch das selbe Produkt oder, wenn ein Ersatz nicht verfügbar ist, durch ein Produkt mit ähnlichen Funktionen und Kapazitäten ersetzt werden. Der Hersteller kann als Bedingung für das einzige dem Kunden zur Verfügung stehende Rechtsmittel festlegen, dass das Produkt an ihn zurückgesendet wird.
5. Der Hersteller ist nicht für Verluste oder Schäden an Daten im Rahmen des RMA-Verfahrens verantwortlich. Dem Kunden ist bewusst, dass der Hersteller während des RMA-Verfahrens unbeabsichtigt Zugriff auf die Daten im zurückgesendeten Produkt erlangen kann. Um vertrauliche Daten vor ungewollter Preisgabe zu schützen, empfiehlt der Hersteller, so viele vertrauliche Daten wie technisch möglich vom Produkt zu löschen, bevor dieses zur RMA-Bearbeitung zurückgesendet wird. Wenn nicht alle Daten entfernt werden oder werden können, hält der Kunde den Hersteller und den Vertriebspartner für jede mögliche Haftung, die sich aus dem möglichen Vorhandensein von vertraulichen und/oder personenbezogenen Daten im zurückgesendeten Produkt ergeben können, schad- und klaglos, unabhängig davon, ob diese Daten den Kunden oder eine andere externe Partei betreffen.
6. Manufacturer shall not be liable for (a) any incidental, indirect, special, exemplary, punitive or consequential damages, including but not limited to loss of profits and/or loss of data, other loss, damage or expense directly or indirectly arising from any defect or inability to use the Product or poor performance, either separately or in combination with other equipment, regardless of whether Manufacturer or the Customer has been advised of the possibility of such damages, nor (b) any amounts in the aggregate in excess of the purchase price paid for the applicable Product(s). Manufacturer is not liable for and does not cover under this Warranty, any costs associated with servicing, testing and/or the installation of Western Digital® or SanDisk® products, including the Product. This Warranty sets forth the entire liability and obligations of Manufacturer with respect to defects, breach of warranty, data loss or any other failure to perform or meet the Specifications associated with any Products.
7. Manufacturer products, including the Product, must not be used in applications where a failure or malfunction of the Product may threaten life or result in an injury, loss of property or damage to the environment, including without limitation, as critical components in aviation, automotive, nuclear, medical or life support systems (or any other form of ultra-hazardous applications) ("Critical Applications"), and under no circumstances shall Manufacturer have any Warranty or other obligations arising from any such Product uses. Without derogating from the above, unless specifically designated as such by Manufacturer in the Product Specifications, the Products are not designed or intended for use in automotive systems or applications. NOTWITHSTANDING ANYTHING TO THE CONTRARY, AS PRODUCTS HAVE VARIED FAILURE RATES AND A LIMITED USEFUL LIFE PERIOD WITH ENDURANCE LIMITS, THE RESPONSIBILITY FOR THE DESIGN, MANUFACTURING AND ADEQUATE TESTING OF CUSTOMER'S APPLICATIONS, SYSTEMS AND DEVICES USING PRODUCTS HEREIN LIES SOLELY WITH CUSTOMER. CUSTOMER IS RESPONSIBLE FOR PUTTING IN PLACE SAFETY MEASURES AND APPROPRIATE REDUNDANCIES, FAULT TOLERANT AND BACK-UP FEATURES SUFFICIENT TO PROTECT END USERS FROM ANY RISK OF DAMAGE, INJURY OR DEATH RESULTING FROM ANY FAILURE OR ANY OTHER ISSUE IN THE UTILIZATION OF THE PRODUCTS IN OR BY CUSTOMER'S APPLICATIONS, SYSTEMS OR DEVICES WHEN DEALING WITH CRITICAL APPLICATIONS AND SHALL OTHERWISE PROVIDE END USERS WITH ALERTS, USE AND MAINTENANCE INSTRUCTIONS TO AVOID SUCH RISKS.
E. HAFTUNGSAUSSCHLUSS
DIE HIER AUFGEFÜHRTE GARANTIE IST DIE EINZIGE GARANTIE, DIE DEM KUNDEN IN ZUSAMMENHANG MIT PRODUKTEN ZUR VERFÜGUNG STEHT, UND GILT ANSTELLE ALLER ANDEREN AUSDRÜCKLICHEN, STILLSCHWEIGENDEN ODER GESETZLICHEN GARANTIEN, DARUNTER GARANTIEN HINSICHTLICH DER EIGNUNG FÜR EINEN BESTIMMTEN ZWECK, MARKTGÄNGIGKEIT ODER RECHTSMÄNGELFREIHEIT, DIE HIERMIT ALLE ABGELEHNT WERDEN. GARANTIERECHTE WERDEN AUSSCHLIESSLICH DEM KUNDEN DES PRODUKTS GEWÄHRT, KEINER ANDEREN PARTEI. DIE GESETZE BESTIMMTER RECHTSPRECHUNGEN SEHEN EVENTUELL WEITERE RECHTE VOR, DIE VON DIESER GARANTIE NICHT BEEINTRÄCHTIGT WERDEN.
F. Garantiezeitraum
1. Die oben aufgeführte Garantiedauer (nachfolgend „Garantiezeitraum“) wird in Kalenderjahren gemessen und beginnt mit dem Versanddatum des Produkts durch den Hersteller.
Je nachdem, welches Ereignis früher eintritt, läuft bei der folgenden Produktgruppe der Garantiezeitraum entweder am Ende des (a) genannten Zeitraums für das unten aufgeführte Produkt oder (b) des Zeitpunkts ab, zu dem die Produktnutzung durch den Kunden die genannte Dauerhaltbarkeitsgrenze überschreitet, was (i) der Zeitpunkt, zu dem die Gesamtdaten des Produkts (wie im S.M.A.R.T-Attribut (E6h/230) „Media Wear Out Indicator“) 100 % des Dauerhaltbarkeitswertes des Produktes erreichen, ist oder (ii) den gesamten geschriebenen Terabytes (Terabytes Written, TBW) des Produkts, wie in der nachfolgenden Tabelle oder in den Spezifikationen für das Produkt aufgeführt, entspricht. Im Falle eines Widerspruchs zwischen der nachfolgenden Tabelle und den technischen Daten haben die technischen Daten Vorrang.
| English | Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|---|
| German | Produktfamilie | SKU-Nr. | Garantiezeit | Belastbarkeit |
| French | Gamme de produits | UGS | Durée de garantie | Résistance |
| Chinese Traditional |
产品系列 | SKU | 质保期 | 耐久性 |
| Chines Simplified |
產品系列 | SKU | 保固長度 | 耐久度 |
| Korean | 제품군 | SKU | 보증 기간 | 내구성 |
| Japanese |
製品ファミリー | SKU番号 | 保証の長さ | 耐久性 |
| Product Family: Western Digital-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| WD Blue SN580 NVMe™ SSD | WDS100T3B1E-00CHF0 | Five (5) years | 600 TBW |
| Western Digital CL SN520 NVMe™ SSDs | SDAPMUW-128G-1022 SDAPMUW-256G-1022 SDAPMUW-512G-1022 SDAPNUW-128G-1022 SDAPNUW-256G-1022 SDAPNUW-512G-1022 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital CL SN720 NVMe™ SSDs | SDAQNTW-256G-1022 SDAQNTW-512G-1022 SDAQNTW-1T00-1022 SDAQNTX-2T00-1022 |
Five (5) years | 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital PC SN520 NVMe™ SSD | SDAPTUW-128G SDAPTUW-256 SDAPTUW-512G SDAPMUW-128G SDAPMUW-256 SDAPMUW-512G SDAPNUW-128G SDAPNUW-256 SDAPNUW-512G |
Five (5) years | 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW |
| Western Digital PC SN720 NVMe™ SSD | SDAPNTW-256G SDAPNTW-512G SDAPNTW-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN730 NVMe™ SSD | SDBPNTY-256G SDBPNTY-512G SDBPNTY-1T00 SDBQNTY-256G SDBQNTY-512G SDBQNTY-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN735 NVMe™ | SDBPNHH-256G SDBPNHH-512G SDBPNHH-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN740 NVMe™ | SDDPTQD-256G SDDPTQD-512G SDDPTQD-1T00 SDDPTQE-2T00 SDDPNQD-256G SDDPNQD-512G SDDPNQD-1T00 SDDPNQE-2T00 SDDQTQD-256G SDDQTQD-512G SDDQTQD-1T00 SDDQTQE-2T00 SDDQNQD-256G SDDQNQD-512G SDDQNQD-1T00 SDDQNQE-2T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW |
| Western Digital IX SN530 NVMe™ SSD, TLC | SDBPTPZ-256G-XI SDBPTPZ-512G-XI SDBPTPZ-1T00-XI SDBPNPZ-256G-XI SDBPNPZ-512G-XI SDBPNPZ-1T00-XI SDBPNPZ-2T00-XI |
Five (5) years | 200 TBW 400 TBW 800 TBW 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital IX SN530 NVMe™ SSD, SLC | SDBPTPZ-085G-XI SDBPTPZ-170G-XI SDBPTPZ-340G-XI SDBPNPZ-085G-XI SDBPNPZ-170G-XI SDBPNPZ-340G-XI |
Five (5) years | 4000 TBW 8000 TBW 16000 TBW 4000 TBW 8000 TBW 16000 TBW |
| Western Digital PC SN530 NVMe™ SSD | SDBPTPZ-256G SDBPTPZ-512G SDBPTPZ-1T00 SDBPMPZ-256G SDBPMPZ-512G SDBPMPZ-1T00 SDBPNPZ-256G SDBPNZ-512G SDBPNZ-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SA530 SATA SSD | SDASB8Y-256G-1122 SDASB8Y-512G-1122 SDASB8Y-1T00-1122 SDASN8Y-256G-1122 SDASN8Y-512G-1122 SDASN8Y-1T00-1122 SDATB8Y-256G-1122 SDATB8Y-512G-1122 SDATB8Y-1T00-1122 SDATN8Y-256G-1122 SDATN8Y-512G-1122 SDATN8Y-1T00-1122 SDASB8Y-256G SDASB8Y-512G SDASB8Y-1T00 SDASN8Y-256G SDASN8Y-512G SDASN8Y-1T00 SDATB8Y-256G SDATB8Y-512G SDATB8Y-1T00 SDATN8Y-256G SDATN8Y-512G SDATN8Y-1T00 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital PC SN810 NVMe™ SSD |
SDCPNRY-256G SDCPNRY-512G SDCPNRY-1T00 SDCPNRZ-2T00 SDCQNRY-256G SDCQNRY-512G SDCQNRY-1T00 SDCQNRZ-2T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW |
| Product Family: SanDisk-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| U110 mSATA SSDs | SDSA6DM-016G SDSA6DM-024G SDSA6DM-032G |
One (1) year | See Specifications |
| Extreme Pro SATA SSDs | SDSSDXPS-960G-G25 SDSSDXPS-480G-G25 SDSSDXPS-240G-G25 |
Ten (10) years | 80 TBW |
| Solid State Drive SSDs | SDSSDP-128G-G25 SDSSDP-064G-G25 |
Three (3) years | See Specifications |
| U110 2.5" SSDs | SDSA6GM-032G SDSA6GM-064G-1022 SDSA6GM-064G-1122 SDSA6GM-128G-1022 SDSA6GM-128G-1122 |
Three (3) years | See Specifications |
| U110 mini mSATA SSDs | SDSA6FM-016G SDSA6FM-024G SDSA6FM-032G |
One (1) year | See Specifications |
| U110 m.2 SSDs | SDSA6MM-008G SDSA6MM-016G SDSA6MM-024G SDSA6MM-032G SDSA6PM-064G SDSA6PM-128G |
One (1) year | See Specifications |
| Ultra II SATA SSDs | SDSSDHII-960G-G25 SDSSDHII-480G-G25 SDSSDHII-240G-G25 SDSSDHII-120G-G25 |
Three (3) years | 80 TBW |
| X110 mSATA SSDs | SD6SF1M-256G-1022 SD6SF1M-256G-1022I SD6SF1M-128G-1022 SD6SF1M-128G-1022I SD6SF1M-064G-1022 SD6SF1M-064G-1022I SD6SF1M-032G-1022 SD6SF1M-032G-1022I |
Five (5) years | See Specifications |
| X110 2.5" SSDs | SD6SB1M-064-1022I SD6SB1M-064G-1022 SD6SB1M-128-1022I SD6SB1M-128G-1022 SD6SB1M-256-1022I SD6SB1M-256G-1022 SD6SB1M-064G SD6SB1M-128G SD6SB1M-256G |
Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years One (1) year One (1) year |
See Specifications |
| X210 2.5" SSDs | SD6SB2M-128G-1022I SD6SB2M-256G-1022I SD6SB2M-512G-1022 |
Five (5) years | 80 TBW |
| X210 SATA 2.5" | SD6SB2M-128G SD6SB2M-256G SD6SB2M-512G |
One (1) year | 80 TBW |
| X300s 2.5" SSDs | SD7SB3Q-064G-1022I SD7SB3Q-064G-1022 SD7SN3Q-064G-1122 SD7UB2Q-010T-1022 SD7UB2Q-010T-1122 SD7UB2Q-512G-1022 SD7UB2Q-512G-1122 SD7UB3Q-128G-1022 SD7UB3Q-128G-1122 SD7UB3Q-256G-1022 SD7UB3Q-256G-1122 SD7UN3Q-128G-1022 SD7UN3Q-256G-1022 SD7UN3Q-512G-1122 |
Five (5) years | 80 TBW |
| X300s SATA 2.5" SSDs | SD7SB2Q-010T SD7SB2Q-512G SD7SB3Q-064G SD7SB3Q-128G SD7SB3Q-256G SD7UB2Q-512G SD7UB3Q-128G SD7UB3Q-256G |
Three (3) years | 80 TBW |
| X300s M.2 SSDs | SD7SN3Q-064G SD7SN3Q-128G SD7SN3Q-256G SD7SN3Q-512G SD7UN3Q-128G SD7UN3Q-256G SD7UN3Q-512G |
Three (3) years | 80 TBW |
| X300 2.5" SSDs | SD7SB6S-128G SD7SB6S-256G SD7SB7S-010T SD7SB7S-512G SD7UB6S-128G SD7UB6S-256G SD7UB7S-512G SD7SB7S-960G SD7SB6S-128G-1122 SD7SB6S-256G-1122 SD7SB7S-010T-1122 SD7SB7S-512G-1122 SD7SF6S-128G-1122 SD7SF6S-256G-1122 |
Three (3) years | 80 TBW |
| X300 M.2 2280 SSDs | SD7SN6S-128G SD7SN6S-256G SD7SN6S-512G SD7UN6S-128G SD7UN6S-256G SD7UN6S-512G |
Three (3) years | 80 TBW |
| X300 mSATA SSDs | SD7SF6S-128G SD7SF6S-256G SD7SF6S-512G-1122 |
Three (3) years Three (3) years Five (5) years |
80 TBW 80 TBW 80 TBW |
| X400 2.5" SSDs | SD8SB8U-1T00-1122 SD8TB8U-1T00-1122 SD8SB8U-512G-1122 SD8TB8U-512G-1122 SD8SB8U-256G-1122 SD8TB8U-256G-1122 SD8SB8U-128G-1122 |
Five (5) years | 320 TBW 320 TBW 160 TBW 160 TBW 80 TBW 80 TBW 72 TBW |
| X400 M.2 2280 SSDs | SD8SN8U-1T00-1122 SD8SN8U-512G-1122 SD8SN8U-256G-1122 SD8SN8U-128G-1122 SD8TB8U-128G-1122 |
Five (5) years | 320 TBW 160 TBW 80 TBW 72 TBW 72 TBW |
| Z400s 2.5" SSDs | SD8SBAT-256G-1122 SD8SBAT-128G SD8SBAT-128G-1122 SD8SBAT-064G SD8SBAT-064G-1122 SD8SBAT-032G SD8SBAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z400s mSATA SSDs | SD8SFAT-128G SD8SFAT-128G-1122 SD8SFAT-064G SD8SFAT-064G-1122 SD8SFAT-032G SD8SFAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z400s M.2 2280 SSDs | SD8SNAT-256G SD8SNAT-256G-1122 SD8SNAT-128G SD8SNAT-128G-1122 SD8SNAT-064G SD8SNAT-064G-1122 |
Five (5) years | 72 TBW 72 TBW 72 TBW 72 TBW 40 TBW 40 TBW |
| Z400s M.2 2242 SSDs | SD8SMAT-128G SD8SMAT-128G-1122 SD8SMAT-064G SD8SMAT-064G-1122 SD8SMAT-032G SD8SMAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z410 2.5" SSDs | SD8SBBU-120G-1122 SD8SBBU-240G-1122 SD8SBBU-480G-1122 |
Three (3) years | 40 TBW 80 TBW 120 TBW |
| X600 2.5”/7mm cased Non-SED SSDs | SD9SB8W-128G SD9SB8W-256G SD9SB8W-512G SD9SB8W-1T00 SD9SB8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 M.2 2280 Non-SED SSDs | SD9SN8W-128G SD9SN8W-256G SD9SN8W-512G SD9SN8W-1T00 SD9SN8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 2.5”M/7mm cased SED SSDs | SD9TB8W-128G SD9TB8W-256G SD9TB8W-512G SD9TB8W-1T00 SD9TB8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 M.2 2280 SED SSDs | SD9TN8W-128G SD9TN8W-256G SD9TN8W-512G SD9TN8W-1T00 SD9TN8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| Any Other Non-Customized Commercially Available SanDisk® SSD | XXXXXXXXXXXXXX | One (1) year | See Specifications |
Je nachdem, welches Ereignis früher eintritt, läuft bei der folgenden Produktgruppe der Garantiezeitraum entweder am Ende des (a) genannten Zeitraums für das unten aufgeführte Produkt oder (b) des Zeitpunkts ab, zu dem die Produktnutzung durch den Kunden die genannte Dauerhaltbarkeitsgrenze überschreitet, was basierend auf der Berechnung der durchschnittlichen Drive Writes per Day (DWPD) des Kunden während der projizierten Garantiedauer für das Produkt, wie in der nachfolgend aufgeführten Tabelle angegeben, gemessen wird.
| Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|
| Optimus Extreme™ SAS SSDs | SDLKOE9W-100G-5CA1 SDLKOD9W-200G-5CA1 SDLKOC9W-400G-5CA1 SDLLOC9W-800G-5CA1 |
Five (5) years | 45 DWPD |
| Optimus Ultra™ SAS SSDs | SDLKOEGW-150G-5CA1 SDLKODGW-300G-5CA1 SDLKOCGW-600G-5CA1 SDLLOCGW-012T-5CA1 |
Five (5) years | 30 DWPD |
| Optimus Ascend™ SAS SSDs | SDLKOEDM-200G-5CA1 SDLKODDM-400G-5CA1 SDLKOCDM-800G-5CA1 SDLLOCDM-016T-5CA1 |
Five (5) years | 10 DWPD |
| Optimus Ascend™ SAS SSDs - Recertified Product | SDLKOEDM-200G-5CRC SDLKODDM-400G-5CRC SDLKOCDM-800G-5CRC SDLLOCDM-016T-5CRC SDLKOEDM-200G-5CRZ SDLKODDM-400G-5CRZ SDLKOCDM-800G-5CRZ SDLLOCDM-016T-5CRZ |
Three (3) years Three (3) years Three (3) years Three (3) years One (1) year One (1) year One (1) year One (1) year |
10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD |
| Optimus Eco™ SAS SSDs | SDLKOD6R-400G-5CA1 SDLKOC6R-800G-5CA1 SDLLOC6R-016T-5CA1 SDLLOC6R-020T-5CA1 |
Five (5) years | 3 DWPD 3 DWPD 3 DWPD 1 DWPD |
| Optimus MAX™ SAS SSD | SDLLOCDR-038T-5CA3 SDLLOCDR-038T-5CA1 |
Five (5) years | 0.5 DWPD |
| Optimus MAX™ SAS SSD - Recertified Product | SDLLOCDR-038T-5CRC SDLLOCDR-038T-5CRZ |
Three (3) years One (1) Year |
0.5 DWPD |
| Lightning Ultra™ Gen. II SAS SSDs | SDLTMDKW-200G-5CA1 SDLTMDKW-400G-5CA1 SDLTMCKW-800G-5CA1 |
Five (5) years | 25 DWPD |
| Lightning Ascend™ Gen. II SAS SSDs | SDLTODKM-200G-5CA1 SDLTODKM-400G-5CA1 SDLTODKM-800G-5CA1 SDLTOCKM-016T-5CA1 |
Five (5) years | 10 DWPD |
| Lightning Eco™ Gen. II SAS SSDs | SDLTODKR-800G-5CA1 SDLTOCKR-016T-5CA1 |
Five (5) years | 3 DWPD |
| Lightning® Write-Intensive SAS SSDs | SDLB6HS-200GC-00 SDLB6HS-400GC-00 |
Five (5) years | 25 DWPD |
| Lightning Mixed-Use SAS SSDs | SDLB6HM-200GC-00 SDLB6HM-400GC-00 SDLB6HM-800GC-00 |
Five (5) years | 10 DWPD |
| Lightning Read-Intensive SAS SSDs | SDLB6JC-400GC-00 SDLB6JC-800GC-00 SDLB6JC-016TC-00 |
Three (3) years | 1 DWPD |
| CloudSpeed Ultra™ SATA SSDs | SDLFOEAM-100G-1HA1 SDLFODAM-200G-1HA1 SDLFODAM-400G-1HA1 SDLFOCAM-800G-1HA1 |
Five (5) years | 3 DWPD |
| CloudSpeed Ascend™ SATA SSDs | SDLFOEAR-120G-1HA1 SDLFODAR-240G-1HA1 SDLFODAR-480G-1HA1 SDLFOCAR-960G-1HA1 |
Five (5) years | 1 DWPD |
| CloudSpeed Ascend™ SATA SSDs - Recertified Product | SDLFOEAR-120G-1HA1 SDLFODAR-240G-1HA1 SDLFODAR-480G-1HA1 SDLFOCAR-960G-1HA1 |
Three (3) years | 1 DWPD |
| CloudSpeed Eco™ SATA SSDs | SDLFNDAR-240G-1HA2 SDLFNDAR-480G-1HA2 SDLFNCAR-960G-1HA2 |
Three (3) years | 1 DWPD |
| CloudSpeed Eco Gen. II™ SSDs | SDLF1DAR-480GC-1Hxx SDLF1DAR-960GC-1Hxx SDLF1CRR-019TC-1Hxx |
Five (5) years | 0.6 DWPD |
| CloudSpeed Ultra Gen. II™ SSDs | SDLF1DAM-400GC-1Hxx SDLF1DAM-800GC-1Hxx SDLF1CRM-016TC-1Hxx |
Five (5) years | 1.8 DWPD |
| ULLtraDIMM™ DDR3 SSDs | SDLOODFM-200G-6KB1 SDLOOCFM-400G-6KB1 |
Five (5) years | 10 DWPD |
Je nachdem, welches Ereignis früher eintritt, läuft bei der folgenden PCLe-Produktgruppe der Garantiezeitraum entweder am Ende des (a) genannten Zeitraums für das unten aufgeführte Produkt oder (b) des Zeitpunkts ab, zu dem die Produktnutzung durch den Kunden die genannte Dauerhaltbarkeitsgrenze überschreitet, was basierend auf der Berechnung der gesamten geschriebenen Petabytes (Petabytes Written, PBW) für eine normale Nutzung des Produkts während der projizierten Garantiedauer für das Produkt, wie in der nachfolgend aufgeführten Tabelle angegeben, gemessen wird. Bei Anwendern, die Lösungen mit mehreren Produkten implementieren, geht die Lebensdauer von einer gleichmäßigen Verteilung von Schreibvorgängen in allen Produkten aus.
| Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|
| ioFX 420GB | SDFABAMOF-420G-SF1 | Five (5) years | 2 PBW |
| ioFX2 1.6TB | SDFABAMOF-1T65-SF1 | Five (5) years | 8 PBW |
| ioFX2 410 GB | SDFABAMOF-410G-SF1 | Five (5) years | 2 PBW |
| Fusion ioMemory SX300-1300 | SDFACAMOS-1T30-SF1 | Five (5) years | 4 PBW |
| Fusion ioMemory SX300-1600 | SDFACAMOS-1T60-SF1 | Five (5) years | 5.5 PBW |
| Fusion ioMemory SX300-3200 | SDFACAMOS-3T20-SF1 | Five (5) years | 11 PBW |
| Fusion ioMemory SX300-6400 | SDFACCMOS-6T40-SF1 | Five (5) years | 22 PBW |
| Fusion ioMemory SX350-1300 | SDFADAMOS-1T30-SF1 | Five (5) years | 4 PBW |
| Fusion ioMemory SX350-1600 | SDFADAMOS-1T60-SF1 | Five (5) years | 5.5 PBW |
| Fusion ioMemory SX350-3200 | SDFADAMOS-3T20-SF1 | Five (5) years | 11 PBW |
| Fusion ioMemory SX350-6400 | SDFADCMOS-6T40-SF1 | Five (5) years | 22 PBW |
| Fusion ioMemory PX600-1000 | SDFACAMOP-1T00-SF1 | Five (5) years | 12 PBW |
| Fusion ioMemory PX600-1300 | SDFACAMOP-1T30-SF1 | Five (5) years | 16 PBW |
| Fusion ioMemory PX600-2600 | SDFACAMOP-2T60-SF1 | Five (5) years | 32 PBW |
| Fusion ioMemory PX600-5200 | SDFACCMOP-5T20-SF1 | Five (5) years | 64 PBW |
| Skyhawk NVMe PCIe SSD 1.92TB | SDLC2CLR-019T-3NA1 | Five (5) years | 2.1 PBW |
| Skyhawk NVMe PCIe SSD 3.84TB | SDLC2LLR-038T-3NA1 | Five (5) years | 3.5 PBW |
| Skyhawk Ultra NVMe PCIe SSD 1.6TB | SDLC2CLR-016T-3NA1 | Five (5) years | 4.96 PBW |
| Skyhawk Ultra NVMe PCIe SSD 3.2TB | SDLC2LLR-032T-3NA1 | Five (5) years | 7 PBW |
Garantieinformationen zu Embedded Integrated Solutions (nachfolgend „EIS“)
Je nachdem, welches Ereignis früher eintritt, läuft bei der folgenden Gruppe von EIS-Produkten der Garantiezeitraum entweder am Ende des (a) genannten Zeitraums für das unten aufgeführte Produkt oder (b) des Zeitpunkts ab, zu dem die Produktnutzung durch den Kunden die genannten Zuverlässigkeitskriterien überschreitet (inklusive der Dauerhaltbarkeitsgrenze), wie im technischen Datenblatt beschrieben.
| Product Family: Western Digital-iNAND |
SKU | Warranty Length |
|---|---|---|
| iNAND EM122/EM131/EM132/EU511/EU521/EU551/EM141/EU151/EM102/EU331/EU561, 7250/7550/8630MC and CL Series |
SDINBDG4, SDINBDA4,SDINBDA2, SDINBDA6, SDINEDK4, SDINFDK4, SDINFDO4, SDINBDV4, SDINBDI4, SDINBDJ4, SDINDDK4, SDINFEO4, SDINFEO2 | One (1) year |
| iNAND EM123/EM133, 7250/7550 CH Series | SDINBDG4-H2, SDINBDA6-H | Two (2) years |
| iNAND EM122/EM132/EU312/EU552, 7250I/7550I/8521I IX Series | SDINBDG4-I2, SDINBDG4-XI2, SDINBDA6-I2, SDINBDA6-XI2, SDINDDH6-I, SDINDDH6-XI, SDINFDQ6-I, SDINFDQ6-XI | Two (2) years |
| iNAND EM122/EM132/EU312/EU552, 7250A/7550A/8521A AT Series | SDINBDG4-A2, SDINBDG4-XA2, SDINBDG4-ZA2, SDINBDA6-XA2, SDINBDA6-ZA2, SDINDDH6-XA2, SDINDDH6-ZA2, SDINFDQ6-XA2,SDINFDQ6-ZA | Two (2) years |
2. Vorausgesetzt, dass die Höchstmenge an TBW (geschriebenen Terabyte), wie sie in dem Datenblatt des jeweiligen Produkts aufgeführt ist, nicht vor dem Ende der oben aufgeführten Garantiedauer erreicht wird.
| Product Family: Western Digital-SD and microSD |
SKU | Warranty Length |
|---|---|---|
| SD and microSD Cards LD101/LD301/LD501/QD101/QD301/QD501/CL Series | SDSDAA, SDSDAD, SDSDAE, SDSDQAB, SDSDQAD, SDSDQAE | One (1) year |
| SD and microSD Cards EB/EC/ED Series | SDSDEB, SDSDEC, SDSDQEB, SDSDQEC, SDSDQED | Two (2) years |
| SD and microSD Cards AF3, LD332/QD332/QD334 IX Series | SDSDAF3, SDSDQAF3 | Two (2) years |
| SD and microSD Cards LD342/QD342 IX Series | SDSDAF4, SDSDQAF4 | Two (2) years |
| SD Cards AG3, LD332 AT Series | SDSDAG3 | Two (2) years |
| Product Family: Western Digital USB |
SKU | Warranty Length |
|---|---|---|
| USB | SDUFD33, SDUFD50, SDUFD51 | One (1) year |
| USB H Series | SDUFDEC, SDUFDEA | Two (2) years |
Wenn Sie Ihr Produkt von einem OEM erworben haben und die SKU Ihres Produktes nicht in einer Tabelle in dieser Garantie aufgeführt ist, kontaktieren Sie Ihren OEM, um die Garantiedauer für Ihr Produkt herauszufinden.
G. Produktdatenblätter und technische Daten
The product datasheets and specifications for the Products can be found on the Customer Support site. If the Specifications for the Product cannot be found on https://sandisk.com/support, please contact Customer Service to obtain a copy of the documents.
Kontaktieren Sie bei Fragen zu dieser Garantie: SanDisk Technologies, Inc., 951 SanDisk Drive, Milpitas, CA 95035; USA; Attention: Commercial Legal Department.
SanDisk Limited Warranty for Ultrastar and SanDisk DC SSD Products
(see separate Western Digital Limited Warranty for Ultrastar HDD Products)
SanDisk warrants that the SSD Product (“Product”), when properly used and installed in conformance with SanDisk’s specifications for such Product, will be free from defects in materials and workmanship and will substantially conform to SanDisk specifications for such Product during the Warranty Period.
What does this limited warranty cover?
This Limited Warranty applies to new Ultrastar and SanDisk DC SSDs (“Product”) purchased from an authorized dealer by the original purchaser for normal use and not for resale.
How long does limited warranty coverage last?
SanDisk warranties for SSD Products last for different periods of time and are limited by the useful life of the flash media used for the Product. To determine the warranty time period for your specific Product, please visit www.sandisk.com. The warranty for the product will expire on the earlier of (i) the date when the flash media has reached one-percent (1%) of its remaining life or (ii) the expiration of the time period associated with the Product. You may determine the remaining useful life of the flash media by using the “SMART” feature (E9) (“Lifetime Remaining Percentage”) of the Drive Manager software. Drive Manager software is available as a free download from SanDisk. A valid proof of purchase may be required to prove eligibility. If you do not have a valid proof of
purchase, the limited warranty period will be measured from the date of sale from SanDisk to the authorized distributor
My Product has failed, now what?
If you are having trouble with a Product, before seeking limited warranty service, first follow the troubleshooting procedures that SanDisk or your reseller/distributor provides. To obtain limited warranty service, you must first obtain a Return Materials Authorization and ship-to address by contacting the appropriate SanDisk Call Center listed at https://shop.sandisk.com/cs-cz/support. You must return the covered Product using approved packaging to our logistics center. Packaging guidelines can be found at: https://shop.sandisk.com/cs-cz/support/store/packaging-instructions. You must pay any associated transportation charges, duties and insurance in shipping the drive to our logistics center. You should remove all personal information from the Product prior to its return.
What will SanDisk do?
SanDisk will replace the Product with a functionally equivalent replacement Product, transportation prepaid. SanDisk may replace your Product with a product that was previouslyused, repaired and tested to meet SanDisk specifications. You receive title to the replaced Product at delivery to the carrier at the SanDisk shipping point and SanDisk retains titleto the returned Product. You are responsible for importation of the replaced Product, if applicable. SanDisk will not return the original drive to end users; therefore, the end user is responsible for moving data to another media before returning. Data Recovery is not covered under this warranty and is not part of the warranty returns process. SanDisk warrants that the replaced Products are covered for the remainder of the original Product warranty or 90 days, whichever is greater.
What does this limited warranty not cover?
The limited warranty does not cover damage resulting from misuse, accident, negligence, modification or alteration to hardware or software, tampering, unsuitable physical or operating environment beyond Product specifications, improper maintenance, or failure caused by a product for which SanDisk is not responsible. There is no warranty of uninterrupted or error-free operation or defects in design. There is no warranty for loss or damage of data—you must regularly back up the data stored on your Product to a separate storage product. There is no warranty for Product with removed or altered identification labels. There is no warranty for any software related to or associated with the Product, including without limitation, software drivers, tools, or applications and all software is provided AS IS. SANDISK DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. SANDISK IS NOT RESPONSIBLE FOR RETURNING TO YOU PRODUCT WHICH IS NOT COVERED BY THIS LIMITED WARRANTY.
How is our liability limited?
SANDISK AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS, AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY; 2) LOSS OF, OR DAMAGE TO, YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. SANDISK RESERVES THE RIGHT TO MODIFY THESE WARRANTY TERMS AT ANY TIME.
How do local laws apply?
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
商用製品保証ポリシー
Limited Warranty for Western Digital® and SanDisk® Commercial Hardware Flash-based Drive Products
SanDisk Technologies, Inc.（以下「メーカー」）により製造された製品を購入、開梱またはその他の形で使用する前に、以下の利用規約をよくお読みください 。お客様が本製品を使用すると、この製品保証書（以下「本契約」）の利用規約に同意したことになります。本契約の利用規約に同意できない場合、本製品をご使用にならないでください。
A. 保証情報
1. This warranty ("Warranty") is provided by SanDisk Technologies, Inc. and its applicable subsidiaries (collectively, "Manufacturer"), is non-transferable, and applies only to the Commercial Hardware Drive Products identified in the Table in Section F below (each, a "Product"). The Warranty is provided solely to the original end user purchaser of this Product (“Customer”).
2. This Warranty does not cover purchases of the Products from a Reseller by a party who is not intending to be the end user of the product. The warranty and support for that product must be initiated by the distributing or reselling party from which the purchase was made ("Reseller") on that party’s behalf.
3. 本保証は模造品、偽物またはグレーマーケット商品には適用されません。メーカーは、（i）当該メーカーが販売国に持ち込んでいない（もしくは持ち込みを許可していない）本製品および/または（ii）正規のチャンネルを通じて販売されていない本製品をサポートしません。
4. 各本製品は商用のみを目的とするものであり、消費者や家庭による使用はできません。本保証は本製品の個人的な非商用利用には適用されません。お客様がこの製品を、個人的な非商用利用のために正規の小売店から購入した場合、https://www.sandisk.com/warrantyで本製品の小売保証の該当する条項をご覧ください。
5. お客様の本製品に、メーカーにより提供された別個の独立したソフトウェアプログラム（SSD Dashboard）が含まれる場合、それらのプログラムの使用には、本契約ではなく当該プログラムに付随するエンドユーザー使用許諾契約が適用されます。
B. 保証期間技術サポート情報
1. Any technical support issues or warranty claims for the Products should be processed through the party from whom Customer purchased the Product.
3. If Customer purchased this product directly from Manufacturer, then Customer may seek technical support by contacting Customer Service within the Warranty Period by email at support@SanDisk.com or at the telephone number for Customer’s region found at https://www.sandisk.com/support/international-phone-numbers. Such technical support shall only address errors which are solely attributable to the manufacture of the Product.
C. 保証条件
1. Manufacturer warrants to Customer that this Product, excluding content and/or software (if applicable) supplied with or within the Product, will, during the applicable Warranty Period (as defined below) specified below under normal use conditions, (a) be free from material defects in material or workmanship and, (b) will materially conform to Manufacturer's published product Specifications (as defined below). A Product will be considered to have a material defect or to be materially defective only if such Product does not meet the stated design lifetime (up to the applicable Warranty Period) and is returned to the appropriate location within the Warranty Period and subject to applicable performance threshold information contained in the Product's datasheet (as produced or provided by Manufacturer).
“Specifications” shall mean operational elements, features, reliability characteristics and functional design specifications for a Product stated in the Product specifications (i.e., documents labeled as “specification” or “data sheet” and such Product’s qualification report).
2. 本保証は、事故、乱用、誤用、自然災害もしくは個人的災害、不適切な設置、パソコンシステム内のサードパーティ製品の存在、または不正な解体、修理もしくは改造によって本製品に生じた損傷には適用されません。本製品は、適用される耐久性の仕様にあるとおり、保証期間内の規定された期間の満了前にメディアが摩耗する（よって保証が失効する）ような条件下で使用される可能性があります。
3. 本契約の規定と、お客様とメーカーとの間の既存の有効な一連の保証条項との間に齟齬がある場合、お客様とメーカーとの間の条項が本契約に優先します。ただし、本契約は、お客様のあらゆる書式（お客様が発行する注文書を含みますがこれに限定されません）にあらかじめ印刷された条項に優先します。
D. 保証請求
1. To make a warranty claim, Customer may either (a) contact the Reseller within the Warranty Period and provide proof of purchase and the returning party's original purchase status (showing date, place of purchase and name of the Reseller as applicable) and product name, type and number or (b) receive a RMA number from Manufacturer and follow Manufacturer’s warranty return procedures. Only the Customer is entitled to exercise the Warranty, and such Customer must return the Product following the guidelines listed by Reseller and/or Manufacturer, including a detailed statement of the problem sufficient to readily reproduce the problem. Manufacturer reserves the right, at its discretion, to direct the Customer to return products through the Reseller.
2. お客様が存する国および/または存するが本製品を購入した国以外の国への返品が必要となることがあります。
3. If Customer purchased the Product directly from Manufacturer and believes that it fails to comply with the warranty, then Customer will abide by Manufacturer’s then-current Return Material Authorization (“RMA”) process and Customer shall request an RMA number from Customer Service upon presenting a summary of the defect. Manufacturer will then issue an RMA number to Customer, together with instructions on shipping to Manufacturer the Product believed by Customer to be defective. Customer will return any such Product believed to be defective in an appropriate container, which will conspicuously bear the RMA number Customer obtains from Manufacturer prior to return. Products returned to Manufacturer under this section, and any repaired or replaced Products under this Exhibit, will be delivered to and from Manufacturer at Manufacturer’s expense and risk. Manufacturer (or a contractor of Manufacturer) shall assess the Product and, upon finding a defect, process the return at Manufacturer’s sole expense. If Manufacturer determines that a defect does not exist in such Product, Customer will reimburse Manufacturer for all expenses associated with the return of such Product. Products improperly labelled, packaged or shipped may result in a voiding of the warranty for that Product. Manufacturer is not responsible for damage incurred during shipping to our RMA receiving locations.
4. メーカーは、不適合品を修理または交換することができます。そのような交換は、返品された本製品と同等以上の機能を備えた新品の本製品または再生製品との交換とします。メーカーが不適合品を修理もしくは交換できない場合、または、そのような選択肢が商業的に合理的ではない場合、メーカーはお客様に対し、不適合品についてのクレジットを提供します。クレジットの額は、メーカーの一存で（a）不適合品の交換価額または（b）不適合品の購入価額を、保証期間のうちお客様が本製品を使用できなかった期間で按分した額のいずれかとします。廃止された製品または製造中止となった本製品は、同一の本製品か、交換品が入手できない場合は同様の機能および容量を備えた本製品と交換することができます。本セクションに基づきお客様が受けられる救済は、本製品が物理的に返却されるというメーカーの要求の充足を条件とします。
5. メーカーは、RMAプロセスの一部として、データの損失または損傷について責任を負いません。メーカーがRMAプロセス中、返品された本製品のデータに意図せずアクセスする可能性があることを、お客様は了解するものとします。機微データを開示から守るため、本製品をRMA処理のために送付する前に、技術的に可能な限りの機微データを本製品から削除しておくことをメーカーは推奨します。すべてのデータを削除していない、または削除できない場合、お客様は、返品された本製品に残っている可能性のある機微データおよび/または個人データの存在（このデータがお客様に関するものか他の第三者に関するものかを問いません）に伴って生じ得る責任を補償し、メーカーおよびリセラーを防御し、メーカーおよびリセラーに被害を与えないものとします。
6. Manufacturer shall not be liable for (a) any incidental, indirect, special, exemplary, punitive or consequential damages, including but not limited to loss of profits and/or loss of data, other loss, damage or expense directly or indirectly arising from any defect or inability to use the Product or poor performance, either separately or in combination with other equipment, regardless of whether Manufacturer or the Customer has been advised of the possibility of such damages, nor (b) any amounts in the aggregate in excess of the purchase price paid for the applicable Product(s). Manufacturer is not liable for and does not cover under this Warranty, any costs associated with servicing, testing and/or the installation of Western Digital® or SanDisk® products, including the Product. This Warranty sets forth the entire liability and obligations of Manufacturer with respect to defects, breach of warranty, data loss or any other failure to perform or meet the Specifications associated with any Products.。
7. Manufacturer products, including the Product, must not be used in applications where a failure or malfunction of the Product may threaten life or result in an injury, loss of property or damage to the environment, including without limitation, as critical components in aviation, automotive, nuclear, medical or life support systems (or any other form of ultra-hazardous applications) ("Critical Applications"), and under no circumstances shall Manufacturer have any Warranty or other obligations arising from any such Product uses. Without derogating from the above, unless specifically designated as such by Manufacturer in the Product Specifications, the Products are not designed or intended for use in automotive systems or applications. NOTWITHSTANDING ANYTHING TO THE CONTRARY, AS PRODUCTS HAVE VARIED FAILURE RATES AND A LIMITED USEFUL LIFE PERIOD WITH ENDURANCE LIMITS, THE RESPONSIBILITY FOR THE DESIGN, MANUFACTURING AND ADEQUATE TESTING OF CUSTOMER'S APPLICATIONS, SYSTEMS AND DEVICES USING PRODUCTS HEREIN LIES SOLELY WITH CUSTOMER. CUSTOMER IS RESPONSIBLE FOR PUTTING IN PLACE SAFETY MEASURES AND APPROPRIATE REDUNDANCIES, FAULT TOLERANT AND BACK-UP FEATURES SUFFICIENT TO PROTECT END USERS FROM ANY RISK OF DAMAGE, INJURY OR DEATH RESULTING FROM ANY FAILURE OR ANY OTHER ISSUE IN THE UTILIZATION OF THE PRODUCTS IN OR BY CUSTOMER'S APPLICATIONS, SYSTEMS OR DEVICES WHEN DEALING WITH CRITICAL APPLICATIONS AND SHALL OTHERWISE PROVIDE END USERS WITH ALERTS, USE AND MAINTENANCE INSTRUCTIONS TO AVOID SUCH RISKS.
E. 免責条項
本書に定める保証は、本製品に関して保証を受けるお客様の権利の唯一の根拠であり、明示的であるか黙示的であるか法令上のものであるかを問わず、他のすべての保証（特定目的への適合性、市販可能性、権利侵害の不存在などの保証を含みますがこれらに限定されません（これらの保証はすべて本書により否認されます））に代わるものです。本製品のお客様以外の者に、保証を受ける権利は付与されません。特定の法域の法律によって、本保証の影響を受けないその他の権利が付与されることがあります。
F. 保証期間
1. 前述された本保証の期間（以下「保証期間」）は、暦年単位とし、メーカーが本製品を発送した日に開始します。
以下の製品グループにつき、保証期間は（a）以下の本製品につき定められた期間の末日、または（b）お客様による本製品の使用が、定められた耐久限度を超えた時点のいずれか早い方に満了します。耐久限度とは、（i）当該本製品の合計累積データ（本製品のS.M.A.R.T.属性（E6h/230）「Media Wear Out Indicator」（メディア摩耗指示器）の記録によります）が本製品の耐久値の100%に達するとき、または（ii）下表もしくは本製品の本仕様に明記された、本製品の合計書き込みテラバイト数（TBW）とします。下表と本仕様との間に齟齬がある場合は、本仕様が優先されます。
| English | Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|---|
| German | Produktfamilie | SKU-Nr. | Garantiezeit | Belastbarkeit |
| French | Gamme de produits | UGS | Durée de garantie | Résistance |
| Chinese Traditional |
产品系列 | SKU | 质保期 | 耐久性 |
| Chines Simplified |
產品系列 | SKU | 保固長度 | 耐久度 |
| Korean | 제품군 | SKU | 보증 기간 | 내구성 |
| Japanese |
製品ファミリー | SKU番号 | 保証の長さ | 耐久性 |
| Product Family: Western Digital-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| WD Blue SN580 NVMe™ SSD | WDS100T3B1E-00CHF0 | Five (5) years | 600 TBW |
| Western Digital CL SN520 NVMe™ SSDs | SDAPMUW-128G-1022 SDAPMUW-256G-1022 SDAPMUW-512G-1022 SDAPNUW-128G-1022 SDAPNUW-256G-1022 SDAPNUW-512G-1022 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital CL SN720 NVMe™ SSDs | SDAQNTW-256G-1022 SDAQNTW-512G-1022 SDAQNTW-1T00-1022 SDAQNTX-2T00-1022 |
Five (5) years | 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital PC SN520 NVMe™ SSD | SDAPTUW-128G SDAPTUW-256 SDAPTUW-512G SDAPMUW-128G SDAPMUW-256 SDAPMUW-512G SDAPNUW-128G SDAPNUW-256 SDAPNUW-512G |
Five (5) years | 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW |
| Western Digital PC SN720 NVMe™ SSD | SDAPNTW-256G SDAPNTW-512G SDAPNTW-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN730 NVMe™ SSD | SDBPNTY-256G SDBPNTY-512G SDBPNTY-1T00 SDBQNTY-256G SDBQNTY-512G SDBQNTY-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN735 NVMe™ | SDBPNHH-256G SDBPNHH-512G SDBPNHH-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN740 NVMe™ | SDDPTQD-256G SDDPTQD-512G SDDPTQD-1T00 SDDPTQE-2T00 SDDPNQD-256G SDDPNQD-512G SDDPNQD-1T00 SDDPNQE-2T00 SDDQTQD-256G SDDQTQD-512G SDDQTQD-1T00 SDDQTQE-2T00 SDDQNQD-256G SDDQNQD-512G SDDQNQD-1T00 SDDQNQE-2T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW |
| Western Digital IX SN530 NVMe™ SSD, TLC | SDBPTPZ-256G-XI SDBPTPZ-512G-XI SDBPTPZ-1T00-XI SDBPNPZ-256G-XI SDBPNPZ-512G-XI SDBPNPZ-1T00-XI SDBPNPZ-2T00-XI |
Five (5) years | 200 TBW 400 TBW 800 TBW 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital IX SN530 NVMe™ SSD, SLC | SDBPTPZ-085G-XI SDBPTPZ-170G-XI SDBPTPZ-340G-XI SDBPNPZ-085G-XI SDBPNPZ-170G-XI SDBPNPZ-340G-XI |
Five (5) years | 4000 TBW 8000 TBW 16000 TBW 4000 TBW 8000 TBW 16000 TBW |
| Western Digital PC SN530 NVMe™ SSD | SDBPTPZ-256G SDBPTPZ-512G SDBPTPZ-1T00 SDBPMPZ-256G SDBPMPZ-512G SDBPMPZ-1T00 SDBPNPZ-256G SDBPNZ-512G SDBPNZ-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SA530 SATA SSD | SDASB8Y-256G-1122 SDASB8Y-512G-1122 SDASB8Y-1T00-1122 SDASN8Y-256G-1122 SDASN8Y-512G-1122 SDASN8Y-1T00-1122 SDATB8Y-256G-1122 SDATB8Y-512G-1122 SDATB8Y-1T00-1122 SDATN8Y-256G-1122 SDATN8Y-512G-1122 SDATN8Y-1T00-1122 SDASB8Y-256G SDASB8Y-512G SDASB8Y-1T00 SDASN8Y-256G SDASN8Y-512G SDASN8Y-1T00 SDATB8Y-256G SDATB8Y-512G SDATB8Y-1T00 SDATN8Y-256G SDATN8Y-512G SDATN8Y-1T00 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital PC SN810 NVMe™ SSD |
SDCPNRY-256G SDCPNRY-512G SDCPNRY-1T00 SDCPNRZ-2T00 SDCQNRY-256G SDCQNRY-512G SDCQNRY-1T00 SDCQNRZ-2T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW |
| Product Family: SanDisk-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| U110 mSATA SSDs | SDSA6DM-016G SDSA6DM-024G SDSA6DM-032G |
One (1) year | See Specifications |
| Extreme Pro SATA SSDs | SDSSDXPS-960G-G25 SDSSDXPS-480G-G25 SDSSDXPS-240G-G25 |
Ten (10) years | 80 TBW |
| Solid State Drive SSDs | SDSSDP-128G-G25 SDSSDP-064G-G25 |
Three (3) years | See Specifications |
| U110 2.5" SSDs | SDSA6GM-032G SDSA6GM-064G-1022 SDSA6GM-064G-1122 SDSA6GM-128G-1022 SDSA6GM-128G-1122 |
Three (3) years | See Specifications |
| U110 mini mSATA SSDs | SDSA6FM-016G SDSA6FM-024G SDSA6FM-032G |
One (1) year | See Specifications |
| U110 m.2 SSDs | SDSA6MM-008G SDSA6MM-016G SDSA6MM-024G SDSA6MM-032G SDSA6PM-064G SDSA6PM-128G |
One (1) year | See Specifications |
| Ultra II SATA SSDs | SDSSDHII-960G-G25 SDSSDHII-480G-G25 SDSSDHII-240G-G25 SDSSDHII-120G-G25 |
Three (3) years | 80 TBW |
| X110 mSATA SSDs | SD6SF1M-256G-1022 SD6SF1M-256G-1022I SD6SF1M-128G-1022 SD6SF1M-128G-1022I SD6SF1M-064G-1022 SD6SF1M-064G-1022I SD6SF1M-032G-1022 SD6SF1M-032G-1022I |
Five (5) years | See Specifications |
| X110 2.5" SSDs | SD6SB1M-064-1022I SD6SB1M-064G-1022 SD6SB1M-128-1022I SD6SB1M-128G-1022 SD6SB1M-256-1022I SD6SB1M-256G-1022 SD6SB1M-064G SD6SB1M-128G SD6SB1M-256G |
Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years One (1) year One (1) year |
See Specifications |
| X210 2.5" SSDs | SD6SB2M-128G-1022I SD6SB2M-256G-1022I SD6SB2M-512G-1022 |
Five (5) years | 80 TBW |
| X210 SATA 2.5" | SD6SB2M-128G SD6SB2M-256G SD6SB2M-512G |
One (1) year | 80 TBW |
| X300s 2.5" SSDs | SD7SB3Q-064G-1022I SD7SB3Q-064G-1022 SD7SN3Q-064G-1122 SD7UB2Q-010T-1022 SD7UB2Q-010T-1122 SD7UB2Q-512G-1022 SD7UB2Q-512G-1122 SD7UB3Q-128G-1022 SD7UB3Q-128G-1122 SD7UB3Q-256G-1022 SD7UB3Q-256G-1122 SD7UN3Q-128G-1022 SD7UN3Q-256G-1022 SD7UN3Q-512G-1122 |
Five (5) years | 80 TBW |
| X300s SATA 2.5" SSDs | SD7SB2Q-010T SD7SB2Q-512G SD7SB3Q-064G SD7SB3Q-128G SD7SB3Q-256G SD7UB2Q-512G SD7UB3Q-128G SD7UB3Q-256G |
Three (3) years | 80 TBW |
| X300s M.2 SSDs | SD7SN3Q-064G SD7SN3Q-128G SD7SN3Q-256G SD7SN3Q-512G SD7UN3Q-128G SD7UN3Q-256G SD7UN3Q-512G |
Three (3) years | 80 TBW |
| X300 2.5" SSDs | SD7SB6S-128G SD7SB6S-256G SD7SB7S-010T SD7SB7S-512G SD7UB6S-128G SD7UB6S-256G SD7UB7S-512G SD7SB7S-960G SD7SB6S-128G-1122 SD7SB6S-256G-1122 SD7SB7S-010T-1122 SD7SB7S-512G-1122 SD7SF6S-128G-1122 SD7SF6S-256G-1122 |
Three (3) years | 80 TBW |
| X300 M.2 2280 SSDs | SD7SN6S-128G SD7SN6S-256G SD7SN6S-512G SD7UN6S-128G SD7UN6S-256G SD7UN6S-512G |
Three (3) years | 80 TBW |
| X300 mSATA SSDs | SD7SF6S-128G SD7SF6S-256G SD7SF6S-512G-1122 |
Three (3) years Three (3) years Five (5) years |
80 TBW 80 TBW 80 TBW |
| X400 2.5" SSDs | SD8SB8U-1T00-1122 SD8TB8U-1T00-1122 SD8SB8U-512G-1122 SD8TB8U-512G-1122 SD8SB8U-256G-1122 SD8TB8U-256G-1122 SD8SB8U-128G-1122 |
Five (5) years | 320 TBW 320 TBW 160 TBW 160 TBW 80 TBW 80 TBW 72 TBW |
| X400 M.2 2280 SSDs | SD8SN8U-1T00-1122 SD8SN8U-512G-1122 SD8SN8U-256G-1122 SD8SN8U-128G-1122 SD8TB8U-128G-1122 |
Five (5) years | 320 TBW 160 TBW 80 TBW 72 TBW 72 TBW |
| Z400s 2.5" SSDs | SD8SBAT-256G-1122 SD8SBAT-128G SD8SBAT-128G-1122 SD8SBAT-064G SD8SBAT-064G-1122 SD8SBAT-032G SD8SBAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z400s mSATA SSDs | SD8SFAT-128G SD8SFAT-128G-1122 SD8SFAT-064G SD8SFAT-064G-1122 SD8SFAT-032G SD8SFAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z400s M.2 2280 SSDs | SD8SNAT-256G SD8SNAT-256G-1122 SD8SNAT-128G SD8SNAT-128G-1122 SD8SNAT-064G SD8SNAT-064G-1122 |
Five (5) years | 72 TBW 72 TBW 72 TBW 72 TBW 40 TBW 40 TBW |
| Z400s M.2 2242 SSDs | SD8SMAT-128G SD8SMAT-128G-1122 SD8SMAT-064G SD8SMAT-064G-1122 SD8SMAT-032G SD8SMAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z410 2.5" SSDs | SD8SBBU-120G-1122 SD8SBBU-240G-1122 SD8SBBU-480G-1122 |
Three (3) years | 40 TBW 80 TBW 120 TBW |
| X600 2.5”/7mm cased Non-SED SSDs | SD9SB8W-128G SD9SB8W-256G SD9SB8W-512G SD9SB8W-1T00 SD9SB8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 M.2 2280 Non-SED SSDs | SD9SN8W-128G SD9SN8W-256G SD9SN8W-512G SD9SN8W-1T00 SD9SN8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 2.5”M/7mm cased SED SSDs | SD9TB8W-128G SD9TB8W-256G SD9TB8W-512G SD9TB8W-1T00 SD9TB8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 M.2 2280 SED SSDs | SD9TN8W-128G SD9TN8W-256G SD9TN8W-512G SD9TN8W-1T00 SD9TN8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| Any Other Non-Customized Commercially Available SanDisk® SSD | XXXXXXXXXXXXXX | One (1) year | See Specifications |
以下の製品グループにつき、保証期間は（a）以下の本製品につき定められた期間の末日、または（b）お客様による本製品の使用が、定められた最大耐久限度を超えた時点のいずれか早い方に満了します。最大耐久限度は、下表に定める本製品の予想保証期間中、本製品の1日あたりの平均ドライブ書き込み数（DWPD）を計算することにより測定します。
| Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|
| Optimus Extreme™ SAS SSDs | SDLKOE9W-100G-5CA1 SDLKOD9W-200G-5CA1 SDLKOC9W-400G-5CA1 SDLLOC9W-800G-5CA1 |
Five (5) years | 45 DWPD |
| Optimus Ultra™ SAS SSDs | SDLKOEGW-150G-5CA1 SDLKODGW-300G-5CA1 SDLKOCGW-600G-5CA1 SDLLOCGW-012T-5CA1 |
Five (5) years | 30 DWPD |
| Optimus Ascend™ SAS SSDs | SDLKOEDM-200G-5CA1 SDLKODDM-400G-5CA1 SDLKOCDM-800G-5CA1 SDLLOCDM-016T-5CA1 |
Five (5) years | 10 DWPD |
| Optimus Ascend™ SAS SSDs - Recertified Product | SDLKOEDM-200G-5CRC SDLKODDM-400G-5CRC SDLKOCDM-800G-5CRC SDLLOCDM-016T-5CRC SDLKOEDM-200G-5CRZ SDLKODDM-400G-5CRZ SDLKOCDM-800G-5CRZ SDLLOCDM-016T-5CRZ |
Three (3) years Three (3) years Three (3) years Three (3) years One (1) year One (1) year One (1) year One (1) year |
10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD |
| Optimus Eco™ SAS SSDs | SDLKOD6R-400G-5CA1 SDLKOC6R-800G-5CA1 SDLLOC6R-016T-5CA1 SDLLOC6R-020T-5CA1 |
Five (5) years | 3 DWPD 3 DWPD 3 DWPD 1 DWPD |
| Optimus MAX™ SAS SSD | SDLLOCDR-038T-5CA3 SDLLOCDR-038T-5CA1 |
Five (5) years | 0.5 DWPD |
| Optimus MAX™ SAS SSD - Recertified Product | SDLLOCDR-038T-5CRC SDLLOCDR-038T-5CRZ |
Three (3) years One (1) Year |
0.5 DWPD |
| Lightning Ultra™ Gen. II SAS SSDs | SDLTMDKW-200G-5CA1 SDLTMDKW-400G-5CA1 SDLTMCKW-800G-5CA1 |
Five (5) years | 25 DWPD |
| Lightning Ascend™ Gen. II SAS SSDs | SDLTODKM-200G-5CA1 SDLTODKM-400G-5CA1 SDLTODKM-800G-5CA1 SDLTOCKM-016T-5CA1 |
Five (5) years | 10 DWPD |
| Lightning Eco™ Gen. II SAS SSDs | SDLTODKR-800G-5CA1 SDLTOCKR-016T-5CA1 |
Five (5) years | 3 DWPD |
| Lightning® Write-Intensive SAS SSDs | SDLB6HS-200GC-00 SDLB6HS-400GC-00 |
Five (5) years | 25 DWPD |
| Lightning Mixed-Use SAS SSDs | SDLB6HM-200GC-00 SDLB6HM-400GC-00 SDLB6HM-800GC-00 |
Five (5) years | 10 DWPD |
| Lightning Read-Intensive SAS SSDs | SDLB6JC-400GC-00 SDLB6JC-800GC-00 SDLB6JC-016TC-00 |
Three (3) years | 1 DWPD |
| CloudSpeed Ultra™ SATA SSDs | SDLFOEAM-100G-1HA1 SDLFODAM-200G-1HA1 SDLFODAM-400G-1HA1 SDLFOCAM-800G-1HA1 |
Five (5) years | 3 DWPD |
| CloudSpeed Ascend™ SATA SSDs | SDLFOEAR-120G-1HA1 SDLFODAR-240G-1HA1 SDLFODAR-480G-1HA1 SDLFOCAR-960G-1HA1 |
Five (5) years | 1 DWPD |
| CloudSpeed Ascend™ SATA SSDs - Recertified Product | SDLFOEAR-120G-1HA1 SDLFODAR-240G-1HA1 SDLFODAR-480G-1HA1 SDLFOCAR-960G-1HA1 |
Three (3) years | 1 DWPD |
| CloudSpeed Eco™ SATA SSDs | SDLFNDAR-240G-1HA2 SDLFNDAR-480G-1HA2 SDLFNCAR-960G-1HA2 |
Three (3) years | 1 DWPD |
| CloudSpeed Eco Gen. II™ SSDs | SDLF1DAR-480GC-1Hxx SDLF1DAR-960GC-1Hxx SDLF1CRR-019TC-1Hxx |
Five (5) years | 0.6 DWPD |
| CloudSpeed Ultra Gen. II™ SSDs | SDLF1DAM-400GC-1Hxx SDLF1DAM-800GC-1Hxx SDLF1CRM-016TC-1Hxx |
Five (5) years | 1.8 DWPD |
| ULLtraDIMM™ DDR3 SSDs | SDLOODFM-200G-6KB1 SDLOOCFM-400G-6KB1 |
Five (5) years | 10 DWPD |
以下のPCle製品グループにつき、保証期間は（a）以下の本製品につき定められた期間の末日、または（b）お客様による本製品の使用が、定められた最大耐久限度を超えた時点のいずれか早い方に満了します。最大耐久限度は、下表に定める本製品の予想保証期間中、通常使用される本製品の書き込み合計ペタバイト（PBW）を計算することにより測定します。複数の製品を使用するソリューションを実装しているユーザーの場合、耐久性評価は、全製品にわたって書き込みが均一に分散するという仮定に基づきます。
| Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|
| ioFX 420GB | SDFABAMOF-420G-SF1 | Five (5) years | 2 PBW |
| ioFX2 1.6TB | SDFABAMOF-1T65-SF1 | Five (5) years | 8 PBW |
| ioFX2 410 GB | SDFABAMOF-410G-SF1 | Five (5) years | 2 PBW |
| Fusion ioMemory SX300-1300 | SDFACAMOS-1T30-SF1 | Five (5) years | 4 PBW |
| Fusion ioMemory SX300-1600 | SDFACAMOS-1T60-SF1 | Five (5) years | 5.5 PBW |
| Fusion ioMemory SX300-3200 | SDFACAMOS-3T20-SF1 | Five (5) years | 11 PBW |
| Fusion ioMemory SX300-6400 | SDFACCMOS-6T40-SF1 | Five (5) years | 22 PBW |
| Fusion ioMemory SX350-1300 | SDFADAMOS-1T30-SF1 | Five (5) years | 4 PBW |
| Fusion ioMemory SX350-1600 | SDFADAMOS-1T60-SF1 | Five (5) years | 5.5 PBW |
| Fusion ioMemory SX350-3200 | SDFADAMOS-3T20-SF1 | Five (5) years | 11 PBW |
| Fusion ioMemory SX350-6400 | SDFADCMOS-6T40-SF1 | Five (5) years | 22 PBW |
| Fusion ioMemory PX600-1000 | SDFACAMOP-1T00-SF1 | Five (5) years | 12 PBW |
| Fusion ioMemory PX600-1300 | SDFACAMOP-1T30-SF1 | Five (5) years | 16 PBW |
| Fusion ioMemory PX600-2600 | SDFACAMOP-2T60-SF1 | Five (5) years | 32 PBW |
| Fusion ioMemory PX600-5200 | SDFACCMOP-5T20-SF1 | Five (5) years | 64 PBW |
| Skyhawk NVMe PCIe SSD 1.92TB | SDLC2CLR-019T-3NA1 | Five (5) years | 2.1 PBW |
| Skyhawk NVMe PCIe SSD 3.84TB | SDLC2LLR-038T-3NA1 | Five (5) years | 3.5 PBW |
| Skyhawk Ultra NVMe PCIe SSD 1.6TB | SDLC2CLR-016T-3NA1 | Five (5) years | 4.96 PBW |
| Skyhawk Ultra NVMe PCIe SSD 3.2TB | SDLC2LLR-032T-3NA1 | Five (5) years | 7 PBW |
組み込み型統合ソリューション（「EIS」）保証情報
以下のEIS製品グループにつき、保証期間は（a）以下の該当する本製品につき定められた期間の末日、または（b）お客様による本製品の使用が、本仕様に明示される、定められた信頼性特性（耐久限度を含みます）を超えた時点のいずれか早い方に満了します。
| Product Family: Western Digital-iNAND |
SKU | Warranty Length |
|---|---|---|
| iNAND EM122/EM131/EM132/EU511/EU521/EU551/EM141/EU151/EM102/EU331/EU561, 7250/7550/8630MC and CL Series |
SDINBDG4, SDINBDA4,SDINBDA2, SDINBDA6, SDINEDK4, SDINFDK4, SDINFDO4, SDINBDV4, SDINBDI4, SDINBDJ4, SDINDDK4, SDINFEO4, SDINFEO2 | One (1) year |
| iNAND EM123/EM133, 7250/7550 CH Series | SDINBDG4-H2, SDINBDA6-H | Two (2) years |
| iNAND EM122/EM132/EU312/EU552, 7250I/7550I/8521I IX Series | SDINBDG4-I2, SDINBDG4-XI2, SDINBDA6-I2, SDINBDA6-XI2, SDINDDH6-I, SDINDDH6-XI, SDINFDQ6-I, SDINFDQ6-XI | Two (2) years |
| iNAND EM122/EM132/EU312/EU552, 7250A/7550A/8521A AT Series | SDINBDG4-A2, SDINBDG4-XA2, SDINBDG4-ZA2, SDINBDA6-XA2, SDINBDA6-ZA2, SDINDDH6-XA2, SDINDDH6-ZA2, SDINFDQ6-XA2,SDINFDQ6-ZA | Two (2) years |
2. 該当する本製品のデータシートに明記された最大TBW（書き込みテラバイト）が、上記の保証期間の末日までに充足されない場合
| Product Family: Western Digital-SD and microSD |
SKU | Warranty Length |
|---|---|---|
| SD and microSD Cards LD101/LD301/LD501/QD101/QD301/QD501/CL Series | SDSDAA, SDSDAD, SDSDAE, SDSDQAB, SDSDQAD, SDSDQAE | One (1) year |
| SD and microSD Cards EB/EC/ED Series | SDSDEB, SDSDEC, SDSDQEB, SDSDQEC, SDSDQED | Two (2) years |
| SD and microSD Cards AF3, LD332/QD332/QD334 IX Series | SDSDAF3, SDSDQAF3 | Two (2) years |
| SD and microSD Cards LD342/QD342 IX Series | SDSDAF4, SDSDQAF4 | Two (2) years |
| SD Cards AG3, LD332 AT Series | SDSDAG3 | Two (2) years |
| Product Family: Western Digital USB |
SKU | Warranty Length |
|---|---|---|
| USB | SDUFD33, SDUFD50, SDUFD51 | One (1) year |
| USB H Series | SDUFDEC, SDUFDEA | Two (2) years |
お客様が本製品をOEMから購入しており、お客様の本製品のSKUが本保証の表に掲載されていない場合、OEMに連絡して、お客様の本製品の保証期間を確認してください。
G. 製品データシートおよび仕様
The product datasheets and specifications for the Products can be found on the Customer Support site. If the Specifications for the Product cannot be found on https://sandisk.com/support, please contact Customer Service to obtain a copy of the documents.
本保証の利用に関するご質問は以下にお問い合わせください。SanDisk Technologies, Inc., 951 SanDisk Drive, Milpitas, CA 95035; Attention: Commercial Legal Department.
SanDisk Limited Warranty For Western Digital And WD Brand Flash Products
(see separate Western Digital Limited Warranty For Western Digital And WD Brand HDD Products)
SanDisk ("SanDisk") schätzt Ihr Unternehmen und ist stets bemüht, Ihnen den besten Service zu bieten.
Eine Garantie durch SanDisk besteht nur, wenn Ihr Western Digital or WD brand Flash Produkt ("Produkt") von einem autorisierten Distributor oder einem autorisierten Fachhändler erworben wurde. Distributoren könne Produkte an Reseller verkaufen, die sie an Endkunden weiterverkaufen. Informationen zur Garantie und zur Inanspruchnahme von Serviceleistungen finden Sie weiter unten. Der Garantieservice wird nur gewährt, wenn das Produkt an ein autorisiertes Rückgabezentrum in der Region, in die das Produkt ursprünglich von SanDisk geliefert wurde, zurückgegeben wird (als Regionen gelten im Hinblick auf die Garantie Kanada, USA, Lateinamerika, Europa, der Nahe und Mittlere Osten, Afrika, Asien-Pazifik, Indien und Thailand). Möglicherweise gelten besondere regionsspezifische Garantiebedingungen.
Wenn Sie Ihr Produkt als eine von einem Systemhersteller in ein System integrierte Komponente erworben haben, bietet SanDisk dafür keine Garantie. Wenden Sie sich in diesem Fall für Garantieservice an die Verkaufsstelle oder direkt an den Systemhersteller.
Die vorliegende Garantie ändert oder beeinträchtigt in keiner Weise Ihre Rechte im Rahmen des „Australian Competition and Consumer Act“ oder des „New Zealand Consumer Guarantees Act“. Die vorliegende Garantie bestimmt den bevorzugten Ansatz von SanDisk zur Bearbeitung von Garantieansprüchen, der für alle Beteiligten einen schnellen und einfachen Ablauf darstellt.
In Bezug auf das Produkt gelten keine weiteren Garantien, weder ausdrücklich noch stillschweigend per Gesetz, einschließlich, aber nicht beschränkt auf Garantien im Rahmen des „Sale of Goods Act“. Wenn Sie das Produkt in Neuseeland zu geschäftlichen Zwecken erworben haben, nehmen Sie hiermit zur Kenntnis und stimmen zu, dass der „New Zealand Consumer Guarantees Act“ auf dieses Produkt nicht anwendbar ist.
In Australien sind unsere Produkte mit einer Garantie ausgestattet, die vom australischen Verbrauchergesetz nicht ausgeschlossen werden kann. Bei einem wesentlichen Fehler haben Sie Anspruch auf Ersatz und für jeden anderen vernünftigerweise vorhersehbaren Verlust oder Schaden Anspruch auf Entschädigung. Sie haben ferner Anspruch auf Reparatur oder Ersatz, wenn ein Produkt keine annehmbare Qualität aufweist und der Fehler unwesentlich ist. Was als wesentlicher Fehler betrachtet wird, ist im australischen Verbrauchergesetz festgelegt.
Garantie
SanDisk garantiert, dass das Produkt bei normaler Verwendung und gemäß den unten angegebenen Bestimmungen frei von Material- und Verarbeitungsfehlern ist und der Spezifikation von SanDisk entspricht. The limited warranty period for solid state drive (SSD) Products expires at the earlier of: (a) the term of your warranty period; or (b) when the SSD exceeds its endurance limit(s) (see SSD specifications). Please note, it is possible for a SSD Product to be used under conditions which cause the media to wear out (and the warranty to expire) prior to the expiration of the stated time period in the warranty period, as specified in the applicable endurance specification. Sie können den für Ihr Produkt gültigen Garantiezeitraum über den folgenden Link abrufen: https://support-eu.sandisk.com/app/answers/detailweb/a_id/2. Der für Ihr Produkt gültige Garantiezeitraum beginnt ab dem auf Ihrem Kaufbeleg von einem autorisierten Distributor oder autorisierten Reseller angegebenen Kaufdatum. Um diese Garantie in Anspruch zu nehmen, ist ein Kaufbeleg und die Festlegung eines Anfangsdatums für diese Garantie erforderlich. Garantieservice wird nur geleistet, wenn das Produkt an einen autorisierten Distributor, einen autorisieren Reseller oder das regionale SanDisk Rückgabezentrum gesendet wird, über das das Produkt ursprünglich geliefert wurde. SanDisk kann im eigenen Ermessen weitergehende kostenpflichtige Garantien anbieten. SanDisk übernimmt keine Haftung für das zurückgesendete Produkt, wenn SanDisk feststellt, dass das Produkt (i) nicht bei einem autorisierten Distributor oder einem autorisierten Reseller erworben, (ii) nicht im Einklang mit Spezifikationen und Anweisungen von SanDisk benutzt, (iii) nicht zu seinem vorgesehenen Zweck verwendet oder (iv) von SanDisk gestohlen wurde oder, dass der angegebene Schaden a) nicht besteht, b) nicht behoben werden kann, da das Gerät beschädigt wurde, bevor es in den Besitz von SanDisk gelangt ist, oder c) während es sich nicht im Besitz von SanDisk befand, verursacht wurde durch falschen Gebrauch, unsachgemäße Installation, Änderungen (unter anderem Entfernen oder Zerstören von Etiketten und Öffnen oder Entfernen von Gehäusen, es sei denn, das Produkt ist auf der Liste von benutzerwartbaren Produkten verzeichnet und die spezifische Änderung fällt in den Bereich der anwendbaren Anweisungen wie unter https://support-eu.sandisk.com), einen Unfall oder unsachgemäße Handhabung.
DIE PRODUKTE SIND KOMPLEXE UND EMPFINDLICHE GEGENSTÄNDE, DIE ZUWEILEN DURCH (A) EXTERNE URSACHEN, UNTER ANDEREM FALSCHE BEHANDLUNG SOWIE EINWIRKUNG VON HITZE, KÄLTE, FEUCHTIGKEIT UND STROMAUSFALL ODER (B) INTERNE FEHLER, AUSFALLEN KÖNNEN. FEHLER DIESER ART KÖNNEN ZU VERLUST, BESCHÄDIGUNG, LÖSCHUNG ODER VERÄNDERUNG VON DATEN FÜHREN. BEACHTEN SIE, DASS SIE SELBST VERANTWORTLICH SIND FÜR VERLUST, BESCHÄDIGUNG, LÖSCHUNG ODER VERÄNDERUNG VON DATEN DURCH BELIEBIGE URSACHEN, SOWIE FÜR DIE SICHERUNG UND FÜR DEN SCHUTZ IHRER DATEN VOR VERLUST, BESCHÄDIGUNG, LÖSCHUNG ODER VERÄNDERUNG. SIE ERKLÄREN SICH EINVERSTANDEN, ALLE DATEN AUF DEM PRODUKT KONTINUIERLICH ZU SICHERN UND EINE DATENSICHERUNG ANZULEGEN, EHE SIE ALLGEMEINE KUNDENDIENST- UND TECHNISCHE UNTERSTÜTZUNGSLEISTUNGEN VON SANDISK ABFORDERN.
In Australien beschränkt SanDisk seine Haftung auf einen Ersatz des Produkts oder die Bereitstellung eines gleichwertigen oder besseren Produkts, wenn das Produkt nicht von einer Art ist, die gewöhnlich zum persönlichen oder häuslichen Gebrauch oder Verbrauch erworben wird, vorausgesetzt, dass dieses Vorgehen fair und angemessen ist.
Diese Garantie gilt auch für reparierte oder ersetzte Produkte für den Rest des gültigen Zeitraums der ursprünglichen Garantie oder neunzig (90) Tage ab dem Lieferdatum eines reparierten oder ersetzten Produkts, je nachdem, welcher dieser beiden Zeitpunkte später ist. Die vorliegende Garantie ist die einzige Herstellergarantie von SanDisk und gilt nur für als neu verkaufte Produkte.
Inanspruchnahme von Serviceleistungen
SanDisk schätzt Sie als Kunden und ist immer bemüht, Ihnen den bestmöglichen Service zu bieten. Wenn bei Ihrem Produkt ein Fehler auftritt, geben Sie uns bitte die Gelegenheit, diesen zu beheben, bevor Sie das Produkt zurücksenden. Viele technische Fragen können über unsere Knowledge Base oder unseren E-Mail-Support unter https://support-eu.sandisk.com beantwortet werden. Wenn Sie die gesuchte Antwort in der Wissensdatenbank nicht finden oder eine direkte Kontaktaufnahme bevorzugen, wenden Sie sich über die entsprechende unter dem folgenden Link angegebene Telefonnummer an SanDisk: https://www.sandisk.com/de-de/support/international-phone-numbers
Um einen Anspruch geltend zu machen, wenden Sie sich zuerst an den Händler, von dem Sie das Produkt erworben haben. Wenn Sie mit diesem Händler keinen Kontakt aufnehmen können, dann besuchen Sie unsere Produktsupport-Website unter https://support-eu.sandisk.com. Dort finden Sie Informationen zum Garantieservice und dazu, wie Sie einen Warenrücksendeschein (RMA) anfordern können. Wenn festgestellt wird, dass das Produkt defekt ist, erhalten Sie eine RMA-Nummer sowie Anweisungen zur Rücksendung des Produkts. Eine nicht autorisierte Rücksendung (d. h., eine Rücksendung, für die keine RMA-Nummer erteilt wurde) wird auf Kosten des Absenders an ihn zurückgeschickt. Autorisierte Rücksendungen müssen in einem zugelassenen Transportbehälter, vorausbezahlt und versichert an die mit Ihrer RMA-Nummer angegebene Adresse erfolgen. Wenn SanDisk oder der Händler, von dem Sie das Produkt erworben haben, nach Eingang eines qualifizierten Anspruchs im Rahmen dieser Garantie feststellt, dass Ihr Anspruch berechtigt ist, repariert SanDisk oder der betreffende Händler das Produkt oder ersetzt es durch ein gleichwertiges oder besseres Produkt oder erstattet Ihnen den Preis des Produkts zurück. Für Ausgaben in Verbindung mit einem Anspruch im Rahmen dieser Garantie sind Sie verantwortlich. Die Ihnen aus dieser Garantie zukommenden Leistungen gelten zusätzlich zu anderen Rechten und Abhilfen, die Ihnen laut dem Australian Competition and Consumer Act oder dem New Zealand Consumer Guarantees Act zustehen.
Der Originalkarton und das zugehörige Verpackungsmaterial sollten zur Lagerung und zum Versand eines SanDisk Produkts aufbewahrt werden. Prüfen Sie das Ablaufdatum der Garantie (Seriennummer erforderlich) auf unserer Website unter https://support-eu.sandisk.com, um die Garantielaufzeit eindeutig festzustellen.
SanDisk Technologies, Inc.
951 Sandisk Drive
Milpitas, California 95035, USA
949-672-7000
support@sandisk.com
Sie dürfen kein Produkt an SanDisk zurücksenden, ohne zuvor Kontakt mit SanDisk aufzunehmen, um eine Berechtigung zur Warenrücksendung ("RMA-Nummer") zu beantragen. Wenn festgestellt wird, dass das Produkt defekt ist, erhalten Sie eine RMA-Nummer sowie Anweisungen zur Rücksendung des Produkts. Eine nicht autorisierte Rücksendung, d. h., eine Rücksendung, für die keine RMA-Nummer erteilt wurde, wird auf Kosten des Absenders an ihn zurückgeschickt. Autorisierte Rücksendungen müssen in einem zugelassenen Transportbehälter, vorausbezahlt und versichert an die mit Ihrer RMA-Nummer angegebene Adresse erfolgen. Die Originalverpackung des Produkts sollte zu Lagerungszwecken oder für einen Versand des Produkt aufbewahrt werden. Wenn SanDisk bei der Prüfung eines zurückgesandten Produkts den Verdacht von Betrug oder Fälschung hegt, kann SanDisk ein solches Produkt im eigenen Ermessen beschlagnahmen oder ähnliche Maßnahmen ergreifen, die SanDisk für nötig hält. Klicken Sie hier, um eine RMA anzufordern.
Embargoländer, die von der Inanspruchnahme von RMA-Dienstleistungen ausgenommen sind
Die derzeitigen US-Regierungsbestimmungen verbieten Geschäftsbeziehungen mit Kunden in den folgenden Ländern und Regionen
| Nordkorea | Iran |
| Krim (Region) | Sudan |
| Kuba | Syrien |
Sollte sich Ihr Land nicht in der Liste der Embargoländer befinden und Sie können keine RMA erstellen, wenden Sie sich für den Produktersatz an einen Western Digital Distributor in Ihrem Land. Eine vollständige Übersicht der autorisierten Distributoren in aller Welt finden Sie in unserer Liste autorisierter Distributoren.
Die Garantie von SanDisk sieht vor, dass unter den folgenden Beschränkungen jedes Produkt frei von Material- und Verarbeitungsfehlern ist und den SanDisk Spezifikationen für das betreffende Produkt entspricht.
Beschränkung der Rechtsmittel
DIE ENTSCHÄDIGUNG FÜR JEGLICHES DEFEKTE PRODUKT BESCHRÄNKT SICH AUSSCHLIESSLICH AUF DIE REPARATUR ODER DEN ERSATZ DES BETREFFENDEN DEFEKTEN PRODUKTS.
Es steht im alleinigen Ermessen von SanDisk, die angemessene Entschädigung oder Kombination von Entschädigungen zu bestimmen. SanDisk muss nach der Feststellung eines Defekts bei einem Produkt ein angemessener Zeitraum eingeräumt werden, um das defekte Produkt zu reparieren oder zu ersetzen. Das Ersatzprodukt, das SanDisk im Rahmen der Garantie zur Verfügung stellt, wird aus neuen und funktionsfähigen gebrauchten Teilen hergestellt. Die Garantie von SanDisk gilt für reparierte oder ersetzte Produkte bis zum Ende des gültigen Garantiezeitraums für das ursprüngliche Produkt oder neunzig Tage ab dem Lieferdatum eines reparierten oder ersetzten Produkts – je nachdem, welcher dieser beiden Zeiträume länger ist.
Beschränkung des Schadensersatzes
DIE GESAMTE HAFTUNG VON SANDISK FÜR EIN DEFEKTES PRODUKT ÜBERSCHREITET IN KEINEM FALL DEN KAUFPREIS DES DEFEKTEN PRODUKTS. DIESE BEGRENZUNG GILT SELBST FÜR DEN FALL, DASS SANDISK EIN DEFEKTES PRODUKT NICHT REPARIEREN ODER ERSETZEN KANN ODER DIES ABLEHNT UND IHRE AUSSCHLIESSLICHE ENTSCHÄDIGUNG IHREN WESENTLICHEN ZWECK NICHT ERFÜLLT.
Keine Folgeschäden oder andere Schäden
UNGEACHTET ANDERER BESTIMMUNGEN IN DIESER RICHTLINIE ODER ANDERENORTS IST SANDISK NICHT HAFTBAR FÜR PRODUKTE IM RAHMEN VON VERTRÄGEN, SCHÄDEN DURCH FAHRLÄSSIGKEIT, KAUSALHAFTUNG ODER ANDERER RECHTS- ODER AUSGLEICHSTHEORIEN (I) FÜR JEDEN BETRAG, DER ÜBER DEN KAUFPREIS DES DEFEKTEN PRODUKTS HINAUSGEHT ODER (II) FÜR JEGLICHE ALLGEMEINEN SCHÄDEN, FOLGESCHÄDEN, BUSSGELDER, NEBENSCHÄDEN ODER BESONDERE SCHÄDEN. DAZU GEHÖRT DER VERLUST VON AUFGEZEICHNETEN DATEN, DIE UNTERBRECHUNG DES GEBRAUCHS DES PRODUKTS, DIE KOSTEN FÜR DIE WIEDERHERSTELLUNG VON VERLOREN GEGANGENEN DATEN, ENTGANGENE GEWINNE SOWIE DIE KOSTEN FÜR DIE INSTALLATION ODER ENTFERNUNG IRGENDWELCHER PRODUKTE, DIE INSTALLATION VON ERSATZPRODUKTEN SOWIE PRÜFUNGEN, TESTS ODER NEUPLANUNGEN, DIE DURCH EINEN DEFEKT ODER DURCH DIE REPARATUR ODER DEN ERSATZ VON PRODUKTEN NÖTIG WERDEN, DIE ODER DER DURCH EINEN DEFEKT BEI IRGENDEINEM PRODUKT VERANLASST IST. DIESER ABSCHNITT BESCHRÄNKT NICHT DIE HAFTUNG FÜR PHYSISCHE SCHÄDEN VON PERSONEN.
EINIGE BUNDESSTAATEN DER USA VERBIETEN DEN AUSSCHLUSS ODER DIE BEGRENZUNG VON BEILÄUFIGEN ODER FOLGESCHÄDEN. DIE OBEN GENANNTEN EINSCHRÄNKUNGEN SIND DAHER AUF SIE MÖGLICHERWEISE NICHT ANWENDBAR. DIESE GARANTIE GEWÄHRT IHNEN EINEN BESTIMMTEN RECHTSANSPRUCH. DARÜBER HINAUS STEHEN IHNEN MÖGLICHERWEISE WEITERE RECHTE ZU, DIE SICH VON LAND ZU LAND UNTERSCHEIDEN.
Ihre Verwendung des Produkts
SanDisk haftet unter den folgenden Bedingungen nicht für ein Produkt:
- Das Produkt wurde von SanDisk gestohlen.
- Wenn der behauptete Fehler:
- nicht vorliegt,
- nicht angemessen behoben werden kann, da der Fehler auftritt, wenn das Produkt im Besitz einer anderen Partei als SanDisk ist, oder
- auf falschen Gebrauch, falsche Installation, Änderung (einschließlich Entfernen oder Tilgen von Etiketten oder Öffnen oder Entfernen von äußeren Abdeckungen ohne Erlaubnis von Western Digital oder eines autorisierten Service-Centers), einen Unfall oder einen Bedienungsfehler, während es sich nicht im Besitz von SanDisk befand, zurückzuführen ist.
- Das Produkt wurde dem Kunden nicht als neu verkauft.
- Das Produkt wurde nicht gemäß den Spezifikationen und Anleitungen von Western Digital verwendet.
- Das Produkt wurde nicht für seine vorgesehene Funktion verwendet (z. B. wenn Desktop-Festplatten in einer Unternehmensumgebung eingesetzt werden).
Weitere Garantiebeschränkungen
Die Garantie von Western Digital gilt nicht für Produkte, die von SanDisk falsch verpackt, verändert oder physisch beschädigt erhalten werden. Die Produkte werden beim Empfang überprüft. Beispiele für Produkte, für die Western Digital keine Garantieansprüche akzeptiert
Verpackung
Änderungen
- Gefälschte(s) Etikett(en)
- Der Kunde hat Schaltdrähte hinzugefügt
- Falsches PCBA/HDA-Paar
- Vertauschte Etiketten:
- Echtes Western Digital Etikett auf einer Festplatte, die nicht von Western Digital stammt
- Echtes Western Digital Etikett auf einer Western Digital Festplatte mit einer anderen Speicherkapazität
- Etiketten, die Spuren von Manipulation aufweisen
- Etiketten mit fehlendem Standardaufdruck, etwa zu UL oder zur Speicherkapazität
- Fehlender Strichcode oder fehlende obere Abdeckung
- Kein Dichtungsband (unerlaubter Datenwiederherstellungsaufkleber)
- Die Seriennummer auf der oberen Abdeckung stimmt nicht mit dem Strichcode an der Endabdeckung überein
- Western Digital Etiketten oder Lüftungsfilteröffnungen sind durch vom Kunden angebrachte Aufkleber verdeckt
Schäden
- Abgebrochene Anschlussstifte
- Beschädigte, angebrochene, fehlende oder abgebrochene Anschlüsse
- Gebrochene Komponenten auf der Schaltkarte
- Verbeultes Gussstahlgehäuse
- Zerrissenes oder beschädigtes Dichtungsband
- Verbeulte obere Abdeckung
- Tiefe Kratzer
- Lose, beschädigte oder fehlende Schrauben
- Abgehobene oder beschädigte Servo-Uhr-Öffnung (SCSI)
- Fehlende Servo-Uhr-Öffnung (SCSI)
- Fehlende PCBA (Schaltkarte)
- Verdeckte Lüftungsfilteröffnungen
- Beschädigung am Zugangsport des Servoschreibers
- Beschädigung des Inspect-Pivot-Siegels
- Kratzer bis hinunter zur Kupferbeschichtung
- Bohrungsgewinde ohne Isolierung
Wenn ein Buchstabe des Alphabets nach dem Produktdatumscode angegeben ist (z. B. „05 Apr 99 X“), wurde das Produkt erneut zertifiziert und unterliegt möglicherweise nicht den Bedingungen der SanDisk Garantie, da diese nur für als neu verkaufte Produkte gilt.
Garantiebestimmungen
Für von Western Digital zusammengestellte und mit seiner Marke versehene Kits für den Einzelhandel sowie für interne Festplatten, die als "Komponentenfestplatten" (interne Festplatten, die von SanDisk verkauft und nicht als Teil eines von Western Digital zusammengestellten und mit seiner Marke versehenen Kits für den Einzelhandel verpackt wurden) verkauft werden, wird Garantie gewährt. Je nach Art der Verkaufstransaktion weicht die Produktgarantie möglicherweise von den in diesem Dokument aufgelisteten allgemeinen Angaben ab.
Eine vollständige Liste der Western Digital or WD brand Flash Product Garantiezeiträume finden Sie unter dem folgenden Link: https://support-eu.sandisk.com/app/Warranty_Policy
Hinweis:
Der Zeitraum für Ihre Garantie beginnt ab dem auf Ihrem Kaufbeleg von einem autorisierten Distributor oder Reseller angegebenen Kaufdatum und dauert nur bis zu dem in der Produktdokumentation angegebenen Termin.
Um diese Garantie in Anspruch zu nehmen, ist ein Kaufbeleg und die Festlegung eines Anfangsdatums für diese Garantie erforderlich. Um den Garantiestatus Ihres Produkts zu prüfen und ggf. das Kaufdatum für Ihr Produkt zu aktualisieren, können Sie unseren Onlineservice „Garantiestatus prüfen“ nutzen. Einige Staaten der USA erlauben keine Begrenzung der impliziten Garantie. Die oben genannte Beschränkung trifft in diesem Fall nicht zu.
Eine Beschreibung Ihrer Garantie finden Sie im Produkthandbuch. Ein Produkthandbuch erhalten Sie von Ihrem autorisierten Distributor oder Reseller oder über die SanDisk Website.
ES BESTEHT KEINE ÜBER DIE GARANTIE VON SANDISK HINAUSGEHENDE GARANTIE. SANDISK LEHNT JEDE ANDERE EXPLIZITE ODER IMPLIZITE GARANTIE FÜR DIE PRODUKTE, EINSCHLIESSLICH JEGLICHER INDIREKTER GARANTIEN FÜR DIE ALLGEMEINE GEBRAUCHSTAUGLICHKEIT, DIE EIGNUNG FÜR EINEN BESTIMMTEN ZWECK ODER DIE EINHALTUNG VON SCHUTZBESTIMMUNGEN AB. EINIGE BUNDESSTAATEN DER USA VERBIETEN DEN AUSSCHLUSS INDIREKTER GARANTIEN. DER OBEN GENANNTE AUSSCHLUSS IST DAHER AUF SIE MÖGLICHERWEISE NICHT ANWENDBAR.
Rezertifizierte Produkte
Von SanDisk rezertifizierte Produkte können von Kunden zurückgegebene Geräte sein bzw. repariert worden sein. Alle Produkte werden gemäß den hohen Qualitätsstandards von SanDisk getestet, bevor sie als rezertifiziert verkauft werden. Beachten Sie, dass einige rezertifizierte Artikel Flecken, Kratzer oder andere leichte Gebrauchsspuren aufweisen können.
Rezertifizierte Produkte, die im SanDisk Store erworben wurden:
- Tragen Sie eine eingeschränkte Herstellergarantie von 12 Monaten.
Western Digital Limited Warranty for HGST and Western Digital Brand Platform Products
Limited Warranty
Western Digital warrants to the original end user that the hardware in the Platform Product (“Product”), when properly installed, used, and maintained, will be free from defects in materials and workmanship and will substantially conform to Western Digital’s specifications for such Product during the Warranty Period, as described below. This Limited Warranty for HGST and Western Digital Brand Platform Products (the “Limited Warranty”) applies to new HGST and Western Digital Brand Products purchased through Western Digital’s authorized sales channel by the original end user for normal use and not for resale. The warranty is not transferrable from the original end user.
Warranty Exclusions
The Limited Warranty does not cover nonconformance resulting from (i) misuse, accident, negligence, modification or alteration to the hardware; (ii) use of the Product outside Western Digital’s specified operating environment; (iii) failure to perform required maintenance or the improper performance of maintenance; or (iv) failures caused by a product for which Western Digital is not responsible. There is no warranty of uninterrupted or error-free operation or defects in design. There is no warranty for loss or damage of data. Data Recovery is not covered under this warranty and is not part of the warranty returns process. The Limited Warranty does not cover support of the Product. Support for the Product may be purchased separately, under Western Digital’s support agreement terms and conditions and support offerings definitions.
Warranty Period
The Warranty Period for Western Digital’s offerings varies by product. The Warranty Period for specific HGST or Western Digital products, including the Product, can be found at www.westerndigital.com. The Warranty Period for any spare parts purchased for the Products begins from the date of shipment from Western Digital, regardless of when the spare parts are actually installed for use.
Warranty Remedies & Returns
Before seeking limited warranty service, users should first follow the troubleshooting procedures that Western Digital or your reseller/distributor provides. Western Digital will provide replacements at the Field Replacement Unit (FRU) level. Western Digital will ship the FRUs transportation prepaid. FRUs may be previously used, repaired and tested to meet Western Digital’s specifications. Title to the FRU transfers upon delivery to the carrier at the Western Digital shipping point. Western Digital retains title to the returned Product. You are responsible for importation of the FRU, if applicable. Western Digital will not return the defective part, therefore, the end user is responsible for moving data to another media before returning. Western Digital FRU is warranted for the remainder of the original Product warranty or 90 days, whichever is greater. To obtain limited warranty service, you must first obtain a Return Materials Authorization, the applicable FRU, and ship-to address by contacting the appropriate Call Center listed at http://www.westerndigital.com/support. Returns must be in Western Digital approved packaging. All returns for the Product must be sent to the Western Digital designated return location. You are responsible for all transportation charges, duties and insurance in shipping the returned hardware to Western Digital. You should remove all personal information from the Product prior to its return.
Limitation of Liability/Exclusion of Certain Damages
OTHER THAN AS EXPRESSLY STATED HEREIN, WESTERN DIGITAL DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. WESTERN DIGITAL IS NOT RESPONSIBLE FOR RETURNING TO YOU PRODUCT WHICH IS NOT COVERED BY THIS LIMITED WARRANTY. WESTERN DIGITAL AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS, AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY; 2) LOSS OF, OR DAMAGE TO, YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. WESTERN DIGITAL RESERVES THE RIGHT TO MODIFY THE LIMITED WARRANTY TERMS AT ANY TIME.
Governing Law
This Limited Warranty shall be governed by the laws of the State of California. Any claim or dispute shall be resolved exclusively by the state or federal courts in the County of Santa Clara, California. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
SanDisk Limited Warranty For Western Digital And WD Brand Flash Products
(see separate Western Digital Limited Warranty For Western Digital And WD Brand HDD Products)
SanDisk ("SanDisk") values your business and always attempts to provide you the very best of service.
No limited warranty is provided by SanDisk unless your Western Digital or WD brand Flash Product ("Product") was purchased from an authorized distributor or authorized reseller. Distributors may sell Products to resellers who then sell Products to end users. Please see below for warranty information or obtaining service. No warranty service is provided unless the Product is returned to an authorized return center in the region (warranty regions are identified as Canada, U.S.A., Latin America, Europe, Middle East, Africa, Asia Pacific, India and Thailand) where the Product was first shipped by SanDisk, which may have regional specific warranty implications.
If your Product was purchased as a component integrated within a system by a system manufacturer, no limited warranty is provided by SanDisk. Please contact the place of purchase or the system manufacturer directly for warranty service.
Nothing in this warranty modifies or excludes your legal rights under the Australian Competition and Consumer Act or the New Zealand Consumer Guarantees Act. This warranty identifies SanDisk's preferred approach to resolving warranty claims which is likely to be quick and simple for all parties.
No other warranties either express or implied by law, including but not limited to those contained in the Sale of Goods Act, are made with respect to the Product. If you purchased your Product in New Zealand for the purposes of a business, you acknowledge and agree that the New Zealand Consumer Guarantees Act does not apply.
In Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure. What constitutes a major failure is set out in the Australian Consumer Law.
Warranty
SanDisk warrants that the Product, in the course of its normal use, will for the term defined below, be free from defects in material and workmanship and will conform to SanDisk’s specifications. The limited warranty period for solid state drive (SSD) Products expires at the earlier of: (a) the term of your warranty period; or (b) when the SSD exceeds its endurance limit(s) (see SSD specifications). Please note, it is possible for a SSD Product to be used under conditions which cause the media to wear out (and the warranty to expire) prior to the expiration of the stated time period in the warranty period, as specified in the applicable endurance specification. Please refer to this link to determine the term of your warranty period https://support-eu.sandisk.com/app/answers/detailweb/a_id/2 The term of your warranty period shall commence on the purchase date appearing on your purchase receipt from an authorized distributor or authorized reseller. Proof of purchase shall be required to be eligible for this warranty and to establish the commencement date of this warranty. Warranty service will not be provided unless the Product is returned to an authorized distributor, authorized reseller or regional SanDisk return center where the Product was first shipped by SanDisk. SanDisk may at its discretion make extended warranties available for purchase. SanDisk shall have no liability for any Product returned if SanDisk determines that the Product was (i) not purchased from an authorized distributor or authorized reseller, (ii) not used in accordance with SanDisk specifications and instructions, (iii) not used for its intended function, or (iv) stolen from SanDisk, or that the asserted defect a) is not present, b) cannot reasonably be rectified because of damage occurring before SanDisk receives the Product, or c) is attributable to misuse, improper installation, alteration (including removing or obliterating labels and opening or removing external enclosures, including the mounting frame, unless the product is on the list of limited user-serviceable products and the specific alteration is within the scope of the applicable instructions, as found at https://support-eu.sandisk.com), accident or mishandling while in the possession of someone other than SanDisk.
PRODUCTS ARE COMPLEX AND FRAGILE ITEMS THAT MAY OCCASIONALLY FAIL DUE TO (A) EXTERNAL CAUSES, INCLUDING WITHOUT LIMITATION, MISHANDLING, EXPOSURE TO HEAT, COLD, AND HUMIDITY, AND POWER FAILURES, OR (B) INTERNAL FAULTS . SUCH FAILURES CAN RESULT IN THE LOSS, CORRUPTION, DELETION OR ALTERATION OF DATA. NOTE THAT YOU SHALL BE RESPONSIBLE FOR THE LOSS, CORRUPTION, DELETION OR ALTERATION OF DATA HOWSOEVER CAUSED, AND FOR BACKING UP AND PROTECTING DATA AGAINST LOSS, CORRUPTION, DELETION OR ALTERATION. YOU AGREE TO CONTINUALLY BACK UP ALL DATA ON THE PRODUCT, AND TO COMPLETE A BACKUP PRIOR TO SEEKING ANY GENERAL SERVICE AND TECHNICAL SUPPORT FROM SANDISK.
In Australia, if the Product is not of a kind ordinarily acquired for personal, domestic or household use or consumption, provided it is fair and reasonable to do so, SanDisk limits its liability to replacement of the Product or supply of equivalent or better Product.
This warranty shall extend to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety (90) days from the date of shipment of a repaired or replaced Product, whichever is longer. This warranty is SanDisk’s sole manufacturer's warranty and is applicable only to Products sold as new.
Obtaining Service
SanDisk values your business and always attempts to provide you the very best of service. Should you encounter any problem, please give us an opportunity to address it before returning this Product. Most technical support questions can be answered through our knowledge base or e-mail support service at https://support-eu.sandisk.com. If the answer is not available or, if you prefer, please contact SanDisk at the applicable telephone numbers listed in the following link: https://www.sandisk.com/support/international-phone-numbers
If you wish to make a claim, you should initially contact the dealer from whom you originally purchased the Product. If you are unable to contact the dealer from whom you originally purchased the Product, please visit our product support Web site at https://support-eu.sandisk.com for information on how to obtain service or a Return Material Authorization (RMA). If it is determined that the Product may be defective, you will be given an RMA number and instructions for Product return. An unauthorized return (i.e., one for which an RMA number has not been issued) will be returned to you at your expense. Authorized returns must be shipped in an approved shipping container, prepaid and insured, to the address provided with your RMA number. If following receipt of a qualifying claim under this warranty, SanDisk or the dealer from whom you originally purchased the Product determines that your claim is valid, SanDisk or such dealer shall, at its discretion, either repair or replace the Product with an equivalent or better Product or refund the cost of the Product to you. You are responsible for any expenses associated with a claim under this warranty. The benefits provided to you under this warranty are in addition to other rights and remedies available to you under the Australian Competition and Consumer Act or the New Zealand Consumer Guarantees Act.
Your original box and packaging materials should be kept for storing or shipping your SanDisk Product. To conclusively establish the period of warranty, check the warranty expiration (serial number required) via https://support-eu.sandisk.com.
SanDisk Technologies, Inc.
951 Sandisk Drive
Milpitas, California 95035
949-672-7000
support@sandisk.com
No Product may be returned directly to SanDisk without first contacting SanDisk for a Return Material Authorization ("RMA") number. If it is determined that the Product may be defective, you will be given an RMA number and instructions for Product return. An unauthorized return, i.e. one for which an RMA number has not been issued, will be returned to you at your expense. Authorized returns are to be shipped prepaid and insured to the address on the RMA in an approved shipping container Your original box and packaging materials should be kept for storing or shipping your Product. If upon inspection of your returned Product SanDisk suspects fraud or deems such Product to be counterfeit, SanDisk may, in its sole discretion, confiscate such Product or take such other actions as it deems necessary. To request an RMA, please click here.
Embargoed countries ineligible for RMA services
Current US governmental regulations prevent us from doing business with customers in the following countries and regions
| North Korea | Iran |
| Crimea (region) | Sudan |
| Cuba | Syria |
If your country is not in the embargoed list and you cannot create an RMA, please contact a Western Digital distributor in that country for product replacement. For a complete list authorized distributors worldwide, please see our list of authorized distributors.
SanDisk's limited warranty provides that, subject to the following limitations, each Product will be free from defects in material and workmanship and will conform to SanDisk's specification for the particular Product.
Limitation of Remedies
YOUR EXCLUSIVE REMEDY FOR ANY DEFECTIVE PRODUCT IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT.
SanDisk may elect which remedy or combination of remedies to provide in its sole discretion. SanDisk shall have a reasonable time after determining that a defective Product exists to repair or replace a defective Product. SanDisk's replacement Product under its limited warranty will be manufactured from new and serviceable used parts. SanDisk's warranty applies to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety days from the date of shipment of a repaired or replaced Product, whichever is longer.
Limitation of Damages
SANDISK'S ENTIRE LIABILITY FOR ANY DEFECTIVE PRODUCT SHALL IN NO EVENT EXCEED THE PURCHASE PRICE FOR THE DEFECTIVE PRODUCT. THIS LIMITATION APPLIES EVEN IF SanDisk CANNOT OR DOES NOT REPAIR OR REPLACE ANY DEFECTIVE PRODUCT AND YOUR EXCLUSIVE REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
No Consequential or Other Damages
NOTWITHSTANDING ANYTHING ELSE IN THIS POLICY OR OTHERWISE, SANDISK WILL NOT BE LIABLE WITH RESPECT TO THE PRODUCTS UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY (I) FOR ANY AMOUNT IN EXCESS OF THE PURCHASE PRICE FOR THE DEFECTIVE PRODUCT OR (II) FOR ANY GENERAL, CONSEQUENTIAL, PUNITIVE, INCIDENTAL OR SPECIAL DAMAGES. THESE INCLUDE LOSS OF RECORDED DATA, INTERRUPTION OF USE, THE COST OF RECOVERY OF LOST DATA, LOST PROFITS AND THE COST OF THE INSTALLATION OR REMOVAL OF ANY PRODUCTS, THE INSTALLATION OF REPLACEMENT PRODUCTS, AND ANY INSPECTION, TESTING, OR REDESIGN CAUSED BY ANY DEFECT OR BY THE REPAIR OR REPLACEMENT OF PRODUCTS ARISING FROM A DEFECT IN ANY PRODUCT. THIS SECTION DOES NOT LIMIT LIABILITY FOR BODILY INJURY OF A PERSON.
IN THE UNITED STATES, SOME STATES DO NOT ALLOW EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE LIMITATIONS ABOVE MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
Your Use of the Product
SanDisk will have no liability for any Product returned if SanDisk determines that:
- The product was stolen from SanDisk.
- The asserted defect:
- is not present,
- cannot reasonably be fixed because of damage occurring when the Product is in the possession of someone other than SanDisk, or
- is attributable to misuse, improper installation, alteration (including removing or obliterating labels and opening or removing external covers (unless authorized to do so by Western Digital or an authorized Service Center)), accident or mishandling while in the possession of someone other than SanDisk.
- The Product was not sold to you as new.
- The product was not used in accordance with Western Digital specifications and instructions.
- The product was not used for its intended function (for example, desktop drives used in an Enterprise environment).
Additional Limitations on Warranty
Western Digital's warranty does not cover Products which have been received improperly packaged, altered, or physically damaged. Products will be inspected upon receipt. Here are some examples of products that Western Digital will not accept for warranty claim:
Packaging
- Improperly packaged
- Non-qualified shipping container
Alterations
- Counterfeit label(s)
- Customer added jumper wires
- Incorrect PCBA/HDA pair
- Labels have been switched:
- True Western Digital label on non-Western Digital drive
- True Western Digital label on different capacity Western Digital Drive
- Labels exhibit tampering
- Label missing standard printing such as UL or capacity
- Missing barcode or top cover label
- No tape seal – (non-authorized data recovery sticker)
- Serial number on top cover does not match barcode on end
- Western Digital labels or breather filter holes obscured by customer applied stickers
Damage
- Broken pins on connector
- Connector(s) are damaged, cracked, missing or broken
- Cracked components on the circuit board
- Dented base casting
- Torn or punctured tape seal
- Dented top cover
- Deep scratch
- Loose, damaged, or missing screws
- Lifted or punctured servo clock hole (SCSI)
- Missing servo clock hole (SCSI)
- Missing PCBA (Circuit Board)
- Obscured breather filter holes
- Punctured at servo writer access port
- Punctured inspect pivot seal
- Scratch exposing copper trace
- Stripped mounting hole threads
If an alphabetic character appears after the Product date code (example: 05 Apr 99 X), the Product has been re-certified and may not be subject to the terms of SanDisk's warranty as it applies only to products sold as new.
Warranty Policy
Retail Kits that are assembled and branded by Western Digital, along with internal drives sold as "Component Drives" (internal hard drives that SanDisk sold and specifically did not package as part of a Western Digital assembled and branded retail kit), come with a limited warranty. Depending on the type of sales transaction, product warranty may differ from the general warranty information listed herein.
For a full list of Western Digital or WD brand Flash Product Limited Warranty Periods please visit SanDisk Warranty Periods
Note:
The term of your limited warranty period shall commence on the purchase date appearing on your purchase receipt from an authorized distributor or authorized reseller and extends only for the period of time set forth in the Product documentation.
Proof of purchase shall be required to be eligible for this warranty and to establish the commencement date of this warranty. To verify the warranty of your Product and update your purchase date (if required), please use our online Warranty Status Check service. In the United States, some states do not allow limitations on how long implied warranties last, so the above limitation may not apply to you.
Please refer to your Product manual for a statement of your limited warranty. A Product manual can be obtained from your authorized distributor or reseller or the SanDisk web site.
THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE FACE OF THE SANDISK LIMITED WARRANTY. SANDISK DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE PRODUCTS, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT. IN THE UNITED STATES, SOME STATES DO NOT ALLOW THE EXCLUSION OF THE IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
Recertified Products
SanDisk recertified products may consist of customer return units and may be repaired. All products are tested and determined to meet SanDisk's stringent quality standards before they are sold as recertified. Please note that some recertified items may have marks, scratches, or other slight signs of wear.
Recertified product purchases made on the SanDisk Store website:
- Carry a manufacturer's limited warranty of 12 months.
SanDisk Limited Warranty for SanDisk Brand Consumer Flash Products
(see separate Western Digital Limited Warranty for SanDisk Brand Consumer HDD Products)
SanDisk gewährleistet gegenüber ihren Endkunden (“Sie”), dass dieses Produkt (das “Produkt”), mit Ausnahme seines Inhalts und/oder der dazu oder darin gelieferten Software, frei von erheblichen Herstellungsfehlern ist, den von SanDisk veröffentlichten Produktbeschreibungen entspricht und zum normalen Gebrauch in Einklang mit diesen Produktbeschreibungen während der in der Tabelle angegebenen, ab dem Tag des Kaufes laufenden Gewährleistungsdauer taugt, vorausgesetzt, dass das Produkt gesetzeskonform auf den Markt gebracht worden ist. Diese Gewährleistung gilt nur für Sie und ist nicht übertragbar.
Diese Gewährleistung gilt nicht beim Gebrauch des Produkts im Zusammenhang mit den folgenden Verwendungen oder Geräten (festgelegt durch SanDisk): (i) übliche Abnutzung, (ii) Videomonitoring-, Sicherheits- und Überwachungsgeräte, (iii) Internetprotokolle/Netzwerkkameras, (iv) autointerne Aufzeichnungsgeräte/Armaturenbrettkameras/Fahrdatenschreiberkameras, (v) Bildschirmgeräte für Video-Loop-Produkte, (vi) fortlaufende Digitalempfängergeräte, (vii) fortlaufende Datenaufzeichnungsgeräte wie z.B. Server oder (viii) anderweitiger überhöhter Gebrauch, welcher den normalen, in den Produktbeschreibungen angegebenen Gebrauch überschreitet. Für Angaben zu SanDisk-Produkten, welche zum Gebrauch im Zusammenhang mit den in den obgenannten Punkten (i) bis (vi) aufgeführten Verwendungen und Geräten vorgesehen sind, besuchen Sie bitte hier unsere Website für Hochleistungsprodukte.
Diese Gewährleistung ist auf Originalprodukte von SanDisk beschränkt. Nur für EMEA-Kunden: Weder SanDisk Technologies, Inc. noch mit dieser verbundene Gesellschaften („WDT“) leisten Support für Produkte, welche nicht von WDT in den Europäischen Wirtschafsraum eingeführt oder in diesen auf den Markt gebracht und nicht durch ihre autorisierten Verkaufskanäle verkauft werden.
Zur Geltendmachung eines Gewährleistungsanspruchs kontaktieren Sie bitte während der Gewährleistungsdauer SanDisk über die in der Tabelle genannte Telefonnummer oder über support@SanDisk.com, belegen Sie bitte den Kauf (mit Nachweis des Datums und des Ortes des Kaufes sowie des Namens des Wiederverkäufers) und nennen Sie bitte den Produktnamen, den Produkttyp und die Produktnummer. Sie möchten bitte das Produkt erst zurücksenden, nachdem Sie eine Materialrücksendebewilligung und allfällige weitere einzuhaltende Anweisungen erhalten haben. Für weitere Angaben gehen Sie bitte auf sandisk.com/de-de/support. Die Rücksendung des Produkts ist unerlässliche Voraussetzung für die Gewährleistung. SanDisk haftet nicht für Produktverlust oder Produktschaden während des Transports.
Ausschliesslich für Kunden in Belgien, Luxemburg, Österreich und der Schweiz bzw. soweit gesetzlich zulässig: SanDisk hat das Recht, das Produkt entweder (1) zu reparieren oder (2) es mit einem neuen, nachgerüsteten oder wiederaufbereiteten Produkt von gleicher oder grösserer Leistungsfähigkeit oder mit einem anderweitig gleichwertigen Produkt zu ersetzen. Im Fall (2) kann SanDisk das Produkt mit einem solchen ersetzen, welches zuvor gebraucht, repariert und mit Blick auf das Erfüllen der SanDisk-Produktanforderungen geprüft worden ist.
Ausschliesslich für Kunden in Deutschland bzw. soweit gesetzlich zulässig: SanDisk hat das Recht, das Produkt entweder (1) zu reparieren oder (2) es mit einem neuen Produkt von gleicher oder grösserer Leistungsfähigkeit oder mit einem anderweitig gleichwertigen Produkt zu ersetzen.
SanDisk haftet nicht für indirekte Schäden oder Folgeschäden (einschliesslich Datenverlustes) oder für durch unsachgemässen Gebrauch verursachte Schäden (einschliesslich Gebrauchs in einem nicht passenden Gerät oder in einer anderen produktbeschreibungswidrigen Weise) oder für Schäden wegen unsachgemässer Installation, unprofessioneller Reparatur, Änderung oder Unfalls. Die vorliegende Gewährleistung beschränkt die Haftung von SanDisk abschliessend; die Gewährleistung von SanDisk geht nie über den Preis hinaus, den Sie für das SanDisk-Produkt bezahlt haben, zuzüglich Ihrer zur Durchsetzung des Gewährleistungsanspruchs bei Ihnen notwendigerweise angefallenen Kosten. SanDisk-Produkte dürfen nicht in Geräten verwendet werden, deren Versagen Leib und Leben gefährden kann, z.B. nicht in Lebenserhaltungssystemen. SANDISK LEHNT JEDE AUSDRÜCKLICHE ODER IMPLIZITE GEWÄHRLEISTUNG AB, SOWEIT DIES GESETZLICH ZULÄSSIG IST. SOWEIT SANDISK UNDER DEM ANWENDBAREN RECHT IMPLIZITE GEWÄHRLEISTUNG NICHT AUSSCHLIESSEN KANN, SO IST DIESE AUF DIE DAUER DER AUSDRÜCKLICHEN GEWÄHRLEISTUNG BESCHRÄNKT. DIE DAUER DER GEWÄHRLEISTUNG AUF EINEM ERSATZPRODUKT IST AUF DIE DAUER BESCHRÄNKT, WELCHE NOCH FÜR DAS URSPRÜNGLICH GEKAUFTE PRODUKT LIEF. GEWISSE STAATEN (ODER GERICHTSBARKEITEN) ERLAUBEN DEN AUSSCHLUSS ODER DIE BESCHRÄNKUNG DER HAFTUNG FÜR INDIREKTE SCHÄDEN ODER FOLGESCHÄDEN NICHT, IN WELCHEN FÄLLEN DER OBGENANNTE AUSSCHLUSS BZW. DIE OBGENANNTE BESCHRÄNKUNG FÜR SIE NICHT WIRKSAM IST.
Diese beschränkte Gewährleistung räumt Ihnen gewisse Rechte ein. Nationales, gliedstaatliches oder lokales Recht mag Ihnen andere Rechte einräumen, welche von der vorliegenden Gewährleistung nicht berührt werden.
SanDisk Limited Warranty for SanDisk Brand Consumer Flash Products
(see separate Western Digital Limited Warranty for SanDisk Brand Consumer HDD Products)
SanDisk provides this limited warranty to the end user purchaser (“You”), that this product (the “Product”), excluding content and or software supplied with or on the Product, will be free from material defects in manufacture, will conform to SanDisk's published product specifications, and will be fit for normal use in accordance with published instructions during the Warranty Period specified in the table commencing on the date of purchase provided that the Product is legally placed on the market. This warranty is provided only to You and is not transferable.
This warranty does not cover use of the Product in connection with the following uses or devices (as determined by SanDisk): (i) normal wear and tear, (ii) video monitoring, security, and surveillance devices, (iii) internet protocol/network cameras, (iv) in-car recording devices/dashboard cameras/black box cameras, (v) display devices that loop video, (vi) continuous recording set top box devices, (vii) continuous data logging devices like servers, or (viii) other excessive uses that exceed normal use in accordance with published instructions. The warranty exclusions set forth in points (ii)-(vii) above do not apply to the following: SanDisk High Endurance Video Monitoring microSD Cards located here.
This warranty covers only original SanDisk® consumer flash products. United States consumers only: SanDisk will not provide any support for any SanDisk® products that SanDisk Technologies, Inc. has not imported into the United States and sold through its authorized channels.
To make a warranty claim please contact SanDisk at the telephone number in the table or support@SanDisk.com within the Warranty Period and provide proof of purchase (showing date and place of purchase and name of the reseller) and product name, type and number. You may return the Product after first obtaining a Return Material Authorization number and following any other guidelines listed. For further information see sandisk.com/support. This warranty is conditioned upon the return of the Product. SanDisk is not responsible for any Product lost or damaged during shipping. California consumers only: California law provides that for in-warranty service, California residents have the option to return the Product to (A) the retail store location where the Product was purchased or (B) to another retail store location that sells the SanDisk product of the same type.
SanDisk may, at its option, either: (1) repair or replace the Product with a new reconditioned or refurbished Product of equal or greater capacity, or another equivalent product; or (2) refund the current market value of the Product at the time the warranty claim is made to SanDisk if SanDisk is unable to repair or replace the Product. In the case of replacements, SanDisk may replace the Product with one that was previously used, repaired, and tested to meet SanDisk specifications. SanDisk will not be liable for indirect or consequential damage (including loss of data), or for damage caused by improper use (including use in an incompatible device or manner and use otherwise not in accordance with the instructions), or by improper installation, unprofessional repair, modification or accident. This constitutes SanDisk's entire liability which will never exceed the price you paid for it, plus the necessary costs you made for the warranty claim. SanDisk products must not be used in applications where failure could threaten injury or life, such as life support systems. SANDISK DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES TO THE FULLEST EXTENT PERMITTED BY LAW. IF SANDISK CANNOT DISCLAIM IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN TO THE EXTENT POSSIBLE, SUCH IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THE EXPRESS WARRANTY. THE WARRANTY DURATION ON ANY REPLACED PRODUCT WILL BE THAT PORTION OF THE WARRANTY PERIOD REMAINING ON YOUR ORIGINAL PRODUCT. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.
This limited warranty gives you specific legal rights. National, state and local laws may grant you other rights that are not affected by this warranty.
SANDISK MANUFACTURER'S RETAIL PRODUCTS LIMITED WARRANTY - AMERICAS (NON-US)
SanDisk warrants to the end user, that this product, excluding content and or software supplied with or on the product, will be free from material defects in manufacture, will conform to SanDisk's published product specifications and be fit for normal use during the Warranty Period specified in the table commencing on the date of purchase provided that the product is legally placed on the market. This warranty is provided only to You and is not transferable. Název produktu Exkluzivní
This warranty does not cover use of the Product in connection with the following uses or devices (as determined by SanDisk): (i) normal wear and tear, (ii) video monitoring, security, and surveillance devices, (iii) internet protocol/network cameras, (iv) in-car recording devices/dashboard cameras/black box cameras, (v) display devices that loop video, (vi) continuous recording set top box devices, (vii) continuous data logging devices like servers, or (viii) other excessive uses that exceed normal use in accordance with published instructions. The warranty exclusions set forth in points (ii)-(vii) above do not apply to the following: SanDisk High Endurance Video Monitoring microSD Cards located here.
This warranty covers only original SanDisk® consumer flash products. To the extent permitted by law, SanDisk reserves the right to decline warranty support to goods not imported through authorized channels.
To make a warranty claim please contact SanDisk at the telephone number in the table or support@SanDisk.com within the Warranty Period and provide proof of purchase (showing date and place of purchase and name of the reseller) and product name, type and number. You may return the product after first obtaining a Return Material Authorization number and following any other guidelines listed. For further information see sandisk.com/support. This warranty is conditional upon the return of the Product. SanDisk is not responsible for any Product lost or damaged during shipping.
SanDisk may at its option repair this product or provide you with an equivalent product; and if unable to repair or replace the product, will refund the purchase price. SanDisk will not be liable for indirect or consequential damage (including loss of data), or for damage caused by improper use (including use in an incompatible device and use not in accordance with the instructions), or by improper installation, unprofessional repair, modification or accident. This constitutes SanDisk's entire liability which will never exceed the price you paid for it, plus the necessary costs you made for the warranty claim. SanDisk products must not be used in applications where failure could threaten injury or life, such as life support systems. SANDISK DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES TO THE FULLEST EXTENT PERMITTED BY LAW. IF SANDISK CANNOT DISCLAIM IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN TO THE EXTENT POSSIBLE, SUCH IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THE EXPRESS WARRANTY. THE WARRANTY DURATION ON ANY REPLACED PRODUCT WILL BE THAT PORTION OF THE WARRANTY PERIOD REMAINING ON YOUR ORIGINAL PRODUCT.
National, state and local laws may grant you other rights that are not affected by this warranty.
Australia consumers only: SanDisk's products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the products repaired or replaced if the products fail to be of acceptable quality and the failure does not amount to a major failure.
SanDisk Limited Warranty for SanDisk Brand Consumer Flash Products
(see separate Western Digital Limited Warranty for SanDisk Brand Consumer HDD Products)
SanDisk garantit au consommateur final (« Vous ») que le Produit (hors contenu et/ou logiciel fourni avec le Produit) est exempt de défaut majeure fabrication, qu’il est conforme aux spécifications du produit publiées par SanDisk, qu’il est propre à une utilisation normale, conformément à la notice d’utilisation, pendant toute la durée de la garantie indiquée dans le tableau, laquelle commence à la date d’achat du Produit, à condition que le Produit ait été légalement commercialisé. Cette garantie vous est strictement réservée et ne peut être transférée.
Cette garantie ne couvre pas le Produit dans les cas suivants (tels que déterminés par SanDisk) : (i) usure normale du Produit, (ii) utilisation du Produit en association avec (ii) un système de vidéosurveillance, un dispositif de sécurité ou de surveillance, (iii) un système de caméra IP ou caméra réseau, (iv) un système d’enregistrement embarqué / de caméra embarqué / d’enregistrement automatique (ou « boite noire »), (v) un appareil permettant de lire en boucle une vidéo, (vi) un boitier décodeur muni d’un dispositif d’enregistrement en continu, (vii) un appareil permettant l’enregistrement de données en continu, tel qu’un serveur, ou (viii) toute autre utilisation qui va au-delà d’un usage normal du Produit tel que prévu par la notice d’utilisation. Pour plus d’informations concernant les produits SanDisk qui peuvent être utilisés dans les cas définis aux points (i) à (vi) ci-dessus, veuillez consulter la fiche des produits haute endurance située ici.
La garantie couvre uniquement les produits authentiques SanDisk®. Pour les consommateurs de l’Espace Economique Européen (EEE) uniquement : ni la société SanDisk Techonologies Inc. ni ses sociétés affiliées (« WDT ») ne fourniront de service d’assistance pour les produits qui n’ont pas été importés ou commercialisés dans l’EEE par WDT ou avec son accord et vendus par un distributeur autorisé.
Pour toute réclamation, veuillez contacter SanDisk via le numéro disponible sur la page du site internet ou par mail à support@SanDisk.com avant l’expiration de la garantie, et vous munir du justificatif d’achat (comprenant la date et le lieu d’achat ainsi que le nom du revendeur), du nom, du type et du numéro du produit. Le Produit ne pourra être retourné qu’après que vous ayez obtenu un numéro d’Autorisation de Retour d’Article et respecté les obligations susmentionnées. Pour plus d’informations, veuillez consulter la section « Support » sur le site sandisk.com/fr-fr/support. La garantie ne pourra être mise en œuvre qu’à réception du Produit par SanDisk. SanDisk ne pourra être tenu responsable de la perte ou de l’endommagement du Produit pendant le transport.
SanDisk pourra, à sa seule discrétion, (1) réparer ou (2) remplacer le Produit par un produit neuf, reconditionné, ou remis en état, d’une qualité égale ou supérieure, ou par tout autre produit équivalent. En cas de remplacement, SanDisk pourra remplacer le Produit par un produit déjà utilisé, réparé et testé conformes aux spécifications de SanDisk.
SanDisk ne peut être tenu pour responsable des dommages indirects ou consécutifs (tels que les pertes de données) ni des dommages causés par une utilisation anormale du Produit (telle que l’utilisation du Produit avec un appareil incompatible, d’une façon inappropriée, ou qui ne respecte pas les instructions d’utilisation), une installation non conforme, une réparation effectuée par une personne non qualifiée, une modification ou un accident. Ce qui relève de l’entière responsabilité de SanDisk ne peut excéder le prix payé par le consommateur plus les coûts occasionnés pour la réclamation. Les produits SanDisk ne doivent pas être utilisés dans les cas où un dysfonctionnement pourrait blesser ou mettre en danger la vie de quelqu’un, notamment dans le cas de l’utilisation du Produit avec des systèmes de maintien en vie. SANDISK EXCLUT TOUTE GARANTIE EXPRESSE OU IMPLICITE DANS LES LIMITES LES PLUS ETENDUES AUTORISEES PAR LA LOI. DANS LES CAS OU LA LOI APPLICABLE NE PERMET PAS A SANDISK DE S’EXONERER DE GARANTIES IMPLICITES, CES GARANTIES NE SONT VALABLES, DANS LA MESURE DU POSSIBLE EN VERTU DE LA LOI APPLICABLE, QUE POUR LA DUREE DE VALIDITE DE LA GARANTIE EXPLICITE. EN CAS REMPLACEMENT DE PRODUIT, LA DUREE DE LA GARANTIE EST LA PERIODE RESTANTE DE LA GARANTIE DU PRODUIT D’ORIGINE. CERTAINS ETATS (OU JURIDICTIONS) N’AUTORISANT PAS L’EXCLUSION OU LA RESTRICTION DE LA RESPONSABILITE AU REGARD DES DOMMAGES ACCESSOIRES OU INDIRECTS, DE TELLES EXCLUSIONS OU RESTRICTIONS NE VOUS SONT PAS APPLICABLES.
Cette garantie limitée vous donne des droits spécifiques. Le droit national ou local peut accorder d’autres droits qui ne sont pas remis en cause par cette garantie.
Πολιτική εγγύησης εμπορικών προϊόντων
Limited Warranty for Western Digital® and SanDisk® Commercial Hardware Flash-based Drive Products
ΔΙΑΒΑΣΤΕ ΠΡΟΣΕΚΤΙΚΑ ΤΟΥΣ ΑΚΟΛΟΥΘΟΥΣ ΟΡΟΥΣ ΚΑΙ ΠΡΟΫΠΟΘΕΣΕΙΣ ΠΡΙΝ ΑΓΟΡΑΣΕΤΕ, ΑΝΟΙΞΕΤΕ Ή ΧΡΗΣΙΜΟΠΟΙΗΣΕΤΕ ΜΕ ΟΠΟΙΟΝΔΗΠΟΤΕ ΑΛΛΟ ΤΡΟΠΟ ΤΟ ΠΡΟΪΟΝ ΠΟΥ ΚΑΤΑΣΚΕΥΑΣΤΗΚΕ ΑΠΟ ΤΗ SANDISK TECHNOLOGIES, INC. (Ο «ΚΑΤΑΣΚΕΥΑΣΤΗΣ»). Η ΧΡΗΣΗ ΤΟΥ ΠΡΟΪΟΝΤΟΣ ΣΥΝΕΠΑΓΕΤΑΙ ΤΗ ΣΥΜΦΩΝΙΑ ΜΕ ΤΟΥΣ ΟΡΟΥΣ ΚΑΙ ΠΡΟΫΠΟΘΕΣΕΙΣ ΤΗΣ ΠΑΡΟΥΣΑΣ ΔΗΛΩΣΗΣ ΠΕΡΙΟΡΙΣΜΕΝΗΣ ΕΓΓΥΗΣΗΣ (Η «ΣΥΜΦΩΝΙΑ»). ΜΗ ΧΡΗΣΙΜΟΠΟΙΗΣΕΤΕ ΤΟ ΠΡΟΪΌΝ ΕΑΝ ΔΕΝ ΣΥΜΦΩΝΕΙΤΕ ΜΕ ΤΟΥΣ ΟΡΟΥΣ ΚΑΙ ΤΙΣ ΠΡΟΫΠΟΘΕΣΕΙΣ ΤΗΣ ΠΑΡΟΥΣΑΣ ΣΥΜΦΩΝΙΑΣ.
Α. Πληροφορίες για την εγγύηση
1. This warranty ("Warranty") is provided by SanDisk Technologies, Inc. and its applicable subsidiaries (collectively, "Manufacturer"), is non-transferable, and applies only to the Commercial Hardware Drive Products identified in the Table in Section F below (each, a "Product"). The Warranty is provided solely to the original end user purchaser of this Product (“Customer”).
2. This Warranty does not cover purchases of the Products from a Reseller by a party who is not intending to be the end user of the product. The warranty and support for that product must be initiated by the distributing or reselling party from which the purchase was made ("Reseller") on that party’s behalf.
3. Η παρούσα εγγύηση δεν καλύπτει πλαστά προϊόντα ή προϊόντα της γκρίζας αγοράς. Ο κατασκευαστής δεν θα παρέχει καμία υποστήριξη για προϊόντα (α) τα οποία δεν έχουν μεταφερθεί από τον ίδιο (ή για τα οποία δεν έχει εγκριθεί η μεταφορά τους) στη χώρα πώλησης ή/και (β) τα οποία δεν έχουν πωληθεί από εξουσιοδοτημένα κανάλια.
4. Κάθε προϊόν προορίζεται μόνο για εμπορική χρήση και δεν θα πρέπει να χρησιμοποιείται από καταναλωτές ή νοικοκυριά. Η παρούσα εγγύηση δεν καλύπτει τυχόν προσωπική μη εμπορική χρήση του προϊόντος. Εάν έχετε αγοράσει αυτό προϊόν από εξουσιοδοτημένο κατάστημα πώλησης για προσωπική, μη εμπορική χρήση, ανατρέξτε στις ισχύουσες διατάξεις της εγγύησης λιανικής πώλησης για το προϊόν, η οποία είναι διαθέσιμη στην ιστοσελίδα https://www.sandisk.com/warranty.
5. Εάν το προϊόν του πελάτη περιλαμβάνει ξεχωριστά αυτόνομα προγράμματα λογισμικού που παρέχονται από τον κατασκευαστή (π.χ. Πίνακας εργαλείων SSD), η χρήση των προγραμμάτων αυτών διέπεται από τη συμφωνία άδειας χρήσης τελικού χρήστη που συνοδεύει το εκάστοτε πρόγραμμα και όχι από την παρούσα συμφωνία.
Β. Πληροφορίες για την τεχνική υποστήριξη κατά την περίοδο εγγύησης
1. Any technical support issues or warranty claims for the Products should be processed through the party from whom Customer purchased the Product.
2. Εάν το εν λόγω προϊόν έχει ήδη ενσωματωθεί ή προεγκατασταθεί σε συσκευή ή υπολογιστή τρίτου μέρους, ο πελάτης θα πρέπει να επικοινωνήσει με τον επίσημο κατασκευαστή αναφορικά με το προϊόν του τρίτου μέρους και τη βασική τεχνική υποστήριξη και τις απαιτήσεις εγγύησης.
3. If Customer purchased this product directly from Manufacturer, then Customer may seek technical support by contacting Customer Service within the Warranty Period by email at support@SanDisk.com or at the telephone number for Customer’s region found at https://www.sandisk.com/support/international-phone-numbers. Such technical support shall only address errors which are solely attributable to the manufacture of the Product.
Γ. Όροι εγγύησης
1. Manufacturer warrants to Customer that this Product, excluding content and/or software (if applicable) supplied with or within the Product, will, during the applicable Warranty Period (as defined below) specified below under normal use conditions, (a) be free from material defects in material or workmanship and, (b) will materially conform to Manufacturer's published product Specifications (as defined below). A Product will be considered to have a material defect or to be materially defective only if such Product does not meet the stated design lifetime (up to the applicable Warranty Period) and is returned to the appropriate location within the Warranty Period and subject to applicable performance threshold information contained in the Product's datasheet (as produced or provided by Manufacturer).
“Specifications” shall mean operational elements, features, reliability characteristics and functional design specifications for a Product stated in the Product specifications (i.e., documents labeled as “specification” or “data sheet” and such Product’s qualification report).
2. Η παρούσα εγγύηση δεν καλύπτει βλάβες στο προϊόν που οφείλονται σε ατύχημα, κατάχρηση, κακή χρήση, φυσική ή προσωπική καταστροφή, ακατάλληλη εγκατάσταση, στην παρουσία προϊόντος τρίτου μέρους εντός υπολογιστή ή σε μη εξουσιοδοτημένη αποσυναρμολόγηση, επισκευή ή τροποποίηση. Είναι πιθανόν ένα προϊόν να χρησιμοποιηθεί σε συνθήκες που ενδέχεται να οδηγήσουν σε βλάβη των πολυμέσων (και ακύρωση της εγγύησης) πριν τη λήξη της χρονικής περιόδου όπως αυτή ορίζεται στην περίοδο εγγύησης, όπως προβλέπεται στην εφαρμοζόμενη προδιαγραφή αντοχής.
3. Στην περίπτωση σύγκρουσης μεταξύ των όρων της παρούσας συμφωνίας και τυχόν υφιστάμενων ισχυόντων όρων εγγύησης μεταξύ του πελάτη και του κατασκευαστή, οι όροι μεταξύ του πελάτη και του κατασκευαστή υπερέχουν της παρούσας συμφωνίας. Ωστόσο, η παρούσα συμφωνία υπερέχει των εκ των προτέρων τυπωθέντων όρων σε όλα τα έντυπα πελατών, συμπεριλαμβανομένων, μεταξύ άλλων, των δελτίων παραγγελίας που εκδίδει ο πελάτης.
Δ. Απαιτήσεις εγγύησης
1. To make a warranty claim, Customer may either (a) contact the Reseller within the Warranty Period and provide proof of purchase and the returning party's original purchase status (showing date, place of purchase and name of the Reseller as applicable) and product name, type and number or (b) receive a RMA number from Manufacturer and follow Manufacturer’s warranty return procedures. Only the Customer is entitled to exercise the Warranty, and such Customer must return the Product following the guidelines listed by Reseller and/or Manufacturer, including a detailed statement of the problem sufficient to readily reproduce the problem. Manufacturer reserves the right, at its discretion, to direct the Customer to return products through the Reseller.
2. Μπορεί να απαιτείται επιστροφή σε άλλη χώρα από εκείνη όπου ο πελάτης βρίσκεται ή/και αγόρασε το προϊόν.
3. If Customer purchased the Product directly from Manufacturer and believes that it fails to comply with the warranty, then Customer will abide by Manufacturer’s then-current Return Material Authorization (“RMA”) process and Customer shall request an RMA number from Customer Service upon presenting a summary of the defect. Manufacturer will then issue an RMA number to Customer, together with instructions on shipping to Manufacturer the Product believed by Customer to be defective. Customer will return any such Product believed to be defective in an appropriate container, which will conspicuously bear the RMA number Customer obtains from Manufacturer prior to return. Products returned to Manufacturer under this section, and any repaired or replaced Products under this Exhibit, will be delivered to and from Manufacturer at Manufacturer’s expense and risk. Manufacturer (or a contractor of Manufacturer) shall assess the Product and, upon finding a defect, process the return at Manufacturer’s sole expense. If Manufacturer determines that a defect does not exist in such Product, Customer will reimburse Manufacturer for all expenses associated with the return of such Product. Products improperly labelled, packaged or shipped may result in a voiding of the warranty for that Product. Manufacturer is not responsible for damage incurred during shipping to our RMA receiving locations.
4. Ο κατασκευαστής μπορεί να επιλέξει να επισκευάσει ή να αντικαταστήσει τα ελαττωματικά προϊόντα. Η εν λόγω αντικατάσταση θα γίνεται με ένα νέο ή ανασκευασμένο προϊόν αντίστοιχης ή καλύτερης λειτουργικότητας με το επιστραφέν προϊόν. Εάν ο κατασκευαστής δεν δύναται να επισκευάσει ή να αντικαταστήσει το ελαττωματικό προϊόν ή εάν δεν είναι εμπορικά εύλογες οι επιλογές αυτές, τότε ο κατασκευαστής θα παρέχει στον πελάτη πίστωση για το ελαττωματικό προϊόν. Η αξία της πίστωσης θα ισοδυναμεί, κατά τη διακριτική ευχέρεια του κατασκευαστή, είτε (α) με την αξία αντικατάστασης του ελαττωματικού προϊόντος είτε (β) με την αξία αγοράς του ελαττωματικού προϊόντος, ανάλογη με τη χρονικό διάστημα της εγγύησης κατά το οποίο ο πελάτης δεν μπορούσε να χρησιμοποιήσει το προϊόν. Ένα προϊόν που είναι παρωχημένο ή έχει καταργηθεί μπορεί να αντικατασταθεί με το ίδιο προϊόν ή, εάν δεν είναι δυνατή η αντικατάσταση, με ένα προϊόν με παρόμοιες λειτουργίες και χωρητικότητα. Η επανόρθωση του ζητήματος του πελάτη, σύμφωνα με την ενότητα αυτή, ενδέχεται να εξαρτάται από την προϋπόθεση επιστροφής του προϊόντος στον κατασκευαστή.
5. Ο κατασκευαστής δεν ευθύνεται για την απώλεια ή βλάβη των δεδομένων στο πλαίσιο της διαδικασίας εξουσιοδοτημένης επιστροφής υλικού. Ο πελάτης κατανοεί ότι ο κατασκευαστής μπορεί να αποκτήσει ακούσια πρόσβαση στα δεδομένα του επιστραφέντος προϊόντος κατά τη διαδικασία εξουσιοδοτημένης επιστροφής υλικού. Για την προστασία των ευαίσθητων δεδομένων από την κοινοποίησή τους, ο κατασκευαστής συστήνει τη διαγραφή όσο το δυνατόν περισσότερων ευαίσθητων δεδομένων από το προϊόν πριν την αποστολή του για τη διαδικασία εξουσιοδοτημένης επιστροφής υλικού. Εάν δεν έχουν αφαιρεθεί ή δεν είναι δυνατόν να αφαιρεθούν όλα τα δεδομένα, ο πελάτης θα αποζημιώσει, θα υπερασπιστεί και θα απαλλάξει τον κατασκευαστή και τον μεταπωλητή από κάθε ευθύνη που σχετίζεται με την πιθανή παρουσία ευαίσθητων ή/και προσωπικών δεδομένων στο επιστραφέν προϊόν, ανεξάρτητα από το εάν τα δεδομένα αυτά αφορούν τον πελάτη ή οποιοδήποτε τρίτο μέρος.
6. Manufacturer shall not be liable for (a) any incidental, indirect, special, exemplary, punitive or consequential damages, including but not limited to loss of profits and/or loss of data, other loss, damage or expense directly or indirectly arising from any defect or inability to use the Product or poor performance, either separately or in combination with other equipment, regardless of whether Manufacturer or the Customer has been advised of the possibility of such damages, nor (b) any amounts in the aggregate in excess of the purchase price paid for the applicable Product(s). Manufacturer is not liable for and does not cover under this Warranty, any costs associated with servicing, testing and/or the installation of Western Digital® or SanDisk® products, including the Product. This Warranty sets forth the entire liability and obligations of Manufacturer with respect to defects, breach of warranty, data loss or any other failure to perform or meet the Specifications associated with any Products.
7. Manufacturer products, including the Product, must not be used in applications where a failure or malfunction of the Product may threaten life or result in an injury, loss of property or damage to the environment, including without limitation, as critical components in aviation, automotive, nuclear, medical or life support systems (or any other form of ultra-hazardous applications) ("Critical Applications"), and under no circumstances shall Manufacturer have any Warranty or other obligations arising from any such Product uses. Without derogating from the above, unless specifically designated as such by Manufacturer in the Product Specifications, the Products are not designed or intended for use in automotive systems or applications. NOTWITHSTANDING ANYTHING TO THE CONTRARY, AS PRODUCTS HAVE VARIED FAILURE RATES AND A LIMITED USEFUL LIFE PERIOD WITH ENDURANCE LIMITS, THE RESPONSIBILITY FOR THE DESIGN, MANUFACTURING AND ADEQUATE TESTING OF CUSTOMER'S APPLICATIONS, SYSTEMS AND DEVICES USING PRODUCTS HEREIN LIES SOLELY WITH CUSTOMER. CUSTOMER IS RESPONSIBLE FOR PUTTING IN PLACE SAFETY MEASURES AND APPROPRIATE REDUNDANCIES, FAULT TOLERANT AND BACK-UP FEATURES SUFFICIENT TO PROTECT END USERS FROM ANY RISK OF DAMAGE, INJURY OR DEATH RESULTING FROM ANY FAILURE OR ANY OTHER ISSUE IN THE UTILIZATION OF THE PRODUCTS IN OR BY CUSTOMER'S APPLICATIONS, SYSTEMS OR DEVICES WHEN DEALING WITH CRITICAL APPLICATIONS AND SHALL OTHERWISE PROVIDE END USERS WITH ALERTS, USE AND MAINTENANCE INSTRUCTIONS TO AVOID SUCH RISKS.
Ε. ΑΠΟΠΟΙΗΣΗ ΕΥΘΥΝΩΝ
Η ΕΓΓΥΗΣΗ ΠΟΥ ΑΝΑΦΕΡΕΤΑΙ ΣΤΟ ΠΑΡΟΝ ΑΠΟΤΕΛΕΙ ΤΗ ΜΟΝΑΔΙΚΗ ΠΗΓΗ ΔΙΚΑΙΩΜΑΤΩΝ ΕΓΓΥΗΣΗΣ ΤΑ ΟΠΟΙΑ ΣΧΕΤΙΖΟΝΤΑΙ ΜΕ ΤΑ ΠΡΟΪΟΝΤΑ ΚΑΙ ΑΝΤΙΚΑΘΙΣΤΑ ΟΛΕΣ ΤΙΣ ΑΛΛΕΣ ΕΓΓΥΗΣΕΙΣ, ΡΗΤΕΣ, ΣΙΩΠΗΡΕΣ Ή ΘΕΣΜΙΚΕΣ, ΣΥΜΠΕΡΙΛΑΜΒΑΝΟΜΕΝΩΝ, ΜΕΤΑΞΥ ΑΛΛΩΝ, ΤΩΝ ΕΓΓΥΗΣΕΩΝ ΚΑΤΑΛΛΗΛΟΤΗΤΑΣ ΓΙΑ ΣΥΓΚΕΚΡΙΜΕΝΟ ΣΚΟΠΟ, ΕΜΠΟΡΕΥΣΙΜΟΤΗΤΑΣ ΚΑΙ ΜΗ ΠΑΡΑΒΙΑΣΗΣ, ΓΙΑ ΤΑ ΟΠΟΙΑ ΓΙΝΕΤΑΙ ΑΠΟΠΟΙΗΣΗ ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ ΣΥΜΦΩΝΙΑ. ΔΕΝ ΠΑΡΑΧΩΡΕΙΤΑΙ ΚΑΝΕΝΑ ΔΙΚΑΙΩΜΑ ΕΓΓΥΗΣΗΣ ΣΕ ΚΑΝΕΝΑ ΜΕΡΟΣ ΠΕΡΑΝ ΤΟΥ ΠΕΛΑΤΗ ΚΑΙ ΑΓΟΡΑΣΤΗ ΤΟΥ ΠΡΟΪΟΝΤΟΣ. Η ΝΟΜΟΘΕΣΙΑ ΣΕ ΟΡΙΣΜΕΝΕΣ ΔΙΚΑΙΟΔΟΣΙΕΣ ΕΝΔΕΧΕΤΑΙ ΝΑ ΣΥΝΕΠΑΓΕΤΑΙ ΑΛΛΑ ΔΙΚΑΙΩΜΑΤΑ, ΤΑ ΟΠΟΙΑ ΔΕΝ ΕΠΗΡΕΑΖΟΝΤΑΙ ΑΠΟ ΤΗΝ ΠΑΡΟΥΣΑ ΕΓΓΥΗΣΗ.
ΣΤ. Περίοδος εγγύησης
1. Η διάρκεια της εγγύησης («Περίοδος εγγύησης») που αναφέρεται ανωτέρω μετράται σε ημερολογιακά έτη και ξεκινά από την ημερομηνία αποστολής του προϊόντος από τον κατασκευαστή.
Για τις ακόλουθες ομάδες προϊόντων, η περίοδος εγγύησης λήγει με την παρέλευση όποιου γεγονότος από τα εξής συμβεί νωρίτερα, (α) της αναφερόμενης παρακάτω χρονικής περιόδου που ορίζεται για το προϊόν ή (β) του σημείου όπου η χρήση του προϊόντος από τον πελάτη υπερβαίνει το αναφερόμενο όριο αντοχής, το οποίο ισοδυναμεί με (i) τη στιγμή όπου τα συνολικά συγκεντρωτικά δεδομένα του εν λόγω προϊόντος (όπως αυτά αναφέρονται στη δυνατότητα S.M.A.R.T. «Δείκτης φθοράς πολυμέσων» (E6h/230) του προϊόντος) φθάσουν το 100% της τιμής αντοχής του προϊόντος ή (ii) το 100% του σύνολο των εγγεγραμμένων terabytes (TBW) του προϊόντος, όπως αυτό αναφέρεται στον παρακάτω πίνακα ή στις προδιαγραφές προϊόντος. Στην περίπτωση σύγκρουσης ανάμεσα στον παρακάτω πίνακα και τις προδιαγραφές, υπερέχουν οι προδιαγραφές.
| English | Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|---|
| German | Produktfamilie | SKU-Nr. | Garantiezeit | Belastbarkeit |
| French | Gamme de produits | UGS | Durée de garantie | Résistance |
| Chinese Traditional |
产品系列 | SKU | 质保期 | 耐久性 |
| Chines Simplified |
產品系列 | SKU | 保固長度 | 耐久度 |
| Korean | 제품군 | SKU | 보증 기간 | 내구성 |
| Japanese |
製品ファミリー | SKU番号 | 保証の長さ | 耐久性 |
| Product Family: Western Digital-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| WD Blue SN580 NVMe™ SSD | WDS100T3B1E-00CHF0 | Five (5) years | 600 TBW |
| Western Digital CL SN520 NVMe™ SSDs | SDAPMUW-128G-1022 SDAPMUW-256G-1022 SDAPMUW-512G-1022 SDAPNUW-128G-1022 SDAPNUW-256G-1022 SDAPNUW-512G-1022 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital CL SN720 NVMe™ SSDs | SDAQNTW-256G-1022 SDAQNTW-512G-1022 SDAQNTW-1T00-1022 SDAQNTX-2T00-1022 |
Five (5) years | 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital PC SN520 NVMe™ SSD | SDAPTUW-128G SDAPTUW-256 SDAPTUW-512G SDAPMUW-128G SDAPMUW-256 SDAPMUW-512G SDAPNUW-128G SDAPNUW-256 SDAPNUW-512G |
Five (5) years | 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW |
| Western Digital PC SN720 NVMe™ SSD | SDAPNTW-256G SDAPNTW-512G SDAPNTW-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN730 NVMe™ SSD | SDBPNTY-256G SDBPNTY-512G SDBPNTY-1T00 SDBQNTY-256G SDBQNTY-512G SDBQNTY-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN735 NVMe™ | SDBPNHH-256G SDBPNHH-512G SDBPNHH-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN740 NVMe™ | SDDPTQD-256G SDDPTQD-512G SDDPTQD-1T00 SDDPTQE-2T00 SDDPNQD-256G SDDPNQD-512G SDDPNQD-1T00 SDDPNQE-2T00 SDDQTQD-256G SDDQTQD-512G SDDQTQD-1T00 SDDQTQE-2T00 SDDQNQD-256G SDDQNQD-512G SDDQNQD-1T00 SDDQNQE-2T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW |
| Western Digital IX SN530 NVMe™ SSD, TLC | SDBPTPZ-256G-XI SDBPTPZ-512G-XI SDBPTPZ-1T00-XI SDBPNPZ-256G-XI SDBPNPZ-512G-XI SDBPNPZ-1T00-XI SDBPNPZ-2T00-XI |
Five (5) years | 200 TBW 400 TBW 800 TBW 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital IX SN530 NVMe™ SSD, SLC | SDBPTPZ-085G-XI SDBPTPZ-170G-XI SDBPTPZ-340G-XI SDBPNPZ-085G-XI SDBPNPZ-170G-XI SDBPNPZ-340G-XI |
Five (5) years | 4000 TBW 8000 TBW 16000 TBW 4000 TBW 8000 TBW 16000 TBW |
| Western Digital PC SN530 NVMe™ SSD | SDBPTPZ-256G SDBPTPZ-512G SDBPTPZ-1T00 SDBPMPZ-256G SDBPMPZ-512G SDBPMPZ-1T00 SDBPNPZ-256G SDBPNZ-512G SDBPNZ-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SA530 SATA SSD | SDASB8Y-256G-1122 SDASB8Y-512G-1122 SDASB8Y-1T00-1122 SDASN8Y-256G-1122 SDASN8Y-512G-1122 SDASN8Y-1T00-1122 SDATB8Y-256G-1122 SDATB8Y-512G-1122 SDATB8Y-1T00-1122 SDATN8Y-256G-1122 SDATN8Y-512G-1122 SDATN8Y-1T00-1122 SDASB8Y-256G SDASB8Y-512G SDASB8Y-1T00 SDASN8Y-256G SDASN8Y-512G SDASN8Y-1T00 SDATB8Y-256G SDATB8Y-512G SDATB8Y-1T00 SDATN8Y-256G SDATN8Y-512G SDATN8Y-1T00 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital PC SN810 NVMe™ SSD |
SDCPNRY-256G SDCPNRY-512G SDCPNRY-1T00 SDCPNRZ-2T00 SDCQNRY-256G SDCQNRY-512G SDCQNRY-1T00 SDCQNRZ-2T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW |
| Product Family: SanDisk-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| U110 mSATA SSDs | SDSA6DM-016G SDSA6DM-024G SDSA6DM-032G |
One (1) year | See Specifications |
| Extreme Pro SATA SSDs | SDSSDXPS-960G-G25 SDSSDXPS-480G-G25 SDSSDXPS-240G-G25 |
Ten (10) years | 80 TBW |
| Solid State Drive SSDs | SDSSDP-128G-G25 SDSSDP-064G-G25 |
Three (3) years | See Specifications |
| U110 2.5" SSDs | SDSA6GM-032G SDSA6GM-064G-1022 SDSA6GM-064G-1122 SDSA6GM-128G-1022 SDSA6GM-128G-1122 |
Three (3) years | See Specifications |
| U110 mini mSATA SSDs | SDSA6FM-016G SDSA6FM-024G SDSA6FM-032G |
One (1) year | See Specifications |
| U110 m.2 SSDs | SDSA6MM-008G SDSA6MM-016G SDSA6MM-024G SDSA6MM-032G SDSA6PM-064G SDSA6PM-128G |
One (1) year | See Specifications |
| Ultra II SATA SSDs | SDSSDHII-960G-G25 SDSSDHII-480G-G25 SDSSDHII-240G-G25 SDSSDHII-120G-G25 |
Three (3) years | 80 TBW |
| X110 mSATA SSDs | SD6SF1M-256G-1022 SD6SF1M-256G-1022I SD6SF1M-128G-1022 SD6SF1M-128G-1022I SD6SF1M-064G-1022 SD6SF1M-064G-1022I SD6SF1M-032G-1022 SD6SF1M-032G-1022I |
Five (5) years | See Specifications |
| X110 2.5" SSDs | SD6SB1M-064-1022I SD6SB1M-064G-1022 SD6SB1M-128-1022I SD6SB1M-128G-1022 SD6SB1M-256-1022I SD6SB1M-256G-1022 SD6SB1M-064G SD6SB1M-128G SD6SB1M-256G |
Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years One (1) year One (1) year |
See Specifications |
| X210 2.5" SSDs | SD6SB2M-128G-1022I SD6SB2M-256G-1022I SD6SB2M-512G-1022 |
Five (5) years | 80 TBW |
| X210 SATA 2.5" | SD6SB2M-128G SD6SB2M-256G SD6SB2M-512G |
One (1) year | 80 TBW |
| X300s 2.5" SSDs | SD7SB3Q-064G-1022I SD7SB3Q-064G-1022 SD7SN3Q-064G-1122 SD7UB2Q-010T-1022 SD7UB2Q-010T-1122 SD7UB2Q-512G-1022 SD7UB2Q-512G-1122 SD7UB3Q-128G-1022 SD7UB3Q-128G-1122 SD7UB3Q-256G-1022 SD7UB3Q-256G-1122 SD7UN3Q-128G-1022 SD7UN3Q-256G-1022 SD7UN3Q-512G-1122 |
Five (5) years | 80 TBW |
| X300s SATA 2.5" SSDs | SD7SB2Q-010T SD7SB2Q-512G SD7SB3Q-064G SD7SB3Q-128G SD7SB3Q-256G SD7UB2Q-512G SD7UB3Q-128G SD7UB3Q-256G |
Three (3) years | 80 TBW |
| X300s M.2 SSDs | SD7SN3Q-064G SD7SN3Q-128G SD7SN3Q-256G SD7SN3Q-512G SD7UN3Q-128G SD7UN3Q-256G SD7UN3Q-512G |
Three (3) years | 80 TBW |
| X300 2.5" SSDs | SD7SB6S-128G SD7SB6S-256G SD7SB7S-010T SD7SB7S-512G SD7UB6S-128G SD7UB6S-256G SD7UB7S-512G SD7SB7S-960G SD7SB6S-128G-1122 SD7SB6S-256G-1122 SD7SB7S-010T-1122 SD7SB7S-512G-1122 SD7SF6S-128G-1122 SD7SF6S-256G-1122 |
Three (3) years | 80 TBW |
| X300 M.2 2280 SSDs | SD7SN6S-128G SD7SN6S-256G SD7SN6S-512G SD7UN6S-128G SD7UN6S-256G SD7UN6S-512G |
Three (3) years | 80 TBW |
| X300 mSATA SSDs | SD7SF6S-128G SD7SF6S-256G SD7SF6S-512G-1122 |
Three (3) years Three (3) years Five (5) years |
80 TBW 80 TBW 80 TBW |
| X400 2.5" SSDs | SD8SB8U-1T00-1122 SD8TB8U-1T00-1122 SD8SB8U-512G-1122 SD8TB8U-512G-1122 SD8SB8U-256G-1122 SD8TB8U-256G-1122 SD8SB8U-128G-1122 |
Five (5) years | 320 TBW 320 TBW 160 TBW 160 TBW 80 TBW 80 TBW 72 TBW |
| X400 M.2 2280 SSDs | SD8SN8U-1T00-1122 SD8SN8U-512G-1122 SD8SN8U-256G-1122 SD8SN8U-128G-1122 SD8TB8U-128G-1122 |
Five (5) years | 320 TBW 160 TBW 80 TBW 72 TBW 72 TBW |
| Z400s 2.5" SSDs | SD8SBAT-256G-1122 SD8SBAT-128G SD8SBAT-128G-1122 SD8SBAT-064G SD8SBAT-064G-1122 SD8SBAT-032G SD8SBAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z400s mSATA SSDs | SD8SFAT-128G SD8SFAT-128G-1122 SD8SFAT-064G SD8SFAT-064G-1122 SD8SFAT-032G SD8SFAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z400s M.2 2280 SSDs | SD8SNAT-256G SD8SNAT-256G-1122 SD8SNAT-128G SD8SNAT-128G-1122 SD8SNAT-064G SD8SNAT-064G-1122 |
Five (5) years | 72 TBW 72 TBW 72 TBW 72 TBW 40 TBW 40 TBW |
| Z400s M.2 2242 SSDs | SD8SMAT-128G SD8SMAT-128G-1122 SD8SMAT-064G SD8SMAT-064G-1122 SD8SMAT-032G SD8SMAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z410 2.5" SSDs | SD8SBBU-120G-1122 SD8SBBU-240G-1122 SD8SBBU-480G-1122 |
Three (3) years | 40 TBW 80 TBW 120 TBW |
| X600 2.5”/7mm cased Non-SED SSDs | SD9SB8W-128G SD9SB8W-256G SD9SB8W-512G SD9SB8W-1T00 SD9SB8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 M.2 2280 Non-SED SSDs | SD9SN8W-128G SD9SN8W-256G SD9SN8W-512G SD9SN8W-1T00 SD9SN8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 2.5”M/7mm cased SED SSDs | SD9TB8W-128G SD9TB8W-256G SD9TB8W-512G SD9TB8W-1T00 SD9TB8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 M.2 2280 SED SSDs | SD9TN8W-128G SD9TN8W-256G SD9TN8W-512G SD9TN8W-1T00 SD9TN8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| Any Other Non-Customized Commercially Available SanDisk® SSD | XXXXXXXXXXXXXX | One (1) year | See Specifications |
Για τις ακόλουθες ομάδες προϊόντων, η περίοδος εγγύησης λήγει με την παρέλευση όποιου γεγονότος από τα εξής συμβεί νωρίτερα, (α) της αναφερόμενης παρακάτω χρονικής περιόδου που ορίζεται για το προϊόν ή (β) του σημείου όπου η χρήση του προϊόντος από τον πελάτη υπερβαίνει το μέγιστο αναφερόμενο όριο αντοχής, το οποίο πρέπει να μετράται υπολογίζοντας τις μέσες εγγραφές στον δίσκο ανά ημέρα (DWPD) του προϊόντος κατά την προβλεπόμενη διάρκεια της εγγύησης του προϊόντος, όπως αυτή αναφέρεται στον παρακάτω πίνακα.
| Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|
| Optimus Extreme™ SAS SSDs | SDLKOE9W-100G-5CA1 SDLKOD9W-200G-5CA1 SDLKOC9W-400G-5CA1 SDLLOC9W-800G-5CA1 |
Five (5) years | 45 DWPD |
| Optimus Ultra™ SAS SSDs | SDLKOEGW-150G-5CA1 SDLKODGW-300G-5CA1 SDLKOCGW-600G-5CA1 SDLLOCGW-012T-5CA1 |
Five (5) years | 30 DWPD |
| Optimus Ascend™ SAS SSDs | SDLKOEDM-200G-5CA1 SDLKODDM-400G-5CA1 SDLKOCDM-800G-5CA1 SDLLOCDM-016T-5CA1 |
Five (5) years | 10 DWPD |
| Optimus Ascend™ SAS SSDs - Recertified Product | SDLKOEDM-200G-5CRC SDLKODDM-400G-5CRC SDLKOCDM-800G-5CRC SDLLOCDM-016T-5CRC SDLKOEDM-200G-5CRZ SDLKODDM-400G-5CRZ SDLKOCDM-800G-5CRZ SDLLOCDM-016T-5CRZ |
Three (3) years Three (3) years Three (3) years Three (3) years One (1) year One (1) year One (1) year One (1) year |
10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD |
| Optimus Eco™ SAS SSDs | SDLKOD6R-400G-5CA1 SDLKOC6R-800G-5CA1 SDLLOC6R-016T-5CA1 SDLLOC6R-020T-5CA1 |
Five (5) years | 3 DWPD 3 DWPD 3 DWPD 1 DWPD |
| Optimus MAX™ SAS SSD | SDLLOCDR-038T-5CA3 SDLLOCDR-038T-5CA1 |
Five (5) years | 0.5 DWPD |
| Optimus MAX™ SAS SSD - Recertified Product | SDLLOCDR-038T-5CRC SDLLOCDR-038T-5CRZ |
Three (3) years One (1) Year |
0.5 DWPD |
| Lightning Ultra™ Gen. II SAS SSDs | SDLTMDKW-200G-5CA1 SDLTMDKW-400G-5CA1 SDLTMCKW-800G-5CA1 |
Five (5) years | 25 DWPD |
| Lightning Ascend™ Gen. II SAS SSDs | SDLTODKM-200G-5CA1 SDLTODKM-400G-5CA1 SDLTODKM-800G-5CA1 SDLTOCKM-016T-5CA1 |
Five (5) years | 10 DWPD |
| Lightning Eco™ Gen. II SAS SSDs | SDLTODKR-800G-5CA1 SDLTOCKR-016T-5CA1 |
Five (5) years | 3 DWPD |
| Lightning® Write-Intensive SAS SSDs | SDLB6HS-200GC-00 SDLB6HS-400GC-00 |
Five (5) years | 25 DWPD |
| Lightning Mixed-Use SAS SSDs | SDLB6HM-200GC-00 SDLB6HM-400GC-00 SDLB6HM-800GC-00 |
Five (5) years | 10 DWPD |
| Lightning Read-Intensive SAS SSDs | SDLB6JC-400GC-00 SDLB6JC-800GC-00 SDLB6JC-016TC-00 |
Three (3) years | 1 DWPD |
| CloudSpeed Ultra™ SATA SSDs | SDLFOEAM-100G-1HA1 SDLFODAM-200G-1HA1 SDLFODAM-400G-1HA1 SDLFOCAM-800G-1HA1 |
Five (5) years | 3 DWPD |
| CloudSpeed Ascend™ SATA SSDs | SDLFOEAR-120G-1HA1 SDLFODAR-240G-1HA1 SDLFODAR-480G-1HA1 SDLFOCAR-960G-1HA1 |
Five (5) years | 1 DWPD |
| CloudSpeed Ascend™ SATA SSDs - Recertified Product | SDLFOEAR-120G-1HA1 SDLFODAR-240G-1HA1 SDLFODAR-480G-1HA1 SDLFOCAR-960G-1HA1 |
Three (3) years | 1 DWPD |
| CloudSpeed Eco™ SATA SSDs | SDLFNDAR-240G-1HA2 SDLFNDAR-480G-1HA2 SDLFNCAR-960G-1HA2 |
Three (3) years | 1 DWPD |
| CloudSpeed Eco Gen. II™ SSDs | SDLF1DAR-480GC-1Hxx SDLF1DAR-960GC-1Hxx SDLF1CRR-019TC-1Hxx |
Five (5) years | 0.6 DWPD |
| CloudSpeed Ultra Gen. II™ SSDs | SDLF1DAM-400GC-1Hxx SDLF1DAM-800GC-1Hxx SDLF1CRM-016TC-1Hxx |
Five (5) years | 1.8 DWPD |
| ULLtraDIMM™ DDR3 SSDs | SDLOODFM-200G-6KB1 SDLOOCFM-400G-6KB1 |
Five (5) years | 10 DWPD |
Για τις ακόλουθες ομάδες PCIe προϊόντων, η περίοδος εγγύησης λήγει με την παρέλευση όποιου γεγονότος από τα εξής συμβεί νωρίτερα, (α) της αναφερόμενης παρακάτω χρονικής περιόδου που ορίζεται για το προϊόν ή (β) του σημείου όπου η χρήση του προϊόντος από τον πελάτη υπερβαίνει το μέγιστο αναφερόμενο όριο αντοχής, το οποίο πρέπει να μετράται υπολογίζοντας το σύνολο των εγγεγραμμένων petabytes (PBW) του προϊόντος σε συνθήκες κανονικής χρήσης, κατά την προβλεπόμενη διάρκεια της εγγύησης του προϊόντος, όπως αυτή αναφέρεται στον παρακάτω πίνακα. Για τους χρήστες που εφαρμόζουν λύσεις αποτελούμενες από πολλαπλά προϊόντα, οι αξιολογήσεις ανθεκτικότητας λαμβάνουν υπόψη μια ενιαία κατανομή των εγγραφών σε όλα τα προϊόντα.
| Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|
| ioFX 420GB | SDFABAMOF-420G-SF1 | Five (5) years | 2 PBW |
| ioFX2 1.6TB | SDFABAMOF-1T65-SF1 | Five (5) years | 8 PBW |
| ioFX2 410 GB | SDFABAMOF-410G-SF1 | Five (5) years | 2 PBW |
| Fusion ioMemory SX300-1300 | SDFACAMOS-1T30-SF1 | Five (5) years | 4 PBW |
| Fusion ioMemory SX300-1600 | SDFACAMOS-1T60-SF1 | Five (5) years | 5.5 PBW |
| Fusion ioMemory SX300-3200 | SDFACAMOS-3T20-SF1 | Five (5) years | 11 PBW |
| Fusion ioMemory SX300-6400 | SDFACCMOS-6T40-SF1 | Five (5) years | 22 PBW |
| Fusion ioMemory SX350-1300 | SDFADAMOS-1T30-SF1 | Five (5) years | 4 PBW |
| Fusion ioMemory SX350-1600 | SDFADAMOS-1T60-SF1 | Five (5) years | 5.5 PBW |
| Fusion ioMemory SX350-3200 | SDFADAMOS-3T20-SF1 | Five (5) years | 11 PBW |
| Fusion ioMemory SX350-6400 | SDFADCMOS-6T40-SF1 | Five (5) years | 22 PBW |
| Fusion ioMemory PX600-1000 | SDFACAMOP-1T00-SF1 | Five (5) years | 12 PBW |
| Fusion ioMemory PX600-1300 | SDFACAMOP-1T30-SF1 | Five (5) years | 16 PBW |
| Fusion ioMemory PX600-2600 | SDFACAMOP-2T60-SF1 | Five (5) years | 32 PBW |
| Fusion ioMemory PX600-5200 | SDFACCMOP-5T20-SF1 | Five (5) years | 64 PBW |
| Skyhawk NVMe PCIe SSD 1.92TB | SDLC2CLR-019T-3NA1 | Five (5) years | 2.1 PBW |
| Skyhawk NVMe PCIe SSD 3.84TB | SDLC2LLR-038T-3NA1 | Five (5) years | 3.5 PBW |
| Skyhawk Ultra NVMe PCIe SSD 1.6TB | SDLC2CLR-016T-3NA1 | Five (5) years | 4.96 PBW |
| Skyhawk Ultra NVMe PCIe SSD 3.2TB | SDLC2LLR-032T-3NA1 | Five (5) years | 7 PBW |
Πληροφορίες εγγύησης για τις ενσωματωμένες ολοκληρωμένες λύσεις («EIS»)
Για τα παρακάτω προϊόντα EIS, η περίοδος εγγύησης λήγει με την παρέλευση όποιου γεγονότος από τα εξής συμβεί νωρίτερα, (α) της αναφερόμενης παρακάτω χρονικής περιόδου που ορίζεται για το προϊόν ή (β) του σημείου όπου η χρήση του προϊόντος από τον πελάτη υπερβαίνει τα αναφερόμενα χαρακτηριστικά αξιοπιστίας (συμπεριλαμβανομένου του ορίου αντοχής), όπως αυτά ορίζονται στις προδιαγραφές.
| Product Family: Western Digital-iNAND |
SKU | Warranty Length |
|---|---|---|
| iNAND EM122/EM131/EM132/EU511/EU521/EU551/EM141/EU151/EM102/EU331/EU561, 7250/7550/8630MC and CL Series |
SDINBDG4, SDINBDA4,SDINBDA2, SDINBDA6, SDINEDK4, SDINFDK4, SDINFDO4, SDINBDV4, SDINBDI4, SDINBDJ4, SDINDDK4, SDINFEO4, SDINFEO2 | One (1) year |
| iNAND EM123/EM133, 7250/7550 CH Series | SDINBDG4-H2, SDINBDA6-H | Two (2) years |
| iNAND EM122/EM132/EU312/EU552, 7250I/7550I/8521I IX Series | SDINBDG4-I2, SDINBDG4-XI2, SDINBDA6-I2, SDINBDA6-XI2, SDINDDH6-I, SDINDDH6-XI, SDINFDQ6-I, SDINFDQ6-XI | Two (2) years |
| iNAND EM122/EM132/EU312/EU552, 7250A/7550A/8521A AT Series | SDINBDG4-A2, SDINBDG4-XA2, SDINBDG4-ZA2, SDINBDA6-XA2, SDINBDA6-ZA2, SDINDDH6-XA2, SDINDDH6-ZA2, SDINFDQ6-XA2,SDINFDQ6-ZA | Two (2) years |
2. Υπό την προϋπόθεση ότι δεν πληρούνται τα μέγιστα εγγεγραμμένα terabytes (TBW), όπως αυτά καθορίζονται στο φύλλο δεδομένων του προϊόντος, πριν από το τέλος της διάρκειας της εγγύησης, όπως ορίζεται παραπάνω.
| Product Family: Western Digital-SD and microSD |
SKU | Warranty Length |
|---|---|---|
| SD and microSD Cards LD101/LD301/LD501/QD101/QD301/QD501/CL Series | SDSDAA, SDSDAD, SDSDAE, SDSDQAB, SDSDQAD, SDSDQAE | One (1) year |
| SD and microSD Cards EB/EC/ED Series | SDSDEB, SDSDEC, SDSDQEB, SDSDQEC, SDSDQED | Two (2) years |
| SD and microSD Cards AF3, LD332/QD332/QD334 IX Series | SDSDAF3, SDSDQAF3 | Two (2) years |
| SD and microSD Cards LD342/QD342 IX Series | SDSDAF4, SDSDQAF4 | Two (2) years |
| SD Cards AG3, LD332 AT Series | SDSDAG3 | Two (2) years |
| Product Family: Western Digital USB |
SKU | Warranty Length |
|---|---|---|
| USB | SDUFD33, SDUFD50, SDUFD51 | One (1) year |
| USB H Series | SDUFDEC, SDUFDEA | Two (2) years |
Αν το προϊόν σας έχει αγοραστεί από έναν κατασκευαστή αρχικού εξοπλισμού και η SKU του προϊόντος σας δεν περιλαμβάνεται σε κανέναν πίνακα της παρούσας εγγύησης, επικοινωνήστε με τον κατασκευαστή αρχικού εξοπλισμού για να προσδιορίσετε τη διάρκεια εγγύησης του προϊόντος σας.
Ζ. Φύλλα δεδομένων και προδιαγραφές προϊόντων
The product datasheets and specifications for the Products can be found on the Customer Support site. If the Specifications for the Product cannot be found on https://sandisk.com/support, please contact Customer Service to obtain a copy of the documents.
Απευθύνετε όλες τις ερωτήσεις που αφορούν την παρούσα εγγύηση στη διεύθυνση: SanDisk Technologies, Inc., 951 SanDisk Drive, Milpitas, CA 95035, Υπόψη: Εμπορικό Νομικό Τμήμα.
SanDisk (“G-Technology”) Limited Warranty for G-Technology® Flash Products
(see separate Western Digital Limited Warranty for G-Technology® HDD Products)
Deze beperkte garantie geldt voor nieuwe G-Technology® flash opslagproducten die door de oorspronkelijke koper bij een geautoriseerde G-Technology-dealer zijn aangeschaft voor normaal gebruik en niet voor wederverkoop. G-Technology garandeert dat producten die onder deze garantie vallen, vrij zijn van fabricage- en/of materiaalfouten, met uitzondering van de onderstaande bepalingen.
This limited warranty lasts for 1 year, 2 years, 3 years or 5 years, or a fixed period from date of purchase, depending on when and where it was originally purchased. To determine the warranty specifically for your G-Technology product, visit https://shop.sandisk.com/cs-cz/support. A valid proof of purchase may be required to prove eligibility. If you do not have a valid proof of purchase, the limited warranty period will be measured from the date of sale by G-Technology to the authorized distributor.
De beperkte garantie dekt geen schade als gevolg van commercieel gebruik, misbruik, ongelukken, wijzigingen aan hardware of software, onbevoegde manipulatie, ongeschikte gebruiks- of bedieningsruimten buiten de productspecificaties, onjuist onderhoud, of problemen die zijn veroorzaakt door een product waarvoor G-Technology niet verantwoordelijk is. Er wordt geen garantie verleend voor ononderbroken of foutloos functioneren. Er wordt geen garantie verleend voor verlies van gegevens. U dient regelmatig een back-up op een ander opslagproduct te maken van de gegevens op het product. Er wordt geen garantie verleend voor producten met verwijderde of gewijzigde identificatielabels. G-TECHNOLOGY GEEFT GEEN ANDERE SOORTEN GARANTIES, MET INBEGRIP VAN, MAAR NIET BEPERKT TOT, DE GEÏMPLICEERDE GARANTIES VAN VERHANDELBAARHEID EN GESCHIKTHEID VOOR EEN BEPAALD DOEL. IN SOMMIGE RECHTSGEBIEDEN IS DE UITSLUITING VAN GEÏMPLICEERDE GARANTIES NIET TOEGESTAAN, WAARDOOR DEZE BEPERKING MOGELIJK NIET OP U VAN TOEPASSING IS. G-Technology is niet verantwoordelijk voor het retourneren van producten waar geen garantie op zit.
Als u problemen hebt met een product, dient u eerst de procedures voor probleemoplossing van G-Technology of uw leverancier op te volgen voordat u gebruikmaakt van de garantieservice. Om gebruik te kunnen maken van de garantieservice, dient u eerst een Return Materials Authorization en verzendadres op te vragen bij het desbetreffende G-Technology-callcenter. Ga voor contactgegevens naar https://shop.sandisk.com/cs-cz/support. U dient de SpinCo die onder de garantie valt in de daarvoor bestemde verpakking te retourneren aan ons logistiek centrum. Richtlijnen voor verpakking kunt u vinden op: https://shop.sandisk.com/cs-cz/support. Alle transportkosten, accijnzen en verzekeringen voor het versturen van uw harde schijf naar ons logistiek centrum komen voor uw rekening. Voordat u het product retourneert, dient u al uw persoonlijke gegevens van het product te verwijderen.
G-Technology vervangt de schijf door een gelijkwaardig functionerend vervangend product waarvan het transport vooraf wordt betaald. G-Technology vervangt uw product mogelijk door een product dat is gebruikt, gerepareerd en getest als voldoende aan G-Technology-specificaties. Het eigendomsrecht voor het vervangende product gaat op u over wanneer het product aan de expediteur wordt overgedragen bij het verzendpunt van G-Technology. U bent indien van toepassing verantwoordelijk voor de import van het vervangende product. G-Technology retourneert de originele schijf niet. U bent er dus verantwoordelijk voor dat de gegevens op andere media worden opgeslagen voordat het product wordt geretourneerd. Gegevensherstel valt niet onder deze garantie en maakt geen deel uit van de retourprocedure. G-Technology garandeert dat het vervangende product voor de resterende garantietijd of, indien dat langer is, 90 dagen onder de garantie van het originele product valt.
G-TECHNOLOGY EN AAN HAAR GELIEERDE ONDERNEMINGEN EN LEVERANCIERS, DISTRIBUTEURS EN WEDERVERKOPERS VAN G-TECHNOLOGY ZIJN NIET AANSPRAKELIJK VOOR HET VOLGENDE: 1) VORDERINGEN TOT SCHADELOOSSTELLING VAN DERDEN JEGENS U (BEHALVE MET BETREKKING TOT LICHAMELIJK LETSEL, MET INBEGRIP VAN OVERLIJDEN EN ROERENDE PERSOONLIJKE BEZITTINGEN); 2) VERLIES OF BESCHADIGING VAN UW GEGEVENS; OF 3) SPECIALE, INCIDENTELE OF INDIRECTE SCHADE OF ECONOMISCHE GEVOLGSCHADE (MET INBEGRIP VAN WINSTDERVING OF VERLIES VAN SPAARTEGOEDEN), OOK NIET ALS WE OP DE HOOGTE WAREN VAN DE MOGELIJKHEID. IN BEPAALDE RECHTSGEBIEDEN IS BEPERKING VAN AANSPRAKELIJKHEID, INCIDENTELE SCHADE OF GEVOLGSCHADE NIET TOEGESTAAN, WAARDOOR BOVENGENOEMDE BEPERKINGEN MOGELIJK NIET OP U VAN TOEPASSING ZIJN.
DEZE BEPERKTE GARANTIE GEEFT U SPECIFIEKE JURIDISCHE RECHTEN. BOVENDIEN KUNT U AFHANKELIJK VAN HET RECHTSGEBIED NOG ANDERE RECHTEN HEBBEN.
SanDisk Limited Warranty for SanDisk Brand Consumer Flash Products
(see separate Western Digital Limited Warranty for SanDisk Brand Consumer HDD Products)
Η SanDisk εγγυάται στον τελικό χρήστη («Εσάς», «Εσείς») ότι το παρόν προϊόν («Προϊόν»), εξαιρουμένου του περιεχομένου (content) ή και του λογισμικού που χορηγήθηκε με ή επί του Προϊόντος, είναι ελεύθερο πραγματικών ελαττωμάτων κατασκευής, είναι σύμφωνο προς τις δημοσιευμένες προδιαγραφές προϊόντων της SanDisk και κατάλληλο για κανονική χρήση σύμφωνα με τις δημοσιευμένες οδηγίες κατά την διάρκεια της καθοριζομένης στον πίνακα Περιόδου Εγγυήσεως, που αρχίζει από την ημερομηνία αγοράς, υπό τον όρο ότι το προϊόν έχει νομίμως τεθεί στην αγορά. Η παρούσα Εγγύηση παρέχεται αποκλειστικά σε Εσάς και δεν είναι μεταβιβάσιμη.
H παρούσα Εγγύηση δεν καλύπτει χρήση του Προϊόντος σε σχέση με τις ακόλουθες χρήσεις ή συσκευές (όπως ορίζονται από την SanDisk): (i) φθορά από τη συνήθη χρήση του Προϊόντος, (ii) συσκευές παρακολούθησης μέσω βίντεο, ασφάλειας και επιτήρησης, (iii) κάμερες δικτύου/διαδικτύου (ip) , (iv) συσκευές καταγραφής εντός αυτοκινήτου/ κάμερες επί του ταμπλό (dashboard cameras/black box cameras), (v) συσκευές προβολής που αναπαράγουν επαναλαμβανόμενα βίντεο (loop video devices), (vi) αποκωδικοποιητές συνεχόμενης καταγραφής (set top-box devices) , (vii) συσκευές συνεχoύς καταγραφής δεδομένων, όπως εξυπηρετητές (servers), ή (viii) οποιαδήποτε άλλη υπερβολική χρήση που υπερβαίνει την κανονική χρήση σύμφωνα με τις δημοσιευμένες οδηγίες. Για πληροφορίες αναφορικά με τα Προϊόντα SanDisk που προορίζονται για χρήση σε σχέση με τις χρήσεις και συσκευές που αναφέρονται ανωτέρω υπό (i) – (viii) παρακαλούμε απευθυνθείτε στην ιστοσελίδα μας για προϊόντα υψηλής αντοχής, που βρίσκεται εδώ.
Η εγγύηση καλύπτει μόνο γνήσια προϊόντα SanDisk®. Καταναλωτές του Ευρωπαικού Οικονομικού Χώρου (ΕΟΧ) μόνο: Η εταιρεία SanDisk Technologies, Inc. και οι θυγατρικές αυτής ("WDT") δεν θα παρέχουν καμία υποστήριξη για προϊόντα τα οποία δεν εισήχθησαν ή δεν τέθηκαν στο εμπόριο στον Ευρωπαϊκό Οικονομικό Χώρο από την ίδια την WDT ή με την συναίνεσή της και δεν διατέθηκαν μέσω των εξουσιοδοτημένων δικτύων της.
Για να προβάλλετε αξιώσεις από την εγγύηση παρακαλούμε επικοινωνήστε με την SanDisk στα τηλέφωνα που είναι στον πίνακα ή στη διεύθυνση support@SanDisk.com εντός της Περιόδου Εγγυήσεως παρέχοντας την απόδειξη αγοράς (αποδεικνύουσα την ημερομηνία και τον τόπο αγοράς και το όνομα του μεταπωλητή) και το όνομα, τύπο και τον αριθμό του προϊόντος. Μπορείτε να επιστρέψετε το προϊόν αφού πρώτα λάβετε αριθμό Εξουσιοδότησης Επιστροφής Υλικού και σύμφωνα με κάθε περαιτέρω οδηγίες. Για περαιτέρω οδηγίες επισκεφθείτε τη σελίδα sandisk.com/el-gr/support. Η παρούσα Εγγύηση τελεί υπό την προϋπόθεση της επιστροφής του Προϊόντος. Η SanDisk δεν ευθύνεται για οποιαδήποτε απώλεια ή ζημία του Προϊόντος κατά την μεταφορά.
Η SanDisk μπορεί, κατά την διακριτική της ευχέρεια: (1) να επιδιορθώσει ή να αντικαταστήσει το Προϊόν με ένα καινούργιο Προϊόν ίσων ή ανώτερων δυνατοτήτων, ή οποιοδήποτε ισοδύναμο προϊόν· (2) εάν δεν μπορέσει να επιδιορθώσει ή να αντικαταστήσει το Προϊόν, θα επιστρέψει τα χρήματα που αναλογούν στην τρέχουσα αγοραία αξία του Προϊόντος κατά τον χρόνο που υποβλήθηκε στην SanDisk η αξίωση από την εγγύηση.
Η SanDisk δεν ευθύνεται για έμμεση ή παρεπόμενη ζημία (συμπεριλαμβανομένης της απώλειας δεδομένων) ή για ζημία που προκλήθηκε λόγω μη κατάλληλης χρήσης (συμπεριλαμβανομένης της χρήσης σε μη συμβατή συσκευή ή με μη συμβατό τρόπο και της χρήσης που δεν είναι σύμφωνη με τις οδηγίες), ή λόγω μη κατάλληλης εγκατάστασης, επισκευής από μη επαγγελματία, τροποποίησης ή ατυχήματος. Το παρόν αποτελεί την πλήρη ευθύνη της SanDisk, η οποία δεν δύναται ποτέ να υπερβεί το τίμημα που καταβάλατε για το προϊόν πλέον των απαραίτητων εξόδων στα οποία υποβλήθηκατε για την υποβολή της αξίωσης από την εγγύηση. Τα προϊόντα της SanDisk δεν θα πρέπει να χρησιμοποιούνται σε εφαρμογές στις οποίες από τυχόν βλάβη απειλείται κίνδυνος τραυματισμού ή ζωής, όπως σε συστήματα υποστήριξης ζωής. Η SANDISK ΑΠΟΠΟΙΕΙΤΑΙ ΚΑΘΕ ΡΗΤΗ ΚΑΙ ΣΙΩΠΗΡΗ ΕΓΓΥΗΣΗ ΣΤΟ ΑΝΩΤΑΤΟ ΒΑΘΜΟ ΠΟΥ ΕΠΙΤΡΕΠΕΤΑΙ ΑΠΟ ΤΟ ΝΟΜΟ. ΣΕ ΠΕΡΙΠΤΩΣΗ ΠΟΥ Η SANDISK ΔΕΝ ΔΥΝΑΤΑΙ ΝΑ ΑΠΟΠΟΙΗΘΕΙ ΣΙΩΠΗΡΗ ΕΓΓΥΗΣΗ ΣΥΜΦΩΝΑ ΜΕ ΤΟ ΕΦΑΡΜΟΣΤΕΟ ΔΙΚΑΙΟ, ΤΟΤΕ ΣΤΟ ΒΑΘΜΟ ΠΟΥ ΕΠΙΤΡΕΠΕΤΑΙ, ΤΕΤΟΙΕΣ ΣΙΩΠΗΡΕΣ ΕΓΓΥΗΣΕΙΣ ΠΕΡΙΟΡΙΖΟΝΤΑΙ ΣΤΗΝ ΔΙΑΡΚΕΙΑ ΤΗΣ ΡΗΤΗΣ ΕΓΓΥΗΣΗΣ. ΩΣ ΔΙΑΡΚΕΙΑ ΤΗΣ ΕΓΓΥΗΣΗΣ ΣΕ ΠΡΟΪΟΝ ΑΝΤΙΚΑΤΑΣΤΑΣΗΣ ΟΡΙΖΕΤΑΙ ΤΟ ΜΕΡΟΣ ΤΗΣ ΠΕΡΙΟΔΟΥ ΕΓΓΥΗΣΗΣ ΠΟΥ ΑΠΟΜΕΝΕΙ ΣΤΟ ΑΡΧΙΚΟ ΠΡΟΪΟΝ. ΚΑΠΟΙΑ ΚΡΑΤΗ ('Η ΔΙΚΑΙΟΔΟΣΙΕΣ) ΔΕΝ ΕΠΙΤΡΕΠΟΥΝ ΤΟΝ ΑΠΟΚΛΕΙΣΜΟ 'Η ΠΕΡΙΟΡΙΣΜΟ ΤΩΝ ΕΜΜΕΣΩΝ/ΠΑΡΕΠΟΜΕΝΩΝ ΖΗΜΙΩΝ, ΟΠΟΤΕ, ΣΤΗΝ ΠΕΡΙΠΤΩΣΗ ΑΥΤΗ, Ο ΩΣ ΑΝΩ ΑΠΟΚΛΕΙΣΜΟΣ Ή ΠΕΡΙΟΡΙΣΜΟΣ ΔΕΝ ΘΑ ΕΦΑΡΜΟΖΕΤΑΙ ΣΕ ΕΣΑΣ.
Η παρούσα Εγγύηση σας παρέχει συγκεκριμένα δικαιώματα. Το εθνικό δίκαιο σας δύναται να σας παρέχει άλλα δικαιώματα τα οποία δεν θίγονται από την παρούσα εγγύηση.
SanDisk Limited Warranty for SanDisk Brand Consumer Flash Products
(see separate Western Digital Limited Warranty for SanDisk Brand Consumer HDD Products)
SanDisk niniejszym gwarantuje nabywcy – użytkownikowi końcowemu (“Użytkownik”), że produkt ( “Produkt”), z wyjątkiem treści lub oprogramowania dostarczonego z Produktem lub zainstalowanego na nim, jest wolny od wad materiałowych powstałych podczas produkcji, odpowiada opublikowanej specyfikacji produktów SanDisk i nadaje się do normalnego użytkowania zgodnego z opublikowaną instrukcją podczas Okresu Gwarancyjnego określonego w tabeli, poczynając od daty nabycia i pod warunkiem, że Produkt trafił na rynek legalnie. Niniejsza gwarancja jest udzielana wyłącznie Użytkownikowi i nie może być przeniesiona.
Niniejsza gwarancja nie obejmuje przypadków, gdy Produkt zastosowano w niżej określony sposób lub w połączeniu z którymkolwiek z niżej wymienionych urządzeń (wskazanych przez SanDisk): (i) normalne zużycie, (ii) wideo monitoring, zabezpieczenia i urządzenia nadzoru, (iii) protokół IP / kamery sieciowe, (iv) urządzenia rejestrujące w samochodzie / kamery na desce rozdzielczej / kamery czarnej skrzynki, (v) urządzenia wyświetlające z pętlą wideo, (vi) urządzenia dekodera ciągłego nagrywania, (vii) urządzenia ciągłego rejestrowania danych, takie jak serwery, lub (viii) inne zastosowania, przekraczające zasady normalnego użytkowania określone w opublikowanych instrukcjach. Aby uzyskać więcej informacji o produktach SanDisk przeznaczonych do używania w związku z zastosowaniami oraz urządzeniami wymienionymi w punktach (i) - (vi) powyżej, prosimy odwiedzić naszą stronę produktu dla produktów wysokiej wytrzymałości znajdującą się tutaj.
Niniejsza gwarancja obejmuje wyłącznie oryginalne produkty SanDisk® i jest oferowana wyłącznie konsumentom z Europejskiego Obszaru Gospodarczego. SanDisk Technologies, Inc. ani jej spółki powiązane (tj. wszystkie podmioty powiązane z nią kapitałowo w sposób bezpośredni lub pośredni, w szczególności podmioty w sposób bezpośredni lub pośredni posiadające udziały w jej kapitale zakładowym, podmioty od niej w ten sposób zależne lub powiązane; dalej łącznie wraz z SanDisk Technologies, Inc. zwane "WDT") nie udzielają żadnej gwarancji dla jakichkolwiek produktów, które nie zostały importowane lub wprowadzone do obrotu na terytorium Europejskiego Obszaru Gospodarczego przez WDT lub za zgodą WDT i sprzedane za pośrednictwem autoryzowanych dystrybutorów WDT.
Aby złożyć reklamację gwarancyjną, prosimy o kontakt z firmą SanDisk pod numerem telefonu wymienionym w tabeli lub pod adresem poczty elektronicznej support@SanDisk.com w ciągu Okresu Gwarancyjnego i dostarczenie dowodu zakupu (zawierającego datę i miejsce zakupu oraz nazwę sprzedawcy) oraz nazwy produktu, jego rodzaj i numer. Nabywca może zwrócić produkt po pierwszym uzyskaniu numeru autoryzacji zwrotu (Return Material Authorization) i po spełnieniu innych wymienionych zaleceń. Aby uzyskać więcej informacji, należy wejść na stronę sandisk.com/pl-pl/support. Uprawnienia z niniejszej gwarancji można zrealizować pod warunkiem dokonania zwrotu Produktu. SanDisk nie ponosi odpowiedzialności za jakąkolwiek utratę lub uszkodzenie Produktu podczas transportu.
SanDisk może, według własnego uznania: (1) naprawić lub wymienić Produkt na nowy Produkt o tych samych lub lepszych parametrach lub na inny porównywalny Produkt; lub (2) zwrócić aktualną wartość rynkową Produktu, gdy reklamacja jest skierowana do SanDisk, a SanDisk nie jest w stanie naprawić Produktu lub go wymienić.
SanDisk nie ponosi odpowiedzialności za szkody pośrednie lub wynikowe (w tym utratę danych) lub za szkody spowodowane niewłaściwym użytkowaniem (w tym stosowaniem w niekompatybilnym urządzeniu lub w inny sposób i zastosowaniem innym niż wskazane w instrukcji) lub nieprawidłowym zainstalowaniem, nieprofesjonalną naprawą, modyfikacją lub wypadkiem. Niniejsza gwarancja wyczerpuje odpowiedzialność firmy SanDisk; odpowiedzialność ta jest ograniczona do ceny, którą Użytkownik zapłacił za Produkt, powiększonej o koszty, które Użytkownik poniósł w celu zgłoszenia reklamacji. Produkty firmy SanDisk nie powinny być używane w zastosowaniach, których awaria mogłaby spowodować zagrożenie zdrowia lub życia, takich jak systemy podtrzymywania życia. SANDISK WYŁĄCZA WSZELKIE GWARANCJE WYRAŹNE LUB DOROZUMIANE W NAJSZERSZYM ZAKRESIE DOZWOLONYM PRZEZ PRAWO. JEŚLI SANDISK NIE MOŻE WYŁĄCZYĆ DOROZUMIANYCH GWARANCJI ZGODNIE Z OBOWIĄZUJĄCYM PRAWEM, TO TAKIE DOROZUMIANE GWARANCJE SĄ WAŻNE TYLKO PRZEZ OKRES OBOWIĄZYWANIA WYRAŹNEJ GWARANCJI. OKRES GWARANCJI NA PRODUKTY WYMIENIONE NA NOWE BĘDZIE OGRANICZONY DO OKRESU GWARANCJI, JAKI POZOSTAŁ DLA PRODUKTU PIERWOTNIE ZAKUPIONEGO. NIEKTÓRE KRAJE (LUB JURYSDYKCJE) NIE ZEZWALAJĄ NA WYŁĄCZENIE LUB OGRANICZENIE ODPOWIEDZIALNOŚCI ZA SZKODY PRZYPADKOWE LUB POŚREDNIE I W TAKIEJ SYTYUACJI POWYŻSZE WYŁĄCZENIA LUB OGRANICZENIA MOGĄ NIE MIEĆ ZASTOSOWANIA DO KONKRETNEGO UŻYTKOWNIKA.
Niniejsza gwarancja daje Użytkownikowi określone prawa. Krajowe, stanowe i lokalne przepisy mogą zapewniać Użytkownikowi inne prawa, na które niniejsza gwarancja nie ma wpływu.
SanDisk (“G-Technology”) Limited Warranty for G-Technology® Flash Products
(see separate Western Digital Limited Warranty for G-Technology® HDD Products)
この限定保証は、最初の購入者が、再販目的ではなく通常の使用目的で、承認された G-Technology® flash 製品取扱販売店から購入した、G-Technology の新品のストレージ製品に適用されます。 G-Technology は、下記の例外を除き、対象製品の材質や構造に欠陥がないことを保証します。
この限定保証の適用期間は、最初に購入された時期および場所に応じて、1 年、2 年、3 年、5 年、または購入日からの一定期間になります。 お持ちの G-Technology 製品の保証内容を確認するには、https://shop.sandisk.com/cs-cz/support をご覧ください。 保証を受ける資格を証明するのに、有効な購入証明が必要となる場合があります。 有効な購入証明をお持ちでない場合は、G-Technology から公認販売業者に販売された日付から、限定保証期間が起算されます。
この限定保証では、商業的利用、誤用、事故、ハードウェアまたはソフトウェアの改造または改変、変造、製品仕様に適さない物理的環境または動作環境、不適切なメンテナンス、G-Technology が責任を負わない製品に起因する障害による損害は保証されません。 中断なしの動作、またはエラーなしの動作に関する保証もありません。 データの損失に関する保証もありません（製品に保存されているデータは定期的に別のストレージ製品にバックアップする必要があります）。 識別ラベルがはがれたり、改変された製品に関する保証もありません。 G-Technology は、商品性および特定目的への適合性の黙示的な保証または条件を含む、その他のいかなる保証も行いません。 一部の法域では、黙示的な保証の制限は認められていないため、この制限はユーザーによって適用されない場合があります。 G-Technology は、この限定保証の適用範囲ではない製品をユーザーに返却する責任を負いません。
製品に問題がある場合は、限定保証サービスを請求する前に、まず、G-Technology または再販業者が定めているトラブルシューティング手順に従ってください。 限定保証サービスを受けるには、まず、https://shop.sandisk.com/cs-cz/support に記載されている適切な G-Technology コールセンターに連絡し、製品返品承認（Return Materials Authorization）と送り先住所を入手する必要があります。 認可されている方法で梱包された、対象のSpinCoを、弊社のロジスティクスセンターに返却してください。 梱包のガイドラインについては、https://shop.sandisk.com/cs-cz/support をご覧ください。 弊社のロジスティクスセンターに発送するときの送料、税金、および保険料は、すべてユーザーの負担になります。 返品する前に、製品に保存されている個人情報をすべて削除してください。
G-Technology では、送料先払いで、ドライブを同等機能の交換用の製品と交換します。 G-Technology では、お客様の製品を、以前使用されていた、G-Technology の仕様を満たすよう修理およびテストされた既使用品と交換する場合があります。 交換された製品が G-Technology の配送地点で配送業者に渡された時点で、ユーザーにその製品の所有権が与えられます。 ユーザーは、交換された製品の輸入に責任を負います（該当する場合）。 G-Technology は、返品されたドライブをお客様には返却しませんので、お客様の責任で、返品前にデータを別のメディアに移動させてください。 データ復元はこの限定保証の範囲外であり、保証の返品プロセスには含まれていません。 交換された製品の保証期間は、最初の製品の保証の残存期間または 90 日間、どちらか長い方になります。
G-Technology およびその系列会社、サプライヤ、販売業者、再販業者は、1) 損害（死亡を含む身体および有形個人財産に対する損害を除く）に関する第三者からユーザーへの申し立て、2) ユーザーのデータの損失またはデータに対する損害、3) 特別、付随的もしくは間接的な損害、または経済上の派生的な損害（収益の損失、節約機会の喪失を含む）について、たとえその可能性を知らされていたとしても、一切責任を負いません。 一部の法域では、責任の制限、偶発的な損害、派生的な損害は認められていないため、上記の制限はユーザーによって適用されない場合があります。
この限定保証により、ユーザーには特定の法的権利が与えられます。また、ユーザーはその他の権利を有する場合もありますが、これは法域によって異なります。
Commercial Product Warranty Policy
Limited Warranty for Western Digital® and SanDisk® Commercial Hardware Flash-based Drive Products
PLEASE CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE PURCHASING, OPENING, OR OTHERWISE USING THE PRODUCT MANUFACTURED BY SANDISK TECHNOLOGIES, INC. (“MANUFACTURER”). YOUR USE OF THE PRODUCT CONSTITUTES AGREEMENT WITH THE TERMS AND CONDITIONS OF THIS LIMITED WARRANTY STATEMENT (“AGREEMENT”). IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT, DO NOT USE THE PRODUCT.
A. Warranty Information
1. This warranty ("Warranty") is provided by SanDisk Technologies, Inc. and its applicable subsidiaries (collectively, "Manufacturer"), is non-transferable, and applies only to the Commercial Hardware Drive Products identified in the Table in Section F below (each, a "Product"). The Warranty is provided solely to the original end user purchaser of this Product (“Customer”).
2. This Warranty does not cover purchases of the Products from a Reseller by a party who is not intending to be the end user of the product. The warranty and support for that product must be initiated by the distributing or reselling party from which the purchase was made ("Reseller") on that party’s behalf.
3. This Warranty does not cover counterfeit, fake, or grey market products. Manufacturer will not provide any support for any Products (i) that Manufacturer has not transported (or authorized for transport) into the country of sale and/or (ii) that are not sold through authorized channels.
4. Each Product is intended only for commercial use and should not be used by consumers or households. This Warranty does not cover any personal non-commercial use of the Product. If you have purchased this product from an authorized retail outlet for personal non-commercial use, please refer to the applicable provisions in the retail warranty for the Product found at https://www.sandisk.com/warranty.
5. If Customer’s Product includes separate standalone software programs provided by Manufacturer (e.g. SSD Dashboard), the use of those programs is governed by the end user license agreement accompanying that program and not this Agreement.
B. Warranty Period Technical Support Information
1. Any technical support issues or warranty claims for the Products should be processed through the party from whom Customer purchased the Product.
2. If the Product in question is embedded or pre-installed into a third-party device or computer system, Customer should contact the manufacturer of record for the third-party product for primary technical support and warranty claims.
3. If Customer purchased this product directly from Manufacturer, then Customer may seek technical support by contacting Customer Service within the Warranty Period by email at support@SanDisk.com or at the telephone number for Customer’s region found at https://www.sandisk.com/support/international-phone-numbers. Such technical support shall only address errors which are solely attributable to the manufacture of the Product.
C. Warranty Terms
1. Manufacturer warrants to Customer that this Product, excluding content and/or software (if applicable) supplied with or within the Product, will, during the applicable Warranty Period (as defined below) specified below under normal use conditions, (a) be free from material defects in material or workmanship and, (b) will materially conform to Manufacturer's published product Specifications (as defined below). A Product will be considered to have a material defect or to be materially defective only if such Product does not meet the stated design lifetime (up to the applicable Warranty Period) and is returned to the appropriate location within the Warranty Period and subject to applicable performance threshold information contained in the Product's datasheet (as produced or provided by Manufacturer).
“Specifications” shall mean operational elements, features, reliability characteristics and functional design specifications for a Product stated in the Product specifications (i.e., documents labeled as “specification” or “data sheet” and such Product’s qualification report).
2. This Warranty does not cover any damage to this Product which results from accident, abuse, misuse, natural or personal disaster, improper installation, the presence of a third party product within a computer system, or any unauthorized disassembly, repair or modification. It is possible for a Product to be used under conditions which cause the media to wear out (and the Warranty to expire) prior to the expiration of the stated time period in the Warranty Period, as specified in the applicable endurance specification.
3. In the event of a conflict between the terms of this Agreement and any existing valid set of warranty terms between Customer and Manufacturer, the terms between Customer and Manufacturer shall take precedence over this Agreement. However, this Agreement shall take precedence over the preprinted terms on all Customer forms including, but not limited to, purchase orders issued by Customer.
D. Warranty Claims
1. To make a warranty claim, Customer may either (a) contact the Reseller within the Warranty Period and provide proof of purchase and the returning party's original purchase status (showing date, place of purchase and name of the Reseller as applicable) and product name, type and number or (b) receive a RMA number from Manufacturer and follow Manufacturer’s warranty return procedures. Only the Customer is entitled to exercise the Warranty, and such Customer must return the Product following the guidelines listed by Reseller and/or Manufacturer, including a detailed statement of the problem sufficient to readily reproduce the problem. Manufacturer reserves the right, at its discretion, to direct the Customer to return products through the Reseller.
2. A return may be required to another country other than the country in which the Customer is located and/or purchased the Product.
3. If Customer purchased the Product directly from Manufacturer and believes that it fails to comply with the warranty, then Customer will abide by Manufacturer’s then-current Return Material Authorization (“RMA”) process and Customer shall request an RMA number from Customer Service upon presenting a summary of the defect. Manufacturer will then issue an RMA number to Customer, together with instructions on shipping to Manufacturer the Product believed by Customer to be defective. Customer will return any such Product believed to be defective in an appropriate container, which will conspicuously bear the RMA number Customer obtains from Manufacturer prior to return. Products returned to Manufacturer under this section, and any repaired or replaced Products under this Exhibit, will be delivered to and from Manufacturer at Manufacturer’s expense and risk. Manufacturer (or a contractor of Manufacturer) shall assess the Product and, upon finding a defect, process the return at Manufacturer’s sole expense. If Manufacturer determines that a defect does not exist in such Product, Customer will reimburse Manufacturer for all expenses associated with the return of such Product. Products improperly labelled, packaged or shipped may result in a voiding of the warranty for that Product. Manufacturer is not responsible for damage incurred during shipping to our RMA receiving locations.
4. Manufacturer may elect to repair or replace any non-conforming Product. Such replacement will be made with a new or reconditioned Product of equal or greater functionality as the returned Product. If Manufacturer is not able to repair or replace the non-conforming Product, or if such options are not commercially reasonable, then Manufacturer shall provide Customer a credit for the non-conforming Product. The value of the credit shall be, at Manufacturer’s discretion, either (a) the replacement value of the non-conforming Product or (b) the purchase value of the non-conforming Product, prorated for the length of the warranty term during which Customer was denied use of the Product. An obsolete or discontinued product may be replaced with the same Product or, if a replacement is not available, a Product having similar function and capacity. Customer’s remedy under this section may be conditioned on Manufacturer’s requirement that the Product be physically returned.
5. Manufacturer is not responsible for any loss or damage to data as part of the RMA process. Customer understands that Manufacturer may have inadvertent access to the data on the returned Product during the RMA process. In order to protect sensitive data from disclosure, Manufacturer recommends deletion of as much sensitive data from the Product as technically possible before sending the Product for RMA processing. If it is not the case that all data is or can be removed, the Customer shall indemnify, defend and hold harmless Manufacturer and the Reseller for any possible liability associated with the potential presence in the returned Product of sensitive and/or personal data, regardless of whether this data relates to the Customer or any other third party.
6. Manufacturer shall not be liable for (a) any incidental, indirect, special, exemplary, punitive or consequential damages, including but not limited to loss of profits and/or loss of data, other loss, damage or expense directly or indirectly arising from any defect or inability to use the Product or poor performance, either separately or in combination with other equipment, regardless of whether Manufacturer or the Customer has been advised of the possibility of such damages, nor (b) any amounts in the aggregate in excess of the purchase price paid for the applicable Product(s). Manufacturer is not liable for and does not cover under this Warranty, any costs associated with servicing, testing and/or the installation of Western Digital® or SanDisk® products, including the Product. This Warranty sets forth the entire liability and obligations of Manufacturer with respect to defects, breach of warranty, data loss or any other failure to perform or meet the Specifications associated with any Products.
7. Manufacturer products, including the Product, must not be used in applications where a failure or malfunction of the Product may threaten life or result in an injury, loss of property or damage to the environment, including without limitation, as critical components in aviation, automotive, nuclear, medical or life support systems (or any other form of ultra-hazardous applications) ("Critical Applications"), and under no circumstances shall Manufacturer have any Warranty or other obligations arising from any such Product uses. Without derogating from the above, unless specifically designated as such by Manufacturer in the Product Specifications, the Products are not designed or intended for use in automotive systems or applications. NOTWITHSTANDING ANYTHING TO THE CONTRARY, AS PRODUCTS HAVE VARIED FAILURE RATES AND A LIMITED USEFUL LIFE PERIOD WITH ENDURANCE LIMITS, THE RESPONSIBILITY FOR THE DESIGN, MANUFACTURING AND ADEQUATE TESTING OF CUSTOMER'S APPLICATIONS, SYSTEMS AND DEVICES USING PRODUCTS HEREIN LIES SOLELY WITH CUSTOMER. CUSTOMER IS RESPONSIBLE FOR PUTTING IN PLACE SAFETY MEASURES AND APPROPRIATE REDUNDANCIES, FAULT TOLERANT AND BACK-UP FEATURES SUFFICIENT TO PROTECT END USERS FROM ANY RISK OF DAMAGE, INJURY OR DEATH RESULTING FROM ANY FAILURE OR ANY OTHER ISSUE IN THE UTILIZATION OF THE PRODUCTS IN OR BY CUSTOMER'S APPLICATIONS, SYSTEMS OR DEVICES WHEN DEALING WITH CRITICAL APPLICATIONS AND SHALL OTHERWISE PROVIDE END USERS WITH ALERTS, USE AND MAINTENANCE INSTRUCTIONS TO AVOID SUCH RISKS.
E. DISCLAIMER
THE WARRANTY STATED HEREIN IS THE CUSTOMER’S SOLE SOURCE OF WARRANTY RIGHTS ASSOCIATED WITH PRODUCTS, AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED OR STATUTORY, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF FITNESS FOR PARTICULAR PURPOSE, MERCHANTABILITY AND NONINFRINGEMENT, ALL OF WHICH ARE HEREBY DISCLAIMED. NO WARRANTY RIGHTS ARE GRANTED TO ANY PARTY OTHER THAN THE CUSTOMER OF THE PRODUCT. THE LAWS OF CERTAIN JURISDICTIONS MAY CONFER OTHER RIGHTS WHICH ARE NOT AFFECTED BY THIS WARRANTY.
F. Warranty Period
1. The term of the Warranty ("Warranty Period") referred to above is measured in calendar years and begins upon the shipment date of the Product by Manufacturer.
For the following group of products, The Warranty Period expires at the end of the earlier of (a) the stated time period for the Product identified below or (b) the point at which Customer’s use of the Product exceeds the stated endurance limit, which is (i) the time at which such Product’s total cumulative data (as recorded on the Product’s S.M.A.R.T. attribute (E6h/230) “Media Wear Out Indicator”) reaches 100% of the Product’s endurance value; or (ii) the Product’s total Terabytes Written (TBW) as identified in the table below or in the Specifications for the Product. In the event of a conflict between the table below and the Specifications, the Specifications shall take precedence.
| English | Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|---|
| German | Produktfamilie | SKU-Nr. | Garantiezeit | Belastbarkeit |
| French | Gamme de produits | UGS | Durée de garantie | Résistance |
| Chinese Traditional |
产品系列 | SKU | 质保期 | 耐久性 |
| Chines Simplified |
產品系列 | SKU | 保固長度 | 耐久度 |
| Korean | 제품군 | SKU | 보증 기간 | 내구성 |
| Japanese |
製品ファミリー | SKU番号 | 保証の長さ | 耐久性 |
| Product Family: Western Digital-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| WD Blue SN580 NVMe™ SSD | WDS100T3B1E-00CHF0 | Five (5) years | 600 TBW |
| Western Digital CL SN520 NVMe™ SSDs | SDAPMUW-128G-1022 SDAPMUW-256G-1022 SDAPMUW-512G-1022 SDAPNUW-128G-1022 SDAPNUW-256G-1022 SDAPNUW-512G-1022 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital CL SN720 NVMe™ SSDs | SDAQNTW-256G-1022 SDAQNTW-512G-1022 SDAQNTW-1T00-1022 SDAQNTX-2T00-1022 |
Five (5) years | 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital PC SN520 NVMe™ SSD | SDAPTUW-128G SDAPTUW-256 SDAPTUW-512G SDAPMUW-128G SDAPMUW-256 SDAPMUW-512G SDAPNUW-128G SDAPNUW-256 SDAPNUW-512G |
Five (5) years | 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW |
| Western Digital PC SN720 NVMe™ SSD | SDAPNTW-256G SDAPNTW-512G SDAPNTW-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN730 NVMe™ SSD | SDBPNTY-256G SDBPNTY-512G SDBPNTY-1T00 SDBQNTY-256G SDBQNTY-512G SDBQNTY-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN735 NVMe™ | SDBPNHH-256G SDBPNHH-512G SDBPNHH-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN740 NVMe™ | SDDPTQD-256G SDDPTQD-512G SDDPTQD-1T00 SDDPTQE-2T00 SDDPNQD-256G SDDPNQD-512G SDDPNQD-1T00 SDDPNQE-2T00 SDDQTQD-256G SDDQTQD-512G SDDQTQD-1T00 SDDQTQE-2T00 SDDQNQD-256G SDDQNQD-512G SDDQNQD-1T00 SDDQNQE-2T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW |
| Western Digital IX SN530 NVMe™ SSD, TLC | SDBPTPZ-256G-XI SDBPTPZ-512G-XI SDBPTPZ-1T00-XI SDBPNPZ-256G-XI SDBPNPZ-512G-XI SDBPNPZ-1T00-XI SDBPNPZ-2T00-XI |
Five (5) years | 200 TBW 400 TBW 800 TBW 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital IX SN530 NVMe™ SSD, SLC | SDBPTPZ-085G-XI SDBPTPZ-170G-XI SDBPTPZ-340G-XI SDBPNPZ-085G-XI SDBPNPZ-170G-XI SDBPNPZ-340G-XI |
Five (5) years | 4000 TBW 8000 TBW 16000 TBW 4000 TBW 8000 TBW 16000 TBW |
| Western Digital PC SN530 NVMe™ SSD | SDBPTPZ-256G SDBPTPZ-512G SDBPTPZ-1T00 SDBPMPZ-256G SDBPMPZ-512G SDBPMPZ-1T00 SDBPNPZ-256G SDBPNZ-512G SDBPNZ-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SA530 SATA SSD | SDASB8Y-256G-1122 SDASB8Y-512G-1122 SDASB8Y-1T00-1122 SDASN8Y-256G-1122 SDASN8Y-512G-1122 SDASN8Y-1T00-1122 SDATB8Y-256G-1122 SDATB8Y-512G-1122 SDATB8Y-1T00-1122 SDATN8Y-256G-1122 SDATN8Y-512G-1122 SDATN8Y-1T00-1122 SDASB8Y-256G SDASB8Y-512G SDASB8Y-1T00 SDASN8Y-256G SDASN8Y-512G SDASN8Y-1T00 SDATB8Y-256G SDATB8Y-512G SDATB8Y-1T00 SDATN8Y-256G SDATN8Y-512G SDATN8Y-1T00 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital PC SN810 NVMe™ SSD |
SDCPNRY-256G SDCPNRY-512G SDCPNRY-1T00 SDCPNRZ-2T00 SDCQNRY-256G SDCQNRY-512G SDCQNRY-1T00 SDCQNRZ-2T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW |
| Product Family: SanDisk-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| U110 mSATA SSDs | SDSA6DM-016G SDSA6DM-024G SDSA6DM-032G |
One (1) year | See Specifications |
| Extreme Pro SATA SSDs | SDSSDXPS-960G-G25 SDSSDXPS-480G-G25 SDSSDXPS-240G-G25 |
Ten (10) years | 80 TBW |
| Solid State Drive SSDs | SDSSDP-128G-G25 SDSSDP-064G-G25 |
Three (3) years | See Specifications |
| U110 2.5" SSDs | SDSA6GM-032G SDSA6GM-064G-1022 SDSA6GM-064G-1122 SDSA6GM-128G-1022 SDSA6GM-128G-1122 |
Three (3) years | See Specifications |
| U110 mini mSATA SSDs | SDSA6FM-016G SDSA6FM-024G SDSA6FM-032G |
One (1) year | See Specifications |
| U110 m.2 SSDs | SDSA6MM-008G SDSA6MM-016G SDSA6MM-024G SDSA6MM-032G SDSA6PM-064G SDSA6PM-128G |
One (1) year | See Specifications |
| Ultra II SATA SSDs | SDSSDHII-960G-G25 SDSSDHII-480G-G25 SDSSDHII-240G-G25 SDSSDHII-120G-G25 |
Three (3) years | 80 TBW |
| X110 mSATA SSDs | SD6SF1M-256G-1022 SD6SF1M-256G-1022I SD6SF1M-128G-1022 SD6SF1M-128G-1022I SD6SF1M-064G-1022 SD6SF1M-064G-1022I SD6SF1M-032G-1022 SD6SF1M-032G-1022I |
Five (5) years | See Specifications |
| X110 2.5" SSDs | SD6SB1M-064-1022I SD6SB1M-064G-1022 SD6SB1M-128-1022I SD6SB1M-128G-1022 SD6SB1M-256-1022I SD6SB1M-256G-1022 SD6SB1M-064G SD6SB1M-128G SD6SB1M-256G |
Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years One (1) year One (1) year |
See Specifications |
| X210 2.5" SSDs | SD6SB2M-128G-1022I SD6SB2M-256G-1022I SD6SB2M-512G-1022 |
Five (5) years | 80 TBW |
| X210 SATA 2.5" | SD6SB2M-128G SD6SB2M-256G SD6SB2M-512G |
One (1) year | 80 TBW |
| X300s 2.5" SSDs | SD7SB3Q-064G-1022I SD7SB3Q-064G-1022 SD7SN3Q-064G-1122 SD7UB2Q-010T-1022 SD7UB2Q-010T-1122 SD7UB2Q-512G-1022 SD7UB2Q-512G-1122 SD7UB3Q-128G-1022 SD7UB3Q-128G-1122 SD7UB3Q-256G-1022 SD7UB3Q-256G-1122 SD7UN3Q-128G-1022 SD7UN3Q-256G-1022 SD7UN3Q-512G-1122 |
Five (5) years | 80 TBW |
| X300s SATA 2.5" SSDs | SD7SB2Q-010T SD7SB2Q-512G SD7SB3Q-064G SD7SB3Q-128G SD7SB3Q-256G SD7UB2Q-512G SD7UB3Q-128G SD7UB3Q-256G |
Three (3) years | 80 TBW |
| X300s M.2 SSDs | SD7SN3Q-064G SD7SN3Q-128G SD7SN3Q-256G SD7SN3Q-512G SD7UN3Q-128G SD7UN3Q-256G SD7UN3Q-512G |
Three (3) years | 80 TBW |
| X300 2.5" SSDs | SD7SB6S-128G SD7SB6S-256G SD7SB7S-010T SD7SB7S-512G SD7UB6S-128G SD7UB6S-256G SD7UB7S-512G SD7SB7S-960G SD7SB6S-128G-1122 SD7SB6S-256G-1122 SD7SB7S-010T-1122 SD7SB7S-512G-1122 SD7SF6S-128G-1122 SD7SF6S-256G-1122 |
Three (3) years | 80 TBW |
| X300 M.2 2280 SSDs | SD7SN6S-128G SD7SN6S-256G SD7SN6S-512G SD7UN6S-128G SD7UN6S-256G SD7UN6S-512G |
Three (3) years | 80 TBW |
| X300 mSATA SSDs | SD7SF6S-128G SD7SF6S-256G SD7SF6S-512G-1122 |
Three (3) years Three (3) years Five (5) years |
80 TBW 80 TBW 80 TBW |
| X400 2.5" SSDs | SD8SB8U-1T00-1122 SD8TB8U-1T00-1122 SD8SB8U-512G-1122 SD8TB8U-512G-1122 SD8SB8U-256G-1122 SD8TB8U-256G-1122 SD8SB8U-128G-1122 |
Five (5) years | 320 TBW 320 TBW 160 TBW 160 TBW 80 TBW 80 TBW 72 TBW |
| X400 M.2 2280 SSDs | SD8SN8U-1T00-1122 SD8SN8U-512G-1122 SD8SN8U-256G-1122 SD8SN8U-128G-1122 SD8TB8U-128G-1122 |
Five (5) years | 320 TBW 160 TBW 80 TBW 72 TBW 72 TBW |
| Z400s 2.5" SSDs | SD8SBAT-256G-1122 SD8SBAT-128G SD8SBAT-128G-1122 SD8SBAT-064G SD8SBAT-064G-1122 SD8SBAT-032G SD8SBAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z400s mSATA SSDs | SD8SFAT-128G SD8SFAT-128G-1122 SD8SFAT-064G SD8SFAT-064G-1122 SD8SFAT-032G SD8SFAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z400s M.2 2280 SSDs | SD8SNAT-256G SD8SNAT-256G-1122 SD8SNAT-128G SD8SNAT-128G-1122 SD8SNAT-064G SD8SNAT-064G-1122 |
Five (5) years | 72 TBW 72 TBW 72 TBW 72 TBW 40 TBW 40 TBW |
| Z400s M.2 2242 SSDs | SD8SMAT-128G SD8SMAT-128G-1122 SD8SMAT-064G SD8SMAT-064G-1122 SD8SMAT-032G SD8SMAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z410 2.5" SSDs | SD8SBBU-120G-1122 SD8SBBU-240G-1122 SD8SBBU-480G-1122 |
Three (3) years | 40 TBW 80 TBW 120 TBW |
| X600 2.5”/7mm cased Non-SED SSDs | SD9SB8W-128G SD9SB8W-256G SD9SB8W-512G SD9SB8W-1T00 SD9SB8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 M.2 2280 Non-SED SSDs | SD9SN8W-128G SD9SN8W-256G SD9SN8W-512G SD9SN8W-1T00 SD9SN8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 2.5”M/7mm cased SED SSDs | SD9TB8W-128G SD9TB8W-256G SD9TB8W-512G SD9TB8W-1T00 SD9TB8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 M.2 2280 SED SSDs | SD9TN8W-128G SD9TN8W-256G SD9TN8W-512G SD9TN8W-1T00 SD9TN8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| Any Other Non-Customized Commercially Available SanDisk® SSD | XXXXXXXXXXXXXX | One (1) year | See Specifications |
For the following group of products, The Warranty Period expires at the end of the earlier of (a) the stated time period for the Product identified below or (b) the point at which Customer’s use of the product exceeds the stated maximum endurance limit, which shall be measured by calculating the Product’s average drive writes per day (DWPD) during the projected warranty length of the Product as stated in the table below.
| Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|
| Optimus Extreme™ SAS SSDs | SDLKOE9W-100G-5CA1 SDLKOD9W-200G-5CA1 SDLKOC9W-400G-5CA1 SDLLOC9W-800G-5CA1 |
Five (5) years | 45 DWPD |
| Optimus Ultra™ SAS SSDs | SDLKOEGW-150G-5CA1 SDLKODGW-300G-5CA1 SDLKOCGW-600G-5CA1 SDLLOCGW-012T-5CA1 |
Five (5) years | 30 DWPD |
| Optimus Ascend™ SAS SSDs | SDLKOEDM-200G-5CA1 SDLKODDM-400G-5CA1 SDLKOCDM-800G-5CA1 SDLLOCDM-016T-5CA1 |
Five (5) years | 10 DWPD |
| Optimus Ascend™ SAS SSDs - Recertified Product | SDLKOEDM-200G-5CRC SDLKODDM-400G-5CRC SDLKOCDM-800G-5CRC SDLLOCDM-016T-5CRC SDLKOEDM-200G-5CRZ SDLKODDM-400G-5CRZ SDLKOCDM-800G-5CRZ SDLLOCDM-016T-5CRZ |
Three (3) years Three (3) years Three (3) years Three (3) years One (1) year One (1) year One (1) year One (1) year |
10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD |
| Optimus Eco™ SAS SSDs | SDLKOD6R-400G-5CA1 SDLKOC6R-800G-5CA1 SDLLOC6R-016T-5CA1 SDLLOC6R-020T-5CA1 |
Five (5) years | 3 DWPD 3 DWPD 3 DWPD 1 DWPD |
| Optimus MAX™ SAS SSD | SDLLOCDR-038T-5CA3 SDLLOCDR-038T-5CA1 |
Five (5) years | 0.5 DWPD |
| Optimus MAX™ SAS SSD - Recertified Product | SDLLOCDR-038T-5CRC SDLLOCDR-038T-5CRZ |
Three (3) years One (1) Year |
0.5 DWPD |
| Lightning Ultra™ Gen. II SAS SSDs | SDLTMDKW-200G-5CA1 SDLTMDKW-400G-5CA1 SDLTMCKW-800G-5CA1 |
Five (5) years | 25 DWPD |
| Lightning Ascend™ Gen. II SAS SSDs | SDLTODKM-200G-5CA1 SDLTODKM-400G-5CA1 SDLTODKM-800G-5CA1 SDLTOCKM-016T-5CA1 |
Five (5) years | 10 DWPD |
| Lightning Eco™ Gen. II SAS SSDs | SDLTODKR-800G-5CA1 SDLTOCKR-016T-5CA1 |
Five (5) years | 3 DWPD |
| Lightning® Write-Intensive SAS SSDs | SDLB6HS-200GC-00 SDLB6HS-400GC-00 |
Five (5) years | 25 DWPD |
| Lightning Mixed-Use SAS SSDs | SDLB6HM-200GC-00 SDLB6HM-400GC-00 SDLB6HM-800GC-00 |
Five (5) years | 10 DWPD |
| Lightning Read-Intensive SAS SSDs | SDLB6JC-400GC-00 SDLB6JC-800GC-00 SDLB6JC-016TC-00 |
Three (3) years | 1 DWPD |
| CloudSpeed Ultra™ SATA SSDs | SDLFOEAM-100G-1HA1 SDLFODAM-200G-1HA1 SDLFODAM-400G-1HA1 SDLFOCAM-800G-1HA1 |
Five (5) years | 3 DWPD |
| CloudSpeed Ascend™ SATA SSDs | SDLFOEAR-120G-1HA1 SDLFODAR-240G-1HA1 SDLFODAR-480G-1HA1 SDLFOCAR-960G-1HA1 |
Five (5) years | 1 DWPD |
| CloudSpeed Ascend™ SATA SSDs - Recertified Product | SDLFOEAR-120G-1HA1 SDLFODAR-240G-1HA1 SDLFODAR-480G-1HA1 SDLFOCAR-960G-1HA1 |
Three (3) years | 1 DWPD |
| CloudSpeed Eco™ SATA SSDs | SDLFNDAR-240G-1HA2 SDLFNDAR-480G-1HA2 SDLFNCAR-960G-1HA2 |
Three (3) years | 1 DWPD |
| CloudSpeed Eco Gen. II™ SSDs | SDLF1DAR-480GC-1Hxx SDLF1DAR-960GC-1Hxx SDLF1CRR-019TC-1Hxx |
Five (5) years | 0.6 DWPD |
| CloudSpeed Ultra Gen. II™ SSDs | SDLF1DAM-400GC-1Hxx SDLF1DAM-800GC-1Hxx SDLF1CRM-016TC-1Hxx |
Five (5) years | 1.8 DWPD |
| ULLtraDIMM™ DDR3 SSDs | SDLOODFM-200G-6KB1 SDLOOCFM-400G-6KB1 |
Five (5) years | 10 DWPD |
For the following group of PCIe products, the Warranty Period expires at the end of the earlier of (a) the stated time period for the Product identified below or (b) the point at which Customer’s use of the product exceeds the stated maximum endurance limit, which shall be measured by calculating the Product’s total Petabytes Written (PBW) for normal use during the projected warranty length of the Product as stated in the table below. For users implementing solutions with multiple products, the endurance ratings assume uniform distribution of writes across all products.
| Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|
| ioFX 420GB | SDFABAMOF-420G-SF1 | Five (5) years | 2 PBW |
| ioFX2 1.6TB | SDFABAMOF-1T65-SF1 | Five (5) years | 8 PBW |
| ioFX2 410 GB | SDFABAMOF-410G-SF1 | Five (5) years | 2 PBW |
| Fusion ioMemory SX300-1300 | SDFACAMOS-1T30-SF1 | Five (5) years | 4 PBW |
| Fusion ioMemory SX300-1600 | SDFACAMOS-1T60-SF1 | Five (5) years | 5.5 PBW |
| Fusion ioMemory SX300-3200 | SDFACAMOS-3T20-SF1 | Five (5) years | 11 PBW |
| Fusion ioMemory SX300-6400 | SDFACCMOS-6T40-SF1 | Five (5) years | 22 PBW |
| Fusion ioMemory SX350-1300 | SDFADAMOS-1T30-SF1 | Five (5) years | 4 PBW |
| Fusion ioMemory SX350-1600 | SDFADAMOS-1T60-SF1 | Five (5) years | 5.5 PBW |
| Fusion ioMemory SX350-3200 | SDFADAMOS-3T20-SF1 | Five (5) years | 11 PBW |
| Fusion ioMemory SX350-6400 | SDFADCMOS-6T40-SF1 | Five (5) years | 22 PBW |
| Fusion ioMemory PX600-1000 | SDFACAMOP-1T00-SF1 | Five (5) years | 12 PBW |
| Fusion ioMemory PX600-1300 | SDFACAMOP-1T30-SF1 | Five (5) years | 16 PBW |
| Fusion ioMemory PX600-2600 | SDFACAMOP-2T60-SF1 | Five (5) years | 32 PBW |
| Fusion ioMemory PX600-5200 | SDFACCMOP-5T20-SF1 | Five (5) years | 64 PBW |
| Skyhawk NVMe PCIe SSD 1.92TB | SDLC2CLR-019T-3NA1 | Five (5) years | 2.1 PBW |
| Skyhawk NVMe PCIe SSD 3.84TB | SDLC2LLR-038T-3NA1 | Five (5) years | 3.5 PBW |
| Skyhawk Ultra NVMe PCIe SSD 1.6TB | SDLC2CLR-016T-3NA1 | Five (5) years | 4.96 PBW |
| Skyhawk Ultra NVMe PCIe SSD 3.2TB | SDLC2LLR-032T-3NA1 | Five (5) years | 7 PBW |
Embedded Integrated Solutions (“EIS”) Warranty Information
For the following group of EIS products, the Warranty Period expires at the earlier of: (a) the stated time period identified below for the applicable Product, or (b) the point at which Customer’s use of a Product exceeds the stated reliability characteristics (including the endurance limit), as identified in the Specification.
| Product Family: Western Digital-iNAND |
SKU | Warranty Length |
|---|---|---|
| iNAND EM122/EM131/EM132/EU511/EU521/EU551/EM141/EU151/EM102/EU331/EU561, 7250/7550/8630MC and CL Series |
SDINBDG4, SDINBDA4,SDINBDA2, SDINBDA6, SDINEDK4, SDINFDK4, SDINFDO4, SDINBDV4, SDINBDI4, SDINBDJ4, SDINDDK4, SDINFEO4, SDINFEO2 | One (1) year |
| iNAND EM123/EM133, 7250/7550 CH Series | SDINBDG4-H2, SDINBDA6-H | Two (2) years |
| iNAND EM122/EM132/EU312/EU552, 7250I/7550I/8521I IX Series | SDINBDG4-I2, SDINBDG4-XI2, SDINBDA6-I2, SDINBDA6-XI2, SDINDDH6-I, SDINDDH6-XI, SDINFDQ6-I, SDINFDQ6-XI | Two (2) years |
| iNAND EM122/EM132/EU312/EU552, 7250A/7550A/8521A AT Series | SDINBDG4-A2, SDINBDG4-XA2, SDINBDG4-ZA2, SDINBDA6-XA2, SDINBDA6-ZA2, SDINDDH6-XA2, SDINDDH6-ZA2, SDINFDQ6-XA2,SDINFDQ6-ZA | Two (2) years |
2. Provided that the maximum TBW (Terabyte Written), as specified in the applicable product’s data sheet, is not met prior to the end of the Warranty Length, as set forth above
| Product Family: Western Digital-SD and microSD |
SKU | Warranty Length |
|---|---|---|
| SD and microSD Cards LD101/LD301/LD501/QD101/QD301/QD501/CL Series | SDSDAA, SDSDAD, SDSDAE, SDSDQAB, SDSDQAD, SDSDQAE | One (1) year |
| SD and microSD Cards EB/EC/ED Series | SDSDEB, SDSDEC, SDSDQEB, SDSDQEC, SDSDQED | Two (2) years |
| SD and microSD Cards AF3, LD332/QD332/QD334 IX Series | SDSDAF3, SDSDQAF3 | Two (2) years |
| SD and microSD Cards LD342/QD342 IX Series | SDSDAF4, SDSDQAF4 | Two (2) years |
| SD Cards AG3, LD332 AT Series | SDSDAG3 | Two (2) years |
| Product Family: Western Digital USB |
SKU | Warranty Length |
|---|---|---|
| USB | SDUFD33, SDUFD50, SDUFD51 | One (1) year |
| USB H Series | SDUFDEC, SDUFDEA | Two (2) years |
If your Product is purchased from an OEM, and your Product’s SKU is not present on any table in this Warranty, contact your OEM to determine the warranty length on your Product.
G. Product Datasheets & Specification
The product datasheets and specifications for the Products can be found on the Customer Support site. If the Specifications for the Product cannot be found on https://sandisk.com/support, please contact Customer Service to obtain a copy of the documents.
Please direct all questions concerning use of this warranty to: SanDisk Technologies, Inc., 951 SanDisk Drive, Milpitas, CA 95035; Attention: Commercial Legal Department.
SanDisk (“G-Technology”) Limited Warranty for G-Technology® Flash Products
(see separate Western Digital Limited Warranty for G-Technology® HDD Products)
Diese beschränkte Garantie findet auf neue G-Technology® flash Datenspeicherprodukte Anwendung, die von einem autorisierten G-Technology-Händler durch den ursprünglichen Käufer für die reguläre Verwendung und nicht für den Wiederverkauf erworben wurden. G-Technology garantiert, dass ein durch die Garantie abgedecktes Produkt keine Material- und Verarbeitungsfehler aufweist, wobei die unten aufgeführten Ausnahmen gelten.
Abhängig vom Zeitpunkt und Ort des ursprünglichen Erwerbs ist diese beschränkte Garantie für 1 Jahr, 2 Jahre, 3 Jahre oder 5 Jahre gültig oder für einen festgelegten Zeitraum ab Kaufdatum. Ermitteln Sie die spezifisch für Ihr Produkt geltende Garantie unter https://shop.sandisk.com/cs-cz/support. Ein gültiger Kaufnachweis ist möglicherweise erforderlich, um den Anspruch auf Garantie zu belegen. Falls Sie nicht über einen gültigen Kaufnachweis verfügen, wird zum Ermitteln der Länge des Zeitraums der beschränkten Garantie das Datum verwendet, an dem das Produkt von G-Technology an den autorisierten Vertriebshändler verkauft wurde.
Die Abdeckung dieser beschränkten Garantie erstreckt sich nicht auf Schäden durch kommerzielle Verwendung, unsachgemäße Verwendung, Unfall, Veränderungen an Hardware oder Software, Manipulation, unangemessene physische Umgebung oder Betriebsumgebung, die nicht den Produktspezifikationen entspricht, unsachgemäße Wartung oder Versagen, das von einem Produkt verursacht wird, für das G-Technology nicht verantwortlich ist. Eine Garantie auf unterbrechungsfreien oder fehlerfreien Betrieb wird nicht gewährt. Eine Garantie für Datenverlust wird nicht gewährt; Sie müssen die auf Ihrem Produkt gespeicherten Daten regelmäßig auf einem separaten Speicherprodukt sichern. Produkte, deren Identifizierungsetikett entfernt oder verändert wurde, sind von der Garantie ausgeschlossen. G-TECHNOLOGY GEWÄHRT KEINE ANDEREN GEWÄHRLEISTUNGEN, EINSCHLIESSLICH, JEDOCH NICHT BESCHRÄNKT AUF KONKLUDENTE GEWÄHRLEISTUNGEN DER MARKTFÄHIGKEIT UND DER EIGNUNG FÜR EINEN BESTIMMTEN ZWECK. IN EINIGEN GERICHTSBARKEITEN IST DIE EINSCHRÄNKUNG KONKLUDENTER GEWÄHRLEISTUNGEN NICHT ZULÄSSIG, SODASS DIESE EINSCHRÄNKUNG MÖGLICHERWEISE NICHT AUF SIE ZUTRIFFT. G-Technology ist nicht dazu verpflichtet, Produkte an Sie zurückzuschicken, die nicht durch diese Garantie abgedeckt sind.
Falls Probleme mit einem Produkt auftreten, folgen Sie zunächst den von G-Technology oder Ihrem Wiederverkäufer bereitgestellten Anweisungen für die Fehlerbehebung. Damit Sie eine Leistung gemäß der beschränkten Garantie erhalten können, müssen Sie zuerst eine Rücksendegenehmigung und eine Zustelladresse anfordern, indem Sie sich an das entsprechende unter https://shop.sandisk.com/cs-cz/support aufgeführte G-Technology-Callcenter wenden. Sie müssen die durch die Garantie abgedeckte SpinCo unter Verwendung einer zugelassenen Verpackung an unser Logistikzentrum schicken. Verpackungsrichtlinien sind unter https://shop.sandisk.com/cs-cz/support verfügbar. Sie sind für die Bezahlung der mit dem Versand der Festplatte an unser Logistikzentrum verbundenen Transportkosten, Gebühren und Versicherungskosten verantwortlich. Entfernen Sie vor der Rücksendung alle persönlichen Daten vom Produkt.
G-Technology ersetzt die Festplatte mit einem gleichwertigen Ersatzteil und übernimmt dabei die Versandkosten. G-Technology behält sich vor, Ihr Produkt mit einem gebrauchten Produkt, das repariert wurde und den Anforderungen von G-Technology entspricht, zu ersetzen. Das Besitzrecht auf das Ersatzprodukt geht bei der Lieferung an das Beförderungsunternehmen am Versandort von G-Technology auf Sie über. Sie tragen die Verantwortung für den Import des Ersatzprodukts, falls zutreffend. G-Technology sendet die Originalfestplatte nicht zurück; Kunden sind selbst dafür verantwortlich, ihre Daten vor der Rücksendung auf ein anderes Medium zu übertragen. Datenwiederherstellung fällt nicht unter die Gewährleistungsansprüche und ist somit nicht Teil des Rücksendeverfahrens. G-Technology garantiert, dass die Ersatzprodukte den Gewährleistungszeitraum der Originalprodukte abdecken oder einen Gewährleistungszeitraum von 90 Tagen haben (hierbei gilt der jeweils längere Zeitraum).
G-TECHNOLOGY UND SEINE VERBUNDENEN UNTERNEHMEN, LIEFERANTEN, VERTRIEBSHÄNDLER UND WIEDERVERKÄUFER HAFTEN NICHT FÜR FOLGENDES: 1) KLAGEN VON DRITTEN GEGEN SIE FÜR SCHÄDEN (MIT AUSNAHME VON PERSONENSCHADEN, EINSCHLIESSLICH TOD, UND SACHSCHADEN), 2) VERLORENE ODER BESCHÄDIGTE DATEN ODER 3) BESONDERE, ZUFÄLLIGE ODER INDIREKTE SCHÄDEN ODER FÜR WIRTSCHAFTLICHE FOLGESCHÄDEN (EINSCHLIESSLICH ENTGANGENER GEWINNE ODER EINSPARUNGEN), SELBST WENN AUF DIE MÖGLICHKEIT DIESER SCHÄDEN HINGEWIESEN WURDE. IN EINIGEN GERICHTSBARKEITEN IST DIE EINSCHRÄNKUNG VON GEWÄHRLEISTUNG, ZUFÄLLIGEN SCHÄDEN ODER FOLGESCHÄDEN NICHT ZULÄSSIG, SODASS DIE OBEN ANGEGEBENEN EINSCHRÄNKUNGEN MÖGLICHERWEISE NICHT AUF SIE ZUTREFFEN.
DIESE BESCHRÄNKTE GARANTIE GEWÄHRT IHNEN BESTIMMTE GESETZLICHE RECHTE; ZUDEM KÖNNEN SIE ANDERE RECHTE HABEN, DIE JE NACH GERICHTSBARKEIT UNTERSCHIEDLICH SIND.
Western Digital Limited Warranty for HGST and Western Digital Brand Platform Products
Limited Warranty
Western Digital warrants to the original end user that the hardware in the Platform Product (“Product”), when properly installed, used, and maintained, will be free from defects in materials and workmanship and will substantially conform to Western Digital’s specifications for such Product during the Warranty Period, as described below. This Limited Warranty for HGST and Western Digital Brand Platform Products (the “Limited Warranty”) applies to new HGST and Western Digital Brand Products purchased through Western Digital’s authorized sales channel by the original end user for normal use and not for resale. The warranty is not transferrable from the original end user.
Warranty Exclusions
The Limited Warranty does not cover nonconformance resulting from (i) misuse, accident, negligence, modification or alteration to the hardware; (ii) use of the Product outside Western Digital’s specified operating environment; (iii) failure to perform required maintenance or the improper performance of maintenance; or (iv) failures caused by a product for which Western Digital is not responsible. There is no warranty of uninterrupted or error-free operation or defects in design. There is no warranty for loss or damage of data. Data Recovery is not covered under this warranty and is not part of the warranty returns process. The Limited Warranty does not cover support of the Product. Support for the Product may be purchased separately, under Western Digital’s support agreement terms and conditions and support offerings definitions.
Warranty Period
The Warranty Period for Western Digital’s offerings varies by product. The Warranty Period for specific HGST or Western Digital products, including the Product, can be found at www.westerndigital.com. The Warranty Period for any spare parts purchased for the Products begins from the date of shipment from Western Digital, regardless of when the spare parts are actually installed for use.
Warranty Remedies & Returns
Before seeking limited warranty service, users should first follow the troubleshooting procedures that Western Digital or your reseller/distributor provides. Western Digital will provide replacements at the Field Replacement Unit (FRU) level. Western Digital will ship the FRUs transportation prepaid. FRUs may be previously used, repaired and tested to meet Western Digital’s specifications. Title to the FRU transfers upon delivery to the carrier at the Western Digital shipping point. Western Digital retains title to the returned Product. You are responsible for importation of the FRU, if applicable. Western Digital will not return the defective part, therefore, the end user is responsible for moving data to another media before returning. Western Digital FRU is warranted for the remainder of the original Product warranty or 90 days, whichever is greater. To obtain limited warranty service, you must first obtain a Return Materials Authorization, the applicable FRU, and ship-to address by contacting the appropriate Call Center listed at http://www.westerndigital.com/support. Returns must be in Western Digital approved packaging. All returns for the Product must be sent to the Western Digital designated return location. You are responsible for all transportation charges, duties and insurance in shipping the returned hardware to Western Digital. You should remove all personal information from the Product prior to its return.
Limitation of Liability/Exclusion of Certain Damages
OTHER THAN AS EXPRESSLY STATED HEREIN, WESTERN DIGITAL DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. WESTERN DIGITAL IS NOT RESPONSIBLE FOR RETURNING TO YOU PRODUCT WHICH IS NOT COVERED BY THIS LIMITED WARRANTY. WESTERN DIGITAL AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS, AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY; 2) LOSS OF, OR DAMAGE TO, YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. WESTERN DIGITAL RESERVES THE RIGHT TO MODIFY THE LIMITED WARRANTY TERMS AT ANY TIME.
Governing Law
This Limited Warranty shall be governed by the laws of the State of California. Any claim or dispute shall be resolved exclusively by the state or federal courts in the County of Santa Clara, California. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
SanDisk (“G-Technology”) Limited Warranty for G-Technology® Flash Products
(see separate Western Digital Limited Warranty for G-Technology® HDD Products)
Cette garantie limitée s'applique aux produits de stockage G-Technology® flash achetés neufs auprès d'un revendeur G-Technology agréé. Elle est valable uniquement pour l'acheteur d'origine dans le cadre d'une utilisation normale et non suite à une revente. G-Technology garantit que tout produit sous garantie est exempt de défaut matériel et de fabrication, sauf exceptions citées ci-dessous.
Cette garantie limitée est valable 1, 2, 3 ou 5 ans, ou pour une période fixe à compter de la date d'achat, selon la date et le lieu de l'achat d'origine. Pour déterminer la garantie spécifique à votre produit G-Technology, consultez le site Web https://shop.sandisk.com/cs-cz/support. Vous devrez justifier d'une preuve d'achat valable pour bénéficier de la garantie. Si vous ne disposez pas d'une preuve d'achat valable, la période de garantie limitée sera calculée à compter de la date de vente du produit par G-Technology au revendeur autorisé.
La garantie limitée ne couvre pas les dommages causés par un usage commercial, une mauvaise utilisation, un accident, des modifications ou altérations matérielles ou logicielles, un environnement physique ou d'exploitation inapproprié qui ne respecte pas les spécifications du produit, des opérations de maintenance inadéquates ou une panne causée par un produit qui ne relève pas de la responsabilité de G-Technology. Il n'existe aucune garantie quant à une exploitation sans interruption ou sans erreurs. La garantie ne couvre pas la perte de données. Sauvegardez régulièrement sur un autre produit de stockage les données stockées sur votre produit. La garantie ne couvre pas les produits dont l'étiquette d'identification a été retirée ou abîmée. G-TECHNOLOGY N'OFFRE AUCUNE AUTRE GARANTIE DE QUELQUE NATURE QUE CE SOIT, NOTAMMENT, SANS S'Y LIMITER, LES GARANTIES IMPLICITES DE QUALITÉ MARCHANDE ET L'ADAPTATION À DES FINS PARTICULIÈRES. CERTAINES JURIDICTIONS N'AUTORISENT PAS LA LIMITATION DES GARANTIES IMPLICITES. AUSSI CETTE LIMITATION PEUT NE PAS VOUS CONCERNER. G-Technology n'est pas tenu de vous retourner un produit dès lors qu'il n'est plus sous garantie.
Si vous rencontrez un problème avec un produit, suivez les procédures de dépannage fournies par G-Technology ou votre revendeur avant de solliciter un service de garantie limitée. Afin de bénéficier d'un service de garantie limitée, contactez le centre d'appel G-Technology adéquat répertorié sur le site https://shop.sandisk.com/cs-cz/support pour demander une autorisation de renvoi d'article et obtenir l'adresse à laquelle renvoyer votre produit. Retournez le SpinCo sous garantie dans un emballage agréé à notre centre logistique. Les consignes d'emballage se trouvent à l'adresse https://shop.sandisk.com/cs-cz/support. Vous devrez payer tous les frais de transport, de douane et d'assurance relatifs à l'envoi du disque dur à notre centre logistique. Supprimez toutes les informations personnelles contenues sur le produit avant de le renvoyer.
G-Technology remplacera le disque par un produit équivalent en termes de fonctionnalités (transport prépayé). G-Technology peut être amené à remplacer votre produit par un produit déjà utilisé, réparé et testé afin de satisfaire aux spécifications de G-Technology. Vous recevrez un titre pour le produit de remplacement lors de la livraison au transporteur au point d'expédition G-Technology. Vous êtes responsable de l'importation du produit de remplacement, le cas échéant. G-Technology ne vous restituera pas le disque d'origine, il vous incombe donc de déplacer vos données sur un autre support avant de retourner le produit. La récupération des données n'est pas couverte par cette garantie limitée et n'est pas incluse dans la procédure de renvoi. G-Technology garantit que le produit de remplacement est couvert par la garantie du produit d'origine pour la période restante ou pendant 90 jours si celle-ci est inférieure.
G-TECHNOLOGY ET SES FILIALES, FOURNISSEURS, DISTRIBUTEURS ET REVENDEURS NE PEUVENT ÊTRE TENUS POUR RESPONSABLES DANS LES CAS SUIVANTS : 1) RÉCLAMATIONS DE TIERS AUPRÈS DE VOUS POUR DES DOMMAGES (AUTRES QUE CORPORELS, NOTAMMENT LE DÉCÈS, ET LES DOMMAGES SUR DES BIENS MEUBLES CORPORELS) ; 2) PERTE DE VOS DONNÉES OU DOMMAGES CAUSÉS SUR VOS DONNÉES ; OU 3) DOMMAGES PARTICULIERS, SECONDAIRES OU INDIRECTS, OU TOUT DOMMAGE ÉCONOMIQUE CONSÉCUTIF (NOTAMMENT LA PERTE DE PROFITS OU D'ÉCONOMIES), MÊME SI VOUS AVIEZ ÉTÉ INFORMÉ(E) DE CES ÉVENTUALITÉS. CERTAINES JURIDICTIONS NE RECONNAISSENT PAS LA LIMITATION DE RESPONSABILITÉ, LES DOMMAGES SECONDAIRES OU CONSÉCUTIFS. PAR CONSÉQUENT, IL EST POSSIBLE QUE LES LIMITATIONS CI-DESSUS NE VOUS CONCERNENT PAS.
CETTE GARANTIE LIMITÉE VOUS DONNE DES DROITS SPÉCIFIQUES RECONNUS PAR LA LOI. IL EST POSSIBLE QUE VOUS DISPOSIEZ ÉGALEMENT D'AUTRES DROITS QUI PEUVENT VARIER SELON LA JURIDICTION.
SanDisk (“G-Technology”) Limited Warranty for G-Technology® Flash Products
(see separate Western Digital Limited Warranty for G-Technology® HDD Products)
Cette garantie limitée s'applique aux produits de stockage G-Technology® flash achetés neufs auprès d'un revendeur G-Technology agréé. Elle est valable uniquement pour l'acheteur d'origine dans le cadre d'une utilisation normale et non suite à une revente. G-Technology garantit que tout produit sous garantie est exempt de défaut matériel et de fabrication, sauf exceptions citées ci-dessous.
Cette garantie limitée est valable 1, 2, 3 ou 5 ans, ou pour une période fixe à compter de la date d'achat, selon la date et le lieu de l'achat d'origine. Pour déterminer la garantie spécifique à votre produit G-Technology, consultez le site Web https://shop.sandisk.com/cs-cz/support. Vous devrez justifier d'une preuve d'achat valable pour bénéficier de la garantie. Si vous ne disposez pas d'une preuve d'achat valable, la période de garantie limitée sera calculée à compter de la date de vente du produit par G-Technology au revendeur autorisé.
La garantie limitée ne couvre pas les dommages causés par un usage commercial, une mauvaise utilisation, un accident, des modifications ou altérations matérielles ou logicielles, un environnement physique ou d'exploitation inapproprié qui ne respecte pas les spécifications du produit, des opérations de maintenance inadéquates ou une panne causée par un produit qui ne relève pas de la responsabilité de G-Technology. Il n'existe aucune garantie quant à une exploitation sans interruption ou sans erreurs. La garantie ne couvre pas la perte de données. Sauvegardez régulièrement sur un autre produit de stockage les données stockées sur votre produit. La garantie ne couvre pas les produits dont l'étiquette d'identification a été retirée ou abîmée. G-TECHNOLOGY N'OFFRE AUCUNE AUTRE GARANTIE DE QUELQUE NATURE QUE CE SOIT, NOTAMMENT, SANS S'Y LIMITER, LES GARANTIES IMPLICITES DE QUALITÉ MARCHANDE ET L'ADAPTATION À DES FINS PARTICULIÈRES. CERTAINES JURIDICTIONS N'AUTORISENT PAS LA LIMITATION DES GARANTIES IMPLICITES. AUSSI CETTE LIMITATION PEUT NE PAS VOUS CONCERNER. G-Technology n'est pas tenu de vous retourner un produit dès lors qu'il n'est plus sous garantie.
Si vous rencontrez un problème avec un produit, suivez les procédures de dépannage fournies par G-Technology ou votre revendeur avant de solliciter un service de garantie limitée. Afin de bénéficier d'un service de garantie limitée, contactez le centre d'appel G-Technology adéquat répertorié sur le site https://shop.sandisk.com/cs-cz/support pour demander une autorisation de renvoi d'article et obtenir l'adresse à laquelle renvoyer votre produit. Retournez le SpinCo sous garantie dans un emballage agréé à notre centre logistique. Les consignes d'emballage se trouvent à l'adresse https://shop.sandisk.com/cs-cz/support. Vous devrez payer tous les frais de transport, de douane et d'assurance relatifs à l'envoi du disque dur à notre centre logistique. Supprimez toutes les informations personnelles contenues sur le produit avant de le renvoyer.
G-Technology remplacera le disque par un produit équivalent en termes de fonctionnalités (transport prépayé). G-Technology peut être amené à remplacer votre produit par un produit déjà utilisé, réparé et testé afin de satisfaire aux spécifications de G-Technology. Vous recevrez un titre pour le produit de remplacement lors de la livraison au transporteur au point d'expédition G-Technology. Vous êtes responsable de l'importation du produit de remplacement, le cas échéant. G-Technology ne vous restituera pas le disque d'origine, il vous incombe donc de déplacer vos données sur un autre support avant de retourner le produit. La récupération des données n'est pas couverte par cette garantie limitée et n'est pas incluse dans la procédure de renvoi. G-Technology garantit que le produit de remplacement est couvert par la garantie du produit d'origine pour la période restante ou pendant 90 jours si celle-ci est inférieure.
G-TECHNOLOGY ET SES FILIALES, FOURNISSEURS, DISTRIBUTEURS ET REVENDEURS NE PEUVENT ÊTRE TENUS POUR RESPONSABLES DANS LES CAS SUIVANTS : 1) RÉCLAMATIONS DE TIERS AUPRÈS DE VOUS POUR DES DOMMAGES (AUTRES QUE CORPORELS, NOTAMMENT LE DÉCÈS, ET LES DOMMAGES SUR DES BIENS MEUBLES CORPORELS) ; 2) PERTE DE VOS DONNÉES OU DOMMAGES CAUSÉS SUR VOS DONNÉES ; OU 3) DOMMAGES PARTICULIERS, SECONDAIRES OU INDIRECTS, OU TOUT DOMMAGE ÉCONOMIQUE CONSÉCUTIF (NOTAMMENT LA PERTE DE PROFITS OU D'ÉCONOMIES), MÊME SI VOUS AVIEZ ÉTÉ INFORMÉ(E) DE CES ÉVENTUALITÉS. CERTAINES JURIDICTIONS NE RECONNAISSENT PAS LA LIMITATION DE RESPONSABILITÉ, LES DOMMAGES SECONDAIRES OU CONSÉCUTIFS. PAR CONSÉQUENT, IL EST POSSIBLE QUE LES LIMITATIONS CI-DESSUS NE VOUS CONCERNENT PAS.
CETTE GARANTIE LIMITÉE VOUS DONNE DES DROITS SPÉCIFIQUES RECONNUS PAR LA LOI. IL EST POSSIBLE QUE VOUS DISPOSIEZ ÉGALEMENT D'AUTRES DROITS QUI PEUVENT VARIER SELON LA JURIDICTION.
SanDisk (“G-Technology”) Limited Warranty for G-Technology® Flash Products
(see separate Western Digital Limited Warranty for G-Technology® HDD Products)
Αυτή η Περιορισμένη Εγγύηση ισχύει για τα νέα προϊόντα αποθήκευσης της G-Technology® flash τα οποία αγοράζονται από έναν εξουσιοδοτημένο αντιπρόσωπο της G-Technology από τον αρχικό αγοραστή για κανονική χρήση και όχι για μεταπώληση. Η G-Technology εγγυάται ότι τα προϊόντα που καλύπτονται δεν έχουν ελαττώματα στα υλικά και την ποιότητα κατασκευής, με τις εξαιρέσεις που αναφέρονται παρακάτω.
Αυτή η περιορισμένη εγγύηση διαρκεί για 1 έτος, 2 έτη, 3 έτη ή 5 έτη ή για μια καθορισμένη χρονική περίοδο από την ημερομηνία αγοράς, ανάλογα με το χρόνο και το σημείο αρχικής αγοράς του προϊόντος. Για να προσδιορίσετε την εγγύηση ειδικά για το προϊόν σας, επισκεφθείτε την τοποθεσία https://shop.sandisk.com/cs-cz/support. Ενδέχεται να ζητηθεί μια έγκυρη απόδειξη αγοράς, για να αποδειχθεί ότι το προϊόν σας πληροί τις προϋποθέσεις κάλυψης. Αν δεν διαθέτετε έγκυρη απόδειξη αγοράς, η περίοδος της περιορισμένης εγγύησης θα υπολογιστεί από την ημερομηνία πώλησης από την G-Technology στον εξουσιοδοτημένο διανομέα.
Η περιορισμένη εγγύηση δεν καλύπτει ζημιές που προκύπτουν από εμπορική χρήση, εσφαλμένη χρήση, ατύχημα, τροποποίηση ή μεταβολή στο υλικό ή το λογισμικό, παραποίηση, ακατάλληλο φυσικό ή λειτουργικό περιβάλλον που δεν προβλέπεται από τις προδιαγραφές του προϊόντος, ακατάλληλη συντήρηση ή σφάλμα που προκαλείται από ένα προϊόν για το οποίο δεν ευθύνεται η G-Technology. Δεν υπάρχει εγγύηση αδιάλειπτης ή απρόσκοπτης λειτουργίας. Δεν υπάρχει εγγύηση για απώλεια δεδομένων—πρέπει να δημιουργείτε τακτικά αντίγραφα ασφαλείας των δεδομένων που αποθηκεύονται στο προϊόν σας σε ξεχωριστό προϊόν αποθήκευσης. Δεν υπάρχει εγγύηση για προϊόν του οποίου έχουν αφαιρεθεί ή αλλοιωθεί οι ετικέτες αναγνώρισης. Η G-TECHNOLOGY ΔΕΝ ΠΑΡΕΧΕΙ ΚΑΜΙΑ ΑΛΛΗ ΕΓΓΥΗΣΗ ΟΠΟΙΟΥΔΗΠΟΤΕ ΕΙΔΟΥΣ, ΠΕΡΙΛΑΜΒΑΝΟΜΕΝΩΝ ΕΝΔΕΙΚΤΙΚΑ ΤΩΝ ΣΙΩΠΗΡΩΝ ΕΓΓΥΗΣΕΩΝ Ή ΤΩΝ ΟΡΩΝ ΕΜΠΟΡΕΥΣΙΜΟΤΗΤΑΣ ΚΑΙ ΚΑΤΑΛΛΗΛΟΤΗΤΑΣ ΓΙΑ ΣΥΓΚΕΚΡΙΜΕΝΟ ΣΚΟΠΟ. ΟΡΙΣΜΕΝΑ ΑΡΜΟΔΙΑ ΔΙΚΑΣΤΗΡΙΑ ΔΕΝ ΕΠΙΤΡΕΠΟΥΝ ΤΟΝ ΠΕΡΙΟΡΙΣΜΟ ΤΩΝ ΣΙΩΠΗΡΩΝ ΕΓΓΥΗΣΕΩΝ, ΕΠΟΜΕΝΩΣ ΑΥΤΟΣ Ο ΠΕΡΙΟΡΙΣΜΟΣ ΕΝΔΕΧΕΤΑΙ ΝΑ ΜΗΝ ΙΣΧΥΕΙ ΓΙΑ ΕΣΑΣ. Η G-Technology δεν ευθύνεται για την επιστροφή προς εσάς προϊόντος που δεν καλύπτεται από αυτήν την περιορισμένη εγγύηση.
Αν αντιμετωπίζετε πρόβλημα με ένα προϊόν, πριν καταφύγετε στην υπηρεσία περιορισμένης εγγύησης, ακολουθήστε πρώτα τις διαδικασίες αντιμετώπισης προβλημάτων που προτείνει η G-Technology ή ο μεταπωλητής. Για να αποκτήσετε την υπηρεσία περιορισμένης εγγύησης, πρέπει πρώτα να λάβετε Έγκριση Επιστροφής Υλικού και μια διεύθυνση αποστολής, επικοινωνώντας με το αρμόδιο τηλεφωνικό κέντρο της G-Technology που αναγράφεται στη διεύθυνση https://shop.sandisk.com/cs-cz/support. Πρέπει να επιστρέψετε τη μονάδα SpinCo που καλύπτεται από την εγγύηση στο κέντρο διοικητικής μέριμνας της εταιρείας μας, χρησιμοποιώντας εγκεκριμένη συσκευασία. Οδηγίες για τη συσκευασία θα βρείτε στη διεύθυνση: https://shop.sandisk.com/cs-cz/support. Πρέπει να καταβάλετε τις σχετικές χρεώσεις μεταφοράς, τους δασμούς και την ασφάλιση κατά την αποστολή της μονάδας στο κέντρο διοικητικής μέριμνας της εταιρείας μας. Πρέπει να αφαιρέσετε όλες τις προσωπικές πληροφορίες από το προϊόν πριν από την επιστροφή του.
H G-Technology θα αντικαταστήσει τη μονάδα με ένα προϊόν ίδιας λειτουργικότητας, με προπληρωμένα έξοδα μεταφοράς. Η G-Technology δύναται να αντικαταστήσει το προϊόν σας με ένα προϊόν που είχε χρησιμοποιηθεί, επισκευαστεί και δοκιμαστεί παλαιότερα προκειμένου να πληροί τις προδιαγραφές της G-Technology. Δικαίωμα επί του προϊόντος αντικατάστασης αποκτάτε με την παράδοσή του στον μεταφορέα στο σημείο αποστολής της G-Technology. Είστε υπεύθυνοι για την εισαγωγή του προϊόντος αντικατάστασης, εάν χρειαστεί. Η G-Technology δεν θα σας επιστρέψει την αρχική μονάδα. Ως εκ τούτου, είστε υπεύθυνοι για τη μεταφορά των δεδομένων σε άλλο μέσο πριν την επιστροφή του προϊόντος. Η ανάκτηση δεδομένων δεν καλύπτεται από την παρούσα περιορισμένη εγγύηση και δεν αποτελεί μέρος της διαδικασίας επιστροφής που προβλέπει η εγγύηση. Η G-Technology εγγυάται ότι το προϊόν αντικατάστασης καλύπτεται για το υπόλοιπο χρονικό διάστημα της εγγύησης του αρχικού προϊόντος ή από εγγύηση 90 ημερών και ισχύει η μεγαλύτερη εκ των δύο.
Η G-TECHNOLOGY ΚΑΙ ΟΙ ΣΥΝΔΕΔΕΜΕΝΕΣ ΕΤΑΙΡΕΙΕΣ, ΠΡΟΜΗΘΕΥΤΕΣ, ΔΙΑΝΟΜΕΙΣ ΚΑΙ ΜΕΤΑΠΩΛΗΤΕΣ ΤΗΣ ΔΕΝ ΕΥΘΥΝΟΝΤΑΙ ΓΙΑ ΟΠΟΙΟΔΗΠΟΤΕ ΑΠΟ ΤΑ ΕΞΗΣ: 1) ΑΞΙΩΣΕΙΣ ΤΡΙΤΩΝ ΕΝΑΝΤΙΟΝ ΣΑΣ ΓΙΑ ΖΗΜΙΕΣ (ΕΚΤΟΣ ΑΠΟ ΣΩΜΑΤΙΚΟ ΤΡΑΥΜΑΤΙΣΜΟ ΠΕΡΙΛΑΜΒΑΝΟΜΕΝΟΥ ΘΑΝΑΤΟΥ ΚΑΙ ΖΗΜΙΑ ΠΡΟΣΩΠΙΚΗΣ ΙΔΙΟΚΤΗΣΙΑΣ, 2) ΑΠΩΛΕΙΑ Ή ΚΑΤΑΣΤΡΟΦΗ ΤΩΝ ΔΕΔΟΜΕΝΩΝ ΣΑΣ Ή 3) ΕΙΔΙΚΕΣ, ΘΕΤΙΚΕΣ Ή ΕΜΜΕΣΕΣ ΖΗΜΙΕΣ Ή ΟΙΚΟΝΟΜΙΚΕΣ ΑΠΟΘΕΤΙΚΕΣ ΖΗΜΙΕΣ (ΠΕΡΙΛΑΜΒΑΝΟΜΕΝΗΣ ΤΗΣ ΑΠΩΛΕΙΑΣ ΚΕΡΔΩΝ Ή ΑΠΟΤΑΜΙΕΥΣΕΩΝ), ΑΚΟΜΑ ΚΑΙ ΑΝ ΕΙΣΤΕ ΕΝΗΜΕΡΟΙ ΓΙΑ ΤΟ ΕΝΔΕΧΟΜΕΝΟ. ΚΑΠΟΙΑ ΑΡΜΟΔΙΑ ΔΙΚΑΣΤΗΡΙΑ ΔΕΝ ΕΠΙΤΡΕΠΟΥΝ ΤΟΝ ΠΕΡΙΟΡΙΣΜΟ ΕΥΘΥΝΗΣ, ΘΕΤΙΚΩΝ Ή ΑΠΟΘΕΤΙΚΩΝ ΖΗΜΙΩΝ, ΕΠΟΜΕΝΩΣ ΟΙ ΠΑΡΑΠΑΝΩ ΠΕΡΙΟΡΙΣΜΟΙ ΕΝΔΕΧΕΤΑΙ ΝΑ ΜΗΝ ΙΣΧΥΟΥΝ ΓΙΑ ΕΣΑΣ.
ΑΥΤΗ Η ΠΕΡΙΟΡΙΣΜΕΝΗ ΕΓΓΥΗΣΗ ΣΑΣ ΠΑΡΕΧΕΙ ΣΥΓΚΕΚΡΙΜΕΝΑ ΝΟΜΙΚΑ ΔΙΚΑΙΩΜΑΤΑ ΚΑΙ ΕΝΔΕΧΕΤΑΙ ΝΑ ΕΧΕΤΕ ΚΑΙ ΑΛΛΑ ΔΙΚΑΙΩΜΑΤΑ ΠΟΥ ΠΟΙΚΙΛΛΟΥΝ ΜΕΤΑΞΥ ΑΡΜΟΔΙΩΝ ΔΙΚΑΣΤΗΡΙΩΝ.
保証に関する記述
Western Digital UltrastarおよびHGST HDD製品に対するWestern Digitalの製品保証
Western Digitalは、Western DigitalのUltrastarおよびHGST HDD製品（以下「本製品」）が、Western Digitalの定める当該本製品の仕様に沿って適切に使用、設置される場合、材料および加工に欠陥がないこと、および保証期間中、当該本製品がWestern Digitalの定める仕様に概ね準拠することを保証します。
本製品保証の範囲
本製品保証は、一般的な使用目的（再販目的でなく）で正規販売店から当初の購入者が購入した新品のWestern Digital UltrastarおよびHGST HDDに適用されます。
製品保証の有効期間
Western Digitalの本製品に対する保証期間は一定ではありません。特定の本製品の保証期間を判断するには、www.westerndigital.com/legal/warrantyにアクセスしてください。保証対象であることを証明するには、購入の有効な証拠が必要となる場合があります。購入の有効な証拠がない場合、製品保証の有効期間はWestern Digitalから正規代理店への販売日を基準に測定されます。
本製品が故障した場合の手続き
お使いの本製品に問題が生じた場合、製品保証サービスを求める前に、Western Digitalまたは担当の再販業者/代理店が提供するトラブルシューティング手順にまず従ってください。
製品保証サービスを受けるには、返品承認（RMA）手続きを受けてから、しかるべきWestern Digitalのコールセンターに連絡して、指定住所に送付する必要があります（コールセンターのリスト掲載サイト：https://www.westerndigital.com/support/international-numbers-hdd）。保証対象の本製品は、承認される梱包方法を用いてWDのロジスティクスセンターに返品する必要があります。梱包のガイドラインは、次のサイトをご覧ください https://www.westerndigital.com/support/store/packaging-instructions。ハードディスクドライブをWDのロジスティクスセンターに返品する際にかかる関連輸送費、関税、保険はお客様の負担となります。返品前にすべての個人情報を本製品から排除してください。
Western Digitalの対応
Western Digitalでは、返品製品を同等の機能を備える本製品と、輸送費前払いで交換します。Western Digitalは、Western Digitalの仕様への準拠をテストした中古の修理済み製品と返品された本製品を交換する場合があります。本製品の所有権は、Western Digitalの配送地点で配送業者に引き渡した時点でお客様に移転します。Western Digitalは返品された本製品の所有権を保有します。お客様は、該当する場合、交換する本製品の輸入手続きに対して責任を負います。元のハードディスクドライブはお客様に返却されないため、お客様が責任をもって、返品前に他のメディアにデータを移動してください。データ復旧は本保証の対象とならず、保証返品プロセスに含まれません。Western Digitalは、交換される本製品が返品された本製品の残りの保証期間、または90日間（いずれか長いほう）、保証の対象となることを保証します。
本製品保証の内容
ハードウェアやソフトウェアの誤使用、事故、過失、変更、部分修正、改ざん、本製品の仕様の枠を不適切な物理的/動作環境、不適切な保守、またはWestern Digitalが責任を負わない製品を原因とする故障の結果生じる損害は本製品保証の対象となりません。中断やエラーなく動作すること、設計上の欠陥は保証されません。データの紛失や破損は保証されません。本製品に保存されるデータは、必ず別のストレージ製品に定期的にバックアップしてください。識別ラベルが取り外されているか変更されている本製品は保証の対象となりません。ソフトウェアドライバ、ツール、アプリケーションなど、本製品に関連または付随するソフトウェアは保証の対象とならず、すべてのソフトウェアは現状のまま提供されます。Western Digitalは、種類を問わず、他のいかなる保証も提供しません。例えば、商品性や特定目的への適合性に関する黙示の保証や条件などが挙げられます（これらに限定されません）。一部の法域では黙示保証に対する制限を認めていないため、上記の制限がお客様に必ず適用されるとは限りません。Western Digitalは、本製品保証の対象にならない製品をお客様に返却する責任を負いません。
Western Digitalの法的責任の範囲
Western Digitalおよびその関連会社、サプライヤー、代理店、および再販業者は、以下のいずれに対しても法的責任を負いません。1）第三者がお客様に対して申し立てる損害（死亡を含む肉体的傷害や有形個人財産以外）。2）データの紛失または破損。3）特別、付随、もしくは間接的損害賠償、または結果的な金銭上の損害（逸失利益や貯蓄の喪失など）。その可能性を知らされていた場合でも同様です。一部の法域では、責任の限定、付随的損害賠償、結果的損害賠償を認めていないため、上記の制限がお客様に必ず適用されるとは限りません。Western Digitalは、本保証条件をいつでも変更する権利を有します。
現地法の適用
本製品保証によりお客様には特定の法的権利が付与されます。また、お客様には他の権利が付与される場合もありますが、内容は法域ごとに異なります
SanDisk Limited Warranty for Ultrastar and SanDisk DC SSD Products
(see separate Western Digital Limited Warranty for Ultrastar HDD Products)
SanDisk garantit que les produits SSD (ci-après dénommés les « Produits »), lorsqu’ils sont correctement utilisés et installés conformément aux spécifications de SanDisk pour ces Produits, seront exempts de défauts de matériaux et de fabrication et qu’ils seront substantiellement conformes auxdites spécifications pendant la période de garantie.
Quels éléments sont couverts par la garantie limitée ?
La présente garantie limitée concerne les nouveaux produits SanDisk DC SSDs et Ultrastar (ci-après les « Produits ») achetés auprès d’un distributeur agréé par l’acheteur initial en vue d’une utilisation normale et non pour la revente.
Quelle est la durée de la couverture de la garantie limitée ?
Les Produits SSD bénéficient de garanties produits de SanDisk de différentes durées qui sont limitées par la durée de vie utile du support flash utilisé pour les Produits. Pour déterminer la durée de la garantie pour votre Produit, veuillez consulter le site www.sandisk.com. La garantie du produit expirera à la première des dates suivantes : i) la date à laquelle le support flash a atteint un pour cent (1 %) de sa durée de vie restante ou ii) la date d’expiration de la période associée au Produit. Vous pouvez déterminer la durée de vie utile restante du support flash avec la fonction « SMART » (E9) (ci-après « Pourcentage de la durée de vie restante ») du logiciel Drive Manager. Le logiciel Drive Manager peut être téléchargé gratuitement sur le site de SanDisk. Une preuve d’achat valide peut être exigée afin de prouver l’admissibilité. Si vous n’avez pas de preuve d’achat valide, la période de garantie limitée sera mesurée à partir de la date de vente par SanDisk au distributeur agréé.
Mon Produit ne marche plus, que dois-je faire ?
Si vous rencontrez des problèmes avec un Produit, avant de faire valoir la garantie limitée, suivez d’abord les procédures de dépannage fournies par SanDisk et votre revendeur/distributeur.Pour faire valoir la garantie limitée, vous devez d’abord obtenir une autorisation de retour de matériel et une adresse d’expédition en contactant le centre d’appels de SanDisk qui convient que vous trouverez à l’adresse:
https://shop.sandisk.com/cs-cz/support. Vous devez retourner le Produit garanti dans un emballage approuvé à notre centre logistique. Vous trouverez les consignes d’emballage à l’adresse : https://shop.sandisk.com/cs-cz/support/store/packaging-instructions. Vous devez vous acquitter de tous les frais de transport, de douanes et d’assurance lors de l’expédition du lecteur à notre centre logistique. Vous devez supprimer toutes les informations personnelles stockées dans le Produit avant de le retourner.
Que fera SanDisk ?
SanDisk remplacera le Produit par un Produit de remplacement fonctionnellement équivalent, avec transport prépayé. SanDisk peut remplacer votre Produit par un produit qui a déjà été utilisé, puis réparé et testé pour remplir les spécifications de SanDisk. Le Produit de remplacement devient votre propriété lors de la remise au transporteur au lieu d’expédition de SanDisk ; SanDisk reste propriétaire du Produit retourné. Vous êtes responsable de l’importation du Produit de remplacement, le cas échéant. SanDisk ne renverra pas le lecteur d’origine à l’utilisateur final ; par conséquent, il incombe à celui-ci de déplacer les données contenues dans le lecteur vers un autre support avant de le retourner. La récupération de données n’est pas couverte par la présente garantie et ne fait pas partie du processus de retour sous garantie. SanDisk garantit que les Produits de remplacement sont couverts pendant le restant de la garantie du Produit d’origine ou pendant 90 jours, la durée la plus longue l’emportant.
Quels éléments ne sont pas couverts par la garantie limitée ?
La garantie limitée ne couvre pas les dommages résultant d’une mauvaise utilisation, d’un accident, d’une faute ou d’une modification du matériel ou du logiciel, d’une falsification, d’un environnement physique ou de fonctionnement inapproprié ne respectant pas les spécifications du Produit, d’un mauvais entretien ou d’une panne causée par un produit dont SanDisk n’est pas responsable. Aucune garantie de fonctionnement ininterrompu ou sans erreur, ou encore d’absence de défauts de conception n’est offerte. Aucune garantie n’est offerte au titre de la perte de données ou de dégâts subis par celles-ci : vous devez régulièrement sauvegarder les données stockées sur votre Produit sur un autre produit de stockage. Aucune garantie n’est offerte pour les Produits dont des étiquettes d’identification ont été retirées ou modifiées. Aucune garantie n’est offerte pour les logiciels associés au Produit ou s’y rapportant, y compris, sans limitation, les pilotes logiciels, les outils ou les applications ; tous les logiciels sous fournis EN L’ÉTAT. SANDISK EXCLUT TOUTE AUTRE GARANTIE, Y COMPRIS, SANS LIMITATION, LES CONDITIONS OU LES GARANTIES IMPLICITES QUANT À LA VALEUR MARCHANDE ET L’ADÉQUATION À UN USAGE PARTICULIER. CERTAINS TERRITOIRES N’AUTORISANT PAS LA LIMITATION DES GARANTIES IMPLICITES, LA PRÉSENTE LIMITATION PEUT NE PAS S’APPLIQUER DANS VOTRE CAS. SANDISK n’est pas responsable de vous retourner un produit qui n’est pas couvert par la présente garantie limitée.
Comment notre responsabilité est-elle limitée ?
LA RESPONSABILITÉ DE SANDISK ET DE SES SOCIÉTÉS AFFILIÉES, FOURNISSEURS, DISTRIBUTEURS ET REVENDEURS N’EST PAS ENGAGÉE AU TITRE DE CE QUI SUIT : 1) LES DEMANDES DE DOMMAGES-INTÉRÊTS INTRODUITES PAR DES TIERS CONTRE VOUS (SAUF AU TITRE DE BLESSURES PHYSIQUES, Y COMPRIS LE DÉCÈS, ET DE BIENS MEUBLES CORPORELS) ; 2) LA PERTE DE VOS DONNÉES OU LES DÉGÂTS SUBIS PAR CELLES-CI ; 3) LES DOMMAGES-INTÉRÊTS PARTICULIERS, ACCESSOIRES OU INDIRECTS, OU ENCORE LES DOMMAGES-INTÉRÊTS ÉCONOMIQUES INDIRECTS (Y COMPRIS LA PERTE DE PROFITS OU D’ÉCONOMIES), MÊME SI INFORMÉS DE LA POSSIBILITÉ. CERTAINS TERRITOIRES N’AUTORISANT PAS LA LIMITATION DE RESPONSABILITÉ NI LES DOMMAGES-INTÉRÊTS ACCESSOIRES OU INDIRECTS, IL SE PEUT QUE LES LIMITATIONS SUSMENTIONNÉES NE S’APPLIQUENT PAS DANS VOTRE CAS. SANDISK se RÉSERVE LE DROIT DE MODIFIER LES PRÉSENTES CONDITIONS DE GARANTIE À TOUT MOMENT.
Comment les lois locales s’appliquent-elles ?
LA PRÉSENTE GARANTIE LIMITÉE VOUS ACCORDE DES DROITS LÉGAUX PRÉCIS ; VOUS POUVEZ ÉGALEMENT BÉNÉFICIER D’AUTRES DROITS QUI VARIENT D’UN TERRITOIRE À L’AUTRE.
SanDisk Limited Warranty for SanDisk Brand Consumer Flash Products
(see separate Western Digital Limited Warranty for SanDisk Brand Consumer HDD Products)
サンディスクブランド製品の製造販売元であるウエスタンデジタル合同会社（以下、ウエスタンデジタル）は、本製品について（本製品と共に提供されるコンテンツやソフトウエアを除きます）、本製品が保証書同梱のパッケージで販売されたものである限り、購入日より本保証書に規定された期間、製造上の重大な欠陥がないこと、ウエスタンデジタルの公表仕様に準拠すること、また取扱説明書の指示に従った通常の使用に耐えうることを、本製品の購入者たるエンドユーザーに対して限定保証します。本保証は製品をご購入されたエンドユーザーのみに提供され、譲渡はできません。
この保証は、次の使用や機器での使用を対象としません（ウエスタンデジタルが判断します）。(i)通常の損耗、(ii)ビデオ監視、セキュリティ、および監視デバイス、(iii)インターネットプロトコル/ネットワークカメラ、(iv)車載用録画デバイス/ダッシュボードカメラ/ブラックボックスカメラ、(v)動画をループするディスプレイデバイス、(vi)連続録画セットトップボックスデバイス、(vii)サーバーなどの持続的なデータロギングデバイス、または(viii)その他公表されている指示に沿う通常の使用を超える過度の使用。サンディスク 高耐久microSD SDHC/SDXCカードについては上記(ii)～(vii)を除きます。製品の詳細はこちらをご確認ください。
本保証はウエスタンデジタルが日本に輸入した製品にのみ適用されます。並行輸入品には適用されません。
保証に基づく請求をする場合には、保証期間内に、下記電話番号もしく電子メールにてサンディスク・カスタマーセンター宛にご連絡ください。その際、購入が証明できる書類(購入日・購入場所・販売店の名前が分かるもの)と、製品に同梱された保証書、製品名・型番・製造番号をご用意ください。必要な手続きが完了すると製品返品承認番号が発行されますので、その後、下記記載のガイドラインに従って製品を返品してください。詳細については sandisk.com/ja-jp/support をご確認ください。本保証は製品の返品を条件とします。ウエスタンデジタルは配送中の製品の紛失や損傷には責任を負いません。
ウエスタンデジタルは、本保証規定に基づき、ウエスタンデジタルの裁量で、製品の修理、または同等品との交換を行ないます。ウエスタンデジタルは二次的または間接的な損害(データの損失を含む)や、不適切な使用(本製品準拠品以外の装置の使用、取扱説明書の指示に従わない使用を含む)、誤設置、不正な修理・改造・事故については何ら責任を負いません。本記載事項は、ウエスタンデジタルの唯一の保証であり、その保証額が本製品の購入金額を超えることはありません。ウエスタンデジタルの製品は、生命維持装置など、その不具合が人体に傷害を及ぼしたり生命を脅かしたりする可能性がある機器で使用してはいけません。ウエスタンデジタルは適用される法律が認める限り、その他のいかなる明示および黙示の保証も提供しません。適用される法律により、当社が黙示の保証を否定できない場合、そのような黙示の保証の限度は明示の保証期間に制限されます。代替品の保証期間は、返却済み製品の購入日より本保証に規定された期間とします。
本限定保証により特定の法的権利が認められます。各国の法律等により、本保証に規定された以外の権利が認められる場合があります。
ウエスタンデジタル合同会社
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サンディスク・カスタマーセンター
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SanDisk Limited Warranty For Western Digital And WD Brand Flash Products
(see separate Western Digital Limited Warranty For Western Digital And WD Brand HDD Products)
Společnost SanDisk („SanDisk“) si cení vašeho podnikání a vždy se vám snaží poskytovat ty nejlepší služby.
Společnost SanDisk neposkytuje žádnou omezenou záruku na výrobek Western Digital or WD brand Flash (dále jen „produkt“), pokud nebyl zakoupen u autorizovaného distributora nebo autorizovaného prodejce. Distributoři mohou prodávat produkty prodejcům a ti je pak dále prodávají koncovým zákazníkům. Informace o záruce a využití služeb jsou k dispozici níže. Záruční servis nebude poskytnut, pokud nebude produkt vrácen do autorizovaného střediska pro vracení produktů v regionu (záruční regiony jsou označeny jako Kanada, USA, Latinská Amerika, Evropa, Střední východ, Afrika, Asie a Tichomoří, Indie a Thajsko), do kterého společnost SanDisk produkt poprvé zaslala. Pro každý region mohou platit speciální záruční podmínky.
Pokud byl váš produkt zakoupen společností, která ho použila jako součást do dalšího systému, není na tento produkt společností SanDisk poskytována omezená záruka. V takovém případě musíte pro záruku kontaktovat tu společnost, kde jste produkt zakoupili nebo kde byl použit jako díl do nějakého systému.
Nic v této záruce nemění ani nevylučuje vaše zákonná práva stanovená australským zákonem o spotřebitelích a konkurenci a novozélandským zákonem o spotřebitelských zárukách. Tato záruka určuje preferovaný přístup společnosti SanDisk k řešení záručních nároků, které tak budou moci být pro všechny strany rychlé a jednoduché.
V souvislosti s produktem nejsou stanoveny žádné jiné záruky, ať už výslovné či předpokládané ze zákona, včetně záruk uvedených v zákoně o prodeji zboží. Pokud jste produkt zakoupili na Novém Zélandu pro firemní využití, berete na vědomí a souhlasíte, že se na produkt nevztahuje novozélandský zákon o spotřebitelských zárukách.
V Austrálii je naše zboží dodáváno se zárukami, které nelze vyloučit za základě australského zákona o spotřebitelích. V případě závažné závady máte nárok na výměnu nebo vrácení peněz. V případě jiných přijatelným způsobem předvídatelných ztrát či škod máte nárok na finanční náhradu. Také máte nárok na opravu či výměnu zboží v případě, že je kvalita zboží nedostatečná a závadu nelze kvalifikovat jako závažnou. Podmínky stanovení závažné závady stanovuje australský zákon o spotřebitelích.
Záruka
Společnost SanDisk zaručuje, že při běžném užívání se po dobu definovanou níže u produktu nevyskytne žádná materiálová ani výrobní vada a že produkt bude odpovídat specifikacím společnosti SanDisk. The limited warranty period for solid state drive (SSD) Products expires at the earlier of: (a) the term of your warranty period; or (b) when the SSD exceeds its endurance limit(s) (see SSD specifications). Please note, it is possible for a SSD Product to be used under conditions which cause the media to wear out (and the warranty to expire) prior to the expiration of the stated time period in the warranty period, as specified in the applicable endurance specification. Délku záruky najdete na adrese https://support-eu.sandisk.com/app/answers/detailweb/a_id/2. Záruka začíná běžet dnem zakoupení uvedeným na nákupním dokladu vystaveném autorizovaným distributorem nebo prodejcem. Nákupní doklad je nutný k doložení platnosti záruky a ke stanovení data začátku záručního období. Záruční servis nebude zajištěn, pokud není produkt vrácen autorizovanému distributorovi (prodejci) nebo do reklamačního centra společnosti SanDisk v regionu, kam jej společnost SanDisk původně expedovala. Společnost SanDisk vám může dle svého uvážení umožnit zakoupení rozšířených záruk. Společnost SanDisk neodpovídá za vrácené produkty, pokud zjistí, že produkt (i) nebyl zakoupen u autorizovaného distributora nebo autorizovaného prodejce, (ii) nebyl použit v souladu se specifikacemi a pokyny společnosti SanDisk, (iii) nebyl používán k předpokládaným účelům, (iv) byl společnosti SanDisk odcizen, nebo že hlášená závada a) neexistuje, b) nelze ji opravit kvůli poškození před obdržením produktu společností SanDisk, c) je důsledkem zneužití, nesprávné instalace, pozměnění (včetně odstranění štítků a otevření nebo sejmutí vnějších krytů nebo montážního rámu (toto neplatí, pokud je produkt uveden na seznamu produktů s minimálním servisem uživatele a úprava je v rozsahu platných pokynů na stránce https://support-eu.sandisk.com), nehody nebo nesprávná manipulace v době držení někým jiným než společností SanDisk.
PRODUKTY JSOU SLOŽITÉ A KŘEHKÉ, PROTO SE U NICH OBČAS MOHOU VYSKYTNOUT ZÁVADY ZPŮSOBENÉ (A) VNĚJŠÍMI PŘÍČINAMI (VČETNĚ NESPRÁVNÉHO ZACHÁZENÍ, VYSTAVENÍ TEPLU, CHLADU ČI VLHKOSTI NEBO ZÁVAD NAPÁJENÍ) NEBO (B) VNITŘNÍMI PŘÍČINAMI. TAKOVÉ SELHÁNÍ MŮŽE ZPŮSOBIT I ZTRÁTU, POŠKOZENÍ, SMAZÁNÍ NEBO ZMĚNU DAT. POZOR, ZA JAKÉKOLI ZTRÁTY, POŠKOZENÍ, SMAZÁNÍ NEBO ZMĚNY DAT JE ODPOVĚDNÝ UŽIVATEL, A JE NA NĚM, ABY ZAJISTIL JEJICH ZÁLOHOVÁNÍ A OCHRANU. UŽIVATEL BERE NA VĚDOMÍ, ŽE MUSÍ PRŮBĚŽNĚ ZÁLOHOVAT VŠECHNA DATA NA PRODUKTU A PROVÉST JEJICH ZÁLOHU PŘED POŽÁDÁNÍM O JAKÝKOLI SERVIS A TECHNICKOU ASISTENCI SPOLEČNOSTI SANDISK OBECNĚ.
U produktů, které nebyly v Austrálii pořízeny běžným způsobem pro osobní či domácí použití či spotřebu, společnost SanDisk za jasně daných a odůvodnitelných podmínek omezuje svou odpovědnost za výměnu produktu nebo dodání srovnatelného či lepšího produktu.
Záruka poskytovaná společností SanDisk se vztahuje na opravené nebo vyměněné produkty po zbytek doby původní záruky nebo po dobu devadesáti dnů od data odeslání opraveného nebo vyměněného produktu podle toho, které období je delší. Tato záruka je jediná záruka výrobce, společnosti SanDisk, a vztahuje se pouze na produkty prodávané jako nové.
Využití služeb
Společnost SanDisk si cení vašeho podnikání a vždy se vám snaží poskytovat ty nejlepší služby. Pokud dojde k jakémukoli problému, obraťte se prosím na nás – pokusíme se jej před vrácením produktu vyřešit. Odpovědi na většinu otázek technického charakteru může poskytnout naše znalostní databáze nebo služba e-mailové podpory na adrese https://support-eu.sandisk.com. Pokud tam odpověď nenajdete nebo pokud preferujete telefonický dotaz, kontaktujte společnost SanDisk na telefonních číslech uvedených ta tomto odkazu: https://www.sandisk.com/cs-cz/support/international-phone-numbers
Pokud si přejete produkt reklamovat, kontaktujte nejprve prodejce, u kterého jste jej zakoupili. Pokud se nemůžete obrátit na prodejce, od kterého jste produkt zakoupili, navštivte stránky podpory produktů na adrese https://support-eu.sandisk.com, kde naleznete informace o reklamaci i o získání autorizačního čísla navráceného zboží (RMA). Bude-li určeno, že je produkt vadný, přidělíme vám číslo RMA spolu s pokyny pro vrácení produktu. Při neoprávněném vrácení (tzn. bez vydaného čísla RMA) bude produkt na vaše náklady odeslán zpět. Při oprávněném vrácení musí být produkt zabalen ve schváleném přepravním obalu, poštovné zaplaceno, zboží pojištěno a odesláno na adresu, kterou jste obdrželi společně s číslem RMA. Pokud bude po přijetí oprávněného nároku v rámci této záruky podaná reklamace společností SanDisk nebo prodejcem, od kterého jste původně produkt koupili, uznána, tito na základě svého uvážení, produkt opraví nebo vymění za ekvivalentní nebo lepší, nebo vám vrátí kupní cenu. Veškeré náklady související s touto záruční reklamací nesete vy. Výhody, které získáte společně s touto zárukou, rozšiřují ostatní práva a nápravná opatření, na která máte nárok dle australského zákona o spotřebitelích a konkurenci a novozélandského zákona o spotřebitelských zárukách.
Originální krabici a obalový materiál uschovejte pro případ skladování nebo případné odeslání produktu SanDisk. Aby bylo možné jasně určit období záruky, zkontrolujte, kdy záruka vyprší, na stránce https://support-eu.sandisk.com (je vyžadováno sériové číslo).
SanDisk Technologies, Inc.
951 Sandisk Drive
Milpitas, California 95035
949-672-7000
support@sandisk.com
Žádný Produkt nelze vrátit společnosti SanDisk přímo bez předchozího kontaktování společnosti SanDisk za účelem získání čísla „RMA“ (Povolení k vrácení produktu). Bude-li určeno, že je produkt vadný, přidělíme vám číslo RMA spolu s pokyny pro vrácení produktu. Při neoprávněném vrácení (tzn. bez vydaného čísla RMA) bude produkt na vaše náklady odeslán zpět. Při oprávněném vrácení musí být zásilka s produktem zaplacena, pojištěna a odeslána na adresu uvedenou pod RMA ve schváleném přepravním obalu. Měli byste si uschovat originální krabici a balicí materiál pro skladování a zasílání produktu. Pokud bude mít společnost SanDisk při kontrole vráceného produktu podezření na podvod nebo produkt shledá padělaným, může dle vlastního uvážení takový produkt zabavit nebo podniknout jiné kroky, které bude považovat za nutné. Klikněte prosím sem pro vyžádání RMA.
Země s uvaleným embargem, na které se nevztahují služby RMA
Stávající vládní nařízení USA nám znemožňují obchodovat se zákazníky z těchto zemí a regionů
| Severní Korea | Írán |
| Krym (region) | Súdán |
| Kuba | Sýrie |
Pokud vaše země na tomto seznamu uvedena není a nejde vám vytvořit RMA, kontaktujte ohledně výměny produktu distributora společnosti Western Digital ve vaší zemi. Kompletní seznam autorizovaných distributorů z celého světa naleznete v našem seznamu autorizovaných distributorů.
Omezená záruka společnosti SanDisk prohlašuje, v souladu s následujícími omezeními, že každý produkt bude prostý vad materiálu a zpracování a bude odpovídat specifikacím společnosti SanDisk pro daný produkt.
Omezení opravných prostředků
VÝLUČNÉ ODŠKODNĚNÍ ZA JAKÝKOLI VADNÝ PRODUKT JE OMEZENO NA OPRAVU NEBO VÝMĚNU VADNÉHO PRODUKTU.
Společnost SanDisk může dle vlastního uvážení rozhodnout o tom, kterou nápravu nebo kombinaci náprav poskytne. Po shledání produktu vadným bude mít společnost SanDisk rozumnou dobu na jeho opravu nebo výměnu. V rámci omezené záruky bude náhradní produkt společnosti SanDisk vyroben z nových a opravených použitých dílů. Záruka poskytovaná společností SanDisk se vztahuje na opravené nebo vyměněné produkty po zbytek doby původní záruky nebo po dobu devadesáti dnů od data odeslání opraveného nebo vyměněného produktu podle toho, které období je delší.
Omezení škod
CELKOVÁ ODPOVĚDNOST SPOLEČNOSTI SANDISK ZA JAKÝKOLI VADNÝ PRODUKT NEPŘESÁHNE ZA ŽÁDNÝCH OKOLNOSTÍ NÁKUPNÍ CENU VADNÉHO PRODUKTU. TOTO OMEZENÍ PLATÍ I V PŘÍPADĚ, ŽE SPOLEČNOST SANDISK NEMŮŽE PROVÉST NEBO NEPROVEDE OPRAVU NEBO VÝMĚNU JAKÉHOKOLI VADNÉHO PRODUKTU A VAŠE VÝLUČNÉ ODŠKODNĚNÍ NESPLNÍ SVŮJ ZÁKLADNÍ ÚČEL.
Žádné následné nebo jiné škody
BEZ OHLEDU NA OSTATNÍ USTANOVENÍ V TĚCHTO ZÁSADÁCH NEBO JINÁ USTANOVENÍ NENESE SPOLEČNOST SANDISK ODPOVĚDNOST ZA PRODUKT NA ZÁKLADĚ JAKÉKOLI SMLOUVY, NEDBALOSTI, ABSOLUTNÍ ODPOVĚDNOSTI NEBO JINÉ PRÁVNÍ ČI SPRAVEDLIVÉ TEORIE (I) ZA JAKOUKOLI ČÁSTKU PŘESAHUJÍCÍ NÁKUPNÍ CENU VADNÉHO PRODUKTU NEBO (II) ZA JAKÉKOLI OBECNÉ, NÁSLEDNÉ, TRESTNÍ, NÁHODNÉ NEBO ZVLÁŠTNÍ ŠKODY. TYTO ŠKODY ZAHRNUJÍ ZTRÁTU ZAZNAMENANÝCH DAT, PŘERUŠENÍ POUŽÍVÁNÍ, NÁKLADY NA OBNOVENÍ ZTRACENÝCH DAT, UŠLÝ ZISK A NÁKLADY NA INSTALACI NEBO ODEBRÁNÍ JAKÝCHKOLI PRODUKTŮ, INSTALACI NÁHRADNÍCH PRODUKTŮ A JAKOUKOLI KONTROLU, TESTOVÁNÍ NEBO PŘEPRACOVÁNÍ ZPŮSOBENOU JAKOUKOLI VADOU NEBO OPRAVOU ČI VÝMĚNOU PRODUKTU VYPLÝVAJÍCÍ Z VADY JAKÉHOKOLI PRODUKTU. TENTO ODDÍL NEOMEZUJE ZODPOVĚDNOST ZA TĚLESNÉ ZRANĚNÍ OSOB.
NĚKTERÉ STÁTY V USA NEDOVOLUJÍ VYLOUČENÍ ČI OMEZENÍ NÁHODNÝCH ČI NÁSLEDNÝCH ŠKOD. V TOMTO PŘÍPADĚ SE NA VÁS PŘEDCHOZÍ OMEZENÍ NEMUSÍ VZTAHOVAT. TATO ZÁRUKA POSKYTUJE URČITÁ ZÁKONNÁ PRÁVA, KROMĚ NICHŽ MŮŽETE MÍT TAKÉ DALŠÍ PRÁVA SPECIFICKÁ PRO VAŠI ZEMI.
Vaše používání produktu
Společnost SanDisk nenese odpovědnost za žádný vrácený produkt, pokud zjistí, že:
- Produkt by odcizen společnosti SanDisk.
- Udanou vadu:
- produkt nevykazuje,
- nelze ji rozumně opravit z důvodu škody způsobené v době, kdy byl produkt v držení někoho jiného než společnosti SanDisk, nebo
- ji lze připsat špatnému použití produktu, jeho špatné instalaci, pozměnění (sem patří i sejmutí či smazání popisků a otevření či odejmutí vnějších krytů [kromě případu, kdy k tomu udělila oprávnění společnost Western Digital nebo autorizovaný servis]), nehodě či špatnému zacházení v době, kdy jej měl v držení někdo jiný než společnost SanDisk.
- Byl vám prodán produkt, který nebyl nový.
- Produkt nebyl používán v souladu se specifikacemi a pokyny společnosti Western Digital.
- Produkt nebyl používán ke své zamýšlené funkci (například použití disků pro stolní počítače v podnikovém prostředí).
Další omezení záruky
Záruka společnosti Western Digital se nevztahuje na produkty, které společnost obdržela nesprávně zabalené, upravené nebo fyzicky poškozené. Produkt bude po převzetí posouzen. Zde jsou uvedeny příklady produktů, u nichž společnost Western Digital neuzná záruku
Balení
Změny
- Padělané popisky
- Zákazník přidal propojovací kabely
- Nesprávný pár plošný spoj – HDA
- Prohozené popisky:
- Pravý popisek Western Digital na disku od jiného výrobce než Western Digital
- Pravý popisek Western Digital na jiném úložném zařízení Western Digital
- Popisky nesou známky manipulace
- Na štítku chybí standardní údaje, jako je UL nebo kapacita
- Chybějící čárový kód nebo štítek na horním krytu
- Chybí plombovací páska – (nálepka po neoprávněné obnově dat)
- Sériové číslo na horním krytu neodpovídá čárovému kódu na konci
- Štítky Western Digital nebo otvory filtru větracího otvoru byly zakryty nálepkami, které aplikoval zákazník
Poškození
- Zlomené kolíky nebo konektor
- Konektory jsou poškozené, prasklé, chybí nebo jsou rozbité
- Prasklé součásti na desce tištěných spojů
- Promáčknutá spodní strana disku
- Přetržená nebo protržená plombovací páska
- Promáčknutý horní kryt
- Hlubší škrábance
- Uvolněné, poškozené nebo chybějící šrouby
- Zdvižený nebo proděravěný otvor servo hodin (rozhraní SCSI)
- Chybějící otvor servo hodin (rozhraní SCSI)
- Chybějící plošný spoj (deska tištěných spojů)
- Zakryté otvory větracího filtru
- Propíchnutí v přístupovém portu servo zapisovače
- Proděravěné kontrolní otočné těsnění
- Škrábanec odhalující měděnou destičku
- Obnažené závity montážního otvoru
Pokud je za datovým kódem produktu abecední znak (například: 05 Apr 99 X), byl produkt znovu certifikován a možná se na něj nevztahují podmínky záruky společnosti SanDisk, které se vztahují pouze na produkty prodávané jako nové.
Záruční podmínky
Maloobchodní sady, které sestavila a pro které vytvořila značku společnost Western Digital, spolu s interními disky prodávanými jako „komponentové“ (interní pevné disky, které společnost Western Digital prodala, ale nezahrnula specificky do balíčku maloobchodní sady, kterou sestavila a pro kterou vytvořila značku) jsou dodávány s omezenou zárukou. V závislosti na typu prodejní transakce se může záruka na produkt lišit od obecných záručních informací uvedených v tomto dokumentu.
Kompletní seznam období omezené záruky společnosti Western Digital or WD brand Flash Product najdete na stránkách https://support-eu.sandisk.com/app/Warranty_Policy
Poznámka:
Doba omezené záruky nabývá platnosti dnem zakoupení, který naleznete na dokladu o zakoupení u autorizovaného distributora či prodejce, a trvá pouze po dobu stanovenou v dokumentaci k produktu.
Nákupní doklad je nutný k doložení platnosti záruky a ke stanovení data začátku záručního období. K ověření záruky vašeho produktu a případně aktualizaci data zakoupení použijte naši online službu Kontrola stavu záruky. Některé státy v USA nedovolují omezení doby trvání předpokládané (odvozené) záruky. V tomto případě se na vás předchozí omezení nemusí vztahovat.
Prohlášení o vaší omezené záruce naleznete v příručce k produktu. Příručku k vašemu produktu můžete získat od autorizovaného distributora nebo prodejce nebo na webových stránkách SanDisk.
NEEXISTUJE ŽÁDNÁ ZÁRUKA, KTERÁ BY SVÝM ROZSAHEM PŘEKRAČOVALA OMEZENOU ZÁRUKU SPOLEČNOSTI SANDISK. SPOLEČNOST SANDISK VYLUČUJE VE VZTAHU K PRODUKTU JAKÉKOLI DALŠÍ ZÁRUKY, AŤ UŽ VÝSLOVNÉ NEBO IMPLIKOVANÉ, VČETNĚ VŠECH PŘEDPOKLÁDANÝCH ZÁRUK OBCHODOVATELNOSTI, VHODNOSTI PRO URČITÝ ÚČEL NEBO NEPORUŠENÍ VLASTNICKÝCH PRÁV. NĚKTERÉ STÁTY V USA NEDOVOLUJÍ OMEZENÍ DOBY TRVÁNÍ PŘEDPOKLÁDANÉ (ODVOZENÉ) ZÁRUKY. V TOMTO PŘÍPADĚ SE NA VÁS PŘEDCHOZÍ OMEZENÍ NEMUSÍ VZTAHOVAT.
Opětovně certifikované produkty
Opětovně certifikované produkty společnosti SanDisk se mohou skládat z jednotek vrácených zákazníky a mohou být opraveny. Než jsou produkty prodávány jako znovu certifikované, jsou nejprve testovány, aby splňovaly přísné standardy jakosti společnosti SanDisk. Upozorňujeme, že na některých opětovně certifikovaných produktech mohou být určité stopy používání, škrábance nebo jiné známky mírného opotřebení.
Opětovně certifikované produkty zakoupené na webu obchodu SanDisk Store:
- Noste omezenou záruku výrobce v délce 12 měsíců.
Commercial Product Warranty Policy
Limited Warranty for Western Digital® and SanDisk® Commercial Hardware Flash-based Drive Products
PLEASE CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE PURCHASING, OPENING, OR OTHERWISE USING THE PRODUCT MANUFACTURED BY SANDISK TECHNOLOGIES, INC. (“MANUFACTURER”). YOUR USE OF THE PRODUCT CONSTITUTES AGREEMENT WITH THE TERMS AND CONDITIONS OF THIS LIMITED WARRANTY STATEMENT (“AGREEMENT”). IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT, DO NOT USE THE PRODUCT.
A. Warranty Information
1. This warranty ("Warranty") is provided by SanDisk Technologies, Inc. and its applicable subsidiaries (collectively, "Manufacturer"), is non-transferable, and applies only to the Commercial Hardware Drive Products identified in the Table in Section F below (each, a "Product"). The Warranty is provided solely to the original end user purchaser of this Product (“Customer”).
2. This Warranty does not cover purchases of the Products from a Reseller by a party who is not intending to be the end user of the product. The warranty and support for that product must be initiated by the distributing or reselling party from which the purchase was made ("Reseller") on that party’s behalf.
3. This Warranty does not cover counterfeit, fake, or grey market products. Manufacturer will not provide any support for any Products (i) that Manufacturer has not transported (or authorized for transport) into the country of sale and/or (ii) that are not sold through authorized channels.
4. Each Product is intended only for commercial use and should not be used by consumers or households. This Warranty does not cover any personal non-commercial use of the Product. If you have purchased this product from an authorized retail outlet for personal non-commercial use, please refer to the applicable provisions in the retail warranty for the Product found at https://www.sandisk.com/warranty.
5. If Customer’s Product includes separate standalone software programs provided by Manufacturer (e.g. SSD Dashboard), the use of those programs is governed by the end user license agreement accompanying that program and not this Agreement.
B. Warranty Period Technical Support Information
1. Any technical support issues or warranty claims for the Products should be processed through the party from whom Customer purchased the Product.
2. If the Product in question is embedded or pre-installed into a third-party device or computer system, Customer should contact the manufacturer of record for the third-party product for primary technical support and warranty claims.
3. If Customer purchased this product directly from Manufacturer, then Customer may seek technical support by contacting Customer Service within the Warranty Period by email at support@SanDisk.com or at the telephone number for Customer’s region found at https://www.sandisk.com/support/international-phone-numbers. Such technical support shall only address errors which are solely attributable to the manufacture of the Product.
C. Warranty Terms
1. Manufacturer warrants to Customer that this Product, excluding content and/or software (if applicable) supplied with or within the Product, will, during the applicable Warranty Period (as defined below) specified below under normal use conditions, (a) be free from material defects in material or workmanship and, (b) will materially conform to Manufacturer's published product Specifications (as defined below). A Product will be considered to have a material defect or to be materially defective only if such Product does not meet the stated design lifetime (up to the applicable Warranty Period) and is returned to the appropriate location within the Warranty Period and subject to applicable performance threshold information contained in the Product's datasheet (as produced or provided by Manufacturer).
“Specifications” shall mean operational elements, features, reliability characteristics and functional design specifications for a Product stated in the Product specifications (i.e., documents labeled as “specification” or “data sheet” and such Product’s qualification report).
2. This Warranty does not cover any damage to this Product which results from accident, abuse, misuse, natural or personal disaster, improper installation, the presence of a third party product within a computer system, or any unauthorized disassembly, repair or modification. It is possible for a Product to be used under conditions which cause the media to wear out (and the Warranty to expire) prior to the expiration of the stated time period in the Warranty Period, as specified in the applicable endurance specification.
3. In the event of a conflict between the terms of this Agreement and any existing valid set of warranty terms between Customer and Manufacturer, the terms between Customer and Manufacturer shall take precedence over this Agreement. However, this Agreement shall take precedence over the preprinted terms on all Customer forms including, but not limited to, purchase orders issued by Customer.
D. Warranty Claims
1. To make a warranty claim, Customer may either (a) contact the Reseller within the Warranty Period and provide proof of purchase and the returning party's original purchase status (showing date, place of purchase and name of the Reseller as applicable) and product name, type and number or (b) receive a RMA number from Manufacturer and follow Manufacturer’s warranty return procedures. Only the Customer is entitled to exercise the Warranty, and such Customer must return the Product following the guidelines listed by Reseller and/or Manufacturer, including a detailed statement of the problem sufficient to readily reproduce the problem. Manufacturer reserves the right, at its discretion, to direct the Customer to return products through the Reseller.
2. A return may be required to another country other than the country in which the Customer is located and/or purchased the Product.
3. If Customer purchased the Product directly from Manufacturer and believes that it fails to comply with the warranty, then Customer will abide by Manufacturer’s then-current Return Material Authorization (“RMA”) process and Customer shall request an RMA number from Customer Service upon presenting a summary of the defect. Manufacturer will then issue an RMA number to Customer, together with instructions on shipping to Manufacturer the Product believed by Customer to be defective. Customer will return any such Product believed to be defective in an appropriate container, which will conspicuously bear the RMA number Customer obtains from Manufacturer prior to return. Products returned to Manufacturer under this section, and any repaired or replaced Products under this Exhibit, will be delivered to and from Manufacturer at Manufacturer’s expense and risk. Manufacturer (or a contractor of Manufacturer) shall assess the Product and, upon finding a defect, process the return at Manufacturer’s sole expense. If Manufacturer determines that a defect does not exist in such Product, Customer will reimburse Manufacturer for all expenses associated with the return of such Product. Products improperly labelled, packaged or shipped may result in a voiding of the warranty for that Product. Manufacturer is not responsible for damage incurred during shipping to our RMA receiving locations.
4. Manufacturer may elect to repair or replace any non-conforming Product. Such replacement will be made with a new or reconditioned Product of equal or greater functionality as the returned Product. If Manufacturer is not able to repair or replace the non-conforming Product, or if such options are not commercially reasonable, then Manufacturer shall provide Customer a credit for the non-conforming Product. The value of the credit shall be, at Manufacturer’s discretion, either (a) the replacement value of the non-conforming Product or (b) the purchase value of the non-conforming Product, prorated for the length of the warranty term during which Customer was denied use of the Product. An obsolete or discontinued product may be replaced with the same Product or, if a replacement is not available, a Product having similar function and capacity. Customer’s remedy under this section may be conditioned on Manufacturer’s requirement that the Product be physically returned.
5. Manufacturer is not responsible for any loss or damage to data as part of the RMA process. Customer understands that Manufacturer may have inadvertent access to the data on the returned Product during the RMA process. In order to protect sensitive data from disclosure, Manufacturer recommends deletion of as much sensitive data from the Product as technically possible before sending the Product for RMA processing. If it is not the case that all data is or can be removed, the Customer shall indemnify, defend and hold harmless Manufacturer and the Reseller for any possible liability associated with the potential presence in the returned Product of sensitive and/or personal data, regardless of whether this data relates to the Customer or any other third party.
6. Manufacturer shall not be liable for (a) any incidental, indirect, special, exemplary, punitive or consequential damages, including but not limited to loss of profits and/or loss of data, other loss, damage or expense directly or indirectly arising from any defect or inability to use the Product or poor performance, either separately or in combination with other equipment, regardless of whether Manufacturer or the Customer has been advised of the possibility of such damages, nor (b) any amounts in the aggregate in excess of the purchase price paid for the applicable Product(s). Manufacturer is not liable for and does not cover under this Warranty, any costs associated with servicing, testing and/or the installation of Western Digital® or SanDisk® products, including the Product. This Warranty sets forth the entire liability and obligations of Manufacturer with respect to defects, breach of warranty, data loss or any other failure to perform or meet the Specifications associated with any Products.
7. Manufacturer products, including the Product, must not be used in applications where a failure or malfunction of the Product may threaten life or result in an injury, loss of property or damage to the environment, including without limitation, as critical components in aviation, automotive, nuclear, medical or life support systems (or any other form of ultra-hazardous applications) ("Critical Applications"), and under no circumstances shall Manufacturer have any Warranty or other obligations arising from any such Product uses. Without derogating from the above, unless specifically designated as such by Manufacturer in the Product Specifications, the Products are not designed or intended for use in automotive systems or applications. NOTWITHSTANDING ANYTHING TO THE CONTRARY, AS PRODUCTS HAVE VARIED FAILURE RATES AND A LIMITED USEFUL LIFE PERIOD WITH ENDURANCE LIMITS, THE RESPONSIBILITY FOR THE DESIGN, MANUFACTURING AND ADEQUATE TESTING OF CUSTOMER'S APPLICATIONS, SYSTEMS AND DEVICES USING PRODUCTS HEREIN LIES SOLELY WITH CUSTOMER. CUSTOMER IS RESPONSIBLE FOR PUTTING IN PLACE SAFETY MEASURES AND APPROPRIATE REDUNDANCIES, FAULT TOLERANT AND BACK-UP FEATURES SUFFICIENT TO PROTECT END USERS FROM ANY RISK OF DAMAGE, INJURY OR DEATH RESULTING FROM ANY FAILURE OR ANY OTHER ISSUE IN THE UTILIZATION OF THE PRODUCTS IN OR BY CUSTOMER'S APPLICATIONS, SYSTEMS OR DEVICES WHEN DEALING WITH CRITICAL APPLICATIONS AND SHALL OTHERWISE PROVIDE END USERS WITH ALERTS, USE AND MAINTENANCE INSTRUCTIONS TO AVOID SUCH RISKS.
E. DISCLAIMER
THE WARRANTY STATED HEREIN IS THE CUSTOMER’S SOLE SOURCE OF WARRANTY RIGHTS ASSOCIATED WITH PRODUCTS, AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED OR STATUTORY, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF FITNESS FOR PARTICULAR PURPOSE, MERCHANTABILITY AND NONINFRINGEMENT, ALL OF WHICH ARE HEREBY DISCLAIMED. NO WARRANTY RIGHTS ARE GRANTED TO ANY PARTY OTHER THAN THE CUSTOMER OF THE PRODUCT. THE LAWS OF CERTAIN JURISDICTIONS MAY CONFER OTHER RIGHTS WHICH ARE NOT AFFECTED BY THIS WARRANTY.
F. Warranty Period
1. The term of the Warranty ("Warranty Period") referred to above is measured in calendar years and begins upon the shipment date of the Product by Manufacturer.
For the following group of products, The Warranty Period expires at the end of the earlier of (a) the stated time period for the Product identified below or (b) the point at which Customer’s use of the Product exceeds the stated endurance limit, which is (i) the time at which such Product’s total cumulative data (as recorded on the Product’s S.M.A.R.T. attribute (E6h/230) “Media Wear Out Indicator”) reaches 100% of the Product’s endurance value; or (ii) the Product’s total Terabytes Written (TBW) as identified in the table below or in the Specifications for the Product. In the event of a conflict between the table below and the Specifications, the Specifications shall take precedence.
| English | Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|---|
| German | Produktfamilie | SKU-Nr. | Garantiezeit | Belastbarkeit |
| French | Gamme de produits | UGS | Durée de garantie | Résistance |
| Chinese Traditional |
产品系列 | SKU | 质保期 | 耐久性 |
| Chines Simplified |
產品系列 | SKU | 保固長度 | 耐久度 |
| Korean | 제품군 | SKU | 보증 기간 | 내구성 |
| Japanese |
製品ファミリー | SKU番号 | 保証の長さ | 耐久性 |
| Product Family: Western Digital-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| WD Blue SN580 NVMe™ SSD | WDS100T3B1E-00CHF0 | Five (5) years | 600 TBW |
| Western Digital CL SN520 NVMe™ SSDs | SDAPMUW-128G-1022 SDAPMUW-256G-1022 SDAPMUW-512G-1022 SDAPNUW-128G-1022 SDAPNUW-256G-1022 SDAPNUW-512G-1022 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital CL SN720 NVMe™ SSDs | SDAQNTW-256G-1022 SDAQNTW-512G-1022 SDAQNTW-1T00-1022 SDAQNTX-2T00-1022 |
Five (5) years | 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital PC SN520 NVMe™ SSD | SDAPTUW-128G SDAPTUW-256 SDAPTUW-512G SDAPMUW-128G SDAPMUW-256 SDAPMUW-512G SDAPNUW-128G SDAPNUW-256 SDAPNUW-512G |
Five (5) years | 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW |
| Western Digital PC SN720 NVMe™ SSD | SDAPNTW-256G SDAPNTW-512G SDAPNTW-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN730 NVMe™ SSD | SDBPNTY-256G SDBPNTY-512G SDBPNTY-1T00 SDBQNTY-256G SDBQNTY-512G SDBQNTY-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN735 NVMe™ | SDBPNHH-256G SDBPNHH-512G SDBPNHH-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN740 NVMe™ | SDDPTQD-256G SDDPTQD-512G SDDPTQD-1T00 SDDPTQE-2T00 SDDPNQD-256G SDDPNQD-512G SDDPNQD-1T00 SDDPNQE-2T00 SDDQTQD-256G SDDQTQD-512G SDDQTQD-1T00 SDDQTQE-2T00 SDDQNQD-256G SDDQNQD-512G SDDQNQD-1T00 SDDQNQE-2T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW |
| Western Digital IX SN530 NVMe™ SSD, TLC | SDBPTPZ-256G-XI SDBPTPZ-512G-XI SDBPTPZ-1T00-XI SDBPNPZ-256G-XI SDBPNPZ-512G-XI SDBPNPZ-1T00-XI SDBPNPZ-2T00-XI |
Five (5) years | 200 TBW 400 TBW 800 TBW 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital IX SN530 NVMe™ SSD, SLC | SDBPTPZ-085G-XI SDBPTPZ-170G-XI SDBPTPZ-340G-XI SDBPNPZ-085G-XI SDBPNPZ-170G-XI SDBPNPZ-340G-XI |
Five (5) years | 4000 TBW 8000 TBW 16000 TBW 4000 TBW 8000 TBW 16000 TBW |
| Western Digital PC SN530 NVMe™ SSD | SDBPTPZ-256G SDBPTPZ-512G SDBPTPZ-1T00 SDBPMPZ-256G SDBPMPZ-512G SDBPMPZ-1T00 SDBPNPZ-256G SDBPNZ-512G SDBPNZ-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SA530 SATA SSD | SDASB8Y-256G-1122 SDASB8Y-512G-1122 SDASB8Y-1T00-1122 SDASN8Y-256G-1122 SDASN8Y-512G-1122 SDASN8Y-1T00-1122 SDATB8Y-256G-1122 SDATB8Y-512G-1122 SDATB8Y-1T00-1122 SDATN8Y-256G-1122 SDATN8Y-512G-1122 SDATN8Y-1T00-1122 SDASB8Y-256G SDASB8Y-512G SDASB8Y-1T00 SDASN8Y-256G SDASN8Y-512G SDASN8Y-1T00 SDATB8Y-256G SDATB8Y-512G SDATB8Y-1T00 SDATN8Y-256G SDATN8Y-512G SDATN8Y-1T00 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital PC SN810 NVMe™ SSD |
SDCPNRY-256G SDCPNRY-512G SDCPNRY-1T00 SDCPNRZ-2T00 SDCQNRY-256G SDCQNRY-512G SDCQNRY-1T00 SDCQNRZ-2T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW |
| Product Family: SanDisk-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| U110 mSATA SSDs | SDSA6DM-016G SDSA6DM-024G SDSA6DM-032G |
One (1) year | See Specifications |
| Extreme Pro SATA SSDs | SDSSDXPS-960G-G25 SDSSDXPS-480G-G25 SDSSDXPS-240G-G25 |
Ten (10) years | 80 TBW |
| Solid State Drive SSDs | SDSSDP-128G-G25 SDSSDP-064G-G25 |
Three (3) years | See Specifications |
| U110 2.5" SSDs | SDSA6GM-032G SDSA6GM-064G-1022 SDSA6GM-064G-1122 SDSA6GM-128G-1022 SDSA6GM-128G-1122 |
Three (3) years | See Specifications |
| U110 mini mSATA SSDs | SDSA6FM-016G SDSA6FM-024G SDSA6FM-032G |
One (1) year | See Specifications |
| U110 m.2 SSDs | SDSA6MM-008G SDSA6MM-016G SDSA6MM-024G SDSA6MM-032G SDSA6PM-064G SDSA6PM-128G |
One (1) year | See Specifications |
| Ultra II SATA SSDs | SDSSDHII-960G-G25 SDSSDHII-480G-G25 SDSSDHII-240G-G25 SDSSDHII-120G-G25 |
Three (3) years | 80 TBW |
| X110 mSATA SSDs | SD6SF1M-256G-1022 SD6SF1M-256G-1022I SD6SF1M-128G-1022 SD6SF1M-128G-1022I SD6SF1M-064G-1022 SD6SF1M-064G-1022I SD6SF1M-032G-1022 SD6SF1M-032G-1022I |
Five (5) years | See Specifications |
| X110 2.5" SSDs | SD6SB1M-064-1022I SD6SB1M-064G-1022 SD6SB1M-128-1022I SD6SB1M-128G-1022 SD6SB1M-256-1022I SD6SB1M-256G-1022 SD6SB1M-064G SD6SB1M-128G SD6SB1M-256G |
Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years One (1) year One (1) year |
See Specifications |
| X210 2.5" SSDs | SD6SB2M-128G-1022I SD6SB2M-256G-1022I SD6SB2M-512G-1022 |
Five (5) years | 80 TBW |
| X210 SATA 2.5" | SD6SB2M-128G SD6SB2M-256G SD6SB2M-512G |
One (1) year | 80 TBW |
| X300s 2.5" SSDs | SD7SB3Q-064G-1022I SD7SB3Q-064G-1022 SD7SN3Q-064G-1122 SD7UB2Q-010T-1022 SD7UB2Q-010T-1122 SD7UB2Q-512G-1022 SD7UB2Q-512G-1122 SD7UB3Q-128G-1022 SD7UB3Q-128G-1122 SD7UB3Q-256G-1022 SD7UB3Q-256G-1122 SD7UN3Q-128G-1022 SD7UN3Q-256G-1022 SD7UN3Q-512G-1122 |
Five (5) years | 80 TBW |
| X300s SATA 2.5" SSDs | SD7SB2Q-010T SD7SB2Q-512G SD7SB3Q-064G SD7SB3Q-128G SD7SB3Q-256G SD7UB2Q-512G SD7UB3Q-128G SD7UB3Q-256G |
Three (3) years | 80 TBW |
| X300s M.2 SSDs | SD7SN3Q-064G SD7SN3Q-128G SD7SN3Q-256G SD7SN3Q-512G SD7UN3Q-128G SD7UN3Q-256G SD7UN3Q-512G |
Three (3) years | 80 TBW |
| X300 2.5" SSDs | SD7SB6S-128G SD7SB6S-256G SD7SB7S-010T SD7SB7S-512G SD7UB6S-128G SD7UB6S-256G SD7UB7S-512G SD7SB7S-960G SD7SB6S-128G-1122 SD7SB6S-256G-1122 SD7SB7S-010T-1122 SD7SB7S-512G-1122 SD7SF6S-128G-1122 SD7SF6S-256G-1122 |
Three (3) years | 80 TBW |
| X300 M.2 2280 SSDs | SD7SN6S-128G SD7SN6S-256G SD7SN6S-512G SD7UN6S-128G SD7UN6S-256G SD7UN6S-512G |
Three (3) years | 80 TBW |
| X300 mSATA SSDs | SD7SF6S-128G SD7SF6S-256G SD7SF6S-512G-1122 |
Three (3) years Three (3) years Five (5) years |
80 TBW 80 TBW 80 TBW |
| X400 2.5" SSDs | SD8SB8U-1T00-1122 SD8TB8U-1T00-1122 SD8SB8U-512G-1122 SD8TB8U-512G-1122 SD8SB8U-256G-1122 SD8TB8U-256G-1122 SD8SB8U-128G-1122 |
Five (5) years | 320 TBW 320 TBW 160 TBW 160 TBW 80 TBW 80 TBW 72 TBW |
| X400 M.2 2280 SSDs | SD8SN8U-1T00-1122 SD8SN8U-512G-1122 SD8SN8U-256G-1122 SD8SN8U-128G-1122 SD8TB8U-128G-1122 |
Five (5) years | 320 TBW 160 TBW 80 TBW 72 TBW 72 TBW |
| Z400s 2.5" SSDs | SD8SBAT-256G-1122 SD8SBAT-128G SD8SBAT-128G-1122 SD8SBAT-064G SD8SBAT-064G-1122 SD8SBAT-032G SD8SBAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z400s mSATA SSDs | SD8SFAT-128G SD8SFAT-128G-1122 SD8SFAT-064G SD8SFAT-064G-1122 SD8SFAT-032G SD8SFAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z400s M.2 2280 SSDs | SD8SNAT-256G SD8SNAT-256G-1122 SD8SNAT-128G SD8SNAT-128G-1122 SD8SNAT-064G SD8SNAT-064G-1122 |
Five (5) years | 72 TBW 72 TBW 72 TBW 72 TBW 40 TBW 40 TBW |
| Z400s M.2 2242 SSDs | SD8SMAT-128G SD8SMAT-128G-1122 SD8SMAT-064G SD8SMAT-064G-1122 SD8SMAT-032G SD8SMAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z410 2.5" SSDs | SD8SBBU-120G-1122 SD8SBBU-240G-1122 SD8SBBU-480G-1122 |
Three (3) years | 40 TBW 80 TBW 120 TBW |
| X600 2.5”/7mm cased Non-SED SSDs | SD9SB8W-128G SD9SB8W-256G SD9SB8W-512G SD9SB8W-1T00 SD9SB8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 M.2 2280 Non-SED SSDs | SD9SN8W-128G SD9SN8W-256G SD9SN8W-512G SD9SN8W-1T00 SD9SN8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 2.5”M/7mm cased SED SSDs | SD9TB8W-128G SD9TB8W-256G SD9TB8W-512G SD9TB8W-1T00 SD9TB8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 M.2 2280 SED SSDs | SD9TN8W-128G SD9TN8W-256G SD9TN8W-512G SD9TN8W-1T00 SD9TN8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| Any Other Non-Customized Commercially Available SanDisk® SSD | XXXXXXXXXXXXXX | One (1) year | See Specifications |
For the following group of products, The Warranty Period expires at the end of the earlier of (a) the stated time period for the Product identified below or (b) the point at which Customer’s use of the product exceeds the stated maximum endurance limit, which shall be measured by calculating the Product’s average drive writes per day (DWPD) during the projected warranty length of the Product as stated in the table below.
| Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|
| Optimus Extreme™ SAS SSDs | SDLKOE9W-100G-5CA1 SDLKOD9W-200G-5CA1 SDLKOC9W-400G-5CA1 SDLLOC9W-800G-5CA1 |
Five (5) years | 45 DWPD |
| Optimus Ultra™ SAS SSDs | SDLKOEGW-150G-5CA1 SDLKODGW-300G-5CA1 SDLKOCGW-600G-5CA1 SDLLOCGW-012T-5CA1 |
Five (5) years | 30 DWPD |
| Optimus Ascend™ SAS SSDs | SDLKOEDM-200G-5CA1 SDLKODDM-400G-5CA1 SDLKOCDM-800G-5CA1 SDLLOCDM-016T-5CA1 |
Five (5) years | 10 DWPD |
| Optimus Ascend™ SAS SSDs - Recertified Product | SDLKOEDM-200G-5CRC SDLKODDM-400G-5CRC SDLKOCDM-800G-5CRC SDLLOCDM-016T-5CRC SDLKOEDM-200G-5CRZ SDLKODDM-400G-5CRZ SDLKOCDM-800G-5CRZ SDLLOCDM-016T-5CRZ |
Three (3) years Three (3) years Three (3) years Three (3) years One (1) year One (1) year One (1) year One (1) year |
10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD |
| Optimus Eco™ SAS SSDs | SDLKOD6R-400G-5CA1 SDLKOC6R-800G-5CA1 SDLLOC6R-016T-5CA1 SDLLOC6R-020T-5CA1 |
Five (5) years | 3 DWPD 3 DWPD 3 DWPD 1 DWPD |
| Optimus MAX™ SAS SSD | SDLLOCDR-038T-5CA3 SDLLOCDR-038T-5CA1 |
Five (5) years | 0.5 DWPD |
| Optimus MAX™ SAS SSD - Recertified Product | SDLLOCDR-038T-5CRC SDLLOCDR-038T-5CRZ |
Three (3) years One (1) Year |
0.5 DWPD |
| Lightning Ultra™ Gen. II SAS SSDs | SDLTMDKW-200G-5CA1 SDLTMDKW-400G-5CA1 SDLTMCKW-800G-5CA1 |
Five (5) years | 25 DWPD |
| Lightning Ascend™ Gen. II SAS SSDs | SDLTODKM-200G-5CA1 SDLTODKM-400G-5CA1 SDLTODKM-800G-5CA1 SDLTOCKM-016T-5CA1 |
Five (5) years | 10 DWPD |
| Lightning Eco™ Gen. II SAS SSDs | SDLTODKR-800G-5CA1 SDLTOCKR-016T-5CA1 |
Five (5) years | 3 DWPD |
| Lightning® Write-Intensive SAS SSDs | SDLB6HS-200GC-00 SDLB6HS-400GC-00 |
Five (5) years | 25 DWPD |
| Lightning Mixed-Use SAS SSDs | SDLB6HM-200GC-00 SDLB6HM-400GC-00 SDLB6HM-800GC-00 |
Five (5) years | 10 DWPD |
| Lightning Read-Intensive SAS SSDs | SDLB6JC-400GC-00 SDLB6JC-800GC-00 SDLB6JC-016TC-00 |
Three (3) years | 1 DWPD |
| CloudSpeed Ultra™ SATA SSDs | SDLFOEAM-100G-1HA1 SDLFODAM-200G-1HA1 SDLFODAM-400G-1HA1 SDLFOCAM-800G-1HA1 |
Five (5) years | 3 DWPD |
| CloudSpeed Ascend™ SATA SSDs | SDLFOEAR-120G-1HA1 SDLFODAR-240G-1HA1 SDLFODAR-480G-1HA1 SDLFOCAR-960G-1HA1 |
Five (5) years | 1 DWPD |
| CloudSpeed Ascend™ SATA SSDs - Recertified Product | SDLFOEAR-120G-1HA1 SDLFODAR-240G-1HA1 SDLFODAR-480G-1HA1 SDLFOCAR-960G-1HA1 |
Three (3) years | 1 DWPD |
| CloudSpeed Eco™ SATA SSDs | SDLFNDAR-240G-1HA2 SDLFNDAR-480G-1HA2 SDLFNCAR-960G-1HA2 |
Three (3) years | 1 DWPD |
| CloudSpeed Eco Gen. II™ SSDs | SDLF1DAR-480GC-1Hxx SDLF1DAR-960GC-1Hxx SDLF1CRR-019TC-1Hxx |
Five (5) years | 0.6 DWPD |
| CloudSpeed Ultra Gen. II™ SSDs | SDLF1DAM-400GC-1Hxx SDLF1DAM-800GC-1Hxx SDLF1CRM-016TC-1Hxx |
Five (5) years | 1.8 DWPD |
| ULLtraDIMM™ DDR3 SSDs | SDLOODFM-200G-6KB1 SDLOOCFM-400G-6KB1 |
Five (5) years | 10 DWPD |
For the following group of PCIe products, the Warranty Period expires at the end of the earlier of (a) the stated time period for the Product identified below or (b) the point at which Customer’s use of the product exceeds the stated maximum endurance limit, which shall be measured by calculating the Product’s total Petabytes Written (PBW) for normal use during the projected warranty length of the Product as stated in the table below. For users implementing solutions with multiple products, the endurance ratings assume uniform distribution of writes across all products.
| Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|
| ioFX 420GB | SDFABAMOF-420G-SF1 | Five (5) years | 2 PBW |
| ioFX2 1.6TB | SDFABAMOF-1T65-SF1 | Five (5) years | 8 PBW |
| ioFX2 410 GB | SDFABAMOF-410G-SF1 | Five (5) years | 2 PBW |
| Fusion ioMemory SX300-1300 | SDFACAMOS-1T30-SF1 | Five (5) years | 4 PBW |
| Fusion ioMemory SX300-1600 | SDFACAMOS-1T60-SF1 | Five (5) years | 5.5 PBW |
| Fusion ioMemory SX300-3200 | SDFACAMOS-3T20-SF1 | Five (5) years | 11 PBW |
| Fusion ioMemory SX300-6400 | SDFACCMOS-6T40-SF1 | Five (5) years | 22 PBW |
| Fusion ioMemory SX350-1300 | SDFADAMOS-1T30-SF1 | Five (5) years | 4 PBW |
| Fusion ioMemory SX350-1600 | SDFADAMOS-1T60-SF1 | Five (5) years | 5.5 PBW |
| Fusion ioMemory SX350-3200 | SDFADAMOS-3T20-SF1 | Five (5) years | 11 PBW |
| Fusion ioMemory SX350-6400 | SDFADCMOS-6T40-SF1 | Five (5) years | 22 PBW |
| Fusion ioMemory PX600-1000 | SDFACAMOP-1T00-SF1 | Five (5) years | 12 PBW |
| Fusion ioMemory PX600-1300 | SDFACAMOP-1T30-SF1 | Five (5) years | 16 PBW |
| Fusion ioMemory PX600-2600 | SDFACAMOP-2T60-SF1 | Five (5) years | 32 PBW |
| Fusion ioMemory PX600-5200 | SDFACCMOP-5T20-SF1 | Five (5) years | 64 PBW |
| Skyhawk NVMe PCIe SSD 1.92TB | SDLC2CLR-019T-3NA1 | Five (5) years | 2.1 PBW |
| Skyhawk NVMe PCIe SSD 3.84TB | SDLC2LLR-038T-3NA1 | Five (5) years | 3.5 PBW |
| Skyhawk Ultra NVMe PCIe SSD 1.6TB | SDLC2CLR-016T-3NA1 | Five (5) years | 4.96 PBW |
| Skyhawk Ultra NVMe PCIe SSD 3.2TB | SDLC2LLR-032T-3NA1 | Five (5) years | 7 PBW |
Embedded Integrated Solutions (“EIS”) Warranty Information
For the following group of EIS products, the Warranty Period expires at the earlier of: (a) the stated time period identified below for the applicable Product, or (b) the point at which Customer’s use of a Product exceeds the stated reliability characteristics (including the endurance limit), as identified in the Specification.
| Product Family: Western Digital-iNAND |
SKU | Warranty Length |
|---|---|---|
| iNAND EM122/EM131/EM132/EU511/EU521/EU551/EM141/EU151/EM102/EU331/EU561, 7250/7550/8630MC and CL Series |
SDINBDG4, SDINBDA4,SDINBDA2, SDINBDA6, SDINEDK4, SDINFDK4, SDINFDO4, SDINBDV4, SDINBDI4, SDINBDJ4, SDINDDK4, SDINFEO4, SDINFEO2 | One (1) year |
| iNAND EM123/EM133, 7250/7550 CH Series | SDINBDG4-H2, SDINBDA6-H | Two (2) years |
| iNAND EM122/EM132/EU312/EU552, 7250I/7550I/8521I IX Series | SDINBDG4-I2, SDINBDG4-XI2, SDINBDA6-I2, SDINBDA6-XI2, SDINDDH6-I, SDINDDH6-XI, SDINFDQ6-I, SDINFDQ6-XI | Two (2) years |
| iNAND EM122/EM132/EU312/EU552, 7250A/7550A/8521A AT Series | SDINBDG4-A2, SDINBDG4-XA2, SDINBDG4-ZA2, SDINBDA6-XA2, SDINBDA6-ZA2, SDINDDH6-XA2, SDINDDH6-ZA2, SDINFDQ6-XA2,SDINFDQ6-ZA | Two (2) years |
2. Provided that the maximum TBW (Terabyte Written), as specified in the applicable product’s data sheet, is not met prior to the end of the Warranty Length, as set forth above
| Product Family: Western Digital-SD and microSD |
SKU | Warranty Length |
|---|---|---|
| SD and microSD Cardsz LD101/LD301/LD501/QD101/QD301/QD501/QD131 CL Series | SDSDAA, SDSDAD, SDSDAE, SDSDQAB, SDSDQAD, SDSDQAE, SDSDQAS5 | One (1) year |
| SD and microSD Cards EB/EC/ED Series | SDSDEB, SDSDEC, SDSDQEB, SDSDQEC, SDSDQED | Two (2) years |
| SD and microSD Cards AF3, LD332/QD332/QD334 IX Series | SDSDAF3, SDSDQAF3 | Two (2) years |
| SD and microSD Cards LD342/QD342 IX Series | SDSDAF4, SDSDQAF4 | Two (2) years |
| SD Cards AG3, LD332 AT Series | SDSDAG3 | Two (2) years |
| Product Family: Western Digital USB |
SKU | Warranty Length |
|---|---|---|
| USB | SDUFD33, SDUFD50, SDUFD51 | One (1) year |
| USB H Series | SDUFDEC, SDUFDEA | Two (2) years |
If your Product is purchased from an OEM, and your Product’s SKU is not present on any table in this Warranty, contact your OEM to determine the warranty length on your Product.
G. Product Datasheets & Specification
The product datasheets and specifications for the Products can be found on the Customer Support site. If the Specifications for the Product cannot be found on https://sandisk.com/support, please contact Customer Service to obtain a copy of the documents.
Please direct all questions concerning use of this warranty to: SanDisk Technologies, Inc., 951 SanDisk Drive, Milpitas, CA 95035; Attention: Commercial Legal Department.
SanDisk Limited Warranty for SanDisk Brand Consumer Flash Products
(see separate Western Digital Limited Warranty for SanDisk Brand Consumer HDD Products)
SanDisk garantit à l'utilisateur final que ce produit, à l'exception du contenu et des programmes fournis sur ou avec le produit, est exempt de défaut significatif de fabrication, est conforme aux spécifications du produit publiées par SanDisk et est adapté à un usage normal pendant la Période de Garantie spécifiée dans le tableau et débutant au jour d'achat sous réserve que le produit ait été légalement mis sur le marché.
Pour formuler une demande en garantie, veuillez contacter SanDisk au numéro de téléphone dans le tableau ou à l'adressesupport@SanDisk.com durant la Période de Garantie en fournissant une preuve d'achat (montrant la date et le lieu d'achat, ainsi que le nom du revendeur), le nom du produit, son type et son numéro de série. Vous pourrez retourner le produit après avoir obtenu au préalable un Numéro d'Autorisation de Retour de Matériel et suivi les autres lignes directrices listées. Pour plus d'informations, veuillez vous reporter à sandisk.com/fr-ca/support.
SanDisk pourra réparer le produit ou vous fournir un produit équivalant ou, si le produit ne peut être réparé ou remplacé, vous rembourser le prix d'achat. SanDisk ne sera en aucun cas responsable des dommages indirects ou par ricochet (incluant les pertes de données), les dommages causés par un usage impropre (incluant l'usage avec des appareils non compatibles et tout usage non conforme aux instructions), une installation impropre, une réparation par un non professionnel, une modification ou un accident. Cela constitue toute la responsabilité de SanDisk qui ne pourra en aucun cas excéder le prix payé pour le produit, complété des frais nécessaires que vous avez engagés pour formuler la demande en garantie. Les produits SanDisk ne doivent pas être utilisés dans des applications où un dysfonctionnement pourrait causer des blessures ou porter atteinte à la vie, tels que les systèmes de maintien en vie.
SanDisk exclut toute garantie expresse ou légale dans la mesure où une telle exclusion est autorisée par la loi. Si SanDisk ne pourrait se dégager d'une garantie légale au titre de la loi applicable, alors, dans la mesure du possible, la durée de ces garanties légales sera limitée à la durée de la garantie expresse. La durée de garantie d'un produit remplacé correspond à la durée restante de la Période de Garantie de votre produit d'origine.
Les loi nationales, fédérales et locales peuvent vous conférer d'autres droits qui ne sont pas affectés par la présente garantie.
SanDisk (“G-Technology”) Limited Warranty for G-Technology® Flash Products
(see separate Western Digital Limited Warranty for G-Technology® HDD Products)
This Limited Warranty applies to new G-Technology® flash storage products purchased from an authorized G-Technology dealer by the original purchaser for normal use and not for resale. G-Technology warrants that a covered product is free from defects in materials and workmanship, with the exceptions stated below.
This limited warranty lasts for 1 year, 2 years, 3 years or 5 years, or a fixed period from date of purchase, depending on when and where it was originally purchased. To determine the warranty specifically for your G-Technology product, visit https://shop.sandisk.com/cs-cz/support. A valid proof of purchase may be required to prove eligibility. If you do not have a valid proof of purchase, the limited warranty period will be measured from the date of sale by G-Technology to the authorized distributor.
The limited warranty does not cover damage resulting from commercial use, misuse, accident, modification or alteration to hardware or software, tampering, unsuitable physical or operating environment beyond product specifications, improper maintenance, or failure caused by a product for which G-Technology is not responsible. There is no warranty of uninterrupted or error-free operation. There is no warranty for loss of data—you must regularly back up the data stored on your product to a separate storage product. There is no warranty for product with removed or altered identification labels. G-TECHNOLOGY DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. G-Technology is not responsible for returning to you product that is not under warranty.
If you are having trouble with a product, before seeking limited warranty service, first follow the troubleshooting procedures that G-Technology or your reseller provides. To obtain limited warranty service, you must first obtain a Return Materials Authorization and ship-to address by contacting the appropriate G-Technology Call Center listed at https://shop.sandisk.com/cs-cz/support. You must return the covered product using approved packaging to our logistics center. Packaging guidelines can be found at https://shop.sandisk.com/cs-cz/support. You must pay any associated transportation charges, duties and insurance in shipping the drive to our logistics center. You should remove all personal information from the product prior to its return.
G-Technology will replace the drive with a functionally equivalent replacement product, transportation prepaid. G-Technology may replace your product with a product that was previously used, repaired and tested to meet G-Technology specifications. You receive title to the replacement product at delivery to the carrier at G-Technology shipping point. You are responsible for importation of the replacement product, if applicable. G-Technology will not return the original drive; therefore, you are responsible for moving data to other media before returning. Data recovery is not covered under this limited warranty and is not part of the returns process. G-Technology warrants that replacement product is covered for the remainder of the original product warranty or 90 days, whichever is greater.
G-TECHNOLOGY AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS, AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY); 2) LOSS OF OR DAMAGE TO YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
Western Digital Limited Warranty for HGST and Western Digital Brand Platform Products
Limited Warranty
Western Digital warrants to the original end user that the hardware in the Platform Product (“Product”), when properly installed, used, and maintained, will be free from defects in materials and workmanship and will substantially conform to Western Digital’s specifications for such Product during the Warranty Period, as described below. This Limited Warranty for HGST and Western Digital Brand Platform Products (the “Limited Warranty”) applies to new HGST and Western Digital Brand Products purchased through Western Digital’s authorized sales channel by the original end user for normal use and not for resale. The warranty is not transferrable from the original end user.
Warranty Exclusions
The Limited Warranty does not cover nonconformance resulting from (i) misuse, accident, negligence, modification or alteration to the hardware; (ii) use of the Product outside Western Digital’s specified operating environment; (iii) failure to perform required maintenance or the improper performance of maintenance; or (iv) failures caused by a product for which Western Digital is not responsible. There is no warranty of uninterrupted or error-free operation or defects in design. There is no warranty for loss or damage of data. Data Recovery is not covered under this warranty and is not part of the warranty returns process. The Limited Warranty does not cover support of the Product. Support for the Product may be purchased separately, under Western Digital’s support agreement terms and conditions and support offerings definitions.
Warranty Period
The Warranty Period for Western Digital’s offerings varies by product. The Warranty Period for specific HGST or Western Digital products, including the Product, can be found at www.westerndigital.com. The Warranty Period for any spare parts purchased for the Products begins from the date of shipment from Western Digital, regardless of when the spare parts are actually installed for use.
Warranty Remedies & Returns
Before seeking limited warranty service, users should first follow the troubleshooting procedures that Western Digital or your reseller/distributor provides. Western Digital will provide replacements at the Field Replacement Unit (FRU) level. Western Digital will ship the FRUs transportation prepaid. FRUs may be previously used, repaired and tested to meet Western Digital’s specifications. Title to the FRU transfers upon delivery to the carrier at the Western Digital shipping point. Western Digital retains title to the returned Product. You are responsible for importation of the FRU, if applicable. Western Digital will not return the defective part, therefore, the end user is responsible for moving data to another media before returning. Western Digital FRU is warranted for the remainder of the original Product warranty or 90 days, whichever is greater. To obtain limited warranty service, you must first obtain a Return Materials Authorization, the applicable FRU, and ship-to address by contacting the appropriate Call Center listed at http://www.westerndigital.com/support. Returns must be in Western Digital approved packaging. All returns for the Product must be sent to the Western Digital designated return location. You are responsible for all transportation charges, duties and insurance in shipping the returned hardware to Western Digital. You should remove all personal information from the Product prior to its return.
Limitation of Liability/Exclusion of Certain Damages
OTHER THAN AS EXPRESSLY STATED HEREIN, WESTERN DIGITAL DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. WESTERN DIGITAL IS NOT RESPONSIBLE FOR RETURNING TO YOU PRODUCT WHICH IS NOT COVERED BY THIS LIMITED WARRANTY. WESTERN DIGITAL AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS, AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY; 2) LOSS OF, OR DAMAGE TO, YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. WESTERN DIGITAL RESERVES THE RIGHT TO MODIFY THE LIMITED WARRANTY TERMS AT ANY TIME.
Governing Law
This Limited Warranty shall be governed by the laws of the State of California. Any claim or dispute shall be resolved exclusively by the state or federal courts in the County of Santa Clara, California. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
Politique de garantie du produit commercial
Limited Warranty for Western Digital® and SanDisk® Commercial Hardware Flash-based Drive Products
VEUILLEZ LIRE ATTENTIVEMENT LES CONDITIONS GÉNÉRALES SUIVANTES AVANT DE FAIRE L’ACHAT, D’OUVRIR OU AUTREMENT D’UTILISER LE PRODUIT FABRIQUÉ PAR SANDISK TECHNOLOGIES, INC. (« FABRICANT »). VOTRE UTILISATION DU PRODUIT CONSTITUE UNE ENTENTE AVEC LES CONDITIONS GÉNÉRALES DU PRÉSENT ÉNONCÉ DE GARANTIE LIMITÉE (« ENTENTE »). SI VOUS N’ACCEPTEZ PAS LES CONDITIONS GÉNÉRALES DE LA PRÉSENTE ENTENTE, VEUILLEZ NE PAS UTILISER LE PRODUIT.
A. Renseignements sur la garantie
1. This warranty ("Warranty") is provided by SanDisk Technologies, Inc. and its applicable subsidiaries (collectively, "Manufacturer"), is non-transferable, and applies only to the Commercial Hardware Drive Products identified in the Table in Section F below (each, a "Product"). The Warranty is provided solely to the original end user purchaser of this Product (“Customer”).
2. This Warranty does not cover purchases of the Products from a Reseller by a party who is not intending to be the end user of the product. The warranty and support for that product must be initiated by the distributing or reselling party from which the purchase was made ("Reseller") on that party’s behalf.
3. La présente Garantie ne couvre pas les produits contrefaits, factices ou provenant du marché gris. Le Fabricant ne fournira aucune assistance pour tout Produit (i) que le Fabricant n’a pas transporté (ou autorisé le transport) dans le pays de vente et/ou (ii) qui n’est pas vendu par les canaux autorisés.
4. Chaque Produit est conçu pour une utilisation commerciale uniquement et ne devrait pas être utilisé par les consommateurs ou les ménages. La présente Garantie ne couvre pas l’utilisation personnelle non commerciale du Produit. Si vous avez acheté ce produit auprès d’un point de vente autorisé pour une utilisation personnelle non commerciale, veuillez consulter les dispositions applicables de la garantie de vente au détail du Produit à l’adresse https://www.sandisk.com/warranty.
5. Si le Produit du Client comprend des programmes autonomes séparés fournis par le Fabricant (p. ex., tableau de bord SSD), l’utilisation de ces programmes est régie par l’entente de licence de l’utilisateur final accompagnant ce programme et non la présente Entente.
B. Renseignements sur le soutien technique au cours de la Période de garantie
1. Any technical support issues or warranty claims for the Products should be processed through the party from whom Customer purchased the Product.
2. Si le Produit concerné est déjà intégré ou préinstallé dans un appareil ou un système informatique tiers, le Client doit communiquer avec le fabricant officiel du produit tiers pour obtenir du soutien technique primaire et une réclamation sous garantie.
3. If Customer purchased this product directly from Manufacturer, then Customer may seek technical support by contacting Customer Service within the Warranty Period by email at support@SanDisk.com or at the telephone number for Customer’s region found at https://www.sandisk.com/support/international-phone-numbers. Such technical support shall only address errors which are solely attributable to the manufacture of the Product.
C. Modalités de la garantie
1. Manufacturer warrants to Customer that this Product, excluding content and/or software (if applicable) supplied with or within the Product, will, during the applicable Warranty Period (as defined below) specified below under normal use conditions, (a) be free from material defects in material or workmanship and, (b) will materially conform to Manufacturer's published product Specifications (as defined below). A Product will be considered to have a material defect or to be materially defective only if such Product does not meet the stated design lifetime (up to the applicable Warranty Period) and is returned to the appropriate location within the Warranty Period and subject to applicable performance threshold information contained in the Product's datasheet (as produced or provided by Manufacturer).
“Specifications” shall mean operational elements, features, reliability characteristics and functional design specifications for a Product stated in the Product specifications (i.e., documents labeled as “specification” or “data sheet” and such Product’s qualification report).
2. La présente Garantie ne couvre pas les dommages causés au présent Produit qui résultent d’un accident, d’un abus, d’une mauvaise utilisation, d’une catastrophe naturelle ou personnelle, d’une installation incorrecte, de la présence d’un produit tiers dans un système informatique ou de tout désassemblage, toute réparation ou modification non autorisés. Il est possible qu’un Produit soit utilisé sous des conditions qui pourraient entraîner une usure du support (et l’expiration de la Garantie) avant l’expiration de la période indiquée dans la Période de garantie, comme précisé dans les spécifications de résistance.
3. En cas de conflit entre les modalités de la présente Entente et tout ensemble de modalités de garantie valide existant entre le Client et le Fabricant, les modalités entre le Client et le Fabricant ont préséance sur la présente Entente. Cependant, la présente Entente a préséance sur les modalités préimprimées sur tous les formulaires du Client incluant, mais sans s’y limiter, les bons de commande émis par le Client.
D. Réclamations sous garantie
1. To make a warranty claim, Customer may either (a) contact the Reseller within the Warranty Period and provide proof of purchase and the returning party's original purchase status (showing date, place of purchase and name of the Reseller as applicable) and product name, type and number or (b) receive a RMA number from Manufacturer and follow Manufacturer’s warranty return procedures. Only the Customer is entitled to exercise the Warranty, and such Customer must return the Product following the guidelines listed by Reseller and/or Manufacturer, including a detailed statement of the problem sufficient to readily reproduce the problem. Manufacturer reserves the right, at its discretion, to direct the Customer to return products through the Reseller.
2. Un retour peut être nécessaire vers un pays autre que le pays dans lequel le Client est situé et/ou a acheté le Produit.
3. If Customer purchased the Product directly from Manufacturer and believes that it fails to comply with the warranty, then Customer will abide by Manufacturer’s then-current Return Material Authorization (“RMA”) process and Customer shall request an RMA number from Customer Service upon presenting a summary of the defect. Manufacturer will then issue an RMA number to Customer, together with instructions on shipping to Manufacturer the Product believed by Customer to be defective. Customer will return any such Product believed to be defective in an appropriate container, which will conspicuously bear the RMA number Customer obtains from Manufacturer prior to return. Products returned to Manufacturer under this section, and any repaired or replaced Products under this Exhibit, will be delivered to and from Manufacturer at Manufacturer’s expense and risk. Manufacturer (or a contractor of Manufacturer) shall assess the Product and, upon finding a defect, process the return at Manufacturer’s sole expense. If Manufacturer determines that a defect does not exist in such Product, Customer will reimburse Manufacturer for all expenses associated with the return of such Product. Products improperly labelled, packaged or shipped may result in a voiding of the warranty for that Product. Manufacturer is not responsible for damage incurred during shipping to our RMA receiving locations.
4. Le Fabricant peut décider de réparer ou de remplacer tout Produit non conforme. Un tel remplacement sera fait avec un nouveau Produit ou un Produit reconditionné ayant des fonctionnalités égales ou supérieures au Produit retourné. Si le Fabricant est dans l’impossibilité de réparer ou de remplacer le Produit non conforme, ou si de telles options ne sont pas commercialement raisonnables, le Fabricant fournira alors au Client un crédit pour le Produit non conforme. La valeur du crédit sera, à la discrétion du Fabricant, soit, (a) la valeur de remplacement du Produit non conforme ou (b) la valeur d’achat du Produit non conforme, au prorata de la longueur de la limite de garantie pendant laquelle le Client n’a pu utiliser le Produit. Un Produit obsolète ou discontinué pourrait être remplacé par le même Produit ou, si un remplacement n’est pas disponible, un Produit ayant des fonctionnalités et capacités similaires. Le recours du Client en vertu de la présente section peut être subordonné à l’exigence du Fabricant que le Produit peut être physiquement retourné.
5. Le Fabricant n’est pas responsable de la perte ou des dommages causés aux données dans le cadre du processus de RMA. Le Client comprend que le Fabricant peut avoir un accès involontaire aux données se trouvant sur le Produit retourné dans le cadre du processus de RMA. Afin de protéger les données sensibles contre une divulgation, le Fabricant recommande la suppression de ces données sensibles du Produit où cela est techniquement possible avant l’envoi du Produit pour le traitement du RMA. Si les données ne sont ou ne peuvent être complètement supprimées, le Client doit indemniser, défendre et tenir indemne le Fabricant et le Revendeur pour toute responsabilité associée à la présence potentielle de données personnelles et/ou sensibles dans le Produit retourné, indépendamment du fait que ces données sont liées au Client ou à tout autre tiers.
6. Manufacturer shall not be liable for (a) any incidental, indirect, special, exemplary, punitive or consequential damages, including but not limited to loss of profits and/or loss of data, other loss, damage or expense directly or indirectly arising from any defect or inability to use the Product or poor performance, either separately or in combination with other equipment, regardless of whether Manufacturer or the Customer has been advised of the possibility of such damages, nor (b) any amounts in the aggregate in excess of the purchase price paid for the applicable Product(s). Manufacturer is not liable for and does not cover under this Warranty, any costs associated with servicing, testing and/or the installation of Western Digital® or SanDisk® products, including the Product. This Warranty sets forth the entire liability and obligations of Manufacturer with respect to defects, breach of warranty, data loss or any other failure to perform or meet the Specifications associated with any Products.
7. Manufacturer products, including the Product, must not be used in applications where a failure or malfunction of the Product may threaten life or result in an injury, loss of property or damage to the environment, including without limitation, as critical components in aviation, automotive, nuclear, medical or life support systems (or any other form of ultra-hazardous applications) ("Critical Applications"), and under no circumstances shall Manufacturer have any Warranty or other obligations arising from any such Product uses. Without derogating from the above, unless specifically designated as such by Manufacturer in the Product Specifications, the Products are not designed or intended for use in automotive systems or applications. NOTWITHSTANDING ANYTHING TO THE CONTRARY, AS PRODUCTS HAVE VARIED FAILURE RATES AND A LIMITED USEFUL LIFE PERIOD WITH ENDURANCE LIMITS, THE RESPONSIBILITY FOR THE DESIGN, MANUFACTURING AND ADEQUATE TESTING OF CUSTOMER'S APPLICATIONS, SYSTEMS AND DEVICES USING PRODUCTS HEREIN LIES SOLELY WITH CUSTOMER. CUSTOMER IS RESPONSIBLE FOR PUTTING IN PLACE SAFETY MEASURES AND APPROPRIATE REDUNDANCIES, FAULT TOLERANT AND BACK-UP FEATURES SUFFICIENT TO PROTECT END USERS FROM ANY RISK OF DAMAGE, INJURY OR DEATH RESULTING FROM ANY FAILURE OR ANY OTHER ISSUE IN THE UTILIZATION OF THE PRODUCTS IN OR BY CUSTOMER'S APPLICATIONS, SYSTEMS OR DEVICES WHEN DEALING WITH CRITICAL APPLICATIONS AND SHALL OTHERWISE PROVIDE END USERS WITH ALERTS, USE AND MAINTENANCE INSTRUCTIONS TO AVOID SUCH RISKS.
E. AVERTISSEMENTS
LA GARANTIE ÉNONCÉE DANS LE PRÉSENT DOCUMENT EST LA SEULE SOURCE DE DROITS DE GARANTIE DU CLIENT ASSOCIÉS AUX PRODUITS, ET REMPLACE TOUTES LES AUTRES GARANTIES, EXPLICITES, IMPLICITES OU STATUTAIRES, Y COMPRIS, MAIS SANS S’Y LIMITER, LES GARANTIES D’ADÉQUATION À UN USAGE PARTICULIER, DE QUALITÉ MARCHANDE ET D’ABSENCE DE CONTREFAÇON, QUI SONT TOUTES REJETÉES PAR LE PRÉSENT DOCUMENT. AUCUN DROIT DE GARANTIE N’EST ACCORDÉ À UNE PARTIE AUTRE QUE LE CLIENT DU PRODUIT. LES LOIS DE CERTAINES JURIDICTIONS PEUVENT CONFÉRER D’AUTRES DROITS QUI NE SONT PAS AFFECTÉS PAR LA PRÉSENTE GARANTIE.
F. Période de garantie
1. La période de la Garantie (« Période de garantie ») précitée se mesure en années civiles et commence à la date d’expédition du Produit par le Fabricant.
Pour le groupe de produits suivant, la Période de garantie se termine à la fin de la première des deux dates suivantes : (a) la période indiquée pour le Produit identifié ci-dessous ou (b) le moment où l’utilisation du Produit par le Client dépasse la limite d’endurance indiquée, qui est (i) le moment où le total des données cumulées de ce Produit (comme enregistré sur l’attribut S.M.A.R.T. (E6h/230) « Media Wear Out Indicator » du Produit) atteint 100 % de la valeur d’endurance du Produit; ou (ii) le nombre total de Téraoctets écrits (TBW) du Produit comme identifié dans le tableau ci-dessous ou dans les Spécifications du Produit. Dans le cas d’un conflit entre le tableau ci-dessous et les Spécifications, les Spécifications ont préséance.
| English | Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|---|
| German | Produktfamilie | SKU-Nr. | Garantiezeit | Belastbarkeit |
| French | Gamme de produits | UGS | Durée de garantie | Résistance |
| Chinese Traditional |
产品系列 | SKU | 质保期 | 耐久性 |
| Chines Simplified |
產品系列 | SKU | 保固長度 | 耐久度 |
| Korean | 제품군 | SKU | 보증 기간 | 내구성 |
| Japanese |
製品ファミリー | SKU番号 | 保証の長さ | 耐久性 |
| Product Family: Western Digital-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| WD Blue SN580 NVMe™ SSD | WDS100T3B1E-00CHF0 | Five (5) years | 600 TBW |
| Western Digital CL SN520 NVMe™ SSDs | SDAPMUW-128G-1022 SDAPMUW-256G-1022 SDAPMUW-512G-1022 SDAPNUW-128G-1022 SDAPNUW-256G-1022 SDAPNUW-512G-1022 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital CL SN720 NVMe™ SSDs | SDAQNTW-256G-1022 SDAQNTW-512G-1022 SDAQNTW-1T00-1022 SDAQNTX-2T00-1022 |
Five (5) years | 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital PC SN520 NVMe™ SSD | SDAPTUW-128G SDAPTUW-256 SDAPTUW-512G SDAPMUW-128G SDAPMUW-256 SDAPMUW-512G SDAPNUW-128G SDAPNUW-256 SDAPNUW-512G |
Five (5) years | 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW |
| Western Digital PC SN720 NVMe™ SSD | SDAPNTW-256G SDAPNTW-512G SDAPNTW-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN730 NVMe™ SSD | SDBPNTY-256G SDBPNTY-512G SDBPNTY-1T00 SDBQNTY-256G SDBQNTY-512G SDBQNTY-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN735 NVMe™ | SDBPNHH-256G SDBPNHH-512G SDBPNHH-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN740 NVMe™ | SDDPTQD-256G SDDPTQD-512G SDDPTQD-1T00 SDDPTQE-2T00 SDDPNQD-256G SDDPNQD-512G SDDPNQD-1T00 SDDPNQE-2T00 SDDQTQD-256G SDDQTQD-512G SDDQTQD-1T00 SDDQTQE-2T00 SDDQNQD-256G SDDQNQD-512G SDDQNQD-1T00 SDDQNQE-2T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW |
| Western Digital IX SN530 NVMe™ SSD, TLC | SDBPTPZ-256G-XI SDBPTPZ-512G-XI SDBPTPZ-1T00-XI SDBPNPZ-256G-XI SDBPNPZ-512G-XI SDBPNPZ-1T00-XI SDBPNPZ-2T00-XI |
Five (5) years | 200 TBW 400 TBW 800 TBW 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital IX SN530 NVMe™ SSD, SLC | SDBPTPZ-085G-XI SDBPTPZ-170G-XI SDBPTPZ-340G-XI SDBPNPZ-085G-XI SDBPNPZ-170G-XI SDBPNPZ-340G-XI |
Five (5) years | 4000 TBW 8000 TBW 16000 TBW 4000 TBW 8000 TBW 16000 TBW |
| Western Digital PC SN530 NVMe™ SSD | SDBPTPZ-256G SDBPTPZ-512G SDBPTPZ-1T00 SDBPMPZ-256G SDBPMPZ-512G SDBPMPZ-1T00 SDBPNPZ-256G SDBPNZ-512G SDBPNZ-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SA530 SATA SSD | SDASB8Y-256G-1122 SDASB8Y-512G-1122 SDASB8Y-1T00-1122 SDASN8Y-256G-1122 SDASN8Y-512G-1122 SDASN8Y-1T00-1122 SDATB8Y-256G-1122 SDATB8Y-512G-1122 SDATB8Y-1T00-1122 SDATN8Y-256G-1122 SDATN8Y-512G-1122 SDATN8Y-1T00-1122 SDASB8Y-256G SDASB8Y-512G SDASB8Y-1T00 SDASN8Y-256G SDASN8Y-512G SDASN8Y-1T00 SDATB8Y-256G SDATB8Y-512G SDATB8Y-1T00 SDATN8Y-256G SDATN8Y-512G SDATN8Y-1T00 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital PC SN810 NVMe™ SSD |
SDCPNRY-256G SDCPNRY-512G SDCPNRY-1T00 SDCPNRZ-2T00 SDCQNRY-256G SDCQNRY-512G SDCQNRY-1T00 SDCQNRZ-2T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW |
| Product Family: SanDisk-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| U110 mSATA SSDs | SDSA6DM-016G SDSA6DM-024G SDSA6DM-032G |
One (1) year | See Specifications |
| Extreme Pro SATA SSDs | SDSSDXPS-960G-G25 SDSSDXPS-480G-G25 SDSSDXPS-240G-G25 |
Ten (10) years | 80 TBW |
| Solid State Drive SSDs | SDSSDP-128G-G25 SDSSDP-064G-G25 |
Three (3) years | See Specifications |
| U110 2.5" SSDs | SDSA6GM-032G SDSA6GM-064G-1022 SDSA6GM-064G-1122 SDSA6GM-128G-1022 SDSA6GM-128G-1122 |
Three (3) years | See Specifications |
| U110 mini mSATA SSDs | SDSA6FM-016G SDSA6FM-024G SDSA6FM-032G |
One (1) year | See Specifications |
| U110 m.2 SSDs | SDSA6MM-008G SDSA6MM-016G SDSA6MM-024G SDSA6MM-032G SDSA6PM-064G SDSA6PM-128G |
One (1) year | See Specifications |
| Ultra II SATA SSDs | SDSSDHII-960G-G25 SDSSDHII-480G-G25 SDSSDHII-240G-G25 SDSSDHII-120G-G25 |
Three (3) years | 80 TBW |
| X110 mSATA SSDs | SD6SF1M-256G-1022 SD6SF1M-256G-1022I SD6SF1M-128G-1022 SD6SF1M-128G-1022I SD6SF1M-064G-1022 SD6SF1M-064G-1022I SD6SF1M-032G-1022 SD6SF1M-032G-1022I |
Five (5) years | See Specifications |
| X110 2.5" SSDs | SD6SB1M-064-1022I SD6SB1M-064G-1022 SD6SB1M-128-1022I SD6SB1M-128G-1022 SD6SB1M-256-1022I SD6SB1M-256G-1022 SD6SB1M-064G SD6SB1M-128G SD6SB1M-256G |
Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years One (1) year One (1) year |
See Specifications |
| X210 2.5" SSDs | SD6SB2M-128G-1022I SD6SB2M-256G-1022I SD6SB2M-512G-1022 |
Five (5) years | 80 TBW |
| X210 SATA 2.5" | SD6SB2M-128G SD6SB2M-256G SD6SB2M-512G |
One (1) year | 80 TBW |
| X300s 2.5" SSDs | SD7SB3Q-064G-1022I SD7SB3Q-064G-1022 SD7SN3Q-064G-1122 SD7UB2Q-010T-1022 SD7UB2Q-010T-1122 SD7UB2Q-512G-1022 SD7UB2Q-512G-1122 SD7UB3Q-128G-1022 SD7UB3Q-128G-1122 SD7UB3Q-256G-1022 SD7UB3Q-256G-1122 SD7UN3Q-128G-1022 SD7UN3Q-256G-1022 SD7UN3Q-512G-1122 |
Five (5) years | 80 TBW |
| X300s SATA 2.5" SSDs | SD7SB2Q-010T SD7SB2Q-512G SD7SB3Q-064G SD7SB3Q-128G SD7SB3Q-256G SD7UB2Q-512G SD7UB3Q-128G SD7UB3Q-256G |
Three (3) years | 80 TBW |
| X300s M.2 SSDs | SD7SN3Q-064G SD7SN3Q-128G SD7SN3Q-256G SD7SN3Q-512G SD7UN3Q-128G SD7UN3Q-256G SD7UN3Q-512G |
Three (3) years | 80 TBW |
| X300 2.5" SSDs | SD7SB6S-128G SD7SB6S-256G SD7SB7S-010T SD7SB7S-512G SD7UB6S-128G SD7UB6S-256G SD7UB7S-512G SD7SB7S-960G SD7SB6S-128G-1122 SD7SB6S-256G-1122 SD7SB7S-010T-1122 SD7SB7S-512G-1122 SD7SF6S-128G-1122 SD7SF6S-256G-1122 |
Three (3) years | 80 TBW |
| X300 M.2 2280 SSDs | SD7SN6S-128G SD7SN6S-256G SD7SN6S-512G SD7UN6S-128G SD7UN6S-256G SD7UN6S-512G |
Three (3) years | 80 TBW |
| X300 mSATA SSDs | SD7SF6S-128G SD7SF6S-256G SD7SF6S-512G-1122 |
Three (3) years Three (3) years Five (5) years |
80 TBW 80 TBW 80 TBW |
| X400 2.5" SSDs | SD8SB8U-1T00-1122 SD8TB8U-1T00-1122 SD8SB8U-512G-1122 SD8TB8U-512G-1122 SD8SB8U-256G-1122 SD8TB8U-256G-1122 SD8SB8U-128G-1122 |
Five (5) years | 320 TBW 320 TBW 160 TBW 160 TBW 80 TBW 80 TBW 72 TBW |
| X400 M.2 2280 SSDs | SD8SN8U-1T00-1122 SD8SN8U-512G-1122 SD8SN8U-256G-1122 SD8SN8U-128G-1122 SD8TB8U-128G-1122 |
Five (5) years | 320 TBW 160 TBW 80 TBW 72 TBW 72 TBW |
| Z400s 2.5" SSDs | SD8SBAT-256G-1122 SD8SBAT-128G SD8SBAT-128G-1122 SD8SBAT-064G SD8SBAT-064G-1122 SD8SBAT-032G SD8SBAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z400s mSATA SSDs | SD8SFAT-128G SD8SFAT-128G-1122 SD8SFAT-064G SD8SFAT-064G-1122 SD8SFAT-032G SD8SFAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z400s M.2 2280 SSDs | SD8SNAT-256G SD8SNAT-256G-1122 SD8SNAT-128G SD8SNAT-128G-1122 SD8SNAT-064G SD8SNAT-064G-1122 |
Five (5) years | 72 TBW 72 TBW 72 TBW 72 TBW 40 TBW 40 TBW |
| Z400s M.2 2242 SSDs | SD8SMAT-128G SD8SMAT-128G-1122 SD8SMAT-064G SD8SMAT-064G-1122 SD8SMAT-032G SD8SMAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z410 2.5" SSDs | SD8SBBU-120G-1122 SD8SBBU-240G-1122 SD8SBBU-480G-1122 |
Three (3) years | 40 TBW 80 TBW 120 TBW |
| X600 2.5”/7mm cased Non-SED SSDs | SD9SB8W-128G SD9SB8W-256G SD9SB8W-512G SD9SB8W-1T00 SD9SB8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 M.2 2280 Non-SED SSDs | SD9SN8W-128G SD9SN8W-256G SD9SN8W-512G SD9SN8W-1T00 SD9SN8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 2.5”M/7mm cased SED SSDs | SD9TB8W-128G SD9TB8W-256G SD9TB8W-512G SD9TB8W-1T00 SD9TB8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 M.2 2280 SED SSDs | SD9TN8W-128G SD9TN8W-256G SD9TN8W-512G SD9TN8W-1T00 SD9TN8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| Any Other Non-Customized Commercially Available SanDisk® SSD | XXXXXXXXXXXXXX | One (1) year | See Specifications |
Pour le groupe de produits suivants, la Période de garantie se termine à la fin de la première des deux dates suivantes : (a) la période indiquée pour le Produit identifié ci-dessous ou (b) le moment où l’utilisation du Produit par le Client dépasse la limite d’endurance maximale indiquée, qui sera mesurée en calculant le nombre moyen d’écritures de disque par jour (DWPD) du Produit pendant la durée de garantie prévue du Produit, comme indiqué dans le tableau ci-dessous.
| Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|
| Optimus Extreme™ SAS SSDs | SDLKOE9W-100G-5CA1 SDLKOD9W-200G-5CA1 SDLKOC9W-400G-5CA1 SDLLOC9W-800G-5CA1 |
Five (5) years | 45 DWPD |
| Optimus Ultra™ SAS SSDs | SDLKOEGW-150G-5CA1 SDLKODGW-300G-5CA1 SDLKOCGW-600G-5CA1 SDLLOCGW-012T-5CA1 |
Five (5) years | 30 DWPD |
| Optimus Ascend™ SAS SSDs | SDLKOEDM-200G-5CA1 SDLKODDM-400G-5CA1 SDLKOCDM-800G-5CA1 SDLLOCDM-016T-5CA1 |
Five (5) years | 10 DWPD |
| Optimus Ascend™ SAS SSDs - Recertified Product | SDLKOEDM-200G-5CRC SDLKODDM-400G-5CRC SDLKOCDM-800G-5CRC SDLLOCDM-016T-5CRC SDLKOEDM-200G-5CRZ SDLKODDM-400G-5CRZ SDLKOCDM-800G-5CRZ SDLLOCDM-016T-5CRZ |
Three (3) years Three (3) years Three (3) years Three (3) years One (1) year One (1) year One (1) year One (1) year |
10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD |
| Optimus Eco™ SAS SSDs | SDLKOD6R-400G-5CA1 SDLKOC6R-800G-5CA1 SDLLOC6R-016T-5CA1 SDLLOC6R-020T-5CA1 |
Five (5) years | 3 DWPD 3 DWPD 3 DWPD 1 DWPD |
| Optimus MAX™ SAS SSD | SDLLOCDR-038T-5CA3 SDLLOCDR-038T-5CA1 |
Five (5) years | 0.5 DWPD |
| Optimus MAX™ SAS SSD - Recertified Product | SDLLOCDR-038T-5CRC SDLLOCDR-038T-5CRZ |
Three (3) years One (1) Year |
0.5 DWPD |
| Lightning Ultra™ Gen. II SAS SSDs | SDLTMDKW-200G-5CA1 SDLTMDKW-400G-5CA1 SDLTMCKW-800G-5CA1 |
Five (5) years | 25 DWPD |
| Lightning Ascend™ Gen. II SAS SSDs | SDLTODKM-200G-5CA1 SDLTODKM-400G-5CA1 SDLTODKM-800G-5CA1 SDLTOCKM-016T-5CA1 |
Five (5) years | 10 DWPD |
| Lightning Eco™ Gen. II SAS SSDs | SDLTODKR-800G-5CA1 SDLTOCKR-016T-5CA1 |
Five (5) years | 3 DWPD |
| Lightning® Write-Intensive SAS SSDs | SDLB6HS-200GC-00 SDLB6HS-400GC-00 |
Five (5) years | 25 DWPD |
| Lightning Mixed-Use SAS SSDs | SDLB6HM-200GC-00 SDLB6HM-400GC-00 SDLB6HM-800GC-00 |
Five (5) years | 10 DWPD |
| Lightning Read-Intensive SAS SSDs | SDLB6JC-400GC-00 SDLB6JC-800GC-00 SDLB6JC-016TC-00 |
Three (3) years | 1 DWPD |
| CloudSpeed Ultra™ SATA SSDs | SDLFOEAM-100G-1HA1 SDLFODAM-200G-1HA1 SDLFODAM-400G-1HA1 SDLFOCAM-800G-1HA1 |
Five (5) years | 3 DWPD |
| CloudSpeed Ascend™ SATA SSDs | SDLFOEAR-120G-1HA1 SDLFODAR-240G-1HA1 SDLFODAR-480G-1HA1 SDLFOCAR-960G-1HA1 |
Five (5) years | 1 DWPD |
| CloudSpeed Ascend™ SATA SSDs - Recertified Product | SDLFOEAR-120G-1HA1 SDLFODAR-240G-1HA1 SDLFODAR-480G-1HA1 SDLFOCAR-960G-1HA1 |
Three (3) years | 1 DWPD |
| CloudSpeed Eco™ SATA SSDs | SDLFNDAR-240G-1HA2 SDLFNDAR-480G-1HA2 SDLFNCAR-960G-1HA2 |
Three (3) years | 1 DWPD |
| CloudSpeed Eco Gen. II™ SSDs | SDLF1DAR-480GC-1Hxx SDLF1DAR-960GC-1Hxx SDLF1CRR-019TC-1Hxx |
Five (5) years | 0.6 DWPD |
| CloudSpeed Ultra Gen. II™ SSDs | SDLF1DAM-400GC-1Hxx SDLF1DAM-800GC-1Hxx SDLF1CRM-016TC-1Hxx |
Five (5) years | 1.8 DWPD |
| ULLtraDIMM™ DDR3 SSDs | SDLOODFM-200G-6KB1 SDLOOCFM-400G-6KB1 |
Five (5) years | 10 DWPD |
Pour le groupe de produits PCIe suivants, la Période de garantie se termine à la fin de la première des deux dates suivantes : (a) la période indiquée pour le Produit identifié ci-dessous ou (b) le moment où l’utilisation du Produit par le Client dépasse la limite d’endurance maximale indiquée, qui sera mesurée en calculant le total de Pétaoctets écrits (PBW) du Produit lors d’une utilisation normale pendant la durée de garantie prévue du Produit, comme indiqué dans le tableau ci-dessous. Pour les utilisateurs mettant en œuvre des solutions contenant plusieurs produits, les taux d’endurance supposent une distribution uniforme des écritures pour tous les produits.
| Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|
| ioFX 420GB | SDFABAMOF-420G-SF1 | Five (5) years | 2 PBW |
| ioFX2 1.6TB | SDFABAMOF-1T65-SF1 | Five (5) years | 8 PBW |
| ioFX2 410 GB | SDFABAMOF-410G-SF1 | Five (5) years | 2 PBW |
| Fusion ioMemory SX300-1300 | SDFACAMOS-1T30-SF1 | Five (5) years | 4 PBW |
| Fusion ioMemory SX300-1600 | SDFACAMOS-1T60-SF1 | Five (5) years | 5.5 PBW |
| Fusion ioMemory SX300-3200 | SDFACAMOS-3T20-SF1 | Five (5) years | 11 PBW |
| Fusion ioMemory SX300-6400 | SDFACCMOS-6T40-SF1 | Five (5) years | 22 PBW |
| Fusion ioMemory SX350-1300 | SDFADAMOS-1T30-SF1 | Five (5) years | 4 PBW |
| Fusion ioMemory SX350-1600 | SDFADAMOS-1T60-SF1 | Five (5) years | 5.5 PBW |
| Fusion ioMemory SX350-3200 | SDFADAMOS-3T20-SF1 | Five (5) years | 11 PBW |
| Fusion ioMemory SX350-6400 | SDFADCMOS-6T40-SF1 | Five (5) years | 22 PBW |
| Fusion ioMemory PX600-1000 | SDFACAMOP-1T00-SF1 | Five (5) years | 12 PBW |
| Fusion ioMemory PX600-1300 | SDFACAMOP-1T30-SF1 | Five (5) years | 16 PBW |
| Fusion ioMemory PX600-2600 | SDFACAMOP-2T60-SF1 | Five (5) years | 32 PBW |
| Fusion ioMemory PX600-5200 | SDFACCMOP-5T20-SF1 | Five (5) years | 64 PBW |
| Skyhawk NVMe PCIe SSD 1.92TB | SDLC2CLR-019T-3NA1 | Five (5) years | 2.1 PBW |
| Skyhawk NVMe PCIe SSD 3.84TB | SDLC2LLR-038T-3NA1 | Five (5) years | 3.5 PBW |
| Skyhawk Ultra NVMe PCIe SSD 1.6TB | SDLC2CLR-016T-3NA1 | Five (5) years | 4.96 PBW |
| Skyhawk Ultra NVMe PCIe SSD 3.2TB | SDLC2LLR-032T-3NA1 | Five (5) years | 7 PBW |
Renseignements sur la garantie des Solutions intégrées embarquées (« SIE »)
Pour le groupe de produits SIE suivant, la Période de garantie se termine à la fin de la première des deux dates suivantes : (a) la période indiquée pour le Produit applicable identifié ci-dessous ou (b) le moment où l’utilisation du Produit par le Client dépasse les caractéristiques de fiabilité indiquées (incluant la limite d’endurance), comme identifiées dans les Spécifications.
| Product Family: Western Digital-iNAND |
SKU | Warranty Length |
|---|---|---|
| iNAND EM122/EM131/EM132/EU511/EU521/EU551/EM141/EU151/EM102/EU331/EU561, 7250/7550/8630MC and CL Series |
SDINBDG4, SDINBDA4,SDINBDA2, SDINBDA6, SDINEDK4, SDINFDK4, SDINFDO4, SDINBDV4, SDINBDI4, SDINBDJ4, SDINDDK4, SDINFEO4, SDINFEO2 | One (1) year |
| iNAND EM123/EM133, 7250/7550 CH Series | SDINBDG4-H2, SDINBDA6-H | Two (2) years |
| iNAND EM122/EM132/EU312/EU552, 7250I/7550I/8521I IX Series | SDINBDG4-I2, SDINBDG4-XI2, SDINBDA6-I2, SDINBDA6-XI2, SDINDDH6-I, SDINDDH6-XI, SDINFDQ6-I, SDINFDQ6-XI | Two (2) years |
| iNAND EM122/EM132/EU312/EU552, 7250A/7550A/8521A AT Series | SDINBDG4-A2, SDINBDG4-XA2, SDINBDG4-ZA2, SDINBDA6-XA2, SDINBDA6-ZA2, SDINDDH6-XA2, SDINDDH6-ZA2, SDINFDQ6-XA2,SDINFDQ6-ZA | Two (2) years |
2. À condition que le TBW (Téraoctets écrits) maximum, comme indiqué dans la fiche technique du Produit applicable, ne soit pas atteint avant la fin de la durée de la Garantie, comme indiqué ci-dessus.
| Product Family: Western Digital-SD and microSD |
SKU | Warranty Length |
|---|---|---|
| SD and microSD Cards LD101/LD301/LD501/QD101/QD301/QD501/CL Series | SDSDAA, SDSDAD, SDSDAE, SDSDQAB, SDSDQAD, SDSDQAE | One (1) year |
| SD and microSD Cards EB/EC/ED Series | SDSDEB, SDSDEC, SDSDQEB, SDSDQEC, SDSDQED | Two (2) years |
| SD and microSD Cards AF3, LD332/QD332/QD334 IX Series | SDSDAF3, SDSDQAF3 | Two (2) years |
| SD and microSD Cards LD342/QD342 IX Series | SDSDAF4, SDSDQAF4 | Two (2) years |
| SD Cards AG3, LD332 AT Series | SDSDAG3 | Two (2) years |
| Product Family: Western Digital USB |
SKU | Warranty Length |
|---|---|---|
| USB | SDUFD33, SDUFD50, SDUFD51 | One (1) year |
| USB H Series | SDUFDEC, SDUFDEA | Two (2) years |
Si vous avez acheté le Produit auprès d’un FEO et que le UGS du Produit n’est pas indiqué dans un tableau de la présente Garantie, communiquez avec votre FEO afin de déterminer la durée de la garantie pour votre Produit.
G. Fiches techniques et spécifications du Produit
The product datasheets and specifications for the Products can be found on the Customer Support site. If the Specifications for the Product cannot be found on https://sandisk.com/support, please contact Customer Service to obtain a copy of the documents.
Veuillez faire parvenir vos questions concernant l’utilisation de la présente garantie à : SanDisk Technologies, Inc., 951 SanDisk Drive, Milpitas, CA 95035 USA; Attention: Commercial Legal Department.
SanDisk (“G-Technology”) Limited Warranty for G-Technology® Flash Products
(see separate Western Digital Limited Warranty for G-Technology® HDD Products)
This Limited Warranty applies to new G-Technology® flash storage products purchased from an authorized G-Technology dealer by the original purchaser for normal use and not for resale. G-Technology warrants that a covered product is free from defects in materials and workmanship, with the exceptions stated below.
This limited warranty lasts for 1 year, 2 years, 3 years or 5 years, or a fixed period from date of purchase, depending on when and where it was originally purchased. To determine the warranty specifically for your G-Technology product, visit https://shop.sandisk.com/cs-cz/support. A valid proof of purchase may be required to prove eligibility. If you do not have a valid proof of purchase, the limited warranty period will be measured from the date of sale by G-Technology to the authorized distributor.
The limited warranty does not cover damage resulting from commercial use, misuse, accident, modification or alteration to hardware or software, tampering, unsuitable physical or operating environment beyond product specifications, improper maintenance, or failure caused by a product for which G-Technology is not responsible. There is no warranty of uninterrupted or error-free operation. There is no warranty for loss of data—you must regularly back up the data stored on your product to a separate storage product. There is no warranty for product with removed or altered identification labels. G-TECHNOLOGY DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. G-Technology is not responsible for returning to you product that is not under warranty.
If you are having trouble with a product, before seeking limited warranty service, first follow the troubleshooting procedures that G-Technology or your reseller provides. To obtain limited warranty service, you must first obtain a Return Materials Authorization and ship-to address by contacting the appropriate G-Technology Call Center listed at https://shop.sandisk.com/cs-cz/support. You must return the covered product using approved packaging to our logistics center. Packaging guidelines can be found at https://shop.sandisk.com/cs-cz/support. You must pay any associated transportation charges, duties and insurance in shipping the drive to our logistics center. You should remove all personal information from the product prior to its return.
G-Technology will replace the drive with a functionally equivalent replacement product, transportation prepaid. G-Technology may replace your product with a product that was previously used, repaired and tested to meet G-Technology specifications. You receive title to the replacement product at delivery to the carrier at G-Technology shipping point. You are responsible for importation of the replacement product, if applicable. G-Technology will not return the original drive; therefore, you are responsible for moving data to other media before returning. Data recovery is not covered under this limited warranty and is not part of the returns process. G-Technology warrants that replacement product is covered for the remainder of the original product warranty or 90 days, whichever is greater.
G-TECHNOLOGY AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS, AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY); 2) LOSS OF OR DAMAGE TO YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
SanDisk Limited Warranty for SanDisk Brand Consumer Flash Products
(see separate Western Digital Limited Warranty for SanDisk Brand Consumer HDD Products)
SanDisk gewährleistet gegenüber ihren Endkunden (“Sie”), dass dieses Produkt (das “Produkt”), mit Ausnahme seines Inhalts und/oder der dazu oder darin gelieferten Software, frei von erheblichen Herstellungsfehlern ist, den von SanDisk veröffentlichten Produktbeschreibungen entspricht und zum normalen Gebrauch in Einklang mit diesen Produktbeschreibungen während der in der Tabelle angegebenen, ab dem Tag des Kaufes laufenden Gewährleistungsdauer taugt, vorausgesetzt, dass das Produkt gesetzeskonform auf den Markt gebracht worden ist. Diese Gewährleistung gilt nur für Sie und ist nicht übertragbar.
Diese Gewährleistung gilt nicht beim Gebrauch des Produkts im Zusammenhang mit den folgenden Verwendungen oder Geräten (festgelegt durch SanDisk): (i) übliche Abnutzung, (ii) Videomonitoring-, Sicherheits- und Überwachungsgeräte, (iii) Internetprotokolle/Netzwerkkameras, (iv) autointerne Aufzeichnungsgeräte/Armaturenbrettkameras/Fahrdatenschreiberkameras, (v) Bildschirmgeräte für Video-Loop-Produkte, (vi) fortlaufende Digitalempfängergeräte, (vii) fortlaufende Datenaufzeichnungsgeräte wie z.B. Server oder (viii) anderweitiger überhöhter Gebrauch, welcher den normalen, in den Produktbeschreibungen angegebenen Gebrauch überschreitet. Für Angaben zu SanDisk-Produkten, welche zum Gebrauch im Zusammenhang mit den in den obgenannten Punkten (i) bis (vi) aufgeführten Verwendungen und Geräten vorgesehen sind, besuchen Sie bitte hier unsere Website für Hochleistungsprodukte.
Diese Gewährleistung ist auf Originalprodukte von SanDisk beschränkt. Nur für EMEA-Kunden: Weder SanDisk Technologies, Inc. noch mit dieser verbundene Gesellschaften („WDT“) leisten Support für Produkte, welche nicht von WDT in den Europäischen Wirtschafsraum eingeführt oder in diesen auf den Markt gebracht und nicht durch ihre autorisierten Verkaufskanäle verkauft werden.
Zur Geltendmachung eines Gewährleistungsanspruchs kontaktieren Sie bitte während der Gewährleistungsdauer SanDisk über die in der Tabelle genannte Telefonnummer oder über support@SanDisk.com, belegen Sie bitte den Kauf (mit Nachweis des Datums und des Ortes des Kaufes sowie des Namens des Wiederverkäufers) und nennen Sie bitte den Produktnamen, den Produkttyp und die Produktnummer. Sie möchten bitte das Produkt erst zurücksenden, nachdem Sie eine Materialrücksendebewilligung und allfällige weitere einzuhaltende Anweisungen erhalten haben. Für weitere Angaben gehen Sie bitte auf sandisk.com/de-de/support. Die Rücksendung des Produkts ist unerlässliche Voraussetzung für die Gewährleistung. SanDisk haftet nicht für Produktverlust oder Produktschaden während des Transports.
Ausschliesslich für Kunden in Belgien, Luxemburg, Österreich und der Schweiz bzw. soweit gesetzlich zulässig: SanDisk hat das Recht, das Produkt entweder (1) zu reparieren oder (2) es mit einem neuen, nachgerüsteten oder wiederaufbereiteten Produkt von gleicher oder grösserer Leistungsfähigkeit oder mit einem anderweitig gleichwertigen Produkt zu ersetzen. Im Fall (2) kann SanDisk das Produkt mit einem solchen ersetzen, welches zuvor gebraucht, repariert und mit Blick auf das Erfüllen der SanDisk-Produktanforderungen geprüft worden ist.
Ausschliesslich für Kunden in Deutschland bzw. soweit gesetzlich zulässig: SanDisk hat das Recht, das Produkt entweder (1) zu reparieren oder (2) es mit einem neuen Produkt von gleicher oder grösserer Leistungsfähigkeit oder mit einem anderweitig gleichwertigen Produkt zu ersetzen.
SanDisk haftet nicht für indirekte Schäden oder Folgeschäden (einschliesslich Datenverlustes) oder für durch unsachgemässen Gebrauch verursachte Schäden (einschliesslich Gebrauchs in einem nicht passenden Gerät oder in einer anderen produktbeschreibungswidrigen Weise) oder für Schäden wegen unsachgemässer Installation, unprofessioneller Reparatur, Änderung oder Unfalls. Die vorliegende Gewährleistung beschränkt die Haftung von SanDisk abschliessend; die Gewährleistung von SanDisk geht nie über den Preis hinaus, den Sie für das SanDisk-Produkt bezahlt haben, zuzüglich Ihrer zur Durchsetzung des Gewährleistungsanspruchs bei Ihnen notwendigerweise angefallenen Kosten. SanDisk-Produkte dürfen nicht in Geräten verwendet werden, deren Versagen Leib und Leben gefährden kann, z.B. nicht in Lebenserhaltungssystemen. SANDISK LEHNT JEDE AUSDRÜCKLICHE ODER IMPLIZITE GEWÄHRLEISTUNG AB, SOWEIT DIES GESETZLICH ZULÄSSIG IST. SOWEIT SANDISK UNDER DEM ANWENDBAREN RECHT IMPLIZITE GEWÄHRLEISTUNG NICHT AUSSCHLIESSEN KANN, SO IST DIESE AUF DIE DAUER DER AUSDRÜCKLICHEN GEWÄHRLEISTUNG BESCHRÄNKT. DIE DAUER DER GEWÄHRLEISTUNG AUF EINEM ERSATZPRODUKT IST AUF DIE DAUER BESCHRÄNKT, WELCHE NOCH FÜR DAS URSPRÜNGLICH GEKAUFTE PRODUKT LIEF. GEWISSE STAATEN (ODER GERICHTSBARKEITEN) ERLAUBEN DEN AUSSCHLUSS ODER DIE BESCHRÄNKUNG DER HAFTUNG FÜR INDIREKTE SCHÄDEN ODER FOLGESCHÄDEN NICHT, IN WELCHEN FÄLLEN DER OBGENANNTE AUSSCHLUSS BZW. DIE OBGENANNTE BESCHRÄNKUNG FÜR SIE NICHT WIRKSAM IST.
Diese beschränkte Gewährleistung räumt Ihnen gewisse Rechte ein. Nationales, gliedstaatliches oder lokales Recht mag Ihnen andere Rechte einräumen, welche von der vorliegenden Gewährleistung nicht berührt werden.
SanDisk Limited Warranty For Western Digital And WD Brand Flash Products
(see separate Western Digital Limited Warranty For Western Digital And WD Brand HDD Products)
SanDisk ("SanDisk") valora su negocio y siempre intenta ofrecerle el mejor servicio posible.
SanDisk no otorga garantía limitada alguna, a menos que el producto Western Digital or WD brand Flash (el "Producto") se haya adquirido a un distribuidor o revendedor autorizado. Los distribuidores pueden vender los productos a los revendedores, quienes a su vez, los venden a los usuarios finales. Consulte la información sobre garantía y obtención de servicio provista en los párrafos siguientes. No se dará servicio bajo garantía a menos que el producto se devuelva a un centro de devoluciones autorizado de la región (las regiones de la garantía son Canadá, EE. UU., Latinoamérica, Europa, Medio Oriente, África, Asia Pacífico, India y Tailandia), de donde el producto fue enviado originalmente por SanDisk, lo que puede tener implicaciones de garantía específicas de la región.
SanDisk no otorga garantía limitada alguna para productos que se hayan adquirido como componentes instalados en sistemas por un fabricante de sistemas. Comuníquese directamente con el establecimiento de compra o con el fabricante del sistema para solicitar servicio bajo garantía.
Nada en esta garantía modifica o excluye sus derechos legales de acuerdo con la Australian Competition and Consumer Act (ley de competencia y del consumidor de Australia) o la New Zealand Consumer Guarantees Act (ley de garantía para el consumidor de Nueva Zelanda). Esta garantía identifica el enfoque preferido de SanDisk para resolver reclamaciones de garantía, que se procura que sea rápido y sencillo para todas las partes.
No se otorga ninguna otra garantía, expresa ni implícita por ley, incluidas las contenidas en la Sales of Goods Act (ley de venta de bienes), con respecto al producto. Si ha adquirido su producto en Nueva Zelanda con fines comerciales, reconoce y acepta que la ley de garantía para el consumidor de Nueva Zelanda no es aplicable.
En Australia, nuestros bienes incluyen garantías que no pueden excluirse de acuerdo con la ley del consumidor de Australia. Tiene derecho a una sustitución o devolución del dinero si se produce un fallo grave, y a una compensación por cualquier otra pérdida o daño razonablemente previsible. También tiene derecho a que se le reparen o reemplacen los productos si los productos no tienen una calidad aceptable y el fallo no es un fallo grave. Lo que constituye un fallo grave se establece en la ley del consumidor de Australia.
Garantía
SanDisk garantiza que el producto, en el transcurso de su utilización normal y durante el plazo que se define más adelante, está libre de defectos de materiales o mano de obra y cumple con las especificaciones de SanDisk. The limited warranty period for solid state drive (SSD) Products expires at the earlier of: (a) the term of your warranty period; or (b) when the SSD exceeds its endurance limit(s) (see SSD specifications). Please note, it is possible for a SSD Product to be used under conditions which cause the media to wear out (and the warranty to expire) prior to the expiration of the stated time period in the warranty period, as specified in the applicable endurance specification. Consulte este enlace para conocer el plazo de su período de garantía https://support-eu.sandisk.com/app/answers/detailweb/a_id/2 El plazo del período de garantía comenzará a partir de la fecha de compra que aparezca en su recibo de compra de un distribuidor o revendedor autorizado. Será necesaria una prueba de compra para poder utilizar esta garantía y establecer la fecha de comienzo de la misma. No se proporcionará un servicio de garantía a menos que el producto se devuelva a un distribuidor o vendedor autorizado, o al centro de devoluciones regional de SanDisk donde el producto fue enviado inicialmente por SanDisk. SanDisk puede, a su exclusivo criterio, poner a la venta garantías ampliadas. SanDisk no tendrá ninguna responsabilidad por ningún producto devuelto si determina que el producto (i) no fue adquirido a un distribuidor o vendedor autorizado, (ii) no se usó de acuerdo con las especificaciones e instrucciones de SanDisk, (iii) no se usó para su función prevista o (iv) fue robado de SanDisk o que el defecto declarado a) no está presente, b) no se puede corregir razonablemente debido a que fue dañado antes de que SanDisk recibiera el producto o c) es atribuible al mal uso, a una instalación incorrecta, a alteraciones (incluyendo la eliminación o la destrucción de etiquetas y la apertura o el desmontaje de carcasas externas, incluido el bastidor de montaje, a menos que el producto esté en la lista de productos a los que el usuario puede dar servicio limitado y que la alteración específica esté dentro del ámbito de las instrucciones aplicables, como se describe en https://support-eu.sandisk.com), a accidentes o a un mal manejo mientras estaba en posesión de alguien más que SanDisk.
LOS PRODUCTOS SON ARTÍCULOS COMPLEJOS Y FRÁGILES QUE PUEDEN FALLAR OCASIONALMENTE DEBIDO A (A) CAUSAS EXTERNAS, INCLUIDOS, SIN LIMITACIÓN, MANEJO INCORRECTO, EXPOSICIÓN AL CALOR, FRÍO, HUMEDAD, FALLOS ELÉCTRICOS, O BIEN (B) FALLOS INTERNOS. DICHOS FALLOS PUEDEN PRODUCIR LA PÉRDIDA, DAÑO, BORRADO O ALTERACIÓN DE LOS DATOS. TENGA EN CUENTA QUE USTED SERÁ EL ÚNICO RESPONSABLE DE LA PÉRDIDA, DAÑO, ELIMINACIÓN O ALTERACIÓN DE LOS DATOS SEA CUAL SEA LA CAUSA, ASÍ COMO DE LA COPIA DE SEGURIDAD Y PROTECCIÓN DE LOS DATOS CONTRA PÉRDIDAS, DAÑOS, ELIMINACIÓN O ALTERACIÓN. ACEPTA REALIZAR COPIAS DE SEGURIDAD CONTINUAS DE TODOS LOS DATOS EN EL PRODUCTO Y COMPLETAR UNA COPIA DE SEGURIDAD ANTES DE SOLICITAR CUALQUIER TAREA DE MANTENIMIENTO Y SERVICIO TÉCNICO DE SANDISK.
En Australia, si el producto no es de un tipo normalmente adquirido para uso o consumo personal o doméstico, siempre que sea justo y razonable hacerlo, SanDisk limita su responsabilidad a la sustitución del producto o al suministro de un producto equivalente o mejor.
Esta garantía abarcará los productos reparados o reemplazados durante el mayor de los siguientes plazos: el resto del plazo aplicable de la garantía original o noventa (90) días a partir de la fecha de envío de un producto reparado o reemplazado. Esta garantía es la única garantía de fabricante de SanDisk y se aplica únicamente a los productos vendidos como nuevos.
Cómo solicitar el servicio
SanDisk (SanDisk) valora su negocio y siempre intenta ofrecerle el mejor servicio posible. Si encuentra algún problema, denos la oportunidad de resolverlo antes de devolver el producto. La mayoría de las preguntas de asistencia técnica se pueden responder mediante nuestra base de conocimientos, o con el servicio de asistencia técnica por correo electrónico que encontrará en https://support-eu.sandisk.com. Si no hay ninguna respuesta disponible, o si lo prefiere, póngase en contacto con SanDisk en alguno de los números de teléfono indicados en el siguiente enlace: https://www.sandisk.com/es-es/support/international-phone-numbers
Si desea realizar una reclamación, debe ponerse en contacto inicialmente con el proveedor al que adquirió originalmente el producto. Si no puede ponerse en contacto con el proveedor al que compró el producto originalmente, visite nuestro sitio web de asistencia técnica en https://support-eu.sandisk.com para obtener información acerca de cómo solicitar asistencia o una Autorización de devolución de materiales (RMA). Si se determina que el producto puede estar defectuoso, recibirá un número RMA e instrucciones para realizar la devolución del producto. Si envía un producto sin autorización (es decir, un producto para el que no se ha emitido un número RMA), le será devuelto y deberá asumir los gastos. Las devoluciones autorizadas deberán ser enviadas en un paquete aprobado para el envío, prepagado y asegurado, a la dirección indicada con su número RMA. Si después de recibir una reclamación de acuerdo con esta garantía, SanDisk o el proveedor al que adquirió originalmente el producto determina que la reclamación es válida, SanDisk o dicho proveedor, a su exclusivo criterio, reparará o reemplazará el producto por otro equivalente o mejor, o bien le devolverá el coste del producto. Usted es responsable de cualquier gasto asociado a una reclamación de acuerdo con esta garantía. Las ventajas proporcionadas de acuerdo con esta garantía se añaden a otros derechos y soluciones disponibles de acuerdo con la Australian Competition and Consumer Act (ley de competencia y del consumidor de Australia) o la New Zealand Consumer Guarantees Act (ley de garantía para el consumidor de Nueva Zelanda).
Deberá conservar la caja y los materiales de embalaje originales para guardar o enviar el producto SanDisk. Para establecer de manera concluyente el plazo de la garantía, consulte su vencimiento (se requiere el número de serie) en https://support-eu.sandisk.com.
SanDisk Technologies, Inc.
951 Sandisk Drive
Milpitas, California 95035
949-672-7000
support@sandisk.com
No puede devolver ningún producto directamente a SanDisk sin antes contactar con SanDisk para obtener un número de Autorización de devolución de material ("RMA"). Si se determina que el producto puede estar defectuoso, recibirá un número RMA e instrucciones para realizar la devolución del producto. Si envía un producto sin autorización (es decir, un producto para el que no se ha emitido un número RMA), le será devuelto y deberá asumir los gastos. Las devoluciones autorizadas se deben enviar prepagadas y aseguradas a la dirección especificada en la RMA en un contenedor de envío aprobado. Debe conservar su caja y materiales de embalaje originales para guardar o enviar su producto. Si al revisar su producto devuelto, SanDisk sospecha fraude o considera que el producto ha sido falsificado, SanDisk podrá, a su exclusivo criterio, confiscar el producto o tomar cualesquiera otras acciones que considere necesarias. Para solicitar una RMA, haga clic aquí.
Países embargados no aptos para servicios de RMA
Los reglamentos gubernamentales actuales de EE. UU nos impiden hacer negocios con clientes en los siguientes países y regiones
| Corea del Norte | Irán |
| Crimea (región) | Sudán |
| Cuba | Siria |
Si su país no se encuentra en esta lista y no puede crear una RMA, póngase en contacto con un distribuidor de Western Digital de su país para llevar a cabo la sustitución del producto. Si quiere acceder a una lista completa de distribuidores autorizados en todo el mundo, consulte nuestra lista de distribuidores autorizados.
La garantía limitada de SanDisk establece que, sujeto a las siguientes limitaciones, cada producto estará libre de defectos de material y mano de obra y que funcionará de acuerdo con las especificaciones publicadas por SanDisk para dicho producto.
Limitación de resarcimiento
SU ÚNICO RESARCIMIENTO POR CUALQUIER PRODUCTO DEFECTUOSO SE LIMITA A LA REPARACIÓN O AL REEMPLAZO DEL PRODUCTO DEFECTUOSO.
SanDisk puede elegir, a su exclusivo criterio, qué resarcimiento o combinación de resarcimientos proporcionará. SanDisk contará con un tiempo razonable, después de determinar que existe un producto defectuoso, para reparar o reemplazar el producto defectuoso. El producto de reemplazo SanDisk para efectos de esta garantía limitada será fabricado a partir de componentes nuevos y piezas usadas en buen estado. Esta garantía abarcará los productos reparados o reemplazados durante el mayor de los siguientes plazos: el resto del plazo aplicable de la garantía original o noventa (90) días a partir de la fecha de envío de un producto reparado o reemplazado.
Limitación de daños
LA RESPONSABILIDAD TOTAL DE SANDISK POR CUALQUIER PRODUCTO DEFECTUOSO EN NINGÚN CASO EXCEDERÁ DEL PRECIO DE COMPRA DEL PRODUCTO DEFECTUOSO. ESTA LIMITACIÓN SE APLICA AÚN CUANDO SANDISK NO PUEDA REPARAR O REEMPLAZAR O NO REPARE O REEMPLACE UN PRODUCTO DEFECTUOSO O DICHO PRODUCTO NO CUMPLA CON SU PROPÓSITO ESENCIAL.
Ausencia de daños indirectos o de otra índole
SIN PERJUICIO DE LO DISPUESTO EN ESTA POLÍTICA O DE OTRA FORMA, SANDISK NO SERÁ RESPONSABLE DE LOS PRODUCTOS CONFORME A NINGÚN CONTRATO, POR NEGLIGENCIA, RESPONSABILIDAD ESTRICTA U OTRAS TEORÍAS EQUITATIVAS, (I) POR NINGUNA CANTIDAD QUE EXCEDA EL PRECIO PAGADO POR EL PRODUCTO DEFECTUOSO O (II) POR NINGÚN DAÑO GENERAL, DERIVADO, PUNITIVO, FORTUITO O ESPECIAL. ESTO INCLUYE LA PÉRDIDA DE INFORMACIÓN O DATOS GRABADOS, LA INTERRUPCIÓN DEL USO, EL COSTE DE LA RECUPERACIÓN DE LA INFORMACIÓN PERDIDA, LA PÉRDIDA DE BENEFICIOS Y EL COSTE DE LA INSTALACIÓN O RETIRADA DE CUALQUIER PRODUCTO, LA INSTALACIÓN DE PRODUCTOS DE REEMPLAZO Y CUALQUIER INSPECCIÓN, PRUEBA O REDISEÑO CAUSADO POR CUALQUIER DEFECTO O POR LA REPARACIÓN O REEMPLAZO DE LOS PRODUCTOS, QUE SE DERIVEN DE UN DEFECTO EN CUALQUIER PRODUCTO. ESTA SECCIÓN NO LIMITA LA RESPONSABILIDAD POR LESIONES CORPORALES DE UNA PERSONA.
EN LOS ESTADOS UNIDOS, ALGUNOS ESTADOS NO PERMITEN LA EXCLUSIÓN O LIMITACIÓN DE DAÑOS FORTUITOS O INDIRECTOS, POR LO QUE ES POSIBLE QUE LAS LIMITACIONES ANTERIORES NO SEAN APLICABLES EN SU CASO. ESTA GARANTÍA LE OTORGA DERECHOS LEGALES ESPECÍFICOS, Y ES POSIBLE QUE USTED PUEDA TENER OTROS DERECHOS ADICIONALES QUE VARÍAN DE UN ESTADO A OTRO.
Su uso del producto
SanDisk no será responsable por ningún producto devuelto si SanDisk determina que:
- El producto fue robado a SanDisk.
- El defecto encontrado:
- no está presente,
- no puede repararse razonablemente bien debido a daños ocurridos mientras que el producto está en posesión de alguien que no sea SanDisk, o
- si es atribuible al mal uso, instalación incorrecta, alteración (incluyendo la retirada o alteración de etiquetas y apertura o retirada de cubiertas externas [a menos que cuente con la autorización de Western Digital o de un Centro de Servicio autorizado]), accidente o manejo incorrecto mientras la unidad se encuentre en posesión de alguien distinto a SanDisk.
- El producto no le fue vendido a usted como un producto nuevo.
- El producto no fue utilizado en conformidad con las especificaciones e instrucciones de Western Digital.
- El producto no fue utilizado para la función prevista (por ejemplo, los discos para ordenadores de sobremesa que se utilizan en un entorno empresarial).
Limitaciones adicionales de la garantía
La garantía de Western Digital no cubre productos que se hayan recibido embalados incorrectamente o que estén físicamente dañados o alterados. Los productos serán inspeccionados al recibirse. A continuación, presentamos algunos ejemplos de productos para los que Western Digital no aceptará una reclamación de garantía
Embalaje
Alteraciones
- Etiqueta(s) falsa(s)
- El cliente agregó cables de conexión
- Par PCBA/HDA incorrecto
- Se cambiaron las etiquetas:
- Etiqueta Western Digital genuina en un disco que no es de Western Digital
- Etiqueta Western Digital genuina en un disco de Western Digital de diferente capacidad
- Las etiquetas muestran alteraciones
- Falta impresión estándar en la etiqueta, como el símbolo UL o la capacidad
- Falta el código de barras o la etiqueta de la cubierta superior
- Sin cinta de sello (etiqueta de recuperación de datos no autorizada)
- El número de serie en la tapa superior no concuerda con el código de barras en el extremo
- Etiquetas de Western Digital o agujeros de filtro de respiración obstruidos por etiquetas colocadas por el cliente
Daños
- Pestañas del conector rotas
- Faltan conectores o están dañados, agrietados o rotos
- Componentes agrietados en la placa de circuitos
- Base metálica golpeada
- Sello de cinta roto o agujerado
- Tapa superior golpeada
- Ralladura profunda
- Faltan tornillos o están flojos o dañados
- Orificio del servo reloj levantado o roto (SCSI)
- Falta el orificio del servo reloj (SCSI)
- Falta la PCBA (placa de circuitos)
- Orificios de filtro de respiración obstruidos
- Puerto de acceso del servo de escritura agujereado
- Sello de pivote de inspección agujerado
- Ralladura que expone pista de cobre
- Cuerdas de orificio de montaje dañadas
Si aparece un carácter alfabético después del código de fecha del producto (ejemplo: 05 abr 99 X), significa que el producto ha sido recertificado y puede no estar sujeto a los términos de garantía de SanDisk puesto que solo se aplican a productos nuevos.
Política de garantía
Los kits para venta al por menor que son ensamblados por Western Digital y llevan su marca junto con los discos internos que se venden como "componentes" (discos duros internos que SanDisk vendió y específicamente no empaquetó como parte de un kit para venta al por menor ensamblado por Western Digital y con su marca) tienen una garantía limitada. Dependiendo del tipo de transacción de venta, la garantía del producto puede diferir de la información de garantía general que se indica a continuación.
Para acceder a una lista completa de los períodos de garantía limitada de Western Digital or WD brand Flash Product, consulte https://support-eu.sandisk.com/app/Warranty_Policy
Nota:
La vigencia de su período de garantía limitada comenzará en la fecha de compra que aparece en su recibo de compra de un distribuidor o revendedor autorizado y se extiende únicamente durante el período de tiempo establecido en la documentación del producto.
Será necesaria una prueba de compra para poder utilizar esta garantía y establecer la fecha de comienzo de la misma. Para comprobar la garantía de su producto y actualizar la fecha de compra (de ser necesario), use nuestro servicio en línea de Comprobación de estado de la garantía. En los Estados Unidos, algunos estados no permiten limitar la duración de las garantías implícitas, por lo que es posible que la limitación anterior no se aplique en su caso.
Consulte la declaración de garantía limitada en el manual de su producto. Puede obtener un manual del producto del distribuidor o revendedor autorizado o de la página web de SanDisk.
NO HAY GARANTÍAS QUE SE EXTIENDAN MÁS ALLÁ DE LA GARANTÍA LIMITADA DE SANDISK. SANDISK NO SE HACE RESPONSABLE DE NINGUNA OTRA GARANTÍA, EXPLÍCITA O IMPLÍCITA, EN RELACIÓN CON LOS PRODUCTOS, INCLUYENDO CUALQUIER GARANTÍA IMPLÍCITA DE COMERCIABILIDAD O APTITUD PARA UN PROPÓSITO ESPECÍFICO O DE NO INFRACCIÓN. EN LOS ESTADOS UNIDOS, ALGUNOS ESTADOS NO PERMITEN LA EXCLUSIÓN DE LAS GARANTÍAS IMPLÍCITAS, POR LO QUE ES POSIBLE QUE LO ANTERIOR NO SEA APLICABLE EN SU CASO.
Productos recertificados
Los productos SanDisk recertificados pueden ser unidades devueltas por clientes y reparadas. Todos los productos se prueban conforme a las estrictas normas de calidad de SanDisk antes de ser vendidos como recertificados. Tenga en cuenta que algunos artículos recertificados pueden tener marcas, rayones u otras ligeras señales de uso previo.
Compras de productos recertificados hechas en el sitio web de SanDisk Store:
- Antes del 20 de agosto de 2019, obtenga una garantía limitada del fabricante de 6 meses.
- El 20 de agosto de 2019, o después, obtenga una garantía limitada del fabricante de 12 meses.
SanDisk Limited Warranty For Western Digital And WD Brand Flash Products
(see separate Western Digital Limited Warranty For Western Digital And WD Brand HDD Products)
SanDisk ("SanDisk") values your business and always attempts to provide you the very best of service.
No limited warranty is provided by SanDisk unless your Western Digital or WD brand Flash Product ("Product") was purchased from an authorized distributor or authorized reseller. Distributors may sell Products to resellers who then sell Products to end users. Please see below for warranty information or obtaining service. No warranty service is provided unless the Product is returned to an authorized return center in the region (warranty regions are identified as Canada, U.S.A., Latin America, Europe, Middle East, Africa, Asia Pacific, India and Thailand) where the Product was first shipped by SanDisk, which may have regional specific warranty implications.
If your Product was purchased as a component integrated within a system by a system manufacturer, no limited warranty is provided by SanDisk. Please contact the place of purchase or the system manufacturer directly for warranty service.
Nothing in this warranty modifies or excludes your legal rights under the Australian Competition and Consumer Act or the New Zealand Consumer Guarantees Act. This warranty identifies SanDisk's preferred approach to resolving warranty claims which is likely to be quick and simple for all parties.
No other warranties either express or implied by law, including but not limited to those contained in the Sale of Goods Act, are made with respect to the Product. If you purchased your Product in New Zealand for the purposes of a business, you acknowledge and agree that the New Zealand Consumer Guarantees Act does not apply.
In Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure. What constitutes a major failure is set out in the Australian Consumer Law.
Warranty
SanDisk warrants that the Product, in the course of its normal use, will for the term defined below, be free from defects in material and workmanship and will conform to SanDisk’s specifications. The limited warranty period for solid state drive (SSD) Products expires at the earlier of: (a) the term of your warranty period; or (b) when the SSD exceeds its endurance limit(s) (see SSD specifications). Please note, it is possible for a SSD Product to be used under conditions which cause the media to wear out (and the warranty to expire) prior to the expiration of the stated time period in the warranty period, as specified in the applicable endurance specification. Please refer to this link to determine the term of your warranty period https://support-eu.sandisk.com/app/answers/detailweb/a_id/2 The term of your warranty period shall commence on the purchase date appearing on your purchase receipt from an authorized distributor or authorized reseller. Proof of purchase shall be required to be eligible for this warranty and to establish the commencement date of this warranty. Warranty service will not be provided unless the Product is returned to an authorized distributor, authorized reseller or regional SanDisk return center where the Product was first shipped by SanDisk. SanDisk may at its discretion make extended warranties available for purchase. SanDisk shall have no liability for any Product returned if SanDisk determines that the Product was (i) not purchased from an authorized distributor or authorized reseller, (ii) not used in accordance with SanDisk specifications and instructions, (iii) not used for its intended function, or (iv) stolen from SanDisk, or that the asserted defect a) is not present, b) cannot reasonably be rectified because of damage occurring before SanDisk receives the Product, or c) is attributable to misuse, improper installation, alteration (including removing or obliterating labels and opening or removing external enclosures, including the mounting frame, unless the product is on the list of limited user-serviceable products and the specific alteration is within the scope of the applicable instructions, as found at https://support-eu.sandisk.com), accident or mishandling while in the possession of someone other than SanDisk.
PRODUCTS ARE COMPLEX AND FRAGILE ITEMS THAT MAY OCCASIONALLY FAIL DUE TO (A) EXTERNAL CAUSES, INCLUDING WITHOUT LIMITATION, MISHANDLING, EXPOSURE TO HEAT, COLD, AND HUMIDITY, AND POWER FAILURES, OR (B) INTERNAL FAULTS . SUCH FAILURES CAN RESULT IN THE LOSS, CORRUPTION, DELETION OR ALTERATION OF DATA. NOTE THAT YOU SHALL BE RESPONSIBLE FOR THE LOSS, CORRUPTION, DELETION OR ALTERATION OF DATA HOWSOEVER CAUSED, AND FOR BACKING UP AND PROTECTING DATA AGAINST LOSS, CORRUPTION, DELETION OR ALTERATION. YOU AGREE TO CONTINUALLY BACK UP ALL DATA ON THE PRODUCT, AND TO COMPLETE A BACKUP PRIOR TO SEEKING ANY GENERAL SERVICE AND TECHNICAL SUPPORT FROM SANDISK.
In Australia, if the Product is not of a kind ordinarily acquired for personal, domestic or household use or consumption, provided it is fair and reasonable to do so, SanDisk limits its liability to replacement of the Product or supply of equivalent or better Product.
This warranty shall extend to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety (90) days from the date of shipment of a repaired or replaced Product, whichever is longer. This warranty is SanDisk’s sole manufacturer's warranty and is applicable only to Products sold as new.
Obtaining Service
SanDisk values your business and always attempts to provide you the very best of service. Should you encounter any problem, please give us an opportunity to address it before returning this Product. Most technical support questions can be answered through our knowledge base or e-mail support service at https://support-eu.sandisk.com. If the answer is not available or, if you prefer, please contact SanDisk at the applicable telephone numbers listed in the following link: https://www.sandisk.com/support/international-phone-numbers
If you wish to make a claim, you should initially contact the dealer from whom you originally purchased the Product. If you are unable to contact the dealer from whom you originally purchased the Product, please visit our product support Web site at https://support-eu.sandisk.com for information on how to obtain service or a Return Material Authorization (RMA). If it is determined that the Product may be defective, you will be given an RMA number and instructions for Product return. An unauthorized return (i.e., one for which an RMA number has not been issued) will be returned to you at your expense. Authorized returns must be shipped in an approved shipping container, prepaid and insured, to the address provided with your RMA number. If following receipt of a qualifying claim under this warranty, SanDisk or the dealer from whom you originally purchased the Product determines that your claim is valid, SanDisk or such dealer shall, at its discretion, either repair or replace the Product with an equivalent or better Product or refund the cost of the Product to you. You are responsible for any expenses associated with a claim under this warranty. The benefits provided to you under this warranty are in addition to other rights and remedies available to you under the Australian Competition and Consumer Act or the New Zealand Consumer Guarantees Act.
Your original box and packaging materials should be kept for storing or shipping your SanDisk Product. To conclusively establish the period of warranty, check the warranty expiration (serial number required) via https://support-eu.sandisk.com.
SanDisk Technologies, Inc.
951 Sandisk Drive
Milpitas, California 95035
949-672-7000
support@sandisk.com
No Product may be returned directly to SanDisk without first contacting SanDisk for a Return Material Authorization ("RMA") number. If it is determined that the Product may be defective, you will be given an RMA number and instructions for Product return. An unauthorized return, i.e. one for which an RMA number has not been issued, will be returned to you at your expense. Authorized returns are to be shipped prepaid and insured to the address on the RMA in an approved shipping container Your original box and packaging materials should be kept for storing or shipping your Product. If upon inspection of your returned Product SanDisk suspects fraud or deems such Product to be counterfeit, SanDisk may, in its sole discretion, confiscate such Product or take such other actions as it deems necessary. To request an RMA, please click here.
Embargoed countries ineligible for RMA services
Current US governmental regulations prevent us from doing business with customers in the following countries and regions
| North Korea | Iran |
| Crimea (region) | Sudan |
| Cuba | Syria |
If your country is not in the embargoed list and you cannot create an RMA, please contact a Western Digital distributor in that country for product replacement. For a complete list authorized distributors worldwide, please see our list of authorized distributors.
SanDisk's limited warranty provides that, subject to the following limitations, each Product will be free from defects in material and workmanship and will conform to SanDisk's specification for the particular Product.
Limitation of Remedies
YOUR EXCLUSIVE REMEDY FOR ANY DEFECTIVE PRODUCT IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT.
SanDisk may elect which remedy or combination of remedies to provide in its sole discretion. SanDisk shall have a reasonable time after determining that a defective Product exists to repair or replace a defective Product. SanDisk's replacement Product under its limited warranty will be manufactured from new and serviceable used parts. SanDisk's warranty applies to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety days from the date of shipment of a repaired or replaced Product, whichever is longer.
Limitation of Damages
SANDISK'S ENTIRE LIABILITY FOR ANY DEFECTIVE PRODUCT SHALL IN NO EVENT EXCEED THE PURCHASE PRICE FOR THE DEFECTIVE PRODUCT. THIS LIMITATION APPLIES EVEN IF SanDisk CANNOT OR DOES NOT REPAIR OR REPLACE ANY DEFECTIVE PRODUCT AND YOUR EXCLUSIVE REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
No Consequential or Other Damages
NOTWITHSTANDING ANYTHING ELSE IN THIS POLICY OR OTHERWISE, SANDISK WILL NOT BE LIABLE WITH RESPECT TO THE PRODUCTS UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY (I) FOR ANY AMOUNT IN EXCESS OF THE PURCHASE PRICE FOR THE DEFECTIVE PRODUCT OR (II) FOR ANY GENERAL, CONSEQUENTIAL, PUNITIVE, INCIDENTAL OR SPECIAL DAMAGES. THESE INCLUDE LOSS OF RECORDED DATA, INTERRUPTION OF USE, THE COST OF RECOVERY OF LOST DATA, LOST PROFITS AND THE COST OF THE INSTALLATION OR REMOVAL OF ANY PRODUCTS, THE INSTALLATION OF REPLACEMENT PRODUCTS, AND ANY INSPECTION, TESTING, OR REDESIGN CAUSED BY ANY DEFECT OR BY THE REPAIR OR REPLACEMENT OF PRODUCTS ARISING FROM A DEFECT IN ANY PRODUCT. THIS SECTION DOES NOT LIMIT LIABILITY FOR BODILY INJURY OF A PERSON.
IN THE UNITED STATES, SOME STATES DO NOT ALLOW EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE LIMITATIONS ABOVE MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
Your Use of the Product
SanDisk will have no liability for any Product returned if SanDisk determines that:
- The product was stolen from SanDisk.
- The asserted defect:
- is not present,
- cannot reasonably be fixed because of damage occurring when the Product is in the possession of someone other than SanDisk, or
- is attributable to misuse, improper installation, alteration (including removing or obliterating labels and opening or removing external covers (unless authorized to do so by Western Digital or an authorized Service Center)), accident or mishandling while in the possession of someone other than SanDisk.
- The Product was not sold to you as new.
- The product was not used in accordance with Western Digital specifications and instructions.
- The product was not used for its intended function (for example, desktop drives used in an Enterprise environment).
Additional Limitations on Warranty
Western Digital's warranty does not cover Products which have been received improperly packaged, altered, or physically damaged. Products will be inspected upon receipt. Here are some examples of products that Western Digital will not accept for warranty claim:
Packaging
- Improperly packaged
- Non-qualified shipping container
Alterations
- Counterfeit label(s)
- Customer added jumper wires
- Incorrect PCBA/HDA pair
- Labels have been switched:
- True Western Digital label on non-Western Digital drive
- True Western Digital label on different capacity Western Digital Drive
- Labels exhibit tampering
- Label missing standard printing such as UL or capacity
- Missing barcode or top cover label
- No tape seal – (non-authorized data recovery sticker)
- Serial number on top cover does not match barcode on end
- Western Digital labels or breather filter holes obscured by customer applied stickers
Damage
- Broken pins on connector
- Connector(s) are damaged, cracked, missing or broken
- Cracked components on the circuit board
- Dented base casting
- Torn or punctured tape seal
- Dented top cover
- Deep scratch
- Loose, damaged, or missing screws
- Lifted or punctured servo clock hole (SCSI)
- Missing servo clock hole (SCSI)
- Missing PCBA (Circuit Board)
- Obscured breather filter holes
- Punctured at servo writer access port
- Punctured inspect pivot seal
- Scratch exposing copper trace
- Stripped mounting hole threads
If an alphabetic character appears after the Product date code (example: 05 Apr 99 X), the Product has been re-certified and may not be subject to the terms of SanDisk's warranty as it applies only to products sold as new.
Warranty Policy
Retail Kits that are assembled and branded by Western Digital, along with internal drives sold as "Component Drives" (internal hard drives that SanDisk sold and specifically did not package as part of a Western Digital assembled and branded retail kit), come with a limited warranty. Depending on the type of sales transaction, product warranty may differ from the general warranty information listed herein.
For a full list of Western Digital or WD brand Flash Product Limited Warranty Periods please visit SanDisk Warranty Periods
Note:
The term of your limited warranty period shall commence on the purchase date appearing on your purchase receipt from an authorized distributor or authorized reseller and extends only for the period of time set forth in the Product documentation.
Proof of purchase shall be required to be eligible for this warranty and to establish the commencement date of this warranty. To verify the warranty of your Product and update your purchase date (if required), please use our online Warranty Status Check service. In the United States, some states do not allow limitations on how long implied warranties last, so the above limitation may not apply to you.
Please refer to your Product manual for a statement of your limited warranty. A Product manual can be obtained from your authorized distributor or reseller or the SanDisk web site.
THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE FACE OF THE SANDISK LIMITED WARRANTY. SANDISK DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE PRODUCTS, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT. IN THE UNITED STATES, SOME STATES DO NOT ALLOW THE EXCLUSION OF THE IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
Recertified Products
SanDisk recertified products may consist of customer return units and may be repaired. All products are tested and determined to meet SanDisk's stringent quality standards before they are sold as recertified. Please note that some recertified items may have marks, scratches, or other slight signs of wear.
Recertified product purchases made on the SanDisk Store website:
- Carry a manufacturer's limited warranty of 12 months.
Garantiebeleid voor commerciële producten
Limited Warranty for Western Digital® and SanDisk® Commercial Hardware Flash-based Drive Products
LEES DE VOLGENDE ALGEMENE VOORWAARDEN ZORGVULDIG DOOR ALVORENS HET PRODUCT DAT IS VERVAARDIGD DOOR SANDISK TECHNOLOGIES, INC AAN TE SCHAFFEN, TE OPENEN OF ANDERSZINS TE GEBRUIKEN. (“FABRIKANT”) JE GEBRUIK VAN HET PRODUCT BETEKENT DAT JE INSTEMT MET DE ALGEMENE VOORWAARDEN VAN DEZE BEPERKTE GARANTIEVERKLARING (“OVEREENKOMST”). ALS JE NIET AKKOORD GAAT MET DE ALGEMENE VOORWAARDEN VAN DEZE OVEREENKOMST, MAG JE HET PRODUCT NIET GEBRUIKEN.
A. Garantie-informatie
1. This warranty ("Warranty") is provided by SanDisk Technologies, Inc. and its applicable subsidiaries (collectively, "Manufacturer"), is non-transferable, and applies only to the Commercial Hardware Drive Products identified in the Table in Section F below (each, a "Product"). The Warranty is provided solely to the original end user purchaser of this Product (“Customer”).
2. This Warranty does not cover purchases of the Products from a Reseller by a party who is not intending to be the end user of the product. The warranty and support for that product must be initiated by the distributing or reselling party from which the purchase was made ("Reseller") on that party’s behalf.
3. Deze Garantie geldt niet voor imitatieproducten, vervalsingen of producten voor de grijze markt. De Fabrikant biedt geen ondersteuning voor Producten (i) die niet door (of in opdracht van) de Fabrikant zijn getransporteerd naar het land van verkoop en/of (ii) die niet via bevoegde kanalen zijn verkocht.
4. Elk Product is uitsluitend bedoeld voor commercieel gebruik en niet voor gebruik door consumenten of huishoudens. Deze Garantie geldt voor geen enkel persoonlijk niet-commercieel gebruik van het Product. Als je dit product in een bevoegde winkel hebt aangeschaft voor persoonlijk niet-commercieel gebruik, raadpleeg je de van toepassing zijnde bepalingen in de retailgarantie voor het Product die te vinden zijn op https://www.sandisk.com/warranty.
5. Als het Product van de Klant aparte zelfstandige softwareprogramma’s bevat die door de Fabrikant zijn geleverd (zoals SSD Dashboard), is het gebruik van deze programma’s onderworpen aan de eindgebruikersovereenkomst bij dat programma en niet aan deze Overeenkomst.
B. Informatie over technische ondersteuning tijdens de garantieperiode
1. Any technical support issues or warranty claims for the Products should be processed through the party from whom Customer purchased the Product.
2. Als het Product in kwestie al is opgenomen of vooraf geïnstallleerd in een apparaat of computersysteem van derden, dient de Klant contact op te nemen met de geregistreerde fabrikant van het product van derden voor primaire technische ondersteuning en garantieclaims.
3. If Customer purchased this product directly from Manufacturer, then Customer may seek technical support by contacting Customer Service within the Warranty Period by email at support@SanDisk.com or at the telephone number for Customer’s region found at https://www.sandisk.com/support/international-phone-numbers. Such technical support shall only address errors which are solely attributable to the manufacture of the Product.
C. Garantievoorwaarden
1. Manufacturer warrants to Customer that this Product, excluding content and/or software (if applicable) supplied with or within the Product, will, during the applicable Warranty Period (as defined below) specified below under normal use conditions, (a) be free from material defects in material or workmanship and, (b) will materially conform to Manufacturer's published product Specifications (as defined below). A Product will be considered to have a material defect or to be materially defective only if such Product does not meet the stated design lifetime (up to the applicable Warranty Period) and is returned to the appropriate location within the Warranty Period and subject to applicable performance threshold information contained in the Product's datasheet (as produced or provided by Manufacturer).
“Specifications” shall mean operational elements, features, reliability characteristics and functional design specifications for a Product stated in the Product specifications (i.e., documents labeled as “specification” or “data sheet” and such Product’s qualification report).
2. Deze Garantie omvat geen schade aan dit Product die het gevolg is van ongeval, misbruik, onjuist gebruik, natuur- of persoonlijke rampen, onjuiste installatie, aanwezigheid van een product van derden in een computersysteem of enige onbevoegde demontage, reparatie of aanpassing. Het is mogelijk een Product te gebruiken onder omstandigheden die ertoe leiden dat het medium versleten raakt (en de Garantie verloopt) voordat de vermelde tijdsperiode in de Garantieperiode, zoals gespecificeerd in de van toepassing zijnde duurzaamheidsspecificatie, is verstreken.
3. In het geval van een conflict tussen de voorwaarden van deze Overeenkomst en een bestaande reeks garantievoorwaarden tussen de Klant en de Fabrikant, hebben de voorwaarden tussen Klant en Fabrikant voorrang boven deze Overeenkomst. Deze Overeenkomst heeft echter voorrang boven de voorgedrukte voorwaarden op alle Klantformulieren met inbegrip van, maar niet beperkt tot, inkooporders die door de Klant zijn verstrekt.
D. Garantieclaims.
1. To make a warranty claim, Customer may either (a) contact the Reseller within the Warranty Period and provide proof of purchase and the returning party's original purchase status (showing date, place of purchase and name of the Reseller as applicable) and product name, type and number or (b) receive a RMA number from Manufacturer and follow Manufacturer’s warranty return procedures. Only the Customer is entitled to exercise the Warranty, and such Customer must return the Product following the guidelines listed by Reseller and/or Manufacturer, including a detailed statement of the problem sufficient to readily reproduce the problem. Manufacturer reserves the right, at its discretion, to direct the Customer to return products through the Reseller.
2. Mogelijk moet een retourzending plaatsvinden naar een ander land dan het land waar de Klant is gevestigd en/of waar deze het Product heeft aangeschaft.
3. If Customer purchased the Product directly from Manufacturer and believes that it fails to comply with the warranty, then Customer will abide by Manufacturer’s then-current Return Material Authorization (“RMA”) process and Customer shall request an RMA number from Customer Service upon presenting a summary of the defect. Manufacturer will then issue an RMA number to Customer, together with instructions on shipping to Manufacturer the Product believed by Customer to be defective. Customer will return any such Product believed to be defective in an appropriate container, which will conspicuously bear the RMA number Customer obtains from Manufacturer prior to return. Products returned to Manufacturer under this section, and any repaired or replaced Products under this Exhibit, will be delivered to and from Manufacturer at Manufacturer’s expense and risk. Manufacturer (or a contractor of Manufacturer) shall assess the Product and, upon finding a defect, process the return at Manufacturer’s sole expense. If Manufacturer determines that a defect does not exist in such Product, Customer will reimburse Manufacturer for all expenses associated with the return of such Product. Products improperly labelled, packaged or shipped may result in a voiding of the warranty for that Product. Manufacturer is not responsible for damage incurred during shipping to our RMA receiving locations.
4. De Fabrikant kan ervoor kiezen enig niet-conform Product te repareren of vervangen. Bij een dergelijke vervanging wordt gebruikgemaakt van een nieuw of gereviseerd Product dat dezelfde of grotere functionaliteit biedt dan het geretourneerde Product. Indien de Fabrikant niet in staat is het niet-conforme Product te repareren of vervangen, of als dergelijke opties commercieel niet redelijk zijn, verstrekt de Fabrikant een restitutie voor het niet-conforme Product aan de Klant. De waarde van de restitutie betreft, naar goeddunken van de Fabrikant, (a) de vervangingswaarde van het niet-conforme Product of (b) de aankoopwaarde van het niet-conforme Product, naar rato van de duur van de garantietermijn waarin de Klant geen gebruik van het Product heeft kunnen maken. Een verouderd of beëindigd product kan worden vervangen door hetzelfde Product of, indien geen vervanging beschikbaar is, door een Product met vergelijkbare functie en capaciteit. Het rechtsmiddel van de Klant onder deze paragraaf is mogelijk afhankelijk van de eis van de Fabrikant om het Product fysiek te retourneren.
5. De Fabrikant is niet verantwoordelijk voor enige verlies van of enige schade aan gegevens als onderdeel van het RMA-proces. De Klant begrijpt dat de Fabrikant mogelijk onopzettelijk toegang heeft tot de gegevens op het geretourneerde Product tijdens het RMA-proces. Teneinde gevoelige gegevens te beschermen tegen openbaarmaking, adviseert de Fabrikant om zo veel gevoelige gegevens als technisch gezien mogelijk is te verwijderen alvorens het Product te verzenden voor RMA-verwerking. Indien niet alle gegevens zijn of kunnen worden verwijderd, zal de Klant de Fabrikant en Wederverkoper schadeloos stellen voor, verdedigen tegen en vrijwaren van enige mogelijke aansprakelijkheid in verband met de potentiële aanwezigheid in het geretourneerde Product van gevoelige en/of persoonlijke gegevens, ongeacht of deze gegevens verband houden met de Klant of met enige andere derde partij.
6. Manufacturer shall not be liable for (a) any incidental, indirect, special, exemplary, punitive or consequential damages, including but not limited to loss of profits and/or loss of data, other loss, damage or expense directly or indirectly arising from any defect or inability to use the Product or poor performance, either separately or in combination with other equipment, regardless of whether Manufacturer or the Customer has been advised of the possibility of such damages, nor (b) any amounts in the aggregate in excess of the purchase price paid for the applicable Product(s). Manufacturer is not liable for and does not cover under this Warranty, any costs associated with servicing, testing and/or the installation of Western Digital® or SanDisk® products, including the Product. This Warranty sets forth the entire liability and obligations of Manufacturer with respect to defects, breach of warranty, data loss or any other failure to perform or meet the Specifications associated with any Products.
7. Manufacturer products, including the Product, must not be used in applications where a failure or malfunction of the Product may threaten life or result in an injury, loss of property or damage to the environment, including without limitation, as critical components in aviation, automotive, nuclear, medical or life support systems (or any other form of ultra-hazardous applications) ("Critical Applications"), and under no circumstances shall Manufacturer have any Warranty or other obligations arising from any such Product uses. Without derogating from the above, unless specifically designated as such by Manufacturer in the Product Specifications, the Products are not designed or intended for use in automotive systems or applications. NOTWITHSTANDING ANYTHING TO THE CONTRARY, AS PRODUCTS HAVE VARIED FAILURE RATES AND A LIMITED USEFUL LIFE PERIOD WITH ENDURANCE LIMITS, THE RESPONSIBILITY FOR THE DESIGN, MANUFACTURING AND ADEQUATE TESTING OF CUSTOMER'S APPLICATIONS, SYSTEMS AND DEVICES USING PRODUCTS HEREIN LIES SOLELY WITH CUSTOMER. CUSTOMER IS RESPONSIBLE FOR PUTTING IN PLACE SAFETY MEASURES AND APPROPRIATE REDUNDANCIES, FAULT TOLERANT AND BACK-UP FEATURES SUFFICIENT TO PROTECT END USERS FROM ANY RISK OF DAMAGE, INJURY OR DEATH RESULTING FROM ANY FAILURE OR ANY OTHER ISSUE IN THE UTILIZATION OF THE PRODUCTS IN OR BY CUSTOMER'S APPLICATIONS, SYSTEMS OR DEVICES WHEN DEALING WITH CRITICAL APPLICATIONS AND SHALL OTHERWISE PROVIDE END USERS WITH ALERTS, USE AND MAINTENANCE INSTRUCTIONS TO AVOID SUCH RISKS.
E. DISCLAIMER
DE HIERIN VERMELDE GARANTIE IS DE ENIGE BRON VAN GARANTIERECHTEN VAN DE KLANT IN VERBAND MET PRODUCTEN EN KOMT IN DE PLAATS VAN ALLE ANDERE GARANTIES, EXPLICIET, IMPLICIET OF STATUTAIR, MET INBEGRIP VAN, ZONDER ENIGE BEPERKING, GARANTIES VAN GESCHIKTHEID VOOR EEN BEPAALD DOEL, VERHANDELBAARHEID EN NIET-INBREUK, DIE HIERBIJ ALLEMAAL WORDEN AFGEWEZEN. ER WORDEN GEEN GARANTIERECHTEN TOEGEKEND AAN ENIGE ANDERE PARTIJ DAN DE KLANT DIE HET PRODUCT HEEFT AANGESCHAFT. DE WETTEN VAN BEPAALDE RECHTSGEBIEDEN KENNEN MOGELIJK ANDERE RECHTEN TOE DIE NIET WORDEN BEÏNVLOED DOOR DEZE GARANTIE.
F. Garantieperiode
1. De termijn van de Garantie ("Garantieperiode") waarnaar hierboven wordt verwezen, wordt aangegeven in kalenderjaren en gaat in op de verzenddatum van het Product door de Fabrikant.
Voor de volgende groep producten vervalt de Garantieperiode aan het einde van wat zich eerder voordoet: (a) de vermelde tijdsperiode voor het hieronder geïdentificeerde Product of (b) het moment van overschrijding van de aangegeven duurzaamheidslimiet voor het gebruik van het Product door de Klant. Dit is (i) het moment waarop de totale cumulatieve gegevens in het Product (zoals vastgelegd in het S.M.A.R.T.-kenmerk (E6h/230) “Media Wear Out Indicator” van het Product) 100% van de duurzaamheidslimiet bereikt of (ii) het totale aantal weggeschreven terabytes (TBW) zoals aangegeven in de onderstaande tabel of in de Specificaties voor het Product. In het geval van een conflict tussen de onderstaande tabel en de Specificaties, hebben de Specificaties voorrang.
| English | Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|---|
| German | Produktfamilie | SKU-Nr. | Garantiezeit | Belastbarkeit |
| French | Gamme de produits | UGS | Durée de garantie | Résistance |
| Chinese Traditional |
产品系列 | SKU | 质保期 | 耐久性 |
| Chines Simplified |
產品系列 | SKU | 保固長度 | 耐久度 |
| Korean | 제품군 | SKU | 보증 기간 | 내구성 |
| Japanese |
製品ファミリー | SKU番号 | 保証の長さ | 耐久性 |
| Product Family: Western Digital-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| WD Blue SN580 NVMe™ SSD | WDS100T3B1E-00CHF0 | Five (5) years | 600 TBW |
| Western Digital CL SN520 NVMe™ SSDs | SDAPMUW-128G-1022 SDAPMUW-256G-1022 SDAPMUW-512G-1022 SDAPNUW-128G-1022 SDAPNUW-256G-1022 SDAPNUW-512G-1022 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital CL SN720 NVMe™ SSDs | SDAQNTW-256G-1022 SDAQNTW-512G-1022 SDAQNTW-1T00-1022 SDAQNTX-2T00-1022 |
Five (5) years | 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital PC SN520 NVMe™ SSD | SDAPTUW-128G SDAPTUW-256 SDAPTUW-512G SDAPMUW-128G SDAPMUW-256 SDAPMUW-512G SDAPNUW-128G SDAPNUW-256 SDAPNUW-512G |
Five (5) years | 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW |
| Western Digital PC SN720 NVMe™ SSD | SDAPNTW-256G SDAPNTW-512G SDAPNTW-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN730 NVMe™ SSD | SDBPNTY-256G SDBPNTY-512G SDBPNTY-1T00 SDBQNTY-256G SDBQNTY-512G SDBQNTY-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN735 NVMe™ | SDBPNHH-256G SDBPNHH-512G SDBPNHH-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN740 NVMe™ | SDDPTQD-256G SDDPTQD-512G SDDPTQD-1T00 SDDPTQE-2T00 SDDPNQD-256G SDDPNQD-512G SDDPNQD-1T00 SDDPNQE-2T00 SDDQTQD-256G SDDQTQD-512G SDDQTQD-1T00 SDDQTQE-2T00 SDDQNQD-256G SDDQNQD-512G SDDQNQD-1T00 SDDQNQE-2T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW |
| Western Digital IX SN530 NVMe™ SSD, TLC | SDBPTPZ-256G-XI SDBPTPZ-512G-XI SDBPTPZ-1T00-XI SDBPNPZ-256G-XI SDBPNPZ-512G-XI SDBPNPZ-1T00-XI SDBPNPZ-2T00-XI |
Five (5) years | 200 TBW 400 TBW 800 TBW 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital IX SN530 NVMe™ SSD, SLC | SDBPTPZ-085G-XI SDBPTPZ-170G-XI SDBPTPZ-340G-XI SDBPNPZ-085G-XI SDBPNPZ-170G-XI SDBPNPZ-340G-XI |
Five (5) years | 4000 TBW 8000 TBW 16000 TBW 4000 TBW 8000 TBW 16000 TBW |
| Western Digital PC SN530 NVMe™ SSD | SDBPTPZ-256G SDBPTPZ-512G SDBPTPZ-1T00 SDBPMPZ-256G SDBPMPZ-512G SDBPMPZ-1T00 SDBPNPZ-256G SDBPNZ-512G SDBPNZ-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SA530 SATA SSD | SDASB8Y-256G-1122 SDASB8Y-512G-1122 SDASB8Y-1T00-1122 SDASN8Y-256G-1122 SDASN8Y-512G-1122 SDASN8Y-1T00-1122 SDATB8Y-256G-1122 SDATB8Y-512G-1122 SDATB8Y-1T00-1122 SDATN8Y-256G-1122 SDATN8Y-512G-1122 SDATN8Y-1T00-1122 SDASB8Y-256G SDASB8Y-512G SDASB8Y-1T00 SDASN8Y-256G SDASN8Y-512G SDASN8Y-1T00 SDATB8Y-256G SDATB8Y-512G SDATB8Y-1T00 SDATN8Y-256G SDATN8Y-512G SDATN8Y-1T00 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital PC SN810 NVMe™ SSD |
SDCPNRY-256G SDCPNRY-512G SDCPNRY-1T00 SDCPNRZ-2T00 SDCQNRY-256G SDCQNRY-512G SDCQNRY-1T00 SDCQNRZ-2T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW |
| Product Family: SanDisk-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| U110 mSATA SSDs | SDSA6DM-016G SDSA6DM-024G SDSA6DM-032G |
One (1) year | See Specifications |
| Extreme Pro SATA SSDs | SDSSDXPS-960G-G25 SDSSDXPS-480G-G25 SDSSDXPS-240G-G25 |
Ten (10) years | 80 TBW |
| Solid State Drive SSDs | SDSSDP-128G-G25 SDSSDP-064G-G25 |
Three (3) years | See Specifications |
| U110 2.5" SSDs | SDSA6GM-032G SDSA6GM-064G-1022 SDSA6GM-064G-1122 SDSA6GM-128G-1022 SDSA6GM-128G-1122 |
Three (3) years | See Specifications |
| U110 mini mSATA SSDs | SDSA6FM-016G SDSA6FM-024G SDSA6FM-032G |
One (1) year | See Specifications |
| U110 m.2 SSDs | SDSA6MM-008G SDSA6MM-016G SDSA6MM-024G SDSA6MM-032G SDSA6PM-064G SDSA6PM-128G |
One (1) year | See Specifications |
| Ultra II SATA SSDs | SDSSDHII-960G-G25 SDSSDHII-480G-G25 SDSSDHII-240G-G25 SDSSDHII-120G-G25 |
Three (3) years | 80 TBW |
| X110 mSATA SSDs | SD6SF1M-256G-1022 SD6SF1M-256G-1022I SD6SF1M-128G-1022 SD6SF1M-128G-1022I SD6SF1M-064G-1022 SD6SF1M-064G-1022I SD6SF1M-032G-1022 SD6SF1M-032G-1022I |
Five (5) years | See Specifications |
| X110 2.5" SSDs | SD6SB1M-064-1022I SD6SB1M-064G-1022 SD6SB1M-128-1022I SD6SB1M-128G-1022 SD6SB1M-256-1022I SD6SB1M-256G-1022 SD6SB1M-064G SD6SB1M-128G SD6SB1M-256G |
Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years One (1) year One (1) year |
See Specifications |
| X210 2.5" SSDs | SD6SB2M-128G-1022I SD6SB2M-256G-1022I SD6SB2M-512G-1022 |
Five (5) years | 80 TBW |
| X210 SATA 2.5" | SD6SB2M-128G SD6SB2M-256G SD6SB2M-512G |
One (1) year | 80 TBW |
| X300s 2.5" SSDs | SD7SB3Q-064G-1022I SD7SB3Q-064G-1022 SD7SN3Q-064G-1122 SD7UB2Q-010T-1022 SD7UB2Q-010T-1122 SD7UB2Q-512G-1022 SD7UB2Q-512G-1122 SD7UB3Q-128G-1022 SD7UB3Q-128G-1122 SD7UB3Q-256G-1022 SD7UB3Q-256G-1122 SD7UN3Q-128G-1022 SD7UN3Q-256G-1022 SD7UN3Q-512G-1122 |
Five (5) years | 80 TBW |
| X300s SATA 2.5" SSDs | SD7SB2Q-010T SD7SB2Q-512G SD7SB3Q-064G SD7SB3Q-128G SD7SB3Q-256G SD7UB2Q-512G SD7UB3Q-128G SD7UB3Q-256G |
Three (3) years | 80 TBW |
| X300s M.2 SSDs | SD7SN3Q-064G SD7SN3Q-128G SD7SN3Q-256G SD7SN3Q-512G SD7UN3Q-128G SD7UN3Q-256G SD7UN3Q-512G |
Three (3) years | 80 TBW |
| X300 2.5" SSDs | SD7SB6S-128G SD7SB6S-256G SD7SB7S-010T SD7SB7S-512G SD7UB6S-128G SD7UB6S-256G SD7UB7S-512G SD7SB7S-960G SD7SB6S-128G-1122 SD7SB6S-256G-1122 SD7SB7S-010T-1122 SD7SB7S-512G-1122 SD7SF6S-128G-1122 SD7SF6S-256G-1122 |
Three (3) years | 80 TBW |
| X300 M.2 2280 SSDs | SD7SN6S-128G SD7SN6S-256G SD7SN6S-512G SD7UN6S-128G SD7UN6S-256G SD7UN6S-512G |
Three (3) years | 80 TBW |
| X300 mSATA SSDs | SD7SF6S-128G SD7SF6S-256G SD7SF6S-512G-1122 |
Three (3) years Three (3) years Five (5) years |
80 TBW 80 TBW 80 TBW |
| X400 2.5" SSDs | SD8SB8U-1T00-1122 SD8TB8U-1T00-1122 SD8SB8U-512G-1122 SD8TB8U-512G-1122 SD8SB8U-256G-1122 SD8TB8U-256G-1122 SD8SB8U-128G-1122 |
Five (5) years | 320 TBW 320 TBW 160 TBW 160 TBW 80 TBW 80 TBW 72 TBW |
| X400 M.2 2280 SSDs | SD8SN8U-1T00-1122 SD8SN8U-512G-1122 SD8SN8U-256G-1122 SD8SN8U-128G-1122 SD8TB8U-128G-1122 |
Five (5) years | 320 TBW 160 TBW 80 TBW 72 TBW 72 TBW |
| Z400s 2.5" SSDs | SD8SBAT-256G-1122 SD8SBAT-128G SD8SBAT-128G-1122 SD8SBAT-064G SD8SBAT-064G-1122 SD8SBAT-032G SD8SBAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z400s mSATA SSDs | SD8SFAT-128G SD8SFAT-128G-1122 SD8SFAT-064G SD8SFAT-064G-1122 SD8SFAT-032G SD8SFAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z400s M.2 2280 SSDs | SD8SNAT-256G SD8SNAT-256G-1122 SD8SNAT-128G SD8SNAT-128G-1122 SD8SNAT-064G SD8SNAT-064G-1122 |
Five (5) years | 72 TBW 72 TBW 72 TBW 72 TBW 40 TBW 40 TBW |
| Z400s M.2 2242 SSDs | SD8SMAT-128G SD8SMAT-128G-1122 SD8SMAT-064G SD8SMAT-064G-1122 SD8SMAT-032G SD8SMAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z410 2.5" SSDs | SD8SBBU-120G-1122 SD8SBBU-240G-1122 SD8SBBU-480G-1122 |
Three (3) years | 40 TBW 80 TBW 120 TBW |
| X600 2.5”/7mm cased Non-SED SSDs | SD9SB8W-128G SD9SB8W-256G SD9SB8W-512G SD9SB8W-1T00 SD9SB8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 M.2 2280 Non-SED SSDs | SD9SN8W-128G SD9SN8W-256G SD9SN8W-512G SD9SN8W-1T00 SD9SN8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 2.5”M/7mm cased SED SSDs | SD9TB8W-128G SD9TB8W-256G SD9TB8W-512G SD9TB8W-1T00 SD9TB8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 M.2 2280 SED SSDs | SD9TN8W-128G SD9TN8W-256G SD9TN8W-512G SD9TN8W-1T00 SD9TN8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| Any Other Non-Customized Commercially Available SanDisk® SSD | XXXXXXXXXXXXXX | One (1) year | See Specifications |
Voor de volgende groep producten vervalt de Garantieperiode aan het einde van wat zich eerder voordoet: (a) de aangegeven tijdsperiode voor het hieronder geïdentificeerde Product of (b) het moment van overschrijding van de aangegeven duurzaamheidslimiet voor het gebruik van het Product door de Klant, hetgeen zal worden gemeten door het gemiddelde aantal schrijfbewerkingen van de drive per dag (DWPD) voor het Product te berekenen tijdens de geprojecteerde garantieduur van het Product zoals aangegeven in de onderstaande tabel.
| Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|
| Optimus Extreme™ SAS SSDs | SDLKOE9W-100G-5CA1 SDLKOD9W-200G-5CA1 SDLKOC9W-400G-5CA1 SDLLOC9W-800G-5CA1 |
Five (5) years | 45 DWPD |
| Optimus Ultra™ SAS SSDs | SDLKOEGW-150G-5CA1 SDLKODGW-300G-5CA1 SDLKOCGW-600G-5CA1 SDLLOCGW-012T-5CA1 |
Five (5) years | 30 DWPD |
| Optimus Ascend™ SAS SSDs | SDLKOEDM-200G-5CA1 SDLKODDM-400G-5CA1 SDLKOCDM-800G-5CA1 SDLLOCDM-016T-5CA1 |
Five (5) years | 10 DWPD |
| Optimus Ascend™ SAS SSDs - Recertified Product | SDLKOEDM-200G-5CRC SDLKODDM-400G-5CRC SDLKOCDM-800G-5CRC SDLLOCDM-016T-5CRC SDLKOEDM-200G-5CRZ SDLKODDM-400G-5CRZ SDLKOCDM-800G-5CRZ SDLLOCDM-016T-5CRZ |
Three (3) years Three (3) years Three (3) years Three (3) years One (1) year One (1) year One (1) year One (1) year |
10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD |
| Optimus Eco™ SAS SSDs | SDLKOD6R-400G-5CA1 SDLKOC6R-800G-5CA1 SDLLOC6R-016T-5CA1 SDLLOC6R-020T-5CA1 |
Five (5) years | 3 DWPD 3 DWPD 3 DWPD 1 DWPD |
| Optimus MAX™ SAS SSD | SDLLOCDR-038T-5CA3 SDLLOCDR-038T-5CA1 |
Five (5) years | 0.5 DWPD |
| Optimus MAX™ SAS SSD - Recertified Product | SDLLOCDR-038T-5CRC SDLLOCDR-038T-5CRZ |
Three (3) years One (1) Year |
0.5 DWPD |
| Lightning Ultra™ Gen. II SAS SSDs | SDLTMDKW-200G-5CA1 SDLTMDKW-400G-5CA1 SDLTMCKW-800G-5CA1 |
Five (5) years | 25 DWPD |
| Lightning Ascend™ Gen. II SAS SSDs | SDLTODKM-200G-5CA1 SDLTODKM-400G-5CA1 SDLTODKM-800G-5CA1 SDLTOCKM-016T-5CA1 |
Five (5) years | 10 DWPD |
| Lightning Eco™ Gen. II SAS SSDs | SDLTODKR-800G-5CA1 SDLTOCKR-016T-5CA1 |
Five (5) years | 3 DWPD |
| Lightning® Write-Intensive SAS SSDs | SDLB6HS-200GC-00 SDLB6HS-400GC-00 |
Five (5) years | 25 DWPD |
| Lightning Mixed-Use SAS SSDs | SDLB6HM-200GC-00 SDLB6HM-400GC-00 SDLB6HM-800GC-00 |
Five (5) years | 10 DWPD |
| Lightning Read-Intensive SAS SSDs | SDLB6JC-400GC-00 SDLB6JC-800GC-00 SDLB6JC-016TC-00 |
Three (3) years | 1 DWPD |
| CloudSpeed Ultra™ SATA SSDs | SDLFOEAM-100G-1HA1 SDLFODAM-200G-1HA1 SDLFODAM-400G-1HA1 SDLFOCAM-800G-1HA1 |
Five (5) years | 3 DWPD |
| CloudSpeed Ascend™ SATA SSDs | SDLFOEAR-120G-1HA1 SDLFODAR-240G-1HA1 SDLFODAR-480G-1HA1 SDLFOCAR-960G-1HA1 |
Five (5) years | 1 DWPD |
| CloudSpeed Ascend™ SATA SSDs - Recertified Product | SDLFOEAR-120G-1HA1 SDLFODAR-240G-1HA1 SDLFODAR-480G-1HA1 SDLFOCAR-960G-1HA1 |
Three (3) years | 1 DWPD |
| CloudSpeed Eco™ SATA SSDs | SDLFNDAR-240G-1HA2 SDLFNDAR-480G-1HA2 SDLFNCAR-960G-1HA2 |
Three (3) years | 1 DWPD |
| CloudSpeed Eco Gen. II™ SSDs | SDLF1DAR-480GC-1Hxx SDLF1DAR-960GC-1Hxx SDLF1CRR-019TC-1Hxx |
Five (5) years | 0.6 DWPD |
| CloudSpeed Ultra Gen. II™ SSDs | SDLF1DAM-400GC-1Hxx SDLF1DAM-800GC-1Hxx SDLF1CRM-016TC-1Hxx |
Five (5) years | 1.8 DWPD |
| ULLtraDIMM™ DDR3 SSDs | SDLOODFM-200G-6KB1 SDLOOCFM-400G-6KB1 |
Five (5) years | 10 DWPD |
Voor de volgende groep PCIe-producten vervalt de Garantieperiode aan het einde van wat zich eerder voordoet: (a) de aangegeven tijdsperiode voor het hieronder geïdentificeerde Product of (b) het moment van overschrijding van de aangegeven duurzaamheidslimiet voor het gebruik van het Product door de Klant, hetgeen zal worden gemeten door het totale aantal weggeschreven petabytes (PBW) voor normaal gebruik te berekenen tijdens de geprojecteerde garantieduur van het Product zoals aangegeven in de onderstaande tabel. Voor gebruikers die oplossingen implementeren met meerdere producten, wordt bij de duurzaamheidsclassificaties uitgegaan van een uniforme verdeling van schrijfbewerkingen over alle producten.
| Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|
| ioFX 420GB | SDFABAMOF-420G-SF1 | Five (5) years | 2 PBW |
| ioFX2 1.6TB | SDFABAMOF-1T65-SF1 | Five (5) years | 8 PBW |
| ioFX2 410 GB | SDFABAMOF-410G-SF1 | Five (5) years | 2 PBW |
| Fusion ioMemory SX300-1300 | SDFACAMOS-1T30-SF1 | Five (5) years | 4 PBW |
| Fusion ioMemory SX300-1600 | SDFACAMOS-1T60-SF1 | Five (5) years | 5.5 PBW |
| Fusion ioMemory SX300-3200 | SDFACAMOS-3T20-SF1 | Five (5) years | 11 PBW |
| Fusion ioMemory SX300-6400 | SDFACCMOS-6T40-SF1 | Five (5) years | 22 PBW |
| Fusion ioMemory SX350-1300 | SDFADAMOS-1T30-SF1 | Five (5) years | 4 PBW |
| Fusion ioMemory SX350-1600 | SDFADAMOS-1T60-SF1 | Five (5) years | 5.5 PBW |
| Fusion ioMemory SX350-3200 | SDFADAMOS-3T20-SF1 | Five (5) years | 11 PBW |
| Fusion ioMemory SX350-6400 | SDFADCMOS-6T40-SF1 | Five (5) years | 22 PBW |
| Fusion ioMemory PX600-1000 | SDFACAMOP-1T00-SF1 | Five (5) years | 12 PBW |
| Fusion ioMemory PX600-1300 | SDFACAMOP-1T30-SF1 | Five (5) years | 16 PBW |
| Fusion ioMemory PX600-2600 | SDFACAMOP-2T60-SF1 | Five (5) years | 32 PBW |
| Fusion ioMemory PX600-5200 | SDFACCMOP-5T20-SF1 | Five (5) years | 64 PBW |
| Skyhawk NVMe PCIe SSD 1.92TB | SDLC2CLR-019T-3NA1 | Five (5) years | 2.1 PBW |
| Skyhawk NVMe PCIe SSD 3.84TB | SDLC2LLR-038T-3NA1 | Five (5) years | 3.5 PBW |
| Skyhawk Ultra NVMe PCIe SSD 1.6TB | SDLC2CLR-016T-3NA1 | Five (5) years | 4.96 PBW |
| Skyhawk Ultra NVMe PCIe SSD 3.2TB | SDLC2LLR-032T-3NA1 | Five (5) years | 7 PBW |
Garantie-informatie voor Embedded Integrated Solutions (“EIS”)
Voor de volgende groep EIS-producten vervalt de Garantieperiode aan het einde van wat zich eerder voordoet: (a) de hieronder aangegeven tijdsperiode voor het van toepassing zijnde Product of (b) het moment van overschrijding van de aangegeven betrouwbaarheidskenmerken (met inbegrip van de duurzaamheidslimiet), zoals geïdentificeerd in de Specificatie, voor het gebruik van het Product door de Klant.
| Product Family: Western Digital-iNAND |
SKU | Warranty Length |
|---|---|---|
| iNAND EM122/EM131/EM132/EU511/EU521/EU551/EM141/EU151/EM102/EU331/EU561, 7250/7550/8630MC and CL Series |
SDINBDG4, SDINBDA4,SDINBDA2, SDINBDA6, SDINEDK4, SDINFDK4, SDINFDO4, SDINBDV4, SDINBDI4, SDINBDJ4, SDINDDK4, SDINFEO4, SDINFEO2 | One (1) year |
| iNAND EM123/EM133, 7250/7550 CH Series | SDINBDG4-H2, SDINBDA6-H | Two (2) years |
| iNAND EM122/EM132/EU312/EU552, 7250I/7550I/8521I IX Series | SDINBDG4-I2, SDINBDG4-XI2, SDINBDA6-I2, SDINBDA6-XI2, SDINDDH6-I, SDINDDH6-XI, SDINFDQ6-I, SDINFDQ6-XI | Two (2) years |
| iNAND EM122/EM132/EU312/EU552, 7250A/7550A/8521A AT Series | SDINBDG4-A2, SDINBDG4-XA2, SDINBDG4-ZA2, SDINBDA6-XA2, SDINBDA6-ZA2, SDINDDH6-XA2, SDINDDH6-ZA2, SDINFDQ6-XA2,SDINFDQ6-ZA | Two (2) years |
2. Op voorwaarde dat de maximale TBW-waarde (weggeschreven terabytes), zoals gespecificeerd in het gegevensblad van het desbetreffende product) niet wordt bereikt voorafgaand aan het einde van de Garantieperiode, zoals hierboven aangegeven
| Product Family: Western Digital-SD and microSD |
SKU | Warranty Length |
|---|---|---|
| SD and microSD Cards LD101/LD301/LD501/QD101/QD301/QD501/CL Series | SDSDAA, SDSDAD, SDSDAE, SDSDQAB, SDSDQAD, SDSDQAE | One (1) year |
| SD and microSD Cards EB/EC/ED Series | SDSDEB, SDSDEC, SDSDQEB, SDSDQEC, SDSDQED | Two (2) years |
| SD and microSD Cards AF3, LD332/QD332/QD334 IX Series | SDSDAF3, SDSDQAF3 | Two (2) years |
| SD and microSD Cards LD342/QD342 IX Series | SDSDAF4, SDSDQAF4 | Two (2) years |
| SD Cards AG3, LD332 AT Series | SDSDAG3 | Two (2) years |
| Product Family: Western Digital USB |
SKU | Warranty Length |
|---|---|---|
| USB | SDUFD33, SDUFD50, SDUFD51 | One (1) year |
| USB H Series | SDUFDEC, SDUFDEA | Two (2) years |
Als uw Product is aangeschaft bij een OEM en de SKU van uw Product niet wordt genoemd in enige tabel in de Garantie, neemt u contact op met uw OEM om de duur van de garantieperiode voor uw Product te bepalen.
G. Gegevensbladen en specificaties van producten
The product datasheets and specifications for the Products can be found on the Customer Support site. If the Specifications for the Product cannot be found on https://sandisk.com/support, please contact Customer Service to obtain a copy of the documents.
Alle vragen met betrekking tot het gebruik van deze garantie kunt u richten aan: SanDisk Technologies, Inc., 951 SanDisk Drive, Milpitas, CA 95035; T.a.v.: Commercial Legal Department.
SanDisk Limited Warranty for SanDisk Brand Consumer Flash Products
(see separate Western Digital Limited Warranty for SanDisk Brand Consumer HDD Products)
SanDisk provides this limited warranty to the end user purchaser (“You”), that this product (the “Product”), excluding content and or software supplied with or on the Product, will be free from material defects in manufacture, will conform to SanDisk's published product specifications, and will be fit for normal use in accordance with published instructions during the Warranty Period specified in the table commencing on the date of purchase provided that the Product is legally placed on the market. This warranty is provided only to You and is not transferable.
This warranty does not cover use of the Product in connection with the following uses or devices (as determined by SanDisk): (i) normal wear and tear, (ii) video monitoring, security, and surveillance devices, (iii) internet protocol/network cameras, (iv) in-car recording devices/dashboard cameras/black box cameras, (v) display devices that loop video, (vi) continuous recording set top box devices, (vii) continuous data logging devices like servers, or (viii) other excessive uses that exceed normal use in accordance with published instructions. The warranty exclusions set forth in points (ii)-(vii) above do not apply to the following: SanDisk High Endurance Video Monitoring microSD Cards located here.
This warranty covers only original SanDisk® consumer flash products. United States consumers only: SanDisk will not provide any support for any SanDisk® products that SanDisk Technologies, Inc. has not imported into the United States and sold through its authorized channels.
To make a warranty claim please contact SanDisk at the telephone number in the table or support@SanDisk.com within the Warranty Period and provide proof of purchase (showing date and place of purchase and name of the reseller) and product name, type and number. You may return the Product after first obtaining a Return Material Authorization number and following any other guidelines listed. For further information see sandisk.com/support. This warranty is conditioned upon the return of the Product. SanDisk is not responsible for any Product lost or damaged during shipping. California consumers only: California law provides that for in-warranty service, California residents have the option to return the Product to (A) the retail store location where the Product was purchased or (B) to another retail store location that sells the SanDisk product of the same type.
SanDisk may, at its option, either: (1) repair or replace the Product with a new reconditioned or refurbished Product of equal or greater capacity, or another equivalent product; or (2) refund the current market value of the Product at the time the warranty claim is made to SanDisk if SanDisk is unable to repair or replace the Product. In the case of replacements, SanDisk may replace the Product with one that was previously used, repaired, and tested to meet SanDisk specifications. SanDisk will not be liable for indirect or consequential damage (including loss of data), or for damage caused by improper use (including use in an incompatible device or manner and use otherwise not in accordance with the instructions), or by improper installation, unprofessional repair, modification or accident. This constitutes SanDisk's entire liability which will never exceed the price you paid for it, plus the necessary costs you made for the warranty claim. SanDisk products must not be used in applications where failure could threaten injury or life, such as life support systems. SANDISK DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES TO THE FULLEST EXTENT PERMITTED BY LAW. IF SANDISK CANNOT DISCLAIM IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN TO THE EXTENT POSSIBLE, SUCH IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THE EXPRESS WARRANTY. THE WARRANTY DURATION ON ANY REPLACED PRODUCT WILL BE THAT PORTION OF THE WARRANTY PERIOD REMAINING ON YOUR ORIGINAL PRODUCT. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.
This limited warranty gives you specific legal rights. National, state and local laws may grant you other rights that are not affected by this warranty.
SANDISK MANUFACTURER'S RETAIL PRODUCTS LIMITED WARRANTY - AMERICAS (NON-US)
SanDisk warrants to the end user, that this product, excluding content and or software supplied with or on the product, will be free from material defects in manufacture, will conform to SanDisk's published product specifications and be fit for normal use during the Warranty Period specified in the table commencing on the date of purchase provided that the product is legally placed on the market. This warranty is provided only to You and is not transferable. Název produktu Exkluzivní
This warranty does not cover use of the Product in connection with the following uses or devices (as determined by SanDisk): (i) normal wear and tear, (ii) video monitoring, security, and surveillance devices, (iii) internet protocol/network cameras, (iv) in-car recording devices/dashboard cameras/black box cameras, (v) display devices that loop video, (vi) continuous recording set top box devices, (vii) continuous data logging devices like servers, or (viii) other excessive uses that exceed normal use in accordance with published instructions. The warranty exclusions set forth in points (ii)-(vii) above do not apply to the following: SanDisk High Endurance Video Monitoring microSD Cards located here.
This warranty covers only original SanDisk® consumer flash products. To the extent permitted by law, SanDisk reserves the right to decline warranty support to goods not imported through authorized channels.
To make a warranty claim please contact SanDisk at the telephone number in the table or support@SanDisk.com within the Warranty Period and provide proof of purchase (showing date and place of purchase and name of the reseller) and product name, type and number. You may return the product after first obtaining a Return Material Authorization number and following any other guidelines listed. For further information see sandisk.com/support. This warranty is conditional upon the return of the Product. SanDisk is not responsible for any Product lost or damaged during shipping.
SanDisk may at its option repair this product or provide you with an equivalent product; and if unable to repair or replace the product, will refund the purchase price. SanDisk will not be liable for indirect or consequential damage (including loss of data), or for damage caused by improper use (including use in an incompatible device and use not in accordance with the instructions), or by improper installation, unprofessional repair, modification or accident. This constitutes SanDisk's entire liability which will never exceed the price you paid for it, plus the necessary costs you made for the warranty claim. SanDisk products must not be used in applications where failure could threaten injury or life, such as life support systems. SANDISK DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES TO THE FULLEST EXTENT PERMITTED BY LAW. IF SANDISK CANNOT DISCLAIM IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN TO THE EXTENT POSSIBLE, SUCH IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THE EXPRESS WARRANTY. THE WARRANTY DURATION ON ANY REPLACED PRODUCT WILL BE THAT PORTION OF THE WARRANTY PERIOD REMAINING ON YOUR ORIGINAL PRODUCT.
National, state and local laws may grant you other rights that are not affected by this warranty.
Australia consumers only: SanDisk's products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the products repaired or replaced if the products fail to be of acceptable quality and the failure does not amount to a major failure.
SanDisk Limited Warranty for Ultrastar and SanDisk DC SSD Products
(see separate Western Digital Limited Warranty for Ultrastar HDD Products)
SanDisk garantiza que el Producto SSD (el “Producto”), cuando se usa e instala de acuerdo con las especificaciones de SanDisk para dicho Producto, estará libre de defectos de materiales y de fabricación y cumplirá sustancialmente con las especificaciones de SanDisk para dicho Producto durante el Periodo de la Garantía.
¿Qué cubre esta garantía limitada?
Esta Garantía Limitada se aplica a productos SSD Ultrastar y HGST de SanDisk (el “Producto”) adquiridos a través de un distribuidor autorizado por parte del comprador original para el uso normal y no con fines de reventa.
¿Cuánto dura la cobertura de la garantía limitada?
Las garantías de Productos SanDisk para Productos de SSD tienen distintos periodos de cobertura y se limitan según la vida útil del medio flash usado para el Producto. Para determinar el periodo de garantía para su Producto, visite www.sandisk.com. La garantía del producto finalizará en la fecha anterior de (i) la fecha en la que el medio flash haya alcanzado el uno por ciento (1%) de vida útil restante o (ii) la finalización del periodo asociado con el Producto. Usted puede determinar la vida útil restante del medio flash usando la función “SMART” (E9) (“Porcentaje restante de vida útil”) del software Drive Manager. El software Drive Manager puede descargarse gratuitamente de SanDisk. Es posible que se requiera una prueba válida de compra para comprobar la elegibilidad. Si no cuenta con una prueba válida de compra, el periodo de garantía limitada se medirá a partir de la fecha de venta de SanDisk al distribuidor autorizado.
Mi Producto ha fallado. ¿Qué pasa ahora?
Si está teniendo problemas con un Producto, antes de solicitar el servicio de la garantía limitada, primero siga los procedimientos de solución de problemas que SanDisk o su revendedor/distribuidor proporcionan.
Para obtener el servicio de garantía limitada, primero debe obtener una Autorización de Devolución de Materiales y una dirección de envío poniéndose en contacto con el Centro de Llamadas de SanDisk apropiado en https://shop.sandisk.com/cs-cz/support. Debe devolver el Producto en garantía usando el embalaje aprobado a nuestro centro de logística. Las pautas de embalaje pueden encontrarse en: https://shop.sandisk.com/cs-cz/support/store/packaging-instructions. Usted deberá pagar todo cargo de envío, impuestos y seguro relacionados con el envío de la unidad a nuestro centro de logística. Debería eliminar toda información personal del Producto antes de su devolución.
¿Qué hará SanDisk?
SanDisk reemplazará el Producto por un Producto con funcionalidad equivalente, previo pago del envío. SanDisk podrá reemplazar su Producto por un producto que haya sido utilizado previamente y que se haya reparado y evaluado para cumplir con las especificaciones de SanDisk. Usted recibirá la titularidad del Producto de reemplazo al momento de la entrega en el punto de envío de SanDisk y SanDisk retendrá la titularidad del Producto devuelto. Usted se hará cargo de la importación del Producto de reemplazo, si corresponde. SanDisk no devolverá la unidad de disco original al usuario final. Por lo tanto, el usuario final es responsable de pasar los datos a otro medio antes de la devolución. La recuperación de datos no está cubierta por esta garantía y no es parte del proceso de devoluciones en virtud de la garantía. SanDisk garantiza que los Productos de reemplazo quedarán cubiertos por el mayor periodo entre el tiempo restante de la garantía del Producto original o 90 días.
¿Qué no cubre esta garantía limitada?
La garantía limitada no cubre daños que resulten del uso indebido, accidente, negligencia, modificación o alteración del hardware o software, manipulación, entorno físico u operativo inadecuado más allá de las especificaciones del Producto, mantenimiento inadecuado o falla provocada por un producto por el cual SanDisk no es responsable. No se extiende ninguna garantía por un funcionamiento ininterrumpido o sin errores o por defectos de diseño. No se extiende ninguna garantía por pérdida o daño de los datos. Usted debe respaldar regularmente los datos almacenados en su Producto en un producto de almacenamiento separado. No se extiende ninguna garantía por el Producto si se le han retirado o alterado las etiquetas de identificación. No se extiende ninguna garantía por ningún software relacionado o asociado con el Producto incluidos, a modo no taxativo, unidades de disco, herramientas o aplicaciones de software y todo software se proporciona TAL COMO ESTÁ. SANDISK NO EXTIENDE NIGUNA OTRA GARANTÍA DE NINGÚN TIPO, INCLUIDAS, A MODO NO TAXATIVO, LAS GARANTÍAS IMPLÍCITAS O CONDICIONES DE COMERCIABILIDAD E IDONEIDAD PARA UN PROPÓSITO EN PARTICULAR. ALGUNAS JURISDICCIONES NO PERMITEN LA LIMITACIÓN DE GARANTÍAS IMPLÍCITAS, POR LO QUE ES POSIBLE QUE ESTA LIMITACIÓN NO SE APLIQUE EN SU CASO. SANDISK no será responsable de devolverle productos que no están cubiertos por esta garantía limitada.
¿Cómo se limita nuestra responsabilidad?
SANDISK Y SUS EMPRESAS AFILIADAS, PROVEEDORES, DISTRIBUIDORES Y REVENDEDORES NO SE HARÁN RESPONSABLES POR NADA DE LO SIGUIENTE: 1) RECLAMACIONES DE TERCEROS CONTRA USTED POR DAÑOS (QUE NO SEAN LESIONES CORPORALES, INCLUIDA LA MUERTE Y OTROS BIENES MUEBLES TANGIBLES; 2) PÉRDIDA O DAÑO DE SUS DATOS; O 3) DAÑOS ESPECIALES, OCASIONALES O INDIRECTOS NI POR DAÑOS ECONÓMICOS CONSECUENTES (INCLUIDA LA PÉRDIDA DE BENEFICIOS O AHORROS), AÚN CUANDO SE INFORME SOBRE LA POSIBILIDAD. ALGUNAS JURISDICCIONES NO PERMITEN LA LIMITACIÓN DE RESPONSABILIDAD, DAÑOS OCASIONALES O CONSECUENTES, POR LO QUE ES POSIBLE QUE LA LIMITACIÓN MENCIONADA NO SE APLIQUE EN SU CASO. SANDISK se reserva el derecho de modificar estos términos de garantía en cualquier momento.
¿Cómo se aplica la legislación local?
ESTA GARANTÍA LIMITADA LE OTORGA DERECHOS LEGALES ESPECÍFICOS Y ES POSIBLE QUE TENGA OTROS DERECHOS QUE PUEDEN VARIAR SEGÚN LA JURISDICCIÓN.
Déclaration de garantie
Garantie limitée Western Digital pour les disques durs HGST et Ultrastar de Western Digital
Western Digital garantit que les disques durs HGST et Ultrastar de Western Digital (« Produit »), lorsqu'ils sont correctement utilisés et installés conformément aux spécifications de Western Digital pour ce type de Produit, seront exempts de défauts de matériaux et de main-d'œuvre et seront substantiellement conformes aux spécifications de Western Digital du Produit concerné pendant la période de garantie.
Que couvre cette garantie limitée ?
Cette garantie limitée s'applique aux disques durs HGST et Ultrastar de Western Digital neufs, achetés chez un revendeur autorisé par l'acheteur d'origine pour une utilisation normale et non destinés à la revente.
Quelle est la durée de la garantie limitée ?
Les garanties des produits Western Digital n'ont pas toutes la même durée. Pour connaître la période de garantie de votre Produit spécifique, veuillez consulter le site www.westerndigital.com/legal/warranty. Une preuve d'achat valide peut être exigée afin de prouver l'éligibilité. Si vous ne disposez pas d'une preuve d'achat valide, la période de garantie limitée sera calculée à partir de la date de la vente par Western Digital au distributeur autorisé.
Mon Produit est défectueux, que faire ?
Si vous rencontrez un problème avec un Produit, avant de faire appel au service de garantie limitée, suivez d'abord les procédures de dépannage fournies par Western Digital ou votre revendeur/distributeur.
Pour bénéficier du service de garantie limitée, vous devez d'abord obtenir une autorisation de retour de matériel et une adresse de livraison en contactant le centre d'appels Western Digital approprié, dont la liste figure à l'adresse suivante : https://www.westerndigital.com/support/international-numbers-hdd. Vous devez renvoyer à notre centre logistique le Produit concerné dans un emballage agréé. Les consignes d'emballage peuvent être consultées à l'adresse suivante https://www.westerndigital.com/support/store/packaging-instructions. Vous devez payer tous les frais de transport, droits et assurances associés à l'expédition du disque à notre centre logistique. Il est recommandé de supprimer toutes les données personnelles du Produit avant de le renvoyer.
Que va faire Western Digital ?
Western Digital remplacera le Produit par un Produit de remplacement équivalent sur le plan fonctionnel, dont le transport sera prépayé. Western Digital peut remplacer votre Produit par un produit qui a déjà été utilisé, réparé et testé pour répondre aux spécifications de Western Digital. Vous recevez le titre de Propriété du produit remplacé lorsque ce dernier est confié au transporteur au point d'expédition de Western Digital, et Western Digital conserve le titre de propriété du Produit retourné. Vous êtes responsable de l'importation du Produit remplacé, le cas échéant. Western Digital ne renverra pas le disque original aux utilisateurs finaux ; par conséquent, l'utilisateur final est responsable du transfert des données sur un autre support avant de le retourner. La récupération de données n'est pas couverte par cette garantie et ne fait pas partie des processus de retour de la garantie. Western Digital garantit que les Produits remplacés sont couverts pour la durée restante de la garantie d'origine du Produit ou pour 90 jours ; la durée la plus longue primant.
Que ne couvre pas cette garantie limitée ?
La garantie limitée ne couvre pas les dommages résultant d'une mauvaise utilisation, d'un accident, de la négligence, d'une modification ou d'une altération du matériel ou du logiciel, d'une manipulation illicite, d'un environnement physique ou opérationnel inadapté et ne respectant pas les spécifications du Produit, d'un mauvais entretien ou d'une panne causée par un produit dont Western Digital ne peut être tenu responsable. Nous ne garantissons pas un fonctionnement ininterrompu ou sans erreur ni l'absence de vice de fabrication. Aucune garantie n'est offerte en cas de perte ou de détérioration des données : vous devez régulièrement sauvegarder les données stockées sur votre Produit sur un différent produit de stockage. Aucune garantie n'est accordée pour les Produits dont l'étiquette d'identification a été retirée ou modifiée. Nous ne garantissons aucun logiciel lié ou associé au Produit, y compris, mais sans s'y limiter, les pilotes de logiciels, outils ou applications, et tous les logiciels sont fournis EN L'ÉTAT. WESTERN DIGITAL NE FOURNIT AUCUNE AUTRE GARANTIE DE QUELQUE NATURE QUE CE SOIT, Y COMPRIS, MAIS SANS S'Y LIMITER, LES GARANTIES OU CONDITIONS IMPLICITES DE COMMERCIABILITÉ ET D'APTITUDE À UN USAGE PARTICULIER. CERTAINES JURIDICTIONS N'AUTORISANT PAS LA LIMITATION DES GARANTIES IMPLICITES, CETTE LIMITATION PEUT NE PAS S'APPLIQUER À VOTRE CAS. Western Digital n'est pas responsable du retour d'un produit qui n'est pas couvert par cette garantie limitée.
En quoi notre responsabilité est-elle limitée ?
WESTERN DIGITAL ET SES FILIALES, FOURNISSEURS, DISTRIBUTEURS ET REVENDEURS NE SONT PAS RESPONSABLES DE CE QUI SUIT : 1) LES DEMANDES DE DOMMAGES ET INTÉRÊTS DÉPOSÉES PAR DES TIERS À VOTRE ENCONTRE (AUTRES QUE LES DOMMAGES CORPORELS COMPRENANT LA MORT ET LES BIENS MEUBLES CORPORELS) ; 2) LA PERTE OU LA DÉTÉRIORATION DE VOS DONNÉES ; OU 3) LES DOMMAGES SPÉCIAUX, ACCIDENTELS OU INDIRECTS, OU TOUT DOMMAGE ÉCONOMIQUE CONSÉCUTIF (Y COMPRIS LA PERTE DE BÉNÉFICES OU D'ÉCONOMIES), MÊME SI CETTE ÉVENTUALITÉ NOUS A ÉTÉ SIGNALÉE. CERTAINES JURIDICTIONS N'AUTORISENT PAS LA LIMITATION DE LA RESPONSABILITÉ, DES DOMMAGES ACCIDENTELS OU CONSÉCUTIFS, AUSSI LES LIMITATIONS CI-DESSUS PEUVENT NE PAS S'APPLIQUER À VOTRE CAS. Western Digital se réserve le droit de modifier les présentes conditions de garantie à n'importe quel moment.
Comment les lois locales s'appliquent-elles ?
CETTE PRÉSENTE GARANTIE LIMITÉE VOUS DONNE DES DROITS SPÉCIFIQUES, ET VOUS POUVEZ EGALEMENT EN AVOIR D'AUTRES QUI DIFFÈRENT D'UNE JURIDICTION À L'AUTRE.
Záruční podmínky pro komerční produkty
Limited Warranty for Western Digital® and SanDisk® Commercial Hardware Flash-based Drive Products
PŘED ZAKOUPENÍM, OTEVŘENÍM NEBO JINÝM POUŽITÍM PRODUKTU VYROBENÉHO SPOLEČNOSTÍ SANDISK TECHNOLOGIES, INC. (DÁLE JEN „VÝROBCEM“) SI DŮKLADNĚ PŘEČTĚTE NÁSLEDUJÍCÍ SMLUVNÍ PODMÍNKY. POUŽITÍM PRODUKTU VYJADŘUJETE SOUHLAS SE SMLUVNÍMI PODMÍNKAMI TOHOTO PROHLÁŠENÍ O OMEZENÉ ZÁRUCE (DÁLE JEN „SMLOUVY“). POKUD SE SMLUVNÍMI PODMÍNKAMI TÉTO SMLOUVY NESOUHLASÍTE, NEPOUŽÍVEJTE TENTO PRODUKT.
A. Informace o záruce
1. This warranty ("Warranty") is provided by SanDisk Technologies, Inc. and its applicable subsidiaries (collectively, "Manufacturer"), is non-transferable, and applies only to the Commercial Hardware Drive Products identified in the Table in Section F below (each, a "Product"). The Warranty is provided solely to the original end user purchaser of this Product (“Customer”).
2. This Warranty does not cover purchases of the Products from a Reseller by a party who is not intending to be the end user of the product. The warranty and support for that product must be initiated by the distributing or reselling party from which the purchase was made ("Reseller") on that party’s behalf.
3. Tato záruka se nevztahuje na padělky, napodobeniny nebo produkty pocházející ze šedého trhu. Výrobce nebude poskytovat žádnou podporu produktů, (i) které výrobce nepřepravil (nebo neudělil svolení k jejich přepravě) do země prodeje nebo (ii) které nebyly prodány autorizovanými kanály.
4. Každý produkt je určen pouze ke komerčnímu použití, nikoli k použití běžnými spotřebiteli nebo domácnostmi. Tato záruka se nevztahuje na žádné osobní nekomerční použití produktu. Pokud jste si tento produkt zakoupili v autorizované maloobchodní prodejně k osobnímu nekomerčnímu použití, příslušná ustanovení maloobchodní záruky produktu najdete na stránce https://www.sandisk.com/warranty.
5. Pokud jsou součástí zákazníkova produktu zvláštní samostatné softwarové programy poskytované výrobcem (např. Ovládací panel SSD), používání těchto programů se řídí licenční smlouvou s koncovým uživatelem těchto programů, nikoli touto smlouvou.
B. Informace o technické podpoře v záruční době
1. Any technical support issues or warranty claims for the Products should be processed through the party from whom Customer purchased the Product.
2. Pokud je uvedený produkt již vestavěný nebo předinstalovaný v zařízení či počítačovém systému třetí strany, musí zákazník pro primární technickou podporu a uplatnění záruky kontaktovat odpovědného výrobce produktu třetí strany.
3. If Customer purchased this product directly from Manufacturer, then Customer may seek technical support by contacting Customer Service within the Warranty Period by email at support@SanDisk.com or at the telephone number for Customer’s region found at https://www.sandisk.com/support/international-phone-numbers. Such technical support shall only address errors which are solely attributable to the manufacture of the Product.
C. Záruční podmínky
1. Manufacturer warrants to Customer that this Product, excluding content and/or software (if applicable) supplied with or within the Product, will, during the applicable Warranty Period (as defined below) specified below under normal use conditions, (a) be free from material defects in material or workmanship and, (b) will materially conform to Manufacturer's published product Specifications (as defined below). A Product will be considered to have a material defect or to be materially defective only if such Product does not meet the stated design lifetime (up to the applicable Warranty Period) and is returned to the appropriate location within the Warranty Period and subject to applicable performance threshold information contained in the Product's datasheet (as produced or provided by Manufacturer).
“Specifications” shall mean operational elements, features, reliability characteristics and functional design specifications for a Product stated in the Product specifications (i.e., documents labeled as “specification” or “data sheet” and such Product’s qualification report).
2. Tato záruka se nevztahuje na poškození tohoto produktu, ke kterému došlo v důsledku nehody, špatného zacházení, nesprávného použití, přírodní či lokální katastrofy, nesprávné instalace, přítomnosti produktu třetí strany v počítačovém systému nebo libovolné neoprávněné demontáže, opravy či úpravy. Může se stát, že produkt bude používán v podmínkách, které způsobí opotřebení média (a ukončení záruky) v záruční době před uplynutím stanovené doby uvedené v příslušné specifikaci odolnosti.
3. V případě rozporu mezi podmínkami této smlouvy a libovolným platným souborem záručních podmínek mezi zákazníkem a výrobcem mají před touto smlouvou přednost podmínky mezi zákazníkem a výrobcem. Tato smlouva má ovšem přednost před předtištěnými podmínkami na všech formulářích zákazníka (např. na nákupních objednávkách vydaných zákazníkem).
D. Uplatnění záruky
1. To make a warranty claim, Customer may either (a) contact the Reseller within the Warranty Period and provide proof of purchase and the returning party's original purchase status (showing date, place of purchase and name of the Reseller as applicable) and product name, type and number or (b) receive a RMA number from Manufacturer and follow Manufacturer’s warranty return procedures. Only the Customer is entitled to exercise the Warranty, and such Customer must return the Product following the guidelines listed by Reseller and/or Manufacturer, including a detailed statement of the problem sufficient to readily reproduce the problem. Manufacturer reserves the right, at its discretion, to direct the Customer to return products through the Reseller.
2. Vrácení může být nutné provést do jiné země, než ve které se zákazník nachází nebo ve které produkt zakoupil.
3. If Customer purchased the Product directly from Manufacturer and believes that it fails to comply with the warranty, then Customer will abide by Manufacturer’s then-current Return Material Authorization (“RMA”) process and Customer shall request an RMA number from Customer Service upon presenting a summary of the defect. Manufacturer will then issue an RMA number to Customer, together with instructions on shipping to Manufacturer the Product believed by Customer to be defective. Customer will return any such Product believed to be defective in an appropriate container, which will conspicuously bear the RMA number Customer obtains from Manufacturer prior to return. Products returned to Manufacturer under this section, and any repaired or replaced Products under this Exhibit, will be delivered to and from Manufacturer at Manufacturer’s expense and risk. Manufacturer (or a contractor of Manufacturer) shall assess the Product and, upon finding a defect, process the return at Manufacturer’s sole expense. If Manufacturer determines that a defect does not exist in such Product, Customer will reimburse Manufacturer for all expenses associated with the return of such Product. Products improperly labelled, packaged or shipped may result in a voiding of the warranty for that Product. Manufacturer is not responsible for damage incurred during shipping to our RMA receiving locations.
4. Výrobce si může vybrat, zda nevyhovující produkt opraví, nebo vymění. V případě výměny bude produkt vyměněn za nový či repasovaný produkt se stejnou nebo vyšší funkčností než vrácený produkt. Pokud výrobce nemůže nevyhovující produkt vrátit nebo vyměnit, případně pokud tyto možnosti nejsou komerčně vhodné, poskytne výrobce zákazníkovi za nevyhovující produkt finanční náhradu. Tato finanční náhrada bude podle uvážení výrobce buď (a) ve výši náhradní hodnoty nevyhovujícího produktu, nebo (b) ve výši nákupní hodnoty nevyhovujícího produktu poměrně upravené podle délky záruční doby, po kterou zákazník nemohl produkt používat. Zastaralé nebo již neprodávané produkty mohou být nahrazeny stejným produktem, případně pokud není náhrada dostupná, produktem s podobnou funkčností a kapacitou. Nápravné opatření poskytnuté zákazníkovi podle tohoto oddílu může být podmíněno požadavkem výrobce na fyzické vrácení produktu.
5. Výrobce neodpovídá za jakoukoli ztrátu nebo poškození dat během procesu RMA. Zákazník bere na vědomí, že výrobce může během procesu RMA získat neúmyslný přístup k datům na vraceném produktu. Aby byla zajištěna ochrana před vyzrazením citlivých údajů, doporučuje výrobce před odesláním produktu ke zpracování RMA odstranit z produktu co nejvíce citlivých dat, jak je technicky možné. V případě, že nejsou nebo nemohou být odstraněna veškerá data, bude zákazník bránit, odškodní a zbaví výrobce a prodejce odpovědnosti za případné závazky spojené s možnou přítomností citlivých či osobních údajů na vráceném produktu, a to bez ohledu na to, zda se tyto údaje týkají zákazníka nebo libovolné jiné třetí strany.
6. Manufacturer shall not be liable for (a) any incidental, indirect, special, exemplary, punitive or consequential damages, including but not limited to loss of profits and/or loss of data, other loss, damage or expense directly or indirectly arising from any defect or inability to use the Product or poor performance, either separately or in combination with other equipment, regardless of whether Manufacturer or the Customer has been advised of the possibility of such damages, nor (b) any amounts in the aggregate in excess of the purchase price paid for the applicable Product(s). Manufacturer is not liable for and does not cover under this Warranty, any costs associated with servicing, testing and/or the installation of Western Digital® or SanDisk® products, including the Product. This Warranty sets forth the entire liability and obligations of Manufacturer with respect to defects, breach of warranty, data loss or any other failure to perform or meet the Specifications associated with any Products.
7. Manufacturer products, including the Product, must not be used in applications where a failure or malfunction of the Product may threaten life or result in an injury, loss of property or damage to the environment, including without limitation, as critical components in aviation, automotive, nuclear, medical or life support systems (or any other form of ultra-hazardous applications) ("Critical Applications"), and under no circumstances shall Manufacturer have any Warranty or other obligations arising from any such Product uses. Without derogating from the above, unless specifically designated as such by Manufacturer in the Product Specifications, the Products are not designed or intended for use in automotive systems or applications. NOTWITHSTANDING ANYTHING TO THE CONTRARY, AS PRODUCTS HAVE VARIED FAILURE RATES AND A LIMITED USEFUL LIFE PERIOD WITH ENDURANCE LIMITS, THE RESPONSIBILITY FOR THE DESIGN, MANUFACTURING AND ADEQUATE TESTING OF CUSTOMER'S APPLICATIONS, SYSTEMS AND DEVICES USING PRODUCTS HEREIN LIES SOLELY WITH CUSTOMER. CUSTOMER IS RESPONSIBLE FOR PUTTING IN PLACE SAFETY MEASURES AND APPROPRIATE REDUNDANCIES, FAULT TOLERANT AND BACK-UP FEATURES SUFFICIENT TO PROTECT END USERS FROM ANY RISK OF DAMAGE, INJURY OR DEATH RESULTING FROM ANY FAILURE OR ANY OTHER ISSUE IN THE UTILIZATION OF THE PRODUCTS IN OR BY CUSTOMER'S APPLICATIONS, SYSTEMS OR DEVICES WHEN DEALING WITH CRITICAL APPLICATIONS AND SHALL OTHERWISE PROVIDE END USERS WITH ALERTS, USE AND MAINTENANCE INSTRUCTIONS TO AVOID SUCH RISKS.
E. VYLOUČENÍ ODPOVĚDNOSTI
ZÁRUKA UVEDENÁ V TOMTO DOKUMENTU JE JEDINÝM ZDROJEM ZÁRUČNÍCH PRÁV ZÁKAZNÍKA TÝKAJÍCÍCH SE PRODUKTU A NAHRAZUJE VŠECHNY OSTATNÍ ZÁRUKY, VÝSLOVNÉ, PŘEDPOKLÁDANÉ NEBO VYPLÝVAJÍCÍ ZE ZÁKONA VČETNĚ NAPŘÍKLAD ZÁRUK VHODNOSTI PRO KONKRÉTNÍ ÚČEL, PRODEJNOSTI A NEPORUŠOVÁNÍ PRÁV, KTERÉ JSOU TÍMTO VYLOUČENY. ZÁRUČNÍ PRÁVA NEJSOU POSKYTOVÁNA ŽÁDNÉ JINÉ STRANĚ NEŽ ZÁKAZNÍKOVI TOHOTO PRODUKTU. ZÁKONY V NĚKTERÝCH JURISDIKCÍCH MOHOU PŘIZNÁVAT DALŠÍ PRÁVA, KTERÁ NEJSOU TOUTO ZÁRUKOU DOTČENA.
F. Záruční doba
1. Doba záruky („záruční doba“) zmiňovaná výše se udává v kalendářních rocích a začíná datem odeslání produktu výrobcem.
U následující skupiny produktů vyprší záruční doba v okamžiku, který nastane dříve: (a) na konci uvedeného časového období pro níže uvedený produkt, případně (b) v okamžiku, kdy využití produktu zákazníkem přesáhne uvedený limit odolnosti, kterým je (i) čas, kdy celkový kumulativní údaj (zaznamenaný ve S.M.A.R.T. atributu „Indikátor opotřebení média“ (E6h/230) produktu) takového produktu dosáhne 100 % hodnoty odolnosti produktu, nebo (ii) celková hodnota zapsaných terabajtů (TBW) produktu určená v tabulce níže či ve specifikacích produktu. V případě rozporu mezi níže uvedenou tabulkou a specifikacemi mají přednost specifikace.
| English | Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|---|
| German | Produktfamilie | SKU-Nr. | Garantiezeit | Belastbarkeit |
| French | Gamme de produits | UGS | Durée de garantie | Résistance |
| Chinese Traditional |
产品系列 | SKU | 质保期 | 耐久性 |
| Chines Simplified |
產品系列 | SKU | 保固長度 | 耐久度 |
| Korean | 제품군 | SKU | 보증 기간 | 내구성 |
| Japanese |
製品ファミリー | SKU番号 | 保証の長さ | 耐久性 |
| Product Family: Western Digital-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| WD Blue SN580 NVMe™ SSD | WDS100T3B1E-00CHF0 | Five (5) years | 600 TBW |
| Western Digital CL SN520 NVMe™ SSDs | SDAPMUW-128G-1022 SDAPMUW-256G-1022 SDAPMUW-512G-1022 SDAPNUW-128G-1022 SDAPNUW-256G-1022 SDAPNUW-512G-1022 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital CL SN720 NVMe™ SSDs | SDAQNTW-256G-1022 SDAQNTW-512G-1022 SDAQNTW-1T00-1022 SDAQNTX-2T00-1022 |
Five (5) years | 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital PC SN520 NVMe™ SSD | SDAPTUW-128G SDAPTUW-256 SDAPTUW-512G SDAPMUW-128G SDAPMUW-256 SDAPMUW-512G SDAPNUW-128G SDAPNUW-256 SDAPNUW-512G |
Five (5) years | 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW |
| Western Digital PC SN720 NVMe™ SSD | SDAPNTW-256G SDAPNTW-512G SDAPNTW-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN730 NVMe™ SSD | SDBPNTY-256G SDBPNTY-512G SDBPNTY-1T00 SDBQNTY-256G SDBQNTY-512G SDBQNTY-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN735 NVMe™ | SDBPNHH-256G SDBPNHH-512G SDBPNHH-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN740 NVMe™ | SDDPTQD-256G SDDPTQD-512G SDDPTQD-1T00 SDDPTQE-2T00 SDDPNQD-256G SDDPNQD-512G SDDPNQD-1T00 SDDPNQE-2T00 SDDQTQD-256G SDDQTQD-512G SDDQTQD-1T00 SDDQTQE-2T00 SDDQNQD-256G SDDQNQD-512G SDDQNQD-1T00 SDDQNQE-2T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW |
| Western Digital IX SN530 NVMe™ SSD, TLC | SDBPTPZ-256G-XI SDBPTPZ-512G-XI SDBPTPZ-1T00-XI SDBPNPZ-256G-XI SDBPNPZ-512G-XI SDBPNPZ-1T00-XI SDBPNPZ-2T00-XI |
Five (5) years | 200 TBW 400 TBW 800 TBW 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital IX SN530 NVMe™ SSD, SLC | SDBPTPZ-085G-XI SDBPTPZ-170G-XI SDBPTPZ-340G-XI SDBPNPZ-085G-XI SDBPNPZ-170G-XI SDBPNPZ-340G-XI |
Five (5) years | 4000 TBW 8000 TBW 16000 TBW 4000 TBW 8000 TBW 16000 TBW |
| Western Digital PC SN530 NVMe™ SSD | SDBPTPZ-256G SDBPTPZ-512G SDBPTPZ-1T00 SDBPMPZ-256G SDBPMPZ-512G SDBPMPZ-1T00 SDBPNPZ-256G SDBPNZ-512G SDBPNZ-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SA530 SATA SSD | SDASB8Y-256G-1122 SDASB8Y-512G-1122 SDASB8Y-1T00-1122 SDASN8Y-256G-1122 SDASN8Y-512G-1122 SDASN8Y-1T00-1122 SDATB8Y-256G-1122 SDATB8Y-512G-1122 SDATB8Y-1T00-1122 SDATN8Y-256G-1122 SDATN8Y-512G-1122 SDATN8Y-1T00-1122 SDASB8Y-256G SDASB8Y-512G SDASB8Y-1T00 SDASN8Y-256G SDASN8Y-512G SDASN8Y-1T00 SDATB8Y-256G SDATB8Y-512G SDATB8Y-1T00 SDATN8Y-256G SDATN8Y-512G SDATN8Y-1T00 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital PC SN810 NVMe™ SSD |
SDCPNRY-256G SDCPNRY-512G SDCPNRY-1T00 SDCPNRZ-2T00 SDCQNRY-256G SDCQNRY-512G SDCQNRY-1T00 SDCQNRZ-2T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW |
| Product Family: SanDisk-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| U110 mSATA SSDs | SDSA6DM-016G SDSA6DM-024G SDSA6DM-032G |
One (1) year | See Specifications |
| Extreme Pro SATA SSDs | SDSSDXPS-960G-G25 SDSSDXPS-480G-G25 SDSSDXPS-240G-G25 |
Ten (10) years | 80 TBW |
| Solid State Drive SSDs | SDSSDP-128G-G25 SDSSDP-064G-G25 |
Three (3) years | See Specifications |
| U110 2.5" SSDs | SDSA6GM-032G SDSA6GM-064G-1022 SDSA6GM-064G-1122 SDSA6GM-128G-1022 SDSA6GM-128G-1122 |
Three (3) years | See Specifications |
| U110 mini mSATA SSDs | SDSA6FM-016G SDSA6FM-024G SDSA6FM-032G |
One (1) year | See Specifications |
| U110 m.2 SSDs | SDSA6MM-008G SDSA6MM-016G SDSA6MM-024G SDSA6MM-032G SDSA6PM-064G SDSA6PM-128G |
One (1) year | See Specifications |
| Ultra II SATA SSDs | SDSSDHII-960G-G25 SDSSDHII-480G-G25 SDSSDHII-240G-G25 SDSSDHII-120G-G25 |
Three (3) years | 80 TBW |
| X110 mSATA SSDs | SD6SF1M-256G-1022 SD6SF1M-256G-1022I SD6SF1M-128G-1022 SD6SF1M-128G-1022I SD6SF1M-064G-1022 SD6SF1M-064G-1022I SD6SF1M-032G-1022 SD6SF1M-032G-1022I |
Five (5) years | See Specifications |
| X110 2.5" SSDs | SD6SB1M-064-1022I SD6SB1M-064G-1022 SD6SB1M-128-1022I SD6SB1M-128G-1022 SD6SB1M-256-1022I SD6SB1M-256G-1022 SD6SB1M-064G SD6SB1M-128G SD6SB1M-256G |
Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years One (1) year One (1) year |
See Specifications |
| X210 2.5" SSDs | SD6SB2M-128G-1022I SD6SB2M-256G-1022I SD6SB2M-512G-1022 |
Five (5) years | 80 TBW |
| X210 SATA 2.5" | SD6SB2M-128G SD6SB2M-256G SD6SB2M-512G |
One (1) year | 80 TBW |
| X300s 2.5" SSDs | SD7SB3Q-064G-1022I SD7SB3Q-064G-1022 SD7SN3Q-064G-1122 SD7UB2Q-010T-1022 SD7UB2Q-010T-1122 SD7UB2Q-512G-1022 SD7UB2Q-512G-1122 SD7UB3Q-128G-1022 SD7UB3Q-128G-1122 SD7UB3Q-256G-1022 SD7UB3Q-256G-1122 SD7UN3Q-128G-1022 SD7UN3Q-256G-1022 SD7UN3Q-512G-1122 |
Five (5) years | 80 TBW |
| X300s SATA 2.5" SSDs | SD7SB2Q-010T SD7SB2Q-512G SD7SB3Q-064G SD7SB3Q-128G SD7SB3Q-256G SD7UB2Q-512G SD7UB3Q-128G SD7UB3Q-256G |
Three (3) years | 80 TBW |
| X300s M.2 SSDs | SD7SN3Q-064G SD7SN3Q-128G SD7SN3Q-256G SD7SN3Q-512G SD7UN3Q-128G SD7UN3Q-256G SD7UN3Q-512G |
Three (3) years | 80 TBW |
| X300 2.5" SSDs | SD7SB6S-128G SD7SB6S-256G SD7SB7S-010T SD7SB7S-512G SD7UB6S-128G SD7UB6S-256G SD7UB7S-512G SD7SB7S-960G SD7SB6S-128G-1122 SD7SB6S-256G-1122 SD7SB7S-010T-1122 SD7SB7S-512G-1122 SD7SF6S-128G-1122 SD7SF6S-256G-1122 |
Three (3) years | 80 TBW |
| X300 M.2 2280 SSDs | SD7SN6S-128G SD7SN6S-256G SD7SN6S-512G SD7UN6S-128G SD7UN6S-256G SD7UN6S-512G |
Three (3) years | 80 TBW |
| X300 mSATA SSDs | SD7SF6S-128G SD7SF6S-256G SD7SF6S-512G-1122 |
Three (3) years Three (3) years Five (5) years |
80 TBW 80 TBW 80 TBW |
| X400 2.5" SSDs | SD8SB8U-1T00-1122 SD8TB8U-1T00-1122 SD8SB8U-512G-1122 SD8TB8U-512G-1122 SD8SB8U-256G-1122 SD8TB8U-256G-1122 SD8SB8U-128G-1122 |
Five (5) years | 320 TBW 320 TBW 160 TBW 160 TBW 80 TBW 80 TBW 72 TBW |
| X400 M.2 2280 SSDs | SD8SN8U-1T00-1122 SD8SN8U-512G-1122 SD8SN8U-256G-1122 SD8SN8U-128G-1122 SD8TB8U-128G-1122 |
Five (5) years | 320 TBW 160 TBW 80 TBW 72 TBW 72 TBW |
| Z400s 2.5" SSDs | SD8SBAT-256G-1122 SD8SBAT-128G SD8SBAT-128G-1122 SD8SBAT-064G SD8SBAT-064G-1122 SD8SBAT-032G SD8SBAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z400s mSATA SSDs | SD8SFAT-128G SD8SFAT-128G-1122 SD8SFAT-064G SD8SFAT-064G-1122 SD8SFAT-032G SD8SFAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z400s M.2 2280 SSDs | SD8SNAT-256G SD8SNAT-256G-1122 SD8SNAT-128G SD8SNAT-128G-1122 SD8SNAT-064G SD8SNAT-064G-1122 |
Five (5) years | 72 TBW 72 TBW 72 TBW 72 TBW 40 TBW 40 TBW |
| Z400s M.2 2242 SSDs | SD8SMAT-128G SD8SMAT-128G-1122 SD8SMAT-064G SD8SMAT-064G-1122 SD8SMAT-032G SD8SMAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z410 2.5" SSDs | SD8SBBU-120G-1122 SD8SBBU-240G-1122 SD8SBBU-480G-1122 |
Three (3) years | 40 TBW 80 TBW 120 TBW |
| X600 2.5”/7mm cased Non-SED SSDs | SD9SB8W-128G SD9SB8W-256G SD9SB8W-512G SD9SB8W-1T00 SD9SB8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 M.2 2280 Non-SED SSDs | SD9SN8W-128G SD9SN8W-256G SD9SN8W-512G SD9SN8W-1T00 SD9SN8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 2.5”M/7mm cased SED SSDs | SD9TB8W-128G SD9TB8W-256G SD9TB8W-512G SD9TB8W-1T00 SD9TB8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 M.2 2280 SED SSDs | SD9TN8W-128G SD9TN8W-256G SD9TN8W-512G SD9TN8W-1T00 SD9TN8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| Any Other Non-Customized Commercially Available SanDisk® SSD | XXXXXXXXXXXXXX | One (1) year | See Specifications |
U následující skupiny produktů vyprší záruční doba v okamžiku, který nastane dříve: (a) na konci uvedeného časového období pro níže určený produkt, nebo (b) v okamžiku, kdy využití produktu zákazníkem přesáhne uvedený maximální limit odolnosti, který se měří výpočtem průměrné hodnoty denního přepsání disku (DWPD) během předpokládané délky záruky produktu uvedené v tabulce níže.
| Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|
| Optimus Extreme™ SAS SSDs | SDLKOE9W-100G-5CA1 SDLKOD9W-200G-5CA1 SDLKOC9W-400G-5CA1 SDLLOC9W-800G-5CA1 |
Five (5) years | 45 DWPD |
| Optimus Ultra™ SAS SSDs | SDLKOEGW-150G-5CA1 SDLKODGW-300G-5CA1 SDLKOCGW-600G-5CA1 SDLLOCGW-012T-5CA1 |
Five (5) years | 30 DWPD |
| Optimus Ascend™ SAS SSDs | SDLKOEDM-200G-5CA1 SDLKODDM-400G-5CA1 SDLKOCDM-800G-5CA1 SDLLOCDM-016T-5CA1 |
Five (5) years | 10 DWPD |
| Optimus Ascend™ SAS SSDs - Recertified Product | SDLKOEDM-200G-5CRC SDLKODDM-400G-5CRC SDLKOCDM-800G-5CRC SDLLOCDM-016T-5CRC SDLKOEDM-200G-5CRZ SDLKODDM-400G-5CRZ SDLKOCDM-800G-5CRZ SDLLOCDM-016T-5CRZ |
Three (3) years Three (3) years Three (3) years Three (3) years One (1) year One (1) year One (1) year One (1) year |
10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD |
| Optimus Eco™ SAS SSDs | SDLKOD6R-400G-5CA1 SDLKOC6R-800G-5CA1 SDLLOC6R-016T-5CA1 SDLLOC6R-020T-5CA1 |
Five (5) years | 3 DWPD 3 DWPD 3 DWPD 1 DWPD |
| Optimus MAX™ SAS SSD | SDLLOCDR-038T-5CA3 SDLLOCDR-038T-5CA1 |
Five (5) years | 0.5 DWPD |
| Optimus MAX™ SAS SSD - Recertified Product | SDLLOCDR-038T-5CRC SDLLOCDR-038T-5CRZ |
Three (3) years One (1) Year |
0.5 DWPD |
| Lightning Ultra™ Gen. II SAS SSDs | SDLTMDKW-200G-5CA1 SDLTMDKW-400G-5CA1 SDLTMCKW-800G-5CA1 |
Five (5) years | 25 DWPD |
| Lightning Ascend™ Gen. II SAS SSDs | SDLTODKM-200G-5CA1 SDLTODKM-400G-5CA1 SDLTODKM-800G-5CA1 SDLTOCKM-016T-5CA1 |
Five (5) years | 10 DWPD |
| Lightning Eco™ Gen. II SAS SSDs | SDLTODKR-800G-5CA1 SDLTOCKR-016T-5CA1 |
Five (5) years | 3 DWPD |
| Lightning® Write-Intensive SAS SSDs | SDLB6HS-200GC-00 SDLB6HS-400GC-00 |
Five (5) years | 25 DWPD |
| Lightning Mixed-Use SAS SSDs | SDLB6HM-200GC-00 SDLB6HM-400GC-00 SDLB6HM-800GC-00 |
Five (5) years | 10 DWPD |
| Lightning Read-Intensive SAS SSDs | SDLB6JC-400GC-00 SDLB6JC-800GC-00 SDLB6JC-016TC-00 |
Three (3) years | 1 DWPD |
| CloudSpeed Ultra™ SATA SSDs | SDLFOEAM-100G-1HA1 SDLFODAM-200G-1HA1 SDLFODAM-400G-1HA1 SDLFOCAM-800G-1HA1 |
Five (5) years | 3 DWPD |
| CloudSpeed Ascend™ SATA SSDs | SDLFOEAR-120G-1HA1 SDLFODAR-240G-1HA1 SDLFODAR-480G-1HA1 SDLFOCAR-960G-1HA1 |
Five (5) years | 1 DWPD |
| CloudSpeed Ascend™ SATA SSDs - Recertified Product | SDLFOEAR-120G-1HA1 SDLFODAR-240G-1HA1 SDLFODAR-480G-1HA1 SDLFOCAR-960G-1HA1 |
Three (3) years | 1 DWPD |
| CloudSpeed Eco™ SATA SSDs | SDLFNDAR-240G-1HA2 SDLFNDAR-480G-1HA2 SDLFNCAR-960G-1HA2 |
Three (3) years | 1 DWPD |
| CloudSpeed Eco Gen. II™ SSDs | SDLF1DAR-480GC-1Hxx SDLF1DAR-960GC-1Hxx SDLF1CRR-019TC-1Hxx |
Five (5) years | 0.6 DWPD |
| CloudSpeed Ultra Gen. II™ SSDs | SDLF1DAM-400GC-1Hxx SDLF1DAM-800GC-1Hxx SDLF1CRM-016TC-1Hxx |
Five (5) years | 1.8 DWPD |
| ULLtraDIMM™ DDR3 SSDs | SDLOODFM-200G-6KB1 SDLOOCFM-400G-6KB1 |
Five (5) years | 10 DWPD |
U následující skupiny produktů PCIe vyprší záruční doba v okamžiku, který nastane dříve: (a) na konci uvedeného časového období pro níže uvedený produkt, nebo (b) v okamžiku, kdy využití produktu zákazníkem přesáhne uvedený maximální limit odolnosti, který se měří výpočtem hodnoty celkových zapsaných petabajtů (PBW) produktu při normálním používání během předpokládané délky záruky produktu uvedené v tabulce níže. Pro uživatele, kteří implementují řešení s více produkty, hodnocení odolnosti předpokládá rovnoměrné rozložení zápisů mezi všemi produkty.
| Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|
| ioFX 420GB | SDFABAMOF-420G-SF1 | Five (5) years | 2 PBW |
| ioFX2 1.6TB | SDFABAMOF-1T65-SF1 | Five (5) years | 8 PBW |
| ioFX2 410 GB | SDFABAMOF-410G-SF1 | Five (5) years | 2 PBW |
| Fusion ioMemory SX300-1300 | SDFACAMOS-1T30-SF1 | Five (5) years | 4 PBW |
| Fusion ioMemory SX300-1600 | SDFACAMOS-1T60-SF1 | Five (5) years | 5.5 PBW |
| Fusion ioMemory SX300-3200 | SDFACAMOS-3T20-SF1 | Five (5) years | 11 PBW |
| Fusion ioMemory SX300-6400 | SDFACCMOS-6T40-SF1 | Five (5) years | 22 PBW |
| Fusion ioMemory SX350-1300 | SDFADAMOS-1T30-SF1 | Five (5) years | 4 PBW |
| Fusion ioMemory SX350-1600 | SDFADAMOS-1T60-SF1 | Five (5) years | 5.5 PBW |
| Fusion ioMemory SX350-3200 | SDFADAMOS-3T20-SF1 | Five (5) years | 11 PBW |
| Fusion ioMemory SX350-6400 | SDFADCMOS-6T40-SF1 | Five (5) years | 22 PBW |
| Fusion ioMemory PX600-1000 | SDFACAMOP-1T00-SF1 | Five (5) years | 12 PBW |
| Fusion ioMemory PX600-1300 | SDFACAMOP-1T30-SF1 | Five (5) years | 16 PBW |
| Fusion ioMemory PX600-2600 | SDFACAMOP-2T60-SF1 | Five (5) years | 32 PBW |
| Fusion ioMemory PX600-5200 | SDFACCMOP-5T20-SF1 | Five (5) years | 64 PBW |
| Skyhawk NVMe PCIe SSD 1.92TB | SDLC2CLR-019T-3NA1 | Five (5) years | 2.1 PBW |
| Skyhawk NVMe PCIe SSD 3.84TB | SDLC2LLR-038T-3NA1 | Five (5) years | 3.5 PBW |
| Skyhawk Ultra NVMe PCIe SSD 1.6TB | SDLC2CLR-016T-3NA1 | Five (5) years | 4.96 PBW |
| Skyhawk Ultra NVMe PCIe SSD 3.2TB | SDLC2LLR-032T-3NA1 | Five (5) years | 7 PBW |
Informace o záruce vestavěných integrovaných řešení („EIS“)
U následující skupiny produktů EIS vyprší záruční doba v okamžiku, který nastane dříve: (a) na konci uvedeného časového období určeného níže pro příslušný produkt, nebo (b) v okamžiku, kdy využití produktu zákazníkem přesáhne uvedené charakteristiky spolehlivosti (včetně limitu odolnosti) uvedené ve specifikacích.
| Product Family: Western Digital-iNAND |
SKU | Warranty Length |
|---|---|---|
| iNAND EM122/EM131/EM132/EU511/EU521/EU551/EM141/EU151/EM102/EU331/EU561, 7250/7550/8630MC and CL Series |
SDINBDG4, SDINBDA4,SDINBDA2, SDINBDA6, SDINEDK4, SDINFDK4, SDINFDO4, SDINBDV4, SDINBDI4, SDINBDJ4, SDINDDK4, SDINFEO4, SDINFEO2 | One (1) year |
| iNAND EM123/EM133, 7250/7550 CH Series | SDINBDG4-H2, SDINBDA6-H | Two (2) years |
| iNAND EM122/EM132/EU312/EU552, 7250I/7550I/8521I IX Series | SDINBDG4-I2, SDINBDG4-XI2, SDINBDA6-I2, SDINBDA6-XI2, SDINDDH6-I, SDINDDH6-XI, SDINFDQ6-I, SDINFDQ6-XI | Two (2) years |
| iNAND EM122/EM132/EU312/EU552, 7250A/7550A/8521A AT Series | SDINBDG4-A2, SDINBDG4-XA2, SDINBDG4-ZA2, SDINBDA6-XA2, SDINBDA6-ZA2, SDINDDH6-XA2, SDINDDH6-ZA2, SDINFDQ6-XA2,SDINFDQ6-ZA | Two (2) years |
2. Za předpokladu, že před koncem záruční doby definované výše nebude dosaženo maxima hodnoty TBW (zapsaných terabajtů), která je uvedená v datovém listu příslušného produktu.
| Product Family: Western Digital-SD and microSD |
SKU | Warranty Length |
|---|---|---|
| SD and microSD Cards LD101/LD301/LD501/QD101/QD301/QD501/CL Series | SDSDAA, SDSDAD, SDSDAE, SDSDQAB, SDSDQAD, SDSDQAE | One (1) year |
| SD and microSD Cards EB/EC/ED Series | SDSDEB, SDSDEC, SDSDQEB, SDSDQEC, SDSDQED | Two (2) years |
| SD and microSD Cards AF3, LD332/QD332/QD334 IX Series | SDSDAF3, SDSDQAF3 | Two (2) years |
| SD and microSD Cards LD342/QD342 IX Series | SDSDAF4, SDSDQAF4 | Two (2) years |
| SD Cards AG3, LD332 AT Series | SDSDAG3 | Two (2) years |
| Product Family: Western Digital USB |
SKU | Warranty Length |
|---|---|---|
| USB | SDUFD33, SDUFD50, SDUFD51 | One (1) year |
| USB H Series | SDUFDEC, SDUFDEA | Two (2) years |
Pokud jste produkt zakoupili od výrobce OEM a číslo SKU vašeho produktu není uvedeno v žádné tabulce těchto záručních podmínek, obraťte se za účelem zjištění délky záruky produktu na příslušného výrobce OEM.
G. Datové listy a specifikace produktů
The product datasheets and specifications for the Products can be found on the Customer Support site. If the Specifications for the Product cannot be found on https://sandisk.com/support, please contact Customer Service to obtain a copy of the documents.
Veškeré dotazy týkající se využití této záruky směřujte na adresu: SanDisk Technologies, Inc., 951 SanDisk Drive, Milpitas, CA 95035; Attention: Commercial Legal Department.
SanDisk Limited Warranty for Ultrastar and SanDisk DC SSD Products
(see separate Western Digital Limited Warranty for Ultrastar HDD Products)
SanDisk garantiert, dass das SSD-Produkt („Produkt“) bei ordnungsgemäßer Nutzung und Installation gemäß den Spezifikationen von SanDisk für dieses Produkt frei von Material- und Verarbeitungsfehlern ist und während des Garantiezeitraums die grundlegenden Spezifikationen von SanDisk erfüllt.
Was deckt diese eingeschränkte Garantie ab?
Diese eingeschränkte Garantie bezieht sich auf neue Ultrastar-Produkte und SanDisk DC SSDs („Produkt“), die bei einem autorisierten Händler vom ursprünglichen Käufer für die Nutzung im normalen Rahmen und nicht für den Weiterverkauf erworben wurden.
Wie lange gilt die eingeschränkte Garantie?
Produktgarantien von SanDisk für SSD-Produkte gelten für unterschiedliche Zeiträume und werden durch die Nutzungsdauer der für das Produkt verwendeten Flash-Medien eingeschränkt. Informationen zum eingeschränkten Garantiezeitraum für Ihr Produkt finden Sie unter www.sandisk.com. Die Garantie für das Produkt läuft entweder (i) am Datum, an dem das Flash-Medium ein Prozent (1 %) seiner verbleibenden Nutzungsdauer erreicht, oder (ii) mit Ablauf des mit dem Produkt verbundenen Zeitraums ab, je nachdem, was früher eintritt. Die verbleibende Nutzungsdauer des Flash-Mediums können Sie über die „SMART“-Funktion (E9) („Prozentsatz der verbleibenden Nutzungsdauer“) der Drive Manager-Software ermitteln. Die Drive Manager-Software erhalten Sie als kostenlosen Download bei SanDisk. Um sich für den Erhalt zu qualifizieren, müssen Sie möglicherweise einen gültigen Kaufbeleg vorlegen. Wenn Sie keinen gültigen Kaufbeleg haben, beginnt der eingeschränkte Garantiezeitraum ab dem Datum des Verkaufs von SanDisk an den autorisierten Händler.
Mein Produkt ist fehlerhaft. Was ist zu tun?
Wenn Sie Probleme mit einem Produkt haben, sollten Sie zunächst die Schritte zur Fehlerbehebung durchführen, die SanDisk oder Ihr Wiederverkäufer/Händler bereitstellt, bevor Sie die eingeschränkte Garantie in Anspruch nehmen.
Um die eingeschränkte Garantie in Anspruch zu nehmen, müssen Sie zunächst eine Rücksendegenehmigung (RMA) sowie die Empfängeradresse anfordern, indem Sie sich an das zuständige Callcenter von SanDisk wenden, siehe https://shop.sandisk.com/cs-cz/support. Sie müssen das von der Garantie abgedeckte Produkt in einer genehmigten Verpackung an unser Logistikzentrum senden. Verpackungsrichtlinien finden Sie unter: https://shop.sandisk.com/cs-cz/support/store/packaging-instructions. Anfallende Transportkosten, Gebühren und Versicherungen für den Versand des Laufwerks an unser Logistikzentrum gehen zu Ihren Lasten. Entfernen Sie alle persönlichen Informationen vom Produkt, bevor Sie es zurücksenden.
Wie geht SanDisk vor?
SanDisk ersetzt das Produkt durch ein Produkt mit gleicher Funktion, die Transportkosten sind vorab bezahlt. SanDisk kann Ihr Produkt durch ein Produkt ersetzen, das bereits verwendet, repariert und auf die Einhaltung der Spezifikationen von SanDisk getestet wurde. Mit der Übergabe an den Transportdienstleister am Versandzentrum von SanDisk werden Sie Eigentümer des Ersatzprodukts. SanDisk bleibt Eigentümer des zurückgesandten Produkts. Sie sind für den Import des Ersatzprodukts verantwortlich, sofern zutreffend. SanDisk sendet das Originallaufwerk nicht an Endbenutzer zurück. Der Endbenutzer ist somit dafür verantwortlich, Daten vor der Rücksendung auf andere Medien zu übertragen. Die Datenwiederherstellung ist von dieser Garantie nicht abgedeckt und ist nicht Teil des Rückgabevorgangs im Garantiefall. SanDisk garantiert, dass die Ersatzprodukte für den verbleibenden Garantiezeitraum des Originalprodukts oder für 90 Tage (je nachdem, welcher Zeitraum länger ist) von der Garantie abgedeckt sind.
Was deckt diese eingeschränkte Garantie nicht ab?
Die eingeschränkte Garantie deckt keine Schäden ab, die durch Missbrauch, Unfälle, Fahrlässigkeit, Modifikationen oder Änderungen an der Hardware oder Software, Manipulationen, eine ungeeignete physische oder Betriebsumgebung außerhalb der Produktspezifikationen oder unsachgemäße Wartung verursacht wurden, und keine Fehlfunktion, die durch ein anderes Produkt verursacht wird, für das SanDisk nicht verantwortlich ist. Es kann nicht garantiert werden, dass das Produkt unterbrechungs- oder fehlerfrei läuft oder frei von Fertigungsfehlern ist. Datenverluste oder -beschädigungen sind von der Garantie nicht abgedeckt. Sie sollten die auf Ihrem Produkt gespeicherten Daten regelmäßig auf einem separaten Speichergerät sichern. Für Produkte, bei denen das Typenschild entfernt oder verändert wurde, wird keine Garantie übernommen. Es wird keine Garantie für Software übernommen, die zum Produkt gehört oder mit diesem in Verbindung gebracht wird, darunter Software-Treiber, Tools oder Anwendungen. Jegliche Software wird „wie sie ist“ bereitgestellt. SANDISK GEWÄHRT KEINE WEITEREN GARANTIEN, DARUNTER STILLSCHWEIGENDE GARANTIEN ODER BEDINGUNGEN ZUR MARKTGÄNGIGKEIT UND EIGNUNG FÜR EINEN BESTIMMTEN ZWECK. DIE EINSCHRÄNKUNG STILLSCHWEIGENDER GARANTIEN IST IN EINIGEN RECHTSORDNUNGEN NICHT ZULÄSSIG, DAHER GILT DIESE EINSCHRÄNKUNG FÜR SIE MÖGLICHERWEISE NICHT. SANDISK ÜBERNIMMT KEINE VERANTWORTUNG FÜR DIE RÜCKSENDUNG EINES PRODUKTS AN SIE, DAS NICHT VON DIESER EINGESCHRÄNKTEN GARANTIE ABGEDECKT IST.
Inwiefern ist unsere Garantie eingeschränkt?
SANDISK UND SEINE VERBUNDENEN UNTERNEHMEN, LIEFERANTEN, HÄNDLER UND WIEDERVERKÄUFER HAFTEN NICHT FÜR FOLGENDES: 1) AN SIE GESTELLTE FORDERUNGEN DRITTER FÜR SCHÄDEN (ABGESEHEN VON PERSONENSCHÄDEN EINSCHLIESSLICH TOD UND SACHSCHÄDEN), 2) VERLUST ODER BESCHÄDIGUNG IHRER DATEN ODER 3) SONDER-, BEGLEIT- ODER INDIREKTE SCHÄDEN ODER WIRTSCHAFTLICHE FOLGESCHÄDEN (DARUNTER ENTGANGENE GEWINNE UND EINSPARUNGEN), SELBST WENN WIR ÜBER DIE MÖGLICHKEIT SOLCHER SCHÄDEN INFORMIERT WURDEN. DA DIE OBIGEN HAFTUNGSBEGRENZUNGEN UND DER AUSSCHLUSS VON BEGLEIT- ODER FOLGESCHÄDEN IN EINIGEN RECHTSORDNUNGEN NICHT ZULÄSSIG SIND, GELTEN DIESE FÜR SIE MÖGLICHERWEISE NICHT. SANDISK BEHÄLT SICH DAS RECHT VOR, DIESE GARANTIEBEDINGUNGEN JEDERZEIT ZU ÄNDERN.
Inwiefern gelten örtliche Gesetze?
DIESE EINGESCHRÄNKTE GARANTIE GEWÄHRT IHNEN KONKRETE RECHTE, UND SIE HABEN MÖGLICHERWEISE NOCH WEITERE RECHTE. DIES IST ABHÄNGIG VON DER JEWEILIGEN RECHTSORDNUNG.
SanDisk (“G-Technology”) Limited Warranty for G-Technology® Flash Products
(see separate Western Digital Limited Warranty for G-Technology® HDD Products)
Diese beschränkte Garantie findet auf neue G-Technology® flash Datenspeicherprodukte Anwendung, die von einem autorisierten G-Technology-Händler durch den ursprünglichen Käufer für die reguläre Verwendung und nicht für den Wiederverkauf erworben wurden. G-Technology garantiert, dass ein durch die Garantie abgedecktes Produkt keine Material- und Verarbeitungsfehler aufweist, wobei die unten aufgeführten Ausnahmen gelten.
Abhängig vom Zeitpunkt und Ort des ursprünglichen Erwerbs ist diese beschränkte Garantie für 1 Jahr, 2 Jahre, 3 Jahre oder 5 Jahre gültig oder für einen festgelegten Zeitraum ab Kaufdatum. Ermitteln Sie die spezifisch für Ihr Produkt geltende Garantie unter https://shop.sandisk.com/cs-cz/support. Ein gültiger Kaufnachweis ist möglicherweise erforderlich, um den Anspruch auf Garantie zu belegen. Falls Sie nicht über einen gültigen Kaufnachweis verfügen, wird zum Ermitteln der Länge des Zeitraums der beschränkten Garantie das Datum verwendet, an dem das Produkt von G-Technology an den autorisierten Vertriebshändler verkauft wurde.
Die Abdeckung dieser beschränkten Garantie erstreckt sich nicht auf Schäden durch kommerzielle Verwendung, unsachgemäße Verwendung, Unfall, Veränderungen an Hardware oder Software, Manipulation, unangemessene physische Umgebung oder Betriebsumgebung, die nicht den Produktspezifikationen entspricht, unsachgemäße Wartung oder Versagen, das von einem Produkt verursacht wird, für das G-Technology nicht verantwortlich ist. Eine Garantie auf unterbrechungsfreien oder fehlerfreien Betrieb wird nicht gewährt. Eine Garantie für Datenverlust wird nicht gewährt; Sie müssen die auf Ihrem Produkt gespeicherten Daten regelmäßig auf einem separaten Speicherprodukt sichern. Produkte, deren Identifizierungsetikett entfernt oder verändert wurde, sind von der Garantie ausgeschlossen. G-TECHNOLOGY GEWÄHRT KEINE ANDEREN GEWÄHRLEISTUNGEN, EINSCHLIESSLICH, JEDOCH NICHT BESCHRÄNKT AUF KONKLUDENTE GEWÄHRLEISTUNGEN DER MARKTFÄHIGKEIT UND DER EIGNUNG FÜR EINEN BESTIMMTEN ZWECK. IN EINIGEN GERICHTSBARKEITEN IST DIE EINSCHRÄNKUNG KONKLUDENTER GEWÄHRLEISTUNGEN NICHT ZULÄSSIG, SODASS DIESE EINSCHRÄNKUNG MÖGLICHERWEISE NICHT AUF SIE ZUTRIFFT. G-Technology ist nicht dazu verpflichtet, Produkte an Sie zurückzuschicken, die nicht durch diese Garantie abgedeckt sind.
Falls Probleme mit einem Produkt auftreten, folgen Sie zunächst den von G-Technology oder Ihrem Wiederverkäufer bereitgestellten Anweisungen für die Fehlerbehebung. Damit Sie eine Leistung gemäß der beschränkten Garantie erhalten können, müssen Sie zuerst eine Rücksendegenehmigung und eine Zustelladresse anfordern, indem Sie sich an das entsprechende unter https://shop.sandisk.com/cs-cz/support aufgeführte G-Technology-Callcenter wenden. Sie müssen die durch die Garantie abgedeckte SpinCo unter Verwendung einer zugelassenen Verpackung an unser Logistikzentrum schicken. Verpackungsrichtlinien sind unter https://shop.sandisk.com/cs-cz/support verfügbar. Sie sind für die Bezahlung der mit dem Versand der Festplatte an unser Logistikzentrum verbundenen Transportkosten, Gebühren und Versicherungskosten verantwortlich. Entfernen Sie vor der Rücksendung alle persönlichen Daten vom Produkt.
G-Technology ersetzt die Festplatte mit einem gleichwertigen Ersatzteil und übernimmt dabei die Versandkosten. G-Technology behält sich vor, Ihr Produkt mit einem gebrauchten Produkt, das repariert wurde und den Anforderungen von G-Technology entspricht, zu ersetzen. Das Besitzrecht auf das Ersatzprodukt geht bei der Lieferung an das Beförderungsunternehmen am Versandort von G-Technology auf Sie über. Sie tragen die Verantwortung für den Import des Ersatzprodukts, falls zutreffend. G-Technology sendet die Originalfestplatte nicht zurück; Kunden sind selbst dafür verantwortlich, ihre Daten vor der Rücksendung auf ein anderes Medium zu übertragen. Datenwiederherstellung fällt nicht unter die Gewährleistungsansprüche und ist somit nicht Teil des Rücksendeverfahrens. G-Technology garantiert, dass die Ersatzprodukte den Gewährleistungszeitraum der Originalprodukte abdecken oder einen Gewährleistungszeitraum von 90 Tagen haben (hierbei gilt der jeweils längere Zeitraum).
G-TECHNOLOGY UND SEINE VERBUNDENEN UNTERNEHMEN, LIEFERANTEN, VERTRIEBSHÄNDLER UND WIEDERVERKÄUFER HAFTEN NICHT FÜR FOLGENDES: 1) KLAGEN VON DRITTEN GEGEN SIE FÜR SCHÄDEN (MIT AUSNAHME VON PERSONENSCHADEN, EINSCHLIESSLICH TOD, UND SACHSCHADEN), 2) VERLORENE ODER BESCHÄDIGTE DATEN ODER 3) BESONDERE, ZUFÄLLIGE ODER INDIREKTE SCHÄDEN ODER FÜR WIRTSCHAFTLICHE FOLGESCHÄDEN (EINSCHLIESSLICH ENTGANGENER GEWINNE ODER EINSPARUNGEN), SELBST WENN AUF DIE MÖGLICHKEIT DIESER SCHÄDEN HINGEWIESEN WURDE. IN EINIGEN GERICHTSBARKEITEN IST DIE EINSCHRÄNKUNG VON GEWÄHRLEISTUNG, ZUFÄLLIGEN SCHÄDEN ODER FOLGESCHÄDEN NICHT ZULÄSSIG, SODASS DIE OBEN ANGEGEBENEN EINSCHRÄNKUNGEN MÖGLICHERWEISE NICHT AUF SIE ZUTREFFEN.
DIESE BESCHRÄNKTE GARANTIE GEWÄHRT IHNEN BESTIMMTE GESETZLICHE RECHTE; ZUDEM KÖNNEN SIE ANDERE RECHTE HABEN, DIE JE NACH GERICHTSBARKEIT UNTERSCHIEDLICH SIND.
Western Digital Limited Warranty for HGST and Western Digital Brand Platform Products
Limited Warranty
Western Digital warrants to the original end user that the hardware in the Platform Product (“Product”), when properly installed, used, and maintained, will be free from defects in materials and workmanship and will substantially conform to Western Digital’s specifications for such Product during the Warranty Period, as described below. This Limited Warranty for HGST and Western Digital Brand Platform Products (the “Limited Warranty”) applies to new HGST and Western Digital Brand Products purchased through Western Digital’s authorized sales channel by the original end user for normal use and not for resale. The warranty is not transferrable from the original end user.
Warranty Exclusions
The Limited Warranty does not cover nonconformance resulting from (i) misuse, accident, negligence, modification or alteration to the hardware; (ii) use of the Product outside Western Digital’s specified operating environment; (iii) failure to perform required maintenance or the improper performance of maintenance; or (iv) failures caused by a product for which Western Digital is not responsible. There is no warranty of uninterrupted or error-free operation or defects in design. There is no warranty for loss or damage of data. Data Recovery is not covered under this warranty and is not part of the warranty returns process. The Limited Warranty does not cover support of the Product. Support for the Product may be purchased separately, under Western Digital’s support agreement terms and conditions and support offerings definitions.
Warranty Period
The Warranty Period for Western Digital’s offerings varies by product. The Warranty Period for specific HGST or Western Digital products, including the Product, can be found at www.westerndigital.com. The Warranty Period for any spare parts purchased for the Products begins from the date of shipment from Western Digital, regardless of when the spare parts are actually installed for use.
Warranty Remedies & Returns
Before seeking limited warranty service, users should first follow the troubleshooting procedures that Western Digital or your reseller/distributor provides. Western Digital will provide replacements at the Field Replacement Unit (FRU) level. Western Digital will ship the FRUs transportation prepaid. FRUs may be previously used, repaired and tested to meet Western Digital’s specifications. Title to the FRU transfers upon delivery to the carrier at the Western Digital shipping point. Western Digital retains title to the returned Product. You are responsible for importation of the FRU, if applicable. Western Digital will not return the defective part, therefore, the end user is responsible for moving data to another media before returning. Western Digital FRU is warranted for the remainder of the original Product warranty or 90 days, whichever is greater. To obtain limited warranty service, you must first obtain a Return Materials Authorization, the applicable FRU, and ship-to address by contacting the appropriate Call Center listed at http://www.westerndigital.com/support. Returns must be in Western Digital approved packaging. All returns for the Product must be sent to the Western Digital designated return location. You are responsible for all transportation charges, duties and insurance in shipping the returned hardware to Western Digital. You should remove all personal information from the Product prior to its return.
Limitation of Liability/Exclusion of Certain Damages
OTHER THAN AS EXPRESSLY STATED HEREIN, WESTERN DIGITAL DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. WESTERN DIGITAL IS NOT RESPONSIBLE FOR RETURNING TO YOU PRODUCT WHICH IS NOT COVERED BY THIS LIMITED WARRANTY. WESTERN DIGITAL AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS, AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY; 2) LOSS OF, OR DAMAGE TO, YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. WESTERN DIGITAL RESERVES THE RIGHT TO MODIFY THE LIMITED WARRANTY TERMS AT ANY TIME.
Governing Law
This Limited Warranty shall be governed by the laws of the State of California. Any claim or dispute shall be resolved exclusively by the state or federal courts in the County of Santa Clara, California. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
SanDisk Limited Warranty for Ultrastar and SanDisk DC SSD Products
(see separate Western Digital Limited Warranty for Ultrastar HDD Products)
SanDiskは、SSD製品（以下「製品」）が適切に使用され、SanDiskの製品仕様に準拠してインストールされた場合、保証期間中、素材および製造上において欠陥がなく、製品のSanDisk仕様に実質的に準拠することを保証します。
この限定保証の適用対象は？
この限定保証は、再販ではなく通常の使用のために最初の購入者が認定販売店から購入した新しい Ultrastar およびSanDisk DC SSDs（以下「製品」）に適用されます。
限定保証の対象期間は？
SSD製品に対するSanDisk製品の保証期間はまちまちで、製品に使用されるフラッシュメディアの耐用年数によって制限されます。 各製品の保証期間を決定するには、次のWebサイトにアクセスしてください。www.sandisk.com 製品の保証は、（i）フラッシュメディアが残りの寿命の1％に達した日、または（ii）製品に関連する有効期間満了のいずれか早い方で失効します。 ドライブマネージャー ソフトウェアの「スマート」機能（E9）（「耐用残存率」）を使用して、フラッシュメディアの残りの耐用年数を判断できます。 ドライブマネージャーソフトウェアは、SanDiskから無料でダウンロードできます。保証の適格性を証明するために、有効な購入証明が必要になる場合があります。有効な購入証明がない場合、限定保証期間はSanDiskから正規販売代理店への販売日から算出されます。
製品が故障しました。どのようにすればよいですか？
製品に問題がある場合は、限定保証サービスを申請する前に、SanDiskまたは再販売店/販売代理店が定めるトラブルシューティング手順に従ってください。
限定保証サービスを受けるには、まず、次のリストで該当するSanDisk コールセンターに連絡して、返品承認と発送先住所を取得する必要があります。
https://shop.sandisk.com/cs-cz/support. 承認された梱包用パッケージを使用して、対象の製品をロジスティクスセンターに返送する必要があります。梱包のガイドラインは次の場所にあります。 https://shop.sandisk.com/cs-cz/support/store/packaging-instructions. ドライブを弊社ロジスティクスセンターに輸送する際には、関連する輸送費、関税、保険を支払う必要があります。製品を返品する前に、製品からすべての個人情報を削除する必要があります。
返品に対するSanDiskの対応は？
SanDiskは、返品の製品を機能的に同等の交換製品と交換します。輸送費は弊社が負担します。SanDiskは、お客様の製品を、SanDiskの仕様適合のために、かつて使用、修理、およびテストされた製品と交換することがあります。交換された製品がSanDiskの配送拠点で運送業者に引き渡されるときに、その所有権を受理し、一方、SanDiskは返品された製品の所有権を保持します。該当する場合、お客様は交換された製品の輸入に関し責任を負うことになります。SanDiskは、元のドライブをエンドユーザーに返却しません。 したがって、エンドユーザーは、返品する前にデータを別のメディアに移動する責任があります。データのリカバリはこの保証の対象外であり、保証返品手順にも規定されていません。SanDiskは、交換された製品が元の製品保証の残りの期間または90日間のいずれか長い方の期間、保証対象とすることを保証します。
この限定保証の適用対象外は？
限定保証は、製品に関する乱用、事故、過失、ハードウェアまたはソフトウェアの改変または改造、改ざん、製品仕様以外の不適切な物理的使用または動作環境、不適切なメンテナンス、またはSanDiskが責任を負わない製品に起因する故障には適用されません。 中断されない操作、またはエラーのない操作や設計上の欠陥についての保証はありません。データの損失または損傷に対する保証はありません。製品に保存されているデータを別のストレージ製品に定期的にバックアップする必要があります。識別（ID）ラベルが取り外されたか、変更された製品保証されません。ソフトウェアドライバー、ツール、またはアプリケーションを含むがこれらに限定されない、製品に関連するソフトウェアに対する保証はありません。すべてのソフトウェアは現状のまま提供されます。SanDiskは、商品性および特定目的への適合性の暗示的保証または条件を含むがこれらに限定されない、その他いかなる種類の保証も提供しません。一部の司法管轄区では、暗示的保証の制限が許可されていないため、この制限がお客様に適用されない場合があります。SANDISKは、この限定保証の対象外の製品についてはお客様に返品する責任を負いません。
私たちの責任はどのように限定されていますか？
SanDiskおよびその関連会社、サプライヤー、販売店、および再販業者は、以下のいずれについても責任を負いません。1）お客様への損害（死亡および有形動産を含む人身傷害以外）に対する第三者請求; 2）お客様のデータの損失または損害; または3）その可能性について知らされていたとしても、特別、付随的、または間接的な損害、または経済的／結果的損害（利益または貯蓄の損失を含む）。一部の司法管轄区では、責任の制限、付随的損害、または結果的損害が許可されていないため、上記の制限がお客様に適用されない場合があります。SANDISKは、以上の保証条件をいつでも変更する権利を留保します。
現地の法律はどのように適用されますか？
この限定保証は、お客様に特定の法的権利を付与するものであり、お客様は、司法管轄区ごとに異なるその他の権利を保有する場合があります。
Política de garantía de productos comerciales
Limited Warranty for Western Digital® and SanDisk® Commercial Hardware Flash-based Drive Products
LEE ATENTAMENTE ESTOS TÉRMINOS Y CONDICIONES ANTES DE COMPRAR, ABRIR O USAR EL PRODUCTO FABRICADO POR SANDISK TECHNOLOGIES, INC. ("FABRICANTE"). EL USO DEL PRODUCTO CONSTITUIRÁ LA ACEPTACIÓN DE LOS TÉRMINOS Y CONDICIONES DE ESTA DECLARACIÓN DE GARANTÍA LIMITADA ("ACUERDO"). SI NO ESTÁS DE ACUERDO CON LOS TÉRMINOS Y CONDICIONES DE ESTE ACUERDO, NO UTILICES EL PRODUCTO.
A. Información sobre la garantía
1. This warranty ("Warranty") is provided by SanDisk Technologies, Inc. and its applicable subsidiaries (collectively, "Manufacturer"), is non-transferable, and applies only to the Commercial Hardware Drive Products identified in the Table in Section F below (each, a "Product"). The Warranty is provided solely to the original end user purchaser of this Product (“Customer”).
2. This Warranty does not cover purchases of the Products from a Reseller by a party who is not intending to be the end user of the product. The warranty and support for that product must be initiated by the distributing or reselling party from which the purchase was made ("Reseller") on that party’s behalf.
3. Esta Garantía no cubre productos falsificados, falsos y del mercado gris. El Fabricante no proporcionará asistencia técnica para productos que (i) el Fabricante no ha transportado (o autorizado su transporte) al país de venta y/o (ii) no se venden a través de canales autorizados.
4. Cada Producto está destinado exclusivamente para uso comercial y no debe ser usado por consumidores o familias. Esta garantía no cubre el uso personal y no comercial del producto. Si has comprado este producto en una tienda de descuentos al por menor autorizada para uso personal y no comercial, consulta las cláusulas vigentes de la garantía al por menor del Producto que puedes encontrar en https://www.sandisk.com/es-es/support/store/warranty-policy.
5. Si el Producto del Cliente incluye programas de software independientes proporcionados por el Fabricante (por ejemplo, SSD Dashboard), el uso de estos programas está regulado por el Contrato de licencia para el usuario final que viene con el programa, y no por este Acuerdo.
B. Información sobre el período de garantía para asistencia técnica
1. Any technical support issues or warranty claims for the Products should be processed through the party from whom Customer purchased the Product.
2. En el caso de que el producto esté incorporado o preinstalado en un dispositivo u ordenador de terceros, el Cliente debe contactar con el fabricante registrado del producto de terceros para las solicitudes primarias de asistencia técnica y reclamaciones de garantía.
3. If Customer purchased this product directly from Manufacturer, then Customer may seek technical support by contacting Customer Service within the Warranty Period by email at support@SanDisk.com or at the telephone number for Customer’s region found at https://www.sandisk.com/support/international-phone-numbers. Such technical support shall only address errors which are solely attributable to the manufacture of the Product.
C. Condiciones de la garantía
1. Manufacturer warrants to Customer that this Product, excluding content and/or software (if applicable) supplied with or within the Product, will, during the applicable Warranty Period (as defined below) specified below under normal use conditions, (a) be free from material defects in material or workmanship and, (b) will materially conform to Manufacturer's published product Specifications (as defined below). A Product will be considered to have a material defect or to be materially defective only if such Product does not meet the stated design lifetime (up to the applicable Warranty Period) and is returned to the appropriate location within the Warranty Period and subject to applicable performance threshold information contained in the Product's datasheet (as produced or provided by Manufacturer).
“Specifications” shall mean operational elements, features, reliability characteristics and functional design specifications for a Product stated in the Product specifications (i.e., documents labeled as “specification” or “data sheet” and such Product’s qualification report).
2. Esta Garantía no cubre ningún daño al Producto que resulte de accidentes, abuso, mal uso, desastres naturales o personales, instalaciones inapropiadas, la presencia de un sistema informático de terceros o cualquier desmontaje, reparación o modificación no autorizados. Es posible que un Producto se utilice en circunstancias en las que se deteriore el soporte (con el consiguiente vencimiento de la Garantía) antes de que venza el período de tiempo mencionado en el Período de garantía, tal y como se describe en la especificación aplicable a la resistencia.
3. En caso de conflicto entre los términos de este Acuerdo y cualquier conjunto válido existente de términos de garantía entre el Cliente y el Fabricante, dichos términos tendrán prioridad respecto a este Acuerdo. Sin embargo, este Acuerdo tiene prioridad respecto a los términos previamente impresos de todos los formularios de Cliente, incluido pero no limitado al pedido de compra emitido por el Cliente.
D. Reclamaciones de garantía
1. To make a warranty claim, Customer may either (a) contact the Reseller within the Warranty Period and provide proof of purchase and the returning party's original purchase status (showing date, place of purchase and name of the Reseller as applicable) and product name, type and number or (b) receive a RMA number from Manufacturer and follow Manufacturer’s warranty return procedures. Only the Customer is entitled to exercise the Warranty, and such Customer must return the Product following the guidelines listed by Reseller and/or Manufacturer, including a detailed statement of the problem sufficient to readily reproduce the problem. Manufacturer reserves the right, at its discretion, to direct the Customer to return products through the Reseller.
2. Es posible que la devolución deba efectuarse a un país que no sea aquel en el que se encuentra el Cliente y/o donde compró el Producto.
3. If Customer purchased the Product directly from Manufacturer and believes that it fails to comply with the warranty, then Customer will abide by Manufacturer’s then-current Return Material Authorization (“RMA”) process and Customer shall request an RMA number from Customer Service upon presenting a summary of the defect. Manufacturer will then issue an RMA number to Customer, together with instructions on shipping to Manufacturer the Product believed by Customer to be defective. Customer will return any such Product believed to be defective in an appropriate container, which will conspicuously bear the RMA number Customer obtains from Manufacturer prior to return. Products returned to Manufacturer under this section, and any repaired or replaced Products under this Exhibit, will be delivered to and from Manufacturer at Manufacturer’s expense and risk. Manufacturer (or a contractor of Manufacturer) shall assess the Product and, upon finding a defect, process the return at Manufacturer’s sole expense. If Manufacturer determines that a defect does not exist in such Product, Customer will reimburse Manufacturer for all expenses associated with the return of such Product. Products improperly labelled, packaged or shipped may result in a voiding of the warranty for that Product. Manufacturer is not responsible for damage incurred during shipping to our RMA receiving locations.
4. El Fabricante puede elegir la reparación o la sustitución de cualquier Producto no conforme. La sustitución se hará por un producto nuevo o reacondicionado de una funcionalidad igual o superior a la del Producto devuelto. En caso de que el Fabricante no pueda reparar o sustituir el Producto no conforme, o si no es posible hacerlo por razones comerciales, el Fabricante puede compensar económicamente al Cliente por el Producto no conforme. El valor de la compensación será, según el criterio del Fabricante: (a) el valor de sustitución del Producto no conforme; o (b) el valor proporcional de compra del Producto no conforme, restándole la duración del período de garantía durante el cual el Cliente no haya podido usar el Producto. Un producto obsoleto o descatalogado será reemplazado por el mismo Producto o, en el caso de no haber un recambio disponible, por un Producto con funciones y capacidades similares. La solución para el cliente de acuerdo con esta sección puede depender del requisito por parte del Fabricante de que el Producto se devuelva físicamente.
5. El Fabricante no es responsable de ninguna pérdida o daño de los datos como parte del proceso de RMA. El Cliente acepta que el Fabricante puede tener acceso involuntariamente a los datos del Producto devuelto durante el proceso de RMA. Para proteger los datos confidenciales, el Fabricante recomienda eliminar la mayor cantidad posible de datos del Producto antes de mandarlo al proceso de RMA. En caso de que no se eliminen todos los datos o que no puedan eliminarse, el Cliente deberá asegurar, defender y liberar al Fabricante y al Revendedor de cualquier responsabilidad posible asociada a la presencia potencial de datos confidenciales o personales en el Producto devuelto, con independencia de que los datos estén relacionados con el Cliente o con terceros.
6. Manufacturer shall not be liable for (a) any incidental, indirect, special, exemplary, punitive or consequential damages, including but not limited to loss of profits and/or loss of data, other loss, damage or expense directly or indirectly arising from any defect or inability to use the Product or poor performance, either separately or in combination with other equipment, regardless of whether Manufacturer or the Customer has been advised of the possibility of such damages, nor (b) any amounts in the aggregate in excess of the purchase price paid for the applicable Product(s). Manufacturer is not liable for and does not cover under this Warranty, any costs associated with servicing, testing and/or the installation of Western Digital® or SanDisk® products, including the Product. This Warranty sets forth the entire liability and obligations of Manufacturer with respect to defects, breach of warranty, data loss or any other failure to perform or meet the Specifications associated with any Products.
7. Manufacturer products, including the Product, must not be used in applications where a failure or malfunction of the Product may threaten life or result in an injury, loss of property or damage to the environment, including without limitation, as critical components in aviation, automotive, nuclear, medical or life support systems (or any other form of ultra-hazardous applications) ("Critical Applications"), and under no circumstances shall Manufacturer have any Warranty or other obligations arising from any such Product uses. Without derogating from the above, unless specifically designated as such by Manufacturer in the Product Specifications, the Products are not designed or intended for use in automotive systems or applications. NOTWITHSTANDING ANYTHING TO THE CONTRARY, AS PRODUCTS HAVE VARIED FAILURE RATES AND A LIMITED USEFUL LIFE PERIOD WITH ENDURANCE LIMITS, THE RESPONSIBILITY FOR THE DESIGN, MANUFACTURING AND ADEQUATE TESTING OF CUSTOMER'S APPLICATIONS, SYSTEMS AND DEVICES USING PRODUCTS HEREIN LIES SOLELY WITH CUSTOMER. CUSTOMER IS RESPONSIBLE FOR PUTTING IN PLACE SAFETY MEASURES AND APPROPRIATE REDUNDANCIES, FAULT TOLERANT AND BACK-UP FEATURES SUFFICIENT TO PROTECT END USERS FROM ANY RISK OF DAMAGE, INJURY OR DEATH RESULTING FROM ANY FAILURE OR ANY OTHER ISSUE IN THE UTILIZATION OF THE PRODUCTS IN OR BY CUSTOMER'S APPLICATIONS, SYSTEMS OR DEVICES WHEN DEALING WITH CRITICAL APPLICATIONS AND SHALL OTHERWISE PROVIDE END USERS WITH ALERTS, USE AND MAINTENANCE INSTRUCTIONS TO AVOID SUCH RISKS.
E. EXENCIÓN DE RESPONSABILIDAD
LA GARANTÍA QUE FIGURA EN ESTE DOCUMENTO ES LA ÚNICA FUENTE DE DERECHOS DE GARANTÍA DEL CLIENTE ASOCIADA A LOS PRODUCTOS, Y SUSTITUYE A CUALQUIER OTRA GARANTÍA, EXPLÍCITA O IMPLÍCITA O ESTABLECIDA POR LEY, INCLUIDAS, A TÍTULO ENUNCIATIVO PERO NO LIMITATIVO, GARANTÍAS DE IDONEIDAD PARA UN USO DETERMINADO, DE APTITUD PARA EL COMERCIO Y DE NO INFRACCIÓN DE DERECHOS DE TERCEROS, A TODAS LAS CUALES SE RENUNCIA. NO SE OTORGAN DERECHOS DE GARANTÍA A NINGUNA PARTE QUE NO SEA EL CLIENTE DEL PRODUCTO. LAS LEYES DE CIERTAS JURISDICCIONES PUEDEN CONFERIR OTROS DERECHOS QUE NO RESULTAN AFECTADOS POR ESTA GARANTÍA.
F. Período de garantía
1. El plazo de la Garantía ("Período de garantía") mencionado más arriba se mide en años naturales y comienza en la fecha de envío del Producto por parte del Fabricante.
Para el siguiente grupo de productos, el Período de garantía expira al final de: (a) el período de tiempo estipulado para el Producto identificado a continuación: o (b) el punto en el que el uso del Producto por parte del Cliente supera el límite de resistencia estipulado, que es: (i) el momento en el que el total de datos acumulado del Producto (tal y como se ha anotado en el atributo S.M.A.R.T del Producto (E6h/230) “Indicador de desgaste de materiales”) llega al 100 % del valor de resistencia del Producto; o (ii) el total de Terabytes escritos (TBW en inglés) que aparece en la tabla a continuación o en las especificaciones del Producto. En el caso de conflicto entre la tabla mostrada a continuación y las Especificaciones, prevalecerán las Especificaciones.
| English | Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|---|
| German | Produktfamilie | SKU-Nr. | Garantiezeit | Belastbarkeit |
| French | Gamme de produits | UGS | Durée de garantie | Résistance |
| Chinese Traditional |
产品系列 | SKU | 质保期 | 耐久性 |
| Chines Simplified |
產品系列 | SKU | 保固長度 | 耐久度 |
| Korean | 제품군 | SKU | 보증 기간 | 내구성 |
| Japanese |
製品ファミリー | SKU番号 | 保証の長さ | 耐久性 |
| Product Family: Western Digital-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| WD Blue SN580 NVMe™ SSD | WDS100T3B1E-00CHF0 | Five (5) years | 600 TBW |
| Western Digital CL SN520 NVMe™ SSDs | SDAPMUW-128G-1022 SDAPMUW-256G-1022 SDAPMUW-512G-1022 SDAPNUW-128G-1022 SDAPNUW-256G-1022 SDAPNUW-512G-1022 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital CL SN720 NVMe™ SSDs | SDAQNTW-256G-1022 SDAQNTW-512G-1022 SDAQNTW-1T00-1022 SDAQNTX-2T00-1022 |
Five (5) years | 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital PC SN520 NVMe™ SSD | SDAPTUW-128G SDAPTUW-256 SDAPTUW-512G SDAPMUW-128G SDAPMUW-256 SDAPMUW-512G SDAPNUW-128G SDAPNUW-256 SDAPNUW-512G |
Five (5) years | 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW |
| Western Digital PC SN720 NVMe™ SSD | SDAPNTW-256G SDAPNTW-512G SDAPNTW-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN730 NVMe™ SSD | SDBPNTY-256G SDBPNTY-512G SDBPNTY-1T00 SDBQNTY-256G SDBQNTY-512G SDBQNTY-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN735 NVMe™ | SDBPNHH-256G SDBPNHH-512G SDBPNHH-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN740 NVMe™ | SDDPTQD-256G SDDPTQD-512G SDDPTQD-1T00 SDDPTQE-2T00 SDDPNQD-256G SDDPNQD-512G SDDPNQD-1T00 SDDPNQE-2T00 SDDQTQD-256G SDDQTQD-512G SDDQTQD-1T00 SDDQTQE-2T00 SDDQNQD-256G SDDQNQD-512G SDDQNQD-1T00 SDDQNQE-2T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW |
| Western Digital IX SN530 NVMe™ SSD, TLC | SDBPTPZ-256G-XI SDBPTPZ-512G-XI SDBPTPZ-1T00-XI SDBPNPZ-256G-XI SDBPNPZ-512G-XI SDBPNPZ-1T00-XI SDBPNPZ-2T00-XI |
Five (5) years | 200 TBW 400 TBW 800 TBW 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital IX SN530 NVMe™ SSD, SLC | SDBPTPZ-085G-XI SDBPTPZ-170G-XI SDBPTPZ-340G-XI SDBPNPZ-085G-XI SDBPNPZ-170G-XI SDBPNPZ-340G-XI |
Five (5) years | 4000 TBW 8000 TBW 16000 TBW 4000 TBW 8000 TBW 16000 TBW |
| Western Digital PC SN530 NVMe™ SSD | SDBPTPZ-256G SDBPTPZ-512G SDBPTPZ-1T00 SDBPMPZ-256G SDBPMPZ-512G SDBPMPZ-1T00 SDBPNPZ-256G SDBPNZ-512G SDBPNZ-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SA530 SATA SSD | SDASB8Y-256G-1122 SDASB8Y-512G-1122 SDASB8Y-1T00-1122 SDASN8Y-256G-1122 SDASN8Y-512G-1122 SDASN8Y-1T00-1122 SDATB8Y-256G-1122 SDATB8Y-512G-1122 SDATB8Y-1T00-1122 SDATN8Y-256G-1122 SDATN8Y-512G-1122 SDATN8Y-1T00-1122 SDASB8Y-256G SDASB8Y-512G SDASB8Y-1T00 SDASN8Y-256G SDASN8Y-512G SDASN8Y-1T00 SDATB8Y-256G SDATB8Y-512G SDATB8Y-1T00 SDATN8Y-256G SDATN8Y-512G SDATN8Y-1T00 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital PC SN810 NVMe™ SSD |
SDCPNRY-256G SDCPNRY-512G SDCPNRY-1T00 SDCPNRZ-2T00 SDCQNRY-256G SDCQNRY-512G SDCQNRY-1T00 SDCQNRZ-2T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW |
| Product Family: SanDisk-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| U110 mSATA SSDs | SDSA6DM-016G SDSA6DM-024G SDSA6DM-032G |
One (1) year | See Specifications |
| Extreme Pro SATA SSDs | SDSSDXPS-960G-G25 SDSSDXPS-480G-G25 SDSSDXPS-240G-G25 |
Ten (10) years | 80 TBW |
| Solid State Drive SSDs | SDSSDP-128G-G25 SDSSDP-064G-G25 |
Three (3) years | See Specifications |
| U110 2.5" SSDs | SDSA6GM-032G SDSA6GM-064G-1022 SDSA6GM-064G-1122 SDSA6GM-128G-1022 SDSA6GM-128G-1122 |
Three (3) years | See Specifications |
| U110 mini mSATA SSDs | SDSA6FM-016G SDSA6FM-024G SDSA6FM-032G |
One (1) year | See Specifications |
| U110 m.2 SSDs | SDSA6MM-008G SDSA6MM-016G SDSA6MM-024G SDSA6MM-032G SDSA6PM-064G SDSA6PM-128G |
One (1) year | See Specifications |
| Ultra II SATA SSDs | SDSSDHII-960G-G25 SDSSDHII-480G-G25 SDSSDHII-240G-G25 SDSSDHII-120G-G25 |
Three (3) years | 80 TBW |
| X110 mSATA SSDs | SD6SF1M-256G-1022 SD6SF1M-256G-1022I SD6SF1M-128G-1022 SD6SF1M-128G-1022I SD6SF1M-064G-1022 SD6SF1M-064G-1022I SD6SF1M-032G-1022 SD6SF1M-032G-1022I |
Five (5) years | See Specifications |
| X110 2.5" SSDs | SD6SB1M-064-1022I SD6SB1M-064G-1022 SD6SB1M-128-1022I SD6SB1M-128G-1022 SD6SB1M-256-1022I SD6SB1M-256G-1022 SD6SB1M-064G SD6SB1M-128G SD6SB1M-256G |
Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years One (1) year One (1) year |
See Specifications |
| X210 2.5" SSDs | SD6SB2M-128G-1022I SD6SB2M-256G-1022I SD6SB2M-512G-1022 |
Five (5) years | 80 TBW |
| X210 SATA 2.5" | SD6SB2M-128G SD6SB2M-256G SD6SB2M-512G |
One (1) year | 80 TBW |
| X300s 2.5" SSDs | SD7SB3Q-064G-1022I SD7SB3Q-064G-1022 SD7SN3Q-064G-1122 SD7UB2Q-010T-1022 SD7UB2Q-010T-1122 SD7UB2Q-512G-1022 SD7UB2Q-512G-1122 SD7UB3Q-128G-1022 SD7UB3Q-128G-1122 SD7UB3Q-256G-1022 SD7UB3Q-256G-1122 SD7UN3Q-128G-1022 SD7UN3Q-256G-1022 SD7UN3Q-512G-1122 |
Five (5) years | 80 TBW |
| X300s SATA 2.5" SSDs | SD7SB2Q-010T SD7SB2Q-512G SD7SB3Q-064G SD7SB3Q-128G SD7SB3Q-256G SD7UB2Q-512G SD7UB3Q-128G SD7UB3Q-256G |
Three (3) years | 80 TBW |
| X300s M.2 SSDs | SD7SN3Q-064G SD7SN3Q-128G SD7SN3Q-256G SD7SN3Q-512G SD7UN3Q-128G SD7UN3Q-256G SD7UN3Q-512G |
Three (3) years | 80 TBW |
| X300 2.5" SSDs | SD7SB6S-128G SD7SB6S-256G SD7SB7S-010T SD7SB7S-512G SD7UB6S-128G SD7UB6S-256G SD7UB7S-512G SD7SB7S-960G SD7SB6S-128G-1122 SD7SB6S-256G-1122 SD7SB7S-010T-1122 SD7SB7S-512G-1122 SD7SF6S-128G-1122 SD7SF6S-256G-1122 |
Three (3) years | 80 TBW |
| X300 M.2 2280 SSDs | SD7SN6S-128G SD7SN6S-256G SD7SN6S-512G SD7UN6S-128G SD7UN6S-256G SD7UN6S-512G |
Three (3) years | 80 TBW |
| X300 mSATA SSDs | SD7SF6S-128G SD7SF6S-256G SD7SF6S-512G-1122 |
Three (3) years Three (3) years Five (5) years |
80 TBW 80 TBW 80 TBW |
| X400 2.5" SSDs | SD8SB8U-1T00-1122 SD8TB8U-1T00-1122 SD8SB8U-512G-1122 SD8TB8U-512G-1122 SD8SB8U-256G-1122 SD8TB8U-256G-1122 SD8SB8U-128G-1122 |
Five (5) years | 320 TBW 320 TBW 160 TBW 160 TBW 80 TBW 80 TBW 72 TBW |
| X400 M.2 2280 SSDs | SD8SN8U-1T00-1122 SD8SN8U-512G-1122 SD8SN8U-256G-1122 SD8SN8U-128G-1122 SD8TB8U-128G-1122 |
Five (5) years | 320 TBW 160 TBW 80 TBW 72 TBW 72 TBW |
| Z400s 2.5" SSDs | SD8SBAT-256G-1122 SD8SBAT-128G SD8SBAT-128G-1122 SD8SBAT-064G SD8SBAT-064G-1122 SD8SBAT-032G SD8SBAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z400s mSATA SSDs | SD8SFAT-128G SD8SFAT-128G-1122 SD8SFAT-064G SD8SFAT-064G-1122 SD8SFAT-032G SD8SFAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z400s M.2 2280 SSDs | SD8SNAT-256G SD8SNAT-256G-1122 SD8SNAT-128G SD8SNAT-128G-1122 SD8SNAT-064G SD8SNAT-064G-1122 |
Five (5) years | 72 TBW 72 TBW 72 TBW 72 TBW 40 TBW 40 TBW |
| Z400s M.2 2242 SSDs | SD8SMAT-128G SD8SMAT-128G-1122 SD8SMAT-064G SD8SMAT-064G-1122 SD8SMAT-032G SD8SMAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z410 2.5" SSDs | SD8SBBU-120G-1122 SD8SBBU-240G-1122 SD8SBBU-480G-1122 |
Three (3) years | 40 TBW 80 TBW 120 TBW |
| X600 2.5”/7mm cased Non-SED SSDs | SD9SB8W-128G SD9SB8W-256G SD9SB8W-512G SD9SB8W-1T00 SD9SB8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 M.2 2280 Non-SED SSDs | SD9SN8W-128G SD9SN8W-256G SD9SN8W-512G SD9SN8W-1T00 SD9SN8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 2.5”M/7mm cased SED SSDs | SD9TB8W-128G SD9TB8W-256G SD9TB8W-512G SD9TB8W-1T00 SD9TB8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 M.2 2280 SED SSDs | SD9TN8W-128G SD9TN8W-256G SD9TN8W-512G SD9TN8W-1T00 SD9TN8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| Any Other Non-Customized Commercially Available SanDisk® SSD | XXXXXXXXXXXXXX | One (1) year | See Specifications |
Para el siguiente grupo de productos, el Período de garantía expira al final de: (a) el período de tiempo estipulado para el Producto identificado a continuación; o (b) el punto en el que el uso del producto por parte del Cliente supera el límite de resistencia máximo estipulado, que se mide a través del cálculo de la media de escrituras en el disco por día (DWPD en inglés) del Producto durante la duración prevista de la garantía del Producto, como se estipula a continuación.
| Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|
| Optimus Extreme™ SAS SSDs | SDLKOE9W-100G-5CA1 SDLKOD9W-200G-5CA1 SDLKOC9W-400G-5CA1 SDLLOC9W-800G-5CA1 |
Five (5) years | 45 DWPD |
| Optimus Ultra™ SAS SSDs | SDLKOEGW-150G-5CA1 SDLKODGW-300G-5CA1 SDLKOCGW-600G-5CA1 SDLLOCGW-012T-5CA1 |
Five (5) years | 30 DWPD |
| Optimus Ascend™ SAS SSDs | SDLKOEDM-200G-5CA1 SDLKODDM-400G-5CA1 SDLKOCDM-800G-5CA1 SDLLOCDM-016T-5CA1 |
Five (5) years | 10 DWPD |
| Optimus Ascend™ SAS SSDs - Recertified Product | SDLKOEDM-200G-5CRC SDLKODDM-400G-5CRC SDLKOCDM-800G-5CRC SDLLOCDM-016T-5CRC SDLKOEDM-200G-5CRZ SDLKODDM-400G-5CRZ SDLKOCDM-800G-5CRZ SDLLOCDM-016T-5CRZ |
Three (3) years Three (3) years Three (3) years Three (3) years One (1) year One (1) year One (1) year One (1) year |
10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD |
| Optimus Eco™ SAS SSDs | SDLKOD6R-400G-5CA1 SDLKOC6R-800G-5CA1 SDLLOC6R-016T-5CA1 SDLLOC6R-020T-5CA1 |
Five (5) years | 3 DWPD 3 DWPD 3 DWPD 1 DWPD |
| Optimus MAX™ SAS SSD | SDLLOCDR-038T-5CA3 SDLLOCDR-038T-5CA1 |
Five (5) years | 0.5 DWPD |
| Optimus MAX™ SAS SSD - Recertified Product | SDLLOCDR-038T-5CRC SDLLOCDR-038T-5CRZ |
Three (3) years One (1) Year |
0.5 DWPD |
| Lightning Ultra™ Gen. II SAS SSDs | SDLTMDKW-200G-5CA1 SDLTMDKW-400G-5CA1 SDLTMCKW-800G-5CA1 |
Five (5) years | 25 DWPD |
| Lightning Ascend™ Gen. II SAS SSDs | SDLTODKM-200G-5CA1 SDLTODKM-400G-5CA1 SDLTODKM-800G-5CA1 SDLTOCKM-016T-5CA1 |
Five (5) years | 10 DWPD |
| Lightning Eco™ Gen. II SAS SSDs | SDLTODKR-800G-5CA1 SDLTOCKR-016T-5CA1 |
Five (5) years | 3 DWPD |
| Lightning® Write-Intensive SAS SSDs | SDLB6HS-200GC-00 SDLB6HS-400GC-00 |
Five (5) years | 25 DWPD |
| Lightning Mixed-Use SAS SSDs | SDLB6HM-200GC-00 SDLB6HM-400GC-00 SDLB6HM-800GC-00 |
Five (5) years | 10 DWPD |
| Lightning Read-Intensive SAS SSDs | SDLB6JC-400GC-00 SDLB6JC-800GC-00 SDLB6JC-016TC-00 |
Three (3) years | 1 DWPD |
| CloudSpeed Ultra™ SATA SSDs | SDLFOEAM-100G-1HA1 SDLFODAM-200G-1HA1 SDLFODAM-400G-1HA1 SDLFOCAM-800G-1HA1 |
Five (5) years | 3 DWPD |
| CloudSpeed Ascend™ SATA SSDs | SDLFOEAR-120G-1HA1 SDLFODAR-240G-1HA1 SDLFODAR-480G-1HA1 SDLFOCAR-960G-1HA1 |
Five (5) years | 1 DWPD |
| CloudSpeed Ascend™ SATA SSDs - Recertified Product | SDLFOEAR-120G-1HA1 SDLFODAR-240G-1HA1 SDLFODAR-480G-1HA1 SDLFOCAR-960G-1HA1 |
Three (3) years | 1 DWPD |
| CloudSpeed Eco™ SATA SSDs | SDLFNDAR-240G-1HA2 SDLFNDAR-480G-1HA2 SDLFNCAR-960G-1HA2 |
Three (3) years | 1 DWPD |
| CloudSpeed Eco Gen. II™ SSDs | SDLF1DAR-480GC-1Hxx SDLF1DAR-960GC-1Hxx SDLF1CRR-019TC-1Hxx |
Five (5) years | 0.6 DWPD |
| CloudSpeed Ultra Gen. II™ SSDs | SDLF1DAM-400GC-1Hxx SDLF1DAM-800GC-1Hxx SDLF1CRM-016TC-1Hxx |
Five (5) years | 1.8 DWPD |
| ULLtraDIMM™ DDR3 SSDs | SDLOODFM-200G-6KB1 SDLOOCFM-400G-6KB1 |
Five (5) years | 10 DWPD |
Para el siguiente grupo de productos PCIe, el Período de garantía expira al final de: (a) el período de tiempo estipulado para el Producto identificado a continuación; o (b) el punto en el que el uso del producto por parte del Cliente supera el límite de resistencia máximo estipulado, que se mide a través del cálculo de la media de Petabytes escritos (PBW en inglés) de uso normal durante la duración prevista de la garantía del Producto, como se estipula a continuación. Para los usuarios que implementan soluciones en varios productos, la tasa de resistencia supone una distribución uniforme de escritura en todos los productos.
| Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|
| ioFX 420GB | SDFABAMOF-420G-SF1 | Five (5) years | 2 PBW |
| ioFX2 1.6TB | SDFABAMOF-1T65-SF1 | Five (5) years | 8 PBW |
| ioFX2 410 GB | SDFABAMOF-410G-SF1 | Five (5) years | 2 PBW |
| Fusion ioMemory SX300-1300 | SDFACAMOS-1T30-SF1 | Five (5) years | 4 PBW |
| Fusion ioMemory SX300-1600 | SDFACAMOS-1T60-SF1 | Five (5) years | 5.5 PBW |
| Fusion ioMemory SX300-3200 | SDFACAMOS-3T20-SF1 | Five (5) years | 11 PBW |
| Fusion ioMemory SX300-6400 | SDFACCMOS-6T40-SF1 | Five (5) years | 22 PBW |
| Fusion ioMemory SX350-1300 | SDFADAMOS-1T30-SF1 | Five (5) years | 4 PBW |
| Fusion ioMemory SX350-1600 | SDFADAMOS-1T60-SF1 | Five (5) years | 5.5 PBW |
| Fusion ioMemory SX350-3200 | SDFADAMOS-3T20-SF1 | Five (5) years | 11 PBW |
| Fusion ioMemory SX350-6400 | SDFADCMOS-6T40-SF1 | Five (5) years | 22 PBW |
| Fusion ioMemory PX600-1000 | SDFACAMOP-1T00-SF1 | Five (5) years | 12 PBW |
| Fusion ioMemory PX600-1300 | SDFACAMOP-1T30-SF1 | Five (5) years | 16 PBW |
| Fusion ioMemory PX600-2600 | SDFACAMOP-2T60-SF1 | Five (5) years | 32 PBW |
| Fusion ioMemory PX600-5200 | SDFACCMOP-5T20-SF1 | Five (5) years | 64 PBW |
| Skyhawk NVMe PCIe SSD 1.92TB | SDLC2CLR-019T-3NA1 | Five (5) years | 2.1 PBW |
| Skyhawk NVMe PCIe SSD 3.84TB | SDLC2LLR-038T-3NA1 | Five (5) years | 3.5 PBW |
| Skyhawk Ultra NVMe PCIe SSD 1.6TB | SDLC2CLR-016T-3NA1 | Five (5) years | 4.96 PBW |
| Skyhawk Ultra NVMe PCIe SSD 3.2TB | SDLC2LLR-032T-3NA1 | Five (5) years | 7 PBW |
Información de garantía de Soluciones Integradas Incrustadas ("SII")
Para el siguiente grupo de productos SII, el Período de garantía expira: (a) al final del período de tiempo estipulado a continuación del Producto correspondiente; o (b) en el punto en el que el uso del Producto por parte del Cliente supera las características de fiabilidad estipuladas (incluido el límite de resistencia), como se identifica en las Especificaciones.
| Product Family: Western Digital-iNAND |
SKU | Warranty Length |
|---|---|---|
| iNAND EM122/EM131/EM132/EU511/EU521/EU551/EM141/EU151/EM102/EU331/EU561, 7250/7550/8630MC and CL Series |
SDINBDG4, SDINBDA4,SDINBDA2, SDINBDA6, SDINEDK4, SDINFDK4, SDINFDO4, SDINBDV4, SDINBDI4, SDINBDJ4, SDINDDK4, SDINFEO4, SDINFEO2 | One (1) year |
| iNAND EM123/EM133, 7250/7550 CH Series | SDINBDG4-H2, SDINBDA6-H | Two (2) years |
| iNAND EM122/EM132/EU312/EU552, 7250I/7550I/8521I IX Series | SDINBDG4-I2, SDINBDG4-XI2, SDINBDA6-I2, SDINBDA6-XI2, SDINDDH6-I, SDINDDH6-XI, SDINFDQ6-I, SDINFDQ6-XI | Two (2) years |
| iNAND EM122/EM132/EU312/EU552, 7250A/7550A/8521A AT Series | SDINBDG4-A2, SDINBDG4-XA2, SDINBDG4-ZA2, SDINBDA6-XA2, SDINBDA6-ZA2, SDINDDH6-XA2, SDINDDH6-ZA2, SDINFDQ6-XA2,SDINFDQ6-ZA | Two (2) years |
2. Siempre que el valor de TBW (terabytes escritos) máximo, como se especifica en la ficha técnica correspondiente al producto, no se alcance al final de la duración de la Garantía, como se describe más arriba
| Product Family: Western Digital-SD and microSD |
SKU | Warranty Length |
|---|---|---|
| SD and microSD Cards LD101/LD301/LD501/QD101/QD301/QD501/CL Series | SDSDAA, SDSDAD, SDSDAE, SDSDQAB, SDSDQAD, SDSDQAE | One (1) year |
| SD and microSD Cards EB/EC/ED Series | SDSDEB, SDSDEC, SDSDQEB, SDSDQEC, SDSDQED | Two (2) years |
| SD and microSD Cards AF3, LD332/QD332/QD334 IX Series | SDSDAF3, SDSDQAF3 | Two (2) years |
| SD and microSD Cards LD342/QD342 IX Series | SDSDAF4, SDSDQAF4 | Two (2) years |
| SD Cards AG3, LD332 AT Series | SDSDAG3 | Two (2) years |
| Product Family: Western Digital USB |
SKU | Warranty Length |
|---|---|---|
| USB | SDUFD33, SDUFD50, SDUFD51 | One (1) year |
| USB H Series | SDUFDEC, SDUFDEA | Two (2) years |
Si se adquiere el Producto a un fabricante de equipo original y la referencia del Producto no aparece en ninguna tabla de esta Garantía, hay que contactar con el fabricante de equipo original para determinar la duración de la garantía del Producto.
G. Fichas técnicas de productos y especificaciones
The product datasheets and specifications for the Products can be found on the Customer Support site. If the Specifications for the Product cannot be found on https://sandisk.com/support, please contact Customer Service to obtain a copy of the documents.
Para cualquier duda respecto al uso de esta garantía, contacta con: SanDisk Technologies, Inc., 951 SanDisk Drive, Milpitas, CA 95035, Estados Unidos a la atención de: Departamento comercial legal.
SanDisk Limited Warranty for SanDisk Brand Consumer Flash Products
(see separate Western Digital Limited Warranty for SanDisk Brand Consumer HDD Products)
SanDisk poskytuje kupujícímu konečnému uživateli („Vy”) tuto záruku, že tento výrobek („Výrobek”) s výjimkou obsahu a/nebo software dodaného s Výrobkem bude prostý podstatných výrobních vad, bude odpovídat zveřejněným specifikacím výrobků SanDisk a bude způsobilý pro běžné užívání v souladu se zveřejněnými pokyny po dobu trvání Záruční doby specifikované v tabulce počínající dnem nákupu za předpokladu, že Výrobek byl uveden na trh v souladu s právními předpisy. Tato záruka je poskytována pouze Vám a je nepřenosná.
Tato záruka nepokrývá užívání Výrobku v souvislosti s následujícími druhy užívání nebo zařízeními (podle určení SanDisk): (i) běžné opotřebení, (ii) videosledování, bezpečnostní účely, sledovací zařízení, (iii) internetové/síťové kamery, (iv) zařízení pro nahrávání uvnitř automobilu / kamery na palubní desku / kamery černých skříněk, (v) zobrazovací zařízení přehrávající video ve smyčce, (vi) set top boxy pro kontinuální nahrávání, (vii) zařízení pro kontinuální zápis dat jako např. servery nebo (viii) jiné excesivní způsoby užívání přesahující běžné užívání v souladu se zveřejněnými pokyny. Pro informace o produktech SanDisk určených pro užití ve spojení se způsoby užití a zařízeními uvedenými v bodech (i) – (vi) výše prosím navštivte naši stránku pro výrobky s vysokou odolností zde.
Tato záruka se vztahuje pouze na originální výrobky SanDisk®. Pouze pro spotřebitele z Evropského hospodářského prostoru (EHP): SanDisk Technologies, Inc., ani jeho přidružené společnosti (dále jen “WDT”) nebudou poskytovat podporu ve vztahu k jakýmkoli výrobkům, které nebyly dovezeny nebo uvedeny na trh v Evropském hospodářském prostoru společností WDT nebo s jejím souhlasem a nebyly prodány prostřednictvím autorizované sítě.
Pro uplatnění reklamace prosím kontaktujte SanDisk na telefonním čísle uvedeném v tabulce nebo na support@SanDisk.com po dobu Záruční doby, poskytněte doklad o nákupu (uvádějící datum a místo nákupu a název prodejce) a uveďte název výrobku, typ a číslo. Výrobek můžete vrátit poté, co obdržíte číslo oprávnění k vrácení materiálu (Return Material Authorization number) a při dodržení jakýchkoli dalších uvedených pokynů. Pro bližší informace navštivte sandisk.com/cs-cz/support. Tato záruka je podmíněna vrácením Výrobku. SanDisk neodpovídá za ztrátu nebo poškození jakéhokoli Výrobku během přepravy.
SanDisk je oprávněn podle své volby: (1) opravit nebo (2) vyměnit Výrobek za nový, opravený nebo repasovaný Výrobkem téže nebo větší kapacity nebo jiný ekvivalentní výrobek. V Případě výměny je SanDisk oprávněn vyměnit Výrobek za jiným dříve použitý, opravený a testovaný tak, aby vyhověl specifikacím SanDisk.
SanDisk neodpovídá za nepřímou nebo následnou škodu (včetně ztráty dat) ani za škodu způsobenou nevhodným užíváním (včetně užití v nekompatibilním zařízení nebo způsobem užití, který je jinak v rozporu s pokyny) nebo nesprávnou instalací, neodbornou opravou, úpravou nebo škodu náhodně vzniklou. Výše uvedené představuje úplný rozsah odpovědnosti SanDisk, která nepřesáhne cenu, kterou jste za produkt zaplatil(a) včetně nákladů nezbytných pro uplatnění práv ze záruky. Výrobky SanDisk je zakázáno užívat v zařízeních, kde by selhání mohlo ohrozit zdraví nebo život, jako např. systémy pro udržení života. SANDISK VYLUČUJE V PLNÉM ROZSAHU DOVOLENÉM PRÁVNÍMI PŘEDPISY JAKÉKOLI VÝSLOVNÉ NEBO IMPLICITNÍ ZÁRUKY. V PŘÍPADECH, KDY SANDISK NENÍ OPRÁVNĚN VYLOUČIT PODLE PŘÍSLUŠNÝCH PŘEDPISŮ IMPLICITNÍ ZÁRUKY, TAKOVÉ IMPLICITNÍ ZÁRUKY JSOU OMEZENY NA DOBU TRVÁNÍ VÝSLOVNÉ ZÁRUKY. TRVÁNÍ ZÁRUKY U VYMĚNĚNÉHO VÝROBKU BUDE OMEZENO NA ČÁST ZÁRUČNÍ DOBY, KTERÁ ZBÝVALA V PŘÍPADĚ VAŠEHO PŮVODNÍHO VÝROBKU. NĚKTERÉ STÁTY (NEBO JURISDIKCE) NEUMOŽNUJÍ VYLOUČENÍ NEBO OMEZENÍ ODPOVĚDNOSTI ZA VEDLEJŠÍ NEBO NÁSLEDNOU ŠKODU, PROTO SE VÝŠE UVEDENÉ VYLOUČENÍ NEBO OMEZENÍ NEMUSÍ VE VAŠEM PŘÍPADĚ UPLATNIT.
Tato omezená záruka Vám poskytuje specifická práva. Národní, státní nebo místní právní předpisy Vám mohou poskytovat jiná práva, která nejsou touto zárukou dotčena.
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Garantiebestimmungen für kommerzielle Produkte
Limited Warranty for Western Digital® and SanDisk® Commercial Hardware Flash-based Drive Products
LESEN SIE SICH DIE FOLGENDEN GESCHÄFTSBEDINGUNGEN VOR DEM KAUF, ÖFFNEN ODER EINER ANDERWEITIGEN NUTZUNG DER VON SANDISK TECHNOLOGIES, INC. (NACHFOLGEND „HERSTELLER“) HERGESTELLTEN PRODUKTE SORGFÄLTIG DURCH. DURCH IHRE NUTZUNG DES PRODUKTS STIMMEN SIE DEN BEDINGUNGEN DIESER GARANTIEERKLÄRUNG (NACHFOLGEND „EINVERSTÄNDNIS“) ZU. WENN SIE DEN BEDINGUNGEN DIESER VEREINBARUNG NICHT ZUSTIMMEN, DÜRFEN SIE DAS PRODUKT NICHT VERWENDEN.
A. Informationen zur Garantie
1. This warranty ("Warranty") is provided by SanDisk Technologies, Inc. and its applicable subsidiaries (collectively, "Manufacturer"), is non-transferable, and applies only to the Commercial Hardware Drive Products identified in the Table in Section F below (each, a "Product"). The Warranty is provided solely to the original end user purchaser of this Product (“Customer”).
2. This Warranty does not cover purchases of the Products from a Reseller by a party who is not intending to be the end user of the product. The warranty and support for that product must be initiated by the distributing or reselling party from which the purchase was made ("Reseller") on that party’s behalf.
3. Diese Garantie deckt keine Fälschungen, Imitationen oder Graumarktprodukte ab. Der Hersteller bietet keinen Support für Produkte an, die (i) er nicht in das Vertriebsland geliefert hat (oder für die er die Lieferung nicht genehmigt hat) und/oder (ii) die nicht über autorisierte Kanäle vertrieben werden.
4. Sämtliche Produkte sind ausschließlich zum kommerziellen Gebrauch bestimmt und nicht für den Gebrauch durch Verbraucher oder Haushalte. Diese Garantie deckt keine persönliche, nicht kommerzielle Nutzung des Produkts ab. Wenn Sie dieses Produkt von einem autorisierten Einzelhändler zur persönlichen, nicht kommerziellen Nutzung gekauft haben, informieren Sie sich bitte über die geltenden Bedingungen der Einzelhandelsgarantie für das Produkt unter https://www.sandisk.com/warranty.
5. Wenn das Kundenprodukt separate Standalone-Softwareprogramme des Herstellers enthält (z. B. SSD Dashboard), unterliegt die Nutzung dieser Programme dem Endbenutzer-Lizenzvertrag zu diesem Programm und nicht dieser Vereinbarung.
B. Informationen zum technischen Support während des Garantiezeitraums
1. Any technical support issues or warranty claims for the Products should be processed through the party from whom Customer purchased the Product.
2. Wenn das fragliche Produkt bereits in einem externen Gerät oder Computersystem eingebettet oder vorinstalliert ist, sollte sich der Kunde für den primären technischen Support und für Garantieansprüche an den eingetragenen Hersteller des Drittanbieterproduktes wenden.
3. If Customer purchased this product directly from Manufacturer, then Customer may seek technical support by contacting Customer Service within the Warranty Period by email at support@SanDisk.com or at the telephone number for Customer’s region found at https://www.sandisk.com/support/international-phone-numbers. Such technical support shall only address errors which are solely attributable to the manufacture of the Product.
C. Garantiebedingungen
1. Manufacturer warrants to Customer that this Product, excluding content and/or software (if applicable) supplied with or within the Product, will, during the applicable Warranty Period (as defined below) specified below under normal use conditions, (a) be free from material defects in material or workmanship and, (b) will materially conform to Manufacturer's published product Specifications (as defined below). A Product will be considered to have a material defect or to be materially defective only if such Product does not meet the stated design lifetime (up to the applicable Warranty Period) and is returned to the appropriate location within the Warranty Period and subject to applicable performance threshold information contained in the Product's datasheet (as produced or provided by Manufacturer).
“Specifications” shall mean operational elements, features, reliability characteristics and functional design specifications for a Product stated in the Product specifications (i.e., documents labeled as “specification” or “data sheet” and such Product’s qualification report).
2. Diese Garantie gilt nicht für Schäden an diesem Produkt, die aus Unfällen, unsachgemäßem Gebrauch, missbräuchlicher Nutzung, natürlichen oder persönlichen Katastrophen, unsachgemäßer Installation, dem Vorhandensein eines Drittanbieterprodukts innerhalb eines Computersystems oder jeder ungenehmigter Demontage, Reparatur oder Modifikation entstehen. Ein Produkt kann unter Bedingungen betrieben werden, die zu einem Verschleiß der Datenträger (und zu einem Erlöschen der Garantie) führt, bevor der angegebene Zeitraum im Garantiezeitraum, gemäß der Angabe der entsprechenden Dauerhaltbarkeit, abläuft.
3. Bei Widersprüchen zwischen den Bedingungen dieser Vereinbarung und vorhandenen, gültigen Garantiebedingungen zwischen Kunden und Hersteller haben die Bedingungen zwischen Kunden und Hersteller Vorrang vor dieser Vereinbarung. Diese Vereinbarung hat jedoch Vorrang vor den vorgedruckten Bedingungen auf allen Kundenformularen, einschließlich Kaufaufträgen, die vom Kunden ausgestellt wurden.
D. Garantieansprüche
1. To make a warranty claim, Customer may either (a) contact the Reseller within the Warranty Period and provide proof of purchase and the returning party's original purchase status (showing date, place of purchase and name of the Reseller as applicable) and product name, type and number or (b) receive a RMA number from Manufacturer and follow Manufacturer’s warranty return procedures. Only the Customer is entitled to exercise the Warranty, and such Customer must return the Product following the guidelines listed by Reseller and/or Manufacturer, including a detailed statement of the problem sufficient to readily reproduce the problem. Manufacturer reserves the right, at its discretion, to direct the Customer to return products through the Reseller.
2. Es kann vorkommen, dass Produkte in ein anderes Land als das, in dem der Kunde ansässig ist und/oder das Produkt gekauft hat, zurückgesendet werden müssen.
3. If Customer purchased the Product directly from Manufacturer and believes that it fails to comply with the warranty, then Customer will abide by Manufacturer’s then-current Return Material Authorization (“RMA”) process and Customer shall request an RMA number from Customer Service upon presenting a summary of the defect. Manufacturer will then issue an RMA number to Customer, together with instructions on shipping to Manufacturer the Product believed by Customer to be defective. Customer will return any such Product believed to be defective in an appropriate container, which will conspicuously bear the RMA number Customer obtains from Manufacturer prior to return. Products returned to Manufacturer under this section, and any repaired or replaced Products under this Exhibit, will be delivered to and from Manufacturer at Manufacturer’s expense and risk. Manufacturer (or a contractor of Manufacturer) shall assess the Product and, upon finding a defect, process the return at Manufacturer’s sole expense. If Manufacturer determines that a defect does not exist in such Product, Customer will reimburse Manufacturer for all expenses associated with the return of such Product. Products improperly labelled, packaged or shipped may result in a voiding of the warranty for that Product. Manufacturer is not responsible for damage incurred during shipping to our RMA receiving locations.
4. Der Hersteller kann sich entscheiden, fehlerhafte Produkte zu reparieren oder zu ersetzen. Ein derartiger Ersatz erfolgt mit einem neuen oder überholten Produkt von gleicher oder besserer Funktionalität als das zurückgesendete Produkt. Wenn der Hersteller das fehlerhafte Produkt nicht reparieren oder ersetzen kann oder wenn derartige Optionen wirtschaftlich nicht angemessen sind, stellt der Hersteller dem Kunden eine Gutschrift für das fehlerhafte Produkt aus. Der Wert der Gutschrift entspricht nach Einschätzung des Herstellers entweder (a) dem Ersatzwert des fehlerhaften Produkts oder (b) dem Kaufwert des fehlerhaften Produkts, anteilig für die Dauer des Garantiezeitraums berechnet, in der der Kunde das Produkt nicht nutzen konnte. Nicht mehr zu gebrauchende oder Auslaufprodukte können durch das selbe Produkt oder, wenn ein Ersatz nicht verfügbar ist, durch ein Produkt mit ähnlichen Funktionen und Kapazitäten ersetzt werden. Der Hersteller kann als Bedingung für das einzige dem Kunden zur Verfügung stehende Rechtsmittel festlegen, dass das Produkt an ihn zurückgesendet wird.
5. Der Hersteller ist nicht für Verluste oder Schäden an Daten im Rahmen des RMA-Verfahrens verantwortlich. Dem Kunden ist bewusst, dass der Hersteller während des RMA-Verfahrens unbeabsichtigt Zugriff auf die Daten im zurückgesendeten Produkt erlangen kann. Um vertrauliche Daten vor ungewollter Preisgabe zu schützen, empfiehlt der Hersteller, so viele vertrauliche Daten wie technisch möglich vom Produkt zu löschen, bevor dieses zur RMA-Bearbeitung zurückgesendet wird. Wenn nicht alle Daten entfernt werden oder werden können, hält der Kunde den Hersteller und den Vertriebspartner für jede mögliche Haftung, die sich aus dem möglichen Vorhandensein von vertraulichen und/oder personenbezogenen Daten im zurückgesendeten Produkt ergeben können, schad- und klaglos, unabhängig davon, ob diese Daten den Kunden oder eine andere externe Partei betreffen.
6. Manufacturer shall not be liable for (a) any incidental, indirect, special, exemplary, punitive or consequential damages, including but not limited to loss of profits and/or loss of data, other loss, damage or expense directly or indirectly arising from any defect or inability to use the Product or poor performance, either separately or in combination with other equipment, regardless of whether Manufacturer or the Customer has been advised of the possibility of such damages, nor (b) any amounts in the aggregate in excess of the purchase price paid for the applicable Product(s). Manufacturer is not liable for and does not cover under this Warranty, any costs associated with servicing, testing and/or the installation of Western Digital® or SanDisk® products, including the Product. This Warranty sets forth the entire liability and obligations of Manufacturer with respect to defects, breach of warranty, data loss or any other failure to perform or meet the Specifications associated with any Products.
7. Manufacturer products, including the Product, must not be used in applications where a failure or malfunction of the Product may threaten life or result in an injury, loss of property or damage to the environment, including without limitation, as critical components in aviation, automotive, nuclear, medical or life support systems (or any other form of ultra-hazardous applications) ("Critical Applications"), and under no circumstances shall Manufacturer have any Warranty or other obligations arising from any such Product uses. Without derogating from the above, unless specifically designated as such by Manufacturer in the Product Specifications, the Products are not designed or intended for use in automotive systems or applications. NOTWITHSTANDING ANYTHING TO THE CONTRARY, AS PRODUCTS HAVE VARIED FAILURE RATES AND A LIMITED USEFUL LIFE PERIOD WITH ENDURANCE LIMITS, THE RESPONSIBILITY FOR THE DESIGN, MANUFACTURING AND ADEQUATE TESTING OF CUSTOMER'S APPLICATIONS, SYSTEMS AND DEVICES USING PRODUCTS HEREIN LIES SOLELY WITH CUSTOMER. CUSTOMER IS RESPONSIBLE FOR PUTTING IN PLACE SAFETY MEASURES AND APPROPRIATE REDUNDANCIES, FAULT TOLERANT AND BACK-UP FEATURES SUFFICIENT TO PROTECT END USERS FROM ANY RISK OF DAMAGE, INJURY OR DEATH RESULTING FROM ANY FAILURE OR ANY OTHER ISSUE IN THE UTILIZATION OF THE PRODUCTS IN OR BY CUSTOMER'S APPLICATIONS, SYSTEMS OR DEVICES WHEN DEALING WITH CRITICAL APPLICATIONS AND SHALL OTHERWISE PROVIDE END USERS WITH ALERTS, USE AND MAINTENANCE INSTRUCTIONS TO AVOID SUCH RISKS.
E. HAFTUNGSAUSSCHLUSS
DIE HIER AUFGEFÜHRTE GARANTIE IST DIE EINZIGE GARANTIE, DIE DEM KUNDEN IN ZUSAMMENHANG MIT PRODUKTEN ZUR VERFÜGUNG STEHT, UND GILT ANSTELLE ALLER ANDEREN AUSDRÜCKLICHEN, STILLSCHWEIGENDEN ODER GESETZLICHEN GARANTIEN, DARUNTER GARANTIEN HINSICHTLICH DER EIGNUNG FÜR EINEN BESTIMMTEN ZWECK, MARKTGÄNGIGKEIT ODER RECHTSMÄNGELFREIHEIT, DIE HIERMIT ALLE ABGELEHNT WERDEN. GARANTIERECHTE WERDEN AUSSCHLIESSLICH DEM KUNDEN DES PRODUKTS GEWÄHRT, KEINER ANDEREN PARTEI. DIE GESETZE BESTIMMTER RECHTSPRECHUNGEN SEHEN EVENTUELL WEITERE RECHTE VOR, DIE VON DIESER GARANTIE NICHT BEEINTRÄCHTIGT WERDEN.
F. Garantiezeitraum
1. Die oben aufgeführte Garantiedauer (nachfolgend „Garantiezeitraum“) wird in Kalenderjahren gemessen und beginnt mit dem Versanddatum des Produkts durch den Hersteller.
Je nachdem, welches Ereignis früher eintritt, läuft bei der folgenden Produktgruppe der Garantiezeitraum entweder am Ende des (a) genannten Zeitraums für das unten aufgeführte Produkt oder (b) des Zeitpunkts ab, zu dem die Produktnutzung durch den Kunden die genannte Dauerhaltbarkeitsgrenze überschreitet, was (i) der Zeitpunkt, zu dem die Gesamtdaten des Produkts (wie im S.M.A.R.T-Attribut (E6h/230) „Media Wear Out Indicator“) 100 % des Dauerhaltbarkeitswertes des Produktes erreichen, ist oder (ii) den gesamten geschriebenen Terabytes (Terabytes Written, TBW) des Produkts, wie in der nachfolgenden Tabelle oder in den Spezifikationen für das Produkt aufgeführt, entspricht. Im Falle eines Widerspruchs zwischen der nachfolgenden Tabelle und den technischen Daten haben die technischen Daten Vorrang.
| English | Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|---|
| German | Produktfamilie | SKU-Nr. | Garantiezeit | Belastbarkeit |
| French | Gamme de produits | UGS | Durée de garantie | Résistance |
| Chinese Traditional |
产品系列 | SKU | 质保期 | 耐久性 |
| Chines Simplified |
產品系列 | SKU | 保固長度 | 耐久度 |
| Korean | 제품군 | SKU | 보증 기간 | 내구성 |
| Japanese |
製品ファミリー | SKU番号 | 保証の長さ | 耐久性 |
| Product Family: Western Digital-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| WD Blue SN580 NVMe™ SSD | WDS100T3B1E-00CHF0 | Five (5) years | 600 TBW |
| Western Digital CL SN520 NVMe™ SSDs | SDAPMUW-128G-1022 SDAPMUW-256G-1022 SDAPMUW-512G-1022 SDAPNUW-128G-1022 SDAPNUW-256G-1022 SDAPNUW-512G-1022 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital CL SN720 NVMe™ SSDs | SDAQNTW-256G-1022 SDAQNTW-512G-1022 SDAQNTW-1T00-1022 SDAQNTX-2T00-1022 |
Five (5) years | 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital PC SN520 NVMe™ SSD | SDAPTUW-128G SDAPTUW-256 SDAPTUW-512G SDAPMUW-128G SDAPMUW-256 SDAPMUW-512G SDAPNUW-128G SDAPNUW-256 SDAPNUW-512G |
Five (5) years | 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW |
| Western Digital PC SN720 NVMe™ SSD | SDAPNTW-256G SDAPNTW-512G SDAPNTW-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN730 NVMe™ SSD | SDBPNTY-256G SDBPNTY-512G SDBPNTY-1T00 SDBQNTY-256G SDBQNTY-512G SDBQNTY-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN735 NVMe™ | SDBPNHH-256G SDBPNHH-512G SDBPNHH-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN740 NVMe™ | SDDPTQD-256G SDDPTQD-512G SDDPTQD-1T00 SDDPTQE-2T00 SDDPNQD-256G SDDPNQD-512G SDDPNQD-1T00 SDDPNQE-2T00 SDDQTQD-256G SDDQTQD-512G SDDQTQD-1T00 SDDQTQE-2T00 SDDQNQD-256G SDDQNQD-512G SDDQNQD-1T00 SDDQNQE-2T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW |
| Western Digital IX SN530 NVMe™ SSD, TLC | SDBPTPZ-256G-XI SDBPTPZ-512G-XI SDBPTPZ-1T00-XI SDBPNPZ-256G-XI SDBPNPZ-512G-XI SDBPNPZ-1T00-XI SDBPNPZ-2T00-XI |
Five (5) years | 200 TBW 400 TBW 800 TBW 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital IX SN530 NVMe™ SSD, SLC | SDBPTPZ-085G-XI SDBPTPZ-170G-XI SDBPTPZ-340G-XI SDBPNPZ-085G-XI SDBPNPZ-170G-XI SDBPNPZ-340G-XI |
Five (5) years | 4000 TBW 8000 TBW 16000 TBW 4000 TBW 8000 TBW 16000 TBW |
| Western Digital PC SN530 NVMe™ SSD | SDBPTPZ-256G SDBPTPZ-512G SDBPTPZ-1T00 SDBPMPZ-256G SDBPMPZ-512G SDBPMPZ-1T00 SDBPNPZ-256G SDBPNZ-512G SDBPNZ-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SA530 SATA SSD | SDASB8Y-256G-1122 SDASB8Y-512G-1122 SDASB8Y-1T00-1122 SDASN8Y-256G-1122 SDASN8Y-512G-1122 SDASN8Y-1T00-1122 SDATB8Y-256G-1122 SDATB8Y-512G-1122 SDATB8Y-1T00-1122 SDATN8Y-256G-1122 SDATN8Y-512G-1122 SDATN8Y-1T00-1122 SDASB8Y-256G SDASB8Y-512G SDASB8Y-1T00 SDASN8Y-256G SDASN8Y-512G SDASN8Y-1T00 SDATB8Y-256G SDATB8Y-512G SDATB8Y-1T00 SDATN8Y-256G SDATN8Y-512G SDATN8Y-1T00 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital PC SN810 NVMe™ SSD |
SDCPNRY-256G SDCPNRY-512G SDCPNRY-1T00 SDCPNRZ-2T00 SDCQNRY-256G SDCQNRY-512G SDCQNRY-1T00 SDCQNRZ-2T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW |
| Product Family: SanDisk-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| U110 mSATA SSDs | SDSA6DM-016G SDSA6DM-024G SDSA6DM-032G |
One (1) year | See Specifications |
| Extreme Pro SATA SSDs | SDSSDXPS-960G-G25 SDSSDXPS-480G-G25 SDSSDXPS-240G-G25 |
Ten (10) years | 80 TBW |
| Solid State Drive SSDs | SDSSDP-128G-G25 SDSSDP-064G-G25 |
Three (3) years | See Specifications |
| U110 2.5" SSDs | SDSA6GM-032G SDSA6GM-064G-1022 SDSA6GM-064G-1122 SDSA6GM-128G-1022 SDSA6GM-128G-1122 |
Three (3) years | See Specifications |
| U110 mini mSATA SSDs | SDSA6FM-016G SDSA6FM-024G SDSA6FM-032G |
One (1) year | See Specifications |
| U110 m.2 SSDs | SDSA6MM-008G SDSA6MM-016G SDSA6MM-024G SDSA6MM-032G SDSA6PM-064G SDSA6PM-128G |
One (1) year | See Specifications |
| Ultra II SATA SSDs | SDSSDHII-960G-G25 SDSSDHII-480G-G25 SDSSDHII-240G-G25 SDSSDHII-120G-G25 |
Three (3) years | 80 TBW |
| X110 mSATA SSDs | SD6SF1M-256G-1022 SD6SF1M-256G-1022I SD6SF1M-128G-1022 SD6SF1M-128G-1022I SD6SF1M-064G-1022 SD6SF1M-064G-1022I SD6SF1M-032G-1022 SD6SF1M-032G-1022I |
Five (5) years | See Specifications |
| X110 2.5" SSDs | SD6SB1M-064-1022I SD6SB1M-064G-1022 SD6SB1M-128-1022I SD6SB1M-128G-1022 SD6SB1M-256-1022I SD6SB1M-256G-1022 SD6SB1M-064G SD6SB1M-128G SD6SB1M-256G |
Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years One (1) year One (1) year |
See Specifications |
| X210 2.5" SSDs | SD6SB2M-128G-1022I SD6SB2M-256G-1022I SD6SB2M-512G-1022 |
Five (5) years | 80 TBW |
| X210 SATA 2.5" | SD6SB2M-128G SD6SB2M-256G SD6SB2M-512G |
One (1) year | 80 TBW |
| X300s 2.5" SSDs | SD7SB3Q-064G-1022I SD7SB3Q-064G-1022 SD7SN3Q-064G-1122 SD7UB2Q-010T-1022 SD7UB2Q-010T-1122 SD7UB2Q-512G-1022 SD7UB2Q-512G-1122 SD7UB3Q-128G-1022 SD7UB3Q-128G-1122 SD7UB3Q-256G-1022 SD7UB3Q-256G-1122 SD7UN3Q-128G-1022 SD7UN3Q-256G-1022 SD7UN3Q-512G-1122 |
Five (5) years | 80 TBW |
| X300s SATA 2.5" SSDs | SD7SB2Q-010T SD7SB2Q-512G SD7SB3Q-064G SD7SB3Q-128G SD7SB3Q-256G SD7UB2Q-512G SD7UB3Q-128G SD7UB3Q-256G |
Three (3) years | 80 TBW |
| X300s M.2 SSDs | SD7SN3Q-064G SD7SN3Q-128G SD7SN3Q-256G SD7SN3Q-512G SD7UN3Q-128G SD7UN3Q-256G SD7UN3Q-512G |
Three (3) years | 80 TBW |
| X300 2.5" SSDs | SD7SB6S-128G SD7SB6S-256G SD7SB7S-010T SD7SB7S-512G SD7UB6S-128G SD7UB6S-256G SD7UB7S-512G SD7SB7S-960G SD7SB6S-128G-1122 SD7SB6S-256G-1122 SD7SB7S-010T-1122 SD7SB7S-512G-1122 SD7SF6S-128G-1122 SD7SF6S-256G-1122 |
Three (3) years | 80 TBW |
| X300 M.2 2280 SSDs | SD7SN6S-128G SD7SN6S-256G SD7SN6S-512G SD7UN6S-128G SD7UN6S-256G SD7UN6S-512G |
Three (3) years | 80 TBW |
| X300 mSATA SSDs | SD7SF6S-128G SD7SF6S-256G SD7SF6S-512G-1122 |
Three (3) years Three (3) years Five (5) years |
80 TBW 80 TBW 80 TBW |
| X400 2.5" SSDs | SD8SB8U-1T00-1122 SD8TB8U-1T00-1122 SD8SB8U-512G-1122 SD8TB8U-512G-1122 SD8SB8U-256G-1122 SD8TB8U-256G-1122 SD8SB8U-128G-1122 |
Five (5) years | 320 TBW 320 TBW 160 TBW 160 TBW 80 TBW 80 TBW 72 TBW |
| X400 M.2 2280 SSDs | SD8SN8U-1T00-1122 SD8SN8U-512G-1122 SD8SN8U-256G-1122 SD8SN8U-128G-1122 SD8TB8U-128G-1122 |
Five (5) years | 320 TBW 160 TBW 80 TBW 72 TBW 72 TBW |
| Z400s 2.5" SSDs | SD8SBAT-256G-1122 SD8SBAT-128G SD8SBAT-128G-1122 SD8SBAT-064G SD8SBAT-064G-1122 SD8SBAT-032G SD8SBAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z400s mSATA SSDs | SD8SFAT-128G SD8SFAT-128G-1122 SD8SFAT-064G SD8SFAT-064G-1122 SD8SFAT-032G SD8SFAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z400s M.2 2280 SSDs | SD8SNAT-256G SD8SNAT-256G-1122 SD8SNAT-128G SD8SNAT-128G-1122 SD8SNAT-064G SD8SNAT-064G-1122 |
Five (5) years | 72 TBW 72 TBW 72 TBW 72 TBW 40 TBW 40 TBW |
| Z400s M.2 2242 SSDs | SD8SMAT-128G SD8SMAT-128G-1122 SD8SMAT-064G SD8SMAT-064G-1122 SD8SMAT-032G SD8SMAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z410 2.5" SSDs | SD8SBBU-120G-1122 SD8SBBU-240G-1122 SD8SBBU-480G-1122 |
Three (3) years | 40 TBW 80 TBW 120 TBW |
| X600 2.5”/7mm cased Non-SED SSDs | SD9SB8W-128G SD9SB8W-256G SD9SB8W-512G SD9SB8W-1T00 SD9SB8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 M.2 2280 Non-SED SSDs | SD9SN8W-128G SD9SN8W-256G SD9SN8W-512G SD9SN8W-1T00 SD9SN8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 2.5”M/7mm cased SED SSDs | SD9TB8W-128G SD9TB8W-256G SD9TB8W-512G SD9TB8W-1T00 SD9TB8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 M.2 2280 SED SSDs | SD9TN8W-128G SD9TN8W-256G SD9TN8W-512G SD9TN8W-1T00 SD9TN8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| Any Other Non-Customized Commercially Available SanDisk® SSD | XXXXXXXXXXXXXX | One (1) year | See Specifications |
Je nachdem, welches Ereignis früher eintritt, läuft bei der folgenden Produktgruppe der Garantiezeitraum entweder am Ende des (a) genannten Zeitraums für das unten aufgeführte Produkt oder (b) des Zeitpunkts ab, zu dem die Produktnutzung durch den Kunden die genannte Dauerhaltbarkeitsgrenze überschreitet, was basierend auf der Berechnung der durchschnittlichen Drive Writes per Day (DWPD) des Kunden während der projizierten Garantiedauer für das Produkt, wie in der nachfolgend aufgeführten Tabelle angegeben, gemessen wird.
| Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|
| Optimus Extreme™ SAS SSDs | SDLKOE9W-100G-5CA1 SDLKOD9W-200G-5CA1 SDLKOC9W-400G-5CA1 SDLLOC9W-800G-5CA1 |
Five (5) years | 45 DWPD |
| Optimus Ultra™ SAS SSDs | SDLKOEGW-150G-5CA1 SDLKODGW-300G-5CA1 SDLKOCGW-600G-5CA1 SDLLOCGW-012T-5CA1 |
Five (5) years | 30 DWPD |
| Optimus Ascend™ SAS SSDs | SDLKOEDM-200G-5CA1 SDLKODDM-400G-5CA1 SDLKOCDM-800G-5CA1 SDLLOCDM-016T-5CA1 |
Five (5) years | 10 DWPD |
| Optimus Ascend™ SAS SSDs - Recertified Product | SDLKOEDM-200G-5CRC SDLKODDM-400G-5CRC SDLKOCDM-800G-5CRC SDLLOCDM-016T-5CRC SDLKOEDM-200G-5CRZ SDLKODDM-400G-5CRZ SDLKOCDM-800G-5CRZ SDLLOCDM-016T-5CRZ |
Three (3) years Three (3) years Three (3) years Three (3) years One (1) year One (1) year One (1) year One (1) year |
10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD |
| Optimus Eco™ SAS SSDs | SDLKOD6R-400G-5CA1 SDLKOC6R-800G-5CA1 SDLLOC6R-016T-5CA1 SDLLOC6R-020T-5CA1 |
Five (5) years | 3 DWPD 3 DWPD 3 DWPD 1 DWPD |
| Optimus MAX™ SAS SSD | SDLLOCDR-038T-5CA3 SDLLOCDR-038T-5CA1 |
Five (5) years | 0.5 DWPD |
| Optimus MAX™ SAS SSD - Recertified Product | SDLLOCDR-038T-5CRC SDLLOCDR-038T-5CRZ |
Three (3) years One (1) Year |
0.5 DWPD |
| Lightning Ultra™ Gen. II SAS SSDs | SDLTMDKW-200G-5CA1 SDLTMDKW-400G-5CA1 SDLTMCKW-800G-5CA1 |
Five (5) years | 25 DWPD |
| Lightning Ascend™ Gen. II SAS SSDs | SDLTODKM-200G-5CA1 SDLTODKM-400G-5CA1 SDLTODKM-800G-5CA1 SDLTOCKM-016T-5CA1 |
Five (5) years | 10 DWPD |
| Lightning Eco™ Gen. II SAS SSDs | SDLTODKR-800G-5CA1 SDLTOCKR-016T-5CA1 |
Five (5) years | 3 DWPD |
| Lightning® Write-Intensive SAS SSDs | SDLB6HS-200GC-00 SDLB6HS-400GC-00 |
Five (5) years | 25 DWPD |
| Lightning Mixed-Use SAS SSDs | SDLB6HM-200GC-00 SDLB6HM-400GC-00 SDLB6HM-800GC-00 |
Five (5) years | 10 DWPD |
| Lightning Read-Intensive SAS SSDs | SDLB6JC-400GC-00 SDLB6JC-800GC-00 SDLB6JC-016TC-00 |
Three (3) years | 1 DWPD |
| CloudSpeed Ultra™ SATA SSDs | SDLFOEAM-100G-1HA1 SDLFODAM-200G-1HA1 SDLFODAM-400G-1HA1 SDLFOCAM-800G-1HA1 |
Five (5) years | 3 DWPD |
| CloudSpeed Ascend™ SATA SSDs | SDLFOEAR-120G-1HA1 SDLFODAR-240G-1HA1 SDLFODAR-480G-1HA1 SDLFOCAR-960G-1HA1 |
Five (5) years | 1 DWPD |
| CloudSpeed Ascend™ SATA SSDs - Recertified Product | SDLFOEAR-120G-1HA1 SDLFODAR-240G-1HA1 SDLFODAR-480G-1HA1 SDLFOCAR-960G-1HA1 |
Three (3) years | 1 DWPD |
| CloudSpeed Eco™ SATA SSDs | SDLFNDAR-240G-1HA2 SDLFNDAR-480G-1HA2 SDLFNCAR-960G-1HA2 |
Three (3) years | 1 DWPD |
| CloudSpeed Eco Gen. II™ SSDs | SDLF1DAR-480GC-1Hxx SDLF1DAR-960GC-1Hxx SDLF1CRR-019TC-1Hxx |
Five (5) years | 0.6 DWPD |
| CloudSpeed Ultra Gen. II™ SSDs | SDLF1DAM-400GC-1Hxx SDLF1DAM-800GC-1Hxx SDLF1CRM-016TC-1Hxx |
Five (5) years | 1.8 DWPD |
| ULLtraDIMM™ DDR3 SSDs | SDLOODFM-200G-6KB1 SDLOOCFM-400G-6KB1 |
Five (5) years | 10 DWPD |
Je nachdem, welches Ereignis früher eintritt, läuft bei der folgenden PCLe-Produktgruppe der Garantiezeitraum entweder am Ende des (a) genannten Zeitraums für das unten aufgeführte Produkt oder (b) des Zeitpunkts ab, zu dem die Produktnutzung durch den Kunden die genannte Dauerhaltbarkeitsgrenze überschreitet, was basierend auf der Berechnung der gesamten geschriebenen Petabytes (Petabytes Written, PBW) für eine normale Nutzung des Produkts während der projizierten Garantiedauer für das Produkt, wie in der nachfolgend aufgeführten Tabelle angegeben, gemessen wird. Bei Anwendern, die Lösungen mit mehreren Produkten implementieren, geht die Lebensdauer von einer gleichmäßigen Verteilung von Schreibvorgängen in allen Produkten aus.
| Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|
| ioFX 420GB | SDFABAMOF-420G-SF1 | Five (5) years | 2 PBW |
| ioFX2 1.6TB | SDFABAMOF-1T65-SF1 | Five (5) years | 8 PBW |
| ioFX2 410 GB | SDFABAMOF-410G-SF1 | Five (5) years | 2 PBW |
| Fusion ioMemory SX300-1300 | SDFACAMOS-1T30-SF1 | Five (5) years | 4 PBW |
| Fusion ioMemory SX300-1600 | SDFACAMOS-1T60-SF1 | Five (5) years | 5.5 PBW |
| Fusion ioMemory SX300-3200 | SDFACAMOS-3T20-SF1 | Five (5) years | 11 PBW |
| Fusion ioMemory SX300-6400 | SDFACCMOS-6T40-SF1 | Five (5) years | 22 PBW |
| Fusion ioMemory SX350-1300 | SDFADAMOS-1T30-SF1 | Five (5) years | 4 PBW |
| Fusion ioMemory SX350-1600 | SDFADAMOS-1T60-SF1 | Five (5) years | 5.5 PBW |
| Fusion ioMemory SX350-3200 | SDFADAMOS-3T20-SF1 | Five (5) years | 11 PBW |
| Fusion ioMemory SX350-6400 | SDFADCMOS-6T40-SF1 | Five (5) years | 22 PBW |
| Fusion ioMemory PX600-1000 | SDFACAMOP-1T00-SF1 | Five (5) years | 12 PBW |
| Fusion ioMemory PX600-1300 | SDFACAMOP-1T30-SF1 | Five (5) years | 16 PBW |
| Fusion ioMemory PX600-2600 | SDFACAMOP-2T60-SF1 | Five (5) years | 32 PBW |
| Fusion ioMemory PX600-5200 | SDFACCMOP-5T20-SF1 | Five (5) years | 64 PBW |
| Skyhawk NVMe PCIe SSD 1.92TB | SDLC2CLR-019T-3NA1 | Five (5) years | 2.1 PBW |
| Skyhawk NVMe PCIe SSD 3.84TB | SDLC2LLR-038T-3NA1 | Five (5) years | 3.5 PBW |
| Skyhawk Ultra NVMe PCIe SSD 1.6TB | SDLC2CLR-016T-3NA1 | Five (5) years | 4.96 PBW |
| Skyhawk Ultra NVMe PCIe SSD 3.2TB | SDLC2LLR-032T-3NA1 | Five (5) years | 7 PBW |
Garantieinformationen zu Embedded Integrated Solutions (nachfolgend „EIS“)
Je nachdem, welches Ereignis früher eintritt, läuft bei der folgenden Gruppe von EIS-Produkten der Garantiezeitraum entweder am Ende des (a) genannten Zeitraums für das unten aufgeführte Produkt oder (b) des Zeitpunkts ab, zu dem die Produktnutzung durch den Kunden die genannten Zuverlässigkeitskriterien überschreitet (inklusive der Dauerhaltbarkeitsgrenze), wie im technischen Datenblatt beschrieben.
| Product Family: Western Digital-iNAND |
SKU | Warranty Length |
|---|---|---|
| iNAND EM122/EM131/EM132/EU511/EU521/EU551/EM141/EU151/EM102/EU331/EU561, 7250/7550/8630MC and CL Series |
SDINBDG4, SDINBDA4,SDINBDA2, SDINBDA6, SDINEDK4, SDINFDK4, SDINFDO4, SDINBDV4, SDINBDI4, SDINBDJ4, SDINDDK4, SDINFEO4, SDINFEO2 | One (1) year |
| iNAND EM123/EM133, 7250/7550 CH Series | SDINBDG4-H2, SDINBDA6-H | Two (2) years |
| iNAND EM122/EM132/EU312/EU552, 7250I/7550I/8521I IX Series | SDINBDG4-I2, SDINBDG4-XI2, SDINBDA6-I2, SDINBDA6-XI2, SDINDDH6-I, SDINDDH6-XI, SDINFDQ6-I, SDINFDQ6-XI | Two (2) years |
| iNAND EM122/EM132/EU312/EU552, 7250A/7550A/8521A AT Series | SDINBDG4-A2, SDINBDG4-XA2, SDINBDG4-ZA2, SDINBDA6-XA2, SDINBDA6-ZA2, SDINDDH6-XA2, SDINDDH6-ZA2, SDINFDQ6-XA2,SDINFDQ6-ZA | Two (2) years |
2. Vorausgesetzt, dass die Höchstmenge an TBW (geschriebenen Terabyte), wie sie in dem Datenblatt des jeweiligen Produkts aufgeführt ist, nicht vor dem Ende der oben aufgeführten Garantiedauer erreicht wird.
| Product Family: Western Digital-SD and microSD |
SKU | Warranty Length |
|---|---|---|
| SD and microSD Cards LD101/LD301/LD501/QD101/QD301/QD501/CL Series | SDSDAA, SDSDAD, SDSDAE, SDSDQAB, SDSDQAD, SDSDQAE | One (1) year |
| SD and microSD Cards EB/EC/ED Series | SDSDEB, SDSDEC, SDSDQEB, SDSDQEC, SDSDQED | Two (2) years |
| SD and microSD Cards AF3, LD332/QD332/QD334 IX Series | SDSDAF3, SDSDQAF3 | Two (2) years |
| SD and microSD Cards LD342/QD342 IX Series | SDSDAF4, SDSDQAF4 | Two (2) years |
| SD Cards AG3, LD332 AT Series | SDSDAG3 | Two (2) years |
| Product Family: Western Digital USB |
SKU | Warranty Length |
|---|---|---|
| USB | SDUFD33, SDUFD50, SDUFD51 | One (1) year |
| USB H Series | SDUFDEC, SDUFDEA | Two (2) years |
Wenn Sie Ihr Produkt von einem OEM erworben haben und die SKU Ihres Produktes nicht in einer Tabelle in dieser Garantie aufgeführt ist, kontaktieren Sie Ihren OEM, um die Garantiedauer für Ihr Produkt herauszufinden.
G. Produktdatenblätter und technische Daten
The product datasheets and specifications for the Products can be found on the Customer Support site. If the Specifications for the Product cannot be found on https://sandisk.com/support, please contact Customer Service to obtain a copy of the documents.
Kontaktieren Sie bei Fragen zu dieser Garantie: SanDisk Technologies, Inc., 951 SanDisk Drive, Milpitas, CA 95035; USA; Attention: Commercial Legal Department.
SanDisk Limited Warranty For Western Digital And WD Brand Flash Products
(see separate Western Digital Limited Warranty For Western Digital And WD Brand HDD Products)
SanDisk （SanDisk）はお客様のビジネスを尊重し、常に最高のサービスを提供できるように努めています。
SanDiskの正規代理店または正規販売店から購入したWestern Digital or WD brand Flashの製品(以下「製品」)でない限り、弊社からの限定保証は適用されません。代理店が製品を販売店へ販売し、その後後販売店経由でエンドユーザー様へ売却する場合もあります。その場合の保証に関する情報または受けられるサービス内容については、下記内容ご参照ください。製品保証については、当該対象製品がSanDiskより最初に出荷された各地域にある、正規返品センター(保証対象地域は、カナダ、米国、中南米、ヨーロッパ、中東、アフリカ、アジア太平洋、インドおよびタイに特定)へ戻された製品でない限り、保証サービスは適用されないものとし、各地域特有の黙示的保証が含まれる場合もあります。
製品をシステムメーカーのシステムに組み込まれた部品として購入した場合、SanDisk はいかなる保証も付与しません。保証サービスについては、購入場所またはシステムメーカーに直接お問い合わせください。
製品をオーストラリアとニュージーランドから購入されたお客様は、https://support-eu.sandisk.com/app/answers/detailweb/a_id/2 で保証範囲をご覧ください。それ以外のお客様については、保証範囲は以下のとおりです。
SanDisk に返却承認（RMA）番号を直接問い合わせない限り、いかなる製品もSanDiskに直接返送しないでください。製品に故障があると判断された場合、お客様にはRMA番号と製品返却手続きが通知されます。承認のない返却、すなわちRMA番号が発行されていない場合は、お客様の費用負担にてお客様に戻されます。承認された返却は、認定された発送用コンテナに梱包し、RMA記載の住所宛てに、保険をかけて元払いにて送付してください。購入時の箱および梱包材料は、製品を保管あるいは発送する場合に備えて保管しておいてください。検査の結果、返品された製品に詐欺の嫌疑がある場合や、製品が偽造品であると判断された場合、SanDiskは独自の裁量においてそのような製品を没収したり、必要なその他の手続きを実行する権利を持ちます。RMAを申請する場合は ここをクリックしてください。
SanDiskの限定保証は、下記に示す制限のもとで、材質や作業上の欠陥がなく、また対象製品のSanDisk仕様に準拠していることを保証します。
救済の制限
いかなる不良/欠陥製品に対する排他的救済については、当該不良/欠陥製品の修理または交換に限られるものとします。
なお救済の対象不良/欠陥製品およびその組み合わせについては、弊社独自の裁量により決定されるものします。SanDiskは不良/欠陥製品と決定してから、当該不良/欠陥製品の修理または交換するまで、妥当な期限を設定できるものとします。本制限保証内におけるSanDisk社から提供する交換製品は、新規または交換可能部品を使用して製造されるものとします。SanDiskの製品保証は、修理または交換製品に対して製品購入当初設定されていた保証期間、あるいは修理または交換製品の出荷日より90日間のいずれか長い方が適用されるものとします。
損害の制限
不良/欠陥製品におけるSanDiskの賠償責任は、いかなる場合においても当該不良/欠陥製品の購入価格を超過しないものとします。本賠償責任制限は、万が一SanDiskがいなかる不良/欠陥製品の修理/交換ができない、またはしなかった場合にも適用され、その場合特定目的に対するお客様の排他的救済は履行されないものとします。
非間接的損害またはその他の損害について
本保証契約での他の事項に拘らず、SanDiskは(I) 不良/欠陥製品の購入価格を超過する金額、または(II)いかなる、通常、間接的、懲罰的、付随的あるいは特別損害に関するすべての契約、過失、厳格責任やその他の法的/衡平法上の論理下において、一切の法的責任は負わないものとします。これらの免責事項には、記録データの損失、製品使用の中断、損失データの修復にかかる費用、すべての製品に関する利益損失および取り付け/取り外し、製品交換時の取り付け、および検査、試験または障害発生による再設計や欠陥/不良要因による修理/交換にかかるすべての費用も含まれるものとします。ただし本条項の内容は、対人賠償に関する責任についてはこの限りでないものとします。
米国では州によって偶発的または間接的損害に対する免責、および制限が認められていないため、上記で記載されている免責事項が適用されない場合もあります。本製品保証によりお客様に特定の法的権限を付与するとともに、州によって異なるその他の法的権限も付与される場合があるものとします。
製品の使用
SanDiskは、返送された製品に対してSanDiskが次のように判断したもの対しては責任を負いません。
- 製品がSanDiskから盗まれたもの。
- 主張する欠陥が、
- 存在しません。
- 製品の障害がSanDisk以外の第三者の所有下で発生していることにより合理的な対策ができません。
- 報告された欠陥が、乱用、不正なインストール、変更（Western Digitalや正規のサービスセンターによる許可無くラベルを削除または破壊したり、カバーを取り外したり削除された）や、SanDisk以外に所有されている期間中の事故や取り扱い上のミスに起因する場合。
- 新品ではない状態でお客様に販売されています。
- 製品はWestern Digitalの仕様と指示に準じて使用されませんでした。
- この製品は、意図された目的で使われませんでした（例えば企業環境でデスクトップ ドライブが使われたなど）。
保証の追加制限
Western Digitalの保証は、不適切にパッケージ化、改変、または物理的に破損した製品を対象としません。 製品は受領時に検査されます。 Western Digitalが保証の申し立てを受け付けない製品は以下の通りです。
-
梱包変更損傷
-
- 偽造ラベル
- 顧客追加のジャンパー線
- 不適切なPCBA/HDAの組み合わせ
- ラベルの貼り変え
- Western Digital以外のドライブに真性の Western Digitalラベルが貼付されている
- 異なる容量のWestern Digitalドライブに別の真性のWestern Digitalラベルが貼付されている
- ラベルが剥がされた
- ラベルにULや容量などの標準印字内容がない
- バーコードまたはトップカバーラベルがない
- テープシールがない（非認定データリカバリステッカー）
- トップカバーのシリアル番号がバーコードと一致しない
- Western Digitalのラベルまたは通気フィルタ穴が、お客様貼り付けのシールで塞がれている
- コネクタのピン破損
- コネクタの損傷、割れ、消失、破壊
- 回路板上の部品割れ
- ベースフレームへこみ
- テープシールの破れまたは穴開き
- トップカバーへこみ
- 深いキズ
- ネジ緩み、損傷、不足
- サーボクロックホールの持ち上げまたは穴開き（SCSI）
- サーボクロックホールの消失（SCSI）
- PCBA（回路基板）がない
- 通気フィルタ穴の塞ぎ
- サーボライターアクセスポートの穴開き
- 点検ピボットシールの穴開き
- 導線パターンのキズ
- ねじ山の破壊
製品日付コードの後にアルファベット文字が記載されている場合（例：05 Apr 99 X）、 製品は再認定されたことを示し、新品として販売された製品のみに適用されるSanDiskの保証の対象ではありません。
保証方針
「コンポーネントドライブ」（SanDiskが販売しているが、Western Digitalが組み立てやブランド化したRetail Kitsの一部としては同梱されていない内蔵ハードディスクドライブ）として販売される内蔵ドライブと共に、Western Digitalにより組み立てブランド化されているRetail Kitsは製品保証付きです。基本的な製品保証情報については、次の保証表を参照してください。売買取引の種類によって、製品の保証は、以下に示す一般的な保証情報と異なる場合があります。
注：
製品保証期間は正規販売店または正規代理店が発行した購入レシートの表示日付に開始し、本製品ドキュメントに記載される期間のみ継続します。
この保証の適用対象となり、開始日を実証するには購入の証拠が必要になります。本製品の保証を確認し、購入日をアップデート（必要な場合）するには、弊社オンラインの保証ステータス確認サービスをご利用ください。米国の一部の州では、黙示保証の期間に関する制限を認めていないため、お客様に上記制限が適用されない場合があります。
製品保証の記載については本製品のマニュアルを参照してください。本製品のマニュアルは、正規販売店もしくは代理店、またはSanDiskのウェブサイトから入手できます。
SanDiskの製品保証書面を超えて拡大適用される保証はありません。SanDiskは本製品に関して、商品性、特定目的への適合性、権利非侵害の黙示保証を含む、他のすべての明示または黙示保証を放棄します。米国の一部の州では、黙示保証の除外を認めていないため、お客様に上記の除外が適用されない場合があります。
再認定製品
SanDiskの再認定製品はお客様からの返品ユニットで構成され、修復される場合があります。すべての製品は再認定品として販売される前にテストされ、SanDiskの厳格な品質基準を満たすという判断が下されます。一部の再認定製品はマーク、傷その他のわずかな摩耗を伴う可能性があることにご留意ください。
SanDiskストアWebサイトからの再認証製品の購入：
- メーカーの12か月間の製品保証が付帯します。
Garantieerklärung
Garantie von Western Digital für HDD-Produkte der Marken Western Digital Ultrastar und HGST
Western Digital gewährleistet, dass das HDD-Produkt der Marke Western Digital Ultrastar oder HGST ("das Produkt") bei sachgemäßer Installation und Verwendung gemäß den entsprechenden Angaben von Western Digital für Produkte dieser Art frei von Material- und Verarbeitungsmängeln ist und während des Garantiezeitraums im Wesentlichen den Spezifikationen von Western Digital für Produkte dieser Art entspricht.
Garantieumfang
Diese Garantie gilt für neue HDDs der Marken Western Digital Ultrastar und HGST, die vom ursprünglichen Käufer bei einem autorisierten Händler zum bestimmungsgemäßen Gebrauch und nicht zum Weiterverkauf erworben wurden.
Garantiezeitraum
Die Länge des von Western Digital gewährten Garantiezeitraums variiert je nach Produkt. Unter www.westerndigital.com/legal/warranty können Sie den Garantiezeitraum für Ihr spezifisches Produkt einsehen. Sie müssen möglicherweise einen gültigen Kaufbeleg vorlegen, um einen Anspruch auf Garantie geltend zu machen. Wenn Sie nicht über einen gültigen Kaufbeleg verfügen, beginnt der Garantiezeitraum ab dem Datum des Verkaufs des Produkts von Western Digital an den autorisierten Händler.
Mein Produkt ist defekt. Was muss ich tun?
Bevor Sie sich bei einem Problem mit einem Produkt an den Garantieservice wenden, sollten Sie das von Western Digital oder Ihrem Wiederverkäufer/Händler vorgesehene Verfahren zur Fehlersuche nutzen.
Bevor Sie den Garantieservice in Anspruch nehmen können, benötigen Sie eine Rücksendegenehmigung (Return Materials Authorization, RMA) und die Rücksendeadresse. Diese können Sie beim zuständigen Western Digital Call Center auf der folgenden Seite anfordern: https://www.westerndigital.com/support/international-numbers-hdd. Das von der Garantie gedeckte Produkt muss mit angemessener Verpackung an unser Logistikcenter gesendet werden. Verpackungshinweise finden Sie auf folgender Seite: https://www.westerndigital.com/support/store/packaging-instructions. Alle erforderlichen Kosten und Gebühren für Versand und Versicherung müssen von Ihnen übernommen werden. Vor der Rückgabe des Produkts sollten darauf befindliche personenbezogene Daten gelöscht werden.
Welche Leistungen übernimmt Western Digital?
Western Digital sendet Ihnen als Ersatz für das Produkt ein Gerät mit vergleichbarer Funktionalität. Die Versandkosten für das Ersatzgerät trägt Western Digital. Western Digital kann ein Produkt gegen ein Ersatzprodukt austauschen, das bereits in Gebrauch war, repariert wurde und gemäß den Spezifikationen von Western Digital getestet wurde. Das Ersatzprodukt geht ab der Übergabe an das Beförderungsunternehmen an der Versandstelle von Western Digital in Ihr Eigentum über und das zurückgesendete Produkt bleibt Eigentum von Western Digital. Sie sind für den Import des Ersatzprodukts verantwortlich, falls erforderlich. Western Digital sendet das Originalprodukt nicht an den Endbenutzer zurück. Es liegt demnach in der Verantwortung des Endbenutzers, auf dem Gerät befindliche Daten vor der Rücksendung zu entfernen. Die Wiederherstellung von Daten wird von der Garantie nicht abgedeckt und ist nicht Bestandteil des Rücksendeverfahrens. Western Digital übernimmt die Gewährleistung für die Ersatzprodukte für den verbleibenden Garantiezeitraum des Originalprodukts oder für 90 Tage (der längere der beiden Zeiträume wird angewendet).
Was ist durch die Garantie nicht abgedeckt?
Die Garantie gilt nicht für Schäden, die durch nicht sachgerechten Gebrauch, Unfälle, Nachlässigkeit oder Veränderungen an Hardware oder Software, Manipulation, von den Produktspezifikationen abweichende ungeeignete physische Einflüsse oder ungeeignete Betriebsumgebungen, unsachgemäße Wartung oder Fehler infolge der Nutzung eines Produkts außerhalb des Verantwortungsbereichs von Western Digital entstehen. Es kann nicht garantiert werden, dass das Gerät unterbrechungs- und fehlerfrei funktioniert und frei von Konstruktionsfehlern ist. Es besteht keine Garantie für Datenverlust oder -beschädigung – Sie sind dafür verantwortlich, die auf dem Produkt gespeicherten Daten regelmäßig auf einem separaten Speichergerät zu sichern. Es besteht keine Garantie für Produkte mit entfernten oder manipulierten Typenschildern. Es besteht keine Garantie für jegliche mit dem Produkt in Zusammenhang stehende Software, insbesondere Softwaretreiber, Tools oder Anwendungen. Sämtliche Software wird WIE GESEHEN bereitgestellt. WESTERN DIGITAL BIETET KEINE WEITEREN GEWÄHRLEISTUNGEN IRGENDEINER ART, INSBESONDERE STILLSCHWEIGENDE GARANTIEN ODER GEWÄHRLEISTUNGEN DER MARKTGÄNGIGKEIT UND EIGNUNG FÜR EINEN BESTIMMTEN ZWECK. IN EINIGEN RECHTSSYSTEMEN SIND ZEITLICHE BESCHRÄNKUNGEN STILLSCHWEIGENDER GARANTIEN NICHT ZULÄSSIG. DESHALB TRIFFT DIESE BESCHRÄNKUNG MÖGLICHERWEISE NICHT AUF SIE ZU. Western Digital ist nicht dafür verantwortlich, ein Produkt, das nicht von dieser Garantie abgedeckt ist, an Sie zurückzusenden.
Inwiefern ist unsere Haftung begrenzt?
WESTERN DIGITAL UND SEINE TOCHTERGESELLSCHAFTEN, LIEFERANTEN, VERTRIEBSHÄNDLER UND WIEDERVERKÄUFER ÜBERNEHMEN KEINE HAFTUNG FÜR FOLGENDES: 1) SCHADENSERSATZANSPRÜCHE DRITTER GEGEN SIE (MIT AUSNAHME VON KÖRPERLICHEN VERLETZUNGEN, TODESFÄLLEN UND SCHÄDEN AN SACHEIGENTUM); 2) VERLUST ODER BESCHÄDIGUNG IHRER DATEN; 3) BESONDERE, INDIREKTE ODER ZUFÄLLIG ENTSTANDENE SCHÄDEN ODER WIRTSCHAFTLICHE FOLGESCHÄDEN (EINSCHLIESSLICH ENTGANGENER GEWINNE ODER EINSPARUNGEN), SELBST WENN ÜBER DIE MÖGLICHKEIT SOLCHER SCHÄDEN INFORMIERT WURDE. IN EINIGEN RECHTSSYSTEMEN SIND HAFTUNGSBEGRENZUNGEN UND BESCHRÄNKUNGEN FÜR NEBEN- ODER FOLGESCHÄDEN NICHT ZULÄSSIG. DESHALB TREFFEN DIESE BESCHRÄNKUNGEN MÖGLICHERWEISE NICHT AUF SIE ZU. Western Digital behält sich das Recht vor, diese Garantiebedingungen jederzeit zu ändern.
Wie werden geltende gesetzliche Bestimmungen angewendet?
DIESE GARANTIE GEWÄHRT IHNEN EINEN BESTIMMTEN RECHTSANSPRUCH. DARÜBER HINAUS STEHEN IHNEN MÖGLICHERWEISE WEITERE RECHTE ZU, DIE SICH VON RECHTSSYSTEM ZU RECHTSSYSTEM UNTERSCHEIDEN.
SanDisk (“G-Technology”) Limited Warranty for G-Technology® Flash Products
(see separate Western Digital Limited Warranty for G-Technology® HDD Products)
This Limited Warranty applies to new G-Technology® flash storage products purchased from an authorized G-Technology dealer by the original purchaser for normal use and not for resale. G-Technology warrants that a covered product is free from defects in materials and workmanship, with the exceptions stated below.
This limited warranty lasts for 1 year, 2 years, 3 years or 5 years, or a fixed period from date of purchase, depending on when and where it was originally purchased. To determine the warranty specifically for your G-Technology product, visit https://shop.sandisk.com/cs-cz/support. A valid proof of purchase may be required to prove eligibility. If you do not have a valid proof of purchase, the limited warranty period will be measured from the date of sale by G-Technology to the authorized distributor.
The limited warranty does not cover damage resulting from commercial use, misuse, accident, modification or alteration to hardware or software, tampering, unsuitable physical or operating environment beyond product specifications, improper maintenance, or failure caused by a product for which G-Technology is not responsible. There is no warranty of uninterrupted or error-free operation. There is no warranty for loss of data—you must regularly back up the data stored on your product to a separate storage product. There is no warranty for product with removed or altered identification labels. G-TECHNOLOGY DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. G-Technology is not responsible for returning to you product that is not under warranty.
If you are having trouble with a product, before seeking limited warranty service, first follow the troubleshooting procedures that G-Technology or your reseller provides. To obtain limited warranty service, you must first obtain a Return Materials Authorization and ship-to address by contacting the appropriate G-Technology Call Center listed at https://shop.sandisk.com/cs-cz/support. You must return the covered product using approved packaging to our logistics center. Packaging guidelines can be found at https://shop.sandisk.com/cs-cz/support. You must pay any associated transportation charges, duties and insurance in shipping the drive to our logistics center. You should remove all personal information from the product prior to its return.
G-Technology will replace the drive with a functionally equivalent replacement product, transportation prepaid. G-Technology may replace your product with a product that was previously used, repaired and tested to meet G-Technology specifications. You receive title to the replacement product at delivery to the carrier at G-Technology shipping point. You are responsible for importation of the replacement product, if applicable. G-Technology will not return the original drive; therefore, you are responsible for moving data to other media before returning. Data recovery is not covered under this limited warranty and is not part of the returns process. G-Technology warrants that replacement product is covered for the remainder of the original product warranty or 90 days, whichever is greater.
G-TECHNOLOGY AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS, AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY); 2) LOSS OF OR DAMAGE TO YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
SanDisk Limited Warranty for Ultrastar and SanDisk DC SSD Products
(see separate Western Digital Limited Warranty for Ultrastar HDD Products)
SanDisk garantit que les produits SSD (ci-après dénommés les « Produits »), lorsqu’ils sont correctement utilisés et installés conformément aux spécifications de SanDisk pour ces Produits, seront exempts de défauts de matériaux et de fabrication et qu’ils seront substantiellement conformes auxdites spécifications pendant la période de garantie.
Quels éléments sont couverts par la garantie limitée ?
La présente garantie limitée concerne les nouveaux produits SanDisk DC SSDs et Ultrastar (ci-après les « Produits ») achetés auprès d’un distributeur agréé par l’acheteur initial en vue d’une utilisation normale et non pour la revente.
Quelle est la durée de la couverture de la garantie limitée ?
Les Produits SSD bénéficient de garanties produits de SanDisk de différentes durées qui sont limitées par la durée de vie utile du support flash utilisé pour les Produits. Pour déterminer la durée de la garantie pour votre Produit, veuillez consulter le site www.sandisk.com. La garantie du produit expirera à la première des dates suivantes : i) la date à laquelle le support flash a atteint un pour cent (1 %) de sa durée de vie restante ou ii) la date d’expiration de la période associée au Produit. Vous pouvez déterminer la durée de vie utile restante du support flash avec la fonction « SMART » (E9) (ci-après « Pourcentage de la durée de vie restante ») du logiciel Drive Manager. Le logiciel Drive Manager peut être téléchargé gratuitement sur le site de SanDisk. Une preuve d’achat valide peut être exigée afin de prouver l’admissibilité. Si vous n’avez pas de preuve d’achat valide, la période de garantie limitée sera mesurée à partir de la date de vente par SanDisk au distributeur agréé.
Mon Produit ne marche plus, que dois-je faire ?
Si vous rencontrez des problèmes avec un Produit, avant de faire valoir la garantie limitée, suivez d’abord les procédures de dépannage fournies par SanDisk et votre revendeur/distributeur.Pour faire valoir la garantie limitée, vous devez d’abord obtenir une autorisation de retour de matériel et une adresse d’expédition en contactant le centre d’appels de SanDisk qui convient que vous trouverez à l’adresse:
https://shop.sandisk.com/cs-cz/support. Vous devez retourner le Produit garanti dans un emballage approuvé à notre centre logistique. Vous trouverez les consignes d’emballage à l’adresse : https://shop.sandisk.com/cs-cz/support/store/packaging-instructions. Vous devez vous acquitter de tous les frais de transport, de douanes et d’assurance lors de l’expédition du lecteur à notre centre logistique. Vous devez supprimer toutes les informations personnelles stockées dans le Produit avant de le retourner.
Que fera SanDisk ?
SanDisk remplacera le Produit par un Produit de remplacement fonctionnellement équivalent, avec transport prépayé. SanDisk peut remplacer votre Produit par un produit qui a déjà été utilisé, puis réparé et testé pour remplir les spécifications de SanDisk. Le Produit de remplacement devient votre propriété lors de la remise au transporteur au lieu d’expédition de SanDisk ; SanDisk reste propriétaire du Produit retourné. Vous êtes responsable de l’importation du Produit de remplacement, le cas échéant. SanDisk ne renverra pas le lecteur d’origine à l’utilisateur final ; par conséquent, il incombe à celui-ci de déplacer les données contenues dans le lecteur vers un autre support avant de le retourner. La récupération de données n’est pas couverte par la présente garantie et ne fait pas partie du processus de retour sous garantie. SanDisk garantit que les Produits de remplacement sont couverts pendant le restant de la garantie du Produit d’origine ou pendant 90 jours, la durée la plus longue l’emportant.
Quels éléments ne sont pas couverts par la garantie limitée ?
La garantie limitée ne couvre pas les dommages résultant d’une mauvaise utilisation, d’un accident, d’une faute ou d’une modification du matériel ou du logiciel, d’une falsification, d’un environnement physique ou de fonctionnement inapproprié ne respectant pas les spécifications du Produit, d’un mauvais entretien ou d’une panne causée par un produit dont SanDisk n’est pas responsable. Aucune garantie de fonctionnement ininterrompu ou sans erreur, ou encore d’absence de défauts de conception n’est offerte. Aucune garantie n’est offerte au titre de la perte de données ou de dégâts subis par celles-ci : vous devez régulièrement sauvegarder les données stockées sur votre Produit sur un autre produit de stockage. Aucune garantie n’est offerte pour les Produits dont des étiquettes d’identification ont été retirées ou modifiées. Aucune garantie n’est offerte pour les logiciels associés au Produit ou s’y rapportant, y compris, sans limitation, les pilotes logiciels, les outils ou les applications ; tous les logiciels sous fournis EN L’ÉTAT. SANDISK EXCLUT TOUTE AUTRE GARANTIE, Y COMPRIS, SANS LIMITATION, LES CONDITIONS OU LES GARANTIES IMPLICITES QUANT À LA VALEUR MARCHANDE ET L’ADÉQUATION À UN USAGE PARTICULIER. CERTAINS TERRITOIRES N’AUTORISANT PAS LA LIMITATION DES GARANTIES IMPLICITES, LA PRÉSENTE LIMITATION PEUT NE PAS S’APPLIQUER DANS VOTRE CAS. SANDISK n’est pas responsable de vous retourner un produit qui n’est pas couvert par la présente garantie limitée.
Comment notre responsabilité est-elle limitée ?
LA RESPONSABILITÉ DE SANDISK ET DE SES SOCIÉTÉS AFFILIÉES, FOURNISSEURS, DISTRIBUTEURS ET REVENDEURS N’EST PAS ENGAGÉE AU TITRE DE CE QUI SUIT : 1) LES DEMANDES DE DOMMAGES-INTÉRÊTS INTRODUITES PAR DES TIERS CONTRE VOUS (SAUF AU TITRE DE BLESSURES PHYSIQUES, Y COMPRIS LE DÉCÈS, ET DE BIENS MEUBLES CORPORELS) ; 2) LA PERTE DE VOS DONNÉES OU LES DÉGÂTS SUBIS PAR CELLES-CI ; 3) LES DOMMAGES-INTÉRÊTS PARTICULIERS, ACCESSOIRES OU INDIRECTS, OU ENCORE LES DOMMAGES-INTÉRÊTS ÉCONOMIQUES INDIRECTS (Y COMPRIS LA PERTE DE PROFITS OU D’ÉCONOMIES), MÊME SI INFORMÉS DE LA POSSIBILITÉ. CERTAINS TERRITOIRES N’AUTORISANT PAS LA LIMITATION DE RESPONSABILITÉ NI LES DOMMAGES-INTÉRÊTS ACCESSOIRES OU INDIRECTS, IL SE PEUT QUE LES LIMITATIONS SUSMENTIONNÉES NE S’APPLIQUENT PAS DANS VOTRE CAS. SANDISK se RÉSERVE LE DROIT DE MODIFIER LES PRÉSENTES CONDITIONS DE GARANTIE À TOUT MOMENT.
Comment les lois locales s’appliquent-elles ?
LA PRÉSENTE GARANTIE LIMITÉE VOUS ACCORDE DES DROITS LÉGAUX PRÉCIS ; VOUS POUVEZ ÉGALEMENT BÉNÉFICIER D’AUTRES DROITS QUI VARIENT D’UN TERRITOIRE À L’AUTRE.
SanDisk Limited Warranty For Western Digital And WD Brand Flash Products
(see separate Western Digital Limited Warranty For Western Digital And WD Brand HDD Products)
SanDisk ("SanDisk") values your business and always attempts to provide you the very best of service.
No limited warranty is provided by SanDisk unless your Western Digital or WD brand Flash Product ("Product") was purchased from an authorized distributor or authorized reseller. Distributors may sell Products to resellers who then sell Products to end users. Please see below for warranty information or obtaining service. No warranty service is provided unless the Product is returned to an authorized return center in the region (warranty regions are identified as Canada, U.S.A., Latin America, Europe, Middle East, Africa, Asia Pacific, India and Thailand) where the Product was first shipped by SanDisk, which may have regional specific warranty implications.
If your Product was purchased as a component integrated within a system by a system manufacturer, no limited warranty is provided by SanDisk. Please contact the place of purchase or the system manufacturer directly for warranty service.
Nothing in this warranty modifies or excludes your legal rights under the Australian Competition and Consumer Act or the New Zealand Consumer Guarantees Act. This warranty identifies SanDisk's preferred approach to resolving warranty claims which is likely to be quick and simple for all parties.
No other warranties either express or implied by law, including but not limited to those contained in the Sale of Goods Act, are made with respect to the Product. If you purchased your Product in New Zealand for the purposes of a business, you acknowledge and agree that the New Zealand Consumer Guarantees Act does not apply.
In Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure. What constitutes a major failure is set out in the Australian Consumer Law.
Warranty
SanDisk warrants that the Product, in the course of its normal use, will for the term defined below, be free from defects in material and workmanship and will conform to SanDisk’s specifications. The limited warranty period for solid state drive (SSD) Products expires at the earlier of: (a) the term of your warranty period; or (b) when the SSD exceeds its endurance limit(s) (see SSD specifications). Please note, it is possible for a SSD Product to be used under conditions which cause the media to wear out (and the warranty to expire) prior to the expiration of the stated time period in the warranty period, as specified in the applicable endurance specification. Please refer to this link to determine the term of your warranty period https://support-eu.sandisk.com/app/answers/detailweb/a_id/2 The term of your warranty period shall commence on the purchase date appearing on your purchase receipt from an authorized distributor or authorized reseller. Proof of purchase shall be required to be eligible for this warranty and to establish the commencement date of this warranty. Warranty service will not be provided unless the Product is returned to an authorized distributor, authorized reseller or regional SanDisk return center where the Product was first shipped by SanDisk. SanDisk may at its discretion make extended warranties available for purchase. SanDisk shall have no liability for any Product returned if SanDisk determines that the Product was (i) not purchased from an authorized distributor or authorized reseller, (ii) not used in accordance with SanDisk specifications and instructions, (iii) not used for its intended function, or (iv) stolen from SanDisk, or that the asserted defect a) is not present, b) cannot reasonably be rectified because of damage occurring before SanDisk receives the Product, or c) is attributable to misuse, improper installation, alteration (including removing or obliterating labels and opening or removing external enclosures, including the mounting frame, unless the product is on the list of limited user-serviceable products and the specific alteration is within the scope of the applicable instructions, as found at https://support-eu.sandisk.com), accident or mishandling while in the possession of someone other than SanDisk.
PRODUCTS ARE COMPLEX AND FRAGILE ITEMS THAT MAY OCCASIONALLY FAIL DUE TO (A) EXTERNAL CAUSES, INCLUDING WITHOUT LIMITATION, MISHANDLING, EXPOSURE TO HEAT, COLD, AND HUMIDITY, AND POWER FAILURES, OR (B) INTERNAL FAULTS . SUCH FAILURES CAN RESULT IN THE LOSS, CORRUPTION, DELETION OR ALTERATION OF DATA. NOTE THAT YOU SHALL BE RESPONSIBLE FOR THE LOSS, CORRUPTION, DELETION OR ALTERATION OF DATA HOWSOEVER CAUSED, AND FOR BACKING UP AND PROTECTING DATA AGAINST LOSS, CORRUPTION, DELETION OR ALTERATION. YOU AGREE TO CONTINUALLY BACK UP ALL DATA ON THE PRODUCT, AND TO COMPLETE A BACKUP PRIOR TO SEEKING ANY GENERAL SERVICE AND TECHNICAL SUPPORT FROM SANDISK.
In Australia, if the Product is not of a kind ordinarily acquired for personal, domestic or household use or consumption, provided it is fair and reasonable to do so, SanDisk limits its liability to replacement of the Product or supply of equivalent or better Product.
This warranty shall extend to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety (90) days from the date of shipment of a repaired or replaced Product, whichever is longer. This warranty is SanDisk’s sole manufacturer's warranty and is applicable only to Products sold as new.
Obtaining Service
SanDisk values your business and always attempts to provide you the very best of service. Should you encounter any problem, please give us an opportunity to address it before returning this Product. Most technical support questions can be answered through our knowledge base or e-mail support service at https://support-eu.sandisk.com. If the answer is not available or, if you prefer, please contact SanDisk at the applicable telephone numbers listed in the following link: https://www.sandisk.com/support/international-phone-numbers
If you wish to make a claim, you should initially contact the dealer from whom you originally purchased the Product. If you are unable to contact the dealer from whom you originally purchased the Product, please visit our product support Web site at https://support-eu.sandisk.com for information on how to obtain service or a Return Material Authorization (RMA). If it is determined that the Product may be defective, you will be given an RMA number and instructions for Product return. An unauthorized return (i.e., one for which an RMA number has not been issued) will be returned to you at your expense. Authorized returns must be shipped in an approved shipping container, prepaid and insured, to the address provided with your RMA number. If following receipt of a qualifying claim under this warranty, SanDisk or the dealer from whom you originally purchased the Product determines that your claim is valid, SanDisk or such dealer shall, at its discretion, either repair or replace the Product with an equivalent or better Product or refund the cost of the Product to you. You are responsible for any expenses associated with a claim under this warranty. The benefits provided to you under this warranty are in addition to other rights and remedies available to you under the Australian Competition and Consumer Act or the New Zealand Consumer Guarantees Act.
Your original box and packaging materials should be kept for storing or shipping your SanDisk Product. To conclusively establish the period of warranty, check the warranty expiration (serial number required) via https://support-eu.sandisk.com.
SanDisk Technologies, Inc.
951 Sandisk Drive
Milpitas, California 95035
949-672-7000
support@sandisk.com
No Product may be returned directly to SanDisk without first contacting SanDisk for a Return Material Authorization ("RMA") number. If it is determined that the Product may be defective, you will be given an RMA number and instructions for Product return. An unauthorized return, i.e. one for which an RMA number has not been issued, will be returned to you at your expense. Authorized returns are to be shipped prepaid and insured to the address on the RMA in an approved shipping container Your original box and packaging materials should be kept for storing or shipping your Product. If upon inspection of your returned Product SanDisk suspects fraud or deems such Product to be counterfeit, SanDisk may, in its sole discretion, confiscate such Product or take such other actions as it deems necessary. To request an RMA, please click here.
Embargoed countries ineligible for RMA services
Current US governmental regulations prevent us from doing business with customers in the following countries and regions
| North Korea | Iran |
| Crimea (region) | Sudan |
| Cuba | Syria |
If your country is not in the embargoed list and you cannot create an RMA, please contact a Western Digital distributor in that country for product replacement. For a complete list authorized distributors worldwide, please see our list of authorized distributors.
SanDisk's limited warranty provides that, subject to the following limitations, each Product will be free from defects in material and workmanship and will conform to SanDisk's specification for the particular Product.
Limitation of Remedies
YOUR EXCLUSIVE REMEDY FOR ANY DEFECTIVE PRODUCT IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT.
SanDisk may elect which remedy or combination of remedies to provide in its sole discretion. SanDisk shall have a reasonable time after determining that a defective Product exists to repair or replace a defective Product. SanDisk's replacement Product under its limited warranty will be manufactured from new and serviceable used parts. SanDisk's warranty applies to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety days from the date of shipment of a repaired or replaced Product, whichever is longer.
Limitation of Damages
SANDISK'S ENTIRE LIABILITY FOR ANY DEFECTIVE PRODUCT SHALL IN NO EVENT EXCEED THE PURCHASE PRICE FOR THE DEFECTIVE PRODUCT. THIS LIMITATION APPLIES EVEN IF SanDisk CANNOT OR DOES NOT REPAIR OR REPLACE ANY DEFECTIVE PRODUCT AND YOUR EXCLUSIVE REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
No Consequential or Other Damages
NOTWITHSTANDING ANYTHING ELSE IN THIS POLICY OR OTHERWISE, SANDISK WILL NOT BE LIABLE WITH RESPECT TO THE PRODUCTS UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY (I) FOR ANY AMOUNT IN EXCESS OF THE PURCHASE PRICE FOR THE DEFECTIVE PRODUCT OR (II) FOR ANY GENERAL, CONSEQUENTIAL, PUNITIVE, INCIDENTAL OR SPECIAL DAMAGES. THESE INCLUDE LOSS OF RECORDED DATA, INTERRUPTION OF USE, THE COST OF RECOVERY OF LOST DATA, LOST PROFITS AND THE COST OF THE INSTALLATION OR REMOVAL OF ANY PRODUCTS, THE INSTALLATION OF REPLACEMENT PRODUCTS, AND ANY INSPECTION, TESTING, OR REDESIGN CAUSED BY ANY DEFECT OR BY THE REPAIR OR REPLACEMENT OF PRODUCTS ARISING FROM A DEFECT IN ANY PRODUCT. THIS SECTION DOES NOT LIMIT LIABILITY FOR BODILY INJURY OF A PERSON.
IN THE UNITED STATES, SOME STATES DO NOT ALLOW EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE LIMITATIONS ABOVE MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
Your Use of the Product
SanDisk will have no liability for any Product returned if SanDisk determines that:
- The product was stolen from SanDisk.
- The asserted defect:
- is not present,
- cannot reasonably be fixed because of damage occurring when the Product is in the possession of someone other than SanDisk, or
- is attributable to misuse, improper installation, alteration (including removing or obliterating labels and opening or removing external covers (unless authorized to do so by Western Digital or an authorized Service Center)), accident or mishandling while in the possession of someone other than SanDisk.
- The Product was not sold to you as new.
- The product was not used in accordance with Western Digital specifications and instructions.
- The product was not used for its intended function (for example, desktop drives used in an Enterprise environment).
Additional Limitations on Warranty
Western Digital's warranty does not cover Products which have been received improperly packaged, altered, or physically damaged. Products will be inspected upon receipt. Here are some examples of products that Western Digital will not accept for warranty claim:
Packaging
- Improperly packaged
- Non-qualified shipping container
Alterations
- Counterfeit label(s)
- Customer added jumper wires
- Incorrect PCBA/HDA pair
- Labels have been switched:
- True Western Digital label on non-Western Digital drive
- True Western Digital label on different capacity Western Digital Drive
- Labels exhibit tampering
- Label missing standard printing such as UL or capacity
- Missing barcode or top cover label
- No tape seal – (non-authorized data recovery sticker)
- Serial number on top cover does not match barcode on end
- Western Digital labels or breather filter holes obscured by customer applied stickers
Damage
- Broken pins on connector
- Connector(s) are damaged, cracked, missing or broken
- Cracked components on the circuit board
- Dented base casting
- Torn or punctured tape seal
- Dented top cover
- Deep scratch
- Loose, damaged, or missing screws
- Lifted or punctured servo clock hole (SCSI)
- Missing servo clock hole (SCSI)
- Missing PCBA (Circuit Board)
- Obscured breather filter holes
- Punctured at servo writer access port
- Punctured inspect pivot seal
- Scratch exposing copper trace
- Stripped mounting hole threads
If an alphabetic character appears after the Product date code (example: 05 Apr 99 X), the Product has been re-certified and may not be subject to the terms of SanDisk's warranty as it applies only to products sold as new.
Warranty Policy
Retail Kits that are assembled and branded by Western Digital, along with internal drives sold as "Component Drives" (internal hard drives that SanDisk sold and specifically did not package as part of a Western Digital assembled and branded retail kit), come with a limited warranty. Depending on the type of sales transaction, product warranty may differ from the general warranty information listed herein.
For a full list of Western Digital or WD brand Flash Product Limited Warranty Periods please visit SanDisk Warranty Periods
Note:
The term of your limited warranty period shall commence on the purchase date appearing on your purchase receipt from an authorized distributor or authorized reseller and extends only for the period of time set forth in the Product documentation.
Proof of purchase shall be required to be eligible for this warranty and to establish the commencement date of this warranty. To verify the warranty of your Product and update your purchase date (if required), please use our online Warranty Status Check service. In the United States, some states do not allow limitations on how long implied warranties last, so the above limitation may not apply to you.
Please refer to your Product manual for a statement of your limited warranty. A Product manual can be obtained from your authorized distributor or reseller or the SanDisk web site.
THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE FACE OF THE SANDISK LIMITED WARRANTY. SANDISK DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE PRODUCTS, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT. IN THE UNITED STATES, SOME STATES DO NOT ALLOW THE EXCLUSION OF THE IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
Recertified Products
SanDisk recertified products may consist of customer return units and may be repaired. All products are tested and determined to meet SanDisk's stringent quality standards before they are sold as recertified. Please note that some recertified items may have marks, scratches, or other slight signs of wear.
Recertified product purchases made on the SanDisk Store website:
- Carry a manufacturer's limited warranty of 12 months.
Normativa sulla garanzia dei prodotti commerciali
Limited Warranty for Western Digital® and SanDisk® Commercial Hardware Flash-based Drive Products®
LEGGERE ATTENTAMENTE I TERMINI E LE CONDIZIONI SEGUENTI PRIMA DI ACQUISTARE, APRIRE O UTILIZZARE ALTRIMENTI IL PRODOTTO FABBRICATO DA SANDISK TECHNOLOGIES, INC. (“PRODUTTORE”). L’USO DEL PRODOTTO COMPORTA L’ACCETTAZIONE DEI TERMINI E DELLE CONDIZIONI DELLA PRESENTE DICHIARAZIONE DI GARANZIA LIMITATA (“CONTRATTO”). QUALORA NON ACCETTASSE I TERMINI E LE CONDIZIONI DEL PRESENTE CONTRATTO, L’UTENTE NON DEVE UTILIZZARE IL PRODOTTO.
A. Informazioni sulla garanzia
1. This warranty ("Warranty") is provided by SanDisk Technologies, Inc. and its applicable subsidiaries (collectively, "Manufacturer"), is non-transferable, and applies only to the Commercial Hardware Drive Products identified in the Table in Section F below (each, a "Product"). The Warranty is provided solely to the original end user purchaser of this Product (“Customer”).
2. This Warranty does not cover purchases of the Products from a Reseller by a party who is not intending to be the end user of the product. The warranty and support for that product must be initiated by the distributing or reselling party from which the purchase was made ("Reseller") on that party’s behalf.
3. La presente Garanzia non copre i prodotti contraffatti, non originali o provenienti dal mercato grigio. Il Produttore non fornirà alcuna assistenza per eventuali Prodotti (i) non trasportati dallo stesso (o non autorizzati al trasporto) nel Paese di vendita e/o (ii) non venduti tramite canali autorizzati.
4. Ogni Prodotto è destinato esclusivamente all’uso commerciale e non può essere utilizzato da consumatori o famiglie. La presente Garanzia non copre alcun uso di natura personale non commerciale del Prodotto. Nel caso in cui avesse acquistato il presente prodotto da un punto vendita autorizzato per un uso di natura personale non commerciale, l’utente deve attenersi alle disposizioni applicabili contenute nella garanzia di vendita al dettaglio del Prodotto disponibili al seguente link: https://www.sandisk.com/warranty.
5. Se il Prodotto del Cliente comprende programmi software indipendenti forniti dal Produttore (ad es. SSD Dashboard), l’uso di tali programmi è disciplinato dal Contratto di licenza per l’utente finale allegato al programma e non al presente Contratto.
B. Informazioni sul supporto tecnico previsto nel periodo di garanzia
1. Any technical support issues or warranty claims for the Products should be processed through the party from whom Customer purchased the Product.
2. Se il Prodotto in questione è già incorporato o preinstallato all’interno di un dispositivo o computer di terze parti, il Cliente dovrà contattare il produttore ufficiale del prodotto di terze parti per richiedere assistenza o fare reclami in garanzia.
3. If Customer purchased this product directly from Manufacturer, then Customer may seek technical support by contacting Customer Service within the Warranty Period by email at support@SanDisk.com or at the telephone number for Customer’s region found at https://www.sandisk.com/support/international-phone-numbers. Such technical support shall only address errors which are solely attributable to the manufacture of the Product.
C. Termini della garanzia
1. Manufacturer warrants to Customer that this Product, excluding content and/or software (if applicable) supplied with or within the Product, will, during the applicable Warranty Period (as defined below) specified below under normal use conditions, (a) be free from material defects in material or workmanship and, (b) will materially conform to Manufacturer's published product Specifications (as defined below). A Product will be considered to have a material defect or to be materially defective only if such Product does not meet the stated design lifetime (up to the applicable Warranty Period) and is returned to the appropriate location within the Warranty Period and subject to applicable performance threshold information contained in the Product's datasheet (as produced or provided by Manufacturer).
“Specifications” shall mean operational elements, features, reliability characteristics and functional design specifications for a Product stated in the Product specifications (i.e., documents labeled as “specification” or “data sheet” and such Product’s qualification report).
2. La presente Garanzia non copre eventuali danni del Prodotto derivanti da incidenti, usi impropri, disastri naturali o personali, scorrette installazioni, presenza di un prodotto di terze parti all’interno di un computer, o da operazioni di smontaggio, riparazioni o modifiche non autorizzate. È possibile che l’utilizzo di un Prodotto in determinate condizioni porti all’usura dei supporti (e alla scadenza della garanzia) prima della scadenza dell’arco di tempo dichiarato nel periodo di garanzia, come indicato nelle specifiche di resistenza applicabili.
3. In caso di conflitto tra le condizioni del presente Contratto ed eventuali termini di garanzia applicabili esistenti tra il Cliente e il Produttore, le condizioni concordate tra il Cliente e il Produttore prevarranno sul presente Contratto. Tuttavia, il presente Contratto prevarrà sulle condizioni prestampate su tutti i modelli del Cliente, compresi, ma non solo, gli ordini d’acquisto emessi dal Cliente.
D. Richieste in garanzia
1. To make a warranty claim, Customer may either (a) contact the Reseller within the Warranty Period and provide proof of purchase and the returning party's original purchase status (showing date, place of purchase and name of the Reseller as applicable) and product name, type and number or (b) receive a RMA number from Manufacturer and follow Manufacturer’s warranty return procedures. Only the Customer is entitled to exercise the Warranty, and such Customer must return the Product following the guidelines listed by Reseller and/or Manufacturer, including a detailed statement of the problem sufficient to readily reproduce the problem. Manufacturer reserves the right, at its discretion, to direct the Customer to return products through the Reseller.
2. Potrebbe essere richiesto un reso in un Paese diverso da quello in cui il Cliente si trova e/o ha acquistato il Prodotto.
3. If Customer purchased the Product directly from Manufacturer and believes that it fails to comply with the warranty, then Customer will abide by Manufacturer’s then-current Return Material Authorization (“RMA”) process and Customer shall request an RMA number from Customer Service upon presenting a summary of the defect. Manufacturer will then issue an RMA number to Customer, together with instructions on shipping to Manufacturer the Product believed by Customer to be defective. Customer will return any such Product believed to be defective in an appropriate container, which will conspicuously bear the RMA number Customer obtains from Manufacturer prior to return. Products returned to Manufacturer under this section, and any repaired or replaced Products under this Exhibit, will be delivered to and from Manufacturer at Manufacturer’s expense and risk. Manufacturer (or a contractor of Manufacturer) shall assess the Product and, upon finding a defect, process the return at Manufacturer’s sole expense. If Manufacturer determines that a defect does not exist in such Product, Customer will reimburse Manufacturer for all expenses associated with the return of such Product. Products improperly labelled, packaged or shipped may result in a voiding of the warranty for that Product. Manufacturer is not responsible for damage incurred during shipping to our RMA receiving locations.
4. Il Produttore può decidere di riparare o sostituire i Prodotti non conformi. Tale sostituzione verrà effettuata con un Prodotto nuovo o ricondizionato dalla funzionalità pari o superiore a quella del Prodotto restituito. Qualora il Produttore non fosse in grado di riparare o sostituire il Prodotto non conforme, o tali opzioni non risultassero ragionevoli sotto il profilo commerciale, il Produttore dovrà fornire al Cliente un credito per il Prodotto non conforme. Il valore del credito, a discrezione del Produttore, sarà (a) pari al valore di sostituzione del Prodotto non conforme o (b) al valore di acquisto dello stesso, ripartito proporzionalmente per la durata del periodo di garanzia durante il quale il Cliente non ha potuto utilizzare il Prodotto. Un prodotto obsoleto o che è stato sospeso potrà essere sostituito con lo stesso Prodotto o, qualora non fosse possibile sostituirlo, con un Prodotto che abbia funzioni e capacità analoghe. I rimedi del Cliente ai sensi della presente sezione possono essere subordinati al requisito in base al quale il Prodotto venga restituito fisicamente.
5. Il Produttore non risponde di eventuali perdite di dati o danni a questi ultimi derivanti della procedura di RMA. Il Cliente è consapevole del fatto che il Produttore possa accedere accidentalmente ai dati contenuti nel Prodotto restituito durante la procedura di RMA. Per evitare che vengano divulgati dati sensibili, il Produttore consiglia di eliminare, per quanto possibile dal punto di vista tecnico, quanti più dati sensibili dal Prodotto prima di inviarlo per sottoporlo alla procedura di RMA. In caso contrario, qualora i dati venissero, o potessero essere, rimossi, il Cliente dovrà risarcire, difendere e manlevare il Produttore e il Rivenditore per eventuali responsabilità collegate alla potenziale presenza, all’interno del Prodotto restituito, di dati sensibili e/o personali, indipendentemente dal fatto che tali dati riguardino il Cliente o terzi.
6. Manufacturer shall not be liable for (a) any incidental, indirect, special, exemplary, punitive or consequential damages, including but not limited to loss of profits and/or loss of data, other loss, damage or expense directly or indirectly arising from any defect or inability to use the Product or poor performance, either separately or in combination with other equipment, regardless of whether Manufacturer or the Customer has been advised of the possibility of such damages, nor (b) any amounts in the aggregate in excess of the purchase price paid for the applicable Product(s). Manufacturer is not liable for and does not cover under this Warranty, any costs associated with servicing, testing and/or the installation of Western Digital® or SanDisk® products, including the Product. This Warranty sets forth the entire liability and obligations of Manufacturer with respect to defects, breach of warranty, data loss or any other failure to perform or meet the Specifications associated with any Products.
7. Manufacturer products, including the Product, must not be used in applications where a failure or malfunction of the Product may threaten life or result in an injury, loss of property or damage to the environment, including without limitation, as critical components in aviation, automotive, nuclear, medical or life support systems (or any other form of ultra-hazardous applications) ("Critical Applications"), and under no circumstances shall Manufacturer have any Warranty or other obligations arising from any such Product uses. Without derogating from the above, unless specifically designated as such by Manufacturer in the Product Specifications, the Products are not designed or intended for use in automotive systems or applications. NOTWITHSTANDING ANYTHING TO THE CONTRARY, AS PRODUCTS HAVE VARIED FAILURE RATES AND A LIMITED USEFUL LIFE PERIOD WITH ENDURANCE LIMITS, THE RESPONSIBILITY FOR THE DESIGN, MANUFACTURING AND ADEQUATE TESTING OF CUSTOMER'S APPLICATIONS, SYSTEMS AND DEVICES USING PRODUCTS HEREIN LIES SOLELY WITH CUSTOMER. CUSTOMER IS RESPONSIBLE FOR PUTTING IN PLACE SAFETY MEASURES AND APPROPRIATE REDUNDANCIES, FAULT TOLERANT AND BACK-UP FEATURES SUFFICIENT TO PROTECT END USERS FROM ANY RISK OF DAMAGE, INJURY OR DEATH RESULTING FROM ANY FAILURE OR ANY OTHER ISSUE IN THE UTILIZATION OF THE PRODUCTS IN OR BY CUSTOMER'S APPLICATIONS, SYSTEMS OR DEVICES WHEN DEALING WITH CRITICAL APPLICATIONS AND SHALL OTHERWISE PROVIDE END USERS WITH ALERTS, USE AND MAINTENANCE INSTRUCTIONS TO AVOID SUCH RISKS.
E. ESCLUSIONE DI RESPONSABILITÀ
LA GARANZIA IVI RIPORTATA È L’UNICA FONTE DEL DIRITTO DI GARANZIA DEL CLIENTE IN RELAZIONE AI PRODOTTI, E SOSTITUISCE TUTTE LE ALTRE GARANZIE, ESPLICITE, IMPLICITE O PREVISTE DALLA LEGGE, INCLUSE MA NON SOLO, LE GARANZIE DI IDONEITÀ PER SCOPI PARTICOLARI, COMMERCIABILITÀ E NON VIOLAZIONE, LE QUALI SONO TUTTE PERTANTO ESCLUSE. NON VERRÀ RICONOSCIUTO ALCUN DIRITTO DI GARANZIA A SOGGETTI DIVERSI DAL CLIENTE CHE HA ACQUISTATO IL PRODOTTO. LE LEGGI DI DETERMINATE GIURISDIZIONI POTREBBERO CONFERIRE ALTRI DIRITTI, NON INTERESSATI DALLA PRESENTE GARANZIA.
F. Periodo di garanzia
1. La durata della Garanzia (“Periodo di garanzia”) di cui sopra è misurata in anni solari e ha inizio alla data di spedizione del Prodotto da parte del Produttore.
Per il seguente gruppo di prodotti, il Periodo di garanzia decade allorché si verifica per prima una delle seguenti condizioni: (a) scade il periodo di garanzia dichiarato per il Prodotto di seguito riportato o (b) il momento in cui l’uso, da parte del Cliente, del Prodotto supera il limite di resistenza dichiarato, corrispondente (i) al momento in cui i dati totali cumulativi del Prodotto in questione (come riportato sull’attributo S.M.A.R.T del Prodotto (E6h/230) “Indicatore di usura del supporto”) raggiunge il 100% del valore di resistenza del Prodotto; o (ii) ai Terabyte scritti totali (TBW) del prodotto, come indicato nella tabella di seguito riportata o nelle Specifiche del Prodotto in questione. In caso di conflitto tra la tabella di seguito riportata e le Specifiche, queste ultime prevarranno.
| English | Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|---|
| German | Produktfamilie | SKU-Nr. | Garantiezeit | Belastbarkeit |
| French | Gamme de produits | UGS | Durée de garantie | Résistance |
| Chinese Traditional |
产品系列 | SKU | 质保期 | 耐久性 |
| Chines Simplified |
產品系列 | SKU | 保固長度 | 耐久度 |
| Korean | 제품군 | SKU | 보증 기간 | 내구성 |
| Japanese |
製品ファミリー | SKU番号 | 保証の長さ | 耐久性 |
| Product Family: Western Digital-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| WD Blue SN580 NVMe™ SSD | WDS100T3B1E-00CHF0 | Five (5) years | 600 TBW |
| Western Digital CL SN520 NVMe™ SSDs | SDAPMUW-128G-1022 SDAPMUW-256G-1022 SDAPMUW-512G-1022 SDAPNUW-128G-1022 SDAPNUW-256G-1022 SDAPNUW-512G-1022 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital CL SN720 NVMe™ SSDs | SDAQNTW-256G-1022 SDAQNTW-512G-1022 SDAQNTW-1T00-1022 SDAQNTX-2T00-1022 |
Five (5) years | 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital PC SN520 NVMe™ SSD | SDAPTUW-128G SDAPTUW-256 SDAPTUW-512G SDAPMUW-128G SDAPMUW-256 SDAPMUW-512G SDAPNUW-128G SDAPNUW-256 SDAPNUW-512G |
Five (5) years | 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW |
| Western Digital PC SN720 NVMe™ SSD | SDAPNTW-256G SDAPNTW-512G SDAPNTW-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN730 NVMe™ SSD | SDBPNTY-256G SDBPNTY-512G SDBPNTY-1T00 SDBQNTY-256G SDBQNTY-512G SDBQNTY-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN735 NVMe™ | SDBPNHH-256G SDBPNHH-512G SDBPNHH-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN740 NVMe™ | SDDPTQD-256G SDDPTQD-512G SDDPTQD-1T00 SDDPTQE-2T00 SDDPNQD-256G SDDPNQD-512G SDDPNQD-1T00 SDDPNQE-2T00 SDDQTQD-256G SDDQTQD-512G SDDQTQD-1T00 SDDQTQE-2T00 SDDQNQD-256G SDDQNQD-512G SDDQNQD-1T00 SDDQNQE-2T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW |
| Western Digital IX SN530 NVMe™ SSD, TLC | SDBPTPZ-256G-XI SDBPTPZ-512G-XI SDBPTPZ-1T00-XI SDBPNPZ-256G-XI SDBPNPZ-512G-XI SDBPNPZ-1T00-XI SDBPNPZ-2T00-XI |
Five (5) years | 200 TBW 400 TBW 800 TBW 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital IX SN530 NVMe™ SSD, SLC | SDBPTPZ-085G-XI SDBPTPZ-170G-XI SDBPTPZ-340G-XI SDBPNPZ-085G-XI SDBPNPZ-170G-XI SDBPNPZ-340G-XI |
Five (5) years | 4000 TBW 8000 TBW 16000 TBW 4000 TBW 8000 TBW 16000 TBW |
| Western Digital PC SN530 NVMe™ SSD | SDBPTPZ-256G SDBPTPZ-512G SDBPTPZ-1T00 SDBPMPZ-256G SDBPMPZ-512G SDBPMPZ-1T00 SDBPNPZ-256G SDBPNZ-512G SDBPNZ-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SA530 SATA SSD | SDASB8Y-256G-1122 SDASB8Y-512G-1122 SDASB8Y-1T00-1122 SDASN8Y-256G-1122 SDASN8Y-512G-1122 SDASN8Y-1T00-1122 SDATB8Y-256G-1122 SDATB8Y-512G-1122 SDATB8Y-1T00-1122 SDATN8Y-256G-1122 SDATN8Y-512G-1122 SDATN8Y-1T00-1122 SDASB8Y-256G SDASB8Y-512G SDASB8Y-1T00 SDASN8Y-256G SDASN8Y-512G SDASN8Y-1T00 SDATB8Y-256G SDATB8Y-512G SDATB8Y-1T00 SDATN8Y-256G SDATN8Y-512G SDATN8Y-1T00 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital PC SN810 NVMe™ SSD |
SDCPNRY-256G SDCPNRY-512G SDCPNRY-1T00 SDCPNRZ-2T00 SDCQNRY-256G SDCQNRY-512G SDCQNRY-1T00 SDCQNRZ-2T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW |
| Product Family: SanDisk-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| U110 mSATA SSDs | SDSA6DM-016G SDSA6DM-024G SDSA6DM-032G |
One (1) year | See Specifications |
| Extreme Pro SATA SSDs | SDSSDXPS-960G-G25 SDSSDXPS-480G-G25 SDSSDXPS-240G-G25 |
Ten (10) years | 80 TBW |
| Solid State Drive SSDs | SDSSDP-128G-G25 SDSSDP-064G-G25 |
Three (3) years | See Specifications |
| U110 2.5" SSDs | SDSA6GM-032G SDSA6GM-064G-1022 SDSA6GM-064G-1122 SDSA6GM-128G-1022 SDSA6GM-128G-1122 |
Three (3) years | See Specifications |
| U110 mini mSATA SSDs | SDSA6FM-016G SDSA6FM-024G SDSA6FM-032G |
One (1) year | See Specifications |
| U110 m.2 SSDs | SDSA6MM-008G SDSA6MM-016G SDSA6MM-024G SDSA6MM-032G SDSA6PM-064G SDSA6PM-128G |
One (1) year | See Specifications |
| Ultra II SATA SSDs | SDSSDHII-960G-G25 SDSSDHII-480G-G25 SDSSDHII-240G-G25 SDSSDHII-120G-G25 |
Three (3) years | 80 TBW |
| X110 mSATA SSDs | SD6SF1M-256G-1022 SD6SF1M-256G-1022I SD6SF1M-128G-1022 SD6SF1M-128G-1022I SD6SF1M-064G-1022 SD6SF1M-064G-1022I SD6SF1M-032G-1022 SD6SF1M-032G-1022I |
Five (5) years | See Specifications |
| X110 2.5" SSDs | SD6SB1M-064-1022I SD6SB1M-064G-1022 SD6SB1M-128-1022I SD6SB1M-128G-1022 SD6SB1M-256-1022I SD6SB1M-256G-1022 SD6SB1M-064G SD6SB1M-128G SD6SB1M-256G |
Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years One (1) year One (1) year |
See Specifications |
| X210 2.5" SSDs | SD6SB2M-128G-1022I SD6SB2M-256G-1022I SD6SB2M-512G-1022 |
Five (5) years | 80 TBW |
| X210 SATA 2.5" | SD6SB2M-128G SD6SB2M-256G SD6SB2M-512G |
One (1) year | 80 TBW |
| X300s 2.5" SSDs | SD7SB3Q-064G-1022I SD7SB3Q-064G-1022 SD7SN3Q-064G-1122 SD7UB2Q-010T-1022 SD7UB2Q-010T-1122 SD7UB2Q-512G-1022 SD7UB2Q-512G-1122 SD7UB3Q-128G-1022 SD7UB3Q-128G-1122 SD7UB3Q-256G-1022 SD7UB3Q-256G-1122 SD7UN3Q-128G-1022 SD7UN3Q-256G-1022 SD7UN3Q-512G-1122 |
Five (5) years | 80 TBW |
| X300s SATA 2.5" SSDs | SD7SB2Q-010T SD7SB2Q-512G SD7SB3Q-064G SD7SB3Q-128G SD7SB3Q-256G SD7UB2Q-512G SD7UB3Q-128G SD7UB3Q-256G |
Three (3) years | 80 TBW |
| X300s M.2 SSDs | SD7SN3Q-064G SD7SN3Q-128G SD7SN3Q-256G SD7SN3Q-512G SD7UN3Q-128G SD7UN3Q-256G SD7UN3Q-512G |
Three (3) years | 80 TBW |
| X300 2.5" SSDs | SD7SB6S-128G SD7SB6S-256G SD7SB7S-010T SD7SB7S-512G SD7UB6S-128G SD7UB6S-256G SD7UB7S-512G SD7SB7S-960G SD7SB6S-128G-1122 SD7SB6S-256G-1122 SD7SB7S-010T-1122 SD7SB7S-512G-1122 SD7SF6S-128G-1122 SD7SF6S-256G-1122 |
Three (3) years | 80 TBW |
| X300 M.2 2280 SSDs | SD7SN6S-128G SD7SN6S-256G SD7SN6S-512G SD7UN6S-128G SD7UN6S-256G SD7UN6S-512G |
Three (3) years | 80 TBW |
| X300 mSATA SSDs | SD7SF6S-128G SD7SF6S-256G SD7SF6S-512G-1122 |
Three (3) years Three (3) years Five (5) years |
80 TBW 80 TBW 80 TBW |
| X400 2.5" SSDs | SD8SB8U-1T00-1122 SD8TB8U-1T00-1122 SD8SB8U-512G-1122 SD8TB8U-512G-1122 SD8SB8U-256G-1122 SD8TB8U-256G-1122 SD8SB8U-128G-1122 |
Five (5) years | 320 TBW 320 TBW 160 TBW 160 TBW 80 TBW 80 TBW 72 TBW |
| X400 M.2 2280 SSDs | SD8SN8U-1T00-1122 SD8SN8U-512G-1122 SD8SN8U-256G-1122 SD8SN8U-128G-1122 SD8TB8U-128G-1122 |
Five (5) years | 320 TBW 160 TBW 80 TBW 72 TBW 72 TBW |
| Z400s 2.5" SSDs | SD8SBAT-256G-1122 SD8SBAT-128G SD8SBAT-128G-1122 SD8SBAT-064G SD8SBAT-064G-1122 SD8SBAT-032G SD8SBAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z400s mSATA SSDs | SD8SFAT-128G SD8SFAT-128G-1122 SD8SFAT-064G SD8SFAT-064G-1122 SD8SFAT-032G SD8SFAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z400s M.2 2280 SSDs | SD8SNAT-256G SD8SNAT-256G-1122 SD8SNAT-128G SD8SNAT-128G-1122 SD8SNAT-064G SD8SNAT-064G-1122 |
Five (5) years | 72 TBW 72 TBW 72 TBW 72 TBW 40 TBW 40 TBW |
| Z400s M.2 2242 SSDs | SD8SMAT-128G SD8SMAT-128G-1122 SD8SMAT-064G SD8SMAT-064G-1122 SD8SMAT-032G SD8SMAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z410 2.5" SSDs | SD8SBBU-120G-1122 SD8SBBU-240G-1122 SD8SBBU-480G-1122 |
Three (3) years | 40 TBW 80 TBW 120 TBW |
| X600 2.5”/7mm cased Non-SED SSDs | SD9SB8W-128G SD9SB8W-256G SD9SB8W-512G SD9SB8W-1T00 SD9SB8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 M.2 2280 Non-SED SSDs | SD9SN8W-128G SD9SN8W-256G SD9SN8W-512G SD9SN8W-1T00 SD9SN8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 2.5”M/7mm cased SED SSDs | SD9TB8W-128G SD9TB8W-256G SD9TB8W-512G SD9TB8W-1T00 SD9TB8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 M.2 2280 SED SSDs | SD9TN8W-128G SD9TN8W-256G SD9TN8W-512G SD9TN8W-1T00 SD9TN8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| Any Other Non-Customized Commercially Available SanDisk® SSD | XXXXXXXXXXXXXX | One (1) year | See Specifications |
Per il seguente gruppo di prodotti, il Periodo di garanzia decade allorché si verifica per prima una delle seguenti condizioni: (a) scade il periodo di garanzia dichiarato per il Prodotto di seguito riportato o (b) viene raggiunto il punto in cui l’uso del Prodotto da parte del Cliente supera il limite di resistenza dichiarato, che dovrà essere misurato calcolando la media giornaliera dei cicli di riscrittura nell’arco della durata della garanzia prevista per il Prodotto, come riportato nella seguente tabella.
| Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|
| Optimus Extreme™ SAS SSDs | SDLKOE9W-100G-5CA1 SDLKOD9W-200G-5CA1 SDLKOC9W-400G-5CA1 SDLLOC9W-800G-5CA1 |
Five (5) years | 45 DWPD |
| Optimus Ultra™ SAS SSDs | SDLKOEGW-150G-5CA1 SDLKODGW-300G-5CA1 SDLKOCGW-600G-5CA1 SDLLOCGW-012T-5CA1 |
Five (5) years | 30 DWPD |
| Optimus Ascend™ SAS SSDs | SDLKOEDM-200G-5CA1 SDLKODDM-400G-5CA1 SDLKOCDM-800G-5CA1 SDLLOCDM-016T-5CA1 |
Five (5) years | 10 DWPD |
| Optimus Ascend™ SAS SSDs - Recertified Product | SDLKOEDM-200G-5CRC SDLKODDM-400G-5CRC SDLKOCDM-800G-5CRC SDLLOCDM-016T-5CRC SDLKOEDM-200G-5CRZ SDLKODDM-400G-5CRZ SDLKOCDM-800G-5CRZ SDLLOCDM-016T-5CRZ |
Three (3) years Three (3) years Three (3) years Three (3) years One (1) year One (1) year One (1) year One (1) year |
10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD |
| Optimus Eco™ SAS SSDs | SDLKOD6R-400G-5CA1 SDLKOC6R-800G-5CA1 SDLLOC6R-016T-5CA1 SDLLOC6R-020T-5CA1 |
Five (5) years | 3 DWPD 3 DWPD 3 DWPD 1 DWPD |
| Optimus MAX™ SAS SSD | SDLLOCDR-038T-5CA3 SDLLOCDR-038T-5CA1 |
Five (5) years | 0.5 DWPD |
| Optimus MAX™ SAS SSD - Recertified Product | SDLLOCDR-038T-5CRC SDLLOCDR-038T-5CRZ |
Three (3) years One (1) Year |
0.5 DWPD |
| Lightning Ultra™ Gen. II SAS SSDs | SDLTMDKW-200G-5CA1 SDLTMDKW-400G-5CA1 SDLTMCKW-800G-5CA1 |
Five (5) years | 25 DWPD |
| Lightning Ascend™ Gen. II SAS SSDs | SDLTODKM-200G-5CA1 SDLTODKM-400G-5CA1 SDLTODKM-800G-5CA1 SDLTOCKM-016T-5CA1 |
Five (5) years | 10 DWPD |
| Lightning Eco™ Gen. II SAS SSDs | SDLTODKR-800G-5CA1 SDLTOCKR-016T-5CA1 |
Five (5) years | 3 DWPD |
| Lightning® Write-Intensive SAS SSDs | SDLB6HS-200GC-00 SDLB6HS-400GC-00 |
Five (5) years | 25 DWPD |
| Lightning Mixed-Use SAS SSDs | SDLB6HM-200GC-00 SDLB6HM-400GC-00 SDLB6HM-800GC-00 |
Five (5) years | 10 DWPD |
| Lightning Read-Intensive SAS SSDs | SDLB6JC-400GC-00 SDLB6JC-800GC-00 SDLB6JC-016TC-00 |
Three (3) years | 1 DWPD |
| CloudSpeed Ultra™ SATA SSDs | SDLFOEAM-100G-1HA1 SDLFODAM-200G-1HA1 SDLFODAM-400G-1HA1 SDLFOCAM-800G-1HA1 |
Five (5) years | 3 DWPD |
| CloudSpeed Ascend™ SATA SSDs | SDLFOEAR-120G-1HA1 SDLFODAR-240G-1HA1 SDLFODAR-480G-1HA1 SDLFOCAR-960G-1HA1 |
Five (5) years | 1 DWPD |
| CloudSpeed Ascend™ SATA SSDs - Recertified Product | SDLFOEAR-120G-1HA1 SDLFODAR-240G-1HA1 SDLFODAR-480G-1HA1 SDLFOCAR-960G-1HA1 |
Three (3) years | 1 DWPD |
| CloudSpeed Eco™ SATA SSDs | SDLFNDAR-240G-1HA2 SDLFNDAR-480G-1HA2 SDLFNCAR-960G-1HA2 |
Three (3) years | 1 DWPD |
| CloudSpeed Eco Gen. II™ SSDs | SDLF1DAR-480GC-1Hxx SDLF1DAR-960GC-1Hxx SDLF1CRR-019TC-1Hxx |
Five (5) years | 0.6 DWPD |
| CloudSpeed Ultra Gen. II™ SSDs | SDLF1DAM-400GC-1Hxx SDLF1DAM-800GC-1Hxx SDLF1CRM-016TC-1Hxx |
Five (5) years | 1.8 DWPD |
| ULLtraDIMM™ DDR3 SSDs | SDLOODFM-200G-6KB1 SDLOOCFM-400G-6KB1 |
Five (5) years | 10 DWPD |
Per il seguente gruppo di prodotti PCI, il Periodo di garanzia decade allorché si verifica per prima una delle seguenti condizioni: (a) scade il periodo di garanzia dichiarato per il prodotto di seguito riportato o (b) viene raggiunto il punto in cui l’uso del Prodotto da parte del Cliente supera il limite di resistenza dichiarato, che dovrà essere misurato calcolando il totale di petabyte scritti in condizioni d’uso normali nell’arco della durata della garanzia prevista per il Prodotto, come riportato nella seguente tabella. Per gli utenti che implementano soluzioni con più prodotti, i tassi di resistenza presuppongono la distribuzione uniforme dei cicli di riscrittura tra tutti i prodotti.
| Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|
| ioFX 420GB | SDFABAMOF-420G-SF1 | Five (5) years | 2 PBW |
| ioFX2 1.6TB | SDFABAMOF-1T65-SF1 | Five (5) years | 8 PBW |
| ioFX2 410 GB | SDFABAMOF-410G-SF1 | Five (5) years | 2 PBW |
| Fusion ioMemory SX300-1300 | SDFACAMOS-1T30-SF1 | Five (5) years | 4 PBW |
| Fusion ioMemory SX300-1600 | SDFACAMOS-1T60-SF1 | Five (5) years | 5.5 PBW |
| Fusion ioMemory SX300-3200 | SDFACAMOS-3T20-SF1 | Five (5) years | 11 PBW |
| Fusion ioMemory SX300-6400 | SDFACCMOS-6T40-SF1 | Five (5) years | 22 PBW |
| Fusion ioMemory SX350-1300 | SDFADAMOS-1T30-SF1 | Five (5) years | 4 PBW |
| Fusion ioMemory SX350-1600 | SDFADAMOS-1T60-SF1 | Five (5) years | 5.5 PBW |
| Fusion ioMemory SX350-3200 | SDFADAMOS-3T20-SF1 | Five (5) years | 11 PBW |
| Fusion ioMemory SX350-6400 | SDFADCMOS-6T40-SF1 | Five (5) years | 22 PBW |
| Fusion ioMemory PX600-1000 | SDFACAMOP-1T00-SF1 | Five (5) years | 12 PBW |
| Fusion ioMemory PX600-1300 | SDFACAMOP-1T30-SF1 | Five (5) years | 16 PBW |
| Fusion ioMemory PX600-2600 | SDFACAMOP-2T60-SF1 | Five (5) years | 32 PBW |
| Fusion ioMemory PX600-5200 | SDFACCMOP-5T20-SF1 | Five (5) years | 64 PBW |
| Skyhawk NVMe PCIe SSD 1.92TB | SDLC2CLR-019T-3NA1 | Five (5) years | 2.1 PBW |
| Skyhawk NVMe PCIe SSD 3.84TB | SDLC2LLR-038T-3NA1 | Five (5) years | 3.5 PBW |
| Skyhawk Ultra NVMe PCIe SSD 1.6TB | SDLC2CLR-016T-3NA1 | Five (5) years | 4.96 PBW |
| Skyhawk Ultra NVMe PCIe SSD 3.2TB | SDLC2LLR-032T-3NA1 | Five (5) years | 7 PBW |
Informazioni di garanzia relative alle Embedded Integrated Solutions (“EIS”)
Per il seguente gruppo di prodotti EIS, il Periodo di garanzia decade allorché si verifica per prima una delle seguenti condizioni: (a) scade il periodo di garanzia dichiarato per il Prodotto o (b) viene raggiunto il punto in cui l’uso del Prodotto da parte del Cliente supera il limite di affidabilità dichiarato (incluso il limite di resistenza), come da Specifica.
| Product Family: Western Digital-iNAND |
SKU | Warranty Length |
|---|---|---|
| iNAND EM122/EM131/EM132/EU511/EU521/EU551/EM141/EU151/EM102/EU331/EU561, 7250/7550/8630MC and CL Series |
SDINBDG4, SDINBDA4,SDINBDA2, SDINBDA6, SDINEDK4, SDINFDK4, SDINFDO4, SDINBDV4, SDINBDI4, SDINBDJ4, SDINDDK4, SDINFEO4, SDINFEO2 | One (1) year |
| iNAND EM123/EM133, 7250/7550 CH Series | SDINBDG4-H2, SDINBDA6-H | Two (2) years |
| iNAND EM122/EM132/EU312/EU552, 7250I/7550I/8521I IX Series | SDINBDG4-I2, SDINBDG4-XI2, SDINBDA6-I2, SDINBDA6-XI2, SDINDDH6-I, SDINDDH6-XI, SDINFDQ6-I, SDINFDQ6-XI | Two (2) years |
| iNAND EM122/EM132/EU312/EU552, 7250A/7550A/8521A AT Series | SDINBDG4-A2, SDINBDG4-XA2, SDINBDG4-ZA2, SDINBDA6-XA2, SDINBDA6-ZA2, SDINDDH6-XA2, SDINDDH6-ZA2, SDINFDQ6-XA2,SDINFDQ6-ZA | Two (2) years |
2. A condizione che il valore massimo di TBW (Terabyte scritti), come riportato nell’apposita scheda tecnica del prodotto, non venga raggiunto prima della fine della Durata della garanzia, come sopra indicato
| Product Family: Western Digital-SD and microSD |
SKU | Warranty Length |
|---|---|---|
| SD and microSD Cards LD101/LD301/LD501/QD101/QD301/QD501/CL Series | SDSDAA, SDSDAD, SDSDAE, SDSDQAB, SDSDQAD, SDSDQAE | One (1) year |
| SD and microSD Cards EB/EC/ED Series | SDSDEB, SDSDEC, SDSDQEB, SDSDQEC, SDSDQED | Two (2) years |
| SD and microSD Cards AF3, LD332/QD332/QD334 IX Series | SDSDAF3, SDSDQAF3 | Two (2) years |
| SD and microSD Cards LD342/QD342 IX Series | SDSDAF4, SDSDQAF4 | Two (2) years |
| SD Cards AG3, LD332 AT Series | SDSDAG3 | Two (2) years |
| Product Family: Western Digital USB |
SKU | Warranty Length |
|---|---|---|
| USB | SDUFD33, SDUFD50, SDUFD51 | One (1) year |
| USB H Series | SDUFDEC, SDUFDEA | Two (2) years |
Se il Prodotto acquistato dall’utente viene acquistato da un OEM, e il relativo SKU non è contenuto in nessuna tabella della presente Garanzia, l’utente si rivolga al proprio OEM per stabilire la durata della garanzia del Prodotto acquistato.
G. Schede tecniche e specifiche del Prodotto
The product datasheets and specifications for the Products can be found on the Customer Support site. If the Specifications for the Product cannot be found on https://sandisk.com/support, please contact Customer Service to obtain a copy of the documents.
Inviare le domande relative all’uso della presente garanzia a: SanDisk Technologies, Inc., 951 SanDisk Drive, Milpitas, CA 95035; all’attenzione di: Dipartimento legale commerciale.
Western Digital Limited Warranty for HGST and Western Digital Brand Platform Products
Limited Warranty
Western Digital warrants to the original end user that the hardware in the Platform Product (“Product”), when properly installed, used, and maintained, will be free from defects in materials and workmanship and will substantially conform to Western Digital’s specifications for such Product during the Warranty Period, as described below. This Limited Warranty for HGST and Western Digital Brand Platform Products (the “Limited Warranty”) applies to new HGST and Western Digital Brand Products purchased through Western Digital’s authorized sales channel by the original end user for normal use and not for resale. The warranty is not transferrable from the original end user.
Warranty Exclusions
The Limited Warranty does not cover nonconformance resulting from (i) misuse, accident, negligence, modification or alteration to the hardware; (ii) use of the Product outside Western Digital’s specified operating environment; (iii) failure to perform required maintenance or the improper performance of maintenance; or (iv) failures caused by a product for which Western Digital is not responsible. There is no warranty of uninterrupted or error-free operation or defects in design. There is no warranty for loss or damage of data. Data Recovery is not covered under this warranty and is not part of the warranty returns process. The Limited Warranty does not cover support of the Product. Support for the Product may be purchased separately, under Western Digital’s support agreement terms and conditions and support offerings definitions.
Warranty Period
The Warranty Period for Western Digital’s offerings varies by product. The Warranty Period for specific HGST or Western Digital products, including the Product, can be found at www.westerndigital.com. The Warranty Period for any spare parts purchased for the Products begins from the date of shipment from Western Digital, regardless of when the spare parts are actually installed for use.
Warranty Remedies & Returns
Before seeking limited warranty service, users should first follow the troubleshooting procedures that Western Digital or your reseller/distributor provides. Western Digital will provide replacements at the Field Replacement Unit (FRU) level. Western Digital will ship the FRUs transportation prepaid. FRUs may be previously used, repaired and tested to meet Western Digital’s specifications. Title to the FRU transfers upon delivery to the carrier at the Western Digital shipping point. Western Digital retains title to the returned Product. You are responsible for importation of the FRU, if applicable. Western Digital will not return the defective part, therefore, the end user is responsible for moving data to another media before returning. Western Digital FRU is warranted for the remainder of the original Product warranty or 90 days, whichever is greater. To obtain limited warranty service, you must first obtain a Return Materials Authorization, the applicable FRU, and ship-to address by contacting the appropriate Call Center listed at http://www.westerndigital.com/support. Returns must be in Western Digital approved packaging. All returns for the Product must be sent to the Western Digital designated return location. You are responsible for all transportation charges, duties and insurance in shipping the returned hardware to Western Digital. You should remove all personal information from the Product prior to its return.
Limitation of Liability/Exclusion of Certain Damages
OTHER THAN AS EXPRESSLY STATED HEREIN, WESTERN DIGITAL DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. WESTERN DIGITAL IS NOT RESPONSIBLE FOR RETURNING TO YOU PRODUCT WHICH IS NOT COVERED BY THIS LIMITED WARRANTY. WESTERN DIGITAL AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS, AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY; 2) LOSS OF, OR DAMAGE TO, YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. WESTERN DIGITAL RESERVES THE RIGHT TO MODIFY THE LIMITED WARRANTY TERMS AT ANY TIME.
Governing Law
This Limited Warranty shall be governed by the laws of the State of California. Any claim or dispute shall be resolved exclusively by the state or federal courts in the County of Santa Clara, California. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
Western Digital Limited Warranty for HGST and Western Digital Brand Platform Products
Limited Warranty
Western Digital warrants to the original end user that the hardware in the Platform Product (“Product”), when properly installed, used, and maintained, will be free from defects in materials and workmanship and will substantially conform to Western Digital’s specifications for such Product during the Warranty Period, as described below. This Limited Warranty for HGST and Western Digital Brand Platform Products (the “Limited Warranty”) applies to new HGST and Western Digital Brand Products purchased through Western Digital’s authorized sales channel by the original end user for normal use and not for resale. The warranty is not transferrable from the original end user.
Warranty Exclusions
The Limited Warranty does not cover nonconformance resulting from (i) misuse, accident, negligence, modification or alteration to the hardware; (ii) use of the Product outside Western Digital’s specified operating environment; (iii) failure to perform required maintenance or the improper performance of maintenance; or (iv) failures caused by a product for which Western Digital is not responsible. There is no warranty of uninterrupted or error-free operation or defects in design. There is no warranty for loss or damage of data. Data Recovery is not covered under this warranty and is not part of the warranty returns process. The Limited Warranty does not cover support of the Product. Support for the Product may be purchased separately, under Western Digital’s support agreement terms and conditions and support offerings definitions.
Warranty Period
The Warranty Period for Western Digital’s offerings varies by product. The Warranty Period for specific HGST or Western Digital products, including the Product, can be found at www.westerndigital.com. The Warranty Period for any spare parts purchased for the Products begins from the date of shipment from Western Digital, regardless of when the spare parts are actually installed for use.
Warranty Remedies & Returns
Before seeking limited warranty service, users should first follow the troubleshooting procedures that Western Digital or your reseller/distributor provides. Western Digital will provide replacements at the Field Replacement Unit (FRU) level. Western Digital will ship the FRUs transportation prepaid. FRUs may be previously used, repaired and tested to meet Western Digital’s specifications. Title to the FRU transfers upon delivery to the carrier at the Western Digital shipping point. Western Digital retains title to the returned Product. You are responsible for importation of the FRU, if applicable. Western Digital will not return the defective part, therefore, the end user is responsible for moving data to another media before returning. Western Digital FRU is warranted for the remainder of the original Product warranty or 90 days, whichever is greater. To obtain limited warranty service, you must first obtain a Return Materials Authorization, the applicable FRU, and ship-to address by contacting the appropriate Call Center listed at http://www.westerndigital.com/support. Returns must be in Western Digital approved packaging. All returns for the Product must be sent to the Western Digital designated return location. You are responsible for all transportation charges, duties and insurance in shipping the returned hardware to Western Digital. You should remove all personal information from the Product prior to its return.
Limitation of Liability/Exclusion of Certain Damages
OTHER THAN AS EXPRESSLY STATED HEREIN, WESTERN DIGITAL DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. WESTERN DIGITAL IS NOT RESPONSIBLE FOR RETURNING TO YOU PRODUCT WHICH IS NOT COVERED BY THIS LIMITED WARRANTY. WESTERN DIGITAL AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS, AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY; 2) LOSS OF, OR DAMAGE TO, YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. WESTERN DIGITAL RESERVES THE RIGHT TO MODIFY THE LIMITED WARRANTY TERMS AT ANY TIME.
Governing Law
This Limited Warranty shall be governed by the laws of the State of California. Any claim or dispute shall be resolved exclusively by the state or federal courts in the County of Santa Clara, California. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
SanDisk (“G-Technology”) Limited Warranty for G-Technology® Flash Products
(see separate Western Digital Limited Warranty for G-Technology® HDD Products)
Niniejsza ograniczona gwarancja dotyczy nowych pamięci masowych G-Technology® flash zakupionych u autoryzowanego dystrybutora G-Technology, nabytych oryginalnie z zamiarem normalnego użytkowania i nieprzeznaczonych do odsprzedaży. G-Technology gwarantuje, że objęty gwarancją produkt jest wolny od wad materiałowych i wad wykonania, z zastrzeżeniem sytuacji określonych poniżej.
Niniejsza ograniczona gwarancja trwa przez 1 rok, 2 lata, 3 lata lub 5 lat lub przez określony czas od daty zakupu, w zależności od tego, kiedy i gdzie dokonano pierwotnego zakupu. W celu określenia, jaką gwarancją objęty jest posiadany produkt G-Technology, należy odwiedzić stronę https://shop.sandisk.com/cs-cz/support. Weryfikacja uprawnień może wymagać ważnego dowodu zakupu. W przypadku braku ważnego dowodu zakupu okres ograniczonej gwarancji będzie liczony od daty sprzedaży produktu przez G-Technology autoryzowanemu dystrybutorowi.
Ograniczona gwarancja nie obejmuje uszkodzeń powstałych w wyniku użytkowania komercyjnego, nieprawidłowego użytkowania, modyfikacji lub zmian sprzętu lub oprogramowania, ingerencji, użytkowania w niewłaściwym fizycznym lub operacyjnym środowisku nieokreślonym w danych technicznych produktu, niewłaściwej konserwacji lub awarii spowodowanej przez produkt, za który nie odpowiada G-Technology . Nie udziela się gwarancji nieprzerwanego ani bezbłędnego działania produktu. Nie udziela się gwarancji na utratę danych – dane przechowywane w produkcie należy regularnie archiwizować w na osobnym nośniku pamięci. Nie udziela się gwarancji na produkt z usuniętymi ani zmienionymi etykietami identyfikacyjnymi. G-TECHNOLOGY NIE UDZIELA ŻADNYCH INNYCH GWARANCJI, W TYM RÓWNIEŻ DOMNIEMANYCH GWARANCJI WARTOŚCI HANDLOWEJ ANI PRZYDATNOŚCI DO OKREŚLONEGO CELU. NIEKTÓRE SYSTEMY PRAWNE NIE UMOŻLIWIAJĄ OGRANICZENIA GWARANCJI DOROZUMIANYCH, WIĘC OGRANICZENIE TO MOŻE NIE STOSOWAĆ SIĘ W KAŻDYM PRZYPADKU. G-Technology nie odpowiada za zwrot produktów, które nie są objęte gwarancją.
W przypadku problemów z produktem przed skontaktowaniem się z serwisem gwarancyjnym należy wykonać czynności przedstawione w procedurach dotyczących rozwiązywania problemów dostarczonych przez G-Technology lub sprzedawcę. Aby skorzystać z serwisu gwarancyjnego, należy w pierwszej kolejności uzyskać Upoważnienie do Zwrotu Materiałów oraz adres wysyłki, kontaktując się z właściwym Centrum Obsługi Klienta G-Technology na stronie https://shop.sandisk.com/cs-cz/support. Należy dokonać zwrotu objętego gwarancją i odpowiednio zapakowanego SpinCo w naszym centrum logistycznym. Wskazówki dotyczące opakowania podano pod adresem https://shop.sandisk.com/cs-cz/support. Należy wnieść wymagane opłaty transportowe, celne oraz ubezpieczenie transportu dysku do naszego centrum logistycznego. Przed dokonaniem zwrotu należy wykasować z produktu wszelkie dane osobowe i informacje prywatne.
G-Technology dokona wymiany dysku na jego odpowiednik o takiej samej funkcjonalności (opłata za przesyłkę uiszczona). G-Technology może wymienić dany produkt na produkt, który był wcześniej używany, naprawiany lub testowany pod kątem zgodności ze specyfikacją G-Technology. Klient otrzymuje prawo do korzystania z zastępczego produktu w momencie dostarczenia go do przewoźnika w punkcie wysyłkowym G-Technology. Klient odpowiada za import zastępczego produktu (jeśli ma to zastosowanie). G-Technology nie zwraca oryginalnego dysku, w związku z tym przed dokonaniem zwrotu klient powinien przenieść swoje dane na inny nośnik. Ta ograniczona gwarancja nie obejmuje odzyskiwania danych. Nie jest ono także uwzględnione w procesie zwrotu produktu. G-Technology gwarantuje, że zastępczy produkt będzie objęty gwarancją oryginalnego produktu przez czas pozostały do końca jej obowiązywania lub przez 90 dni (zależnie od tego, który okres jest dłuższy).
FIRMA G-TECHNOLOGY ORAZ JEJ PODMIOTY STOWARZYSZONE, DOSTAWCY, DYSTRYBUTORZY ORAZ SPRZEDAWCY NIE PONOSZĄ ODPOWIEDZIALNOŚCI ZA: 1) ROSZCZENIA OSÓB TRZECICH DOTYCZĄCE SZKÓD WYRZĄDZONYCH PRZEZ WŁAŚCICIELA (POZA USZKODZENIAMI CIAŁA, W TYM ŚMIERCIĄ, ORAZ SZKODAMI RZECZOWYMI; 2) UTRATĘ LUB USZKODZENIE DANYCH WŁAŚCICIELA; ANI 3) SZKODY SZCZEGÓLNE, UBOCZNE LUB POŚREDNIE ANI ŻADNE EKONOMICZNE SZKODY NASTĘPCZE (W TYM RÓWNIEŻ UTRATĘ DOCHODÓW LUB OSZCZĘDNOŚCI), NAWET JEŚLI POINFORMOWANO NAS O MOŻLIWOŚCI ICH WYSTĄPIENIA. NIEKTÓRE SYSTEMY PRAWNE NIE UMOŻLIWIAJĄ OGRANICZENIA ODPOWIEDZIALNOŚCI, SZKÓD UBOCZNYCH LUB NASTĘPCZYCH, WIĘC POWYŻSZE OGRANICZENIA MOGĄ NIE MIEĆ ZASTOSOWANIA W KAŻDYM PRZYPADKU.
NINIEJSZA OGRANICZONA GWARANCJA NADAJE WŁAŚCICIELOWI OKREŚLONE UPRAWNIENIA. W ZALEŻNOŚCI OD SYSTEMU PRAWNEGO WŁAŚCICIELOWI MOGĄ PRZYSŁUGIWAĆ RÓWNIEŻ INNE UPRAWNIENIA.
SanDisk Limited Warranty for SanDisk Brand Consumer Flash Products
(see separate Western Digital Limited Warranty for SanDisk Brand Consumer HDD Products)
SanDisk provides this limited warranty to the end user purchaser (“You”), that this product (the “Product”), excluding content and or software supplied with or on the Product, will be free from material defects in manufacture, will conform to SanDisk's published product specifications, and will be fit for normal use in accordance with published instructions during the Warranty Period specified in the table commencing on the date of purchase provided that the Product is legally placed on the market. This warranty is provided only to You and is not transferable.
This warranty does not cover use of the Product in connection with the following uses or devices (as determined by SanDisk): (i) normal wear and tear, (ii) video monitoring, security, and surveillance devices, (iii) internet protocol/network cameras, (iv) in-car recording devices/dashboard cameras/black box cameras, (v) display devices that loop video, (vi) continuous recording set top box devices, (vii) continuous data logging devices like servers, or (viii) other excessive uses that exceed normal use in accordance with published instructions. The warranty exclusions set forth in points (ii)-(vii) above do not apply to the following: SanDisk High Endurance Video Monitoring microSD Cards located here.
This warranty covers only original SanDisk® consumer flash products. United States consumers only: SanDisk will not provide any support for any SanDisk® products that SanDisk Technologies, Inc. has not imported into the United States and sold through its authorized channels.
To make a warranty claim please contact SanDisk at the telephone number in the table or support@SanDisk.com within the Warranty Period and provide proof of purchase (showing date and place of purchase and name of the reseller) and product name, type and number. You may return the Product after first obtaining a Return Material Authorization number and following any other guidelines listed. For further information see sandisk.com/support. This warranty is conditioned upon the return of the Product. SanDisk is not responsible for any Product lost or damaged during shipping. California consumers only: California law provides that for in-warranty service, California residents have the option to return the Product to (A) the retail store location where the Product was purchased or (B) to another retail store location that sells the SanDisk product of the same type.
SanDisk may, at its option, either: (1) repair or replace the Product with a new reconditioned or refurbished Product of equal or greater capacity, or another equivalent product; or (2) refund the current market value of the Product at the time the warranty claim is made to SanDisk if SanDisk is unable to repair or replace the Product. In the case of replacements, SanDisk may replace the Product with one that was previously used, repaired, and tested to meet SanDisk specifications. SanDisk will not be liable for indirect or consequential damage (including loss of data), or for damage caused by improper use (including use in an incompatible device or manner and use otherwise not in accordance with the instructions), or by improper installation, unprofessional repair, modification or accident. This constitutes SanDisk's entire liability which will never exceed the price you paid for it, plus the necessary costs you made for the warranty claim. SanDisk products must not be used in applications where failure could threaten injury or life, such as life support systems. SANDISK DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES TO THE FULLEST EXTENT PERMITTED BY LAW. IF SANDISK CANNOT DISCLAIM IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN TO THE EXTENT POSSIBLE, SUCH IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THE EXPRESS WARRANTY. THE WARRANTY DURATION ON ANY REPLACED PRODUCT WILL BE THAT PORTION OF THE WARRANTY PERIOD REMAINING ON YOUR ORIGINAL PRODUCT. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.
This limited warranty gives you specific legal rights. National, state and local laws may grant you other rights that are not affected by this warranty.
SANDISK MANUFACTURER'S RETAIL PRODUCTS LIMITED WARRANTY - AMERICAS (NON-US)
SanDisk warrants to the end user, that this product, excluding content and or software supplied with or on the product, will be free from material defects in manufacture, will conform to SanDisk's published product specifications and be fit for normal use during the Warranty Period specified in the table commencing on the date of purchase provided that the product is legally placed on the market. This warranty is provided only to You and is not transferable. Název produktu Exkluzivní
This warranty does not cover use of the Product in connection with the following uses or devices (as determined by SanDisk): (i) normal wear and tear, (ii) video monitoring, security, and surveillance devices, (iii) internet protocol/network cameras, (iv) in-car recording devices/dashboard cameras/black box cameras, (v) display devices that loop video, (vi) continuous recording set top box devices, (vii) continuous data logging devices like servers, or (viii) other excessive uses that exceed normal use in accordance with published instructions. The warranty exclusions set forth in points (ii)-(vii) above do not apply to the following: SanDisk High Endurance Video Monitoring microSD Cards located here.
This warranty covers only original SanDisk® consumer flash products. To the extent permitted by law, SanDisk reserves the right to decline warranty support to goods not imported through authorized channels.
To make a warranty claim please contact SanDisk at the telephone number in the table or support@SanDisk.com within the Warranty Period and provide proof of purchase (showing date and place of purchase and name of the reseller) and product name, type and number. You may return the product after first obtaining a Return Material Authorization number and following any other guidelines listed. For further information see sandisk.com/support. This warranty is conditional upon the return of the Product. SanDisk is not responsible for any Product lost or damaged during shipping.
SanDisk may at its option repair this product or provide you with an equivalent product; and if unable to repair or replace the product, will refund the purchase price. SanDisk will not be liable for indirect or consequential damage (including loss of data), or for damage caused by improper use (including use in an incompatible device and use not in accordance with the instructions), or by improper installation, unprofessional repair, modification or accident. This constitutes SanDisk's entire liability which will never exceed the price you paid for it, plus the necessary costs you made for the warranty claim. SanDisk products must not be used in applications where failure could threaten injury or life, such as life support systems. SANDISK DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES TO THE FULLEST EXTENT PERMITTED BY LAW. IF SANDISK CANNOT DISCLAIM IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN TO THE EXTENT POSSIBLE, SUCH IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THE EXPRESS WARRANTY. THE WARRANTY DURATION ON ANY REPLACED PRODUCT WILL BE THAT PORTION OF THE WARRANTY PERIOD REMAINING ON YOUR ORIGINAL PRODUCT.
National, state and local laws may grant you other rights that are not affected by this warranty.
Australia consumers only: SanDisk's products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the products repaired or replaced if the products fail to be of acceptable quality and the failure does not amount to a major failure.
Zasady obsługi gwarancyjnej produktów komercyjnych
Limited Warranty for Western Digital® and SanDisk® Commercial Hardware Flash-based Drive Products
PRZECZYTAJ UWAŻNIE NINIEJSZE WARUNKI KORZYSTANIA PRZED ZAKUPEM, OTWORZENIEM LUB ROZPOCZĘCIEM UŻYTKOWANIA PRODUKTU WYPRODUKOWANEGO PRZEZ SANDISK TECHNOLOGIES, INC. („PRODUCENT”). KORZYSTANIE Z PRODUKTU OZNACZA ZGODĘ NA WARUNKI NINIEJSZEGO OŚWIADCZENIA O OGRANICZONEJ GWARANCJI („UMOWA”). JEŚLI NIE ZGADZASZ SIĘ Z WARUNKAMI NINIEJSZEJ UMOWY, NIE UŻYWAJ PRODUKTU.
A. Informacje o gwarancji
1. This warranty ("Warranty") is provided by SanDisk Technologies, Inc. and its applicable subsidiaries (collectively, "Manufacturer"), is non-transferable, and applies only to the Commercial Hardware Drive Products identified in the Table in Section F below (each, a "Product"). The Warranty is provided solely to the original end user purchaser of this Product (“Customer”).
2. This Warranty does not cover purchases of the Products from a Reseller by a party who is not intending to be the end user of the product. The warranty and support for that product must be initiated by the distributing or reselling party from which the purchase was made ("Reseller") on that party’s behalf.
3. Niniejsza Gwarancja nie obejmuje produktów podrobionych, fałszywych lub pochodzących z szarej strefy. Producent nie zapewni wsparcia dla jakichkolwiek Produktów, (i) których Producent nie przetransportował (lub nie zezwolił na transport) do kraju sprzedaży i/lub (ii) które nie są sprzedawane przez autoryzowane kanały.
4. Każdy Produkt jest przeznaczony wyłącznie do użytku komercyjnego i nie powinien być używany przez konsumentów lub gospodarstwa domowe. Niniejsza Gwarancja nie obejmuje żadnego osobistego, niekomercyjnego wykorzystania Produktu. Jeśli produkt został zakupiony w autoryzowanym punkcie sprzedaży detalicznej do osobistego, niekomercyjnego użytku, należy zapoznać się z odpowiednimi postanowieniami gwarancji detalicznej na Produkt, którą można znaleźć pod adresem https://www.sandisk.com/warranty.
5. Jeśli Produkt Klienta zawiera odrębne niezależne programy komputerowe dostarczone przez Producenta (np. SSD Dashboard), korzystanie z tych programów jest regulowane Umową licencyjną z użytkownikiem dołączoną do danego programu, a nie niniejszą Umową.
B. Informacje dotyczące pomocy technicznej w Okresie gwarancji
1. Any technical support issues or warranty claims for the Products should be processed through the party from whom Customer purchased the Product.
2. Jeśli dany Produkt jest już wbudowany lub wstępnie zainstalowany w urządzeniu lub systemie komputerowym strony trzeciej, Klient powinien skontaktować się z producentem produktu strony trzeciej w celu uzyskania oryginalnego wsparcia technicznego i roszczeń gwarancyjnych.
3. If Customer purchased this product directly from Manufacturer, then Customer may seek technical support by contacting Customer Service within the Warranty Period by email at support@SanDisk.com or at the telephone number for Customer’s region found at https://www.sandisk.com/support/international-phone-numbers. Such technical support shall only address errors which are solely attributable to the manufacture of the Product.
C. Warunki gwarancji
1. Manufacturer warrants to Customer that this Product, excluding content and/or software (if applicable) supplied with or within the Product, will, during the applicable Warranty Period (as defined below) specified below under normal use conditions, (a) be free from material defects in material or workmanship and, (b) will materially conform to Manufacturer's published product Specifications (as defined below). A Product will be considered to have a material defect or to be materially defective only if such Product does not meet the stated design lifetime (up to the applicable Warranty Period) and is returned to the appropriate location within the Warranty Period and subject to applicable performance threshold information contained in the Product's datasheet (as produced or provided by Manufacturer).
“Specifications” shall mean operational elements, features, reliability characteristics and functional design specifications for a Product stated in the Product specifications (i.e., documents labeled as “specification” or “data sheet” and such Product’s qualification report).
2. Niniejsza gwarancja nie obejmuje żadnych uszkodzeń Produktu powstałych w wyniku wypadku, nadużycia, niewłaściwego użycia, klęski żywiołowej lub osobistej, nieprawidłowej instalacji, obecności produktu strony trzeciej w systemie komputerowym lub jakiegokolwiek nieautoryzowanego demontażu, naprawy lub modyfikacji. Istnieje możliwość użytkowania produktu w warunkach powodujących zużycie nośnika (i wygaśnięcie Gwarancji) przed zakończeniem Okresu gwarancji, jak określono w specyfikacji dotyczącej trwałości.
3. W przypadku rozbieżności pomiędzy warunkami niniejszej Umowy a jakimkolwiek istniejącym ważnym zestawem warunków gwarancji pomiędzy Klientem a Producentem, warunki pomiędzy Klientem a Producentem będą miały pierwszeństwo przed niniejszą Umową. Jednakże, niniejsza Umowa będzie miała pierwszeństwo przed warunkami wydrukowanymi na wszystkich formularzach Klienta, w tym, między innymi, na zamówieniach zakupu wydanych przez Klienta.
D. Roszczenia gwarancyjne
1. To make a warranty claim, Customer may either (a) contact the Reseller within the Warranty Period and provide proof of purchase and the returning party's original purchase status (showing date, place of purchase and name of the Reseller as applicable) and product name, type and number or (b) receive a RMA number from Manufacturer and follow Manufacturer’s warranty return procedures. Only the Customer is entitled to exercise the Warranty, and such Customer must return the Product following the guidelines listed by Reseller and/or Manufacturer, including a detailed statement of the problem sufficient to readily reproduce the problem. Manufacturer reserves the right, at its discretion, to direct the Customer to return products through the Reseller.
2. Zwrot może być wymagany do innego kraju niż kraj, w którym Klient mieszka i/lub zakupił Produkt.
3. If Customer purchased the Product directly from Manufacturer and believes that it fails to comply with the warranty, then Customer will abide by Manufacturer’s then-current Return Material Authorization (“RMA”) process and Customer shall request an RMA number from Customer Service upon presenting a summary of the defect. Manufacturer will then issue an RMA number to Customer, together with instructions on shipping to Manufacturer the Product believed by Customer to be defective. Customer will return any such Product believed to be defective in an appropriate container, which will conspicuously bear the RMA number Customer obtains from Manufacturer prior to return. Products returned to Manufacturer under this section, and any repaired or replaced Products under this Exhibit, will be delivered to and from Manufacturer at Manufacturer’s expense and risk. Manufacturer (or a contractor of Manufacturer) shall assess the Product and, upon finding a defect, process the return at Manufacturer’s sole expense. If Manufacturer determines that a defect does not exist in such Product, Customer will reimburse Manufacturer for all expenses associated with the return of such Product. Products improperly labelled, packaged or shipped may result in a voiding of the warranty for that Product. Manufacturer is not responsible for damage incurred during shipping to our RMA receiving locations.
4. Producent może zdecydować się na naprawę lub wymianę Produktu niezgodnego z wymaganiami. Taka wymiana zostanie dokonana na nowy lub regenerowany Produkt o takiej samej lub większej funkcjonalności jak zwrócony Produkt. Jeśli Producent nie jest w stanie naprawić lub wymienić niezgodnego Produktu lub jeśli takie opcje nie są komercyjnie uzasadnione, wówczas Producent zapewni Klientowi kredyt na niezgodny Produkt. Wartość kredytu będzie, według uznania Producenta, albo (a) wartością wymiany niezgodnego Produktu, albo (b) wartością zakupu niezgodnego Produktu, pomniejszoną o długość okresu gwarancyjnego, podczas którego Klientowi odmówiono korzystania z Produktu. Produkt przestarzały lub wycofany z produkcji może zostać zastąpiony takim samym Produktem lub, jeśli zamiennik nie jest dostępny, Produktem o podobnej funkcji i pojemności. Środek zaradczy przysługujący Klientowi na podstawie niniejszego punktu może być uzależniony od wymogu Producenta dotyczącego fizycznego zwrotu Produktu.
5. Producent nie ponosi odpowiedzialności za utratę lub uszkodzenie danych w ramach procesu RMA. Klient rozumie, że Producent może mieć nieumyślny dostęp do danych na zwracanym Produkcie podczas procesu RMA. W celu ochrony danych wrażliwych przed ujawnieniem, Producent zaleca usunięcie jak największej ilości danych wrażliwych z Produktu w sposób technicznie możliwy przed wysłaniem Produktu do realizacji RMA. Jeśli nie jest tak, że wszystkie dane są lub mogą być usunięte, Klient zabezpieczy, obroni i zwolni Producenta i Sprzedawcę z wszelkiej możliwej odpowiedzialności związanej z potencjalną obecnością w zwróconym Produkcie danych wrażliwych i/lub osobowych, niezależnie od tego, czy dane te odnoszą się do Klienta lub innej strony trzeciej.
6. Manufacturer shall not be liable for (a) any incidental, indirect, special, exemplary, punitive or consequential damages, including but not limited to loss of profits and/or loss of data, other loss, damage or expense directly or indirectly arising from any defect or inability to use the Product or poor performance, either separately or in combination with other equipment, regardless of whether Manufacturer or the Customer has been advised of the possibility of such damages, nor (b) any amounts in the aggregate in excess of the purchase price paid for the applicable Product(s). Manufacturer is not liable for and does not cover under this Warranty, any costs associated with servicing, testing and/or the installation of Western Digital® or SanDisk® products, including the Product. This Warranty sets forth the entire liability and obligations of Manufacturer with respect to defects, breach of warranty, data loss or any other failure to perform or meet the Specifications associated with any Products.
7. Manufacturer products, including the Product, must not be used in applications where a failure or malfunction of the Product may threaten life or result in an injury, loss of property or damage to the environment, including without limitation, as critical components in aviation, automotive, nuclear, medical or life support systems (or any other form of ultra-hazardous applications) ("Critical Applications"), and under no circumstances shall Manufacturer have any Warranty or other obligations arising from any such Product uses. Without derogating from the above, unless specifically designated as such by Manufacturer in the Product Specifications, the Products are not designed or intended for use in automotive systems or applications. NOTWITHSTANDING ANYTHING TO THE CONTRARY, AS PRODUCTS HAVE VARIED FAILURE RATES AND A LIMITED USEFUL LIFE PERIOD WITH ENDURANCE LIMITS, THE RESPONSIBILITY FOR THE DESIGN, MANUFACTURING AND ADEQUATE TESTING OF CUSTOMER'S APPLICATIONS, SYSTEMS AND DEVICES USING PRODUCTS HEREIN LIES SOLELY WITH CUSTOMER. CUSTOMER IS RESPONSIBLE FOR PUTTING IN PLACE SAFETY MEASURES AND APPROPRIATE REDUNDANCIES, FAULT TOLERANT AND BACK-UP FEATURES SUFFICIENT TO PROTECT END USERS FROM ANY RISK OF DAMAGE, INJURY OR DEATH RESULTING FROM ANY FAILURE OR ANY OTHER ISSUE IN THE UTILIZATION OF THE PRODUCTS IN OR BY CUSTOMER'S APPLICATIONS, SYSTEMS OR DEVICES WHEN DEALING WITH CRITICAL APPLICATIONS AND SHALL OTHERWISE PROVIDE END USERS WITH ALERTS, USE AND MAINTENANCE INSTRUCTIONS TO AVOID SUCH RISKS.
E. ZASTRZEŻENIE
GWARANCJA OKREŚLONA W NINIEJSZYM DOKUMENCIE JEST JEDYNYM ŹRÓDŁEM PRAW GWARANCYJNYCH KLIENTA ZWIĄZANYCH Z PRODUKTAMI I ZASTĘPUJE WSZELKIE INNE GWARANCJE, WYRAŻONE LUB DOMNIEMANE LUB USTAWOWE, W TYM, BEZ OGRANICZEŃ, GWARANCJE PRZYDATNOŚCI DO OKREŚLONEGO CELU, PRZYDATNOŚCI HANDLOWEJ I NIENARUSZALNOŚCI, Z KTÓRYCH WSZYSTKIE SĄ NINIEJSZYM WYŁĄCZONE. PRAWA GWARANCYJNE NIE PRZYSŁUGUJĄ ŻADNEJ INNEJ STRONIE NIŻ KLIENTOWI PRODUKTU. PRAWO NIEKTÓRYCH JURYSDYKCJI MOŻE PRZYZNAWAĆ INNE PRAWA, NA KTÓRE NINIEJSZA GWARANCJA NIE MA WPŁYWU.
F. Okres gwarancji
1. Okres gwarancji („Okres gwarancji”), o którym mowa powyżej, mierzony jest w latach kalendarzowych i rozpoczyna się od daty wysyłki Produktu przez Producenta.
W przypadku następującej grupy produktów Okres gwarancji wygasa po upływie wcześniejszego z następujących okresów: (a) podanego okresu dla Produktu określonego poniżej lub (b) momentu, w którym użytkowanie Produktu przez Klienta przekroczy podany limit wytrzymałości, którym jest (i) moment, w którym łączna ilość danych skumulowanych w Produkcie (zarejestrowana w atrybucie S.M.A.R.T. (E6h/230) „Media Wear Out Indicator” Produktu) osiąga 100% wartości wytrzymałości Produktu; lub (ii) całkowita ilość zapisanych terabajtów (TBW) Produktu określona w poniższej tabeli lub w Specyfikacji Produktu. W przypadku konfliktu pomiędzy poniższą tabelą i Specyfikacjami, dane zawarte w Specyfikacjach są obowiązujące.
| English | Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|---|
| German | Produktfamilie | SKU-Nr. | Garantiezeit | Belastbarkeit |
| French | Gamme de produits | UGS | Durée de garantie | Résistance |
| Chinese Traditional |
产品系列 | SKU | 质保期 | 耐久性 |
| Chines Simplified |
產品系列 | SKU | 保固長度 | 耐久度 |
| Korean | 제품군 | SKU | 보증 기간 | 내구성 |
| Japanese |
製品ファミリー | SKU番号 | 保証の長さ | 耐久性 |
| Product Family: Western Digital-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| WD Blue SN580 NVMe™ SSD | WDS100T3B1E-00CHF0 | Five (5) years | 600 TBW |
| Western Digital CL SN520 NVMe™ SSDs | SDAPMUW-128G-1022 SDAPMUW-256G-1022 SDAPMUW-512G-1022 SDAPNUW-128G-1022 SDAPNUW-256G-1022 SDAPNUW-512G-1022 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital CL SN720 NVMe™ SSDs | SDAQNTW-256G-1022 SDAQNTW-512G-1022 SDAQNTW-1T00-1022 SDAQNTX-2T00-1022 |
Five (5) years | 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital PC SN520 NVMe™ SSD | SDAPTUW-128G SDAPTUW-256 SDAPTUW-512G SDAPMUW-128G SDAPMUW-256 SDAPMUW-512G SDAPNUW-128G SDAPNUW-256 SDAPNUW-512G |
Five (5) years | 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW |
| Western Digital PC SN720 NVMe™ SSD | SDAPNTW-256G SDAPNTW-512G SDAPNTW-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN730 NVMe™ SSD | SDBPNTY-256G SDBPNTY-512G SDBPNTY-1T00 SDBQNTY-256G SDBQNTY-512G SDBQNTY-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN735 NVMe™ | SDBPNHH-256G SDBPNHH-512G SDBPNHH-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN740 NVMe™ | SDDPTQD-256G SDDPTQD-512G SDDPTQD-1T00 SDDPTQE-2T00 SDDPNQD-256G SDDPNQD-512G SDDPNQD-1T00 SDDPNQE-2T00 SDDQTQD-256G SDDQTQD-512G SDDQTQD-1T00 SDDQTQE-2T00 SDDQNQD-256G SDDQNQD-512G SDDQNQD-1T00 SDDQNQE-2T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW |
| Western Digital IX SN530 NVMe™ SSD, TLC | SDBPTPZ-256G-XI SDBPTPZ-512G-XI SDBPTPZ-1T00-XI SDBPNPZ-256G-XI SDBPNPZ-512G-XI SDBPNPZ-1T00-XI SDBPNPZ-2T00-XI |
Five (5) years | 200 TBW 400 TBW 800 TBW 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital IX SN530 NVMe™ SSD, SLC | SDBPTPZ-085G-XI SDBPTPZ-170G-XI SDBPTPZ-340G-XI SDBPNPZ-085G-XI SDBPNPZ-170G-XI SDBPNPZ-340G-XI |
Five (5) years | 4000 TBW 8000 TBW 16000 TBW 4000 TBW 8000 TBW 16000 TBW |
| Western Digital PC SN530 NVMe™ SSD | SDBPTPZ-256G SDBPTPZ-512G SDBPTPZ-1T00 SDBPMPZ-256G SDBPMPZ-512G SDBPMPZ-1T00 SDBPNPZ-256G SDBPNZ-512G SDBPNZ-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SA530 SATA SSD | SDASB8Y-256G-1122 SDASB8Y-512G-1122 SDASB8Y-1T00-1122 SDASN8Y-256G-1122 SDASN8Y-512G-1122 SDASN8Y-1T00-1122 SDATB8Y-256G-1122 SDATB8Y-512G-1122 SDATB8Y-1T00-1122 SDATN8Y-256G-1122 SDATN8Y-512G-1122 SDATN8Y-1T00-1122 SDASB8Y-256G SDASB8Y-512G SDASB8Y-1T00 SDASN8Y-256G SDASN8Y-512G SDASN8Y-1T00 SDATB8Y-256G SDATB8Y-512G SDATB8Y-1T00 SDATN8Y-256G SDATN8Y-512G SDATN8Y-1T00 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital PC SN810 NVMe™ SSD |
SDCPNRY-256G SDCPNRY-512G SDCPNRY-1T00 SDCPNRZ-2T00 SDCQNRY-256G SDCQNRY-512G SDCQNRY-1T00 SDCQNRZ-2T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW |
| Product Family: SanDisk-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| U110 mSATA SSDs | SDSA6DM-016G SDSA6DM-024G SDSA6DM-032G |
One (1) year | See Specifications |
| Extreme Pro SATA SSDs | SDSSDXPS-960G-G25 SDSSDXPS-480G-G25 SDSSDXPS-240G-G25 |
Ten (10) years | 80 TBW |
| Solid State Drive SSDs | SDSSDP-128G-G25 SDSSDP-064G-G25 |
Three (3) years | See Specifications |
| U110 2.5" SSDs | SDSA6GM-032G SDSA6GM-064G-1022 SDSA6GM-064G-1122 SDSA6GM-128G-1022 SDSA6GM-128G-1122 |
Three (3) years | See Specifications |
| U110 mini mSATA SSDs | SDSA6FM-016G SDSA6FM-024G SDSA6FM-032G |
One (1) year | See Specifications |
| U110 m.2 SSDs | SDSA6MM-008G SDSA6MM-016G SDSA6MM-024G SDSA6MM-032G SDSA6PM-064G SDSA6PM-128G |
One (1) year | See Specifications |
| Ultra II SATA SSDs | SDSSDHII-960G-G25 SDSSDHII-480G-G25 SDSSDHII-240G-G25 SDSSDHII-120G-G25 |
Three (3) years | 80 TBW |
| X110 mSATA SSDs | SD6SF1M-256G-1022 SD6SF1M-256G-1022I SD6SF1M-128G-1022 SD6SF1M-128G-1022I SD6SF1M-064G-1022 SD6SF1M-064G-1022I SD6SF1M-032G-1022 SD6SF1M-032G-1022I |
Five (5) years | See Specifications |
| X110 2.5" SSDs | SD6SB1M-064-1022I SD6SB1M-064G-1022 SD6SB1M-128-1022I SD6SB1M-128G-1022 SD6SB1M-256-1022I SD6SB1M-256G-1022 SD6SB1M-064G SD6SB1M-128G SD6SB1M-256G |
Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years One (1) year One (1) year |
See Specifications |
| X210 2.5" SSDs | SD6SB2M-128G-1022I SD6SB2M-256G-1022I SD6SB2M-512G-1022 |
Five (5) years | 80 TBW |
| X210 SATA 2.5" | SD6SB2M-128G SD6SB2M-256G SD6SB2M-512G |
One (1) year | 80 TBW |
| X300s 2.5" SSDs | SD7SB3Q-064G-1022I SD7SB3Q-064G-1022 SD7SN3Q-064G-1122 SD7UB2Q-010T-1022 SD7UB2Q-010T-1122 SD7UB2Q-512G-1022 SD7UB2Q-512G-1122 SD7UB3Q-128G-1022 SD7UB3Q-128G-1122 SD7UB3Q-256G-1022 SD7UB3Q-256G-1122 SD7UN3Q-128G-1022 SD7UN3Q-256G-1022 SD7UN3Q-512G-1122 |
Five (5) years | 80 TBW |
| X300s SATA 2.5" SSDs | SD7SB2Q-010T SD7SB2Q-512G SD7SB3Q-064G SD7SB3Q-128G SD7SB3Q-256G SD7UB2Q-512G SD7UB3Q-128G SD7UB3Q-256G |
Three (3) years | 80 TBW |
| X300s M.2 SSDs | SD7SN3Q-064G SD7SN3Q-128G SD7SN3Q-256G SD7SN3Q-512G SD7UN3Q-128G SD7UN3Q-256G SD7UN3Q-512G |
Three (3) years | 80 TBW |
| X300 2.5" SSDs | SD7SB6S-128G SD7SB6S-256G SD7SB7S-010T SD7SB7S-512G SD7UB6S-128G SD7UB6S-256G SD7UB7S-512G SD7SB7S-960G SD7SB6S-128G-1122 SD7SB6S-256G-1122 SD7SB7S-010T-1122 SD7SB7S-512G-1122 SD7SF6S-128G-1122 SD7SF6S-256G-1122 |
Three (3) years | 80 TBW |
| X300 M.2 2280 SSDs | SD7SN6S-128G SD7SN6S-256G SD7SN6S-512G SD7UN6S-128G SD7UN6S-256G SD7UN6S-512G |
Three (3) years | 80 TBW |
| X300 mSATA SSDs | SD7SF6S-128G SD7SF6S-256G SD7SF6S-512G-1122 |
Three (3) years Three (3) years Five (5) years |
80 TBW 80 TBW 80 TBW |
| X400 2.5" SSDs | SD8SB8U-1T00-1122 SD8TB8U-1T00-1122 SD8SB8U-512G-1122 SD8TB8U-512G-1122 SD8SB8U-256G-1122 SD8TB8U-256G-1122 SD8SB8U-128G-1122 |
Five (5) years | 320 TBW 320 TBW 160 TBW 160 TBW 80 TBW 80 TBW 72 TBW |
| X400 M.2 2280 SSDs | SD8SN8U-1T00-1122 SD8SN8U-512G-1122 SD8SN8U-256G-1122 SD8SN8U-128G-1122 SD8TB8U-128G-1122 |
Five (5) years | 320 TBW 160 TBW 80 TBW 72 TBW 72 TBW |
| Z400s 2.5" SSDs | SD8SBAT-256G-1122 SD8SBAT-128G SD8SBAT-128G-1122 SD8SBAT-064G SD8SBAT-064G-1122 SD8SBAT-032G SD8SBAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z400s mSATA SSDs | SD8SFAT-128G SD8SFAT-128G-1122 SD8SFAT-064G SD8SFAT-064G-1122 SD8SFAT-032G SD8SFAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z400s M.2 2280 SSDs | SD8SNAT-256G SD8SNAT-256G-1122 SD8SNAT-128G SD8SNAT-128G-1122 SD8SNAT-064G SD8SNAT-064G-1122 |
Five (5) years | 72 TBW 72 TBW 72 TBW 72 TBW 40 TBW 40 TBW |
| Z400s M.2 2242 SSDs | SD8SMAT-128G SD8SMAT-128G-1122 SD8SMAT-064G SD8SMAT-064G-1122 SD8SMAT-032G SD8SMAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z410 2.5" SSDs | SD8SBBU-120G-1122 SD8SBBU-240G-1122 SD8SBBU-480G-1122 |
Three (3) years | 40 TBW 80 TBW 120 TBW |
| X600 2.5”/7mm cased Non-SED SSDs | SD9SB8W-128G SD9SB8W-256G SD9SB8W-512G SD9SB8W-1T00 SD9SB8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 M.2 2280 Non-SED SSDs | SD9SN8W-128G SD9SN8W-256G SD9SN8W-512G SD9SN8W-1T00 SD9SN8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 2.5”M/7mm cased SED SSDs | SD9TB8W-128G SD9TB8W-256G SD9TB8W-512G SD9TB8W-1T00 SD9TB8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 M.2 2280 SED SSDs | SD9TN8W-128G SD9TN8W-256G SD9TN8W-512G SD9TN8W-1T00 SD9TN8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| Any Other Non-Customized Commercially Available SanDisk® SSD | XXXXXXXXXXXXXX | One (1) year | See Specifications |
W przypadku następującej grupy produktów Okres gwarancji wygasa po upływie wcześniejszego z następujących okresów: (a) podanego okresu dla Produktu określonego poniżej lub (b) momentu, w którym użytkowanie Produktu przez Klienta przekroczy podany maksymalny limit wytrzymałości, który zostanie zmierzony poprzez obliczenie średniej liczby zapisów dysku dziennie (DWPD) w ciągu przewidywanej długości gwarancji Produktu, zgodnie z poniższą tabelą.
| Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|
| Optimus Extreme™ SAS SSDs | SDLKOE9W-100G-5CA1 SDLKOD9W-200G-5CA1 SDLKOC9W-400G-5CA1 SDLLOC9W-800G-5CA1 |
Five (5) years | 45 DWPD |
| Optimus Ultra™ SAS SSDs | SDLKOEGW-150G-5CA1 SDLKODGW-300G-5CA1 SDLKOCGW-600G-5CA1 SDLLOCGW-012T-5CA1 |
Five (5) years | 30 DWPD |
| Optimus Ascend™ SAS SSDs | SDLKOEDM-200G-5CA1 SDLKODDM-400G-5CA1 SDLKOCDM-800G-5CA1 SDLLOCDM-016T-5CA1 |
Five (5) years | 10 DWPD |
| Optimus Ascend™ SAS SSDs - Recertified Product | SDLKOEDM-200G-5CRC SDLKODDM-400G-5CRC SDLKOCDM-800G-5CRC SDLLOCDM-016T-5CRC SDLKOEDM-200G-5CRZ SDLKODDM-400G-5CRZ SDLKOCDM-800G-5CRZ SDLLOCDM-016T-5CRZ |
Three (3) years Three (3) years Three (3) years Three (3) years One (1) year One (1) year One (1) year One (1) year |
10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD |
| Optimus Eco™ SAS SSDs | SDLKOD6R-400G-5CA1 SDLKOC6R-800G-5CA1 SDLLOC6R-016T-5CA1 SDLLOC6R-020T-5CA1 |
Five (5) years | 3 DWPD 3 DWPD 3 DWPD 1 DWPD |
| Optimus MAX™ SAS SSD | SDLLOCDR-038T-5CA3 SDLLOCDR-038T-5CA1 |
Five (5) years | 0.5 DWPD |
| Optimus MAX™ SAS SSD - Recertified Product | SDLLOCDR-038T-5CRC SDLLOCDR-038T-5CRZ |
Three (3) years One (1) Year |
0.5 DWPD |
| Lightning Ultra™ Gen. II SAS SSDs | SDLTMDKW-200G-5CA1 SDLTMDKW-400G-5CA1 SDLTMCKW-800G-5CA1 |
Five (5) years | 25 DWPD |
| Lightning Ascend™ Gen. II SAS SSDs | SDLTODKM-200G-5CA1 SDLTODKM-400G-5CA1 SDLTODKM-800G-5CA1 SDLTOCKM-016T-5CA1 |
Five (5) years | 10 DWPD |
| Lightning Eco™ Gen. II SAS SSDs | SDLTODKR-800G-5CA1 SDLTOCKR-016T-5CA1 |
Five (5) years | 3 DWPD |
| Lightning® Write-Intensive SAS SSDs | SDLB6HS-200GC-00 SDLB6HS-400GC-00 |
Five (5) years | 25 DWPD |
| Lightning Mixed-Use SAS SSDs | SDLB6HM-200GC-00 SDLB6HM-400GC-00 SDLB6HM-800GC-00 |
Five (5) years | 10 DWPD |
| Lightning Read-Intensive SAS SSDs | SDLB6JC-400GC-00 SDLB6JC-800GC-00 SDLB6JC-016TC-00 |
Three (3) years | 1 DWPD |
| CloudSpeed Ultra™ SATA SSDs | SDLFOEAM-100G-1HA1 SDLFODAM-200G-1HA1 SDLFODAM-400G-1HA1 SDLFOCAM-800G-1HA1 |
Five (5) years | 3 DWPD |
| CloudSpeed Ascend™ SATA SSDs | SDLFOEAR-120G-1HA1 SDLFODAR-240G-1HA1 SDLFODAR-480G-1HA1 SDLFOCAR-960G-1HA1 |
Five (5) years | 1 DWPD |
| CloudSpeed Ascend™ SATA SSDs - Recertified Product | SDLFOEAR-120G-1HA1 SDLFODAR-240G-1HA1 SDLFODAR-480G-1HA1 SDLFOCAR-960G-1HA1 |
Three (3) years | 1 DWPD |
| CloudSpeed Eco™ SATA SSDs | SDLFNDAR-240G-1HA2 SDLFNDAR-480G-1HA2 SDLFNCAR-960G-1HA2 |
Three (3) years | 1 DWPD |
| CloudSpeed Eco Gen. II™ SSDs | SDLF1DAR-480GC-1Hxx SDLF1DAR-960GC-1Hxx SDLF1CRR-019TC-1Hxx |
Five (5) years | 0.6 DWPD |
| CloudSpeed Ultra Gen. II™ SSDs | SDLF1DAM-400GC-1Hxx SDLF1DAM-800GC-1Hxx SDLF1CRM-016TC-1Hxx |
Five (5) years | 1.8 DWPD |
| ULLtraDIMM™ DDR3 SSDs | SDLOODFM-200G-6KB1 SDLOOCFM-400G-6KB1 |
Five (5) years | 10 DWPD |
W przypadku następującej grupy produktów PCIe Okres gwarancji wygasa po upływie wcześniejszego z następujących okresów: (a) podanego okresu dla Produktu określonego poniżej lub (b) momentu, w którym użytkowanie Produktu przez Klienta przekroczy podany maksymalny limit wytrzymałości, który zostanie zmierzony poprzez obliczenie całkowitej liczby zapisanych petabajtów (PBW) Produktu przy normalnym użytkowaniu w ciągu przewidywanej długości gwarancji Produktu, zgodnie z poniższą tabelą. W przypadku użytkowników wdrażających rozwiązania obejmujące wiele produktów, oceny wytrzymałości zakładają równomierny rozkład zapisów na wszystkie produkty.
| Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|
| ioFX 420GB | SDFABAMOF-420G-SF1 | Five (5) years | 2 PBW |
| ioFX2 1.6TB | SDFABAMOF-1T65-SF1 | Five (5) years | 8 PBW |
| ioFX2 410 GB | SDFABAMOF-410G-SF1 | Five (5) years | 2 PBW |
| Fusion ioMemory SX300-1300 | SDFACAMOS-1T30-SF1 | Five (5) years | 4 PBW |
| Fusion ioMemory SX300-1600 | SDFACAMOS-1T60-SF1 | Five (5) years | 5.5 PBW |
| Fusion ioMemory SX300-3200 | SDFACAMOS-3T20-SF1 | Five (5) years | 11 PBW |
| Fusion ioMemory SX300-6400 | SDFACCMOS-6T40-SF1 | Five (5) years | 22 PBW |
| Fusion ioMemory SX350-1300 | SDFADAMOS-1T30-SF1 | Five (5) years | 4 PBW |
| Fusion ioMemory SX350-1600 | SDFADAMOS-1T60-SF1 | Five (5) years | 5.5 PBW |
| Fusion ioMemory SX350-3200 | SDFADAMOS-3T20-SF1 | Five (5) years | 11 PBW |
| Fusion ioMemory SX350-6400 | SDFADCMOS-6T40-SF1 | Five (5) years | 22 PBW |
| Fusion ioMemory PX600-1000 | SDFACAMOP-1T00-SF1 | Five (5) years | 12 PBW |
| Fusion ioMemory PX600-1300 | SDFACAMOP-1T30-SF1 | Five (5) years | 16 PBW |
| Fusion ioMemory PX600-2600 | SDFACAMOP-2T60-SF1 | Five (5) years | 32 PBW |
| Fusion ioMemory PX600-5200 | SDFACCMOP-5T20-SF1 | Five (5) years | 64 PBW |
| Skyhawk NVMe PCIe SSD 1.92TB | SDLC2CLR-019T-3NA1 | Five (5) years | 2.1 PBW |
| Skyhawk NVMe PCIe SSD 3.84TB | SDLC2LLR-038T-3NA1 | Five (5) years | 3.5 PBW |
| Skyhawk Ultra NVMe PCIe SSD 1.6TB | SDLC2CLR-016T-3NA1 | Five (5) years | 4.96 PBW |
| Skyhawk Ultra NVMe PCIe SSD 3.2TB | SDLC2LLR-032T-3NA1 | Five (5) years | 7 PBW |
Informacje o gwarancji Zintegrowanych rozwiązań wbudowanych („EIS”)
W przypadku następującej grupy produktów EIS Okres gwarancji wygasa z chwilą upływu wcześniejszego z następujących okresów: (a) podanego okresu czasu określonego poniżej dla danego Produktu, lub (b) momentu, w którym użycie Produktu przez Klienta przekroczy podaną charakterystykę niezawodności (w tym limit wytrzymałości), określoną w Specyfikacji.
| Product Family: Western Digital-iNAND |
SKU | Warranty Length |
|---|---|---|
| iNAND EM122/EM131/EM132/EU511/EU521/EU551/EM141/EU151/EM102/EU331/EU561, 7250/7550/8630MC and CL Series |
SDINBDG4, SDINBDA4,SDINBDA2, SDINBDA6, SDINEDK4, SDINFDK4, SDINFDO4, SDINBDV4, SDINBDI4, SDINBDJ4, SDINDDK4, SDINFEO4, SDINFEO2 | One (1) year |
| iNAND EM123/EM133, 7250/7550 CH Series | SDINBDG4-H2, SDINBDA6-H | Two (2) years |
| iNAND EM122/EM132/EU312/EU552, 7250I/7550I/8521I IX Series | SDINBDG4-I2, SDINBDG4-XI2, SDINBDA6-I2, SDINBDA6-XI2, SDINDDH6-I, SDINDDH6-XI, SDINFDQ6-I, SDINFDQ6-XI | Two (2) years |
| iNAND EM122/EM132/EU312/EU552, 7250A/7550A/8521A AT Series | SDINBDG4-A2, SDINBDG4-XA2, SDINBDG4-ZA2, SDINBDA6-XA2, SDINBDA6-ZA2, SDINDDH6-XA2, SDINDDH6-ZA2, SDINFDQ6-XA2,SDINFDQ6-ZA | Two (2) years |
2. Pod warunkiem, że maksymalna wartość TBW (zapisanych terabajtów), określona w odpowiednim zestawieniu danych produktu, nie zostanie osiągnięta przed upływem Okresu gwarancji, jak określono powyżej
| Product Family: Western Digital-SD and microSD |
SKU | Warranty Length |
|---|---|---|
| SD and microSD Cards LD101/LD301/LD501/QD101/QD301/QD501/CL Series | SDSDAA, SDSDAD, SDSDAE, SDSDQAB, SDSDQAD, SDSDQAE | One (1) year |
| SD and microSD Cards EB/EC/ED Series | SDSDEB, SDSDEC, SDSDQEB, SDSDQEC, SDSDQED | Two (2) years |
| SD and microSD Cards AF3, LD332/QD332/QD334 IX Series | SDSDAF3, SDSDQAF3 | Two (2) years |
| SD and microSD Cards LD342/QD342 IX Series | SDSDAF4, SDSDQAF4 | Two (2) years |
| SD Cards AG3, LD332 AT Series | SDSDAG3 | Two (2) years |
| Product Family: Western Digital USB |
SKU | Warranty Length |
|---|---|---|
| USB | SDUFD33, SDUFD50, SDUFD51 | One (1) year |
| USB H Series | SDUFDEC, SDUFDEA | Two (2) years |
Jeśli Produkt został zakupiony od producenta OEM, a numer SKU Produktu nie znajduje się w żadnej tabeli niniejszej Gwarancji, należy skontaktować się z producentem OEM w celu ustalenia długości gwarancji na Produkt.
G. Zestawienia danych i specyfikacja produktów
The product datasheets and specifications for the Products can be found on the Customer Support site. If the Specifications for the Product cannot be found on https://sandisk.com/support, please contact Customer Service to obtain a copy of the documents.
Wszelkie pytania dotyczące korzystania z niniejszej gwarancji prosimy kierować do: SanDisk Technologies, Inc., 951 SanDisk Drive, Milpitas, CA 95035; Attention: Commercial Legal Department.
Commercial Product Warranty Policy
Limited Warranty for Western Digital® and SanDisk® Commercial Hardware Drive Products
PLEASE CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE PURCHASING, OPENING, OR OTHERWISE USING THE PRODUCT MANUFACTURED BY WESTERN DIGITAL TECHNOLOGIES, INC. (“MANUFACTURER”). YOUR USE OF THE PRODUCT CONSTITUTES AGREEMENT WITH THE TERMS AND CONDITIONS OF THIS LIMITED WARRANTY STATEMENT (“AGREEMENT”). IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT, DO NOT USE THE PRODUCT.
A. Warranty Information
1. This warranty ("Warranty") is provided by Western Digital Technologies, Inc. and its applicable subsidiaries (collectively, "Manufacturer"), is non-transferable, and applies only to the Commercial Hardware Drive Products identified in the Table in Section F below (each, a "Product"). The Warranty is provided solely to the original end user purchaser of this Product or the original end user of a third party computer system which contains the Product (“Customer”).
2. This Warranty does not cover purchases of the Products from a Reseller by a party who is not intending to be the end user of the product. The warranty and support for that product must be initiated by the Reseller on that party’s behalf.
3. This Warranty does not cover counterfeit, fake, or grey market products. Manufacturer will not provide any support for any Products (i) that Manufacturer has not transported (or authorized for transport) into the country of sale and/or (ii) that are not sold through authorized channels.
4. Each Product is intended only for commercial use and should not be used by consumers or households. This Warranty does not cover any personal non-commercial use of the Product. If you have purchased this product from an authorized retail outlet for personal non-commercial use, please refer to the applicable provisions in the retail warranty for the Product found at https://www.westerndigital.com/warranty.
5. If Customer’s Product includes separate standalone software programs provided by Manufacturer (e.g. SSD Dashboard, Crypto Erase and FlashSoft), the use of those programs is governed by the end user license agreement accompanying that program and not this Agreement.
6. This version of the warranty applies to Products purchased by Customer on or after July 21, 2016. For prior versions of the Limited Warranty, please contact the customer service department (“Customer Service”) at the contact information below.
B. Warranty Period Technical Support Information
1. Any technical support issues or warranty claims for the Products that arise during the first ninety (90) days after delivery to the Customer should be processed through the party from whom Customer purchased the Product.
2. If the Product in question is already embedded or pre-installed into a third-party device or computer system, Customer should contact the manufacturer of record for the third-party product for primary technical support and warranty claims.
3. If Customer purchased this product separately as an end user or if the manufacturer of the third party computer system containing the Product has identified the Product as the sole source of the technical problem, then Customer may seek technical support by contacting Customer Service within the Warranty Period by email at support@SanDisk.com or at the telephone number for Customer’s region found at https://www.westerndigital.com/support/international-phone-numbers. Such technical support shall only address errors which are solely attributable to the manufacture of the Product.
C. Warranty Terms
1. Manufacturer warrants to Customer that this Product, excluding content and/or software (if applicable) supplied with or within the Product, will, during the applicable Warranty Period (as defined below) specified below under normal use conditions, (a) be free from material defects in material or workmanship and, (b) will materially conform to Manufacturer's published product specifications. A Product will be considered to have a material defect or to be materially defective only if such Product does not meet the stated design lifetime (up to the applicable Warranty Period) and is returned to the appropriate location within the Warranty Period and subject to applicable performance threshold information contained in the Product's datasheet (as produced or provided by Manufacturer).
2. This Warranty does not cover any damage to this Product which results from accident, abuse, misuse, natural or personal disaster, improper installation, the presence of a third party product within a computer system, or any unauthorized disassembly, repair or modification. It is possible for a Product to be used under conditions which cause the media to wear out (and the Warranty to expire) prior to the expiration of the stated time period in the Warranty Period, as specified in the applicable endurance specification.
3. In the event of a conflict between the terms of this Agreement and any existing valid set of warranty terms between Customer and Manufacturer, the terms between Customer and Manufacturer shall take precedence over this Agreement. However, this Agreement shall take precedence over the preprinted terms on all Customer forms including, but not limited to, purchase orders issued by Customer.
D. Warranty Claims
1. To make a warranty claim, Customer may either (a) contact the distributing or reselling party from which the purchase was made ("Reseller") within the Warranty Period and provide proof of purchase and the returning party's original purchase status (showing date, place of purchase and name of the Reseller as applicable) and product name, type and number or (b) receive a RMA number from Manufacturer and follow Manufacturer’s warranty return procedures. Only the Customer is entitled to exercise the Warranty, and such Customer must return the Product following the guidelines listed by Reseller and/or Manufacturer, including a detailed statement of the problem sufficient to readily reproduce the problem. Manufacturer reserves the right, at its discretion, to direct the Customer to return products through the Reseller.
2. A return may be required to another country other than the country in which the Customer is located and/or purchased the Product.
3. If Customer believes that any Product fails to comply with the warranty and chooses to use Manufacturer’s warranty procedures, then Customer will abide by Manufacturer’s then-current Return Material Authorization (“RMA”) process and Customer shall request an RMA number from Customer Service upon presenting a summary of the defect. Manufacturer will then issue an RMA number to Customer, together with instructions on shipping to Manufacturer the Product believed by Customer to be defective. Customer will return any such Product believed to be defective in an appropriate container, which will conspicuously bear the RMA number Customer obtains from Manufacturer prior to return. Products returned to Manufacturer under this section, and any repaired or replaced Products under this Exhibit, will be delivered to and from Manufacturer at Manufacturer’s expense and risk. Manufacturer (or a contractor of Manufacturer) shall assess the Product and, upon finding a defect, process the return at Manufacturer’s sole expense. If Manufacturer determines that a defect does not exist in such Product, Customer will reimburse Manufacturer for all expenses associated with the return of such Product. Products improperly labelled, packaged or shipped may result in a voiding of the warranty for that Product. Manufacturer is not responsible for damage incurred during shipping to our RMA receiving locations.
4. Manufacturer may elect to repair or replace any non-conforming Product. Such replacement will be made with a new or reconditioned Product of equal or greater functionality as the returned Product. If Manufacturer is not able to repair or replace the non-conforming Product, or if such options are not commercially reasonable, then Manufacturer shall provide Customer a credit for the non-conforming Product. The value of the credit shall be, at Manufacturer’s discretion, either (a) the replacement value of the non-conforming Product or (b) the purchase value of the non-conforming Product, prorated for the length of the warranty term during which Customer was denied use of the Product. An obsolete or discontinued product may be replaced with the same Product or, if a replacement is not available, a Product having similar function and capacity. Customer’s remedy under this section may be conditioned on Manufacturer’s requirement that the Product be physically returned.
5. Manufacturer is not responsible for any loss or damage to data as part of the RMA process. Customer understands that Manufacturer may have inadvertent access to the data on the returned Product during the RMA process. In order to protect sensitive data from disclosure, Manufacturer recommends deletion of as much sensitive data from the Product as technically possible before sending the Product for RMA processing. If it is not the case that all data is or can be removed, the Customer shall indemnify, defend and hold harmless Manufacturer and the Reseller for any possible liability associated with the potential presence in the returned Product of sensitive and/or personal data, regardless of whether this data relates to the Customer or any other third party.
6. Manufacturer shall not be liable for (a) any incidental, indirect, special, exemplary, punitive or consequential damages, including but not limited to loss of profits and/or loss of data, other loss, damage or expense directly or indirectly arising from any defect or inability to use the Product or poor performance, either separately or in combination with other equipment, regardless of whether Manufacturer or the Customer has been advised of the possibility of such damages, nor (b) any amounts in the aggregate in excess of the purchase price paid for the applicable Product(s). Manufacturer is not liable for and does not cover under this Warranty, any costs associated with servicing and/or the installation of Western Digital® or SanDisk® products, including the Product. This Warranty sets forth the entire liability and obligations of Manufacturer with respect to defects, breach of warranty or any other failure to perform or meet specification associated with any Products.
7. Manufacturer products, including the Product, must not be used in applications where failure could threaten injury or life, such as aviation, automotive, nuclear, medical or life support systems (or any other form of ultra-hazardous applications), and under no circumstances shall Manufacturer have any Warranty or other obligations arising from any such Product uses. NOTWITHSTANDING ANYTHING TO THE CONTRARY, AS PRODUCTS HAVE VARIED FAILURE RATES AND A LIMITED USEFUL LIFE PERIOD WITH ENDURANCE LIMITS, THE RESPONSIBILITY FOR THE DESIGN, MANUFACTURING AND ADEQUATE TESTING OF CUSTOMER'S APPLICATIONS, SYSTEMS AND DEVICES USING PRODUCTS HEREIN LIES WITH CUSTOMER WHERE FAILURE OF THE PRODUCT COULD RESULT, DIRECTLY OR INDIRECTLY, IN DEATH, PERSONAL INJURY, OR SEVERE PROPERTY OR ENVIRONMENTAL DAMAGE, INCLUDING WITHOUT LIMITATION, AS CRITICAL COMPONENTS IN MEDICAL DEVICES, LIFE SUPPORT DEVICES, AUTOMOTIVE AND OTHER CRITICAL APPLICATIONS ("CRITICAL APPLICATIONS"). CUSTOMER IS RESPONSIBLE FOR PUTTING IN PLACE SAFETY MEASURES AND APPROPRIATE REDUNDANCIES, FAULT TOLERANT AND BACK-UP FEATURES SUFFICIENT TO PROTECT END USERS FROM ANY RISK OF DAMAGE, INJURY OR DEATH RESULTING FROM ANY FAILURE OR ANY OTHER ISSUE IN THE UTILIZATION OF THE PRODUCTS IN OR BY CUSTOMER'S APPLICATIONS, SYSTEMS OR DEVICES WHEN DEALING WITH CRITICAL APPLICATIONS AND SHALL OTHERWISE PROVIDE END USERS WITH ALERTS, USE AND MAINTENANCE INSTRUCTIONS TO AVOID SUCH RISKS.
E. DISCLAIMER
THE WARRANTY STATED HEREIN IS THE CUSTOMER’S SOLE SOURCE OF WARRANTY RIGHTS ASSOCIATED WITH PRODUCTS, AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED OR STATUTORY, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF FITNESS FOR PARTICULAR PURPOSE, MERCHANTABILITY AND NONINFRINGEMENT, ALL OF WHICH ARE HEREBY DISCLAIMED. NO WARRANTY RIGHTS ARE GRANTED TO ANY PARTY OTHER THAN THE CUSTOMER OF THE PRODUCT. THE LAWS OF CERTAIN JURISDICTIONS MAY CONFER OTHER RIGHTS WHICH ARE NOT AFFECTED BY THIS WARRANTY.
F. Warranty Period
1. The term of the Warranty ("Warranty Period") referred to above is measured in calendar years and begins upon the shipment date of the Product by Manufacturer. Any “X” inside a SKU represents a variable.
For the following group of products, The Warranty Period expires at the end of the earlier of (a) the stated time period for the Product identified below or (b) the point at which Customer’s use of the Product exceeds the stated endurance limit, which is (i) the time at which such Product’s total cumulative data (as recorded on the Product’s S.M.A.R.T. attribute (E6h/230) “Media Wear Out Indicator”) reaches 100% of the Product’s endurance value; or (ii) the Product’s total Terabytes Written (TBW) as identified in the table below or in the Specifications for the Product. In the event of a conflict between the table below and the Specifications, the Specifications shall take precedence.
| English | Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|---|
| German | Produktfamilie | SKU-Nr. | Garantiezeit | Belastbarkeit |
| French | Gamme de produits | UGS | Durée de garantie | Résistance |
| Chinese Traditional |
产品系列 | SKU | 质保期 | 耐久性 |
| Chines Simplified |
產品系列 | SKU | 保固長度 | 耐久度 |
| Korean | 제품군 | SKU | 보증 기간 | 내구성 |
| Japanese |
製品ファミリー | SKU番号 | 保証の長さ | 耐久性 |
| Product Family: Western Digital-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| WD Blue SN580 NVMe™ SSD | WDS100T3B1E-00CHF0 | Five (5) years | 600 TBW |
| Western Digital CL SN520 NVMe™ SSDs | SDAPMUW-128G-1022 SDAPMUW-256G-1022 SDAPMUW-512G-1022 SDAPNUW-128G-1022 SDAPNUW-256G-1022 SDAPNUW-512G-1022 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital CL SN720 NVMe™ SSDs | SDAQNTW-256G-1022 SDAQNTW-512G-1022 SDAQNTW-1T00-1022 SDAQNTX-2T00-1022 |
Five (5) years | 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital PC SN520 NVMe™ SSD | SDAPTUW-128G SDAPTUW-256 SDAPTUW-512G SDAPMUW-128G SDAPMUW-256 SDAPMUW-512G SDAPNUW-128G SDAPNUW-256 SDAPNUW-512G |
Five (5) years | 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW |
| Western Digital PC SN720 NVMe™ SSD | SDAPNTW-256G SDAPNTW-512G SDAPNTW-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN730 NVMe™ SSD | SDBPNTY-256G SDBPNTY-512G SDBPNTY-1T00 SDBQNTY-256G SDBQNTY-512G SDBQNTY-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN735 NVMe™ | SDBPNHH-256G SDBPNHH-512G SDBPNHH-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN740 NVMe™ | SDDPTQD-256G SDDPTQD-512G SDDPTQD-1T00 SDDPTQE-2T00 SDDPNQD-256G SDDPNQD-512G SDDPNQD-1T00 SDDPNQE-2T00 SDDQTQD-256G SDDQTQD-512G SDDQTQD-1T00 SDDQTQE-2T00 SDDQNQD-256G SDDQNQD-512G SDDQNQD-1T00 SDDQNQE-2T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW |
| Western Digital IX SN530 NVMe™ SSD, TLC | SDBPTPZ-256G-XI SDBPTPZ-512G-XI SDBPTPZ-1T00-XI SDBPNPZ-256G-XI SDBPNPZ-512G-XI SDBPNPZ-1T00-XI SDBPNPZ-2T00-XI |
Five (5) years | 200 TBW 400 TBW 800 TBW 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital IX SN530 NVMe™ SSD, SLC | SDBPTPZ-085G-XI SDBPTPZ-170G-XI SDBPTPZ-340G-XI SDBPNPZ-085G-XI SDBPNPZ-170G-XI SDBPNPZ-340G-XI |
Five (5) years | 4000 TBW 8000 TBW 16000 TBW 4000 TBW 8000 TBW 16000 TBW |
| Western Digital PC SN530 NVMe™ SSD | SDBPTPZ-256G SDBPTPZ-512G SDBPTPZ-1T00 SDBPMPZ-256G SDBPMPZ-512G SDBPMPZ-1T00 SDBPNPZ-256G SDBPNZ-512G SDBPNZ-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SA530 SATA SSD | SDASB8Y-256G-1122 SDASB8Y-512G-1122 SDASB8Y-1T00-1122 SDASN8Y-256G-1122 SDASN8Y-512G-1122 SDASN8Y-1T00-1122 SDATB8Y-256G-1122 SDATB8Y-512G-1122 SDATB8Y-1T00-1122 SDATN8Y-256G-1122 SDATN8Y-512G-1122 SDATN8Y-1T00-1122 SDASB8Y-256G SDASB8Y-512G SDASB8Y-1T00 SDASN8Y-256G SDASN8Y-512G SDASN8Y-1T00 SDATB8Y-256G SDATB8Y-512G SDATB8Y-1T00 SDATN8Y-256G SDATN8Y-512G SDATN8Y-1T00 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital PC SN810 NVMe™ SSD |
SDCPNRY-256G SDCPNRY-512G SDCPNRY-1T00 SDCPNRZ-2T00 SDCQNRY-256G SDCQNRY-512G SDCQNRY-1T00 SDCQNRZ-2T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW |
| Product Family: SanDisk-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| U110 mSATA SSDs | SDSA6DM-016G SDSA6DM-024G SDSA6DM-032G |
One (1) year | See Specifications |
| Extreme Pro SATA SSDs | SDSSDXPS-960G-G25 SDSSDXPS-480G-G25 SDSSDXPS-240G-G25 |
Ten (10) years | 80 TBW |
| Solid State Drive SSDs | SDSSDP-128G-G25 SDSSDP-064G-G25 |
Three (3) years | See Specifications |
| U110 2.5" SSDs | SDSA6GM-032G SDSA6GM-064G-1022 SDSA6GM-064G-1122 SDSA6GM-128G-1022 SDSA6GM-128G-1122 |
Three (3) years | See Specifications |
| U110 mini mSATA SSDs | SDSA6FM-016G SDSA6FM-024G SDSA6FM-032G |
One (1) year | See Specifications |
| U110 m.2 SSDs | SDSA6MM-008G SDSA6MM-016G SDSA6MM-024G SDSA6MM-032G SDSA6PM-064G SDSA6PM-128G |
One (1) year | See Specifications |
| Ultra II SATA SSDs | SDSSDHII-960G-G25 SDSSDHII-480G-G25 SDSSDHII-240G-G25 SDSSDHII-120G-G25 |
Three (3) years | 80 TBW |
| X110 mSATA SSDs | SD6SF1M-256G-1022 SD6SF1M-256G-1022I SD6SF1M-128G-1022 SD6SF1M-128G-1022I SD6SF1M-064G-1022 SD6SF1M-064G-1022I SD6SF1M-032G-1022 SD6SF1M-032G-1022I |
Five (5) years | See Specifications |
| X110 2.5" SSDs | SD6SB1M-064-1022I SD6SB1M-064G-1022 SD6SB1M-128-1022I SD6SB1M-128G-1022 SD6SB1M-256-1022I SD6SB1M-256G-1022 SD6SB1M-064G SD6SB1M-128G SD6SB1M-256G |
Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years One (1) year One (1) year |
See Specifications |
| X210 2.5" SSDs | SD6SB2M-128G-1022I SD6SB2M-256G-1022I SD6SB2M-512G-1022 |
Five (5) years | 80 TBW |
| X210 SATA 2.5" | SD6SB2M-128G SD6SB2M-256G SD6SB2M-512G |
One (1) year | 80 TBW |
| X300s 2.5" SSDs | SD7SB3Q-064G-1022I SD7SB3Q-064G-1022 SD7SN3Q-064G-1122 SD7UB2Q-010T-1022 SD7UB2Q-010T-1122 SD7UB2Q-512G-1022 SD7UB2Q-512G-1122 SD7UB3Q-128G-1022 SD7UB3Q-128G-1122 SD7UB3Q-256G-1022 SD7UB3Q-256G-1122 SD7UN3Q-128G-1022 SD7UN3Q-256G-1022 SD7UN3Q-512G-1122 |
Five (5) years | 80 TBW |
| X300s SATA 2.5" SSDs | SD7SB2Q-010T SD7SB2Q-512G SD7SB3Q-064G SD7SB3Q-128G SD7SB3Q-256G SD7UB2Q-512G SD7UB3Q-128G SD7UB3Q-256G |
Three (3) years | 80 TBW |
| X300s M.2 SSDs | SD7SN3Q-064G SD7SN3Q-128G SD7SN3Q-256G SD7SN3Q-512G SD7UN3Q-128G SD7UN3Q-256G SD7UN3Q-512G |
Three (3) years | 80 TBW |
| X300 2.5" SSDs | SD7SB6S-128G SD7SB6S-256G SD7SB7S-010T SD7SB7S-512G SD7UB6S-128G SD7UB6S-256G SD7UB7S-512G SD7SB7S-960G SD7SB6S-128G-1122 SD7SB6S-256G-1122 SD7SB7S-010T-1122 SD7SB7S-512G-1122 SD7SF6S-128G-1122 SD7SF6S-256G-1122 |
Three (3) years | 80 TBW |
| X300 M.2 2280 SSDs | SD7SN6S-128G SD7SN6S-256G SD7SN6S-512G SD7UN6S-128G SD7UN6S-256G SD7UN6S-512G |
Three (3) years | 80 TBW |
| X300 mSATA SSDs | SD7SF6S-128G SD7SF6S-256G SD7SF6S-512G-1122 |
Three (3) years Three (3) years Five (5) years |
80 TBW 80 TBW 80 TBW |
| X400 2.5" SSDs | SD8SB8U-1T00-1122 SD8TB8U-1T00-1122 SD8SB8U-512G-1122 SD8TB8U-512G-1122 SD8SB8U-256G-1122 SD8TB8U-256G-1122 SD8SB8U-128G-1122 |
Five (5) years | 320 TBW 320 TBW 160 TBW 160 TBW 80 TBW 80 TBW 72 TBW |
| X400 M.2 2280 SSDs | SD8SN8U-1T00-1122 SD8SN8U-512G-1122 SD8SN8U-256G-1122 SD8SN8U-128G-1122 SD8TB8U-128G-1122 |
Five (5) years | 320 TBW 160 TBW 80 TBW 72 TBW 72 TBW |
| Z400s 2.5" SSDs | SD8SBAT-256G-1122 SD8SBAT-128G SD8SBAT-128G-1122 SD8SBAT-064G SD8SBAT-064G-1122 SD8SBAT-032G SD8SBAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z400s mSATA SSDs | SD8SFAT-128G SD8SFAT-128G-1122 SD8SFAT-064G SD8SFAT-064G-1122 SD8SFAT-032G SD8SFAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z400s M.2 2280 SSDs | SD8SNAT-256G SD8SNAT-256G-1122 SD8SNAT-128G SD8SNAT-128G-1122 SD8SNAT-064G SD8SNAT-064G-1122 |
Five (5) years | 72 TBW 72 TBW 72 TBW 72 TBW 40 TBW 40 TBW |
| Z400s M.2 2242 SSDs | SD8SMAT-128G SD8SMAT-128G-1122 SD8SMAT-064G SD8SMAT-064G-1122 SD8SMAT-032G SD8SMAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z410 2.5" SSDs | SD8SBBU-120G-1122 SD8SBBU-240G-1122 SD8SBBU-480G-1122 |
Three (3) years | 40 TBW 80 TBW 120 TBW |
| X600 2.5”/7mm cased Non-SED SSDs | SD9SB8W-128G SD9SB8W-256G SD9SB8W-512G SD9SB8W-1T00 SD9SB8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 M.2 2280 Non-SED SSDs | SD9SN8W-128G SD9SN8W-256G SD9SN8W-512G SD9SN8W-1T00 SD9SN8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 2.5”M/7mm cased SED SSDs | SD9TB8W-128G SD9TB8W-256G SD9TB8W-512G SD9TB8W-1T00 SD9TB8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 M.2 2280 SED SSDs | SD9TN8W-128G SD9TN8W-256G SD9TN8W-512G SD9TN8W-1T00 SD9TN8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| Any Other Non-Customized Commercially Available SanDisk® SSD | XXXXXXXXXXXXXX | One (1) year | See Specifications |
For the following group of products, The Warranty Period expires at the end of the earlier of (a) the stated time period for the Product identified below or (b) the point at which Customer’s use of the product exceeds the stated maximum endurance limit, which shall be measured by calculating the Product’s average drive writes per day (DWPD) during the projected warranty length of the Product as stated in the table below.
| Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|
| Optimus Extreme™ SAS SSDs | SDLKOE9W-100G-5CA1 SDLKOD9W-200G-5CA1 SDLKOC9W-400G-5CA1 SDLLOC9W-800G-5CA1 |
Five (5) years | 45 DWPD |
| Optimus Ultra™ SAS SSDs | SDLKOEGW-150G-5CA1 SDLKODGW-300G-5CA1 SDLKOCGW-600G-5CA1 SDLLOCGW-012T-5CA1 |
Five (5) years | 30 DWPD |
| Optimus Ascend™ SAS SSDs | SDLKOEDM-200G-5CA1 SDLKODDM-400G-5CA1 SDLKOCDM-800G-5CA1 SDLLOCDM-016T-5CA1 |
Five (5) years | 10 DWPD |
| Optimus Ascend™ SAS SSDs - Recertified Product | SDLKOEDM-200G-5CRC SDLKODDM-400G-5CRC SDLKOCDM-800G-5CRC SDLLOCDM-016T-5CRC SDLKOEDM-200G-5CRZ SDLKODDM-400G-5CRZ SDLKOCDM-800G-5CRZ SDLLOCDM-016T-5CRZ |
Three (3) years Three (3) years Three (3) years Three (3) years One (1) year One (1) year One (1) year One (1) year |
10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD |
| Optimus Eco™ SAS SSDs | SDLKOD6R-400G-5CA1 SDLKOC6R-800G-5CA1 SDLLOC6R-016T-5CA1 SDLLOC6R-020T-5CA1 |
Five (5) years | 3 DWPD 3 DWPD 3 DWPD 1 DWPD |
| Optimus MAX™ SAS SSD | SDLLOCDR-038T-5CA3 SDLLOCDR-038T-5CA1 |
Five (5) years | 0.5 DWPD |
| Optimus MAX™ SAS SSD - Recertified Product | SDLLOCDR-038T-5CRC SDLLOCDR-038T-5CRZ |
Three (3) years One (1) Year |
0.5 DWPD |
| Lightning Ultra™ Gen. II SAS SSDs | SDLTMDKW-200G-5CA1 SDLTMDKW-400G-5CA1 SDLTMCKW-800G-5CA1 |
Five (5) years | 25 DWPD |
| Lightning Ascend™ Gen. II SAS SSDs | SDLTODKM-200G-5CA1 SDLTODKM-400G-5CA1 SDLTODKM-800G-5CA1 SDLTOCKM-016T-5CA1 |
Five (5) years | 10 DWPD |
| Lightning Eco™ Gen. II SAS SSDs | SDLTODKR-800G-5CA1 SDLTOCKR-016T-5CA1 |
Five (5) years | 3 DWPD |
| Lightning® Write-Intensive SAS SSDs | SDLB6HS-200GC-00 SDLB6HS-400GC-00 |
Five (5) years | 25 DWPD |
| Lightning Mixed-Use SAS SSDs | SDLB6HM-200GC-00 SDLB6HM-400GC-00 SDLB6HM-800GC-00 |
Five (5) years | 10 DWPD |
| Lightning Read-Intensive SAS SSDs | SDLB6JC-400GC-00 SDLB6JC-800GC-00 SDLB6JC-016TC-00 |
Three (3) years | 1 DWPD |
| CloudSpeed Ultra™ SATA SSDs | SDLFOEAM-100G-1HA1 SDLFODAM-200G-1HA1 SDLFODAM-400G-1HA1 SDLFOCAM-800G-1HA1 |
Five (5) years | 3 DWPD |
| CloudSpeed Ascend™ SATA SSDs | SDLFOEAR-120G-1HA1 SDLFODAR-240G-1HA1 SDLFODAR-480G-1HA1 SDLFOCAR-960G-1HA1 |
Five (5) years | 1 DWPD |
| CloudSpeed Ascend™ SATA SSDs - Recertified Product | SDLFOEAR-120G-1HA1 SDLFODAR-240G-1HA1 SDLFODAR-480G-1HA1 SDLFOCAR-960G-1HA1 |
Three (3) years | 1 DWPD |
| CloudSpeed Eco™ SATA SSDs | SDLFNDAR-240G-1HA2 SDLFNDAR-480G-1HA2 SDLFNCAR-960G-1HA2 |
Three (3) years | 1 DWPD |
| CloudSpeed Eco Gen. II™ SSDs | SDLF1DAR-480GC-1Hxx SDLF1DAR-960GC-1Hxx SDLF1CRR-019TC-1Hxx |
Five (5) years | 0.6 DWPD |
| CloudSpeed Ultra Gen. II™ SSDs | SDLF1DAM-400GC-1Hxx SDLF1DAM-800GC-1Hxx SDLF1CRM-016TC-1Hxx |
Five (5) years | 1.8 DWPD |
| ULLtraDIMM™ DDR3 SSDs | SDLOODFM-200G-6KB1 SDLOOCFM-400G-6KB1 |
Five (5) years | 10 DWPD |
For the following group of PCIe products, the Warranty Period expires at the end of the earlier of (a) the stated time period for the Product identified below or (b) the point at which Customer’s use of the product exceeds the stated maximum endurance limit, which shall be measured by calculating the Product’s total Petabytes Written (PBW) for normal use during the projected warranty length of the Product as stated in the table below. For users implementing solutions with multiple products, the endurance ratings assume uniform distribution of writes across all products.
| Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|
| ioFX 420GB | SDFABAMOF-420G-SF1 | Five (5) years | 2 PBW |
| ioFX2 1.6TB | SDFABAMOF-1T65-SF1 | Five (5) years | 8 PBW |
| ioFX2 410 GB | SDFABAMOF-410G-SF1 | Five (5) years | 2 PBW |
| Fusion ioMemory SX300-1300 | SDFACAMOS-1T30-SF1 | Five (5) years | 4 PBW |
| Fusion ioMemory SX300-1600 | SDFACAMOS-1T60-SF1 | Five (5) years | 5.5 PBW |
| Fusion ioMemory SX300-3200 | SDFACAMOS-3T20-SF1 | Five (5) years | 11 PBW |
| Fusion ioMemory SX300-6400 | SDFACCMOS-6T40-SF1 | Five (5) years | 22 PBW |
| Fusion ioMemory SX350-1300 | SDFADAMOS-1T30-SF1 | Five (5) years | 4 PBW |
| Fusion ioMemory SX350-1600 | SDFADAMOS-1T60-SF1 | Five (5) years | 5.5 PBW |
| Fusion ioMemory SX350-3200 | SDFADAMOS-3T20-SF1 | Five (5) years | 11 PBW |
| Fusion ioMemory SX350-6400 | SDFADCMOS-6T40-SF1 | Five (5) years | 22 PBW |
| Fusion ioMemory PX600-1000 | SDFACAMOP-1T00-SF1 | Five (5) years | 12 PBW |
| Fusion ioMemory PX600-1300 | SDFACAMOP-1T30-SF1 | Five (5) years | 16 PBW |
| Fusion ioMemory PX600-2600 | SDFACAMOP-2T60-SF1 | Five (5) years | 32 PBW |
| Fusion ioMemory PX600-5200 | SDFACCMOP-5T20-SF1 | Five (5) years | 64 PBW |
| Skyhawk NVMe PCIe SSD 1.92TB | SDLC2CLR-019T-3NA1 | Five (5) years | 2.1 PBW |
| Skyhawk NVMe PCIe SSD 3.84TB | SDLC2LLR-038T-3NA1 | Five (5) years | 3.5 PBW |
| Skyhawk Ultra NVMe PCIe SSD 1.6TB | SDLC2CLR-016T-3NA1 | Five (5) years | 4.96 PBW |
| Skyhawk Ultra NVMe PCIe SSD 3.2TB | SDLC2LLR-032T-3NA1 | Five (5) years | 7 PBW |
Appliance Warranty Information
For the following group of InfiniFlash products, the Warranty Period for the chassis expires at the end of the stated time period for the Product identified below. For the InfiniFlash Card, the Warranty Period expires at the end of the earlier of (a) the stated time period for the Product identified below or (b) the point at which Customer’s use of the product exceeds the stated maximum endurance limit, which shall be measured by calculating the Product’s total Petabytes Written (PBW) for normal use during the projected warranty length of the Product as stated in the table below. The endurance ratings assume uniform distribution of writes across all InfiniFlash Cards.
| Product Family | System Level SKU | Warranty Length | InfiniFlash Card Endurance | Appliance Endurance1 |
|---|---|---|---|---|
| InfiniFlash 100/500/700 Series | SDIF100-2YXXXXXX | Three (3) years | 35 PBW | 2.3 EBW |
| InfiniFlash 150/550/750 Series (8 TB BSSD) | SDIF150-2Y8XXXX | Three (3) years | 35 PBW | 2.3 EBW |
| InfiniFlash 150/550/750 Series (4 TB BSSD) | SDIF150-2Y4XXXX | Three (3) years | 17.5 PBW | 1.2 EBW |
1 Appliance Endurance ratings are calculated by extrapolating the Exabytes written (EBW) across sixty-four InfiniFlash Cards under normal use with a uniform distribution of writes over the length of the warranty. This information is provided for informational purposes only and is not a metric by which the Warranty Period is measured.
Embedded Integrated Solutions (“EIS”) Warranty Information
For the following group of EIS products, the Warranty Period expires at the earlier of: (a) the stated time period identified below for the applicable Product, or (b) the point at which Customer’s use of a Product exceeds the stated reliability characteristics (including the endurance limit), as identified in the Specification.
“Specifications” shall mean operational elements, features, reliability characteristics and functional design specifications for a Product stated in the Product specifications (i.e., documents labeled as “specification” or “data sheet” and such Product’s qualification report).
| Product Family: Western Digital-iNAND |
SKU | Warranty Length |
|---|---|---|
| iNAND EM122/EM131/EM132/EU511/EU521/EU551/EM141/EU151/EM102/EU331/EU561, 7250/7550/8630MC and CL Series |
SDINBDG4, SDINBDA4,SDINBDA2, SDINBDA6, SDINEDK4, SDINFDK4, SDINFDO4, SDINBDV4, SDINBDI4, SDINBDJ4, SDINDDK4, SDINFEO4, SDINFEO2 | One (1) year |
| iNAND EM123/EM133, 7250/7550 CH Series | SDINBDG4-H2, SDINBDA6-H | Two (2) years |
| iNAND EM122/EM132/EU312/EU552, 7250I/7550I/8521I IX Series | SDINBDG4-I2, SDINBDG4-XI2, SDINBDA6-I2, SDINBDA6-XI2, SDINDDH6-I, SDINDDH6-XI, SDINFDQ6-I, SDINFDQ6-XI | Two (2) years |
| iNAND EM122/EM132/EU312/EU552, 7250A/7550A/8521A AT Series | SDINBDG4-A2, SDINBDG4-XA2, SDINBDG4-ZA2, SDINBDA6-XA2, SDINBDA6-ZA2, SDINDDH6-XA2, SDINDDH6-ZA2, SDINFDQ6-XA2,SDINFDQ6-ZA | Two (2) years |
2. Provided that the maximum TBW (Terabyte Written), as specified in the applicable product’s data sheet, is not met prior to the end of the Warranty Length, as set forth above
| Product Family: Western Digital-SD and microSD |
SKU | Warranty Length |
|---|---|---|
| SD and microSD Cards LD101/LD301/LD501/QD101/QD301/QD501/CL Series | SDSDAA, SDSDAD, SDSDAE, SDSDQAB, SDSDQAD, SDSDQAE | One (1) year |
| SD and microSD Cards EB/EC/ED Series | SDSDEB, SDSDEC, SDSDQEB, SDSDQEC, SDSDQED | Two (2) years |
| SD and microSD Cards AF3, LD332/QD332/QD334 IX Series | SDSDAF3, SDSDQAF3 | Two (2) years |
| SD and microSD Cards LD342/QD342 IX Series | SDSDAF4, SDSDQAF4 | Two (2) years |
| SD Cards AG3, LD332 AT Series | SDSDAG3 | Two (2) years |
| Product Family: Western Digital USB |
SKU | Warranty Length |
|---|---|---|
| USB | SDUFD33, SDUFD50, SDUFD51 | One (1) year |
| USB H Series | SDUFDEC, SDUFDEA | Two (2) years |
If your Product is purchased from an OEM, and your Product’s SKU is not present on any table in this Warranty, contact your OEM to determine the warranty length on your Product.
G. Product Datasheets & Specification
The product datasheets and specifications for the Products can be found on the Western Digital Customer Support site. If the datasheet and specifications for the Product cannot be found on support.westerndigital.com, please contact Customer Service to obtain a copy of the documents.
Please direct all questions concerning use of this warranty to: Western Digital Technologies, Inc., 951 SanDisk Drive, Milpitas, CA 95035; Attention: Commercial Legal Department.
Version 11.2021
SanDisk Limited Warranty For Western Digital And WD Brand Flash Products
(see separate Western Digital Limited Warranty For Western Digital And WD Brand HDD Products)
Firma SanDisk ("SanDisk") dziękuje za zakup produktu i zawsze stara się zapewnić Klientom jak najlepszą obsługę.
Firma SanDisk udziela ograniczonej gwarancji tylko wtedy, gdy produkt Western Digital or WD brand Flash ("Produkt") został zakupiony u autoryzowanego dystrybutora lub sprzedawcy detalicznego. Dystrybutorzy mogą sprzedawać produkty resellerom, którzy następnie sprzedają produkty użytkownikom końcowym. Poniżej można przeczytać informacje o gwarancji lub otrzymać pomoc. Obsługa gwarancyjna wymaga zwrotu produktu do autoryzowanego serwisu gwarancyjnego w danym regionie (regiony gwarancyjne są następujące: Kanada, Stany Zjednoczone, Ameryka Łacińska, Europa, Bliski Wschód, Afryka, Azja i Pacyfik, Indie i Tajlandia), do którego produkt został najpierw wysłany przez SanDisk (mogą obowiązywać regionalne warunki gwarancji).
Jeżeli produkt został kupiony jako element zintegrowany z systemem przez producenta systemu, SanDisk nie zapewnia ograniczonej gwarancji. Proszę skontaktować się bezpośrednio z miejscem zakupu lub producentem, aby poddać produkt serwisowi gwarancyjnemu.
Żaden zapis niniejszej gwarancji nie zmienia ani nie wyklucza praw przysługujących użytkownikowi w ramach ustawy o konkurencji i konsumentach (Australia) lub ustawy o gwarancjach konsumenckich (Nowa Zelandia). Niniejsza gwarancja przedstawia preferowane przez firmę SanDisk sposoby realizowania roszczeń gwarancyjnych, zapewniające ich szybką i łatwą obsługę.
Produkt nie jest niniejszym objęty żadną inną gwarancją (jawną lub domniemaną prawem), w tym gwarancjami określonymi ustawą o sprzedaży towarów. Jeśli produkt został zakupiony w Nowej Zelandii w celach biznesowych, użytkownik przyjmuje do wiadomości, że nie ma zastosowania nowozelandzka ustawa o gwarancjach konsumenckich.
W Australii nasze towary są objęte gwarancjami, których nie można wykluczyć australijskim prawem konsumenckim. Użytkownik ma prawo do wymiany lub zwrotu pieniędzy w przypadku poważnej usterki oraz zadośćuczynienia za inne straty i szkody, które w uzasadnionym zakresie można było przewidzieć. Ma również prawo do wymiany lub naprawy towaru, jeśli towar nie jest zadowalającej jakości a usterka nie stanowi usterki poważnej. O tym, czym jest usterka poważna, mówi australijskie prawo konsumenckie.
Gwarancja
Firma SanDisk gwarantuje, że produkt, w trakcie normalnego użytkowania, będzie wolny od wad materiałowych i wykonania przez poniżej wskazany okres, chyba że przepisy prawa nakazują inaczej, i że zachowa zgodność ze specyfikacją SanDisk. The limited warranty period for solid state drive (SSD) Products expires at the earlier of: (a) the term of your warranty period; or (b) when the SSD exceeds its endurance limit(s) (see SSD specifications). Please note, it is possible for a SSD Product to be used under conditions which cause the media to wear out (and the warranty to expire) prior to the expiration of the stated time period in the warranty period, as specified in the applicable endurance specification. Aby ustalić okres gwarancji na posiadany produkt, kliknij https://support-eu.sandisk.com/app/answers/detailweb/a_id/2. Okres gwarancji liczony jest od dnia zakupu u autoryzowanego dystrybutora lub resellera (data widniejąca na paragonie). Aby skorzystać z obsługi gwarancyjnej, konieczne jest przedstawienie dowodu zakupu poświadczającego datę rozpoczęcia okresu gwarancyjnego. Serwis gwarancyjny zostaje wyświadczony tylko wtedy, gdy produkt zostanie zwrócony do autoryzowanego dystrybutora lub resellera albo regionalnego punktu serwisowego SanDisk — tam, gdzie produkt został pierwotnie dostarczony przez SanDisk. SanDisk, wedle własnego uznania, może oferować możliwość zakupu rozszerzonej gwarancji. Firma SanDisk nie ponosi żadnej odpowiedzialności za jakiekolwiek zwrócone produkty, jeśli ustali, że (i) produkt nie został zakupiony u autoryzowanego dystrybutora lub autoryzowanego sprzedawcy; (ii) produkt był używany niezgodnie ze specyfikacjami i instrukcjami firmy SanDisk; (iii) produkt był używany niezgodnie z jego przeznaczeniem lub (iv) produkt został skradziony z firmy SanDisk, oraz jeśli rzekoma wada a) nie występuje, b) nie może zostać odpowiednio usunięta z powodu uszkodzeń, jakie wystąpiły, zanim firma SanDisk otrzymała produkt lub c) wynika z niewłaściwego użytkowania, nieprawidłowej instalacji, modyfikacji (w tym usunięcia lub uszkodzenia etykiet i otwarcia lub usunięcia zewnętrznej obudowy, w tym ramy montażowej, chyba że produkt znajduje się na liście nielicznych produktów podlegających naprawie przez użytkownika, a określona modyfikacja mieści się w zakresie odpowiednich instrukcji, zgodnie z informacjami na stronie internetowej https://support-eu.sandisk.com), wypadku lub nieprawidłowej obsługi, przed otrzymaniem go przez firmę SanDisk.
PRODUKTY SKOMPLIKOWANE I DELIKATNE MOGĄ CZASEM ULEGAĆ USTERKOM Z POWODU (A) WARUNKÓW ZEWNĘTRZNYCH, W TYM NIEPRAWIDŁOWEJ OBSŁUGI, WYSTAWIENIA NA DZIAŁANIE CIEPŁA, ZIMNA LUB WILGOTNOŚCI ALBO W WYNIKU USTEREK ZASILANIA LUB (B) WAD WEWNĘTRZNYCH. TAKIE USTERKI MOGĄ SPOWODOWAĆ UTRATĘ, USZKODZENIE, USUNIĘCIE LUB ZMIANĘ DANYCH. ODPOWIEDZIALNOŚĆ ZA UTRATĘ, USZKODZENIE, USUNIĘCIE LUB PRZEKŁAMANIA DANYCH NIEZALEŻNIE OD PRZYCZYNY WYSTĄPIENIA TAKICH PROBLEMÓW PONOSI UŻYTKOWNIK. UŻYTKOWNIK JEST RÓWNIEŻ ODPOWIEDZIALNY ZA WYKONYWANIE KOPII ZAPASOWYCH DANYCH I OCHRONĘ DANYCH PRZED UTRATĄ, USZKODZENIEM, USUNIĘCIEM LUB PRZEKŁAMANIAMI. UŻYTKOWNIK ZGADZA SIĘ WYKONYWAĆ KOPIE ZAPASOWE WSZYSTKICH DANYCH PRZECHOWYWANYCH W PRODUKCIE NA BIEŻĄCO ORAZ WYKONAĆ KOPIĘ ZAPASOWĄ DANYCH PRZED PODDANIEM PRODUKTU NAPRAWIE LUB INNYM CZYNNOŚCIOM SERWISOWYM PRZEZ FIRMĘ SanDisk.
Jeśli w Australii produkt nie został zakupiony w sposób zwykły, tzn. z przeznaczeniem do użytku osobistego lub domowego (w charakterze konsumpcyjnym), pod warunkiem jeśli jest to uzasadnione i sprawiedliwe, SanDisk ogranicza odpowiedzialność do wymiany produktu lub dostarczenia produktu zastępczego lub lepszego.
Niniejsza gwarancja ma zastosowanie dla naprawionych lub wymienionych produktów w odpowiednim okresie oryginalnej gwarancji lub dziewięćdziesięciu (90) dni od daty wysyłki naprawionego lub wymienionego produktu, w zależności od tego, który będzie dłuższy. Niniejsza gwarancja jest wyłączną gwarancją firmy SanDisk i obejmuje tylko produkty sprzedawane jako nowe.
Warunki serwisowania
Firma SanDisk dziękuje za zakup produktu i zawsze stara się zapewnić Klientom jak najlepszą obsługę. W razie wystąpienia problemów prosimy o skontaktowanie się z nami, abyśmy mogli podjąć próbę ich rozwiązania, zanim zwrócą Państwo produkt. Odpowiedź na większość pytań dotyczących pomocy technicznej można znaleźć w naszej Bazie wiedzy albo za pośrednictwem poczty e-mail na stronie internetowej https://support-eu.sandisk.com. Jeśli te zasoby nie zawierają poszukiwanej odpowiedzi, prosimy skontaktować się z firmą SanDisk telefonicznie, wybierając odpowiedni numer telefonu z listy dostępnej po kliknięciu łącza: https://wwwsandisk.com/pl-pl/support/international-phone-numbers
Aby wprowadzić zgłoszenie obsługi gwarancyjnej, najpierw należy skontaktować się ze sprzedawcą, u którego pierwotnie zakupiono produkt. W przypadku niemożności skontaktowania się ze sprzedawcą, u którego produkt został pierwotnie zakupiony, należy odwiedzić naszą stronę internetową pomocy technicznej pod adresem https://support-eu.sandisk.com, gdzie można zasięgnąć informacji o obsłudze serwisowej lub autoryzacji zwrotu materiału (RMA, Return Material Authorization). Po ustaleniu, że produkt jest wadliwy, zostanie wydany numer RMA i instrukcje zwrotu produktu. Zwrot nieautoryzowany (tj. taki, dla którego nie wydano numeru RMA) zostanie odesłany na koszt adresata. Uprawnione zwroty należy przesyłać w zatwierdzonym opakowaniu transportowym, opłacone i ubezpieczone, na adres podany w dokumentacji zgłoszenia RMA. Jeśli po otrzymaniu potwierdzenia roszczenia gwarancyjnego firma SanDisk lub dealer, u którego zakupiono produkt, uzna zasadność takiego roszczenia, SanDisk lub dealer — wedle własnego wyboru — naprawia lub wymienia produkt na odpowiedni lub lepszy, ewentualnie zwraca jego koszt zakupu. Użytkownik jest odpowiedzialny za pokrycie wszelkich kosztów związanych z roszczeniem w ramach niniejszej gwarancji. Przywileje dostępne dla użytkownika w ramach niniejszej gwarancji są przywilejami dodatkowymi oprócz tych przysługujących w ramach australijskiej ustawy o konkurencji i konsumentach oraz nowozelandzkiej ustawy konsumenckiej.
W celu przechowywania lub wysyłki produktu firmy SanDisk należy zachować oryginalne pudełko i opakowanie. Aby ustalić okres gwarancji, należy sprawdzić termin jej upływu (wymagany jest numer seryjny) na stronie internetowej https://support-eu.sandisk.com.
SanDisk Technologies, Inc.
951 Sandisk Drive
Milpitas, California 5035
949-672-7000
support@sandisk.com
Żaden produkt nie może zostać bezpośrednio zwrócony do SanDisk bez uprzedniego skontaktowania się z SanDisk w celu uzyskania numeru autoryzacji zwrotu materiału ("RMA"). Po ustaleniu, że produkt jest wadliwy, zostanie wydany numer RMA i instrukcje zwrotu produktu. Zwrot nieautoryzowany (tj. taki, dla którego nie wydano numeru RMA) zostanie odesłany na koszt adresata. Uprawnione zwroty należy przesyłać opłacone i ubezpieczone, na adres podany w RMA w zatwierdzonym opakowaniu transportowym. W celu przechowywania lub wysyłki produktu należy zachować oryginalne pudełko i opakowanie. Jeśli po sprawdzeniu zwróconego Produktu SanDisk podejrzewa oszustwo lub fałszerstwo Produktu, SanDisk może — wedle własnego uznania — skonfiskować taki Produkt lub podjąć inne czynności, które uzna za słuszne. Aby zażądać wniosku RMA, kliknij tutaj.
Objęte embargiem kraje bez dostępu do usługi RMA
Aktualne regulacje rządowe Stanów Zjednoczonych nie pozwalają nam na współpracę z klientami z następujących krajów i regionów
| Korea Północna | Iran |
| Krym (region) | Sudan |
| Kuba | Syria |
Jeżeli kraj użytkownika nie znajduje się na liście krajów objętych embargiem, a mimo to utworzenie RMA nie jest możliwe, w sprawie zwrotu produktu prosimy o kontakt z dystrybutorem Western Digital w danym kraju. Kompletną listę autoryzowanych dystrybutorów na całym świecie można znaleźć na stronie z listą autoryzowanych dystrybutorów.
Ograniczona gwarancja SanDisk zapewnia, iż każdy produkt, podlegający poniższym ograniczeniom, będzie wolny od wad materiałowych i produkcyjnych i zachowa zgodność ze specyfikacją SanDisk dla danego produktu.
Ograniczenie środków prawnych
PAŃSTWA WYŁĄCZNY ŚRODEK PRAWNY Z TYTUŁU USZKODZONEGO PRODUKTU JEST OGRANICZONY DO NAPRAWY LUB WYMIANY USZKODZONEGO PRODUKTU.
Firma SanDisk może sama określić, jaki środek prawny lub połączenie środków prawnych zapewni według własnego uznania. Firma SanDisk będzie mieć należytą ilość czasu na naprawę lub wymianę uszkodzonego produktu, po stwierdzeniu, że uszkodzony produkt istnieje. Produkt zamienny firmy SanDisk, objęty ograniczoną gwarancją, będzie wykonany z części nowych oraz nadających się do użytku części używanych. Gwarancja SanDisk ma zastosowanie dla naprawionych lub wymienionych produktów w odpowiednim okresie oryginalnej gwarancji lub dziewięćdziesięciu dni od daty wysyłki naprawionego lub wymienionego produktu, w zależności od tego, który będzie dłuższy.
Ograniczenie odpowiedzialności odszkodowawczej
CAŁKOWITE ZOBOWIĄZANIA FIRMY SANDISK ZA JAKIKOLWIEK USZKODZONY PRODUKT W ŻADNYM PRZYPADKU NIE PRZEWYŻSZĄ CENY USZKODZONEGO PRODUKTU. NINIEJSZE OGRANICZENIE MA ZASTOSOWANIE, NAWET JEŚLI FIRMA SANDISK NIE MOŻE NAPRAWIĆ LUB WYMIENIĆ, LUB NIE NAPRAWI I NIE WYMIENI JAKIEGOKOLWIEK USZKODZONEGO PRODUKTU I PAŃSTWA WYŁĄCZNY ŚRODEK PRAWNY NIE SPEŁNIA SWOJEGO GŁÓWNEGO CELU.
Szkody wtórne lub inne
NIEZALEŻNIE OD INNYCH POSTANOWIEŃ NINIEJSZEGO REGULAMINU LUB INNYCH, FIRMA SANDISK NIE BĘDZIE PONOSIĆ ZOBOWIĄZAŃ ODNOŚNIE PRODUKTÓW OKREŚLONYCH W UMOWIE, ZANIEDBANIA, ODPOWIEDZIALNOŚCI OBIEKTYWNEJ LUB PRZEPISÓW PRAWA LUB IM RÓWNOWAŻNYCH (I) W JAKIEJKOLWIEK WYSOKOŚCI PRZEKRACZAJĄCEJ CENĘ ZAKUPU USZKODZONEGO PRODUKTU LUB (II) ZA JAKIEKOLWIEK SZKODY OGÓLNE, WYNIKOWE, DOMNIEMANE, PRZYPADKOWE LUB SPECJALNE. DOTYCZY TO UTRATY ZAPISANYCH DANYCH, PRZERW W DZIAŁANIU, KOSZTÓW ODZYSKANIA UTRACONYCH DANYCH, UTRACONYCH ZYSKÓW I KOSZTU INSTALACJI LUB USUNIĘCIA JAKICHKOLWIEK PRODUKTÓW, INSTALACJI PRODUKTÓW ZAMIENNYCH, I JAKIEJKOLWIEK KONTROLI, TESTOWANIA, LUB ZMIANY KONSTRUKCJI WYNIKAJĄCEJ Z JAKIEJKOLWIEK WADY LUB NAPRAWY LUB ZAMIANY PRODUKTÓW SPOWODOWANYCH WADĄ JAKIEGOKOLWIEK PRODUKTU. NINIEJSZA SEKCJA NIE OGRANICZA ODPOWIEDZIALNOŚCI ZA USZKODZENIA CIAŁA OSOBY.
W STANACH ZJEDNOCZONYCH NIEKTÓRE STANY NIE ZEZWALAJĄ NA WYKLUCZENIE LUB OGRANICZENIE SZKÓD PRZYPADKOWYCH LUB WYNIKOWYCH, W ZWIĄZKU Z CZYM POWYŻSZE OGRANICZENIA MOGĄ NIE MIEĆ ZASTOSOWANIA. NINIEJSZA GWARANCJA DAJE PAŃSTWU KONKRETNE PRAWA; MOGĄ PAŃSTWU TAKŻE PRZYSŁUGIWAĆ INNE, ZALEŻNE OD LOKALNYCH PRZEPISÓW PRAWA.
Korzystanie z produktu przez użytkowników
Firma SanDisk nie ponosi żadnej odpowiedzialności za jakiekolwiek produkty zwrócone, jeśli ustali, że:
- Produkt został skradziony z firmy SanDisk.
- Rzekoma wada:
- nie występuje,
- nie może zostać odpowiednio usunięta z powodu uszkodzeń, jakie wystąpiły kiedy produkt był w posiadaniu kogoś innego niż firmy SanDisk, lub
- wynika z niewłaściwego użytkowania, nieprawidłowej instalacji, modyfikacji (w tym usunięcia lub uszkodzenia etykiet i otwarcia lub usunięcia zewnętrznej obudowy (chyba że Western Digital lub autoryzowany serwis wydał na to pozwolenie)), wypadku lub nieprawidłowej obsługi produktu, kiedy pozostawał w posiadaniu kogoś innego niż firmę SanDisk.
- Produkt nie został sprzedany użytkownikowi jako nowy.
- Produkt nie był używany w sposób zgodny z wytycznymi i instrukcjami Western Digital.
- Produkt nie był używany w zamierzony sposób (np. napęd do zwykłego komputera stacjonarnego był używany w środowisku korporacyjnym).
Dodatkowe ograniczenia gwarancji
Gwarancja Western Digital nie obejmuje produktów, które zostały dostarczone nieodpowiednio zapakowane, zmienione lub zniszczone. Produkty zostaną sprawdzone po ich otrzymaniu. Oto przykłady sytuacji, w których firma Western Digital nie przyjmuje reklamacji produktów w ramach gwarancji
Opakowanie
Modyfikacje
- Podrobione etykiety
- Przewody-obejścia dodane przez klienta
- Nieprawidłowa para PCBA/HDA
- Zamienione etykiety:
- Prawdziwa etykieta Western Digital na napędzie innym niż Western Digital
- Prawdziwa etykieta Western Digital na napędzie Western Digital o innej pojemności
- Etykiety wykazujące ślady manipulacji
- Etykiety z brakującymi informacjami, np. UL lub pojemność
- Brak kodu paskowego lub górnej etykiety
- Brak taśmy pieczętującej (nieautoryzowana naklejka usługi odzyskiwania danych)
- Numer seryjny na części górnej nie pasuje do kodu paskowego na boku
- Etykiety Western Digital lub otwory wentylacyjne zasłonięte nalepkami nałożonymi przez klienta
Uszkodzenia
- Złamane piny na złączu
- Złącze uszkodzone, pęknięte, złamane albo brak złącza
- Pęknięte elementy na obwodzie drukowanym
- Wgnieciony odlew bazowy
- Zerwana lub przekłuta taśma pieczętująca
- Wgnieciona górna część obudowy
- Silne zadrapania
- Poluzowane, uszkodzone lub brakujące wkręty
- Przesunięty lub przekłuty otwór zegara serwomechanizmu (SCSI)
- Brak otworu zegara serwomechanizmu (SCSI)
- Brak obwodu drukowanego PCBA
- Zasłonięte otwory wentylacyjne
- Nakłucia na porcie dostępu do serwomechanizmu
- Nakłucia na pieczęci osi
- Zadrapania odsłaniające ścieżki miedziane
- Uszkodzony gwint otworów montażowych
Jeżeli po kodzie daty produktu pojawi się znak alfabetyczny (na przykład: 05 Kw 99 X), produkt był testowany ponownie przez producenta i może nie podlegać on warunkom gwarancji SanDisk, ponieważ gwarancja dotyczy wyłącznie produktów sprzedanych jako nowe.
Zasady obsługi gwarancyjnej
Zestawy Retail Kit składane przez Western Digital i objęte marką tej firmy, wraz z wewnętrznymi napędami sprzedawanymi jako "Component Drives" (wewnętrzne dyski twarde sprzedawane przez SanDisk i niestanowiące markowych zestawów Retail Kit) są objęte ograniczoną gwarancją. W zależności od typu transakcji sprzedaży gwarancja na produkt może być inna niż podano w ogólnych informacjach poniżej.
Pełna lista okresów ograniczonej gwarancji Western Digital or WD brand Flash Product znajduje się na stronie https://support-eu.sandisk.com/app/Warranty_Policy
Uwaga:
Okres ograniczonej gwarancji rozpoczyna się w dniu zakupu, wskazanym na paragonie od autoryzowanego dystrybutora lub resellera i trwa tylko przez czas określony w dokumentacji produktu.
Aby skorzystać z obsługi gwarancyjnej, konieczne jest przedstawienie dowodu zakupu poświadczającego datę rozpoczęcia okresu gwarancyjnego. W celu sprawdzenia gwarancji produktu i uaktualnienia daty zakupu (o ile to konieczne) skorzystaj z naszej usługi online do sprawdzania statusu gwarancji. W Stanach Zjednoczonych niektóre stany nie zezwalają na ograniczenie długości obowiązywania gwarancji, w związku z czym powyższe ograniczenia mogą nie mieć zastosowania.
Oświadczenie dotyczące ograniczonej gwarancji użytkownika znajduje się w podręczniku użytkownika. Podręcznik użytkownika produktu można otrzymać od autoryzowanego dystrybutora lub odsprzedawcy lub na stronie internetowej SanDisk.
NIE ISTNIEJĄ ŻADNE GWARANCJE, KTÓRE WYKRACZAJĄ POZA ELEMENTY OGRANICZONEJ GWARANCJI SANDISK. SANDISK WYŁĄCZA WSZELKIE INNE GWARANCJE, JAWNE CZY DOROZUMIANE, DOTYCZĄCE PRODUKTÓW, W TYM JAKIEKOLWIEK DOROZUMIANE GWARANCJE ZWYCZAJNEJ PRZYDATNOŚCI, PRZYDATNOŚCI DO CELÓW SPECYFICZNYCH LUB NIENARUSZANIA PRAW. W STANACH ZJEDNOCZONYCH NIEKTÓRE STANY NIE ZEZWALAJĄ NA WYKLUCZENIE DOROZUMIANYCH GWARANCJI, W ZWIĄZKU Z CZYM POWYŻSZE WYKLUCZENIE MOŻE NIE MIEĆ ZASTOSOWANIA.
Produkty recertyfikowane
Produkty SanDisk ponownie certyfikowane mogą składać się z elementów zwróconych przez klienta i mogą być naprawione. Wszystkie recertyfikowane produkty zostały przetestowane i spełniają wymagające standardy jakościowe SanDisk. Proszę pamiętać, że niektóre przedmioty ponownie certyfikowane mogą mieć ślady, zadrapania lub inne delikatne ślady użytkowania.
Produkty ponownie certyfikowane zakupione w internetowym sklepie SanDisk:
- lub później posiadają ograniczoną gwarancję producenta na okres 12 miesięcy.
SanDisk (“G-Technology”) Limited Warranty for G-Technology® Flash Products
(see separate Western Digital Limited Warranty for G-Technology® HDD Products)
This Limited Warranty applies to new G-Technology® flash storage products purchased from an authorized G-Technology dealer by the original purchaser for normal use and not for resale. G-Technology warrants that a covered product is free from defects in materials and workmanship, with the exceptions stated below.
This limited warranty lasts for 1 year, 2 years, 3 years or 5 years, or a fixed period from date of purchase, depending on when and where it was originally purchased. To determine the warranty specifically for your G-Technology product, visit https://shop.sandisk.com/cs-cz/support. A valid proof of purchase may be required to prove eligibility. If you do not have a valid proof of purchase, the limited warranty period will be measured from the date of sale by G-Technology to the authorized distributor.
The limited warranty does not cover damage resulting from commercial use, misuse, accident, modification or alteration to hardware or software, tampering, unsuitable physical or operating environment beyond product specifications, improper maintenance, or failure caused by a product for which G-Technology is not responsible. There is no warranty of uninterrupted or error-free operation. There is no warranty for loss of data—you must regularly back up the data stored on your product to a separate storage product. There is no warranty for product with removed or altered identification labels. G-TECHNOLOGY DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. G-Technology is not responsible for returning to you product that is not under warranty.
If you are having trouble with a product, before seeking limited warranty service, first follow the troubleshooting procedures that G-Technology or your reseller provides. To obtain limited warranty service, you must first obtain a Return Materials Authorization and ship-to address by contacting the appropriate G-Technology Call Center listed at https://shop.sandisk.com/cs-cz/support. You must return the covered product using approved packaging to our logistics center. Packaging guidelines can be found at https://shop.sandisk.com/cs-cz/support. You must pay any associated transportation charges, duties and insurance in shipping the drive to our logistics center. You should remove all personal information from the product prior to its return.
G-Technology will replace the drive with a functionally equivalent replacement product, transportation prepaid. G-Technology may replace your product with a product that was previously used, repaired and tested to meet G-Technology specifications. You receive title to the replacement product at delivery to the carrier at G-Technology shipping point. You are responsible for importation of the replacement product, if applicable. G-Technology will not return the original drive; therefore, you are responsible for moving data to other media before returning. Data recovery is not covered under this limited warranty and is not part of the returns process. G-Technology warrants that replacement product is covered for the remainder of the original product warranty or 90 days, whichever is greater.
G-TECHNOLOGY AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS, AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY); 2) LOSS OF OR DAMAGE TO YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
SanDisk Limited Warranty For Western Digital And WD Brand Flash Products
(see separate Western Digital Limited Warranty For Western Digital And WD Brand HDD Products)
Η SanDisk ("SanDisk") εκτιμά την επιχείρησή σας και προσπαθεί πάντα να σας προσφέρει την καλύτερη δυνατή εξυπηρέτηση.
Η SanDisk παρέχει περιορισμένη εγγύηση, μόνον εφόσον αγοράσατε το προϊόν της Western Digital or WD brand Flash ("Προϊόν") από εξουσιοδοτημένο διανομέα ή εξουσιοδοτημένο μεταπωλητή. Οι διανομείς μπορούν να πωλούν Προϊόντα σε μεταπωλητές οι οποίοι, στη συνέχεια, τα πωλούν στους τελικούς χρήστες. Ανατρέξτε παρακάτω για πληροφορίες εγγύησης ή για να λάβετε υπηρεσίες συντήρησης. Υπηρεσίες εγγύησης παρέχονται μόνο αν το Προϊόν επιστραφεί σε εξουσιοδοτημένο κέντρο επιστροφών στην περιοχή όπου εστάλη αρχικά από την SanDisk(οι περιοχές εγγύησης περιλαμβάνουν τον Καναδά, τις ΗΠΑ, τη Λατινική Αμερική, την Ευρώπη, τη Μέση Ανατολή, την Αφρική, την Ασία Ειρηνικού, την Ινδία και την Ταϊλάνδη). Αυτό ενδέχεται να έχει επηρεάσει την εγγύηση ανάλογα με την περιοχή.
Δεν παρέχεται περιορισμένη εγγύηση από τη SanDisk, εάν το Προϊόν που αγοράσατε ενσωματώθηκε σε κάποιο σύστημα κατασκευαστή συστήματος. Για τις υπηρεσίες εγγύησης, επικοινωνήστε με το σημείο αγοράς ή απευθείας με τον κατασκευαστή του συστήματος.
Κανένα σημείο της παρούσας εγγύησης δεν τροποποιεί ούτε αποκλείει τα νόμιμα δικαιώματά σας με βάση τη νομοθετική πράξη της Αυστραλίας περί ανταγωνισμού και προστασίας των καταναλωτών ή με βάση τη νομοθετική πράξη της Νέας Ζηλανδίας περί εγγυήσεων προς τους καταναλωτές. Η παρούσα εγγύηση προσδιορίζει την προσέγγιση που προτιμά η SanDisk να ακολουθείται για την επίλυση αξιώσεων εγγύησης, διαδικασία που τείνει να είναι γρήγορη και απλή για όλα τα ενδιαφερόμενα μέρη.
Όσον αφορά το συγκεκριμένο Προϊόν, δεν υπάρχουν άλλες εγγυήσεις, που να εκφράζονται ή να υπονοούνται από το νόμο, περιλαμβανομένων ενδεικτικά όσων παρέχονται με βάση τη νομοθετική πράξη για την πώληση αγαθών. Αν αγοράσατε το Προϊόν στη Νέα Ζηλανδία για επαγγελματικούς σκοπούς, αναγνωρίζετε και συμφωνείτε ότι δεν ισχύει η νομοθετική πράξη της Νέας Ζηλανδίας περί εγγυήσεων προς τους καταναλωτές.
Στην Αυστραλία τα προϊόντα μας συνοδεύονται από εγγυήσεις που δεν μπορούν να εξαιρεθούν με βάση τη νομοθεσία της Αυστραλίας περί προστασίας των καταναλωτών. Δικαιούστε αντικατάσταση ή επιστροφή χρημάτων σε περίπτωση σημαντικής βλάβης καθώς και αποζημίωση για οποιαδήποτε άλλη απώλεια ή ζημιά που θα μπορούσε ευλόγως να προβλεφθεί. Δικαιούστε επίσης επισκευή ή αντικατάσταση για τα προϊόντα, αν αυτά δεν είναι αποδεκτής ποιότητας αλλά δεν πρόκειται για σημαντική βλάβη. Η σημαντική βλάβη ορίζεται από τον αυστραλιανό νόμο περί προστασίας των καταναλωτών.
Εγγύηση
Η SanDisk εγγυάται ότι το Προϊόν, υπό φυσιολογική χρήση, δεν θα παρουσιάσει ελαττώματα λόγω υλικών και κακοτεχνίας και θα συμμορφώνεται με τις σχετικές προδιαγραφές της SanDisk καθ' όλη την περίοδο ισχύος της εγγύησης. The limited warranty period for solid state drive (SSD) Products expires at the earlier of: (a) the term of your warranty period; or (b) when the SSD exceeds its endurance limit(s) (see SSD specifications). Please note, it is possible for a SSD Product to be used under conditions which cause the media to wear out (and the warranty to expire) prior to the expiration of the stated time period in the warranty period, as specified in the applicable endurance specification. Συμβουλευτείτε τον παρακάτω σύνδεσμο για να εξακριβώσετε την περίοδο ισχύος της εγγύησής σας https://support-eu.sandisk.com/app/answers/detailweb/a_id/2 Η περίοδος ισχύος της εγγύησής σας αρχίζει από την ημερομηνία αγοράς η οποία αναγράφεται στην απόδειξη αγοράς που εκδόθηκε από εξουσιοδοτημένο διανομέα ή εξουσιοδοτημένο μεταπωλητή. Για να δικαιούστε την παρούσα εγγύηση καθώς και για να καθοριστεί η ημερομηνία έναρξης ισχύος της είναι απαραίτητο το αποδεικτικό αγοράς. Η υπηρεσία εγγύησης θα παρέχεται μόνο εφόσον το Προϊόν επιστραφεί σε εξουσιοδοτημένο διανομέα, εξουσιοδοτημένο μεταπωλητή ή περιφερειακό κέντρο επιστροφών της SanDisk στην περιοχή όπου το Προϊόν εστάλη αρχικά από την SanDisk. Είναι στην ευχέρεια της SanDisk να προσφέρει δυνατότητα αγοράς εκτεταμένης εγγύησης. Η SanDisk ουδεμία ευθύνη φέρει για οποιοδήποτε επιστρεφόμενο Προϊόν αν αποφανθεί ότι το Προϊόν (i) δεν αγοράστηκε από εξουσιοδοτημένο διανομέα ή εξουσιοδοτημένο μεταπωλητή, (ii) δεν χρησιμοποιήθηκε σύμφωνα με τις προδιαγραφές και οδηγίες της SanDisk, (iii) δεν χρησιμοποιήθηκε για την προβλεπόμενη λειτουργία του ή ότι (iv) κλάπηκε από την SanDisk ή ότι το φερόμενο ως ελάττωμα α) δεν υφίσταται, β) δεν είναι δυνατό να διορθωθεί, εξαιτίας βλάβης που προκλήθηκε προτού η SanDisk παραλάβει το Προϊόν ή γ) μπορεί να αποδοθεί σε κακή χρήση, λανθασμένη εγκατάσταση, τροποποίηση (συμπεριλαμβανομένης της αφαίρεσης ή της καταστροφής ετικετών και του ανοίγματος ή της αφαίρεσης εξωτερικών περιβλημάτων, συμπεριλαμβανομένου του πλαισίου τοποθέτησης, εκτός αν το προϊόν συμπεριλαμβάνεται στη λίστα με τα προϊόντα που επιδέχονται περιορισμένες εργασίες συντήρησης από τον χρήστη και η συγκεκριμένη τροποποίηση εμπίπτει στις ισχύουσες οδηγίες, όπως αναφέρονται στη διεύθυνση https://support-eu.sandisk.com), ατύχημα ή εσφαλμένο χειρισμό ενόσω το προϊόν δεν βρισκόταν στην κυριότητα της SanDisk.
ΠΡΟΚΕΙΤΑΙ ΓΙΑ ΣΥΝΘΕΤΑ ΚΑΙ ΕΥΘΡΑΥΣΤΑ ΠΡΟΪΟΝΤΑ ΠΟΥ ΕΝΔΕΧΕΤΑΙ ΠΕΡΙΣΤΑΣΙΑΚΑ ΝΑ ΠΑΡΟΥΣΙΑΣΟΥΝ ΒΛΑΒΗ ΛΟΓΩ (Α) ΕΞΩΤΕΡΙΚΩΝ ΠΑΡΑΓΟΝΤΩΝ ΠΟΥ ΠΕΡΙΛΑΜΒΑΝΟΥΝ ΕΝΔΕΙΚΤΙΚΑ ΕΣΦΑΛΜΕΝΟ ΧΕΙΡΙΣΜΟ, ΕΚΘΕΣΗ ΣΕ ΘΕΡΜΟΤΗΤΑ, ΨΥΧΟΣ ΚΑΙ ΥΓΡΑΣΙΑ ΚΑΘΩΣ ΚΑΙ ΠΤΩΣΕΙΣ ΤΑΣΗΣ Ή (Β) ΛΟΓΩ ΕΣΩΤΕΡΙΚΩΝ ΒΛΑΒΩΝ. ΤΕΤΟΙΕΣ ΒΛΑΒΕΣ ΕΝΔΕΧΕΤΑΙ ΝΑ ΟΔΗΓΗΣΟΥΝ ΣΕ ΑΠΩΛΕΙΑ, ΚΑΤΑΣΤΡΟΦΗ, ΔΙΑΓΡΑΦΗ Ή ΤΡΟΠΟΠΟΙΗΣΗ ΔΕΔΟΜΕΝΩΝ. ΛΑΒΕΤΕ ΥΠΟΨΗ ΟΤΙ ΕΣΕΙΣ ΦΕΡΕΤΕ ΤΗΝ ΕΥΘΥΝΗ ΓΙΑ ΤΗ ΔΗΜΙΟΥΡΓΙΑ ΑΝΤΙΓΡΑΦΩΝ ΑΣΦΑΛΕΙΑΣ ΚΑΙ ΤΗΝ ΠΡΟΣΤΑΣΙΑ ΤΩΝ ΔΕΔΟΜΕΝΩΝ ΣΑΣ ΑΠΟ ΑΠΩΛΕΙΑ, ΑΛΛΟΙΩΣΗ, ΔΙΑΓΡΑΦΗ Ή ΤΡΟΠΟΠΟΙΗΣΗ ΚΑΘΩΣ ΚΑΙ ΓΙΑ ΤΗΝ ΑΠΩΛΕΙΑ, ΤΗΝ ΑΛΛΟΙΩΣΗ, ΤΗ ΔΙΑΓΡΑΦΗ Ή ΤΗΝ ΤΡΟΠΟΠΟΙΗΣΗ ΔΕΔΟΜΕΝΩΝ, ΑΝΕΞΑΡΤΗΤΑ ΑΠΟ ΤΟΝ ΤΡΟΠΟ ΠΟΥ ΑΥΤΕΣ ΠΡΟΚΛΗΘΗΚΑΝ. ΣΥΜΦΩΝΕΙΤΕ ΣΤΗ ΣΥΝΕΧΗ ΔΗΜΙΟΥΡΓΙΑ ΑΝΤΙΓΡΑΦΩΝ ΑΣΦΑΛΕΙΑΣ ΤΩΝ ΔΕΔΟΜΕΝΩΝ ΠΟΥ ΕΙΝΑΙ ΑΠΟΘΗΚΕΥΜΕΝΑ ΣΤΟ ΠΡΟΪΟΝ ΚΑΘΩΣ ΚΑΙ ΣΤΗ ΔΗΜΙΟΥΡΓΙΑ ΑΝΤΙΓΡΑΦΩΝ ΑΣΦΑΛΕΙΑΣ ΠΡΙΝ ΖΗΤΗΣΕΤΕ ΟΠΟΙΑΔΗΠΟΤΕ ΓΕΝΙΚΗ ΥΠΗΡΕΣΙΑ ΣΥΝΤΗΡΗΣΗΣ ΚΑΙ ΤΕΧΝΙΚΗΣ ΥΠΟΣΤΗΡΙΞΗΣ ΑΠΟ ΤΗΝ SANDISK.
Στην Αυστραλία, αν δεν συνηθίζεται να αποκτάται το Προϊόν για ατομική, προσωπική ή οικιακή χρήση ή κατανάλωση, η SanDisk περιορίζει την ευθύνη της στην αντικατάσταση του προϊόντος ή στην παροχή ισοδύναμου ή καλύτερου προϊόντος, εφόσον αυτό είναι θεμιτό και εύλογο.
Η διάρκεια της παρούσας εγγύησης επεκτείνεται για προϊόντα που έχουν επισκευασθεί ή ανταλλαχθεί για το υπόλοιπο της περιόδου ισχύος της αρχικής εγγύησης ή για ενενήντα (90) ημέρες από την ημερομηνία αποστολής ενός επισκευασμένου ή αντικατεστημένου Προϊόντος, ανάλογα με το ποια από τις περιόδους αυτές είναι μεγαλύτερη. Η παρούσα εγγύηση είναι η αποκλειστική εγγύηση κατασκευαστή της SanDisk και ισχύει μόνο για προϊόντα που πωλούνται ως καινούρια.
Λήψη υπηρεσιών συντήρησης
Η SanDisk εκτιμά την εργασία σας και προσπαθεί πάντα να σας προσφέρει την καλύτερη δυνατή εξυπηρέτηση. Αν αντιμετωπίσετε οποιοδήποτε πρόβλημα, δώστε μας την ευκαιρία να το αντιμετωπίσουμε πριν προβείτε σε επιστροφή του Προϊόντος. Απαντήσεις στις περισσότερες ερωτήσεις τεχνικής υποστήριξης θα βρείτε στη βάση συχνών ερωτήσεών μας ή μέσω της υπηρεσίας εξυπηρέτησης μέσω ηλεκτρονικού ταχυδρομείου στο https://support-gk.wd.com. Αν δεν υπάρχει διαθέσιμη απάντηση ή αν προτιμάτε, μπορείτε να επικοινωνήσετε με την SanDisk στους αριθμούς τηλεφώνου που αναγράφονται στον παρακάτω σύνδεσμο: https://www.sandiskl.com/el-gr/support/international-phone-numbers
Αν επιθυμείτε να υποβάλλετε αξίωση εγγύησης, επικοινωνήστε αρχικά με τον διανομέα από τον οποίο αγοράσατε αρχικά το Προϊόν. Εάν δεν μπορείτε να επικοινωνήσετε με τον διανομέα από τον οποίο αγοράσατε αρχικά το Προϊόν, επισκεφτείτε τον ιστότοπο μας σχετικά με την υποστήριξη προϊόντων στη διεύθυνση https://support-eu.sandisk.com για πληροφορίες σχετικά με το πώς θα λάβετε υπηρεσίες συντήρησης ή Έγκριση Επιστροφής Υλικού (RMA). Αν διαπιστωθεί ότι το Προϊόν ενδέχεται να είναι ελαττωματικό, θα σας δοθεί ένας αριθμός RMA και οδηγίες για την επιστροφή του Προϊόντος. Μη εξουσιοδοτημένες επιστροφές, π.χ. αυτές που πραγματοποιήθηκαν χωρίς την έκδοση αριθμού RMA, θα σας επιστραφούν με δικά σας έξοδα. Οι εξουσιοδοτημένες επιστροφές πρέπει να αποστέλλονται στη διεύθυνση που σας δόθηκε μαζί με τον αριθμό RMA, σε εγκεκριμένη συσκευασία αποστολής, προπληρωμένη και ασφαλισμένη. Αν, μετά την παραλαβή εύλογου αιτήματος για αξίωση στο πλαίσιο της παρούσας εγγύησης, η SanDisk ή ο διανομέας από τον οποίο αγοράσατε αρχικά το Προϊόν διαπιστώσει ότι η αξίωσή σας είναι βάσιμη, η SanDisk ή ο εν λόγω διανομέας, θα προβεί κατά τη διακριτική του ευχέρεια, είτε σε επισκευή είτε σε αντικατάσταση του Προϊόντος με ισοδύναμο ή καλύτερο Προϊόν ή θα σας επιστρέψει το κόστος του Προϊόντος. Εσείς αναλαμβάνετε τυχόν έξοδα που σχετίζονται με αξιώσεις στο πλαίσιο της παρούσας εγγύησης. Τα οφέλη που σας παρέχονται βάσει της παρούσας εγγύησης είναι επιπρόσθετα άλλων δικαιωμάτων και μέσων επανόρθωσης που έχετε στη διάθεσή σας με βάση τη νομοθετική πράξη της Αυστραλίας περί ανταγωνισμού και προστασίας των καταναλωτών ή με βάση τη νομοθετική πράξη της Νέας Ζηλανδίας περί εγγυήσεων προς τους καταναλωτές.
Πρέπει να φυλάξετε το αρχικό κιβώτιο και τα υλικά συσκευασίας για την αποθήκευση ή την αποστολή του προϊόντος της SanDisk. Για να ελέγξετε την περίοδο ισχύος της εγγύησης, ελέγξτε την ημερομηνία λήξης της (απαιτείται ο σειριακός αριθμός) στη διεύθυνση https://support-eu.sandisk.com.
SanDisk Technologies, Inc.
951 Sandisk Drive
Milpitas, Καλιφόρνια 95035, ΗΠΑ
(+1) 949-672-7000
support@sandisk.com
Δεν είναι δυνατή η επιστροφή Προϊόντων απευθείας στη SanDisk αν δεν έχει προηγηθεί επικοινωνία με τη SanDisk για την έκδοση αριθμού Εξουσιοδότησης Επιστροφής Υλικού ("RMA"). Αν διαπιστωθεί ότι το Προϊόν ενδέχεται να είναι ελαττωματικό, θα σας δοθεί ένας αριθμός RMA και οδηγίες για την επιστροφή του Προϊόντος. Μη εξουσιοδοτημένες επιστροφές, π.χ. αυτές που πραγματοποιήθηκαν χωρίς την έκδοση αριθμού RMA, θα σας επιστραφούν με δικά σας έξοδα. Οι εξουσιοδοτημένες επιστροφές πρέπει να αποστέλλονται προπληρωμένες και ασφαλισμένες στη διεύθυνση που αναγράφεται στην RMA σε εγκεκριμένη συσκευασία αποστολής. Πρέπει να φυλάξετε το αρχικό κιβώτιο και τα υλικά συσκευασίας για την αποθήκευση ή την αποστολή του Προϊόντος. Εάν κατά τον έλεγχο του Προϊόντος που επιστρέψατε η SanDisk υποπτευθεί πως πρόκειται για απάτη ή θεωρήσει το εν λόγω προϊόν πλαστό, μπορεί κατά τη διακριτική της ευχέρεια να κατάσχει το προϊόν ή να λάβει άλλα μέτρα που κρίνει αναγκαία. Για να ζητήσετε RMA, κάντε κλικ εδώ.
Χώρες με εμπάργκο που δεν δικαιούνται υπηρεσίες RMA
Σύμφωνα με τους ισχύοντες κυβερνητικούς κανόνες των ΗΠΑ δεν μας επιτρέπεται να έχουμε εμπορικές συναλλαγές με πελάτες στις ακόλουθες χώρες και περιοχές
| Βόρεια Κορέα | Ιράν |
| Κριμαία (περιοχή) | Σουδάν |
| Κούβα | Συρία |
Αν η χώρα σας δεν βρίσκεται στην παραπάνω λίστα αλλά δεν μπορείτε να δημιουργήσετε RMA, επικοινωνήστε με έναν διανομέα της Western Digital στην εν λόγω χώρα για την αντικατάσταση του προϊόντος σας. Για την πλήρη λίστα εξουσιοδοτημένων διανομέων ανά τον κόσμο, συμβουλευτείτε τη Λίστα εξουσιοδοτημένων διανομέων.
Η περιορισμένη εγγύηση της SanDisk αναφέρει ότι, κάθε Προϊόν, υποκείμενο στους παρακάτω περιορισμούς, δε θα φέρει κακοτεχνίες στο υλικό και στην εργασία και θα συμμορφώνεται με τις προδιαγραφές της SanDisk για το συγκεκριμένο Προϊόν.
Περιορισμοί Μέσων επανόρθωσης
ΤΑ ΑΠΟΚΛΕΙΣΤΙΚΑ ΣΕ ΕΣΑΣ ΜΕΣΑ ΕΠΑΝΟΡΘΩΣΗΣ ΓΙΑ ΟΠΟΙΟΔΗΠΟΤΕ ΕΛΑΤΤΩΜΑΤΙΚΟ ΠΡΟΙΟΝ ΠΕΡΙΟΡΙΖΟΝΤΑΙ ΣΤΗΝ ΕΠΙΣΚΕΥΗ Ή ΤΗΝ ΑΝΤΙΚΑΤΑΣΤΑΣΗ ΤΟΥ ΕΛΛΑΤΩΜΑΤΙΚΟΥ ΑΥΤΟΥ ΠΡΟΪΟΝΤΟΣ.
Είναι στην αποκλειστική ευχέρεια της SanDisk να επιλέξει τι είδους μέσα επανόρθωσης ή συνδυασμό μέσων επανόρθωσης θα προσφέρει. Η SanDisk θα έχει στη διάθεση της εύλογο χρονικό διάστημα μετά τη διάγνωση ελαττωματικού προϊόντος, για να επισκευάσει ή να αντικαταστήσει ελαττωματικό Προϊόν. Το Προϊόν της SanDisk που θα χρησιμοποιηθεί ως αντικατάσταση, σύμφωνα με την περιορισμένη του εγγύηση, θα κατασκευαστεί από νέα και επισκευασμένα χρησιμοποιημένα εξαρτήματα. Η εγγύηση της SanDisk ισχύει για επισκευασμένα ή αντικατεστημένα Προϊόντα για το υπόλοιπο της περιόδου ισχύος της αρχικής εγγύησης ή για ενενήντα ημέρες από την ημερομηνία αποστολής ενός επισκευασμένου ή αντικατεστημένου Προϊόντος, ανάλογα με το ποια από τις περιόδους αυτές είναι μεγαλύτερη.
Περιορισμός Βλαβών
Η ΣΥΝΟΛΙΚΗ ΥΠΑΙΤΙΟΤΗΤΑ ΤΗΣ SANDISK ΓΙΑ ΟΠΟΙΟΔΗΠΟΤΕ ΕΛΑΤΤΩΜΑΤΙΚΟ ΠΡΟΙΟΝ ΔΕ ΘΑ ΞΕΠΕΡΝΑΕΙ ΣΕ ΚΑΜΙΑ ΠΕΡΙΠΤΩΣΗ ΤΗΝ ΤΙΜΗ ΑΓΟΡΑΣ ΤΟΥ ΕΛΑΤΤΩΜΑΤΙΚΟΥ ΠΡΟΙΟΝΤΟΣ. Ο ΠΑΡΩΝ ΠΕΡΙΟΡΙΣΜΟΣ ΙΣΧΥΕΙ ΑΚΟΜΑ ΚΑΙ ΑΝ Η SANDISK ΔΕΝ ΔΥΝΑΤΑΙ ΝΑ ΕΠΙΣΚΕΥΑΣΕΙ Ή ΝΑ ΑΝΤΙΚΑΤΑΣΤΗΣΕΙ Ή ΔΕΝ ΕΠΙΣΚΕΥΑΣΕΙ Ή ΑΝΤΙΚΑΤΑΣΤΗΣΕΙ ΤΥΧΟΝ ΕΛΑΤΤΩΜΑΤΙΚΑ ΠΡΟΪΟΝΤΑ ΚΑΙ ΔΕΝ ΧΡΗΣΙΜΟΠΟΙΗΘΕΙ ΤΟ ΜΟΝΑΔΙΚΟ ΣΑΣ ΜΕΣΟ ΕΠΑΝΟΡΘΩΣΗΣ.
Μη επακόλουθες ή Άλλες Ζημίες
ΚΑΤΑ ΠΑΡΕΚΚΛΙΣΗ ΟΠΟΙΟΥΔΗΠΟΤΕ ΑΛΛΟΥ ΣΤΟΙΧΕΙΟΥ ΣΤΗΝ ΠΑΡΟΥΣΑ Ή ΣΕ ΑΛΛΗ ΠΟΛΙΤΙΚΗ, Η SANDISK ΔΕΝ ΦΕΡΕΙ ΕΥΘΥΝΗ ΓΙΑ ΠΡΟΪΟΝΤΑ ΥΠΟΚΕΙΜΕΝΑ ΣΕ ΟΠΟΙΑΔΗΠΟΤΕ ΣΥΜΒΑΣΗ, ΑΜΕΛΕΙΑ, ΑΥΣΤΗΡΗ ΥΠΑΙΤΙΟΤΗΤΑ Ή ΑΛΛΗ ΝΟΜΙΚΗ Ή ΔΙΚΑΙΗ ΘΕΩΡΙΑ (Ι) ΓΙΑ ΟΠΟΙΟΔΗΠΟΤΕ ΠΟΣΟ ΥΠΕΡΒΑΙΝΕΙ ΤΗΝ ΤΙΜΗ ΑΓΟΡΑΣ TOY ΕΛΑΤΤΩΜΑΤΙΚΟY ΠΡΟΪΟΝΤΟΣ Ή (ΙΙ) ΓΙΑ ΟΠΟΙΕΣΔΗΠΟΤΕ ΓΕΝΙΚΕΣ, ΕΠΑΚΟΛΟΥΘΕΣ, ΠΟΙΝΙΚΕΣ, ΣΥΜΠΤΩΜΑΤΙΚΕΣ Ή ΕΙΔΙΚΕΣ ΖΗΜΙΕΣ. ΣΕ ΑΥΤΕΣ ΠΕΡΙΛΑΜΒΑΝΟΝΤΑΙ Η ΑΠΩΛΕΙΑ ΚΑΤΑΧΩΡΗΜΕΝΩΝ ΔΕΔΟΜΕΝΩΝ, Η ΔΙΑΚΟΠΗ ΧΡΗΣΗΣ, ΤΟ ΚΟΣΤΟΣ ΤΗΣ ΕΠΑΝΑΦΟΡΑΣ ΧΑΜΕΝΩΝ ΔΕΔΟΜΕΝΩΝ, Η ΑΠΩΛΕΙΑ ΚΕΡΔΩΝ ΚΑΙ ΤΟ ΚΟΣΤΟΣ ΤΗΣ ΕΓΚΑΤΑΣΤΑΣΗΣ Ή ΤΗΣ ΑΦΑΙΡΕΣΗΣ ΟΠΟΙΩΝΔΗΠΟΤΕ ΠΡΟΪΟΝΤΩΝ ΚΑΘΩΣ ΚΑΙ ΤΗΝ ΕΓΚΑΤΑΣΤΑΣΗ ΠΡΟΪΟΝΤΩΝ ΑΝΤΙΚΑΤΑΣΤΑΣΗΣ, ΚΑΙ ΟΠΟΙΟΔΗΠΟΤΕ ΕΛΕΓΧΟ, ΔΟΚΙΜΗ, Ή ΕΠΑΝΑΣΧΕΔΙΑΣΜΟ ΠΟΥ ΠΡΟΚΛΗΘΗΚΕ ΑΠΟ ΕΛΑΤΤΩΜΑ Ή ΑΠΟ ΤΗΝ ΕΠΙΣΚΕΥΗ Ή ΤΗΝ ΑΝΤΙΚΑΤΑΣΤΑΣΗ ΠΡΟΪΟΝΤΩΝ ΕΞΑΙΤΙΑΣ ΕΛΑΤΤΩΜΑΤΟΣ ΣΕ ΟΠΟΙΟΔΗΠΟΤΕ ΠΡΟΪΟΝ. Η ΠΑΡΟΥΣΑ ΕΝΟΤΗΤΑ ΔΕΝ ΠΕΡΙΟΡΙΖΕΙ ΤΗΝ ΕΥΘΥΝΗ ΓΙΑ ΣΩΜΑΤΙΚΗ ΒΛΑΒΗ ΑΤΟΜΟΥ.
ΣΤΙΣ ΗΠΑ, ΚΑΠΟΙΕΣ ΠΟΛΙΤΕΙΕΣ ΔΕΝ ΕΠΙΤΡΕΠΟΥΝ ΤΗΝ ΕΞΑΙΡΕΣΗ Ή ΤΟΝ ΠΕΡΙΟΡΙΣΜΟ ΙΔΙΑΖΟΥΣΩΝ Ή ΕΠΑΚΟΛΟΥΘΩΝ ΖΗΜΙΩΝ, ΟΠΟΤΕ ΟΙ ΠΑΡΑΠΑΝΩ ΠΕΡΙΟΡΙΣΜΟΙ ΕΝΔΕΧΕΤΑΙ ΝΑ ΜΗΝ ΙΣΧΥΟΥΝ ΓΙΑ ΕΣΑΣ. Η ΠΑΡΟΥΣΑ ΕΓΓΥΗΣΗ ΣΑΣ ΠΑΡΕΧΕΙ ΣΥΓΚΕΚΡΙΜΕΝΑ ΝΟΜΙΚΑ ΔΙΚΑΙΩΜΑΤΑ. ΕΝΔΕΧΕΤΑΙ ΝΑ ΕΧΕΤΕ ΚΑΙ ΑΛΛΑ ΔΙΚΑΙΩΜΑΤΑ ΠΟΥ ΔΙΑΦΕΡΟΥΝ ΑΝΑ ΠΟΛΙΤΕΙΑ.
Χρήση του προϊόντος από εσάς
Η SanDisk δε φέρει ευθύνη για οποιοδήποτε επιστρεφόμενο Προϊόν εάν αποφανθεί ότι:
- Το προϊόν έχει κλαπεί από τη SanDisk.
- Το φερόμενο ως ελάττωμα:
- δεν υφίσταται,
- δε μπορεί να επισκευαστεί επειδή η ζημιά προκλήθηκε όταν το Προϊόν ήταν δεν ήταν στην κατοχή της SanDisk, ή
- αποδίδεται σε κακή χρήση, λανθασμένη εγκατάσταση, τροποποίηση (συμπεριλαμβανομένης της αφαίρεσης ή της καταστροφής ετικετών και του ανοίγματος ή της αφαίρεσης εξωτερικών περιβλημάτων (εκτός αν έχετε λάβει την αντίστοιχη άδεια από τη Western Digital ή από εξουσιοδοτημένο Κέντρο Επισκευών)), σε ατύχημα ή εσφαλμένο χειρισμό ενόσω το προϊόν βρισκόταν στην κυριότητα οποιουδήποτε άλλου εκτός από την SanDisk.
- Δεν αγοράσατε το Προϊόν ως καινούργιο.
- Το προϊόν δεν χρησιμοποιήθηκε σύμφωνα με τις προδιαγραφές και τις οδηγίες της Western Digital.
- Το προϊόν δεν χρησιμοποιήθηκε για τη λειτουργία για την οποία προοριζόταν (για παράδειγμα, επιτραπέζιες μονάδες δίσκου που χρησιμοποιήθηκαν σε επαγγελματικό περιβάλλον).
Συμπληρωματικοί Περιορισμοί στην Εγγύηση
Η εγγύηση της Western Digital δεν καλύπτει Προϊόντα τα οποία παραλήφθηκαν σε ακατάλληλη συσκευασία, τροποποιημένα, ή προϊόντα που έχουν υποστεί βλάβη. Τα προϊόντα θα ελέγχονται κατά την παραλαβή. Η Western Digital δεν θα δεχθεί αξιώσεις εγγύησης για Προϊόντα:
Συσκευασία
Τροποποιήσεις
- Με πλαστή(ές) ετικέτα(ες)
- Με καλώδια βραχυκυκλωτήρα που προστέθηκαν από τον πελάτη
- Με λανθασμένο ζευγάρι PCBA/HDA
- που έχουν υποστεί αλλαγή στις ετικέτες:
- Γνήσια ετικέτα Western Digital σε μονάδα δίσκου που δεν ανήκει στη Western Digital
- Γνήσια ετικέτα Western Digital σε μονάδα δίσκου διαφορετικής χωρητικότητας της Western Digital
- με ετικέτες που έχουν σημάδια αλλοίωσης
- με ετικέτες που δεν διαθέτουν την τυπική μορφή, δεν αναγράφονται π.χ το UL ή η χωρητικότητα
- χωρίς γραμμοκώδικα ή ετικέτα στο επάνω κάλυμμα
- χωρίς αυτοκόλλητο κλείσιμο - (αυτοκόλλητο ανάκτησης μη εξουσιοδοτημένων δεδομένων)
- με σειριακό αριθμό στο επάνω κάλυμμα που διαφέρει από τον γραμμοκώδικα στο κάτω μέρος της συσκευασίας
- στα οποία οι ετικέτες της Western Digital ή οι εσοχές φίλτρου εξαερισμού έχουν καλυφθεί από αυτοκόλλητα του πελάτη
Βλάβες
- με σπασμένες ακίδες στον σύνδεσμο
- με κατεστραμμένους, ραγισμένους, σπασμένους συνδέσμους ή χωρίς συνδέσμους
- Σπασμένα εξαρτήματα στη μητρική πλακέτα κυκλωμάτων
- Λυγισμένη βάση δίσκου
- Σκισμένο ή τρυπημένο αυτοκόλλητο κλείσιμο
- Λυγισμένο επάνω κάλυμμα
- Βαθιά γρατζουνιά
- Ξεβιδωμένες, κατεστραμμένες βίδες ή χωρίς βίδες
- Ανασηκωμένο ή τρυπημένο σερβομηχανισμό (SCSI)
- Χωρίς σερβομηχανισμό (SCSI)
- Χωρίς PCBA (Πλακέτα κυκλώματος)
- Καλυμμένες εσοχές φίλτρου εξαερισμού
- Τρυπημένο στην υποδοχή εγγραφής του σερβομηχανισμού
- Τρυπημένη σφραγίδα άξονα επίβλεψης
- Γρατζουνιά που αφήνει εκτεθειμένο αποτύπωμα χαλκού
- Γυμνά σπειρώματα οπών στήριξης
Εάν υπάρχει αλφαβητικός χαρακτήρας μετά τον κωδικό της ημερομηνίας του Προϊόντος (παράδειγμα: 05 Απρ 99 X), το προϊόν έχει επαναπιστοποιηθεί και ενδέχεται να μην υπόκειται στους όρους της εγγύησης της SanDisk καθώς ισχύουν μόνο για προϊόντα που πωλούνται ως καινούργια.
Πολιτική Εγγύησης
Τα κιτ λιανικής που συναρμολογούνται και φέρουν την επωνυμία της Western Digital, σε συνδυασμό με τους εσωτερικούς δίσκους που πωλούνται ως "«Δίσκοι Εξαρτήματα»" (εσωτερικοί σκληροί δίσκοι που η SanDisk πούλησε αλλά δεν συσκεύασε στα πλαίσια της συναρμολόγησης και της προώθησης λιανικού κιτ που φέρει την επωνυμία της Western Digital), συνοδεύονται από περιορισμένη εγγύηση. Ανάλογα με το είδος της συναλλαγής πώλησης, η εγγύηση του προϊόντος ενδέχεται να διαφέρει από τις γενικές πληροφορίες εγγύησης που αναφέρονται στην παρούσα εγγύηση.
Για πλήρη λίστα των περιόδων ισχύος των περιορισμένων εγγυήσεων της Western Digital or WD brand Flash Product συμβουλευτείτε τον παρακάτω σύνδεσμο: https://support-eu.sandisk.com/app/Warranty_Policy
Σημείωση:
Η διάρκεια ισχύος της περιορισμένης εγγύησής σας ξεκινά από την ημερομηνία αγοράς που αναγράφεται στην απόδειξη αγοράς που εκδόθηκε από εξουσιοδοτημένο διανομέα ή εξουσιοδοτημένο μεταπωλητή και διαρκεί μόνο κατά το χρονικό διάστημα που ορίζεται στις οδηγίες του προϊόντος.
Για να δικαιούστε την παρούσα εγγύηση καθώς και για να καθοριστεί η ημερομηνία έναρξης ισχύος της είναι απαραίτητο το αποδεικτικό αγοράς. Για την επαλήθευση της εγγύησης του Προϊόντος σας και για την ενημέρωση της ημερομηνίας αγοράς (εάν απαιτείται), επισκεφθείτε την ηλεκτρονική μας υπηρεσία «Έλεγχος κατάστασης εγγύησης». Στις ΗΠΑ, κάποιες πολιτείες δεν επιτρέπουν την επιβολή περιορισμών στη διάρκεια των σιωπηρών εγγυήσεων, οπότε ο παραπάνω περιορισμός ενδέχεται να μην ισχύει για εσάς.
Συμβουλευτείτε τον εγχειρίδιο χρήσης του Προϊόντος σας για πληροφορίες σχετικά με την περιορισμένη εγγύησή σας. Μπορείτε να προμηθευτείτε το Εγχειρίδιο Χρήσης από εξουσιοδοτημένο διανομέα ή μεταπωλητή ή στην ιστοσελίδα της SanDisk.
ΔΕΝ ΥΠΑΡΧΟΥΝ ΕΓΓΥΗΣΕΙΣ ΠΟΥ ΝΑ ΕΠΕΚΤΕΙΝΟΝΤΑΙ ΠΕΡΑΝ ΤΗΣ ΟΝΟΜΑΣΤΙΚΗΣ ΠΕΡΟΡΙΣΜΕΝΗΣ ΕΓΓΥΗΣΗΣ ΤΗΣ SANDISK. Η SANDISK ΑΠΟΠΟΙΕΙΤΑΙ ΟΠΟΙΩΝΔΗΠΟΤΕ ΑΛΛΩΝ ΕΓΓΥΗΣΕΩΝ, ΡΗΤΩΝ Η ΣΥΝΑΓΟΜΕΝΩΝ, ΣΕ ΣΧΕΣΗ ΜΕ ΤΑ ΠΡΟΪΟΝΤΑ, ΣΥΜΠΕΡΙΛΑΜΒΑΝΟΜΕΝΩΝ ΟΠΟΙΩΝΔΗΠΟΤΕ ΣΥΝΑΓΟΜΕΝΩΝ ΕΓΓΥΗΣΕΩΝ ΕΜΠΟΡΕΥΣΙΜΟΤΗΤΑΣ, ΚΑΤΑΛΛΗΛΟΤΗΤΑΣ ΓΙΑ ΣΥΓΚΕΚΡΙΜΕΝΟ ΣΚΟΠΟ Η ΜΗ ΠΑΡΑΒΙΑΣΗΣ. ΣΤΙΣ ΗΠΑ, ΟΡΙΣΜΕΝΕΣ ΠΟΛΙΤΕΙΕΣ ΔΕΝ ΕΠΙΤΡΕΠΟΥΝ ΤΗΝ ΕΞΑΙΡΕΣΗ ΤΩΝ ΣΥΝΑΓΟΜΕΝΩΝ ΕΓΓΥΗΣΕΩΝ, ΟΠΟΤΕ Η ΠΑΡΑΠΑΝΩ ΕΞΑΙΡΕΣΗ ΜΠΟΡΕΙ ΝΑ ΜΗΝ ΙΣΧΥΕΙ ΓΙΑ ΕΣΑΣ.
Επαναπιστοποιημένα προϊόντα
Τα επαναπιστοποιημένα προϊόντα της SanDisk ενδέχεται να περιλαμβάνουν επιστροφές πελατών και να έχουν υποστεί επισκευές. Όλα τα προϊόντα εξετάζονται και επιλέγονται για να πληρούν τα αυστηρά ποιοτικά κριτήρια της SanDisk προτού πουληθούν ως επαναπιστοποιημένα. Λάβετε υπόψη σας ότι μερικά επαναπιστοποιημένα προϊόντα ενδέχεται να φέρουν σημάδια, γρατσουνιές, ή άλλα ελαφριά σημάδια φθοράς.
Αγορές επαναπιστοποιημένων προϊόντων από τον ιστότοπο του καταστήματος της SanDisk:
- Φέρετε περιορισμένη εγγύηση κατασκευαστή 12 μηνών.
SanDisk Limited Warranty for Ultrastar and SanDisk DC SSD Products
(see separate Western Digital Limited Warranty for Ultrastar HDD Products)
SanDisk warrants that the SSD Product (“Product”), when properly used and installed in conformance with SanDisk’s specifications for such Product, will be free from defects in materials and workmanship and will substantially conform to SanDisk specifications for such Product during the Warranty Period.
What does this limited warranty cover?
This Limited Warranty applies to new Ultrastar and SanDisk DC SSDs (“Product”) purchased from an authorized dealer by the original purchaser for normal use and not for resale.
How long does limited warranty coverage last?
SanDisk warranties for SSD Products last for different periods of time and are limited by the useful life of the flash media used for the Product. To determine the warranty time period for your specific Product, please visit www.sandisk.com. The warranty for the product will expire on the earlier of (i) the date when the flash media has reached one-percent (1%) of its remaining life or (ii) the expiration of the time period associated with the Product. You may determine the remaining useful life of the flash media by using the “SMART” feature (E9) (“Lifetime Remaining Percentage”) of the Drive Manager software. Drive Manager software is available as a free download from SanDisk. A valid proof of purchase may be required to prove eligibility. If you do not have a valid proof of
purchase, the limited warranty period will be measured from the date of sale from SanDisk to the authorized distributor
My Product has failed, now what?
If you are having trouble with a Product, before seeking limited warranty service, first follow the troubleshooting procedures that SanDisk or your reseller/distributor provides. To obtain limited warranty service, you must first obtain a Return Materials Authorization and ship-to address by contacting the appropriate SanDisk Call Center listed at https://shop.sandisk.com/cs-cz/support. You must return the covered Product using approved packaging to our logistics center. Packaging guidelines can be found at: https://shop.sandisk.com/cs-cz/support/store/packaging-instructions. You must pay any associated transportation charges, duties and insurance in shipping the drive to our logistics center. You should remove all personal information from the Product prior to its return.
What will SanDisk do?
SanDisk will replace the Product with a functionally equivalent replacement Product, transportation prepaid. SanDisk may replace your Product with a product that was previouslyused, repaired and tested to meet SanDisk specifications. You receive title to the replaced Product at delivery to the carrier at the SanDisk shipping point and SanDisk retains titleto the returned Product. You are responsible for importation of the replaced Product, if applicable. SanDisk will not return the original drive to end users; therefore, the end user is responsible for moving data to another media before returning. Data Recovery is not covered under this warranty and is not part of the warranty returns process. SanDisk warrants that the replaced Products are covered for the remainder of the original Product warranty or 90 days, whichever is greater.
What does this limited warranty not cover?
The limited warranty does not cover damage resulting from misuse, accident, negligence, modification or alteration to hardware or software, tampering, unsuitable physical or operating environment beyond Product specifications, improper maintenance, or failure caused by a product for which SanDisk is not responsible. There is no warranty of uninterrupted or error-free operation or defects in design. There is no warranty for loss or damage of data—you must regularly back up the data stored on your Product to a separate storage product. There is no warranty for Product with removed or altered identification labels. There is no warranty for any software related to or associated with the Product, including without limitation, software drivers, tools, or applications and all software is provided AS IS. SANDISK DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. SANDISK IS NOT RESPONSIBLE FOR RETURNING TO YOU PRODUCT WHICH IS NOT COVERED BY THIS LIMITED WARRANTY.
How is our liability limited?
SANDISK AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS, AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY; 2) LOSS OF, OR DAMAGE TO, YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. SANDISK RESERVES THE RIGHT TO MODIFY THESE WARRANTY TERMS AT ANY TIME.
How do local laws apply?
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
SanDisk Limited Warranty for SanDisk Brand Consumer Flash Products
(see separate Western Digital Limited Warranty for SanDisk Brand Consumer HDD Products)
SanDisk fornisce all’acquirente finale (“Lei”) garanzia che il presente prodotto (il “Prodotto”), ad esclusione del suo contenuto e/o del software fornito con o insieme al Prodotto, è libero da difetti materiali di fabbricazione, è conforme alle specifiche tecniche pubblicate da SanDisk ed è adatto all’uso normale in conformità con le istruzioni pubblicate, durante il Periodo di Garanzia specificato nella tabella e decorrente dalla data di acquisto, a condizione che il Prodotto sia commercializzato legalmente. La presente garanzia è fornita solo a Lei e non è trasferibile.
La presente garanzia non copre l’utilizzo del Prodotto per i seguenti usi o con i seguenti dispositivi (come specificati da SanDisk): (i) normale usura, (ii) dispositivi di video monitoraggio, sicurezza e sorveglianza, (iii) telecamere IP (Internet Protocol)/in rete, (iv) dispositivi per la registrazione a bordo di autovetture/videocamere da cruscotto/videocamere da scatola nera, (v) dispositivi per la riproduzione di video in loop, (vi) dispositivi set top box per la registrazione continua, (vii) dispositivi per la registrazione dati continua come server, o (viii) qualsiasi altro utilizzo del Prodotto che ecceda l’uso normale previsto dalle istruzioni d’uso pubblicate. Per informazioni sui prodotti SanDisk destinati ad essere utilizzati per gli usi e con i dispositivi previsti alle lettere (i) – (vi), si prega di visitare la nostra pagina prodotti dedicata ai prodotti ad alta resistenza, al seguente indirizzo.
La presente garanzia copre soltanto i prodotti originali SanDisk®. Solo per i consumatori dello Spazio economico europeo (SEE): né SanDisk Technologies, Inc. né le sue affiliate (“WDT”) forniranno supporto in relazione a prodotti che non sono stati importati o che non sono stati posti in commercio nello Spazio economico europeo (SEE) da WDT o con il consenso di WDT o che non sono stati venduti attraverso canali di vendita autorizzati da WDT.
Per formulare una richiesta di garanzia, si prega di contattare SanDisk al numero di telefono indicato nella tabella o all’indirizzo e-mail support@SanDisk.com entro il Periodo di Garanzia, fornendo la prova di acquisto (con data, luogo di acquisto e nome del rivenditore) nonché nome del prodotto, tipo e numero. Lei potrà restituire il Prodotto solo dopo aver ottenuto il numero di autorizzazione alla restituzione dei materiali (RMA) e rispettando qualsiasi altra linea guida indicata. Per ulteriori informazioni si prega di consultare la pagina sandisk.com/it-it/support. La presente garanzia è subordinata alla restituzione del Prodotto. SanDisk non è responsabile per i Prodotti smarriti o danneggiati durante la spedizione.
SanDisk può, a propria discrezione e laddove consentito dalla legge, alternativamente: (1) riparare o sostituire il Prodotto con un Prodotto nuovo, avente funzionalità equivalente o superiore, oppure con un altro prodotto equivalente; oppure (2) qualora SanDisk non fosse in grado di riparare o sostituire il Prodotto, rimborsare il valore di mercato del Prodotto corrente alla data della richiesta di garanzia.
SanDisk non sarà responsabile dei danni indiretti o consequenziali (inclusa la perdita di dati), o dei danni causati da un uso improprio (incluso l’uso in un dispositivo incompatibile o in modo inappropriato o comunque qualsiasi altro uso non conforme alle istruzioni d’uso), oppure causati da installazione non corretta, riparazione o modifica non professionali o da incidenti. Quanto precede costituisce l’intera responsabilità di SanDisk che non potrà in ogni caso superare il prezzo da Lei pagato, maggiorato dei costi necessari sostenuti per la richiesta di garanzia. I prodotti SanDisk non devono essere usati in applicazioni il cui malfunzionamento possa rischiare di causare lesioni o la morte, come nel caso di sistemi di sostegno alla vita. SANDISK DECLINA TUTTE LE GARANZIE IMPLICITE E ESPLICITE NEI LIMITI CONSENTITI DALLA LEGGE. QUALORA SANDISK NON POSSA DECLINARE LE GARANZIE IMPLICITE IN BASE ALLA LEGGE APPLICABILE, ALLORA NEI LIMITI CONSENTITI DALLA LEGGE, TALI GARANZIE IMPLICITE SONO LIMITATE ALLA DURATA DELLA GARANZIA ESPRESSA. LA DURATA DELLA GARANZIA SUI PRODOTTI SOSTITUITI SARÀ PARI AL PERIODO RESIDUO DI GARANZIA SUL SUO PRODOTTO ORIGINARIO. ALCUNI STATI (O GIURISDIZIONI) NON CONSENTONO L’ESCLUSIONE O LA LIMITAZIONE DELLA RESPONSABILITÀ PER DANNI INCIDENTALI O CONSEQUENZIALI, PERTANTO L’ESCLUSIONE O LA LIMITAZIONE SOPRA INDICATA POTREBBE NON ESSERE APPLICABILE NEI SUOI CONFRONTI.
La presente limitata garanzia Le conferisce specifici diritti di legge. Le leggi nazionali, statali o locali potrebbero attribuirLe altri diritti che non sono pregiudicati dalla presente garanzia.
SanDisk Limited Warranty for SanDisk Brand Consumer Flash Products
(see separate Western Digital Limited Warranty for SanDisk Brand Consumer HDD Products)
SanDisk provides this limited warranty to the end user purchaser (“You”), that this product (the “Product”), excluding content and or software supplied with or on the Product, will be free from material defects in manufacture, will conform to SanDisk's published product specifications, and will be fit for normal use in accordance with published instructions during the Warranty Period specified in the table commencing on the date of purchase provided that the Product is legally placed on the market. This warranty is provided only to You and is not transferable.
This warranty does not cover use of the Product in connection with the following uses or devices (as determined by SanDisk): (i) normal wear and tear, (ii) video monitoring, security, and surveillance devices, (iii) internet protocol/network cameras, (iv) in-car recording devices/dashboard cameras/black box cameras, (v) display devices that loop video, (vi) continuous recording set top box devices, (vii) continuous data logging devices like servers, or (viii) other excessive uses that exceed normal use in accordance with published instructions. The warranty exclusions set forth in points (ii)-(vii) above do not apply to the following: SanDisk High Endurance Video Monitoring microSD Cards located here.
This warranty covers only original SanDisk® consumer flash products. United States consumers only: SanDisk will not provide any support for any SanDisk® products that SanDisk Technologies, Inc. has not imported into the United States and sold through its authorized channels.
To make a warranty claim please contact SanDisk at the telephone number in the table or support@SanDisk.com within the Warranty Period and provide proof of purchase (showing date and place of purchase and name of the reseller) and product name, type and number. You may return the Product after first obtaining a Return Material Authorization number and following any other guidelines listed. For further information see sandisk.com/support. This warranty is conditioned upon the return of the Product. SanDisk is not responsible for any Product lost or damaged during shipping. California consumers only: California law provides that for in-warranty service, California residents have the option to return the Product to (A) the retail store location where the Product was purchased or (B) to another retail store location that sells the SanDisk product of the same type.
SanDisk may, at its option, either: (1) repair or replace the Product with a new reconditioned or refurbished Product of equal or greater capacity, or another equivalent product; or (2) refund the current market value of the Product at the time the warranty claim is made to SanDisk if SanDisk is unable to repair or replace the Product. In the case of replacements, SanDisk may replace the Product with one that was previously used, repaired, and tested to meet SanDisk specifications. SanDisk will not be liable for indirect or consequential damage (including loss of data), or for damage caused by improper use (including use in an incompatible device or manner and use otherwise not in accordance with the instructions), or by improper installation, unprofessional repair, modification or accident. This constitutes SanDisk's entire liability which will never exceed the price you paid for it, plus the necessary costs you made for the warranty claim. SanDisk products must not be used in applications where failure could threaten injury or life, such as life support systems. SANDISK DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES TO THE FULLEST EXTENT PERMITTED BY LAW. IF SANDISK CANNOT DISCLAIM IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN TO THE EXTENT POSSIBLE, SUCH IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THE EXPRESS WARRANTY. THE WARRANTY DURATION ON ANY REPLACED PRODUCT WILL BE THAT PORTION OF THE WARRANTY PERIOD REMAINING ON YOUR ORIGINAL PRODUCT. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.
This limited warranty gives you specific legal rights. National, state and local laws may grant you other rights that are not affected by this warranty.
SANDISK MANUFACTURER'S RETAIL PRODUCTS LIMITED WARRANTY - AMERICAS (NON-US)
SanDisk warrants to the end user, that this product, excluding content and or software supplied with or on the product, will be free from material defects in manufacture, will conform to SanDisk's published product specifications and be fit for normal use during the Warranty Period specified in the table commencing on the date of purchase provided that the product is legally placed on the market. This warranty is provided only to You and is not transferable. Název produktu Exkluzivní
This warranty does not cover use of the Product in connection with the following uses or devices (as determined by SanDisk): (i) normal wear and tear, (ii) video monitoring, security, and surveillance devices, (iii) internet protocol/network cameras, (iv) in-car recording devices/dashboard cameras/black box cameras, (v) display devices that loop video, (vi) continuous recording set top box devices, (vii) continuous data logging devices like servers, or (viii) other excessive uses that exceed normal use in accordance with published instructions. The warranty exclusions set forth in points (ii)-(vii) above do not apply to the following: SanDisk High Endurance Video Monitoring microSD Cards located here.
This warranty covers only original SanDisk® consumer flash products. To the extent permitted by law, SanDisk reserves the right to decline warranty support to goods not imported through authorized channels.
To make a warranty claim please contact SanDisk at the telephone number in the table or support@SanDisk.com within the Warranty Period and provide proof of purchase (showing date and place of purchase and name of the reseller) and product name, type and number. You may return the product after first obtaining a Return Material Authorization number and following any other guidelines listed. For further information see sandisk.com/support. This warranty is conditional upon the return of the Product. SanDisk is not responsible for any Product lost or damaged during shipping.
SanDisk may at its option repair this product or provide you with an equivalent product; and if unable to repair or replace the product, will refund the purchase price. SanDisk will not be liable for indirect or consequential damage (including loss of data), or for damage caused by improper use (including use in an incompatible device and use not in accordance with the instructions), or by improper installation, unprofessional repair, modification or accident. This constitutes SanDisk's entire liability which will never exceed the price you paid for it, plus the necessary costs you made for the warranty claim. SanDisk products must not be used in applications where failure could threaten injury or life, such as life support systems. SANDISK DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES TO THE FULLEST EXTENT PERMITTED BY LAW. IF SANDISK CANNOT DISCLAIM IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN TO THE EXTENT POSSIBLE, SUCH IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THE EXPRESS WARRANTY. THE WARRANTY DURATION ON ANY REPLACED PRODUCT WILL BE THAT PORTION OF THE WARRANTY PERIOD REMAINING ON YOUR ORIGINAL PRODUCT.
National, state and local laws may grant you other rights that are not affected by this warranty.
Australia consumers only: SanDisk's products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the products repaired or replaced if the products fail to be of acceptable quality and the failure does not amount to a major failure.
Garantieerklärung
Garantie von Western Digital für HDD-Produkte der Marken Western Digital Ultrastar und HGST
Western Digital gewährleistet, dass das HDD-Produkt der Marke Western Digital Ultrastar oder HGST ("das Produkt") bei sachgemäßer Installation und Verwendung gemäß den entsprechenden Angaben von Western Digital für Produkte dieser Art frei von Material- und Verarbeitungsmängeln ist und während des Garantiezeitraums im Wesentlichen den Spezifikationen von Western Digital für Produkte dieser Art entspricht.
Garantieumfang
Diese Garantie gilt für neue HDDs der Marken Western Digital Ultrastar und HGST, die vom ursprünglichen Käufer bei einem autorisierten Händler zum bestimmungsgemäßen Gebrauch und nicht zum Weiterverkauf erworben wurden.
Garantiezeitraum
Die Länge des von Western Digital gewährten Garantiezeitraums variiert je nach Produkt. Unter www.westerndigital.com/legal/warranty können Sie den Garantiezeitraum für Ihr spezifisches Produkt einsehen. Sie müssen möglicherweise einen gültigen Kaufbeleg vorlegen, um einen Anspruch auf Garantie geltend zu machen. Wenn Sie nicht über einen gültigen Kaufbeleg verfügen, beginnt der Garantiezeitraum ab dem Datum des Verkaufs des Produkts von Western Digital an den autorisierten Händler.
Mein Produkt ist defekt. Was muss ich tun?
Bevor Sie sich bei einem Problem mit einem Produkt an den Garantieservice wenden, sollten Sie das von Western Digital oder Ihrem Wiederverkäufer/Händler vorgesehene Verfahren zur Fehlersuche nutzen.
Bevor Sie den Garantieservice in Anspruch nehmen können, benötigen Sie eine Rücksendegenehmigung (Return Materials Authorization, RMA) und die Rücksendeadresse. Diese können Sie beim zuständigen Western Digital Call Center auf der folgenden Seite anfordern: https://www.westerndigital.com/support/international-numbers-hdd. Das von der Garantie gedeckte Produkt muss mit angemessener Verpackung an unser Logistikcenter gesendet werden. Verpackungshinweise finden Sie auf folgender Seite: https://www.westerndigital.com/support/store/packaging-instructions. Alle erforderlichen Kosten und Gebühren für Versand und Versicherung müssen von Ihnen übernommen werden. Vor der Rückgabe des Produkts sollten darauf befindliche personenbezogene Daten gelöscht werden.
Welche Leistungen übernimmt Western Digital?
Western Digital sendet Ihnen als Ersatz für das Produkt ein Gerät mit vergleichbarer Funktionalität. Die Versandkosten für das Ersatzgerät trägt Western Digital. Western Digital kann ein Produkt gegen ein Ersatzprodukt austauschen, das bereits in Gebrauch war, repariert wurde und gemäß den Spezifikationen von Western Digital getestet wurde. Das Ersatzprodukt geht ab der Übergabe an das Beförderungsunternehmen an der Versandstelle von Western Digital in Ihr Eigentum über und das zurückgesendete Produkt bleibt Eigentum von Western Digital. Sie sind für den Import des Ersatzprodukts verantwortlich, falls erforderlich. Western Digital sendet das Originalprodukt nicht an den Endbenutzer zurück. Es liegt demnach in der Verantwortung des Endbenutzers, auf dem Gerät befindliche Daten vor der Rücksendung zu entfernen. Die Wiederherstellung von Daten wird von der Garantie nicht abgedeckt und ist nicht Bestandteil des Rücksendeverfahrens. Western Digital übernimmt die Gewährleistung für die Ersatzprodukte für den verbleibenden Garantiezeitraum des Originalprodukts oder für 90 Tage (der längere der beiden Zeiträume wird angewendet).
Was ist durch die Garantie nicht abgedeckt?
Die Garantie gilt nicht für Schäden, die durch nicht sachgerechten Gebrauch, Unfälle, Nachlässigkeit oder Veränderungen an Hardware oder Software, Manipulation, von den Produktspezifikationen abweichende ungeeignete physische Einflüsse oder ungeeignete Betriebsumgebungen, unsachgemäße Wartung oder Fehler infolge der Nutzung eines Produkts außerhalb des Verantwortungsbereichs von Western Digital entstehen. Es kann nicht garantiert werden, dass das Gerät unterbrechungs- und fehlerfrei funktioniert und frei von Konstruktionsfehlern ist. Es besteht keine Garantie für Datenverlust oder -beschädigung – Sie sind dafür verantwortlich, die auf dem Produkt gespeicherten Daten regelmäßig auf einem separaten Speichergerät zu sichern. Es besteht keine Garantie für Produkte mit entfernten oder manipulierten Typenschildern. Es besteht keine Garantie für jegliche mit dem Produkt in Zusammenhang stehende Software, insbesondere Softwaretreiber, Tools oder Anwendungen. Sämtliche Software wird WIE GESEHEN bereitgestellt. WESTERN DIGITAL BIETET KEINE WEITEREN GEWÄHRLEISTUNGEN IRGENDEINER ART, INSBESONDERE STILLSCHWEIGENDE GARANTIEN ODER GEWÄHRLEISTUNGEN DER MARKTGÄNGIGKEIT UND EIGNUNG FÜR EINEN BESTIMMTEN ZWECK. IN EINIGEN RECHTSSYSTEMEN SIND ZEITLICHE BESCHRÄNKUNGEN STILLSCHWEIGENDER GARANTIEN NICHT ZULÄSSIG. DESHALB TRIFFT DIESE BESCHRÄNKUNG MÖGLICHERWEISE NICHT AUF SIE ZU. Western Digital ist nicht dafür verantwortlich, ein Produkt, das nicht von dieser Garantie abgedeckt ist, an Sie zurückzusenden.
Inwiefern ist unsere Haftung begrenzt?
WESTERN DIGITAL UND SEINE TOCHTERGESELLSCHAFTEN, LIEFERANTEN, VERTRIEBSHÄNDLER UND WIEDERVERKÄUFER ÜBERNEHMEN KEINE HAFTUNG FÜR FOLGENDES: 1) SCHADENSERSATZANSPRÜCHE DRITTER GEGEN SIE (MIT AUSNAHME VON KÖRPERLICHEN VERLETZUNGEN, TODESFÄLLEN UND SCHÄDEN AN SACHEIGENTUM); 2) VERLUST ODER BESCHÄDIGUNG IHRER DATEN; 3) BESONDERE, INDIREKTE ODER ZUFÄLLIG ENTSTANDENE SCHÄDEN ODER WIRTSCHAFTLICHE FOLGESCHÄDEN (EINSCHLIESSLICH ENTGANGENER GEWINNE ODER EINSPARUNGEN), SELBST WENN ÜBER DIE MÖGLICHKEIT SOLCHER SCHÄDEN INFORMIERT WURDE. IN EINIGEN RECHTSSYSTEMEN SIND HAFTUNGSBEGRENZUNGEN UND BESCHRÄNKUNGEN FÜR NEBEN- ODER FOLGESCHÄDEN NICHT ZULÄSSIG. DESHALB TREFFEN DIESE BESCHRÄNKUNGEN MÖGLICHERWEISE NICHT AUF SIE ZU. Western Digital behält sich das Recht vor, diese Garantiebedingungen jederzeit zu ändern.
Wie werden geltende gesetzliche Bestimmungen angewendet?
DIESE GARANTIE GEWÄHRT IHNEN EINEN BESTIMMTEN RECHTSANSPRUCH. DARÜBER HINAUS STEHEN IHNEN MÖGLICHERWEISE WEITERE RECHTE ZU, DIE SICH VON RECHTSSYSTEM ZU RECHTSSYSTEM UNTERSCHEIDEN.
SanDisk (“G-Technology”) Limited Warranty for G-Technology® Flash Products
(see separate Western Digital Limited Warranty for G-Technology® HDD Products)
Tato omezená záruka se vztahuje na nová úložná zařízení společnosti G-Technology® flash zakoupená od autorizovaného prodejce společnosti G-Technology původním kupujícím pro účely běžného použití, nikoli dalšího prodeje. Společnost G-Technology zaručuje, že produkt krytý zárukou nemá vady materiálu a zpracování, kromě výjimek uvedených níže.
Tato omezená záruka má platnost 1 rok, 2 roky, 3 roky nebo 5 let, nebo platí po pevně stanovenou dobu od data zakoupení, v závislosti na tom, kdy a kde byl produkt původně zakoupen. Konkrétní záruku pro svůj produkt od společnosti G-Technology naleznete na stránce https://shop.sandisk.com/cs-cz/support. Jako důkaz oprávněnosti záruky může být vyžadován platný doklad o zakoupení. Pokud platný doklad o zakoupení nemáte, bude doba platnosti omezené záruky počítána od data prodeje společností G-Technology autorizovanému distributorovi.
Omezená záruka nepokrývá poškození vzniklá na základě komerčního používání, zneužívání, nehody, změny či úpravy hardwaru nebo softwaru, neoprávněného využívání, nevhodného fyzického či provozního prostředí mimo rámec specifikací produktu, nevhodné údržby či chyb způsobených produktem, za který společnost G-Technology není odpovědná. Neposkytuje se žádná záruka provozu bez přerušení či bez chyb. Neposkytuje se žádná záruka na ztrátu dat – data uložená v zařízení je nutné pravidelně zálohovat na jiné úložné zařízení. Neposkytuje se žádná záruka na produkt s odstraněnými či pozměněnými identifikačními štítky. SPOLEČNOST G-TECHNOLOGY NEPOSKYTUJE ŽÁDNÉ JINÉ ZÁRUKY JAKÉHOKOLIV DRUHU, VČETNĚ, AVŠAK BEZ OMEZENÍ NA IMPLICITNÍ ZÁRUKY PRODEJNOSTI A VHODNOSTI PRO KONKRÉTNÍ ÚČEL. NĚKTERÉ JURISDIKCE NEUMOŽŇUJÍ OMEZENÍ IMPLICITNÍCH ZÁRUK, TOTO OMEZENÍ SE NA VÁS TEDY NEMUSÍ VZTAHOVAT. Společnost G-Technology není zodpovědná za vrácení produktu, na který se nevztahuje záruka.
Pokud máte potíže s určitým produktem, vyzkoušejte před využitím omezeného záručního servisu nejprve postupy řešení problémů, které poskytuje společnost G-Technology nebo příslušný prodejce. Abyste mohli využít omezený záruční servis, musíte nejprve získat číslo RMA (Return Materials Authorization) a zasílací adresu – za tímto účelem se obraťte na příslušné call centrum společnosti G-Technology uvedené na stránce https://shop.sandisk.com/cs-cz/support. Jednotku SpinCo je nutné vracet našemu logistickému středisku zabalenou do schváleného obalu. Pokyny týkající se balení najdete na adrese https://shop.sandisk.com/cs-cz/support. Jste povinni uhradit jakékoli účtované poplatky za dopravu, daně a pojištění při přepravě jednotky do našeho logistického střediska. Před vrácením produktu byste z něj měli odstranit veškeré osobní informace.
Společnost G-Technology vymění danou jednotku za funkční náhradu, přičemž doprava je hrazena předem. Společnost G-Technology může váš produkt vyměnit za produkt, který již byl použit, opraven a testován, aby se ověřilo, zda vyhovuje specifikacím společnosti G-Technology. Nárok na vyměněný produkt získáváte při doručení přepravci na dodacím místě společnosti G-Technology. Nesete odpovědnost za dodání reklamovaného produktu, pokud se reklamace řeší tímto způsobem. Společnost G-Technology nevrátí původní jednotku, za přesun dat na jiné zařízení před vrácením produktu jste tedy odpovědní vy. Obnovení dat není touto omezenou zárukou pokryto a není součástí postupu vracení zboží. Společnost G-Technology zaručuje, že na vyměněný produkt se vztahuje zbývající část záruční doby na původní produkt nebo záruka platná 90 dnů, podle toho, která z nich je delší.
SPOLEČNOST G-TECHNOLOGY A JEJÍ PŘIDRUŽENÉ SPOLEČNOSTI, DODAVATELÉ, DISTRIBUTOŘI A PRODEJCI NENESOU ODPOVĚDNOST ZA ŽÁDNOU Z NÁSLEDUJÍCÍCH SITUACÍ: 1) TŘETÍ STRANA SE NA VÁS DOMÁHÁ ODŠKODNĚNÍ ZA POŠKOZENÍ (KROMĚ TĚLESNÝCH ZRANĚNÍ VČETNĚ ÚMRTÍ A HMOTNÉHO OSOBNÍHO MAJETKU); 2) ZTRÁTA NEBO POŠKOZENÍ VAŠICH DAT; NEBO 3) ZVLÁŠTNÍ PŘÍPAD NEÚMYSLNÉHO NEBO NEPŘÍMÉHO POŠKOZENÍ ČI JAKÉKOLI NÁSLEDNÉ ŠKODY NA ZISKU (VČETNĚ ZTRÁTY ZISKŮ ČI ÚSPOR), A TO I V PŘÍPADĚ, ŽE SPOLEČNOST HGST BYLA O MOŽNOSTI VZNIKU TĚCHTO RIZIK INFORMOVÁNA. NĚKTERÉ JURISDIKCE NEUMOŽŇUJÍ OMEZENÍ ODPOVĚDNOSTI, NEÚMYSLNÁ POŠKOZENÍ ČI NÁSLEDNÁ POŠKOZENÍ, VÝŠE UVEDENÁ OMEZENÍ SE NA VÁS TEDY NEMUSÍ VZTAHOVAT.
TATO OMEZENÁ ZÁRUKA VÁM DÁVÁ SPECIFICKÁ ZÁKONNÁ PRÁVA. MŮŽETE MÍT ROVNĚŽ DALŠÍ PRÁVA, KTERÁ SE LIŠÍ V ZÁVISLOSTI NA JURISDIKCI.
Politique de garantie des produits à usage commercial
Limited Warranty for Western Digital® and SanDisk® Commercial Hardware Flash-based Drive Products
VEUILLEZ LIRE ATTENTIVEMENT LES CONDITIONS GÉNÉRALES SUIVANTES AVANT L'ACHAT, L'OUVERTURE OU ENCORE L'UTILISATION DU PRODUIT FABRIQUÉ PAR SANDISK TECHNOLOGIES, INC. (LE « FABRICANT »). L'UTILISATION DU PRODUIT VAUT POUR ACCEPTATION DES CONDITIONS GÉNÉRALES DE CETTE DÉCLARATION DE GARANTIE LIMITÉE (L'« ACCORD »). EN CAS DE REFUS DES CONDITIONS GÉNÉRALES DE CET ACCORD, N'UTILISEZ PAS LE PRODUIT.
A. Informations de garantie
1. This warranty ("Warranty") is provided by SanDisk Technologies, Inc. and its applicable subsidiaries (collectively, "Manufacturer"), is non-transferable, and applies only to the Commercial Hardware Drive Products identified in the Table in Section F below (each, a "Product"). The Warranty is provided solely to the original end user purchaser of this Product (“Customer”).
2. This Warranty does not cover purchases of the Products from a Reseller by a party who is not intending to be the end user of the product. The warranty and support for that product must be initiated by the distributing or reselling party from which the purchase was made ("Reseller") on that party’s behalf.
3. Cette garantie ne couvre pas les produits contrefaits, falsifiés ou provenant du marché gris. Le Fabricant ne fournira aucune assistance pour les Produits (i) non transportés par ses soins (ou dont il a autorisé le transport) dans leur pays de vente et/ou (ii) qui ont été vendus en dehors des canaux autorisés.
4. Chaque Produit est exclusivement destiné à un usage commercial et ne doit pas être utilisé par les ménages ou les particuliers. Cette Garantie ne couvre aucune utilisation personnelle non commerciale du Produit. Si vous avez acheté ce produit auprès d'un revendeur agréé pour un usage personnel non commercial, merci de vous reporter aux clauses applicables dans la garantie associée à la vente au détail de ce Produit, consultable à l'adresse suivante : https://www.sandisk.com/warranty.
5. Si le Produit du Client inclut des programmes logiciels autonomes distincts fournis par le Fabricant (par ex., SSD Dashboard), l'utilisation de ces programmes est régie par le Contrat de licence de l'utilisateur final qui leur est associé et non par le présent Accord.
B. Informations relatives à l'assistance technique pour la Période de garantie
1. Any technical support issues or warranty claims for the Products should be processed through the party from whom Customer purchased the Product.
2. Si le produit en question est déjà intégré ou préinstallé dans un dispositif ou un système informatique tiers, le Client doit contacter le fabricant officiel dudit produit tiers pour obtenir une assistance technique de base de sa part en faisant valoir la garantie associée.
3. If Customer purchased this product directly from Manufacturer, then Customer may seek technical support by contacting Customer Service within the Warranty Period by email at support@SanDisk.com or at the telephone number for Customer’s region found at https://www.sandisk.com/support/international-phone-numbers. Such technical support shall only address errors which are solely attributable to the manufacture of the Product.
C. Conditions de garantie
1. Manufacturer warrants to Customer that this Product, excluding content and/or software (if applicable) supplied with or within the Product, will, during the applicable Warranty Period (as defined below) specified below under normal use conditions, (a) be free from material defects in material or workmanship and, (b) will materially conform to Manufacturer's published product Specifications (as defined below). A Product will be considered to have a material defect or to be materially defective only if such Product does not meet the stated design lifetime (up to the applicable Warranty Period) and is returned to the appropriate location within the Warranty Period and subject to applicable performance threshold information contained in the Product's datasheet (as produced or provided by Manufacturer).
“Specifications” shall mean operational elements, features, reliability characteristics and functional design specifications for a Product stated in the Product specifications (i.e., documents labeled as “specification” or “data sheet” and such Product’s qualification report).
2. Cette Garantie ne couvre pas les dommages causés à ce Produit résultant d'un accident, d'un abus, d'une violation, d'une catastrophe naturelle ou personnelle, d'une mauvaise installation, de la présence d'un produit tiers dans un système informatique ou encore de tout démontage, toute réparation ou modification sans autorisation. Un Produit peut être utilisé dans des conditions qui provoquent sa détérioration (et donc l'expiration de sa Garantie) avant l'expiration du délai indiqué dans la Période de garantie, comme stipulé dans les caractéristiques d'endurance applicables.
3. En cas de conflit entre les conditions du présent Accord et tout ensemble valide de conditions de garantie existant entre le Client et le Fabricant, ce dernier prévaudra sur le présent Accord. Cependant, le présent Accord prévaudra sur les conditions préimprimées sur tous les formulaires du Client, y compris, mais sans s'y limiter, les bons de commande émis par ledit Client.
D. Réclamations au titre de la garantie
1. To make a warranty claim, Customer may either (a) contact the Reseller within the Warranty Period and provide proof of purchase and the returning party's original purchase status (showing date, place of purchase and name of the Reseller as applicable) and product name, type and number or (b) receive a RMA number from Manufacturer and follow Manufacturer’s warranty return procedures. Only the Customer is entitled to exercise the Warranty, and such Customer must return the Product following the guidelines listed by Reseller and/or Manufacturer, including a detailed statement of the problem sufficient to readily reproduce the problem. Manufacturer reserves the right, at its discretion, to direct the Customer to return products through the Reseller.
2. Le retour pourra se faire vers un autre pays que celui dans lequel le Client réside et/ou a acheté le Produit.
3. If Customer purchased the Product directly from Manufacturer and believes that it fails to comply with the warranty, then Customer will abide by Manufacturer’s then-current Return Material Authorization (“RMA”) process and Customer shall request an RMA number from Customer Service upon presenting a summary of the defect. Manufacturer will then issue an RMA number to Customer, together with instructions on shipping to Manufacturer the Product believed by Customer to be defective. Customer will return any such Product believed to be defective in an appropriate container, which will conspicuously bear the RMA number Customer obtains from Manufacturer prior to return. Products returned to Manufacturer under this section, and any repaired or replaced Products under this Exhibit, will be delivered to and from Manufacturer at Manufacturer’s expense and risk. Manufacturer (or a contractor of Manufacturer) shall assess the Product and, upon finding a defect, process the return at Manufacturer’s sole expense. If Manufacturer determines that a defect does not exist in such Product, Customer will reimburse Manufacturer for all expenses associated with the return of such Product. Products improperly labelled, packaged or shipped may result in a voiding of the warranty for that Product. Manufacturer is not responsible for damage incurred during shipping to our RMA receiving locations.
4. Le Fabricant peut choisir de réparer ou de remplacer tout Produit non conforme. Si remplacement il y a, celui-ci sera effectué contre un Produit neuf ou reconditionné présentant des caractéristiques équivalentes ou supérieures à celles du Produit retourné. Si le Fabricant n'est pas en mesure de réparer ou de remplacer le Produit non conforme, ou si de telles options ne sont pas commercialement raisonnables, le Fabricant devra alors rembourser le Client. La valeur du remboursement équivaudra, à la discrétion du Fabricant, soit (a) à la valeur de remplacement du Produit non conforme, soit (b) à la valeur proportionnelle d'achat du Produit non conforme, calculée en fonction de la durée de la période de garantie pendant laquelle le Client n'a pas pu utiliser le Produit. Les produits obsolètes ou arrêtés peuvent être remplacés par un Produit identique ou, par un produit de fonction et de capacité similaires si aucun Produit identique n'est disponible. Le recours du Client en vertu de cette section peut être conditionné à l'exigence par le Fabricant du retour physique du Produit.
5. Le Fabricant n'est nullement responsable des pertes ou dommages causés aux données dans le cadre des processus de retour de marchandise RMA. Le Client comprend que le Fabricant peut sans le vouloir avoir accès aux données du Produit retourné pendant le processus de retour RMA. Afin de protéger les données sensibles contre la divulgation, le Fabricant recommande de supprimer autant de données sensibles du Produit que techniquement possible avant de l'envoyer pour sa prise en charge RMA. Si toutes les données ne sont ou ne peuvent pas être supprimées, le Client doit indemniser, défendre et dégager le Fabricant et le Revendeur de toute responsabilité éventuelle associée à la présence potentielle dans le Produit retourné de données sensibles et/ou à caractère personnel, que ces données concernent le Client lui-même ou tout autre tiers.
6. Manufacturer shall not be liable for (a) any incidental, indirect, special, exemplary, punitive or consequential damages, including but not limited to loss of profits and/or loss of data, other loss, damage or expense directly or indirectly arising from any defect or inability to use the Product or poor performance, either separately or in combination with other equipment, regardless of whether Manufacturer or the Customer has been advised of the possibility of such damages, nor (b) any amounts in the aggregate in excess of the purchase price paid for the applicable Product(s). Manufacturer is not liable for and does not cover under this Warranty, any costs associated with servicing, testing and/or the installation of Western Digital® or SanDisk® products, including the Product. This Warranty sets forth the entire liability and obligations of Manufacturer with respect to defects, breach of warranty, data loss or any other failure to perform or meet the Specifications associated with any Products.
7. Manufacturer products, including the Product, must not be used in applications where a failure or malfunction of the Product may threaten life or result in an injury, loss of property or damage to the environment, including without limitation, as critical components in aviation, automotive, nuclear, medical or life support systems (or any other form of ultra-hazardous applications) ("Critical Applications"), and under no circumstances shall Manufacturer have any Warranty or other obligations arising from any such Product uses. Without derogating from the above, unless specifically designated as such by Manufacturer in the Product Specifications, the Products are not designed or intended for use in automotive systems or applications. NOTWITHSTANDING ANYTHING TO THE CONTRARY, AS PRODUCTS HAVE VARIED FAILURE RATES AND A LIMITED USEFUL LIFE PERIOD WITH ENDURANCE LIMITS, THE RESPONSIBILITY FOR THE DESIGN, MANUFACTURING AND ADEQUATE TESTING OF CUSTOMER'S APPLICATIONS, SYSTEMS AND DEVICES USING PRODUCTS HEREIN LIES SOLELY WITH CUSTOMER. CUSTOMER IS RESPONSIBLE FOR PUTTING IN PLACE SAFETY MEASURES AND APPROPRIATE REDUNDANCIES, FAULT TOLERANT AND BACK-UP FEATURES SUFFICIENT TO PROTECT END USERS FROM ANY RISK OF DAMAGE, INJURY OR DEATH RESULTING FROM ANY FAILURE OR ANY OTHER ISSUE IN THE UTILIZATION OF THE PRODUCTS IN OR BY CUSTOMER'S APPLICATIONS, SYSTEMS OR DEVICES WHEN DEALING WITH CRITICAL APPLICATIONS AND SHALL OTHERWISE PROVIDE END USERS WITH ALERTS, USE AND MAINTENANCE INSTRUCTIONS TO AVOID SUCH RISKS.
E. AVERTISSEMENT
LA GARANTIE ÉNONCÉE DANS LE PRÉSENT DOCUMENT EST LA SEULE SOURCE DE DROITS DE GARANTIE DU CLIENT ASSOCIÉS AUX PRODUITS, ET REMPLACE TOUTES LES AUTRES GARANTIES, EXPLICITES, IMPLICITES OU STATUTAIRES, Y COMPRIS, MAIS SANS S'Y LIMITER, LES GARANTIES D'ADÉQUATION À UN USAGE PARTICULIER, DE QUALITÉ MARCHANDE ET DE NON-VIOLATION, QUI SONT TOUTES ÉCARTÉES PAR LE PRÉSENT DOCUMENT. AUCUN DROIT DE GARANTIE N'EST ACCORDÉ À UNE PARTIE AUTRE QUE LE CLIENT DU PRODUIT. LES LOIS DE CERTAINES JURIDICTIONS PEUVENT CONFÉRER D'AUTRES DROITS QUI NE SONT PAS AFFECTÉS PAR LA PRÉSENTE GARANTIE.
F. Période de garantie
1. La durée de la Garantie (la « Période de garantie ») mentionnée ci-dessus est établie en années civiles et commence à la date d'expédition du Produit par le fabricant.
Pour le groupe suivant de produits, la Période de garantie expire à la date qui survient en premier à la suite : (a) de la période indiquée pour le Produit identifié ci-dessous ou (b) du dépassement, dans le cadre de l'utilisation par le Client, de la limite d'endurance indiquée du Produit, qui est (i) le moment où le total des données cumulées du Produit (tel que défini sous l'attribut S.M.A.R.T. (E6h/230) « indicateur d'usure du support ») atteint 100 % de sa valeur d'endurance ; ou (ii) le nombre total de téraoctets écrits (ToW) du Produit tel qu'identifié dans le tableau ci-dessous ou dans les caractéristiques du Produit. En cas de conflit entre le tableau ci-dessous et les Caractéristiques du Produit, ces dernières prévalent.
| English | Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|---|
| German | Produktfamilie | SKU-Nr. | Garantiezeit | Belastbarkeit |
| French | Gamme de produits | UGS | Durée de garantie | Résistance |
| Chinese Traditional |
产品系列 | SKU | 质保期 | 耐久性 |
| Chines Simplified |
產品系列 | SKU | 保固長度 | 耐久度 |
| Korean | 제품군 | SKU | 보증 기간 | 내구성 |
| Japanese |
製品ファミリー | SKU番号 | 保証の長さ | 耐久性 |
| Product Family: Western Digital-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| WD Blue SN580 NVMe™ SSD | WDS100T3B1E-00CHF0 | Five (5) years | 600 TBW |
| Western Digital CL SN520 NVMe™ SSDs | SDAPMUW-128G-1022 SDAPMUW-256G-1022 SDAPMUW-512G-1022 SDAPNUW-128G-1022 SDAPNUW-256G-1022 SDAPNUW-512G-1022 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital CL SN720 NVMe™ SSDs | SDAQNTW-256G-1022 SDAQNTW-512G-1022 SDAQNTW-1T00-1022 SDAQNTX-2T00-1022 |
Five (5) years | 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital PC SN520 NVMe™ SSD | SDAPTUW-128G SDAPTUW-256 SDAPTUW-512G SDAPMUW-128G SDAPMUW-256 SDAPMUW-512G SDAPNUW-128G SDAPNUW-256 SDAPNUW-512G |
Five (5) years | 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW |
| Western Digital PC SN720 NVMe™ SSD | SDAPNTW-256G SDAPNTW-512G SDAPNTW-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN730 NVMe™ SSD | SDBPNTY-256G SDBPNTY-512G SDBPNTY-1T00 SDBQNTY-256G SDBQNTY-512G SDBQNTY-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN735 NVMe™ | SDBPNHH-256G SDBPNHH-512G SDBPNHH-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN740 NVMe™ | SDDPTQD-256G SDDPTQD-512G SDDPTQD-1T00 SDDPTQE-2T00 SDDPNQD-256G SDDPNQD-512G SDDPNQD-1T00 SDDPNQE-2T00 SDDQTQD-256G SDDQTQD-512G SDDQTQD-1T00 SDDQTQE-2T00 SDDQNQD-256G SDDQNQD-512G SDDQNQD-1T00 SDDQNQE-2T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW |
| Western Digital IX SN530 NVMe™ SSD, TLC | SDBPTPZ-256G-XI SDBPTPZ-512G-XI SDBPTPZ-1T00-XI SDBPNPZ-256G-XI SDBPNPZ-512G-XI SDBPNPZ-1T00-XI SDBPNPZ-2T00-XI |
Five (5) years | 200 TBW 400 TBW 800 TBW 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital IX SN530 NVMe™ SSD, SLC | SDBPTPZ-085G-XI SDBPTPZ-170G-XI SDBPTPZ-340G-XI SDBPNPZ-085G-XI SDBPNPZ-170G-XI SDBPNPZ-340G-XI |
Five (5) years | 4000 TBW 8000 TBW 16000 TBW 4000 TBW 8000 TBW 16000 TBW |
| Western Digital PC SN530 NVMe™ SSD | SDBPTPZ-256G SDBPTPZ-512G SDBPTPZ-1T00 SDBPMPZ-256G SDBPMPZ-512G SDBPMPZ-1T00 SDBPNPZ-256G SDBPNZ-512G SDBPNZ-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SA530 SATA SSD | SDASB8Y-256G-1122 SDASB8Y-512G-1122 SDASB8Y-1T00-1122 SDASN8Y-256G-1122 SDASN8Y-512G-1122 SDASN8Y-1T00-1122 SDATB8Y-256G-1122 SDATB8Y-512G-1122 SDATB8Y-1T00-1122 SDATN8Y-256G-1122 SDATN8Y-512G-1122 SDATN8Y-1T00-1122 SDASB8Y-256G SDASB8Y-512G SDASB8Y-1T00 SDASN8Y-256G SDASN8Y-512G SDASN8Y-1T00 SDATB8Y-256G SDATB8Y-512G SDATB8Y-1T00 SDATN8Y-256G SDATN8Y-512G SDATN8Y-1T00 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital PC SN810 NVMe™ SSD |
SDCPNRY-256G SDCPNRY-512G SDCPNRY-1T00 SDCPNRZ-2T00 SDCQNRY-256G SDCQNRY-512G SDCQNRY-1T00 SDCQNRZ-2T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW |
| Product Family: SanDisk-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| U110 mSATA SSDs | SDSA6DM-016G SDSA6DM-024G SDSA6DM-032G |
One (1) year | See Specifications |
| Extreme Pro SATA SSDs | SDSSDXPS-960G-G25 SDSSDXPS-480G-G25 SDSSDXPS-240G-G25 |
Ten (10) years | 80 TBW |
| Solid State Drive SSDs | SDSSDP-128G-G25 SDSSDP-064G-G25 |
Three (3) years | See Specifications |
| U110 2.5" SSDs | SDSA6GM-032G SDSA6GM-064G-1022 SDSA6GM-064G-1122 SDSA6GM-128G-1022 SDSA6GM-128G-1122 |
Three (3) years | See Specifications |
| U110 mini mSATA SSDs | SDSA6FM-016G SDSA6FM-024G SDSA6FM-032G |
One (1) year | See Specifications |
| U110 m.2 SSDs | SDSA6MM-008G SDSA6MM-016G SDSA6MM-024G SDSA6MM-032G SDSA6PM-064G SDSA6PM-128G |
One (1) year | See Specifications |
| Ultra II SATA SSDs | SDSSDHII-960G-G25 SDSSDHII-480G-G25 SDSSDHII-240G-G25 SDSSDHII-120G-G25 |
Three (3) years | 80 TBW |
| X110 mSATA SSDs | SD6SF1M-256G-1022 SD6SF1M-256G-1022I SD6SF1M-128G-1022 SD6SF1M-128G-1022I SD6SF1M-064G-1022 SD6SF1M-064G-1022I SD6SF1M-032G-1022 SD6SF1M-032G-1022I |
Five (5) years | See Specifications |
| X110 2.5" SSDs | SD6SB1M-064-1022I SD6SB1M-064G-1022 SD6SB1M-128-1022I SD6SB1M-128G-1022 SD6SB1M-256-1022I SD6SB1M-256G-1022 SD6SB1M-064G SD6SB1M-128G SD6SB1M-256G |
Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years One (1) year One (1) year |
See Specifications |
| X210 2.5" SSDs | SD6SB2M-128G-1022I SD6SB2M-256G-1022I SD6SB2M-512G-1022 |
Five (5) years | 80 TBW |
| X210 SATA 2.5" | SD6SB2M-128G SD6SB2M-256G SD6SB2M-512G |
One (1) year | 80 TBW |
| X300s 2.5" SSDs | SD7SB3Q-064G-1022I SD7SB3Q-064G-1022 SD7SN3Q-064G-1122 SD7UB2Q-010T-1022 SD7UB2Q-010T-1122 SD7UB2Q-512G-1022 SD7UB2Q-512G-1122 SD7UB3Q-128G-1022 SD7UB3Q-128G-1122 SD7UB3Q-256G-1022 SD7UB3Q-256G-1122 SD7UN3Q-128G-1022 SD7UN3Q-256G-1022 SD7UN3Q-512G-1122 |
Five (5) years | 80 TBW |
| X300s SATA 2.5" SSDs | SD7SB2Q-010T SD7SB2Q-512G SD7SB3Q-064G SD7SB3Q-128G SD7SB3Q-256G SD7UB2Q-512G SD7UB3Q-128G SD7UB3Q-256G |
Three (3) years | 80 TBW |
| X300s M.2 SSDs | SD7SN3Q-064G SD7SN3Q-128G SD7SN3Q-256G SD7SN3Q-512G SD7UN3Q-128G SD7UN3Q-256G SD7UN3Q-512G |
Three (3) years | 80 TBW |
| X300 2.5" SSDs | SD7SB6S-128G SD7SB6S-256G SD7SB7S-010T SD7SB7S-512G SD7UB6S-128G SD7UB6S-256G SD7UB7S-512G SD7SB7S-960G SD7SB6S-128G-1122 SD7SB6S-256G-1122 SD7SB7S-010T-1122 SD7SB7S-512G-1122 SD7SF6S-128G-1122 SD7SF6S-256G-1122 |
Three (3) years | 80 TBW |
| X300 M.2 2280 SSDs | SD7SN6S-128G SD7SN6S-256G SD7SN6S-512G SD7UN6S-128G SD7UN6S-256G SD7UN6S-512G |
Three (3) years | 80 TBW |
| X300 mSATA SSDs | SD7SF6S-128G SD7SF6S-256G SD7SF6S-512G-1122 |
Three (3) years Three (3) years Five (5) years |
80 TBW 80 TBW 80 TBW |
| X400 2.5" SSDs | SD8SB8U-1T00-1122 SD8TB8U-1T00-1122 SD8SB8U-512G-1122 SD8TB8U-512G-1122 SD8SB8U-256G-1122 SD8TB8U-256G-1122 SD8SB8U-128G-1122 |
Five (5) years | 320 TBW 320 TBW 160 TBW 160 TBW 80 TBW 80 TBW 72 TBW |
| X400 M.2 2280 SSDs | SD8SN8U-1T00-1122 SD8SN8U-512G-1122 SD8SN8U-256G-1122 SD8SN8U-128G-1122 SD8TB8U-128G-1122 |
Five (5) years | 320 TBW 160 TBW 80 TBW 72 TBW 72 TBW |
| Z400s 2.5" SSDs | SD8SBAT-256G-1122 SD8SBAT-128G SD8SBAT-128G-1122 SD8SBAT-064G SD8SBAT-064G-1122 SD8SBAT-032G SD8SBAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z400s mSATA SSDs | SD8SFAT-128G SD8SFAT-128G-1122 SD8SFAT-064G SD8SFAT-064G-1122 SD8SFAT-032G SD8SFAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z400s M.2 2280 SSDs | SD8SNAT-256G SD8SNAT-256G-1122 SD8SNAT-128G SD8SNAT-128G-1122 SD8SNAT-064G SD8SNAT-064G-1122 |
Five (5) years | 72 TBW 72 TBW 72 TBW 72 TBW 40 TBW 40 TBW |
| Z400s M.2 2242 SSDs | SD8SMAT-128G SD8SMAT-128G-1122 SD8SMAT-064G SD8SMAT-064G-1122 SD8SMAT-032G SD8SMAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z410 2.5" SSDs | SD8SBBU-120G-1122 SD8SBBU-240G-1122 SD8SBBU-480G-1122 |
Three (3) years | 40 TBW 80 TBW 120 TBW |
| X600 2.5”/7mm cased Non-SED SSDs | SD9SB8W-128G SD9SB8W-256G SD9SB8W-512G SD9SB8W-1T00 SD9SB8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 M.2 2280 Non-SED SSDs | SD9SN8W-128G SD9SN8W-256G SD9SN8W-512G SD9SN8W-1T00 SD9SN8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 2.5”M/7mm cased SED SSDs | SD9TB8W-128G SD9TB8W-256G SD9TB8W-512G SD9TB8W-1T00 SD9TB8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 M.2 2280 SED SSDs | SD9TN8W-128G SD9TN8W-256G SD9TN8W-512G SD9TN8W-1T00 SD9TN8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| Any Other Non-Customized Commercially Available SanDisk® SSD | XXXXXXXXXXXXXX | One (1) year | See Specifications |
Pour le groupe suivant de produits, la Période de garantie expire à la date qui survient en premier à la suite : (a) de la période indiquée pour le Produit identifié ci-dessous ou (b) du dépassement, dans le cadre de l'utilisation par le Client, de la limite maximum d'endurance indiquée du Produit, qui doit être mesurée en calculant le nombre moyen d'écritures sur disque par jour (DW/D) pour la durée de garantie prévue du Produit, telle qu'indiquée dans le tableau ci-dessous.
| Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|
| Optimus Extreme™ SAS SSDs | SDLKOE9W-100G-5CA1 SDLKOD9W-200G-5CA1 SDLKOC9W-400G-5CA1 SDLLOC9W-800G-5CA1 |
Five (5) years | 45 DWPD |
| Optimus Ultra™ SAS SSDs | SDLKOEGW-150G-5CA1 SDLKODGW-300G-5CA1 SDLKOCGW-600G-5CA1 SDLLOCGW-012T-5CA1 |
Five (5) years | 30 DWPD |
| Optimus Ascend™ SAS SSDs | SDLKOEDM-200G-5CA1 SDLKODDM-400G-5CA1 SDLKOCDM-800G-5CA1 SDLLOCDM-016T-5CA1 |
Five (5) years | 10 DWPD |
| Optimus Ascend™ SAS SSDs - Recertified Product | SDLKOEDM-200G-5CRC SDLKODDM-400G-5CRC SDLKOCDM-800G-5CRC SDLLOCDM-016T-5CRC SDLKOEDM-200G-5CRZ SDLKODDM-400G-5CRZ SDLKOCDM-800G-5CRZ SDLLOCDM-016T-5CRZ |
Three (3) years Three (3) years Three (3) years Three (3) years One (1) year One (1) year One (1) year One (1) year |
10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD |
| Optimus Eco™ SAS SSDs | SDLKOD6R-400G-5CA1 SDLKOC6R-800G-5CA1 SDLLOC6R-016T-5CA1 SDLLOC6R-020T-5CA1 |
Five (5) years | 3 DWPD 3 DWPD 3 DWPD 1 DWPD |
| Optimus MAX™ SAS SSD | SDLLOCDR-038T-5CA3 SDLLOCDR-038T-5CA1 |
Five (5) years | 0.5 DWPD |
| Optimus MAX™ SAS SSD - Recertified Product | SDLLOCDR-038T-5CRC SDLLOCDR-038T-5CRZ |
Three (3) years One (1) Year |
0.5 DWPD |
| Lightning Ultra™ Gen. II SAS SSDs | SDLTMDKW-200G-5CA1 SDLTMDKW-400G-5CA1 SDLTMCKW-800G-5CA1 |
Five (5) years | 25 DWPD |
| Lightning Ascend™ Gen. II SAS SSDs | SDLTODKM-200G-5CA1 SDLTODKM-400G-5CA1 SDLTODKM-800G-5CA1 SDLTOCKM-016T-5CA1 |
Five (5) years | 10 DWPD |
| Lightning Eco™ Gen. II SAS SSDs | SDLTODKR-800G-5CA1 SDLTOCKR-016T-5CA1 |
Five (5) years | 3 DWPD |
| Lightning® Write-Intensive SAS SSDs | SDLB6HS-200GC-00 SDLB6HS-400GC-00 |
Five (5) years | 25 DWPD |
| Lightning Mixed-Use SAS SSDs | SDLB6HM-200GC-00 SDLB6HM-400GC-00 SDLB6HM-800GC-00 |
Five (5) years | 10 DWPD |
| Lightning Read-Intensive SAS SSDs | SDLB6JC-400GC-00 SDLB6JC-800GC-00 SDLB6JC-016TC-00 |
Three (3) years | 1 DWPD |
| CloudSpeed Ultra™ SATA SSDs | SDLFOEAM-100G-1HA1 SDLFODAM-200G-1HA1 SDLFODAM-400G-1HA1 SDLFOCAM-800G-1HA1 |
Five (5) years | 3 DWPD |
| CloudSpeed Ascend™ SATA SSDs | SDLFOEAR-120G-1HA1 SDLFODAR-240G-1HA1 SDLFODAR-480G-1HA1 SDLFOCAR-960G-1HA1 |
Five (5) years | 1 DWPD |
| CloudSpeed Ascend™ SATA SSDs - Recertified Product | SDLFOEAR-120G-1HA1 SDLFODAR-240G-1HA1 SDLFODAR-480G-1HA1 SDLFOCAR-960G-1HA1 |
Three (3) years | 1 DWPD |
| CloudSpeed Eco™ SATA SSDs | SDLFNDAR-240G-1HA2 SDLFNDAR-480G-1HA2 SDLFNCAR-960G-1HA2 |
Three (3) years | 1 DWPD |
| CloudSpeed Eco Gen. II™ SSDs | SDLF1DAR-480GC-1Hxx SDLF1DAR-960GC-1Hxx SDLF1CRR-019TC-1Hxx |
Five (5) years | 0.6 DWPD |
| CloudSpeed Ultra Gen. II™ SSDs | SDLF1DAM-400GC-1Hxx SDLF1DAM-800GC-1Hxx SDLF1CRM-016TC-1Hxx |
Five (5) years | 1.8 DWPD |
| ULLtraDIMM™ DDR3 SSDs | SDLOODFM-200G-6KB1 SDLOOCFM-400G-6KB1 |
Five (5) years | 10 DWPD |
Pour le groupe suivant de produits PCIe, la Période de garantie expire à la date qui survient en premier à la suite : (a) de la période indiquée pour le Produit identifié ci-dessous ou (b) du dépassement, dans le cadre de l'utilisation par le Client, de la limite maximum d'endurance indiquée du Produit, qui doit être mesurée en calculant le nombre total de pétaoctets écrits par jour (PoW) dans le cadre d'une utilisation normale pour la durée de garantie prévue du Produit, telle qu'indiquée dans le tableau ci-dessous. Pour les utilisateurs mettant en œuvre des solutions combinant plusieurs produits, les cotes d'endurance supposent une répartition uniforme des écritures sur l'ensemble de ces produits.
| Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|
| ioFX 420GB | SDFABAMOF-420G-SF1 | Five (5) years | 2 PBW |
| ioFX2 1.6TB | SDFABAMOF-1T65-SF1 | Five (5) years | 8 PBW |
| ioFX2 410 GB | SDFABAMOF-410G-SF1 | Five (5) years | 2 PBW |
| Fusion ioMemory SX300-1300 | SDFACAMOS-1T30-SF1 | Five (5) years | 4 PBW |
| Fusion ioMemory SX300-1600 | SDFACAMOS-1T60-SF1 | Five (5) years | 5.5 PBW |
| Fusion ioMemory SX300-3200 | SDFACAMOS-3T20-SF1 | Five (5) years | 11 PBW |
| Fusion ioMemory SX300-6400 | SDFACCMOS-6T40-SF1 | Five (5) years | 22 PBW |
| Fusion ioMemory SX350-1300 | SDFADAMOS-1T30-SF1 | Five (5) years | 4 PBW |
| Fusion ioMemory SX350-1600 | SDFADAMOS-1T60-SF1 | Five (5) years | 5.5 PBW |
| Fusion ioMemory SX350-3200 | SDFADAMOS-3T20-SF1 | Five (5) years | 11 PBW |
| Fusion ioMemory SX350-6400 | SDFADCMOS-6T40-SF1 | Five (5) years | 22 PBW |
| Fusion ioMemory PX600-1000 | SDFACAMOP-1T00-SF1 | Five (5) years | 12 PBW |
| Fusion ioMemory PX600-1300 | SDFACAMOP-1T30-SF1 | Five (5) years | 16 PBW |
| Fusion ioMemory PX600-2600 | SDFACAMOP-2T60-SF1 | Five (5) years | 32 PBW |
| Fusion ioMemory PX600-5200 | SDFACCMOP-5T20-SF1 | Five (5) years | 64 PBW |
| Skyhawk NVMe PCIe SSD 1.92TB | SDLC2CLR-019T-3NA1 | Five (5) years | 2.1 PBW |
| Skyhawk NVMe PCIe SSD 3.84TB | SDLC2LLR-038T-3NA1 | Five (5) years | 3.5 PBW |
| Skyhawk Ultra NVMe PCIe SSD 1.6TB | SDLC2CLR-016T-3NA1 | Five (5) years | 4.96 PBW |
| Skyhawk Ultra NVMe PCIe SSD 3.2TB | SDLC2LLR-032T-3NA1 | Five (5) years | 7 PBW |
Informations de garantie concernant les solutions intégrées embarquées (« EIS »)
Pour le groupe suivant de produits EIS, la Période de garantie expire à la date qui survient en premier à la suite : (a) de la période indiquée ci-dessous pour le Produit applicable, ou (b) du dépassement, dans le cadre de l'utilisation par le Client, des caractéristiques de fiabilité indiquées (y compris la limite d'endurance),tel que défini dans les Caractéristiques.
| Product Family: Western Digital-iNAND |
SKU | Warranty Length |
|---|---|---|
| iNAND EM122/EM131/EM132/EU511/EU521/EU551/EM141/EU151/EM102/EU331/EU561, 7250/7550/8630MC and CL Series |
SDINBDG4, SDINBDA4,SDINBDA2, SDINBDA6, SDINEDK4, SDINFDK4, SDINFDO4, SDINBDV4, SDINBDI4, SDINBDJ4, SDINDDK4, SDINFEO4, SDINFEO2 | One (1) year |
| iNAND EM123/EM133, 7250/7550 CH Series | SDINBDG4-H2, SDINBDA6-H | Two (2) years |
| iNAND EM122/EM132/EU312/EU552, 7250I/7550I/8521I IX Series | SDINBDG4-I2, SDINBDG4-XI2, SDINBDA6-I2, SDINBDA6-XI2, SDINDDH6-I, SDINDDH6-XI, SDINFDQ6-I, SDINFDQ6-XI | Two (2) years |
| iNAND EM122/EM132/EU312/EU552, 7250A/7550A/8521A AT Series | SDINBDG4-A2, SDINBDG4-XA2, SDINBDG4-ZA2, SDINBDA6-XA2, SDINBDA6-ZA2, SDINDDH6-XA2, SDINDDH6-ZA2, SDINFDQ6-XA2,SDINFDQ6-ZA | Two (2) years |
2. À condition que le nombre de téraoctets écrits maximum (ToW), tel que spécifié dans la fiche technique du produit applicable, ne soit pas atteint avant la fin de la durée de la garantie, telle que définie ci-dessus.
| Product Family: Western Digital-SD and microSD |
SKU | Warranty Length |
|---|---|---|
| SD and microSD Cards LD101/LD301/LD501/QD101/QD301/QD501/CL Series | SDSDAA, SDSDAD, SDSDAE, SDSDQAB, SDSDQAD, SDSDQAE | One (1) year |
| SD and microSD Cards EB/EC/ED Series | SDSDEB, SDSDEC, SDSDQEB, SDSDQEC, SDSDQED | Two (2) years |
| SD and microSD Cards AF3, LD332/QD332/QD334 IX Series | SDSDAF3, SDSDQAF3 | Two (2) years |
| SD and microSD Cards LD342/QD342 IX Series | SDSDAF4, SDSDQAF4 | Two (2) years |
| SD Cards AG3, LD332 AT Series | SDSDAG3 | Two (2) years |
| Product Family: Western Digital USB |
SKU | Warranty Length |
|---|---|---|
| USB | SDUFD33, SDUFD50, SDUFD51 | One (1) year |
| USB H Series | SDUFDEC, SDUFDEA | Two (2) years |
Si votre Produit a été acheté auprès d'un OEM et que son UGS ne se trouve dans aucun des tableaux de cette Garantie, contactez l'OEM en question pour déterminer la durée de la garantie de votre Produit.
G. Fiches techniques et caractéristiques des produits
The product datasheets and specifications for the Products can be found on the Customer Support site. If the Specifications for the Product cannot be found on https://sandisk.com/support, please contact Customer Service to obtain a copy of the documents.
Veuillez adresser toute question relative à l'utilisation de cette garantie à : SanDisk Technologies, Inc., 951 SanDisk Drive, Milpitas, CA 95035 ; à l'attention de : Service juridique commercial (Commercial Legal Department).
SanDisk Limited Warranty for Ultrastar and SanDisk DC SSD Products
(see separate Western Digital Limited Warranty for Ultrastar HDD Products)
SanDisk warrants that the SSD Product (“Product”), when properly used and installed in conformance with SanDisk’s specifications for such Product, will be free from defects in materials and workmanship and will substantially conform to SanDisk specifications for such Product during the Warranty Period.
What does this limited warranty cover?
This Limited Warranty applies to new Ultrastar and SanDisk DC SSDs (“Product”) purchased from an authorized dealer by the original purchaser for normal use and not for resale.
How long does limited warranty coverage last?
SanDisk warranties for SSD Products last for different periods of time and are limited by the useful life of the flash media used for the Product. To determine the warranty time period for your specific Product, please visit www.sandisk.com. The warranty for the product will expire on the earlier of (i) the date when the flash media has reached one-percent (1%) of its remaining life or (ii) the expiration of the time period associated with the Product. You may determine the remaining useful life of the flash media by using the “SMART” feature (E9) (“Lifetime Remaining Percentage”) of the Drive Manager software. Drive Manager software is available as a free download from SanDisk. A valid proof of purchase may be required to prove eligibility. If you do not have a valid proof of
purchase, the limited warranty period will be measured from the date of sale from SanDisk to the authorized distributor
My Product has failed, now what?
If you are having trouble with a Product, before seeking limited warranty service, first follow the troubleshooting procedures that SanDisk or your reseller/distributor provides. To obtain limited warranty service, you must first obtain a Return Materials Authorization and ship-to address by contacting the appropriate SanDisk Call Center listed at https://shop.sandisk.com/cs-cz/support. You must return the covered Product using approved packaging to our logistics center. Packaging guidelines can be found at: https://shop.sandisk.com/cs-cz/support/store/packaging-instructions. You must pay any associated transportation charges, duties and insurance in shipping the drive to our logistics center. You should remove all personal information from the Product prior to its return.
What will SanDisk do?
SanDisk will replace the Product with a functionally equivalent replacement Product, transportation prepaid. SanDisk may replace your Product with a product that was previouslyused, repaired and tested to meet SanDisk specifications. You receive title to the replaced Product at delivery to the carrier at the SanDisk shipping point and SanDisk retains titleto the returned Product. You are responsible for importation of the replaced Product, if applicable. SanDisk will not return the original drive to end users; therefore, the end user is responsible for moving data to another media before returning. Data Recovery is not covered under this warranty and is not part of the warranty returns process. SanDisk warrants that the replaced Products are covered for the remainder of the original Product warranty or 90 days, whichever is greater.
What does this limited warranty not cover?
The limited warranty does not cover damage resulting from misuse, accident, negligence, modification or alteration to hardware or software, tampering, unsuitable physical or operating environment beyond Product specifications, improper maintenance, or failure caused by a product for which SanDisk is not responsible. There is no warranty of uninterrupted or error-free operation or defects in design. There is no warranty for loss or damage of data—you must regularly back up the data stored on your Product to a separate storage product. There is no warranty for Product with removed or altered identification labels. There is no warranty for any software related to or associated with the Product, including without limitation, software drivers, tools, or applications and all software is provided AS IS. SANDISK DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. SANDISK IS NOT RESPONSIBLE FOR RETURNING TO YOU PRODUCT WHICH IS NOT COVERED BY THIS LIMITED WARRANTY.
How is our liability limited?
SANDISK AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS, AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY; 2) LOSS OF, OR DAMAGE TO, YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. SANDISK RESERVES THE RIGHT TO MODIFY THESE WARRANTY TERMS AT ANY TIME.
How do local laws apply?
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
SanDisk Limited Warranty For Western Digital And WD Brand Flash Products
(see separate Western Digital Limited Warranty For Western Digital And WD Brand HDD Products)
SanDisk (« SanDisk ») apprécie la confiance que vous lui accordez et, de fait, essaye toujours de vous apporter le meilleur service possible.
Aucune garantie limitée n’est fournie par SanDisk, excepté si votre Produit Western Digital or WD brand Flash (« Produit ») a été acheté auprès d’un distributeur autorisé ou d’un détaillant autorisé. Les distributeurs peuvent vendre des produits aux revendeurs qui vendent ensuite les produits aux utilisateurs finaux. Voir ci-dessous pour des informations sur la garantie ou pour obtenir des services. Aucun service de garantie n’est fourni à moins que le produit ne soit retourné à un centre de retour agréé dans la région (les régions de garantie sont identifiées en tant que : Canada, États-Unis, Amérique Latine, Europe, Moyen-Orient, Afrique, Asie-Pacifique, Inde et Thaïlande) où le produit a été expédié en premier par SanDisk, ce qui peut avoir des implications régionales spécifiques pour la garantie.
Si votre produit a été acheté en tant que composant intégré à un système par un fabricant de système, aucune garantie limitée n’est fournie par SanDisk. Veuillez contacter directement le lieu d’achat ou le fabricant du système pour le service de garantie.
Rien dans la présente garantie ne modifie ni n’exclut vos droits juridiques conformément à la loi australienne "Australian Competition and Consumer Act" ou à la loi néo-zélandaise "New Zealand Consumer Guarantees Act". Cette garantie met en avant la démarche de SanDisk qui préfère les résolutions les plus rapides et les plus simples pour toutes les parties quant aux demandes visant à faire valoir la garantie.
Aucune autre garantie explicite ou impliquée par la loi, y compris la loi "Sale of Goods Act", n’est assumée pour le produit. Si vous avez acheté votre produit en Nouvelle-Zélande à des fins professionnelles, vous acceptez que la loi "New Zealand Consumer Guarantees Act" ne s’applique pas.
En Australie, nos produits s’accompagnent de garanties ne pouvant pas être exclues dans le cadre de la loi "Australian Consumer Law". Vous êtes en droit de recevoir un produit de remplacement ou un remboursement en cas de panne grave, ainsi qu’un dédommagement pour toute autre perte ou détérioration raisonnablement prévisible. Vous êtes également en droit d’obtenir la réparation ou le remplacement d’un produit si sa qualité n’est pas acceptable et s’il ne s’agit pas d’une panne majeure. La loi "Australian Consumer Law" stipule ce qui constitue une panne majeure.
Garantie
SanDisk garantit que le Produit, au cours de son utilisation normale, reste pendant la durée définie ci-dessous, dépourvu de défaut de matériau et de vice de fabrication et conforme aux spécifications de SanDisk. The limited warranty period for solid state drive (SSD) Products expires at the earlier of: (a) the term of your warranty period; or (b) when the SSD exceeds its endurance limit(s) (see SSD specifications). Please note, it is possible for a SSD Product to be used under conditions which cause the media to wear out (and the warranty to expire) prior to the expiration of the stated time period in the warranty period, as specified in the applicable endurance specification. Veuillez suivre ce lien pour déterminer la durée de votre période de garantie https://support-eu.sandisk.com/app/answers/detailweb/a_id/2. La durée de votre période de garantie doit commencer à la date d’achat apparaissant sur votre ticket de caisse remis par un distributeur ou revendeur agréé. Une preuve d’achat est nécessaire pour pouvoir profiter de cette garantie et pour pouvoir établir la date de début de cette garantie. Le service de garantie n’est pas assuré si le produit n’est pas retourné au distributeur ou revendeur agréé ou au centre de retour SanDisk régional d’où SanDisk l’a expédié à l’origine. SanDisk peut à son entière discrétion proposer la souscription de garanties étendues. SanDisk ne saurait être responsable d’un Produit retourné s’il peut conclure que le Produit (i) n’a pas été acheté chez un distributeur autorisé ou à un revendeur autorisé, (ii) n’a pas été utilisé en accord avec les spécifications et les instructions, (iii) n’a pas été utilisé pour la fonction pour laquelle il a été conçu, ou si (iv) il a été volé à SanDisk ou que le défaut prétendu est a) non apparent, b) ne peut pas être corrigé raisonnablement suite à des dégâts survenus avant la réception du produit par SanDisk, ou c) est attribuable à une utilisation ou installation incorrecte, à une altération (y compris enlèvement ou altération d’étiquette et ouverture ou dépose de boîtier extérieur, y compris du cadre de montage, sauf si le produit se trouve sur une liste de produits à intervention limitée de l’utilisateur autorisée et que l’altération spécifique entre dans le cadre des instructions applicables, indiquées sur https://support-eu.sandisk.com), un accident ou une manipulation incorrecte par qui que ce soit d’autre que SanDisk.
LES PRODUITS SONT DES ARTICLES COMPLEXES ET FRAGILES SUSCEPTIBLES DE TOMBER EN PANNE EN RAISON DE (A) CAUSES EXTERNES, COMME UNE MAUVAISE MANIPULATION, UNE EXPOSITION À LA CHALEUR, AU FROID ET À L’HUMIDITÉ, ET DES COUPURES DE COURANT, OU DE (B) DÉFAUTS INTERNES. DE TELLES PANNES PEUVENT ENGENDRER LA PERTE, LA CORRUPTION, LA SUPPRESSION OU L’ALTÉRATION DE DONNÉES. REMARQUEZ QUE VOUS ÊTES RESPONSABLE DE LA PERTE, LA CORRUPTION, LA SUPPRESSION OU L’ALTÉRATION DE DONNÉES POUR QUELQUE RAISON QUE CE SOIT, AINSI QUE DE LA SAUVEGARDE ET DE LA PROTECTION DES DONNÉES CONTRE TOUTE PERTE, CORRUPTION, SUPPRESSION OU ALTÉRATION. VOUS ACCEPTEZ DE SAUVEGARDER CONTINUELLEMENT TOUTES LES DONNÉES SUR LE PRODUIT ET D’EFFECTUER UNE SAUVEGARDE AVANT DE DEMANDER TOUT SERVICE GÉNÉRAL ET ASSISTANCE TECHNIQUE À SANDISK.
En Australie, si le Produit n’appartient pas au type de Produit normalement obtenu pour une utilisation ou une consommation personnelle, domestique ou privée, et dans la mesure où cela est juste et raisonnable, SanDisk limite sa responsabilité à remplacer le Produit ou à fournir un Produit équivalent ou meilleur.
La présente garantie doit s’étendre aux Produits réparés ou remplacés pendant le reste de la période applicable de la garantie d’origine ou quatre-vingt-dix (90) jours à compter de la date d’expédition d’un Produit réparé ou remplacé, en prenant la durée la plus longue. Cette garantie est exclusive aux fabricants de SanDisk et ne s’applique qu’aux Produits vendus à l’état neuf.
Obtention de service
SanDisk apprécie votre confiance et essaye toujours de vous apporter le meilleur service possible. En cas de problème, permettez-nous de tenter de le résoudre avant de retourner ce Produit. Des réponses à la majorité des questions d’assistance technique sont disponibles dans notre base de connaissances ou auprès de notre service d’assistance par email sur https://support-eu.sandisk.com. Si vous préférez ou si la réponse n’est pas disponible, vous pouvez contacter SanDisk aux numéros de téléphone applicables affichés au lien suivant : https://www.sandisk.com/fr-ca/support/international-phone-numbers
Pour effectuer une demande de prise en charge sous garantie, vous devez d’abord contacter le magasin où vous avez acheté le Produit. Si vous ne pouvez pas contacter cet intermédiaire auquel vous avez acheté le Produit, visitez notre site Web d’assistance sur les produits à l’adresse https://support-eu.sandisk.com pour plus d’informations sur l’accès aux réparations ou obtenir un numéro de retour RMA (Return Material Authorization). S’il est déterminé que le produit peut être défectueux, il vous est communiqué un numéro de RMA et les instructions pour retourner le Produit. Un retour effectué sans autorisation préalable, c’est-à-dire sans numéro de RMA, vous sera renvoyé à vos frais. Les retours autorisés doivent être expédiés dans un conteneur d’expédition agréé, avec prépaiement et assurance, à l’adresse indiquée avec votre numéro de RMA. Si, à la suite de la réception d’une demande de prise en charge dans le cadre de la présente garantie, SanDisk ou le magasin où vous avez acheté le produit détermine que votre demande est recevable, SanDisk ou ledit magasin doit, à son entière discrétion, réparer ou remplacer le produit par un produit équivalent ou meilleur ou vous rembourser le coût du Produit. Vous devez assumer les frais associés à une demande de prise en charge dans le cadre de la présente garantie. Les avantages qui vous sont conférés dans le cadre de la présente garantie s’ajoutent aux autres droits et recours à votre disposition dans le cadre de la loi Australian Competition and Consumer Act ou de la loi New Zealand Consumer Guarantees Act.
Vous devez conserver la boîte d’origine et l’emballage d’origine pour stocker ou expédier votre produit SanDisk. Pour définir de façon certaine la durée de garantie, vérifiez la date d’expiration de la garantie (numéro de série obligatoire) à l’adresse https://support-eu.sandisk.com.
SanDisk Technologies, Inc.
951 Sandisk Drive
Milpitas, California 95035
949-672-7000
support@sandisk.com
Aucun produit ne peut être retourné directement à SanDisk sans avoir au préalable contacté SanDisk pour obtenir un numéro d’autorisation de retour de matériel (« RMA »). S’il est déterminé que le produit peut être défectueux, il vous est communiqué un numéro de RMA et les instructions pour retourner le Produit. Un retour effectué sans autorisation préalable, c’est-à-dire sans numéro de RMA, vous sera renvoyé à vos frais. Les retours autorisés doivent être expédiés en prépaiement et assurés à l’adresse sur la RMA dans un conteneur d’expédition approuvé. Votre boîte et vos matériaux d’emballage d’origine doivent être conservés pour le rangement ou l’expédition de votre Produit. Si, à l’inspection de votre produit retourné, SanDisk suspecte une fraude ou considère qu’il s’agit d’une contrefaçon, SanDisk peut, à son entière discrétion, confisquer ledit produit ou prendre toutes les mesures nécessaires. Pour demander une RMA, veuillez cliquer ici.
Pays sous embargo non bénéficiaires des services RMA
Les réglementations américaines actuelles nous empêchent de faire des affaires avec les clients des pays et régions suivants
| Corée du Nord | Iran |
| Crimée (région) | Soudan |
| Cuba | Syrie |
Si votre pays ne figure pas sur la liste des pays sous embargo et vous ne pouvez créer une RMA, veuillez contacter un distributeur Western Digital de ce pays en vue du remplacement de votre produit. Pour une liste complète des distributeurs agréés dans le monde entier, veuillez consulter notre liste des distributeurs agréés.
La garantie limitée de SanDisk' prévoit que, sous réserve des limitations ci-dessous, chaque Produit est exempt de défaut de matériau et de main-d’œuvre et qu’il fonctionnera conformément aux spécifications de SanDisk pour le Produit concerné.
Limitation de recours
VOTRE RECOURS EXCLUSIF POUR TOUT PRODUIT DÉFECTUEUX EST LIMITE À LA RÉPARATION OU AU REMPLACEMENT DU PRODUIT DÉFECTUEUX.
SanDisk peut choisir le recours ou la combinaison de recours à assumer à son entière discrétion. SanDisk doit avoir un délai raisonnable après la détermination de l’existence d’un Produit défectueux pour réparer ou remplacer ce Produit défectueux. Le Produit de remplacement de SanDisk au titre de sa garantie limitée sera fabriqué à partir de pièces neuves et usagées susceptibles d’être réparées. La garantie de SanDisk s’applique aux Produits réparés ou remplacés pour la durée restante de la garantie d’origine ou quatre-vingt-dix jours à compter de la date d’expédition d’un Produit réparé ou remplacé, selon la durée la plus longue.
Limitation de dommages-intérêts
L’ENTIÈRE RESPONSABILITÉ DE SANDISK POUR TOUT PRODUIT DÉFECTUEUX NE POURRA EN AUCUN CAS DÉPASSER LE PRIX D’ACHAT DU PRODUIT DÉFECTUEUX. CETTE LIMITATION S’APPLIQUE MÊME SI SANDISK NE PEUT PAS RÉPARER OU REMPLACER UN PRODUIT DÉFECTUEUX OU NE RÉPARE PAS OU NE REMPLACE PAS UN PRODUIT DÉFECTUEUX ET VOTRE RECOURS EXCLUSIF N’EST PAS CONFORME A SON OBJET ESSENTIEL.
Absence de dommages-intérêts indirects ou autres
NONOBSTANT TOUTE AUTRE DISPOSITION DANS LE CONTEXTE PRÉSENT OU PAR AILLEURS, SANDISK N’EST PAS RESPONSABLE EN CE QUI CONCERNE LES PRODUITS DANS LE CADRE DE TOUTE THÉORIE DE CONTRAT, DE NÉGLIGENCE, DE RESPONSABILITÉ STRICTE OU D’AUTRES CLAUSES LÉGALES OU ÉQUITABLES (I) POUR N’IMPORTE QUEL MONTANT AU-DELÀ DU PRIX D’ACHAT DU PRODUIT DÉFECTUEUX OU (II) POUR TOUS DOMMAGES-INTÉRÊTS D’ORDRE GÉNÉRAL, INDIRECT, PUNITIF, INCIDENT OU SPÉCIAL. CELA ENGLOBE LA PERTE DE DONNÉES ENREGISTRÉES, L’INTERRUPTION D’UTILISATION, LE COÛT DE LA RÉCUPÉRATION DE DONNÉES PERDUES, LE MANQUE À GAGNER ET LE COÛT DE L’INSTALLATION OU DE LA DÉPOSE DE TOUT PRODUIT, L’INSTALLATION DES PRODUITS DE REMPLACEMENT, ET L’INSPECTION, LES TESTS OU LA RECONCEPTION PROVOQUÉE PAR TOUT DÉFAUT OU PAR LA RÉPARATION OU LE REMPLACEMENT DES PRODUITS DÉCOULANT D’UN DÉFAUT DE TOUT PRODUIT. CETTE SECTION NE LIMITE PAS LA RESPONSABILITÉ POUR UNE BLESSURE CORPORELLE D’UNE PERSONNE.
AUX ÉTATS-UNIS, CERTAINS ÉTATS N’AUTORISENT PAS L’EXCLUSION OU LA LIMITATION DES DOMMAGES-INTÉRÊTS INDIRECTS OU INCIDENTS, DE SORTE QUE LES LIMITATIONS CI-DESSUS PEUVENT NE PAS VOUS CONCERNER. LA PRÉSENTE GARANTIE VOUS CONFÈRE DES DROITS JURIDIQUES SPÉCIFIQUES ET VOUS POUVEZ ÉGALEMENT AVOIR D’AUTRES DROITS QUI PEUVENT VARIER D’UN ÉTAT À L’AUTRE.
Votre usage du produit
SanDisk n’assume aucune responsabilité pour tout produit retourné si SanDisk détermine que :
- Le produit a été volé à SanDisk.
- Le défaut supposé :
- n’est pas présent,
- ne peut pas être raisonnablement corrigé en raison d’une détérioration survenue lorsque le produit est en possession de quelqu’un d’autre que SanDisk, ou
- est attribuable à un abus d’utilisation, une installation inadéquate, une altération (y compris l’enlèvement ou l’oblitération d’étiquettes et l’ouverture ou l’enlèvement de couvercles externes (sauf si cela a été autorisé par Western Digital ou un centre d’entretien agréé)), un accident ou une mauvaise manipulation lorsque le disque est en possession de quelqu’un d’autre que SanDisk.
- Le produit ne vous a pas été vendu neuf.
- Le produit n’a pas été utilisé conformément aux spécifications et aux instructions de Western Digital.
- Le produit n’a pas été utilisé conformément à son usage prévu (par exemple, des disques de bureau utilisés dans un environnement d’entreprise).
Limitations supplémentaires de garantie
La garantie de Western Digital ne couvre pas les produits reçus qui sont incorrectement emballés, modifiés ou physiquement endommagés. Les produits sont inspectés à leur réception. Voici quelques exemples de Produits pour lesquels Western Digital n’acceptera pas de plaintes de garantie
Emballage
Altérations
- Étiquette(s) de contrefaçon
- Fils cavaliers ajoutés par le client
- Paire PCBA/HDA incorrecte
- Les étiquettes ont été remplacées :
- Véritable étiquette de Western Digital sur un disque qui n’est pas de Western Digital
- Véritable étiquette de Western Digital sur un disque de Western Digital de capacité différente
- Les étiquettes révèlent une manipulation illicite
- Sur l’étiquette, absence de labels imprimés standard tels que le logo UL ou la capacité
- Absence du code-barres ou de l’étiquette du rabat/boîtier supérieur
- Absence de fermeture par ruban adhésif - (autocollant de récupération de données non autorisé)
- Le numéro de série sur le rabat/boîtier supérieur ne correspond pas au code-barres à l’extrémité
- Les étiquettes de Western Digital ou les trous de filtre de reniflard sont obscurcis par des autocollants apposés par le client
Dégradation
- Broches cassées sur le connecteur
- Détérioration, fissure, manque ou cassure de connecteur(s)
- Composants fissurés sur la carte de circuit
- Indentation sur le moulage de base
- Le ruban adhésif pour sceller est déchiré ou perforé
- Indentation sur le couvercle supérieur
- Rayure profonde
- Vis desserrées, endommagées ou manquantes
- Trou d’horloge d’asservissement (SCSI) soulevé ou perforé
- Trou d’horloge d’asservissement (SCSI) manquant
- PCBA (carte de circuit) manquante
- Trous de filtre de reniflard obscurcis
- Perforation au niveau de l’orifice d’accès du dispositif d’écriture d’asservissement
- Perforation du joint du pivot d’inspection
- Rayure exposant une trace de cuivre
- Filetages arrachés de trous de montage
Si un caractère alphabétique apparaît après le code de date du produit (exemple : 05 avril 99 X), le produit a été recertifié et peut ne pas être soumis aux conditions de la garantie de SanDisk étant donné qu’elle s’applique uniquement aux produits vendus à l’état neuf.
Politique de garantie
Les kits de distribution assemblés par Western Digital sous sa marque, ainsi que les disques internes commercialisés en tant que « disques composants » (disques durs internes vendus par SanDisk mais ne faisant pas partie d’un kit de distribution assemblé par Western Digital sous sa marque), ont une garantie limitée. Selon le type de transaction commerciale, il se peut que la garantie du produit diffère des informations générales de garanties énoncées dans le présent document.
Pour obtenir une liste complète des Périodes de garantie limitée de Western Digital or WD brand Flash Product, consultez la page https://support-eu.sandisk.com/app/Warranty_Policy
Remarque :
La durée de votre période de garantie limitée commence à la date d’achat inscrite sur votre reçu d’achat auprès d’un distributeur agréé ou d’un revendeur agréé et s’étend uniquement pendant la durée décrite dans la documentation du produit.
Une preuve d’achat est nécessaire pour pouvoir profiter de cette garantie et pour pouvoir établir la date de début de cette garantie. Pour vérifier la garantie de votre Produit et pour mettre à jour votre date d’achat (le cas échéant), veuillez utiliser notre service de Contrôle de statut de garantie en ligne. Aux États-Unis, certains États n’autorisent pas de limitation sur la durée des garanties implicites, de sorte que la limitation ci-dessus peut ne pas vous concerner.
Veuillez consulter votre manuel de produit pour la déclaration de votre garantie limitée. Le manuel d’un Produit peut être obtenu auprès de votre distributeur ou revendeur agréé ou sur le site Web de SanDisk.
AUCUNE GARANTIE NE S’ÉTEND AU-DELÀ DE LA GARANTIE LIMITÉE DE SANDISK. SANDISK REJETTE TOUTES LES AUTRES GARANTIES, EXPLICITES OU IMPLICITES, EN CE QUI CONCERNE LES PRODUITS, Y COMPRIS LES GARANTIES IMPLICITES DE CARACTÈRE PROPRE À LA COMMERCIALISATION, D’ADÉQUATION À UN USAGE PARTICULIER OU DE NON-INFRACTION. AUX ÉTATS-UNIS, CERTAINS ÉTATS NE PERMETTENT PAS L’EXCLUSION DES GARANTIES IMPLICITES, AUSSI L’EXCLUSION CI-DESSUS PEUT NE PAS VOUS CONCERNER.
Produits recertifiés
Les produits SanDisk recertifiés peuvent consister en des unités de retour de clients et peuvent être réparés. Tous les produits sont testés et réputés conformes aux normes strictes de qualité de SanDisk avant d'être vendus comme produits recertifiés. Veuillez noter que certains articles recertifiés peuvent comporter des marques, des éraflures ou d’autres signes légers d’usure.
Achats de produits recertifiés sur le SanDisk Store en ligne :
- ils bénéficient de la garantie limitée de 12 mois du fabricant.
SanDisk Limited Warranty for SanDisk Brand Consumer Flash Products
(see separate Western Digital Limited Warranty for SanDisk Brand Consumer HDD Products)
SanDisk garantiza al comprador o usuario final («Usted»), que este producto (el "Producto"), excluyendo el contenido o software suministrado con o en el producto, estará libre de defectos materiales en la fabricación, se ajusta a las especificaciones del producto publicadas por SanDisk y será adecuado para su uso normal según las instrucciones publicadas durante el Período de Garantía especificado en la tabla a partir de la fecha de adquisición, siempre que el Producto se comercialice legalmente en el mercado. Esta garantía se le ofrece exclusivamente a Usted y no es transferible.
Esta garantía no cubre el uso del Producto con respecto a los siguientes usos o dispositivos (según lo establecido por SanDisk): (i) desgaste normal, (ii) video vigilancia, seguridad y dispositivos de vigilancia, (iii) protocolo de internet (“Internet protocol”) / cámaras de red, (iv) dispositivos electrónicos para el coche/cámaras para el coche/cámara Blackbox, (v) dispositivos de visualización de vídeos en bucle, (vi) dispositivos de grabación continua y simplificada, (vii) dispositivos de registro de datos continuo como servidores, u (viii) otros usos excesivos que sobrepasan el uso normal de acuerdo con las instrucciones publicadas. Para obtener información sobre los productos de SanDisk dirigidos al uso en relación con los usos y dispositivos descritos en los puntos (i) – (vi) mencionados arriba, por favor visite nuestra página de productos de alta resistencia pinchando aqui.
Esta garantía cubre solamente productos originales de SanDisk. Respecto a los consumidores en el Espacio Económico Europeo (EEE) exclusivamente: Ni SanDisk Technologies, Inc. ni ninguna de sus filiales (“WDT”) proporcionará ninguna atención o soporte a los productos que no hayan sido importados o comercializados en el EEE por WDT o con consentimiento de WDT y vendidos a través de sus canales autorizados.
Para hacer una reclamación de la garantía por favor comuníquese con SanDisk a través del número de teléfono de la tabla o a través de la web support@SanDisk.com dentro del Plazo de Garantía y aportando el comprobante de la compra (con fecha, lugar de compra y nombre del distribuidor) y nombre, tipo y número del Producto. Usted puede devolver el Producto mostrando el número de autorización de la devolución del material y siguiendo las pautas enumeradas. Para más información mire en la web sandisk.com/es-es/support. Esta garantía está condicionada a la devolución del Producto. SanDisk no es responsable de cualquier Producto perdido o dañado durante el envío.
SanDisk puede, a su elección, bien: (1) reparar o reemplazar el Producto con un Producto nuevo, reacondicionado o restaurado de capacidad igual o mayor, u otro Producto equivalente; o bien (2) reembolsar el valor actual de mercado del Producto en el momento de reclamación de la garantía a SanDisk, en caso de que SanDisk sea incapaz de reparar o reemplazar el Producto. En el caso de reemplazos, SanDisk puede sustituir el Producto con uno que ya haya sido usado, reparado y probado para cumplir con las especificaciones de SanDisk.
SanDisk no será responsable por los daños indirectos o consecuentes (incluyendo la pérdida de datos), o por daños causados por uso incorrecto (incluyendo el uso en un dispositivo incompatible o como consecuencia de no seguir las instrucciones de uso), o por una instalación inadecuada, por una reparación poco profesional, o por una modificación o un accidente. Todo lo mencionado anteriormente constituye la responsabilidad de SanDisk, que nunca superará el precio pagado por Usted, además de los gastos ocasionados como consecuencia de la reclamación de la garantía. Los Productos de SanDisk no deberán ser utilizados en aplicaciones cuyos fallos pudieran producir lesiones o amenazar la vida de las personas, tales como sistemas de apoyo vitales. SANDISK RECHAZA TODA GARANTÍA EXPRESA O IMPLÍCITA EN LA MEDIDA EN QUE LO PERMITA LA LEY. SI SANDISK NO PUEDE RENUNCIAR A GARANTÍAS IMPLÍCITAS BAJO LA LEY APLICABLE, ENTONCES EN LA MEDIDA DE LO POSIBLE, DICHAS GARANTÍAS IMPLÍCITAS ESTÁN LIMITADAS A LA DURACIÓN DE LA GARANTÍA EXPRESA. LA DURACIÓN DE LA GARANTÍA EN CUALQUIER PRODUCTO SUSTITUIDO SERÁ LA PORCIÓN DEL PERÍODO DE GARANTÍA RESTANTE A LA DEL PRODUCTO ORIGINAL. ALGUNOS ESTADOS (O JURISDICCIONES) NO PERMITEN LA EXCLUSIÓN O LIMITACIÓN DE DAÑOS INCIDENTALES O CONSECUENTES, DE MODO QUE LA EXCLUSIÓN O LIMITACIÓN MENCIONADA PODRÍA NO SERLE DE APLICACIÓN.
Esta garantía limitada le otorga derechos legales específicos. Las leyes nacionales, estatales y locales pueden otorgarle otros derechos que no estén afectados por esta garantía.
SanDisk Limited Warranty For Western Digital And WD Brand Flash Products
(see separate Western Digital Limited Warranty For Western Digital And WD Brand HDD Products)
SanDisk (« SanDisk ») apprécie la confiance que vous lui accordez et, de fait, essaye toujours de vous apporter le meilleur service possible.
Aucune garantie limitée n’est fournie par SanDisk, excepté si votre Produit Western Digital or WD brand Flash (« Produit ») a été acheté auprès d’un distributeur autorisé ou d’un détaillant autorisé. Les distributeurs peuvent vendre des produits aux revendeurs qui vendent ensuite les produits aux utilisateurs finaux. Voir ci-dessous pour des informations sur la garantie ou pour obtenir des services. Aucun service de garantie n’est fourni à moins que le produit ne soit retourné à un centre de retour agréé dans la région (les régions de garantie sont identifiées en tant que : Canada, États-Unis, Amérique Latine, Europe, Moyen-Orient, Afrique, Asie-Pacifique, Inde et Thaïlande) où le produit a été expédié en premier par SanDisk, ce qui peut avoir des implications régionales spécifiques pour la garantie.
Si votre produit a été acheté en tant que composant intégré à un système par un fabricant de système, aucune garantie limitée n’est fournie par SanDisk. Veuillez contacter directement le lieu d’achat ou le fabricant du système pour le service de garantie.
Rien dans la présente garantie ne modifie ni n’exclut vos droits juridiques conformément à la loi australienne "Australian Competition and Consumer Act" ou à la loi néo-zélandaise "New Zealand Consumer Guarantees Act". Cette garantie met en avant la démarche de SanDisk qui préfère les résolutions les plus rapides et les plus simples pour toutes les parties quant aux demandes visant à faire valoir la garantie.
Aucune autre garantie explicite ou impliquée par la loi, y compris la loi "Sale of Goods Act", n’est assumée pour le produit. Si vous avez acheté votre produit en Nouvelle-Zélande à des fins professionnelles, vous acceptez que la loi "New Zealand Consumer Guarantees Act" ne s’applique pas.
En Australie, nos produits s’accompagnent de garanties ne pouvant pas être exclues dans le cadre de la loi "Australian Consumer Law". Vous êtes en droit de recevoir un produit de remplacement ou un remboursement en cas de panne grave, ainsi qu’un dédommagement pour toute autre perte ou détérioration raisonnablement prévisible. Vous êtes également en droit d’obtenir la réparation ou le remplacement d’un produit si sa qualité n’est pas acceptable et s’il ne s’agit pas d’une panne majeure. La loi "Australian Consumer Law" stipule ce qui constitue une panne majeure.
Garantie
SanDisk garantit que le Produit, au cours de son utilisation normale, reste pendant la durée définie ci-dessous, dépourvu de défaut de matériau et de vice de fabrication et conforme aux spécifications de SanDisk. The limited warranty period for solid state drive (SSD) Products expires at the earlier of: (a) the term of your warranty period; or (b) when the SSD exceeds its endurance limit(s) (see SSD specifications). Please note, it is possible for a SSD Product to be used under conditions which cause the media to wear out (and the warranty to expire) prior to the expiration of the stated time period in the warranty period, as specified in the applicable endurance specification. Veuillez suivre ce lien pour déterminer la durée de votre période de garantie https://support-eu.sandisk.com/app/answers/detailweb/a_id/2. La durée de votre période de garantie doit commencer à la date d’achat apparaissant sur votre ticket de caisse remis par un distributeur ou revendeur agréé. Une preuve d’achat est nécessaire pour pouvoir profiter de cette garantie et pour pouvoir établir la date de début de cette garantie. Le service de garantie n’est pas assuré si le produit n’est pas retourné au distributeur ou revendeur agréé ou au centre de retour SanDisk régional d’où SanDisk l’a expédié à l’origine. SanDisk peut à son entière discrétion proposer la souscription de garanties étendues. SanDisk ne saurait être responsable d’un Produit retourné s’il peut conclure que le Produit (i) n’a pas été acheté chez un distributeur autorisé ou à un revendeur autorisé, (ii) n’a pas été utilisé en accord avec les spécifications et les instructions, (iii) n’a pas été utilisé pour la fonction pour laquelle il a été conçu, ou si (iv) il a été volé à SanDisk ou que le défaut prétendu est a) non apparent, b) ne peut pas être corrigé raisonnablement suite à des dégâts survenus avant la réception du produit par SanDisk, ou c) est attribuable à une utilisation ou installation incorrecte, à une altération (y compris enlèvement ou altération d’étiquette et ouverture ou dépose de boîtier extérieur, y compris du cadre de montage, sauf si le produit se trouve sur une liste de produits à intervention limitée de l’utilisateur autorisée et que l’altération spécifique entre dans le cadre des instructions applicables, indiquées sur https://support-eu.sandisk.com), un accident ou une manipulation incorrecte par qui que ce soit d’autre que SanDisk.
LES PRODUITS SONT DES ARTICLES COMPLEXES ET FRAGILES SUSCEPTIBLES DE TOMBER EN PANNE EN RAISON DE (A) CAUSES EXTERNES, COMME UNE MAUVAISE MANIPULATION, UNE EXPOSITION À LA CHALEUR, AU FROID ET À L’HUMIDITÉ, ET DES COUPURES DE COURANT, OU DE (B) DÉFAUTS INTERNES. DE TELLES PANNES PEUVENT ENGENDRER LA PERTE, LA CORRUPTION, LA SUPPRESSION OU L’ALTÉRATION DE DONNÉES. REMARQUEZ QUE VOUS ÊTES RESPONSABLE DE LA PERTE, LA CORRUPTION, LA SUPPRESSION OU L’ALTÉRATION DE DONNÉES POUR QUELQUE RAISON QUE CE SOIT, AINSI QUE DE LA SAUVEGARDE ET DE LA PROTECTION DES DONNÉES CONTRE TOUTE PERTE, CORRUPTION, SUPPRESSION OU ALTÉRATION. VOUS ACCEPTEZ DE SAUVEGARDER CONTINUELLEMENT TOUTES LES DONNÉES SUR LE PRODUIT ET D’EFFECTUER UNE SAUVEGARDE AVANT DE DEMANDER TOUT SERVICE GÉNÉRAL ET ASSISTANCE TECHNIQUE À SANDISK.
En Australie, si le Produit n’appartient pas au type de Produit normalement obtenu pour une utilisation ou une consommation personnelle, domestique ou privée, et dans la mesure où cela est juste et raisonnable, SanDisk limite sa responsabilité à remplacer le Produit ou à fournir un Produit équivalent ou meilleur.
La présente garantie doit s’étendre aux Produits réparés ou remplacés pendant le reste de la période applicable de la garantie d’origine ou quatre-vingt-dix (90) jours à compter de la date d’expédition d’un Produit réparé ou remplacé, en prenant la durée la plus longue. Cette garantie est exclusive aux fabricants de SanDisk et ne s’applique qu’aux Produits vendus à l’état neuf.
Obtention de service
SanDisk apprécie votre confiance et essaye toujours de vous apporter le meilleur service possible. En cas de problème, permettez-nous de tenter de le résoudre avant de retourner ce Produit. Des réponses à la majorité des questions d’assistance technique sont disponibles dans notre base de connaissances ou auprès de notre service d’assistance par email sur https://support-eu.sandisk.com. Si vous préférez ou si la réponse n’est pas disponible, vous pouvez contacter SanDisk aux numéros de téléphone applicables affichés au lien suivant : https://www.sandisk.com/fr-fr/support/international-phone-numbers
Pour effectuer une demande de prise en charge sous garantie, vous devez d’abord contacter le magasin où vous avez acheté le Produit. Si vous ne pouvez pas contacter cet intermédiaire auquel vous avez acheté le Produit, visitez notre site Web d’assistance sur les produits à l’adresse hhttps://support-eu.sandisk.com pour plus d’informations sur l’accès aux réparations ou obtenir un numéro de retour RMA (Return Material Authorization). S’il est déterminé que le produit peut être défectueux, il vous est communiqué un numéro de RMA et les instructions pour retourner le Produit. Un retour effectué sans autorisation préalable, c’est-à-dire sans numéro de RMA, vous sera renvoyé à vos frais. Les retours autorisés doivent être expédiés dans un conteneur d’expédition agréé, avec prépaiement et assurance, à l’adresse indiquée avec votre numéro de RMA. Si, à la suite de la réception d’une demande de prise en charge dans le cadre de la présente garantie, SanDisk ou le magasin où vous avez acheté le produit détermine que votre demande est recevable, SanDisk ou ledit magasin doit, à son entière discrétion, réparer ou remplacer le produit par un produit équivalent ou meilleur ou vous rembourser le coût du Produit. Vous devez assumer les frais associés à une demande de prise en charge dans le cadre de la présente garantie. Les avantages qui vous sont conférés dans le cadre de la présente garantie s’ajoutent aux autres droits et recours à votre disposition dans le cadre de la loi Australian Competition and Consumer Act ou de la loi New Zealand Consumer Guarantees Act.
Vous devez conserver la boîte d’origine et l’emballage d’origine pour stocker ou expédier votre produit SanDisk. Pour définir de façon certaine la durée de garantie, vérifiez la date d’expiration de la garantie (numéro de série obligatoire) à l’adresse https://support-eu.sandisk.com.
SanDisk Technologies, Inc.
951 Sandisk Drive
Milpitas, California 95035
949-672-7000
support@sandisk.com
Aucun produit ne peut être retourné directement à SanDisk sans avoir au préalable contacté SanDisk pour obtenir un numéro d’autorisation de retour de matériel (« RMA »). S’il est déterminé que le produit peut être défectueux, il vous est communiqué un numéro de RMA et les instructions pour retourner le Produit. Un retour effectué sans autorisation préalable, c’est-à-dire sans numéro de RMA, vous sera renvoyé à vos frais. Les retours autorisés doivent être expédiés en prépaiement et assurés à l’adresse sur la RMA dans un conteneur d’expédition approuvé. Votre boîte et vos matériaux d’emballage d’origine doivent être conservés pour le rangement ou l’expédition de votre Produit. Si, à l’inspection de votre produit retourné, SanDisk suspecte une fraude ou considère qu’il s’agit d’une contrefaçon, SanDisk peut, à son entière discrétion, confisquer ledit produit ou prendre toutes les mesures nécessaires. Pour demander une RMA, veuillez cliquer ici.
Pays sous embargo non bénéficiaires des services RMA
Les réglementations américaines actuelles nous empêchent de faire des affaires avec les clients des pays et régions suivants
| Corée du Nord | Iran |
| Crimée (région) | Soudan |
| Cuba | Syrie |
Si votre pays ne figure pas sur la liste des pays sous embargo et vous ne pouvez créer une RMA, veuillez contacter un distributeur Western Digital de ce pays en vue du remplacement de votre produit. Pour une liste complète des distributeurs agréés dans le monde entier, veuillez consulter notre liste des distributeurs agréés.
La garantie limitée de SanDisk' prévoit que, sous réserve des limitations ci-dessous, chaque Produit est exempt de défaut de matériau et de main-d’œuvre et qu’il fonctionnera conformément aux spécifications de SanDisk pour le Produit concerné.
Limitation de recours
VOTRE RECOURS EXCLUSIF POUR TOUT PRODUIT DÉFECTUEUX EST LIMITE À LA RÉPARATION OU AU REMPLACEMENT DU PRODUIT DÉFECTUEUX.
SanDisk peut choisir le recours ou la combinaison de recours à assumer à son entière discrétion. SanDisk doit avoir un délai raisonnable après la détermination de l’existence d’un Produit défectueux pour réparer ou remplacer ce Produit défectueux. Le Produit de remplacement de SanDisk au titre de sa garantie limitée sera fabriqué à partir de pièces neuves et usagées susceptibles d’être réparées. La garantie de SanDisk s’applique aux Produits réparés ou remplacés pour la durée restante de la garantie d’origine ou quatre-vingt-dix jours à compter de la date d’expédition d’un Produit réparé ou remplacé, selon la durée la plus longue.
Limitation de dommages-intérêts
L’ENTIÈRE RESPONSABILITÉ DE SANDISK POUR TOUT PRODUIT DÉFECTUEUX NE POURRA EN AUCUN CAS DÉPASSER LE PRIX D’ACHAT DU PRODUIT DÉFECTUEUX. CETTE LIMITATION S’APPLIQUE MÊME SI SANDISK NE PEUT PAS RÉPARER OU REMPLACER UN PRODUIT DÉFECTUEUX OU NE RÉPARE PAS OU NE REMPLACE PAS UN PRODUIT DÉFECTUEUX ET VOTRE RECOURS EXCLUSIF N’EST PAS CONFORME A SON OBJET ESSENTIEL.
Absence de dommages-intérêts indirects ou autres
NONOBSTANT TOUTE AUTRE DISPOSITION DANS LE CONTEXTE PRÉSENT OU PAR AILLEURS, SANDISK N’EST PAS RESPONSABLE EN CE QUI CONCERNE LES PRODUITS DANS LE CADRE DE TOUTE THÉORIE DE CONTRAT, DE NÉGLIGENCE, DE RESPONSABILITÉ STRICTE OU D’AUTRES CLAUSES LÉGALES OU ÉQUITABLES (I) POUR N’IMPORTE QUEL MONTANT AU-DELÀ DU PRIX D’ACHAT DU PRODUIT DÉFECTUEUX OU (II) POUR TOUS DOMMAGES-INTÉRÊTS D’ORDRE GÉNÉRAL, INDIRECT, PUNITIF, INCIDENT OU SPÉCIAL. CELA ENGLOBE LA PERTE DE DONNÉES ENREGISTRÉES, L’INTERRUPTION D’UTILISATION, LE COÛT DE LA RÉCUPÉRATION DE DONNÉES PERDUES, LE MANQUE À GAGNER ET LE COÛT DE L’INSTALLATION OU DE LA DÉPOSE DE TOUT PRODUIT, L’INSTALLATION DES PRODUITS DE REMPLACEMENT, ET L’INSPECTION, LES TESTS OU LA RECONCEPTION PROVOQUÉE PAR TOUT DÉFAUT OU PAR LA RÉPARATION OU LE REMPLACEMENT DES PRODUITS DÉCOULANT D’UN DÉFAUT DE TOUT PRODUIT. CETTE SECTION NE LIMITE PAS LA RESPONSABILITÉ POUR UNE BLESSURE CORPORELLE D’UNE PERSONNE.
AUX ÉTATS-UNIS, CERTAINS ÉTATS N’AUTORISENT PAS L’EXCLUSION OU LA LIMITATION DES DOMMAGES-INTÉRÊTS INDIRECTS OU INCIDENTS, DE SORTE QUE LES LIMITATIONS CI-DESSUS PEUVENT NE PAS VOUS CONCERNER. LA PRÉSENTE GARANTIE VOUS CONFÈRE DES DROITS JURIDIQUES SPÉCIFIQUES ET VOUS POUVEZ ÉGALEMENT AVOIR D’AUTRES DROITS QUI PEUVENT VARIER D’UN ÉTAT À L’AUTRE.
Votre usage du produit
SanDisk n’assume aucune responsabilité pour tout produit retourné si SanDisk détermine que :
- Le produit a été volé à SanDisk.
- Le défaut supposé :
- n’est pas présent,
- ne peut pas être raisonnablement corrigé en raison d’une détérioration survenue lorsque le produit est en possession de quelqu’un d’autre que SanDisk, ou
- est attribuable à un abus d’utilisation, une installation inadéquate, une altération (y compris l’enlèvement ou l’oblitération d’étiquettes et l’ouverture ou l’enlèvement de couvercles externes (sauf si cela a été autorisé par Western Digital ou un centre d’entretien agréé)), un accident ou une mauvaise manipulation lorsque le disque est en possession de quelqu’un d’autre que SanDisk.
- Le produit ne vous a pas été vendu neuf.
- Le produit n’a pas été utilisé conformément aux spécifications et aux instructions de Western Digital.
- Le produit n’a pas été utilisé conformément à son usage prévu (par exemple, des disques de bureau utilisés dans un environnement d’entreprise).
Limitations supplémentaires de garantie
La garantie de Western Digital ne couvre pas les produits reçus qui sont incorrectement emballés, modifiés ou physiquement endommagés. Les produits sont inspectés à leur réception. Voici quelques exemples de Produits pour lesquels Western Digital n’acceptera pas de plaintes de garantie
Emballage
Altérations
- Étiquette(s) de contrefaçon
- Fils cavaliers ajoutés par le client
- Paire PCBA/HDA incorrecte
- Les étiquettes ont été remplacées :
- Véritable étiquette de Western Digital sur un disque qui n’est pas de Western Digital
- Véritable étiquette de Western Digital sur un disque de Western Digital de capacité différente
- Les étiquettes révèlent une manipulation illicite
- Sur l’étiquette, absence de labels imprimés standard tels que le logo UL ou la capacité
- Absence du code-barres ou de l’étiquette du rabat/boîtier supérieur
- Absence de fermeture par ruban adhésif - (autocollant de récupération de données non autorisé)
- Le numéro de série sur le rabat/boîtier supérieur ne correspond pas au code-barres à l’extrémité
- Les étiquettes de Western Digital ou les trous de filtre de reniflard sont obscurcis par des autocollants apposés par le client
Dégradation
- Broches cassées sur le connecteur
- Détérioration, fissure, manque ou cassure de connecteur(s)
- Composants fissurés sur la carte de circuit
- Indentation sur le moulage de base
- Le ruban adhésif pour sceller est déchiré ou perforé
- Indentation sur le couvercle supérieur
- Rayure profonde
- Vis desserrées, endommagées ou manquantes
- Trou d’horloge d’asservissement (SCSI) soulevé ou perforé
- Trou d’horloge d’asservissement (SCSI) manquant
- PCBA (carte de circuit) manquante
- Trous de filtre de reniflard obscurcis
- Perforation au niveau de l’orifice d’accès du dispositif d’écriture d’asservissement
- Perforation du joint du pivot d’inspection
- Rayure exposant une trace de cuivre
- Filetages arrachés de trous de montage
Si un caractère alphabétique apparaît après le code de date du produit (exemple : 05 avril 99 X), le produit a été recertifié et peut ne pas être soumis aux conditions de la garantie de SanDisk étant donné qu’elle s’applique uniquement aux produits vendus à l’état neuf.
Politique de garantie
Les kits de distribution assemblés par Western Digital sous sa marque, ainsi que les disques internes commercialisés en tant que « disques composants » (disques durs internes vendus par SanDisk mais ne faisant pas partie d’un kit de distribution assemblé par Western Digital sous sa marque), ont une garantie limitée. Selon le type de transaction commerciale, il se peut que la garantie du produit diffère des informations générales de garanties énoncées dans le présent document.
Pour obtenir une liste complète des Périodes de garantie limitée de Western Digital or WD brand Flash Product, consultez la page https://support-eu.sandisk.com/app/Warranty_Policy
Remarque :
La durée de votre période de garantie limitée commence à la date d’achat inscrite sur votre reçu d’achat auprès d’un distributeur agréé ou d’un revendeur agréé et s’étend uniquement pendant la durée décrite dans la documentation du produit.
Une preuve d’achat est nécessaire pour pouvoir profiter de cette garantie et pour pouvoir établir la date de début de cette garantie. Pour vérifier la garantie de votre Produit et pour mettre à jour votre date d’achat (le cas échéant), veuillez utiliser notre service de Contrôle de statut de garantie en ligne. Aux États-Unis, certains États n’autorisent pas de limitation sur la durée des garanties implicites, de sorte que la limitation ci-dessus peut ne pas vous concerner.
Veuillez consulter votre manuel de produit pour la déclaration de votre garantie limitée. Le manuel d’un Produit peut être obtenu auprès de votre distributeur ou revendeur agréé ou sur le site Web de SanDisk.
AUCUNE GARANTIE NE S’ÉTEND AU-DELÀ DE LA GARANTIE LIMITÉE DE SANDISK. SANDISK REJETTE TOUTES LES AUTRES GARANTIES, EXPLICITES OU IMPLICITES, EN CE QUI CONCERNE LES PRODUITS, Y COMPRIS LES GARANTIES IMPLICITES DE CARACTÈRE PROPRE À LA COMMERCIALISATION, D’ADÉQUATION À UN USAGE PARTICULIER OU DE NON-INFRACTION. AUX ÉTATS-UNIS, CERTAINS ÉTATS NE PERMETTENT PAS L’EXCLUSION DES GARANTIES IMPLICITES, AUSSI L’EXCLUSION CI-DESSUS PEUT NE PAS VOUS CONCERNER.
Produits recertifiés
Les produits SanDisk recertifiés peuvent consister en des unités de retour de clients et peuvent être réparés. Tous les produits sont testés et réputés conformes aux normes strictes de qualité de SanDisk avant d'être vendus comme produits recertifiés. Veuillez noter que certains articles recertifiés peuvent comporter des marques, des éraflures ou d’autres signes légers d’usure.
Achats de produits recertifiés sur le SanDisk Store en ligne :
- ils bénéficient de la garantie limitée de 12 mois du fabricant.
SanDisk Limited Warranty For Western Digital And WD Brand Flash Products
(see separate Western Digital Limited Warranty For Western Digital And WD Brand HDD Products)
SanDisk ("SanDisk") tiene in considerazione le attività dei clienti e cerca di fornire sempre il servizio migliore.
SanDisk offre una garanzia limitata se il Prodotto Western Digital or WD brand Flash ("Prodotto") è stato acquistato presso un distributore o un rivenditore autorizzato. I distributori possono vendere i Prodotti ai rivenditori che quindi potranno venderli agli utenti finali. Le informazioni sulla garanzia e su come ottenere assistenza sono riportate di seguito. Non viene fornito alcun servizio di garanzia a meno che il Prodotto non venga restituito presso un centro autorizzato nella regione (le regioni per la garanzia sono identificate come Canada, U.S.A., America Latina, Europa, Medio Oriente, Africa, Asia Pacifico, India e Thailandia) nella quale il Prodotto è stato consegnato per la prima volta da SanDisk, che potrebbe avere specifiche implicazioni locali per la garanzia.
Se il Prodotto è stato acquistato come componente integrato di un sistema da un produttore di sistemi, non è prevista alcuna garanzia limitata da SanDisk. Contattare il rivenditore oppure direttamente il produttore del sistema per il servizio di garanzia.
Nessuna disposizione della presente garanzia esclude o modifica i diritti legali dell'acquirente ai sensi della Australian Competition and Consumer Act o della New Zealand Consumer Guarantees Act. Questa garanzia identifica l'approccio preferito di SanDisk per la risoluzione dei reclami in garanzia e definisce il metodo più veloce e semplice per le parti coinvolte.
Nessun'altra garanzia espressa o implicita per legge, incluse, ma non limitate a quelle contenute nella legge sulla vendita di merci, viene rilasciata rispetto al Prodotto. Se il Prodotto è stato acquistato in Nuova Zelanda per finalità aziendali, l'utente riconosce e accetta che la New Zealand Consumer Guarantees Act non si applica a questa garanzia.
In Australia i nostri prodotti sono coperti da garanzie che non possono essere escluse ai sensi della Australian Consumer Law. L'acquirente ha diritto alla sostituzione o al rimborso in caso di guasti gravi e a un risarcimento per qualsiasi altra perdita o danno ragionevolmente prevedibili. L'acquirente ha anche il diritto di farsi riparare o sostituire la merce se non è di qualità accettabile e se il guasto non costituisce un danno grave. Quello che costituisce un danno grave è indicato nella Australian Consumer Law.
Garanzia
SanDisk garantisce che il Prodotto, nel corso del suo normale utilizzo, sarà, per il periodo specificato di seguito, privo di difetti nei materiali e nella lavorazione e sarà conforme alle specifiche di SanDisk. The limited warranty period for solid state drive (SSD) Products expires at the earlier of: (a) the term of your warranty period; or (b) when the SSD exceeds its endurance limit(s) (see SSD specifications). Please note, it is possible for a SSD Product to be used under conditions which cause the media to wear out (and the warranty to expire) prior to the expiration of the stated time period in the warranty period, as specified in the applicable endurance specification. Fare riferimento a questo link per determinare la durata del periodo di garanzia https://support-eu.sandisk.com/app/answers/detailweb/a_id/2. Il termine del periodo di garanzia decorre dalla data di acquisto riportata sullo scontrino di acquisto presso un distributore autorizzato o un rivenditore autorizzato. Per poter beneficiare di questa garanzia e stabilire la data di decorrenza della garanzia, è richiesta la prova d'acquisto. Il servizio di garanzia non verrà fornito a meno che il Prodotto venga restituito a un distributore autorizzato, a un rivenditore autorizzato o a un centro regionale per i resi di SanDisk in cui il Prodotto è stato spedito da SanDisk. SanDisk può, a sua discrezione, mettere a disposizione estensioni di garanzia per l'acquisto. SanDisk declina ogni responsabilità per qualsiasi Prodotto reso, ove determini che lo stesso (i) non sia stato acquistato presso un distributore o rivenditore autorizzati, (ii) non sia stato utilizzato conformemente alle specifiche e istruzioni di SanDisk, (iii) non sia stato utilizzato per la funzione cui era destinato o (iv) sia stato rubato a danno di SanDisk o ancora che il difetto dichiarato a) non sia presente, b) non possa essere adeguatamente rettificato per danni verificatisi prima che SanDisk ricevesse il Prodotto oppure c) sia attribuibile a uso improprio, errori di installazione, alterazioni (ivi comprese la rimozione o la cancellazione delle etichette e l'apertura o la rimozione delle coperture esterne, incluso il telaio di montaggio, tranne se la manutenzione del prodotto prevede l'intervento circoscritto dell'utente e la specifica modifica è tra quelle contemplate nelle istruzioni pertinenti, riportate sul sito https://support-eu.sandisk.com), incidenti o manovre errate mentre in possesso di terzi diversi da SanDisk.
I PRODOTTI SONO ARTICOLI COMPLESSI E FRAGILI CHE A VOLTE POSSONO ROMPERSI PER (A) CAUSE ESTERNE, INCLUSI SENZA LIMITAZIONE, L'USO IMPROPRIO, L'ESPOSIZIONE AL CALORE, AL FREDDO E ALL'UMIDITÀ E INTERRUZIONI DELL'ALIMENTAZIONE O PER (B) ERRORI INTERNI. TALI GUASTI POSSONO CAUSARE LA PERDITA, LA CORRUZIONE, LA CANCELLAZIONE O LA MODIFICA DEI DATI. NOTA: L'UTENTE SARÀ RESPONSABILE PER LA PERDITA, IL DANNEGGIAMENTO, LA CANCELLAZIONE O L'ALTERAZIONE DEI DATI CAUSATI IN QUALUNQUE MODO, E PER IL BACKUP E LA PROTEZIONE DEI DATI DA PERDITE, CORRUZIONE, CANCELLAZIONE O ALTERAZIONE. L'UTENTE ACCETTA DI ESEGUIRE CONTINUAMENTE IL BACKUP DI TUTTI I DATI DEL PRODOTTO E DI COMPLETARE IL BACKUP PRIMA DI RICHIEDERE L'ASSISTENZA GENERALE E L'ASSISTENZA TECNICA DI SANDISK.
Se in Australia il prodotto non è stato acquistato per l'uso personale, domestico, familiare o di consumo, a condizione che sia giusto e ragionevole farlo, SanDisk limita la propria responsabilità alla sostituzione del prodotto o alla fornitura di un prodotto equivalente o migliore.
Questa garanzia si estende ai prodotti riparati o sostituiti per il periodo residuo applicabile della garanzia originale o per novanta (90) giorni dalla data di spedizione del prodotto riparato o sostituito, a seconda di quale periodo è il più lungo. La presente garanzia è la sola garanzia concessa dal produttore SanDisk ed è applicabile esclusivamente ai prodotti venduti come nuovi.
Ottenere l'assistenza
SanDisk tiene in considerazione le attività dei clienti e cerca di fornire sempre il servizio migliore. Se si verifica un problema, si prega di offrirci l'opportunità di risolverlo prima di restituirlo. La maggior parte delle risposte alle domande di supporto tecnico si trovano all'interno della nostra Knowledge Base oppure è possibile inviare un'e-mail all'indirizzo https://support-eu.sandisk.com. Se la domanda non è disponibile o se l'utente preferisce, può contattare SanDisk ai numeri di telefono validi elencati al seguente link: https://www.sandisk.com/it-it/support/international-phone-numbers
Se si desidera fare un reclamo, è necessario contattare inizialmente il rivenditore presso il quale è stato acquistato il prodotto. Qualora sia impossibile contattare il rivenditore presso il quale si è effettuato l'acquisto, visitare il sito Web per il supporto sui prodotti all'indirizzo https://support-eu.sandisk.com per informazioni su come ottenere supporto o l'autorizzazione alla restituzione del materiale (RMA). Se il prodotto dovesse risultare difettoso, verrà assegnato un numero RMA e l'utente riceverà istruzioni su come effettuare la restituzione. In caso di restituzione non autorizzata (ad esempio, priva dell'obbligatorio numero RMA), il prodotto verrà rispedito al mittente a sue spese. I resi autorizzati devono essere inviati in un contenitore approvato, prepagato e assicurato, all'indirizzo fornito insieme al numero di RMA. Se, ai sensi della presente garanzia, dopo aver ricevuto una richiesta qualificata SanDisk o il rivenditore presso il quale si è acquistato il prodotto determina che la richiesta di garanzia è valida, SanDisk o il rivenditore deve, a sua discrezione, riparare o sostituire il prodotto con un prodotto equivalente o superiore, o rimborsare il costo del prodotto. Ai sensi della presente garanzia, l'utente è responsabile di tutte le spese associate a una richiesta di garanzia. Le prestazioni erogate ai sensi della presente garanzia sono in aggiunta ad altri diritti e rimedi disponibili ai sensi dell'Australian Competition and Consumer Act o della New Zealand Consumer Guarantees Act.
Si consiglia di conservare il contenitore e il materiale di imballaggio per custodire o spedire il prodotto. Per stabilire con certezza il periodo di garanzia, verificare la scadenza della garanzia (è richiesto il numero di serie) all'indirizzo https://support-eu.sandisk.com.
SanDisk Technologies, Inc.
951 Sandisk Drive
Milpitas, California 95035
949-672-7000
support@sandisk.com
Nessun Prodotto può essere restituito direttamente a SanDisk senza aver prima contattato SanDisk per ottenere un numero di Autorizzazione di reso materiale ("RMA"). Se il prodotto dovesse risultare difettoso, verrà assegnato un numero RMA e l'utente riceverà istruzioni su come effettuare la restituzione. In caso di restituzione non autorizzata (ad esempio, priva dell'obbligatorio numero RMA), il prodotto verrà rispedito al mittente a sue spese. Le restituzioni autorizzate devono essere spedite prepagate e assicurate all'indirizzo presente sull'RMA in un contenitore approvato per la spedizione. Si consiglia di conservare il contenitore e il materiale di imballaggio per custodire o spedire il Prodotto. Se dopo l'ispezione del prodotto restituito SanDisk sospetta una frode o ritiene che il Prodotto sia contraffatto, SanDisk può, a sua esclusiva discrezione, confiscare il prodotto o prendere tutte le altre misure che ritiene necessarie. Per richiedere un RMA, fare clic qui.
Paesi sottoposti a embargo non idonei per i servizi RMA
Le attuali normative governative e gli Stati Uniti ci impediscono di eseguire transazioni commerciali con clienti che si trovano nei seguenti Paesi e regioni
| Corea del Nord | Iran |
| Crimea (regione) | Sudan |
| Cuba | Siria |
Se il Paese dell'utente non si trova in questo elenco e l'utente non riesce a creare un RMA, contatti un distributore Western Digital nel Paese per la sostituzione del Prodotto. Per un elenco completo di distributori autorizzati a livello mondiale, consultare l'elenco dei distributori autorizzati.
La garanzia limitata SanDisk prevede che, vincolato ai seguenti limiti, ciascun Prodotto sarà privo di difetti nei materiali e nella manodopera e che sarà conforme alle specifiche di SanDisk per il Prodotto.
Limitazione dei rimedi
IL RIMEDIO ESCLUSIVO PER OGNI PRODOTTO DIFETTOSO È LIMITATO ALLA RIPARAZIONE O ALLA SOSTITUZIONE DEL PRODOTTO DIFETTOSO.
La scelta del rimedio o combinazione di rimedi è a sola discrezione di SanDisk. Il tempo a disposizione di SanDisk per determinare che il Prodotto difettoso sia da riparare o sostituire sarà ragionevole. Il Prodotto sostituito da SanDisk coperto da garanzia limitata sarà prodotto con componenti nuovi o ricondizionati. La garanzia di SanDisk è valida per i Prodotti riparati o sostituiti per il residuo del periodo applicabile della garanzia originale oppure per novanta giorni dalla data di spedizione del Prodotto riparato o sostituito, quello, tra i due, con durata maggiore.
Limitazione dei danni
L'INTERA RESPONSABILITÀ DI SANDISK PER QUALSIASI PRODOTTO DIFETTOSO NON DOVRÀ ECCEDERE IN NESSUN CASO IL PREZZO D'ACQUISTO PER IL PRODOTTO DIFETTOSO. QUESTA LIMITAZIONE È VALIDA ANCHE SE SANDISK NON PUÒ RIPARARE OPPURE SE NON RIPARA O NON SOSTITUISCE IL PRODOTTO DIFETTOSO E IL RIMEDIO ESCLUSIVO DEL CLIENTE NON RAGGIUNGE IL PROPRIO INTENTO.
Nessun danno consequenziale o di altro genere
NONOSTANTE QUESTA O ALTRE MODALITÀ POSSANO CONTENERE ALTRI ELEMENTI, SANDISK NON POTRÀ ESSERE RITENUTA RESPONSABILE RIGUARDO AI PRODOTTI OGGETTO DI QUALSIASI ALTRO CONTRATTO, NEGLIGENZA, COLPA O ALTRE TEORIE LEGALI O EQUITATIVE (I) PER QUALSIASI IMPORTO SUPERIORE AL PREZZO D'ACQUISTO DEL PRODOTTO DIFETTOSO O (II) PER QUALSIASI DANNO GENERALE, CONSEGUENTE, REPRESSIVO, FORTUITO O SPECIALE. QUESTI DANNI INCLUDONO LA PERDITA DEI DATI REGISTRATI, L'INTERRUZIONE DELL'USO, IL COSTO PER IL RECUPERO DEI DATI PERSI, PROFITTI PERSI ED IL COSTO DELL'INSTALLAZIONE O DELLA RIMOZIONE DI QUALSIASI PRODOTTO, L'INSTALLAZIONE DEI PRODOTTI SOSTITUTIVI E QUALSIASI CONTROLLO, PROVA O RIPROGETTAZIONE CAUSATI DA DIFETTI O DALLA RIPARAZIONE O SOSTITUZIONE DI PRODOTTI IN SEGUITO A DIFETTI IN QUALSIASI PRODOTTO. QUESTA SEZIONE NON LIMITA LA RESPONSABILITÀ PER EVENTUALI LESIONI PERSONALI.
NEGLI STATI UNITI, ALCUNI STATI NON AMMETTONO ESCLUSIONI O LIMITAZIONI DEI DANNI INCIDENTALI O CONSEQUENZIALI, PERTANTO LE LIMITAZIONI SUMMENZIONATE POTREBBERO NON APPLICARSI ALL'UTENTE. QUESTA GARANZIA ATTRIBUISCE SPECIFICI DIRITTI LEGALI, CUI POTREBBERO AGGIUNGERSI ALTRI DIRITTI CHE VARIANO DA STATO A STATO.
Modalità d'impiego del Prodotto da parte dell'utente
SanDisk non sarà ritenuta responsabile per qualsiasi Prodotto restituito, se SanDisk determina che:
- il prodotto è stato illegalmente sottratto a SanDisk.
- Che il difetto dichiarato:
- non è presente,
- non può essere opportunamente riparato in quanto il danno si è verificato quando il Prodotto era di proprietà di altre parti diverse da SanDisk o
- è attribuibile a un utilizzo non corretto, un'installazione impropria, modifiche (inclusa la rimozione o la cancellazione delle etichette e l'apertura o la rimozione dei coperchi esterni (a meno che non autorizzati da Western Digital o da un Centro di assistenza autorizzato)), accidente o trattamento non corretto durante il possesso di altri che non siano SanDisk.
- Il Prodotto non è stato venduto come nuovo.
- Il prodotto non è stato usato conformemente alle specifiche e alle istruzioni di Western Digital.
- Il prodotto non è stato usato per lo scopo previsto (per esempio, unità per desktop utilizzate in un ambiente aziendale).
Ulteriori limitazioni sulla garanzia
La garanzia di Western Digital non copre Prodotti ricevuti con un imballaggio non corretto, alterato o danneggiato fisicamente. I Prodotti verranno ispezionati alla ricezione. Ecco alcuni esempi di Prodotti che Western Digital non accetta ai fini della garanzia
Imballaggio
Alterazioni
- Etichette contraffatte
- Ponticelli aggiunti dal cliente
- Coppia PCBA/HDA non corretta
- Le etichette sono state cambiate:
- Etichetta True Western Digital su un'unità non Western Digital
- Etichetta True Western Digital su un'unità Western Digital di diversa capacità
- Le etichette evidenziano una manomissione
- Sull'etichetta manca una stampa standard come UL o la capacità
- Codice a barre o etichetta sul coperchio superiore mancante
- Nessun sigillo sul nastro (adesivo di un ripristino dati non autorizzato)
- Il numero di serie sul coperchio superiore non corrisponde a quello del codice a barre
- Etichette Western Digital o fori del filtro di sfiato ostruiti da adesivi applicati dal cliente
Danni
- Pin rotti su un connettore
- Connettori danneggiati, rotti, mancanti o piegati
- Componenti rotti sulla scheda dei circuiti elettronici
- Base ammaccata
- Sigillo del nastro strappato o perforato
- Coperchio superiore ammaccato
- Graffio profondo
- Viti allentate, danneggiate o mancanti
- Foro dell'orologio del servoazionamento (SCSI) sollevato o forato
- Foro dell'orologio del servoazionamento (SCSI) mancante
- PCBA (scheda elettronica) mancante
- Fori del filtro di sfiato ostruiti
- Porta di accesso alla scrittura forata
- Sigillo pivot di ispezione forato
- Graffio con esposizione delle tracce di rame
- Filettature del foro di montaggio spannate
Se è presente un carattere alfabetico dopo il codice data del Prodotto (per esempio: 05 Apr 99 X), il Prodotto è stato ricertificato e potrebbe non essere soggetto ai termini della garanzia di SanDisk, in quanto la garanzia si applica soltanto ai prodotti nuovi.
Normativa sulla garanzia
I kit per la vendita al dettaglio vengono assemblati e sono marchiati Western Digital, con unità interne vendute come "Unità componenti" (i dischi rigidi interni venduti da SanDisk, in particolare non assemblati come parte di un kit per la vendita al dettaglio marchiati e assemblati da Western Digital), sono dotati di una garanzia limitata. A seconda del tipo di transazione, la garanzia del prodotto può differire dalle informazioni generali sulla garanzia elencate di seguito.
Per l'elenco completo dei periodi di garanzia limitata Western Digital or WD brand Flash Product, visitare https://support-eu.sandisk.com/app/Warranty_Policy
Nota:
il periodo della garanzia limitata decorrerà dalla data di acquisto indicata sullo scontrino di acquisto rilasciato da un distributore o un rivenditore autorizzato e si estende solo per il periodo di tempo stabilito nella documentazione del prodotto.
Per poter beneficiare di questa garanzia e stabilire la data di decorrenza della garanzia, è richiesta la prova d'acquisto. Per verificare la garanzia del prodotto e aggiornare la data di acquisto (se richiesto), utilizzare il nostro servizio in linea Controllo stato della garanzia. Negli Stati Uniti, alcuni stati non consentono limitazioni sulla durata delle garanzie implicite, pertanto è possibile che la limitazione sopraindicata non sia valida.
Consultare il manuale del Prodotto per un'informativa sulla garanzia limitata. Un manuale del prodotto è disponibile presso il distributore o rivenditore autorizzato o sul sito Web di SanDisk.
NON ESISTONO GARANZIE CHE SUPERANO LA DURATA DELLA GARANZIA LIMITATA DI SANDISK. SANDISK DECLINA OGNI ALTRA GARANZIA, ESPLICITA O IMPLICITA, RIGUARDANTE I PRODOTTI, INCLUSE LE GARANZIE IMPLICITE DI NON COMMERCIABILITÀ, IDONEITÀ PER UN DETERMINATO SCOPO O NON VIOLAZIONE. NEGLI STATI UNITI, ALCUNI STATI NON AMMETTONO L'ESCLUSIONE DELLE GARANZIE IMPLICITE, PERTANTO LE LIMITAZIONI SUMMENZIONATE POTREBBERO NON APPLICARSI ALL'UTENTE.
Prodotti ricertificati
I prodotti ricertificati SanDisk possono essere unità restituite dai clienti e possono essere stati riparati. Tutti i prodotti vengono testati per verificare che soddisfino i rigorosi standard di sicurezza e qualità di SanDisk prima di essere venduti. Alcuni oggetti ricertificati possono avere contrassegni, graffi o altri segni lievi di usura.
Acquisto di prodotti ricertificati effettuato sul sito web SanDisk Store:
- il produttore offre una garanzia limitata di 12 mesi.
SanDisk Limited Warranty for SanDisk Brand Consumer Flash Products
(see separate Western Digital Limited Warranty for SanDisk Brand Consumer HDD Products)
SanDisk verstrekt deze garantie aan de eindgebruiker (‘’U’’). Deze garantie houdt in dat het product (het ‘’Product’’), waaronder niet inbegrepen content en/of software geleverd samen met of aangebracht op het Product, tijdens de in de tabel gespecificeerde en op de dag van aankoop beginnende Garantieperiode vrij is van fundamentele fabricagefouten, overeenstemt met de gepubliceerde productspecificaties van SanDisk en geschikt is voor normaal gebruik in overeenstemming met gepubliceerde gebruikersinstructies. Dit ervan uitgaand dat het Product rechtmatig in het verkeer is gebracht. Deze garantie wordt alleen aan U verstrekt en is niet vatbaar voor overdracht.
Onder deze garantie valt niet het gebruik van het Product in het kader van of in verband met de volgende gebruikswijzen of apparaten (zoals bepaald door SanDisk): (i) normale gebruiksschade, (ii) apparaten voor videotoezicht, beveiliging en bewaking, (iii) internet protocol camera’s / netwerkcamera’s, (iv) in-car opname apparaten/dashboard camera’s/black box camera’s, (v) beeldapparatuur dat doorlopend video’s vastlegt, (vi) doorlopend opnemend settopbox apparatuur, (vii) apparatuur voor doorlopende datalogging, zoals servers, of (viii) andere excessieve gebruikswijzen die verder gaan dan normaal gebruik volgens gepubliceerde gebruikersinstructies. Voor informatie omtrent SanDisk producten die bestemd zijn voor gebruik in het kader van of in verband met de gebruikswijzen of apparaten zoals hierboven vermeld onder (i) – (vi), raadpleeg gaarne onze productpagina voor hoge duurzame producten, te bereiken via deze link.
Deze garantie ziet slechts op originele SanDisk-producten. Uitsluitend voor consumenten in de Europese Economische Ruimte (“EER”): SanDisk Technologies, Inc. en met haar verbonden ondernemingen (“WDT”) verlenen geen ondersteuning voor SanDisk-producten die niet door of met toestemming van WDT zijn ingevoerd in de EER of in de EER in het verkeer zijn gebracht en/of zijn verkocht via door haar geautoriseerde kanalen.
Indien u aanspraak wenst te maken op de garantie, dient U binnen de Garantieperiode contact op te nemen met SanDisk via het telefoonnummer vermeld in de tabel of via dutch_support@SanDisk.com en een aankoopbewijs (met weergave van de datum en plaats van aankoop en de naam van verkoper) en informatie inzake de productnaam, het producttype en nummer te overhandigen. Pas nadat U een Retour Autorisatie nummer heeft ontvangen en eventuele andere opgesomde richtlijnen heeft nageleefd, kunt u het Product retourneren. Voor verdere informatie zie sandisk.com/nl-nl/support. Deze garantie is onder voorwaarde van teruggave van het Product. SanDisk is niet verantwoordelijk voor enig verlies of schade veroorzaakt aan het Product tijdens verzending.
SanDisk kan, naar haar vrije keus, het product of (1) repareren of (2) vervangen door een nieuwe, gereviseerd of opgeknapt Product van gelijke of betere capaciteit of met een ander gelijkwaardig product. In geval van vervanging is SanDisk gerechtigd het Product te vervangen met een product dat eerder is gebruikt, gerepareerd of ter goedkeuring is onderworpen om te voldoen aan de specificaties van SanDisk.
SanDisk is in geen geval aansprakelijk voor indirecte of gevolgschade (waaronder inbegrepen verlies van data) of voor schade veroorzaakt door onbehoorlijk gebruik (waaronder inbegrepen gebruik van het Product in een daarmee onverenigbaar apparaat, gebruik op een onbehoorlijke manier en gebruik anderszins in strijd met de gebruiksinstructies), onbehoorlijke installatie, onprofessionele reparatie, ingrepen of ongevallen. Dit vormt de gehele aansprakelijkheid van SanDisk, hetgeen nooit meer zal bedragen dan de door u betaalde prijs, opgeteld met de door u gemaakte noodzakelijke kosten voor de garantieaanspraak. SanDisk producten mogen niet gebruikt worden op manieren of in applicaties waarbij fouten zouden kunnen leiden tot schade of verwondingen of een dreiging voor het leven zouden kunnen vormen, zoals voor levensonderhoud systemen. SANDISK WIJST ALLE BIJ WET TOEGESTANE UITDRUKKELIJKE OF STILZWIJGENDE GARANTIES, IN HUN GEHELE OMVANG, AF. INDIEN SANDISK ONDER HET VAN TOEPASSING ZIJNDE RECHT NIET GERECHTIGD IS OM STILZWIJGENDE GARANTIES AF TE WIJZEN, DAN ZIJN ZULKE GARANTIES, VOOR ZOVER MOGELIJK, BEPERKT TOT DE DUUR VAN DE UITDRUKKELIJKE GARANTIE. DE GARANTIEDUUR OP IEDER VERVANGINGSPRODUCT ZAL HET GEDEELTE VAN DE NOG RESTERENDE GARANTIEPERIODE VOOR HET ORIGINELE PRODUCT ZIJN. SOMMIGE STATEN (OF JURISDICTIES) STAAN GEEN UITSLUITING OF BEPERKING VAN INCIDENTELE OF GEVOLGESCHADE TOE, DUS HET KAN ZIJN DAT BOVENSTAANDE UITSLUITINGEN OF BEPERKINGEN NIET VOOR U GELDEN.
Western Digital Limited Warranty for Western Digital Ultrastar and HGST HDD Products
Western Digital warrants that the Western Digital Ultrastar and HGST HDD Product ("Product"), when properly used and installed in conformance with Western Digital's specifications for such Product, will be free from defects in materials and workmanship and will substantially conform to Western Digital specifications for such Product during the Warranty Period.
What does this limited warranty cover?
This Limited Warranty applies to new Western Digital Ultrastar and HGST HDDs purchased from an authorized dealer by the original purchaser for normal use and not for resale.
How long does limited warranty coverage last?
Western Digital Product warranties last for different periods of time. To determine the warranty period for your specific Product, please visit www.westerndigital.com/legal/warranty. A valid proof of purchase may be required to prove eligibility. If you do not have a valid proof of purchase, the limited warranty period will be measured from the date of sale from Western Digital to the authorized distributor.
My Product has failed, now what?
If you are having trouble with a Product, before seeking limited warranty service, first follow the troubleshooting procedures that Western Digital or your reseller/distributor provides.
To obtain limited warranty service, you must first obtain a Return Materials Authorization and ship-to address by contacting the appropriate Western Digital Call Center listed at https://www.westerndigital.com/support/international-numbers-hdd. You must return the covered Product using approved packaging to our logistics center. Packaging guidelines can be found at: https://shop.westerndigital.com/support/product-security. You must pay any associated transportation charges, duties and insurance in shipping the drive to our logistics center. You should remove all personal information from the Product prior to its return.
What will Western Digital do?
Western Digital will replace the Product with a functionally equivalent replacement Product, transportation prepaid. Western Digital may replace your Product with a product that was previously used, repaired and tested to meet Western Digital specifications. You receive title to the replaced Product at delivery to the carrier at the Western Digital shipping point and Western Digital retains title to the returned Product. You are responsible for importation of the replaced Product, if applicable. Western Digital will not return the original drive to end users; therefore, the end user is responsible for moving data to another media before returning. Data Recovery is not covered under this warranty and is not part of the warranty returns process. Western Digital warrants that the replaced Products are covered for the remainder of the original Product warranty or 90 days, whichever is greater.
What does this limited warranty not cover?
The limited warranty does not cover damage resulting from misuse, accident, negligence, modification or alteration to hardware or software, tampering, unsuitable physical or operating environment beyond Product specifications, improper maintenance, or failure caused by a product for which Western Digital is not responsible. There is no warranty of uninterrupted or error-free operation or defects in design. There is no warranty for loss or damage of data—you must regularly back up the data stored on your Product to a separate storage product. There is no warranty for Product with removed or altered identification labels. There is no warranty for any software related to or associated with the Product, including without limitation, software drivers, tools, or applications and all software is provided AS IS. WESTERN DIGITAL DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. Western Digital is not responsible for returning to you product which is not covered by this limited warranty.
How is our liability limited?
WESTERN DIGITAL AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS, AND RESELLERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY); 2) LOSS OF, OR DAMAGE TO, YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL DAMAGES, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. Western Digital reserves the right to modify these warranty terms at any time.
How do local laws apply?
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION
SanDisk Limited Warranty For Western Digital And WD Brand Flash Products
(see separate Western Digital Limited Warranty For Western Digital And WD Brand HDD Products)
SanDisk ("SanDisk") schätzt Ihr Unternehmen und ist stets bemüht, Ihnen den besten Service zu bieten.
Eine Garantie durch SanDisk besteht nur, wenn Ihr Western Digital or WD brand Flash Produkt ("Produkt") von einem autorisierten Distributor oder einem autorisierten Fachhändler erworben wurde. Distributoren könne Produkte an Reseller verkaufen, die sie an Endkunden weiterverkaufen. Informationen zur Garantie und zur Inanspruchnahme von Serviceleistungen finden Sie weiter unten. Der Garantieservice wird nur gewährt, wenn das Produkt an ein autorisiertes Rückgabezentrum in der Region, in die das Produkt ursprünglich von SanDisk geliefert wurde, zurückgegeben wird (als Regionen gelten im Hinblick auf die Garantie Kanada, USA, Lateinamerika, Europa, der Nahe und Mittlere Osten, Afrika, Asien-Pazifik, Indien und Thailand). Möglicherweise gelten besondere regionsspezifische Garantiebedingungen.
Wenn Sie Ihr Produkt als eine von einem Systemhersteller in ein System integrierte Komponente erworben haben, bietet SanDisk dafür keine Garantie. Wenden Sie sich in diesem Fall für Garantieservice an die Verkaufsstelle oder direkt an den Systemhersteller.
Die vorliegende Garantie ändert oder beeinträchtigt in keiner Weise Ihre Rechte im Rahmen des „Australian Competition and Consumer Act“ oder des „New Zealand Consumer Guarantees Act“. Die vorliegende Garantie bestimmt den bevorzugten Ansatz von SanDisk zur Bearbeitung von Garantieansprüchen, der für alle Beteiligten einen schnellen und einfachen Ablauf darstellt.
In Bezug auf das Produkt gelten keine weiteren Garantien, weder ausdrücklich noch stillschweigend per Gesetz, einschließlich, aber nicht beschränkt auf Garantien im Rahmen des „Sale of Goods Act“. Wenn Sie das Produkt in Neuseeland zu geschäftlichen Zwecken erworben haben, nehmen Sie hiermit zur Kenntnis und stimmen zu, dass der „New Zealand Consumer Guarantees Act“ auf dieses Produkt nicht anwendbar ist.
In Australien sind unsere Produkte mit einer Garantie ausgestattet, die vom australischen Verbrauchergesetz nicht ausgeschlossen werden kann. Bei einem wesentlichen Fehler haben Sie Anspruch auf Ersatz und für jeden anderen vernünftigerweise vorhersehbaren Verlust oder Schaden Anspruch auf Entschädigung. Sie haben ferner Anspruch auf Reparatur oder Ersatz, wenn ein Produkt keine annehmbare Qualität aufweist und der Fehler unwesentlich ist. Was als wesentlicher Fehler betrachtet wird, ist im australischen Verbrauchergesetz festgelegt.
Garantie
SanDisk garantiert, dass das Produkt bei normaler Verwendung und gemäß den unten angegebenen Bestimmungen frei von Material- und Verarbeitungsfehlern ist und der Spezifikation von SanDisk entspricht. The limited warranty period for solid state drive (SSD) Products expires at the earlier of: (a) the term of your warranty period; or (b) when the SSD exceeds its endurance limit(s) (see SSD specifications). Please note, it is possible for a SSD Product to be used under conditions which cause the media to wear out (and the warranty to expire) prior to the expiration of the stated time period in the warranty period, as specified in the applicable endurance specification. Sie können den für Ihr Produkt gültigen Garantiezeitraum über den folgenden Link abrufen: https://support-eu.sandisk.com/app/answers/detailweb/a_id/2. Der für Ihr Produkt gültige Garantiezeitraum beginnt ab dem auf Ihrem Kaufbeleg von einem autorisierten Distributor oder autorisierten Reseller angegebenen Kaufdatum. Um diese Garantie in Anspruch zu nehmen, ist ein Kaufbeleg und die Festlegung eines Anfangsdatums für diese Garantie erforderlich. Garantieservice wird nur geleistet, wenn das Produkt an einen autorisierten Distributor, einen autorisieren Reseller oder das regionale SanDisk Rückgabezentrum gesendet wird, über das das Produkt ursprünglich geliefert wurde. SanDisk kann im eigenen Ermessen weitergehende kostenpflichtige Garantien anbieten. SanDisk übernimmt keine Haftung für das zurückgesendete Produkt, wenn SanDisk feststellt, dass das Produkt (i) nicht bei einem autorisierten Distributor oder einem autorisierten Reseller erworben, (ii) nicht im Einklang mit Spezifikationen und Anweisungen von SanDisk benutzt, (iii) nicht zu seinem vorgesehenen Zweck verwendet oder (iv) von SanDisk gestohlen wurde oder, dass der angegebene Schaden a) nicht besteht, b) nicht behoben werden kann, da das Gerät beschädigt wurde, bevor es in den Besitz von SanDisk gelangt ist, oder c) während es sich nicht im Besitz von SanDisk befand, verursacht wurde durch falschen Gebrauch, unsachgemäße Installation, Änderungen (unter anderem Entfernen oder Zerstören von Etiketten und Öffnen oder Entfernen von Gehäusen, es sei denn, das Produkt ist auf der Liste von benutzerwartbaren Produkten verzeichnet und die spezifische Änderung fällt in den Bereich der anwendbaren Anweisungen wie unter https://support-eu.sandisk.com), einen Unfall oder unsachgemäße Handhabung.
DIE PRODUKTE SIND KOMPLEXE UND EMPFINDLICHE GEGENSTÄNDE, DIE ZUWEILEN DURCH (A) EXTERNE URSACHEN, UNTER ANDEREM FALSCHE BEHANDLUNG SOWIE EINWIRKUNG VON HITZE, KÄLTE, FEUCHTIGKEIT UND STROMAUSFALL ODER (B) INTERNE FEHLER, AUSFALLEN KÖNNEN. FEHLER DIESER ART KÖNNEN ZU VERLUST, BESCHÄDIGUNG, LÖSCHUNG ODER VERÄNDERUNG VON DATEN FÜHREN. BEACHTEN SIE, DASS SIE SELBST VERANTWORTLICH SIND FÜR VERLUST, BESCHÄDIGUNG, LÖSCHUNG ODER VERÄNDERUNG VON DATEN DURCH BELIEBIGE URSACHEN, SOWIE FÜR DIE SICHERUNG UND FÜR DEN SCHUTZ IHRER DATEN VOR VERLUST, BESCHÄDIGUNG, LÖSCHUNG ODER VERÄNDERUNG. SIE ERKLÄREN SICH EINVERSTANDEN, ALLE DATEN AUF DEM PRODUKT KONTINUIERLICH ZU SICHERN UND EINE DATENSICHERUNG ANZULEGEN, EHE SIE ALLGEMEINE KUNDENDIENST- UND TECHNISCHE UNTERSTÜTZUNGSLEISTUNGEN VON SANDISK ABFORDERN.
In Australien beschränkt SanDisk seine Haftung auf einen Ersatz des Produkts oder die Bereitstellung eines gleichwertigen oder besseren Produkts, wenn das Produkt nicht von einer Art ist, die gewöhnlich zum persönlichen oder häuslichen Gebrauch oder Verbrauch erworben wird, vorausgesetzt, dass dieses Vorgehen fair und angemessen ist.
Diese Garantie gilt auch für reparierte oder ersetzte Produkte für den Rest des gültigen Zeitraums der ursprünglichen Garantie oder neunzig (90) Tage ab dem Lieferdatum eines reparierten oder ersetzten Produkts, je nachdem, welcher dieser beiden Zeitpunkte später ist. Die vorliegende Garantie ist die einzige Herstellergarantie von SanDisk und gilt nur für als neu verkaufte Produkte.
Inanspruchnahme von Serviceleistungen
SanDisk schätzt Sie als Kunden und ist immer bemüht, Ihnen den bestmöglichen Service zu bieten. Wenn bei Ihrem Produkt ein Fehler auftritt, geben Sie uns bitte die Gelegenheit, diesen zu beheben, bevor Sie das Produkt zurücksenden. Viele technische Fragen können über unsere Knowledge Base oder unseren E-Mail-Support unter https://support-eu.sandisk.com beantwortet werden. Wenn Sie die gesuchte Antwort in der Wissensdatenbank nicht finden oder eine direkte Kontaktaufnahme bevorzugen, wenden Sie sich über die entsprechende unter dem folgenden Link angegebene Telefonnummer an SanDisk: https://www.sandisk.com/de-de/support/international-phone-numbers
Um einen Anspruch geltend zu machen, wenden Sie sich zuerst an den Händler, von dem Sie das Produkt erworben haben. Wenn Sie mit diesem Händler keinen Kontakt aufnehmen können, dann besuchen Sie unsere Produktsupport-Website unter https://support-eu.sandisk.com. Dort finden Sie Informationen zum Garantieservice und dazu, wie Sie einen Warenrücksendeschein (RMA) anfordern können. Wenn festgestellt wird, dass das Produkt defekt ist, erhalten Sie eine RMA-Nummer sowie Anweisungen zur Rücksendung des Produkts. Eine nicht autorisierte Rücksendung (d. h., eine Rücksendung, für die keine RMA-Nummer erteilt wurde) wird auf Kosten des Absenders an ihn zurückgeschickt. Autorisierte Rücksendungen müssen in einem zugelassenen Transportbehälter, vorausbezahlt und versichert an die mit Ihrer RMA-Nummer angegebene Adresse erfolgen. Wenn SanDisk oder der Händler, von dem Sie das Produkt erworben haben, nach Eingang eines qualifizierten Anspruchs im Rahmen dieser Garantie feststellt, dass Ihr Anspruch berechtigt ist, repariert SanDisk oder der betreffende Händler das Produkt oder ersetzt es durch ein gleichwertiges oder besseres Produkt oder erstattet Ihnen den Preis des Produkts zurück. Für Ausgaben in Verbindung mit einem Anspruch im Rahmen dieser Garantie sind Sie verantwortlich. Die Ihnen aus dieser Garantie zukommenden Leistungen gelten zusätzlich zu anderen Rechten und Abhilfen, die Ihnen laut dem Australian Competition and Consumer Act oder dem New Zealand Consumer Guarantees Act zustehen.
Der Originalkarton und das zugehörige Verpackungsmaterial sollten zur Lagerung und zum Versand eines SanDisk Produkts aufbewahrt werden. Prüfen Sie das Ablaufdatum der Garantie (Seriennummer erforderlich) auf unserer Website unter https://support-eu.sandisk.com, um die Garantielaufzeit eindeutig festzustellen.
SanDisk Technologies, Inc.
951 Sandisk Drive
Milpitas, California 95035, USA
949-672-7000
support@sandisk.com
Sie dürfen kein Produkt an SanDisk zurücksenden, ohne zuvor Kontakt mit SanDisk aufzunehmen, um eine Berechtigung zur Warenrücksendung ("RMA-Nummer") zu beantragen. Wenn festgestellt wird, dass das Produkt defekt ist, erhalten Sie eine RMA-Nummer sowie Anweisungen zur Rücksendung des Produkts. Eine nicht autorisierte Rücksendung, d. h., eine Rücksendung, für die keine RMA-Nummer erteilt wurde, wird auf Kosten des Absenders an ihn zurückgeschickt. Autorisierte Rücksendungen müssen in einem zugelassenen Transportbehälter, vorausbezahlt und versichert an die mit Ihrer RMA-Nummer angegebene Adresse erfolgen. Die Originalverpackung des Produkts sollte zu Lagerungszwecken oder für einen Versand des Produkt aufbewahrt werden. Wenn SanDisk bei der Prüfung eines zurückgesandten Produkts den Verdacht von Betrug oder Fälschung hegt, kann SanDisk ein solches Produkt im eigenen Ermessen beschlagnahmen oder ähnliche Maßnahmen ergreifen, die SanDisk für nötig hält. Klicken Sie hier, um eine RMA anzufordern.
Embargoländer, die von der Inanspruchnahme von RMA-Dienstleistungen ausgenommen sind
Die derzeitigen US-Regierungsbestimmungen verbieten Geschäftsbeziehungen mit Kunden in den folgenden Ländern und Regionen
| Nordkorea | Iran |
| Krim (Region) | Sudan |
| Kuba | Syrien |
Sollte sich Ihr Land nicht in der Liste der Embargoländer befinden und Sie können keine RMA erstellen, wenden Sie sich für den Produktersatz an einen Western Digital Distributor in Ihrem Land. Eine vollständige Übersicht der autorisierten Distributoren in aller Welt finden Sie in unserer Liste autorisierter Distributoren.
Die Garantie von SanDisk sieht vor, dass unter den folgenden Beschränkungen jedes Produkt frei von Material- und Verarbeitungsfehlern ist und den SanDisk Spezifikationen für das betreffende Produkt entspricht.
Beschränkung der Rechtsmittel
DIE ENTSCHÄDIGUNG FÜR JEGLICHES DEFEKTE PRODUKT BESCHRÄNKT SICH AUSSCHLIESSLICH AUF DIE REPARATUR ODER DEN ERSATZ DES BETREFFENDEN DEFEKTEN PRODUKTS.
Es steht im alleinigen Ermessen von SanDisk, die angemessene Entschädigung oder Kombination von Entschädigungen zu bestimmen. SanDisk muss nach der Feststellung eines Defekts bei einem Produkt ein angemessener Zeitraum eingeräumt werden, um das defekte Produkt zu reparieren oder zu ersetzen. Das Ersatzprodukt, das SanDisk im Rahmen der Garantie zur Verfügung stellt, wird aus neuen und funktionsfähigen gebrauchten Teilen hergestellt. Die Garantie von SanDisk gilt für reparierte oder ersetzte Produkte bis zum Ende des gültigen Garantiezeitraums für das ursprüngliche Produkt oder neunzig Tage ab dem Lieferdatum eines reparierten oder ersetzten Produkts – je nachdem, welcher dieser beiden Zeiträume länger ist.
Beschränkung des Schadensersatzes
DIE GESAMTE HAFTUNG VON SANDISK FÜR EIN DEFEKTES PRODUKT ÜBERSCHREITET IN KEINEM FALL DEN KAUFPREIS DES DEFEKTEN PRODUKTS. DIESE BEGRENZUNG GILT SELBST FÜR DEN FALL, DASS SANDISK EIN DEFEKTES PRODUKT NICHT REPARIEREN ODER ERSETZEN KANN ODER DIES ABLEHNT UND IHRE AUSSCHLIESSLICHE ENTSCHÄDIGUNG IHREN WESENTLICHEN ZWECK NICHT ERFÜLLT.
Keine Folgeschäden oder andere Schäden
UNGEACHTET ANDERER BESTIMMUNGEN IN DIESER RICHTLINIE ODER ANDERENORTS IST SANDISK NICHT HAFTBAR FÜR PRODUKTE IM RAHMEN VON VERTRÄGEN, SCHÄDEN DURCH FAHRLÄSSIGKEIT, KAUSALHAFTUNG ODER ANDERER RECHTS- ODER AUSGLEICHSTHEORIEN (I) FÜR JEDEN BETRAG, DER ÜBER DEN KAUFPREIS DES DEFEKTEN PRODUKTS HINAUSGEHT ODER (II) FÜR JEGLICHE ALLGEMEINEN SCHÄDEN, FOLGESCHÄDEN, BUSSGELDER, NEBENSCHÄDEN ODER BESONDERE SCHÄDEN. DAZU GEHÖRT DER VERLUST VON AUFGEZEICHNETEN DATEN, DIE UNTERBRECHUNG DES GEBRAUCHS DES PRODUKTS, DIE KOSTEN FÜR DIE WIEDERHERSTELLUNG VON VERLOREN GEGANGENEN DATEN, ENTGANGENE GEWINNE SOWIE DIE KOSTEN FÜR DIE INSTALLATION ODER ENTFERNUNG IRGENDWELCHER PRODUKTE, DIE INSTALLATION VON ERSATZPRODUKTEN SOWIE PRÜFUNGEN, TESTS ODER NEUPLANUNGEN, DIE DURCH EINEN DEFEKT ODER DURCH DIE REPARATUR ODER DEN ERSATZ VON PRODUKTEN NÖTIG WERDEN, DIE ODER DER DURCH EINEN DEFEKT BEI IRGENDEINEM PRODUKT VERANLASST IST. DIESER ABSCHNITT BESCHRÄNKT NICHT DIE HAFTUNG FÜR PHYSISCHE SCHÄDEN VON PERSONEN.
EINIGE BUNDESSTAATEN DER USA VERBIETEN DEN AUSSCHLUSS ODER DIE BEGRENZUNG VON BEILÄUFIGEN ODER FOLGESCHÄDEN. DIE OBEN GENANNTEN EINSCHRÄNKUNGEN SIND DAHER AUF SIE MÖGLICHERWEISE NICHT ANWENDBAR. DIESE GARANTIE GEWÄHRT IHNEN EINEN BESTIMMTEN RECHTSANSPRUCH. DARÜBER HINAUS STEHEN IHNEN MÖGLICHERWEISE WEITERE RECHTE ZU, DIE SICH VON LAND ZU LAND UNTERSCHEIDEN.
Ihre Verwendung des Produkts
SanDisk haftet unter den folgenden Bedingungen nicht für ein Produkt:
- Das Produkt wurde von SanDisk gestohlen.
- Wenn der behauptete Fehler:
- nicht vorliegt,
- nicht angemessen behoben werden kann, da der Fehler auftritt, wenn das Produkt im Besitz einer anderen Partei als SanDisk ist, oder
- auf falschen Gebrauch, falsche Installation, Änderung (einschließlich Entfernen oder Tilgen von Etiketten oder Öffnen oder Entfernen von äußeren Abdeckungen ohne Erlaubnis von Western Digital oder eines autorisierten Service-Centers), einen Unfall oder einen Bedienungsfehler, während es sich nicht im Besitz von SanDisk befand, zurückzuführen ist.
- Das Produkt wurde dem Kunden nicht als neu verkauft.
- Das Produkt wurde nicht gemäß den Spezifikationen und Anleitungen von Western Digital verwendet.
- Das Produkt wurde nicht für seine vorgesehene Funktion verwendet (z. B. wenn Desktop-Festplatten in einer Unternehmensumgebung eingesetzt werden).
Weitere Garantiebeschränkungen
Die Garantie von Western Digital gilt nicht für Produkte, die von SanDisk falsch verpackt, verändert oder physisch beschädigt erhalten werden. Die Produkte werden beim Empfang überprüft. Beispiele für Produkte, für die Western Digital keine Garantieansprüche akzeptiert
Verpackung
Änderungen
- Gefälschte(s) Etikett(en)
- Der Kunde hat Schaltdrähte hinzugefügt
- Falsches PCBA/HDA-Paar
- Vertauschte Etiketten:
- Echtes Western Digital Etikett auf einer Festplatte, die nicht von Western Digital stammt
- Echtes Western Digital Etikett auf einer Western Digital Festplatte mit einer anderen Speicherkapazität
- Etiketten, die Spuren von Manipulation aufweisen
- Etiketten mit fehlendem Standardaufdruck, etwa zu UL oder zur Speicherkapazität
- Fehlender Strichcode oder fehlende obere Abdeckung
- Kein Dichtungsband (unerlaubter Datenwiederherstellungsaufkleber)
- Die Seriennummer auf der oberen Abdeckung stimmt nicht mit dem Strichcode an der Endabdeckung überein
- Western Digital Etiketten oder Lüftungsfilteröffnungen sind durch vom Kunden angebrachte Aufkleber verdeckt
Schäden
- Abgebrochene Anschlussstifte
- Beschädigte, angebrochene, fehlende oder abgebrochene Anschlüsse
- Gebrochene Komponenten auf der Schaltkarte
- Verbeultes Gussstahlgehäuse
- Zerrissenes oder beschädigtes Dichtungsband
- Verbeulte obere Abdeckung
- Tiefe Kratzer
- Lose, beschädigte oder fehlende Schrauben
- Abgehobene oder beschädigte Servo-Uhr-Öffnung (SCSI)
- Fehlende Servo-Uhr-Öffnung (SCSI)
- Fehlende PCBA (Schaltkarte)
- Verdeckte Lüftungsfilteröffnungen
- Beschädigung am Zugangsport des Servoschreibers
- Beschädigung des Inspect-Pivot-Siegels
- Kratzer bis hinunter zur Kupferbeschichtung
- Bohrungsgewinde ohne Isolierung
Wenn ein Buchstabe des Alphabets nach dem Produktdatumscode angegeben ist (z. B. „05 Apr 99 X“), wurde das Produkt erneut zertifiziert und unterliegt möglicherweise nicht den Bedingungen der SanDisk Garantie, da diese nur für als neu verkaufte Produkte gilt.
Garantiebestimmungen
Für von Western Digital zusammengestellte und mit seiner Marke versehene Kits für den Einzelhandel sowie für interne Festplatten, die als "Komponentenfestplatten" (interne Festplatten, die von SanDisk verkauft und nicht als Teil eines von Western Digital zusammengestellten und mit seiner Marke versehenen Kits für den Einzelhandel verpackt wurden) verkauft werden, wird Garantie gewährt. Je nach Art der Verkaufstransaktion weicht die Produktgarantie möglicherweise von den in diesem Dokument aufgelisteten allgemeinen Angaben ab.
Eine vollständige Liste der Western Digital or WD brand Flash Product Garantiezeiträume finden Sie unter dem folgenden Link: https://support-eu.sandisk.com/app/Warranty_Policy
Hinweis:
Der Zeitraum für Ihre Garantie beginnt ab dem auf Ihrem Kaufbeleg von einem autorisierten Distributor oder Reseller angegebenen Kaufdatum und dauert nur bis zu dem in der Produktdokumentation angegebenen Termin.
Um diese Garantie in Anspruch zu nehmen, ist ein Kaufbeleg und die Festlegung eines Anfangsdatums für diese Garantie erforderlich. Um den Garantiestatus Ihres Produkts zu prüfen und ggf. das Kaufdatum für Ihr Produkt zu aktualisieren, können Sie unseren Onlineservice „Garantiestatus prüfen“ nutzen. Einige Staaten der USA erlauben keine Begrenzung der impliziten Garantie. Die oben genannte Beschränkung trifft in diesem Fall nicht zu.
Eine Beschreibung Ihrer Garantie finden Sie im Produkthandbuch. Ein Produkthandbuch erhalten Sie von Ihrem autorisierten Distributor oder Reseller oder über die SanDisk Website.
ES BESTEHT KEINE ÜBER DIE GARANTIE VON SANDISK HINAUSGEHENDE GARANTIE. SANDISK LEHNT JEDE ANDERE EXPLIZITE ODER IMPLIZITE GARANTIE FÜR DIE PRODUKTE, EINSCHLIESSLICH JEGLICHER INDIREKTER GARANTIEN FÜR DIE ALLGEMEINE GEBRAUCHSTAUGLICHKEIT, DIE EIGNUNG FÜR EINEN BESTIMMTEN ZWECK ODER DIE EINHALTUNG VON SCHUTZBESTIMMUNGEN AB. EINIGE BUNDESSTAATEN DER USA VERBIETEN DEN AUSSCHLUSS INDIREKTER GARANTIEN. DER OBEN GENANNTE AUSSCHLUSS IST DAHER AUF SIE MÖGLICHERWEISE NICHT ANWENDBAR.
Rezertifizierte Produkte
Von SanDisk rezertifizierte Produkte können von Kunden zurückgegebene Geräte sein bzw. repariert worden sein. Alle Produkte werden gemäß den hohen Qualitätsstandards von SanDisk getestet, bevor sie als rezertifiziert verkauft werden. Beachten Sie, dass einige rezertifizierte Artikel Flecken, Kratzer oder andere leichte Gebrauchsspuren aufweisen können.
Rezertifizierte Produkte, die im SanDisk Store erworben wurden:
- Tragen Sie eine eingeschränkte Herstellergarantie von 12 Monaten.
Commercial Product Warranty Policy
Limited Warranty for Western Digital® and SanDisk® Commercial Hardware Flash-based Drive Products
PLEASE CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE PURCHASING, OPENING, OR OTHERWISE USING THE PRODUCT MANUFACTURED BY SANDISK TECHNOLOGIES, INC. (“MANUFACTURER”). YOUR USE OF THE PRODUCT CONSTITUTES AGREEMENT WITH THE TERMS AND CONDITIONS OF THIS LIMITED WARRANTY STATEMENT (“AGREEMENT”). IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT, DO NOT USE THE PRODUCT.
A. Warranty Information
1. This warranty ("Warranty") is provided by SanDisk Technologies, Inc. and its applicable subsidiaries (collectively, "Manufacturer"), is non-transferable, and applies only to the Commercial Hardware Drive Products identified in the Table in Section F below (each, a "Product"). The Warranty is provided solely to the original end user purchaser of this Product (“Customer”).
2. This Warranty does not cover purchases of the Products from a Reseller by a party who is not intending to be the end user of the product. The warranty and support for that product must be initiated by the distributing or reselling party from which the purchase was made ("Reseller") on that party’s behalf.
3. This Warranty does not cover counterfeit, fake, or grey market products. Manufacturer will not provide any support for any Products (i) that Manufacturer has not transported (or authorized for transport) into the country of sale and/or (ii) that are not sold through authorized channels.
4. Each Product is intended only for commercial use and should not be used by consumers or households. This Warranty does not cover any personal non-commercial use of the Product. If you have purchased this product from an authorized retail outlet for personal non-commercial use, please refer to the applicable provisions in the retail warranty for the Product found at https://www.sandisk.com/warranty.
5. If Customer’s Product includes separate standalone software programs provided by Manufacturer (e.g. SSD Dashboard), the use of those programs is governed by the end user license agreement accompanying that program and not this Agreement.
B. Warranty Period Technical Support Information
1. Any technical support issues or warranty claims for the Products should be processed through the party from whom Customer purchased the Product.
2. If the Product in question is embedded or pre-installed into a third-party device or computer system, Customer should contact the manufacturer of record for the third-party product for primary technical support and warranty claims.
3. If Customer purchased this product directly from Manufacturer, then Customer may seek technical support by contacting Customer Service within the Warranty Period by email at support@SanDisk.com or at the telephone number for Customer’s region found at https://www.sandisk.com/support/international-phone-numbers. Such technical support shall only address errors which are solely attributable to the manufacture of the Product.
C. Warranty Terms
1. Manufacturer warrants to Customer that this Product, excluding content and/or software (if applicable) supplied with or within the Product, will, during the applicable Warranty Period (as defined below) specified below under normal use conditions, (a) be free from material defects in material or workmanship and, (b) will materially conform to Manufacturer's published product Specifications (as defined below). A Product will be considered to have a material defect or to be materially defective only if such Product does not meet the stated design lifetime (up to the applicable Warranty Period) and is returned to the appropriate location within the Warranty Period and subject to applicable performance threshold information contained in the Product's datasheet (as produced or provided by Manufacturer).
“Specifications” shall mean operational elements, features, reliability characteristics and functional design specifications for a Product stated in the Product specifications (i.e., documents labeled as “specification” or “data sheet” and such Product’s qualification report).
2. This Warranty does not cover any damage to this Product which results from accident, abuse, misuse, natural or personal disaster, improper installation, the presence of a third party product within a computer system, or any unauthorized disassembly, repair or modification. It is possible for a Product to be used under conditions which cause the media to wear out (and the Warranty to expire) prior to the expiration of the stated time period in the Warranty Period, as specified in the applicable endurance specification.
3. In the event of a conflict between the terms of this Agreement and any existing valid set of warranty terms between Customer and Manufacturer, the terms between Customer and Manufacturer shall take precedence over this Agreement. However, this Agreement shall take precedence over the preprinted terms on all Customer forms including, but not limited to, purchase orders issued by Customer.
D. Warranty Claims
1. To make a warranty claim, Customer may either (a) contact the Reseller within the Warranty Period and provide proof of purchase and the returning party's original purchase status (showing date, place of purchase and name of the Reseller as applicable) and product name, type and number or (b) receive a RMA number from Manufacturer and follow Manufacturer’s warranty return procedures. Only the Customer is entitled to exercise the Warranty, and such Customer must return the Product following the guidelines listed by Reseller and/or Manufacturer, including a detailed statement of the problem sufficient to readily reproduce the problem. Manufacturer reserves the right, at its discretion, to direct the Customer to return products through the Reseller.
2. A return may be required to another country other than the country in which the Customer is located and/or purchased the Product.
3. If Customer purchased the Product directly from Manufacturer and believes that it fails to comply with the warranty, then Customer will abide by Manufacturer’s then-current Return Material Authorization (“RMA”) process and Customer shall request an RMA number from Customer Service upon presenting a summary of the defect. Manufacturer will then issue an RMA number to Customer, together with instructions on shipping to Manufacturer the Product believed by Customer to be defective. Customer will return any such Product believed to be defective in an appropriate container, which will conspicuously bear the RMA number Customer obtains from Manufacturer prior to return. Products returned to Manufacturer under this section, and any repaired or replaced Products under this Exhibit, will be delivered to and from Manufacturer at Manufacturer’s expense and risk. Manufacturer (or a contractor of Manufacturer) shall assess the Product and, upon finding a defect, process the return at Manufacturer’s sole expense. If Manufacturer determines that a defect does not exist in such Product, Customer will reimburse Manufacturer for all expenses associated with the return of such Product. Products improperly labelled, packaged or shipped may result in a voiding of the warranty for that Product. Manufacturer is not responsible for damage incurred during shipping to our RMA receiving locations.
4. Manufacturer may elect to repair or replace any non-conforming Product. Such replacement will be made with a new or reconditioned Product of equal or greater functionality as the returned Product. If Manufacturer is not able to repair or replace the non-conforming Product, or if such options are not commercially reasonable, then Manufacturer shall provide Customer a credit for the non-conforming Product. The value of the credit shall be, at Manufacturer’s discretion, either (a) the replacement value of the non-conforming Product or (b) the purchase value of the non-conforming Product, prorated for the length of the warranty term during which Customer was denied use of the Product. An obsolete or discontinued product may be replaced with the same Product or, if a replacement is not available, a Product having similar function and capacity. Customer’s remedy under this section may be conditioned on Manufacturer’s requirement that the Product be physically returned.
5. Manufacturer is not responsible for any loss or damage to data as part of the RMA process. Customer understands that Manufacturer may have inadvertent access to the data on the returned Product during the RMA process. In order to protect sensitive data from disclosure, Manufacturer recommends deletion of as much sensitive data from the Product as technically possible before sending the Product for RMA processing. If it is not the case that all data is or can be removed, the Customer shall indemnify, defend and hold harmless Manufacturer and the Reseller for any possible liability associated with the potential presence in the returned Product of sensitive and/or personal data, regardless of whether this data relates to the Customer or any other third party.
6. Manufacturer shall not be liable for (a) any incidental, indirect, special, exemplary, punitive or consequential damages, including but not limited to loss of profits and/or loss of data, other loss, damage or expense directly or indirectly arising from any defect or inability to use the Product or poor performance, either separately or in combination with other equipment, regardless of whether Manufacturer or the Customer has been advised of the possibility of such damages, nor (b) any amounts in the aggregate in excess of the purchase price paid for the applicable Product(s). Manufacturer is not liable for and does not cover under this Warranty, any costs associated with servicing, testing and/or the installation of Western Digital® or SanDisk® products, including the Product. This Warranty sets forth the entire liability and obligations of Manufacturer with respect to defects, breach of warranty, data loss or any other failure to perform or meet the Specifications associated with any Products.
7. Manufacturer products, including the Product, must not be used in applications where a failure or malfunction of the Product may threaten life or result in an injury, loss of property or damage to the environment, including without limitation, as critical components in aviation, automotive, nuclear, medical or life support systems (or any other form of ultra-hazardous applications) ("Critical Applications"), and under no circumstances shall Manufacturer have any Warranty or other obligations arising from any such Product uses. Without derogating from the above, unless specifically designated as such by Manufacturer in the Product Specifications, the Products are not designed or intended for use in automotive systems or applications. NOTWITHSTANDING ANYTHING TO THE CONTRARY, AS PRODUCTS HAVE VARIED FAILURE RATES AND A LIMITED USEFUL LIFE PERIOD WITH ENDURANCE LIMITS, THE RESPONSIBILITY FOR THE DESIGN, MANUFACTURING AND ADEQUATE TESTING OF CUSTOMER'S APPLICATIONS, SYSTEMS AND DEVICES USING PRODUCTS HEREIN LIES SOLELY WITH CUSTOMER. CUSTOMER IS RESPONSIBLE FOR PUTTING IN PLACE SAFETY MEASURES AND APPROPRIATE REDUNDANCIES, FAULT TOLERANT AND BACK-UP FEATURES SUFFICIENT TO PROTECT END USERS FROM ANY RISK OF DAMAGE, INJURY OR DEATH RESULTING FROM ANY FAILURE OR ANY OTHER ISSUE IN THE UTILIZATION OF THE PRODUCTS IN OR BY CUSTOMER'S APPLICATIONS, SYSTEMS OR DEVICES WHEN DEALING WITH CRITICAL APPLICATIONS AND SHALL OTHERWISE PROVIDE END USERS WITH ALERTS, USE AND MAINTENANCE INSTRUCTIONS TO AVOID SUCH RISKS.
E. DISCLAIMER
THE WARRANTY STATED HEREIN IS THE CUSTOMER’S SOLE SOURCE OF WARRANTY RIGHTS ASSOCIATED WITH PRODUCTS, AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED OR STATUTORY, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF FITNESS FOR PARTICULAR PURPOSE, MERCHANTABILITY AND NONINFRINGEMENT, ALL OF WHICH ARE HEREBY DISCLAIMED. NO WARRANTY RIGHTS ARE GRANTED TO ANY PARTY OTHER THAN THE CUSTOMER OF THE PRODUCT. THE LAWS OF CERTAIN JURISDICTIONS MAY CONFER OTHER RIGHTS WHICH ARE NOT AFFECTED BY THIS WARRANTY.
F. Warranty Period
1. The term of the Warranty ("Warranty Period") referred to above is measured in calendar years and begins upon the shipment date of the Product by Manufacturer.
For the following group of products, The Warranty Period expires at the end of the earlier of (a) the stated time period for the Product identified below or (b) the point at which Customer’s use of the Product exceeds the stated endurance limit, which is (i) the time at which such Product’s total cumulative data (as recorded on the Product’s S.M.A.R.T. attribute (E6h/230) “Media Wear Out Indicator”) reaches 100% of the Product’s endurance value; or (ii) the Product’s total Terabytes Written (TBW) as identified in the table below or in the Specifications for the Product. In the event of a conflict between the table below and the Specifications, the Specifications shall take precedence.
| English | Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|---|
| German | Produktfamilie | SKU-Nr. | Garantiezeit | Belastbarkeit |
| French | Gamme de produits | UGS | Durée de garantie | Résistance |
| Chinese Traditional |
产品系列 | SKU | 质保期 | 耐久性 |
| Chines Simplified |
產品系列 | SKU | 保固長度 | 耐久度 |
| Korean | 제품군 | SKU | 보증 기간 | 내구성 |
| Japanese |
製品ファミリー | SKU番号 | 保証の長さ | 耐久性 |
| Product Family: Western Digital-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| WD Blue SN580 NVMe™ SSD | WDS100T3B1E-00CHF0 | Five (5) years | 600 TBW |
| Western Digital CL SN520 NVMe™ SSDs | SDAPMUW-128G-1022 SDAPMUW-256G-1022 SDAPMUW-512G-1022 SDAPNUW-128G-1022 SDAPNUW-256G-1022 SDAPNUW-512G-1022 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital CL SN720 NVMe™ SSDs | SDAQNTW-256G-1022 SDAQNTW-512G-1022 SDAQNTW-1T00-1022 SDAQNTX-2T00-1022 |
Five (5) years | 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital PC SN520 NVMe™ SSD | SDAPTUW-128G SDAPTUW-256 SDAPTUW-512G SDAPMUW-128G SDAPMUW-256 SDAPMUW-512G SDAPNUW-128G SDAPNUW-256 SDAPNUW-512G |
Five (5) years | 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW 100 TBW 200 TBW 300 TBW |
| Western Digital PC SN720 NVMe™ SSD | SDAPNTW-256G SDAPNTW-512G SDAPNTW-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN730 NVMe™ SSD | SDBPNTY-256G SDBPNTY-512G SDBPNTY-1T00 SDBQNTY-256G SDBQNTY-512G SDBQNTY-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN735 NVMe™ | SDBPNHH-256G SDBPNHH-512G SDBPNHH-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW |
| Western Digital PC SN740 NVMe™ | SDDPTQD-256G SDDPTQD-512G SDDPTQD-1T00 SDDPTQE-2T00 SDDPNQD-256G SDDPNQD-512G SDDPNQD-1T00 SDDPNQE-2T00 SDDQTQD-256G SDDQTQD-512G SDDQTQD-1T00 SDDQTQE-2T00 SDDQNQD-256G SDDQNQD-512G SDDQNQD-1T00 SDDQNQE-2T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW |
| Western Digital IX SN530 NVMe™ SSD, TLC | SDBPTPZ-256G-XI SDBPTPZ-512G-XI SDBPTPZ-1T00-XI SDBPNPZ-256G-XI SDBPNPZ-512G-XI SDBPNPZ-1T00-XI SDBPNPZ-2T00-XI |
Five (5) years | 200 TBW 400 TBW 800 TBW 200 TBW 400 TBW 800 TBW 1600 TBW |
| Western Digital IX SN530 NVMe™ SSD, SLC | SDBPTPZ-085G-XI SDBPTPZ-170G-XI SDBPTPZ-340G-XI SDBPNPZ-085G-XI SDBPNPZ-170G-XI SDBPNPZ-340G-XI |
Five (5) years | 4000 TBW 8000 TBW 16000 TBW 4000 TBW 8000 TBW 16000 TBW |
| Western Digital PC SN530 NVMe™ SSD | SDBPTPZ-256G SDBPTPZ-512G SDBPTPZ-1T00 SDBPMPZ-256G SDBPMPZ-512G SDBPMPZ-1T00 SDBPNPZ-256G SDBPNZ-512G SDBPNZ-1T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW 200 TBW 300 TBW 400 TBW |
| Western Digital PC SA530 SATA SSD | SDASB8Y-256G-1122 SDASB8Y-512G-1122 SDASB8Y-1T00-1122 SDASN8Y-256G-1122 SDASN8Y-512G-1122 SDASN8Y-1T00-1122 SDATB8Y-256G-1122 SDATB8Y-512G-1122 SDATB8Y-1T00-1122 SDATN8Y-256G-1122 SDATN8Y-512G-1122 SDATN8Y-1T00-1122 SDASB8Y-256G SDASB8Y-512G SDASB8Y-1T00 SDASN8Y-256G SDASN8Y-512G SDASN8Y-1T00 SDATB8Y-256G SDATB8Y-512G SDATB8Y-1T00 SDATN8Y-256G SDATN8Y-512G SDATN8Y-1T00 |
Five (5) years | 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW 100 TBW 200 TBW 400 TBW |
| Western Digital PC SN810 NVMe™ SSD |
SDCPNRY-256G SDCPNRY-512G SDCPNRY-1T00 SDCPNRZ-2T00 SDCQNRY-256G SDCQNRY-512G SDCQNRY-1T00 SDCQNRZ-2T00 |
Five (5) years | 200 TBW 300 TBW 400 TBW 500 TBW 200 TBW 300 TBW 400 TBW 500 TBW |
| Product Family: SanDisk-Branded SSDs |
SKU | Warranty Length | Endurance |
|---|---|---|---|
| U110 mSATA SSDs | SDSA6DM-016G SDSA6DM-024G SDSA6DM-032G |
One (1) year | See Specifications |
| Extreme Pro SATA SSDs | SDSSDXPS-960G-G25 SDSSDXPS-480G-G25 SDSSDXPS-240G-G25 |
Ten (10) years | 80 TBW |
| Solid State Drive SSDs | SDSSDP-128G-G25 SDSSDP-064G-G25 |
Three (3) years | See Specifications |
| U110 2.5" SSDs | SDSA6GM-032G SDSA6GM-064G-1022 SDSA6GM-064G-1122 SDSA6GM-128G-1022 SDSA6GM-128G-1122 |
Three (3) years | See Specifications |
| U110 mini mSATA SSDs | SDSA6FM-016G SDSA6FM-024G SDSA6FM-032G |
One (1) year | See Specifications |
| U110 m.2 SSDs | SDSA6MM-008G SDSA6MM-016G SDSA6MM-024G SDSA6MM-032G SDSA6PM-064G SDSA6PM-128G |
One (1) year | See Specifications |
| Ultra II SATA SSDs | SDSSDHII-960G-G25 SDSSDHII-480G-G25 SDSSDHII-240G-G25 SDSSDHII-120G-G25 |
Three (3) years | 80 TBW |
| X110 mSATA SSDs | SD6SF1M-256G-1022 SD6SF1M-256G-1022I SD6SF1M-128G-1022 SD6SF1M-128G-1022I SD6SF1M-064G-1022 SD6SF1M-064G-1022I SD6SF1M-032G-1022 SD6SF1M-032G-1022I |
Five (5) years | See Specifications |
| X110 2.5" SSDs | SD6SB1M-064-1022I SD6SB1M-064G-1022 SD6SB1M-128-1022I SD6SB1M-128G-1022 SD6SB1M-256-1022I SD6SB1M-256G-1022 SD6SB1M-064G SD6SB1M-128G SD6SB1M-256G |
Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years Five (5) years One (1) year One (1) year |
See Specifications |
| X210 2.5" SSDs | SD6SB2M-128G-1022I SD6SB2M-256G-1022I SD6SB2M-512G-1022 |
Five (5) years | 80 TBW |
| X210 SATA 2.5" | SD6SB2M-128G SD6SB2M-256G SD6SB2M-512G |
One (1) year | 80 TBW |
| X300s 2.5" SSDs | SD7SB3Q-064G-1022I SD7SB3Q-064G-1022 SD7SN3Q-064G-1122 SD7UB2Q-010T-1022 SD7UB2Q-010T-1122 SD7UB2Q-512G-1022 SD7UB2Q-512G-1122 SD7UB3Q-128G-1022 SD7UB3Q-128G-1122 SD7UB3Q-256G-1022 SD7UB3Q-256G-1122 SD7UN3Q-128G-1022 SD7UN3Q-256G-1022 SD7UN3Q-512G-1122 |
Five (5) years | 80 TBW |
| X300s SATA 2.5" SSDs | SD7SB2Q-010T SD7SB2Q-512G SD7SB3Q-064G SD7SB3Q-128G SD7SB3Q-256G SD7UB2Q-512G SD7UB3Q-128G SD7UB3Q-256G |
Three (3) years | 80 TBW |
| X300s M.2 SSDs | SD7SN3Q-064G SD7SN3Q-128G SD7SN3Q-256G SD7SN3Q-512G SD7UN3Q-128G SD7UN3Q-256G SD7UN3Q-512G |
Three (3) years | 80 TBW |
| X300 2.5" SSDs | SD7SB6S-128G SD7SB6S-256G SD7SB7S-010T SD7SB7S-512G SD7UB6S-128G SD7UB6S-256G SD7UB7S-512G SD7SB7S-960G SD7SB6S-128G-1122 SD7SB6S-256G-1122 SD7SB7S-010T-1122 SD7SB7S-512G-1122 SD7SF6S-128G-1122 SD7SF6S-256G-1122 |
Three (3) years | 80 TBW |
| X300 M.2 2280 SSDs | SD7SN6S-128G SD7SN6S-256G SD7SN6S-512G SD7UN6S-128G SD7UN6S-256G SD7UN6S-512G |
Three (3) years | 80 TBW |
| X300 mSATA SSDs | SD7SF6S-128G SD7SF6S-256G SD7SF6S-512G-1122 |
Three (3) years Three (3) years Five (5) years |
80 TBW 80 TBW 80 TBW |
| X400 2.5" SSDs | SD8SB8U-1T00-1122 SD8TB8U-1T00-1122 SD8SB8U-512G-1122 SD8TB8U-512G-1122 SD8SB8U-256G-1122 SD8TB8U-256G-1122 SD8SB8U-128G-1122 |
Five (5) years | 320 TBW 320 TBW 160 TBW 160 TBW 80 TBW 80 TBW 72 TBW |
| X400 M.2 2280 SSDs | SD8SN8U-1T00-1122 SD8SN8U-512G-1122 SD8SN8U-256G-1122 SD8SN8U-128G-1122 SD8TB8U-128G-1122 |
Five (5) years | 320 TBW 160 TBW 80 TBW 72 TBW 72 TBW |
| Z400s 2.5" SSDs | SD8SBAT-256G-1122 SD8SBAT-128G SD8SBAT-128G-1122 SD8SBAT-064G SD8SBAT-064G-1122 SD8SBAT-032G SD8SBAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z400s mSATA SSDs | SD8SFAT-128G SD8SFAT-128G-1122 SD8SFAT-064G SD8SFAT-064G-1122 SD8SFAT-032G SD8SFAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z400s M.2 2280 SSDs | SD8SNAT-256G SD8SNAT-256G-1122 SD8SNAT-128G SD8SNAT-128G-1122 SD8SNAT-064G SD8SNAT-064G-1122 |
Five (5) years | 72 TBW 72 TBW 72 TBW 72 TBW 40 TBW 40 TBW |
| Z400s M.2 2242 SSDs | SD8SMAT-128G SD8SMAT-128G-1122 SD8SMAT-064G SD8SMAT-064G-1122 SD8SMAT-032G SD8SMAT-032G-1122 |
Five (5) years | 72 TBW 72 TBW 40 TBW 40 TBW 20 TBW 20 TBW |
| Z410 2.5" SSDs | SD8SBBU-120G-1122 SD8SBBU-240G-1122 SD8SBBU-480G-1122 |
Three (3) years | 40 TBW 80 TBW 120 TBW |
| X600 2.5”/7mm cased Non-SED SSDs | SD9SB8W-128G SD9SB8W-256G SD9SB8W-512G SD9SB8W-1T00 SD9SB8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 M.2 2280 Non-SED SSDs | SD9SN8W-128G SD9SN8W-256G SD9SN8W-512G SD9SN8W-1T00 SD9SN8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 2.5”M/7mm cased SED SSDs | SD9TB8W-128G SD9TB8W-256G SD9TB8W-512G SD9TB8W-1T00 SD9TB8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| X600 M.2 2280 SED SSDs | SD9TN8W-128G SD9TN8W-256G SD9TN8W-512G SD9TN8W-1T00 SD9TN8W-2T00 |
Five (5) years | 72 TBW 100 TBW 200 TBW 400 TBW 500 TBW |
| Any Other Non-Customized Commercially Available SanDisk® SSD | XXXXXXXXXXXXXX | One (1) year | See Specifications |
For the following group of products, The Warranty Period expires at the end of the earlier of (a) the stated time period for the Product identified below or (b) the point at which Customer’s use of the product exceeds the stated maximum endurance limit, which shall be measured by calculating the Product’s average drive writes per day (DWPD) during the projected warranty length of the Product as stated in the table below.
| Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|
| Optimus Extreme™ SAS SSDs | SDLKOE9W-100G-5CA1 SDLKOD9W-200G-5CA1 SDLKOC9W-400G-5CA1 SDLLOC9W-800G-5CA1 |
Five (5) years | 45 DWPD |
| Optimus Ultra™ SAS SSDs | SDLKOEGW-150G-5CA1 SDLKODGW-300G-5CA1 SDLKOCGW-600G-5CA1 SDLLOCGW-012T-5CA1 |
Five (5) years | 30 DWPD |
| Optimus Ascend™ SAS SSDs | SDLKOEDM-200G-5CA1 SDLKODDM-400G-5CA1 SDLKOCDM-800G-5CA1 SDLLOCDM-016T-5CA1 |
Five (5) years | 10 DWPD |
| Optimus Ascend™ SAS SSDs - Recertified Product | SDLKOEDM-200G-5CRC SDLKODDM-400G-5CRC SDLKOCDM-800G-5CRC SDLLOCDM-016T-5CRC SDLKOEDM-200G-5CRZ SDLKODDM-400G-5CRZ SDLKOCDM-800G-5CRZ SDLLOCDM-016T-5CRZ |
Three (3) years Three (3) years Three (3) years Three (3) years One (1) year One (1) year One (1) year One (1) year |
10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD 10 DWPD |
| Optimus Eco™ SAS SSDs | SDLKOD6R-400G-5CA1 SDLKOC6R-800G-5CA1 SDLLOC6R-016T-5CA1 SDLLOC6R-020T-5CA1 |
Five (5) years | 3 DWPD 3 DWPD 3 DWPD 1 DWPD |
| Optimus MAX™ SAS SSD | SDLLOCDR-038T-5CA3 SDLLOCDR-038T-5CA1 |
Five (5) years | 0.5 DWPD |
| Optimus MAX™ SAS SSD - Recertified Product | SDLLOCDR-038T-5CRC SDLLOCDR-038T-5CRZ |
Three (3) years One (1) Year |
0.5 DWPD |
| Lightning Ultra™ Gen. II SAS SSDs | SDLTMDKW-200G-5CA1 SDLTMDKW-400G-5CA1 SDLTMCKW-800G-5CA1 |
Five (5) years | 25 DWPD |
| Lightning Ascend™ Gen. II SAS SSDs | SDLTODKM-200G-5CA1 SDLTODKM-400G-5CA1 SDLTODKM-800G-5CA1 SDLTOCKM-016T-5CA1 |
Five (5) years | 10 DWPD |
| Lightning Eco™ Gen. II SAS SSDs | SDLTODKR-800G-5CA1 SDLTOCKR-016T-5CA1 |
Five (5) years | 3 DWPD |
| Lightning® Write-Intensive SAS SSDs | SDLB6HS-200GC-00 SDLB6HS-400GC-00 |
Five (5) years | 25 DWPD |
| Lightning Mixed-Use SAS SSDs | SDLB6HM-200GC-00 SDLB6HM-400GC-00 SDLB6HM-800GC-00 |
Five (5) years | 10 DWPD |
| Lightning Read-Intensive SAS SSDs | SDLB6JC-400GC-00 SDLB6JC-800GC-00 SDLB6JC-016TC-00 |
Three (3) years | 1 DWPD |
| CloudSpeed Ultra™ SATA SSDs | SDLFOEAM-100G-1HA1 SDLFODAM-200G-1HA1 SDLFODAM-400G-1HA1 SDLFOCAM-800G-1HA1 |
Five (5) years | 3 DWPD |
| CloudSpeed Ascend™ SATA SSDs | SDLFOEAR-120G-1HA1 SDLFODAR-240G-1HA1 SDLFODAR-480G-1HA1 SDLFOCAR-960G-1HA1 |
Five (5) years | 1 DWPD |
| CloudSpeed Ascend™ SATA SSDs - Recertified Product | SDLFOEAR-120G-1HA1 SDLFODAR-240G-1HA1 SDLFODAR-480G-1HA1 SDLFOCAR-960G-1HA1 |
Three (3) years | 1 DWPD |
| CloudSpeed Eco™ SATA SSDs | SDLFNDAR-240G-1HA2 SDLFNDAR-480G-1HA2 SDLFNCAR-960G-1HA2 |
Three (3) years | 1 DWPD |
| CloudSpeed Eco Gen. II™ SSDs | SDLF1DAR-480GC-1Hxx SDLF1DAR-960GC-1Hxx SDLF1CRR-019TC-1Hxx |
Five (5) years | 0.6 DWPD |
| CloudSpeed Ultra Gen. II™ SSDs | SDLF1DAM-400GC-1Hxx SDLF1DAM-800GC-1Hxx SDLF1CRM-016TC-1Hxx |
Five (5) years | 1.8 DWPD |
| ULLtraDIMM™ DDR3 SSDs | SDLOODFM-200G-6KB1 SDLOOCFM-400G-6KB1 |
Five (5) years | 10 DWPD |
For the following group of PCIe products, the Warranty Period expires at the end of the earlier of (a) the stated time period for the Product identified below or (b) the point at which Customer’s use of the product exceeds the stated maximum endurance limit, which shall be measured by calculating the Product’s total Petabytes Written (PBW) for normal use during the projected warranty length of the Product as stated in the table below. For users implementing solutions with multiple products, the endurance ratings assume uniform distribution of writes across all products.
| Product Family | SKU | Warranty Length | Endurance |
|---|---|---|---|
| ioFX 420GB | SDFABAMOF-420G-SF1 | Five (5) years | 2 PBW |
| ioFX2 1.6TB | SDFABAMOF-1T65-SF1 | Five (5) years | 8 PBW |
| ioFX2 410 GB | SDFABAMOF-410G-SF1 | Five (5) years | 2 PBW |
| Fusion ioMemory SX300-1300 | SDFACAMOS-1T30-SF1 | Five (5) years | 4 PBW |
| Fusion ioMemory SX300-1600 | SDFACAMOS-1T60-SF1 | Five (5) years | 5.5 PBW |
| Fusion ioMemory SX300-3200 | SDFACAMOS-3T20-SF1 | Five (5) years | 11 PBW |
| Fusion ioMemory SX300-6400 | SDFACCMOS-6T40-SF1 | Five (5) years | 22 PBW |
| Fusion ioMemory SX350-1300 | SDFADAMOS-1T30-SF1 | Five (5) years | 4 PBW |
| Fusion ioMemory SX350-1600 | SDFADAMOS-1T60-SF1 | Five (5) years | 5.5 PBW |
| Fusion ioMemory SX350-3200 | SDFADAMOS-3T20-SF1 | Five (5) years | 11 PBW |
| Fusion ioMemory SX350-6400 | SDFADCMOS-6T40-SF1 | Five (5) years | 22 PBW |
| Fusion ioMemory PX600-1000 | SDFACAMOP-1T00-SF1 | Five (5) years | 12 PBW |
| Fusion ioMemory PX600-1300 | SDFACAMOP-1T30-SF1 | Five (5) years | 16 PBW |
| Fusion ioMemory PX600-2600 | SDFACAMOP-2T60-SF1 | Five (5) years | 32 PBW |
| Fusion ioMemory PX600-5200 | SDFACCMOP-5T20-SF1 | Five (5) years | 64 PBW |
| Skyhawk NVMe PCIe SSD 1.92TB | SDLC2CLR-019T-3NA1 | Five (5) years | 2.1 PBW |
| Skyhawk NVMe PCIe SSD 3.84TB | SDLC2LLR-038T-3NA1 | Five (5) years | 3.5 PBW |
| Skyhawk Ultra NVMe PCIe SSD 1.6TB | SDLC2CLR-016T-3NA1 | Five (5) years | 4.96 PBW |
| Skyhawk Ultra NVMe PCIe SSD 3.2TB | SDLC2LLR-032T-3NA1 | Five (5) years | 7 PBW |
Embedded Integrated Solutions (“EIS”) Warranty Information
For the following group of EIS products, the Warranty Period expires at the earlier of: (a) the stated time period identified below for the applicable Product, or (b) the point at which Customer’s use of a Product exceeds the stated reliability characteristics (including the endurance limit), as identified in the Specification.
| Product Family: Western Digital-iNAND |
SKU | Warranty Length |
|---|---|---|
| iNAND EM122/EM131/EM132/EU511/EU521/EU551/EM141/EU151/EM102/EU331/EU561, 7250/7550/8630MC and CL Series |
SDINBDG4, SDINBDA4,SDINBDA2, SDINBDA6, SDINEDK4, SDINFDK4, SDINFDO4, SDINBDV4, SDINBDI4, SDINBDJ4, SDINDDK4, SDINFEO4, SDINFEO2 | One (1) year |
| iNAND EM123/EM133, 7250/7550 CH Series | SDINBDG4-H2, SDINBDA6-H | Two (2) years |
| iNAND EM122/EM132/EU312/EU552, 7250I/7550I/8521I IX Series | SDINBDG4-I2, SDINBDG4-XI2, SDINBDA6-I2, SDINBDA6-XI2, SDINDDH6-I, SDINDDH6-XI, SDINFDQ6-I, SDINFDQ6-XI | Two (2) years |
| iNAND EM122/EM132/EU312/EU552, 7250A/7550A/8521A AT Series | SDINBDG4-A2, SDINBDG4-XA2, SDINBDG4-ZA2, SDINBDA6-XA2, SDINBDA6-ZA2, SDINDDH6-XA2, SDINDDH6-ZA2, SDINFDQ6-XA2,SDINFDQ6-ZA | Two (2) years |
2. Provided that the maximum TBW (Terabyte Written), as specified in the applicable product’s data sheet, is not met prior to the end of the Warranty Length, as set forth above
| Product Family: Western Digital-SD and microSD |
SKU | Warranty Length |
|---|---|---|
| SD and microSD Cards LD101/LD301/LD501/QD101/QD301/QD501/CL Series | SDSDAA, SDSDAD, SDSDAE, SDSDQAB, SDSDQAD, SDSDQAE | One (1) year |
| SD and microSD Cards EB/EC/ED Series | SDSDEB, SDSDEC, SDSDQEB, SDSDQEC, SDSDQED | Two (2) years |
| SD and microSD Cards AF3, LD332/QD332/QD334 IX Series | SDSDAF3, SDSDQAF3 | Two (2) years |
| SD and microSD Cards LD342/QD342 IX Series | SDSDAF4, SDSDQAF4 | Two (2) years |
| SD Cards AG3, LD332 AT Series | SDSDAG3 | Two (2) years |
| Product Family: Western Digital USB |
SKU | Warranty Length |
|---|---|---|
| USB | SDUFD33, SDUFD50, SDUFD51 | One (1) year |
| USB H Series | SDUFDEC, SDUFDEA | Two (2) years |
If your Product is purchased from an OEM, and your Product’s SKU is not present on any table in this Warranty, contact your OEM to determine the warranty length on your Product.
G. Product Datasheets & Specification
The product datasheets and specifications for the Products can be found on the Customer Support site. If the Specifications for the Product cannot be found on https://sandisk.com/support, please contact Customer Service to obtain a copy of the documents.
Please direct all questions concerning use of this warranty to: SanDisk Technologies, Inc., 951 SanDisk Drive, Milpitas, CA 95035; Attention: Commercial Legal Department.
SanDisk Limited Warranty For Western Digital And WD Brand Flash Products
(see separate Western Digital Limited Warranty For Western Digital And WD Brand HDD Products)
SanDisk ("SanDisk") values your business and always attempts to provide you the very best of service.
No limited warranty is provided by SanDisk unless your Western Digital or WD brand Flash Product ("Product") was purchased from an authorized distributor or authorized reseller. Distributors may sell Products to resellers who then sell Products to end users. Please see below for warranty information or obtaining service. No warranty service is provided unless the Product is returned to an authorized return center in the region (warranty regions are identified as Canada, U.S.A., Latin America, Europe, Middle East, Africa, Asia Pacific, India and Thailand) where the Product was first shipped by SanDisk, which may have regional specific warranty implications.
If your Product was purchased as a component integrated within a system by a system manufacturer, no limited warranty is provided by SanDisk. Please contact the place of purchase or the system manufacturer directly for warranty service.
Nothing in this warranty modifies or excludes your legal rights under the Australian Competition and Consumer Act or the New Zealand Consumer Guarantees Act. This warranty identifies SanDisk's preferred approach to resolving warranty claims which is likely to be quick and simple for all parties.
No other warranties either express or implied by law, including but not limited to those contained in the Sale of Goods Act, are made with respect to the Product. If you purchased your Product in New Zealand for the purposes of a business, you acknowledge and agree that the New Zealand Consumer Guarantees Act does not apply.
In Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure. What constitutes a major failure is set out in the Australian Consumer Law.
Warranty
SanDisk warrants that the Product, in the course of its normal use, will for the term defined below, be free from defects in material and workmanship and will conform to SanDisk’s specifications. The limited warranty period for solid state drive (SSD) Products expires at the earlier of: (a) the term of your warranty period; or (b) when the SSD exceeds its endurance limit(s) (see SSD specifications). Please note, it is possible for a SSD Product to be used under conditions which cause the media to wear out (and the warranty to expire) prior to the expiration of the stated time period in the warranty period, as specified in the applicable endurance specification. Please refer to this link to determine the term of your warranty period https://support-eu.sandisk.com/app/answers/detailweb/a_id/2 The term of your warranty period shall commence on the purchase date appearing on your purchase receipt from an authorized distributor or authorized reseller. Proof of purchase shall be required to be eligible for this warranty and to establish the commencement date of this warranty. Warranty service will not be provided unless the Product is returned to an authorized distributor, authorized reseller or regional SanDisk return center where the Product was first shipped by SanDisk. SanDisk may at its discretion make extended warranties available for purchase. SanDisk shall have no liability for any Product returned if SanDisk determines that the Product was (i) not purchased from an authorized distributor or authorized reseller, (ii) not used in accordance with SanDisk specifications and instructions, (iii) not used for its intended function, or (iv) stolen from SanDisk, or that the asserted defect a) is not present, b) cannot reasonably be rectified because of damage occurring before SanDisk receives the Product, or c) is attributable to misuse, improper installation, alteration (including removing or obliterating labels and opening or removing external enclosures, including the mounting frame, unless the product is on the list of limited user-serviceable products and the specific alteration is within the scope of the applicable instructions, as found at https://support-eu.sandisk.com), accident or mishandling while in the possession of someone other than SanDisk.
PRODUCTS ARE COMPLEX AND FRAGILE ITEMS THAT MAY OCCASIONALLY FAIL DUE TO (A) EXTERNAL CAUSES, INCLUDING WITHOUT LIMITATION, MISHANDLING, EXPOSURE TO HEAT, COLD, AND HUMIDITY, AND POWER FAILURES, OR (B) INTERNAL FAULTS . SUCH FAILURES CAN RESULT IN THE LOSS, CORRUPTION, DELETION OR ALTERATION OF DATA. NOTE THAT YOU SHALL BE RESPONSIBLE FOR THE LOSS, CORRUPTION, DELETION OR ALTERATION OF DATA HOWSOEVER CAUSED, AND FOR BACKING UP AND PROTECTING DATA AGAINST LOSS, CORRUPTION, DELETION OR ALTERATION. YOU AGREE TO CONTINUALLY BACK UP ALL DATA ON THE PRODUCT, AND TO COMPLETE A BACKUP PRIOR TO SEEKING ANY GENERAL SERVICE AND TECHNICAL SUPPORT FROM SANDISK.
In Australia, if the Product is not of a kind ordinarily acquired for personal, domestic or household use or consumption, provided it is fair and reasonable to do so, SanDisk limits its liability to replacement of the Product or supply of equivalent or better Product.
This warranty shall extend to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety (90) days from the date of shipment of a repaired or replaced Product, whichever is longer. This warranty is SanDisk’s sole manufacturer's warranty and is applicable only to Products sold as new.
Obtaining Service
SanDisk values your business and always attempts to provide you the very best of service. Should you encounter any problem, please give us an opportunity to address it before returning this Product. Most technical support questions can be answered through our knowledge base or e-mail support service at https://support-eu.sandisk.com. If the answer is not available or, if you prefer, please contact SanDisk at the applicable telephone numbers listed in the following link: https://www.sandisk.com/support/international-phone-numbers
If you wish to make a claim, you should initially contact the dealer from whom you originally purchased the Product. If you are unable to contact the dealer from whom you originally purchased the Product, please visit our product support Web site at https://support-eu.sandisk.com for information on how to obtain service or a Return Material Authorization (RMA). If it is determined that the Product may be defective, you will be given an RMA number and instructions for Product return. An unauthorized return (i.e., one for which an RMA number has not been issued) will be returned to you at your expense. Authorized returns must be shipped in an approved shipping container, prepaid and insured, to the address provided with your RMA number. If following receipt of a qualifying claim under this warranty, SanDisk or the dealer from whom you originally purchased the Product determines that your claim is valid, SanDisk or such dealer shall, at its discretion, either repair or replace the Product with an equivalent or better Product or refund the cost of the Product to you. You are responsible for any expenses associated with a claim under this warranty. The benefits provided to you under this warranty are in addition to other rights and remedies available to you under the Australian Competition and Consumer Act or the New Zealand Consumer Guarantees Act.
Your original box and packaging materials should be kept for storing or shipping your SanDisk Product. To conclusively establish the period of warranty, check the warranty expiration (serial number required) via https://support-eu.sandisk.com.
SanDisk Technologies, Inc.
951 Sandisk Drive
Milpitas, California 95035
949-672-7000
support@sandisk.com
No Product may be returned directly to SanDisk without first contacting SanDisk for a Return Material Authorization ("RMA") number. If it is determined that the Product may be defective, you will be given an RMA number and instructions for Product return. An unauthorized return, i.e. one for which an RMA number has not been issued, will be returned to you at your expense. Authorized returns are to be shipped prepaid and insured to the address on the RMA in an approved shipping container Your original box and packaging materials should be kept for storing or shipping your Product. If upon inspection of your returned Product SanDisk suspects fraud or deems such Product to be counterfeit, SanDisk may, in its sole discretion, confiscate such Product or take such other actions as it deems necessary. To request an RMA, please click here.
Embargoed countries ineligible for RMA services
Current US governmental regulations prevent us from doing business with customers in the following countries and regions
| North Korea | Iran |
| Crimea (region) | Sudan |
| Cuba | Syria |
If your country is not in the embargoed list and you cannot create an RMA, please contact a Western Digital distributor in that country for product replacement. For a complete list authorized distributors worldwide, please see our list of authorized distributors.
SanDisk's limited warranty provides that, subject to the following limitations, each Product will be free from defects in material and workmanship and will conform to SanDisk's specification for the particular Product.
Limitation of Remedies
YOUR EXCLUSIVE REMEDY FOR ANY DEFECTIVE PRODUCT IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT.
SanDisk may elect which remedy or combination of remedies to provide in its sole discretion. SanDisk shall have a reasonable time after determining that a defective Product exists to repair or replace a defective Product. SanDisk's replacement Product under its limited warranty will be manufactured from new and serviceable used parts. SanDisk's warranty applies to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety days from the date of shipment of a repaired or replaced Product, whichever is longer.
Limitation of Damages
SANDISK'S ENTIRE LIABILITY FOR ANY DEFECTIVE PRODUCT SHALL IN NO EVENT EXCEED THE PURCHASE PRICE FOR THE DEFECTIVE PRODUCT. THIS LIMITATION APPLIES EVEN IF SanDisk CANNOT OR DOES NOT REPAIR OR REPLACE ANY DEFECTIVE PRODUCT AND YOUR EXCLUSIVE REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
No Consequential or Other Damages
NOTWITHSTANDING ANYTHING ELSE IN THIS POLICY OR OTHERWISE, SANDISK WILL NOT BE LIABLE WITH RESPECT TO THE PRODUCTS UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY (I) FOR ANY AMOUNT IN EXCESS OF THE PURCHASE PRICE FOR THE DEFECTIVE PRODUCT OR (II) FOR ANY GENERAL, CONSEQUENTIAL, PUNITIVE, INCIDENTAL OR SPECIAL DAMAGES. THESE INCLUDE LOSS OF RECORDED DATA, INTERRUPTION OF USE, THE COST OF RECOVERY OF LOST DATA, LOST PROFITS AND THE COST OF THE INSTALLATION OR REMOVAL OF ANY PRODUCTS, THE INSTALLATION OF REPLACEMENT PRODUCTS, AND ANY INSPECTION, TESTING, OR REDESIGN CAUSED BY ANY DEFECT OR BY THE REPAIR OR REPLACEMENT OF PRODUCTS ARISING FROM A DEFECT IN ANY PRODUCT. THIS SECTION DOES NOT LIMIT LIABILITY FOR BODILY INJURY OF A PERSON.
IN THE UNITED STATES, SOME STATES DO NOT ALLOW EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE LIMITATIONS ABOVE MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
Your Use of the Product
SanDisk will have no liability for any Product returned if SanDisk determines that:
- The product was stolen from SanDisk.
- The asserted defect:
- is not present,
- cannot reasonably be fixed because of damage occurring when the Product is in the possession of someone other than SanDisk, or
- is attributable to misuse, improper installation, alteration (including removing or obliterating labels and opening or removing external covers (unless authorized to do so by Western Digital or an authorized Service Center)), accident or mishandling while in the possession of someone other than SanDisk.
- The Product was not sold to you as new.
- The product was not used in accordance with Western Digital specifications and instructions.
- The product was not used for its intended function (for example, desktop drives used in an Enterprise environment).
Additional Limitations on Warranty
Western Digital's warranty does not cover Products which have been received improperly packaged, altered, or physically damaged. Products will be inspected upon receipt. Here are some examples of products that Western Digital will not accept for warranty claim:
Packaging
- Improperly packaged
- Non-qualified shipping container
Alterations
- Counterfeit label(s)
- Customer added jumper wires
- Incorrect PCBA/HDA pair
- Labels have been switched:
- True Western Digital label on non-Western Digital drive
- True Western Digital label on different capacity Western Digital Drive
- Labels exhibit tampering
- Label missing standard printing such as UL or capacity
- Missing barcode or top cover label
- No tape seal – (non-authorized data recovery sticker)
- Serial number on top cover does not match barcode on end
- Western Digital labels or breather filter holes obscured by customer applied stickers
Damage
- Broken pins on connector
- Connector(s) are damaged, cracked, missing or broken
- Cracked components on the circuit board
- Dented base casting
- Torn or punctured tape seal
- Dented top cover
- Deep scratch
- Loose, damaged, or missing screws
- Lifted or punctured servo clock hole (SCSI)
- Missing servo clock hole (SCSI)
- Missing PCBA (Circuit Board)
- Obscured breather filter holes
- Punctured at servo writer access port
- Punctured inspect pivot seal
- Scratch exposing copper trace
- Stripped mounting hole threads
If an alphabetic character appears after the Product date code (example: 05 Apr 99 X), the Product has been re-certified and may not be subject to the terms of SanDisk's warranty as it applies only to products sold as new.
Warranty Policy
Retail Kits that are assembled and branded by Western Digital, along with internal drives sold as "Component Drives" (internal hard drives that SanDisk sold and specifically did not package as part of a Western Digital assembled and branded retail kit), come with a limited warranty. Depending on the type of sales transaction, product warranty may differ from the general warranty information listed herein.
For a full list of Western Digital or WD brand Flash Product Limited Warranty Periods please visit SanDisk Warranty Periods
Note:
The term of your limited warranty period shall commence on the purchase date appearing on your purchase receipt from an authorized distributor or authorized reseller and extends only for the period of time set forth in the Product documentation.
Proof of purchase shall be required to be eligible for this warranty and to establish the commencement date of this warranty. To verify the warranty of your Product and update your purchase date (if required), please use our online Warranty Status Check service. In the United States, some states do not allow limitations on how long implied warranties last, so the above limitation may not apply to you.
Please refer to your Product manual for a statement of your limited warranty. A Product manual can be obtained from your authorized distributor or reseller or the SanDisk web site.
THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE FACE OF THE SANDISK LIMITED WARRANTY. SANDISK DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE PRODUCTS, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT. IN THE UNITED STATES, SOME STATES DO NOT ALLOW THE EXCLUSION OF THE IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
Recertified Products
SanDisk recertified products may consist of customer return units and may be repaired. All products are tested and determined to meet SanDisk's stringent quality standards before they are sold as recertified. Please note that some recertified items may have marks, scratches, or other slight signs of wear.
Recertified product purchases made on the SanDisk Store website:
- Carry a manufacturer's limited warranty of 12 months.
SanDisk Limited Warranty for Ultrastar and SanDisk DC SSD Products
(see separate Western Digital Limited Warranty for Ultrastar HDD Products)
SanDisk garantiert, dass das SSD-Produkt („Produkt“) bei ordnungsgemäßer Nutzung und Installation gemäß den Spezifikationen von SanDisk für dieses Produkt frei von Material- und Verarbeitungsfehlern ist und während des Garantiezeitraums die grundlegenden Spezifikationen von SanDisk erfüllt.
Was deckt diese eingeschränkte Garantie ab?
Diese eingeschränkte Garantie bezieht sich auf neue Ultrastar-Produkte und SanDisk DC SSDs („Produkt“), die bei einem autorisierten Händler vom ursprünglichen Käufer für die Nutzung im normalen Rahmen und nicht für den Weiterverkauf erworben wurden.
Wie lange gilt die eingeschränkte Garantie?
Produktgarantien von SanDisk für SSD-Produkte gelten für unterschiedliche Zeiträume und werden durch die Nutzungsdauer der für das Produkt verwendeten Flash-Medien eingeschränkt. Informationen zum eingeschränkten Garantiezeitraum für Ihr Produkt finden Sie unter www.sandisk.com. Die Garantie für das Produkt läuft entweder (i) am Datum, an dem das Flash-Medium ein Prozent (1 %) seiner verbleibenden Nutzungsdauer erreicht, oder (ii) mit Ablauf des mit dem Produkt verbundenen Zeitraums ab, je nachdem, was früher eintritt. Die verbleibende Nutzungsdauer des Flash-Mediums können Sie über die „SMART“-Funktion (E9) („Prozentsatz der verbleibenden Nutzungsdauer“) der Drive Manager-Software ermitteln. Die Drive Manager-Software erhalten Sie als kostenlosen Download bei SanDisk. Um sich für den Erhalt zu qualifizieren, müssen Sie möglicherweise einen gültigen Kaufbeleg vorlegen. Wenn Sie keinen gültigen Kaufbeleg haben, beginnt der eingeschränkte Garantiezeitraum ab dem Datum des Verkaufs von SanDisk an den autorisierten Händler.
Mein Produkt ist fehlerhaft. Was ist zu tun?
Wenn Sie Probleme mit einem Produkt haben, sollten Sie zunächst die Schritte zur Fehlerbehebung durchführen, die SanDisk oder Ihr Wiederverkäufer/Händler bereitstellt, bevor Sie die eingeschränkte Garantie in Anspruch nehmen.
Um die eingeschränkte Garantie in Anspruch zu nehmen, müssen Sie zunächst eine Rücksendegenehmigung (RMA) sowie die Empfängeradresse anfordern, indem Sie sich an das zuständige Callcenter von SanDisk wenden, siehe https://shop.sandisk.com/cs-cz/support. Sie müssen das von der Garantie abgedeckte Produkt in einer genehmigten Verpackung an unser Logistikzentrum senden. Verpackungsrichtlinien finden Sie unter: https://shop.sandisk.com/cs-cz/support/store/packaging-instructions. Anfallende Transportkosten, Gebühren und Versicherungen für den Versand des Laufwerks an unser Logistikzentrum gehen zu Ihren Lasten. Entfernen Sie alle persönlichen Informationen vom Produkt, bevor Sie es zurücksenden.
Wie geht SanDisk vor?
SanDisk ersetzt das Produkt durch ein Produkt mit gleicher Funktion, die Transportkosten sind vorab bezahlt. SanDisk kann Ihr Produkt durch ein Produkt ersetzen, das bereits verwendet, repariert und auf die Einhaltung der Spezifikationen von SanDisk getestet wurde. Mit der Übergabe an den Transportdienstleister am Versandzentrum von SanDisk werden Sie Eigentümer des Ersatzprodukts. SanDisk bleibt Eigentümer des zurückgesandten Produkts. Sie sind für den Import des Ersatzprodukts verantwortlich, sofern zutreffend. SanDisk sendet das Originallaufwerk nicht an Endbenutzer zurück. Der Endbenutzer ist somit dafür verantwortlich, Daten vor der Rücksendung auf andere Medien zu übertragen. Die Datenwiederherstellung ist von dieser Garantie nicht abgedeckt und ist nicht Teil des Rückgabevorgangs im Garantiefall. SanDisk garantiert, dass die Ersatzprodukte für den verbleibenden Garantiezeitraum des Originalprodukts oder für 90 Tage (je nachdem, welcher Zeitraum länger ist) von der Garantie abgedeckt sind.
Was deckt diese eingeschränkte Garantie nicht ab?
Die eingeschränkte Garantie deckt keine Schäden ab, die durch Missbrauch, Unfälle, Fahrlässigkeit, Modifikationen oder Änderungen an der Hardware oder Software, Manipulationen, eine ungeeignete physische oder Betriebsumgebung außerhalb der Produktspezifikationen oder unsachgemäße Wartung verursacht wurden, und keine Fehlfunktion, die durch ein anderes Produkt verursacht wird, für das SanDisk nicht verantwortlich ist. Es kann nicht garantiert werden, dass das Produkt unterbrechungs- oder fehlerfrei läuft oder frei von Fertigungsfehlern ist. Datenverluste oder -beschädigungen sind von der Garantie nicht abgedeckt. Sie sollten die auf Ihrem Produkt gespeicherten Daten regelmäßig auf einem separaten Speichergerät sichern. Für Produkte, bei denen das Typenschild entfernt oder verändert wurde, wird keine Garantie übernommen. Es wird keine Garantie für Software übernommen, die zum Produkt gehört oder mit diesem in Verbindung gebracht wird, darunter Software-Treiber, Tools oder Anwendungen. Jegliche Software wird „wie sie ist“ bereitgestellt. SANDISK GEWÄHRT KEINE WEITEREN GARANTIEN, DARUNTER STILLSCHWEIGENDE GARANTIEN ODER BEDINGUNGEN ZUR MARKTGÄNGIGKEIT UND EIGNUNG FÜR EINEN BESTIMMTEN ZWECK. DIE EINSCHRÄNKUNG STILLSCHWEIGENDER GARANTIEN IST IN EINIGEN RECHTSORDNUNGEN NICHT ZULÄSSIG, DAHER GILT DIESE EINSCHRÄNKUNG FÜR SIE MÖGLICHERWEISE NICHT. SANDISK ÜBERNIMMT KEINE VERANTWORTUNG FÜR DIE RÜCKSENDUNG EINES PRODUKTS AN SIE, DAS NICHT VON DIESER EINGESCHRÄNKTEN GARANTIE ABGEDECKT IST.
Inwiefern ist unsere Garantie eingeschränkt?
SANDISK UND SEINE VERBUNDENEN UNTERNEHMEN, LIEFERANTEN, HÄNDLER UND WIEDERVERKÄUFER HAFTEN NICHT FÜR FOLGENDES: 1) AN SIE GESTELLTE FORDERUNGEN DRITTER FÜR SCHÄDEN (ABGESEHEN VON PERSONENSCHÄDEN EINSCHLIESSLICH TOD UND SACHSCHÄDEN), 2) VERLUST ODER BESCHÄDIGUNG IHRER DATEN ODER 3) SONDER-, BEGLEIT- ODER INDIREKTE SCHÄDEN ODER WIRTSCHAFTLICHE FOLGESCHÄDEN (DARUNTER ENTGANGENE GEWINNE UND EINSPARUNGEN), SELBST WENN WIR ÜBER DIE MÖGLICHKEIT SOLCHER SCHÄDEN INFORMIERT WURDEN. DA DIE OBIGEN HAFTUNGSBEGRENZUNGEN UND DER AUSSCHLUSS VON BEGLEIT- ODER FOLGESCHÄDEN IN EINIGEN RECHTSORDNUNGEN NICHT ZULÄSSIG SIND, GELTEN DIESE FÜR SIE MÖGLICHERWEISE NICHT. SANDISK BEHÄLT SICH DAS RECHT VOR, DIESE GARANTIEBEDINGUNGEN JEDERZEIT ZU ÄNDERN.
Inwiefern gelten örtliche Gesetze?
DIESE EINGESCHRÄNKTE GARANTIE GEWÄHRT IHNEN KONKRETE RECHTE, UND SIE HABEN MÖGLICHERWEISE NOCH WEITERE RECHTE. DIES IST ABHÄNGIG VON DER JEWEILIGEN RECHTSORDNUNG.
SanDisk (“G-Technology”) Limited Warranty for G-Technology® Flash Products
(see separate Western Digital Limited Warranty for G-Technology® HDD Products)
La presente Garanzia limitata è valida per tutti i nuovi prodotti di archiviazione G-Technology® flash acquistati presso rivenditori autorizzati G-Technology dall'acquirente originale per il normale utilizzo e non a scopo di rivendita. G-Technology garantisce che i prodotti coperti da garanzia sono esenti da difetti di materiali e di lavorazione, salvo quanto di seguito precisato.
La presente Garanzia limitata è valida per 1 anno, 2 anni, 3 anni o 5 anni oppure per un periodo prestabilito a decorrere dalla data di acquisto, a seconda del luogo e del giorno in cui l'acquisto è stato originariamente effettuato. Per stabilire quale garanzia vale espressamente per il prodotto G-Technology acquistato, visitare il sito Web https://shop.sandisk.com/cs-cz/support. Per dimostrare di aver diritto alla copertura, potrebbe venire richiesta una valida prova di acquisto. In mancanza di una prova di acquisto valida, il periodo della Garanzia limitata viene calcolato dalla data della vendita da G-Technology al distributore autorizzato.
La presente Garanzia limitata non copre i danni derivanti dall'uso commerciale, dall'uso improprio, da incidenti, modifiche o alterazioni all'hardware o al software, manomissione, uso in ambienti fisici non idonei o ambienti operativi non rispondenti alle specifiche del prodotto, manutenzione impropria o guasti imputabili a un prodotto per il quale G-Technology non è responsabile. Non è garantito il funzionamento continuativo o esente da errori. Non sono coperte le perdite di dati, pertanto l'acquirente è tenuto ad effettuare regolari backup dei dati su altri supporti di archiviazione. Non sono coperti da garanzia i prodotti dai quali sono state asportate o sui quali sono state modificate le etichette d'identificazione. G-TECHNOLOGY NON CONCEDE ULTERIORI GARANZIE DI QUALSIASI TIPO, COMPRESE, A TITOLO ESEMPLIFICATIVO, GARANZIE IMPLICITE O DI COMMERCIABILITÀ O IDONEITÀ AD USI SPECIFICI. IN ALCUNI PAESI NON SONO AMMESSE LE LIMITAZIONI DELLE GARANZIE IMPLICITE, PER CUI TALI LIMITAZIONI POTREBBERO NON TROVARE APPLICAZIONE NEL CASO SPECIFICO. G-Technology non è responsabile della restituzione all'utente di un prodotto non coperto da garanzia.
In caso di problemi con il prodotto acquistato, prima di richiedere l'intervento in garanzia, leggere le procedure di intervento per eventi di guasti fornite da G-Technology o dal rivenditore. Per ottenere l'intervento in garanzia, occorre richiedere preventivamente l'apposita autorizzazione (Return Materials Authorization) e l'indirizzo cui spedire il prodotto rivolgendosi al call center appropriato di G-Technology disponibile all'indirizzo https://shop.sandisk.com/cs-cz/support. Il SpinCo in garanzia deve essere spedito al nostro centro logistico in un imballaggio approvato. Le istruzioni per gli imballaggi sono disponibili all'indirizzo https://shop.sandisk.com/cs-cz/support. Le spese di trasporto al nostro centro logistico, i diritti doganali e l'assicurazione sono a carico dell'utente. Prima d'inviare il disco in riparazione, l'utente deve cancellare tutti i propri dati personali.
G-Technology sostituirà l'unità con un prodotto alternativo dalle funzionalità equivalenti (trasporto prepagato). G-Technology può sostituire il prodotto con un prodotto precedentemente utilizzato, riparato e testato per soddisfare le specifiche G-Technology. L'utente ha diritto al prodotto sostitutivo al momento della consegna dell'unità al vettore presso il punto di spedizione G-Technology. L'utente è responsabile dell'importazione del prodotto sostituito, se applicabile. G-Technology non restituirà l'unità originale; i clienti sono pertanto responsabili dell'importazione dei dati su un altro supporto prima della restituzione. Il recupero dei dati non è previsto dalla presente garanzia limitata e non fa parte del processo di restituzione. G-Technology garantisce che il prodotto sostituito sia coperto dalla garanzia per il tempo maggiore tra il restante periodo previsto o 90 giorni.
G-TECHNOLOGY E LE RELATIVE CONSOCIATE, FORNITORI, DISTRIBUTORI E RIVENDITORI DECLINANO OGNI E QUALSIASI RESPONSABILITÀ PER QUANTO SEGUE: 1) PRETESE DI TERZI NEI CONFRONTI DELL'UTENTE PER DANNI (ESCLUSE LESIONI FISICHE, DECESSO E DANNI TANGIBILI A PROPRIETÀ PERSONALI); 2) PERDITA O DANNEGGIAMENTO DI DATI DELL'UTENTE; O 3) DANNI SPECIALI, INDIRETTI O CONSEQUENZIALI DI NATURA ECONOMICA (COMPRESI LUCRO CESSANTE E MANCATI RISPARMI), ANCHE SE INFORMATI DI TALE POSSIBILITÀ. IN ALCUNI PAESI NON SONO AMMESSE LA LIMITAZIONE DELLA RESPONSABILITÀ E L'ESCLUSIONE DEI DANNI INDIRETTI O CONSEQUENZIALI, PERTANTO TALI ESCLUSIONI E LIMITAZIONI POTREBBERO NON TROVARE APPLICAZIONE NEL CASO SPECIFICO.
LA PRESENTE GARANZIA LIMITATA CONCEDE ALL'UTENTE DIRITTI SPECIFICI CHE POSSONO ESSERE MAGGIORI IN FUNZIONE DEL PAESE DI APPARTENENZA.
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